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about Precision Garage Door in:
Rogers, AR
Precision Garage Door of NWA & River Valleyhas received 153 reviews, averaging 4.89 Stars:
Rogers, AR
Rogers, AR
We had a technician Drew Bates. He was professional and courteous. But most of all our door was completely repaired and lubricated ad it works great, I was impressed by his ability to repair it completely rather than just the minimal. He saw problems we did not know we needed and explained all the work and the costs involved before completing the repair. We are grateful and I was impressed with the company’s website and could book an appointment at 10 pm. Great experience and we appreciate !!!
- Twyla Tolstad
Rogers, AR
The garage door motor quit working in the afternoon of 7/19 after I had opened & closed it that morning. I was leaving early the next morning for a long road trip so I was very upset. Steve came over and determined that it had probably been struck by lightning, but got the door closed. Reluctantly I left the next morning, returning Sunday afternoon. He called this morning, and Precision replaced the whole unit, including a better surge protector at no charge!! Needless to say, I am a ‘Very Happy Camper’!! THANKS for being a reputable company either great service folks!!
- Rheda Brown
Rogers, AR
My husband saw the Precision commercial on TV. We are very pleased with our experience!! Everything they say in the commercial seems to be very TRUE!!! We set up our appointment the same day we called! Our problem was fixed, and we love the new remotes and pad added to the outside door. It's so awesome! The motor and remotes are so quiet compared to our last motors/remotes. Our technician, Jacob, was very knowledgeable. We highly recommend Precision. We had motor replaced on 2 doors and new remotes and pad.
- Melanie Smith
Rogers, AR
Excellent service, in a timely manner and fixed exactly what we needed to repair.
- Shane Cross
Rogers, AR
Service was prompt and workmanship seems to be professional. They just left a few hours ago. Replaced the 2 cable drums, cables, and the end bearings on the rod that goes from one end of the door to the other. However, I was very shocked at the humongous markup on the parts. Thats understating it. From what I've looked up on the average retail prices of the parts used, I was charged an average of up to 20 times, that's right, up to 20 times the average retail price as best I can make of it. I can understand business's are in business to make money, but this is definately price gouging. If your garage door doesn't need immediate attention, you might find another company that is more reasonable to do the job. If you choose them, be prepared for just what I described, .I would have given them a 5 star review but I just feel ripped off on the parts prices. Only a one star. The service was great but the rest was something I would expect from a roadside stand in a third world country as far as the parts prices.
- Edwin Williams
Rogers, AR
Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!
- Jeff Wilson
Rogers, AR
Same day service- full repair and replace. Friendly, knowledgeable technicians.
- Amy Harris
Rogers, AR
I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.
- Benton Pierson
Rogers, AR
This is my second time to use Precision door service for my garage door. The first time, I used a technician Seth Ottino, who so impressed me in the installation of a new door lifting system that I decided after that that I would only use Precision for my garage door service. ( I had used at least two other services before. They were okay, but not up to the standards that this Precision service showed me). When my garage door became inoperable after a slight accident, I called Precision and got Chris Wickham as a technician. Needless to say, the service was performed in a most timely manner, and was first class. I will only use Precision from now on due to these two great technicians and the great service I received!
- Donald Spencer
Rogers, AR
David is very professional and a pleasant person
- James Mulcare
Rogers, AR
Very quick response to my phone call requesting service Justin did a great job of analyzing the problem, explaining it to me, and then doing the repairs. I would highly recommend.
- Dennis A
Product:
Technician: Justin Peterson
Rogers, AR
Steve was promt, his estimate accurate, his work was efficient, timely and excellent and he was very personable. When he explained the parts carried a lifetime guarantee, i was very impressed, with his service and your company.
- Jim Swearingen
Rogers, AR
Such fast same day service! David the installer was very presentable, friendly and very knowledgable about his work. He thoroughly explained every detail. When he had finished and cleaned up you couldn't tell he was ever here except for our new garage door equipment. The service truck was so well equipped there was no delay in installation. Highly recommend this company.
- Chase Easterling
Rogers, AR
Precision installed garage doors at our home last week. We were very happy with the entire experience. Dustin came out for our estimate. He was professional and provided all the details and options available to make our decision. He helped us select the doors that were best for us. Chris installed the three doors. He was also professional and did a fantastic job. Throughout the process Precision had very good communication and responded to my calls quickly. I really like the fact that Precision sent texts prior to visits to our home (including bio's and photos) - so we knew who to expect. Dustin and Chris were both trustworthy and we were happy to work with them. I highly recommend Precision.
- Linda L
Rogers, AR
Very professional, call before they arrived, arrive on time, point out the crisis of the damage, offer several options to solve the problem and got the garage door fix in a very short time.
- Maria Camacho
Rogers, AR
Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR
- Dj Aldridge
Rogers, AR
I do not recommend this company the technician replaced to door spring and bearing did not hook the opener up. I connected the opener and the door works worse than before it was repaired
- Mike Brunell
We appreciate your feedback, Mr. Brunell. We apologize for any confusion regarding your operator not being reconnected after the service work was preformed. Our technician intentionally left the operator disconnected to prevent you from being locked out of your garage. We can arrange for a follow-up visit at your convenience to ensure that everything is reconnected and working correctly. I have left my contact information in a voicemail, which you can utilize to have a further discussion about this matter, if needed, Sincerely,
Rogers, AR
We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!
- Mike Hannan
Rogers, AR
Drew did a great job servicing my garage door and educating me.
- Eric
Rogers, AR
Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.
- Morris Vickers
Rogers, AR
I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.
- Phyllis H
Rogers, AR
Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you
- Donald Brashers
Rogers, AR
Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.
- Sarah Mayer
Rogers, AR
Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!
- Bill Blackshear
Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!
Rogers, AR
Very professional and knowledgeable. Great quick service.
- Ann Evans
Rogers, AR
I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!
- Elizabeth Smith
Rogers, AR
We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!
- Sherri Gillman
Rogers, AR
Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!
- Roxie Geddie
Rogers, AR
Seth was amazing!! Helpful with all my questions .
- Nanette Mitchell
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Great service, I would recommend to my family and friends.
- Larry Rasdon