(833)497-3667

Read what people are saying
about Precision Garage Door in:

Rogers, AR

Precision Garage Door of NWA & River Valley
has received 130 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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Service Provided:
Garage Door Repair

Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Jaccob Peterson Service Provided:
Garage Door Repair

Technician: Jaccob Peterson
Review:

Very professional and knowledgeable. Great quick service.

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Steve Colley Service Provided:
Garage Door Repair

Senior Technician: Steve Colley
Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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Service Provided:
Garage Door Repair

Review:

We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!

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Steve Colley Service Provided:
Garage Door Repair

Product:
Rollers

Senior Technician: Steve Colley
Review:

Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!

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Jacob Baggett Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jacob Baggett
Review:

Seth was amazing!! Helpful with all my questions .

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Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Seth Ottino
Review:

Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.

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Dustin Mclean Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Dustin Mclean
Review:

Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

excellent job in all respect...and good tech repairman

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great work. Quality service. Explained the repair. Will recommend to others

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Steve Colley Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Steve Colley
Review:

If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.

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A Response from: Patrick Behrens

Thank you for the positive feedback, Dana!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Came out same day and had the part to take care of the bad motor on the opener. Tech Trenton was amazing; explained everything they would do and the cost aligned with what I expected to pay. Very personable, professional, friendly, and wonderful service!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.

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Wes Smith Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Wes Smith
Review:

Thank you for your quick response in repairing the garage door.

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Steve Colley Service Provided:
Garage Door Repair

Senior Technician: Steve Colley
Review:

When I backed into one of our closed garage doors, thinking it was open, I didn't realize the damage I had done to the door. I was more worried about my car. A few years later, Precision came out to fix a spring on another garage door and noticed the damage to the door I'd backed into and the strain it was putting on the door. They said it needed to be fixed and might even be dangerous! We ordered three new garage doors. Since our original doors were custom built and painted, it was quite a decision to find a replacement look I'd be happy with. Precisions folks were so helpful. They listened to what we were looking for as a replacement and helped give us several options and cost ranges. We decided on the perfect doors to replace our custom doors and upgrade our look. They were installed yesterday. We love them. The installers set us up with new everything, rails, doors and remote entry. Heck, the lighting on the doors are now motion lights and brighten our garage making it safer. They were so nice, professional and took care of everything. They even cleaned up after themselves! The doors are super quiet and smooth. We couldn't be happier! From top to finish, Precision was wonderful. I would highly recommend them.

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Parker Baird Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Parker Baird
Review:

Technician was very knowledgable and helpful.

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Jacob Baggett Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jacob Baggett
Review:

Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Precision Door Service lives up to their name “service”. My garage door spring broke on Sunday afternoon. I called their 24 hour phone number and was able to get an appointment for the next day. The technician, Jacob, emailed me his picture and bio in the morning. He then notified us when he was on his way. Jacob could not have been more friendly. He reviewed my door, told me what work needed to be done as well as some additional suggestions that would make my 21 year old door work better. Once approved Jacob went to work and quickly finished the job. I highly recommend Precision Door Service to everyone.

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Jacob Baggett Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jacob Baggett
Review:

Excellent and knowledgeable service.

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Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Seth Ottino
Review:

Trenton was a true professional! He was pleasant and easy to work with. He made my repair which was under warranty. He also lubricated and checked my door for any other issues. He explained what the issue was and how he was fixing it. Additionally, I called on a Monday morning and got same day service! I purchased my new garage door last summer from them. Highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Review:

We are impressed with the service and products. Called Precision in the morning, we had a friendly and professional service tech show up at the house about 2:30pm. Trenton took the time to thoroughly inspect our existing 27 yr old damaged system and explain his recommendations and our options. By 5pm, he was cleaning up and showing us the features of our brand new, tech advanced and super quiet garage door system. Trenton was fantastic and he left our garage cleaner than he found it! We feel the pricing was fair and service was top shelf. Very happy.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

nice young man....great job

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Dustin Mclean Service Provided:
Garage Door Repair

Technician: Dustin Mclean
Review:

Fast, courteous and knowledgable. Had a new garage door opener installed in a matter of hours. Highly recommend Precision Door NWA!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Son! You talk about some friendly customer service! Was referred by my handyman who was unable to do the job.

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Jacob Baggett Service Provided:
Garage Door Repair

Technician: Jacob Baggett
Review:

There are very few home ownership vendors who even approach the total service package provided by Precision Door Service.

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Jacob Baggett Service Provided:
Garage Door Repair

Technician: Jacob Baggett
Next Page
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618