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Read what people are saying
about Precision Garage Door in:

Rogers, AR

Precision Garage Door of NWA & River Valley
has received 179 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Excellent service, in a timely manner and fixed exactly what we needed to repair.

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A Response from: Patrick Behrens

Glad we could help Mr. Cross. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Service was prompt and workmanship seems to be professional. They just left a few hours ago. Replaced the 2 cable drums, cables, and the end bearings on the rod that goes from one end of the door to the other. However, I was very shocked at the humongous markup on the parts. Thats understating it. From what I've looked up on the average retail prices of the parts used, I was charged an average of up to 20 times, that's right, up to 20 times the average retail price as best I can make of it. I can understand business's are in business to make money, but this is definately price gouging. If your garage door doesn't need immediate attention, you might find another company that is more reasonable to do the job. If you choose them, be prepared for just what I described, .I would have given them a 5 star review but I just feel ripped off on the parts prices. Only a one star. The service was great but the rest was something I would expect from a roadside stand in a third world country as far as the parts prices.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!

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A Response from: Patrick Behrens

Thank you, Mr. Wilson for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Same day service- full repair and replace. Friendly, knowledgeable technicians.

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Harris. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.

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A Response from: Patrick Behrens

Glad we could help Mr. Pierson! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Review:

This is my second time to use Precision door service for my garage door. The first time, I used a technician Seth Ottino, who so impressed me in the installation of a new door lifting system that I decided after that that I would only use Precision for my garage door service. ( I had used at least two other services before. They were okay, but not up to the standards that this Precision service showed me). When my garage door became inoperable after a slight accident, I called Precision and got Chris Wickham as a technician. Needless to say, the service was performed in a most timely manner, and was first class. I will only use Precision from now on due to these two great technicians and the great service I received!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Mr. Spencer! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

David is very professional and a pleasant person

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David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Very quick response to my phone call requesting service Justin did a great job of analyzing the problem, explaining it to me, and then doing the repairs. I would highly recommend.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Dennis! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Steve was promt, his estimate accurate, his work was efficient, timely and excellent and he was very personable. When he explained the parts carried a lifetime guarantee, i was very impressed, with his service and your company.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rex! We are pleased to hear you were well taken care of here at Precision! We look forward to working with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Such fast same day service! David the installer was very presentable, friendly and very knowledgable about his work. He thoroughly explained every detail. When he had finished and cleaned up you couldn't tell he was ever here except for our new garage door equipment. The service truck was so well equipped there was no delay in installation. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Easterling! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Precision installed garage doors at our home last week. We were very happy with the entire experience. Dustin came out for our estimate. He was professional and provided all the details and options available to make our decision. He helped us select the doors that were best for us. Chris installed the three doors. He was also professional and did a fantastic job. Throughout the process Precision had very good communication and responded to my calls quickly. I really like the fact that Precision sent texts prior to visits to our home (including bio's and photos) - so we knew who to expect. Dustin and Chris were both trustworthy and we were happy to work with them. I highly recommend Precision.

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A Response from: Patrick Behrens

Thank you, Ms. Linda, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future. Respectfully, Your Door Team at PDS of NWA

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Very professional, call before they arrived, arrive on time, point out the crisis of the damage, offer several options to solve the problem and got the garage door fix in a very short time.

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A Response from: Patrick Behrens

Thank you, Ms. Camacho for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

I do not recommend this company the technician replaced to door spring and bearing did not hook the opener up. I connected the opener and the door works worse than before it was repaired

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A Response from: Patrick Behrens

We appreciate your feedback, Mr. Brunell. We apologize for any confusion regarding your operator not being reconnected after the service work was preformed. Our technician intentionally left the operator disconnected to prevent you from being locked out of your garage. We can arrange for a follow-up visit at your convenience to ensure that everything is reconnected and working correctly. I have left my contact information in a voicemail, which you can utilize to have a further discussion about this matter, if needed, Sincerely,

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!

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A Response from: Patrick Behrens

Mike, thank you for leaving us a review. We're glad that we were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Repair

Review:

Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Drew did a great job servicing my garage door and educating me.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.

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A Response from: Patrick Behrens

Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technician: Seth Ottino
Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Service Provided:
Garage Door Repair

Review:

Very professional and knowledgeable. Great quick service.

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A Response from: Patrick Behrens

Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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A Response from: Patrick Behrens

Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!

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A Response from: Patrick Behrens

That is so kind, Ms. Gillman. Thank you for taking the time to leave such a nice review. We are thrilled you had a great experience with our crew. Thank you for choosing Precision. We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!

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A Response from: Patrick Behrens

Thank you for those kind words and positive review, Ms. Geddie! We are glad we could help. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Seth was amazing!! Helpful with all my questions .

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A Response from: Patrick Behrens

Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.

Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us that kind review, Mr. Lawley. We are extremely grateful for the support and your service. If you need anything else, don't hesitate to call. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.

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A Response from: Patrick Behrens

Glad we could help, Mr. Kissinger. Thank you for taking the time to leave us a great review. We are pleased to hear you continue to have a great experience with us. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

excellent job in all respect...and good tech repairman

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great work. Quality service. Explained the repair. Will recommend to others

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A Response from: Patrick Behrens

Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618