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about Precision Garage Door in:
Rogers, AR
Precision Garage Door of NWA & River Valleyhas received 203 reviews, averaging 4.89 Stars:
Rogers, AR
Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!
Rogers, AR
Quick response and replaced old opener in one hour. Fair price.
- Patrick
Thank you for the great review, Mr. Kutz. We appreciate your business!
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Rogers, AR
Well trained, courteous, prompt - everything you want from a services company.
- Jack Eshelman
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Technician: Sam Manes
Rogers, AR
We love using Precision! We our garage door broke, and they came out the next day to replace it. Just last week with all the snow the seal froze to the ground and they came out and fixed it two days after my call. It's important to note that I told them it wasn't urgent just when they had time to come by. I love how they always send a profile of who is coming to your house. It gives you a real peace of mind! We will never use anyone else. Thank you, Precision.
- Crist Olsen
Rogers, AR
Keep up the good work! The technicians (Dakota Phillips and cohort whose name I missed) diagnosed the problem in a short time and corrected the banging cable noise. Thx for their help! v/r Bill Baker
- Patrick
Glad we could help Mr. Baker. We appreciate your business and look forward to serving you in the future!
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Rogers, AR
Great job and fast.
- Darrell Barnes
Thank you for the great review, Mr. Barnes. We appreciate your business!
Rogers, AR
Chris was prompt and very helpful and we got the service we requested. Thanks
- Patrick
Glad we could help, Mr. Newberry. We appreciate your business and look forward to serving you in the future if you need us!
Rogers, AR
Need additional service. Garage overhead light is not operating. Worked before service.
- Lawrence Hosey
Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.
Rogers, AR
Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!
- Patrick
Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family
Rogers, AR
Extremely professional tech who explained everything in detail, discussed the service performed, and what steps to take in the future to preclude any issues.
- Patrick
Glad we could help Mr. Scott. It is a great pleasure knowing that our team members are providing excellent details for you going forward! We appreciate your business and if you may ever need us again, we look forward to serving you in the future!
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Rogers, AR
David arrived early and was very friendly and knowledgable. He explained everything very well and offered his opinion as to what we should do and gave several options. He was very professional and there was no pressure to buy. We were very satisfied with the service he offered.
- Patrick
Thank you very much for sharing your positive experience with our company, William! We value our customers and team members, as well as the level of service we provide. We are pleased to know you noticed the difference! We will be sure to pass along the kind words to David! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Technician: David Stubbs
Rogers, AR
From the first point of contact to scheduling a garage door repair - top notch folks on every level. Techs on-site were on time, finished quickly, professional, knowledgeable and extremely courteous. Precision Door Service of Northwest Arkansas - hands down - 10 out of 10! Thank you.
- Patrick
It is a pleasure to hear that your service was great from start to finish! We take great pride in all of the members on our team. Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family
Rogers, AR
Heard about this company on a commercial and thought we’d try them out. They were fantastic. Fast and courteous service and super kind employees. We are very happy with the quality of the work they did for us and highly recommend them to anyone. Thank you for great service.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mrs. and Mr. Waddelow! We pride ourselves on the quality of products and level of service we provide and are pleased to know that is exactly what you received. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Rogers, AR
Steve arrived within just a couple of hours. He was incredibly knowledgeable and professional. In a short amount of time he had my 30+ year old Garage door working better than it ever had. Great products, and great service. Definitely glad I didn't DIY this project. Steves skill and knowledge were well worth the money.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Stephens! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Rogers, AR
David was very professional and did the job in a timely manner. He informed me about all the things with my garage that were not functioning properly. Will call them again.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision! We look forward to working with you in the future!
Rogers, AR
Quick to respond. The repairman did a great job of explaining the issue and my options.Then fixed the problem in the same day.
- Patrick
Thank you for sharing your positive experience with us, Mr. Gunter! Our goal is 100% customer satisfaction, and it sounds like our team achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Rogers, AR
Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.
- Patrick
Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA
Rogers, AR
We used precision previously and were happy with them then. The technician David, was both professional and nice. He explained everything and showed me everything
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Rogers, AR
Fast service. Polite professional techs.
- Patrick
Thank you for the great review, Kenna Kelly. We appreciate your business!
Rogers, AR
Chris and I think his name was Patrick were wonderful. They were really nice and their work was awesome
- Patrick
Thank you, Sonie for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA
Rogers, AR
Great service, I would recommend to my family and friends.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Rasdon! We appreciate your business and your review. Thank you for choosing Precision!
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Rogers, AR
We had a technician Drew Bates. He was professional and courteous. But most of all our door was completely repaired and lubricated ad it works great, I was impressed by his ability to repair it completely rather than just the minimal. He saw problems we did not know we needed and explained all the work and the costs involved before completing the repair. We are grateful and I was impressed with the company’s website and could book an appointment at 10 pm. Great experience and we appreciate !!!
- Patrick
Twyla, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Best regards, The Precision Family
Rogers, AR
The garage door motor quit working in the afternoon of 7/19 after I had opened & closed it that morning. I was leaving early the next morning for a long road trip so I was very upset. Steve came over and determined that it had probably been struck by lightning, but got the door closed. Reluctantly I left the next morning, returning Sunday afternoon. He called this morning, and Precision replaced the whole unit, including a better surge protector at no charge!! Needless to say, I am a ‘Very Happy Camper’!! THANKS for being a reputable company either great service folks!!
- Patrick
It is a pleasure to hear that your service was great from start to finish! Steve is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Rogers, AR
My husband saw the Precision commercial on TV. We are very pleased with our experience!! Everything they say in the commercial seems to be very TRUE!!! We set up our appointment the same day we called! Our problem was fixed, and we love the new remotes and pad added to the outside door. It's so awesome! The motor and remotes are so quiet compared to our last motors/remotes. Our technician, Jacob, was very knowledgeable. We highly recommend Precision. We had motor replaced on 2 doors and new remotes and pad.
- Patrick
Thank you very much for sharing your positive experience and your recommendation! It is a pleasure to hear that your service was great from start to finish! Jacob is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Rogers, AR
Excellent service, in a timely manner and fixed exactly what we needed to repair.
- Patrick
Glad we could help Mr. Cross. We appreciate your business and look forward to serving you in the future!
Rogers, AR
Service was prompt and workmanship seems to be professional. They just left a few hours ago. Replaced the 2 cable drums, cables, and the end bearings on the rod that goes from one end of the door to the other. However, I was very shocked at the humongous markup on the parts. Thats understating it. From what I've looked up on the average retail prices of the parts used, I was charged an average of up to 20 times, that's right, up to 20 times the average retail price as best I can make of it. I can understand business's are in business to make money, but this is definately price gouging. If your garage door doesn't need immediate attention, you might find another company that is more reasonable to do the job. If you choose them, be prepared for just what I described, .I would have given them a 5 star review but I just feel ripped off on the parts prices. Only a one star. The service was great but the rest was something I would expect from a roadside stand in a third world country as far as the parts prices.
- Edwin Williams
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Rogers, AR
Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!
- Patrick
Thank you, Mr. Wilson for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA
Rogers, AR
Same day service- full repair and replace. Friendly, knowledgeable technicians.
- Patrick
Thank you for the great review, Ms. Harris. We appreciate your business!
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Rogers, AR
I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.
- Patrick
Glad we could help Mr. Pierson! We appreciate your business and look forward to serving you in the future!
Rogers, AR
This is my second time to use Precision door service for my garage door. The first time, I used a technician Seth Ottino, who so impressed me in the installation of a new door lifting system that I decided after that that I would only use Precision for my garage door service. ( I had used at least two other services before. They were okay, but not up to the standards that this Precision service showed me). When my garage door became inoperable after a slight accident, I called Precision and got Chris Wickham as a technician. Needless to say, the service was performed in a most timely manner, and was first class. I will only use Precision from now on due to these two great technicians and the great service I received!
- Patrick
Thank you very much for sharing your positive experience, Mr. Spencer! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.
- Patrick