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Acoya Herron

Acoya Herron
Technician
Reviews: 16
Average: 4.75 stars
Acoya Herron has received 16 reviews, averaging 4.75 Stars:
1 2 3 4 5

Acoya Herron's Bio:

Acoya joined the United States Marine Corps in 2018 and was deployed to both Iraq and Syria. He grew up in Northwest Arkansas but has also lived in Texas and Oregon. Some of the things he enjoys during his time off include hunting, fishing, grilling, and spending quality time with his wife and newborn son. Acoya is very detail oriented and is eager to help his customers out with their garage door needs.

Review:

Tech was friendly and professional. I would recommend them.

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Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Acoya Herron
Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Acoya Herron
Review:

They show up quickly. Care about their customers. And they are professionals!

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A Response from: Patrick Behrens

Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Repair

Technician: Acoya Herron
Review:

Called 12/9/23 and scheduled repair of garage door Torsion spring. Work scheduled for 8 to 10 am 12/10/23. No written estimate was handed to me. The work was started and the springs, bearings and cables were removed. I was told the beargings and cables should be replaced. They were replaced. When the work was done, my wife was given the paper Estimate and a Bill. Total $820.38; Wife asked for discount. Cost of MATERIALS: Your Price Market Price Bearings - $179.97 - - - - - - - $ 10.00 Cables - $120.00 $ 10.00 Torsion Springs - $368.00 - - - - - - $ 110.00 Your Total: $667.97 - - - - - - - - $ 130.00 If I had bought the materials I would have saved $537.97. This tells me that you are deliberately taking advantage of me and many others. I called 833-497-3667 to complain and was told that the manager would call back several days ago, and never got a response.

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A Response from: Patrick Behrens

Thank you for your review. We need feedback from our customers, both good and bad, to improve our business. I realize that you were displeased with our pricing and we did try to reach out to you. As for your concerns, our Technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which will enable us to stand behind our products in the years to come. In most of the repairs that we perform, we warranty our products and service for a period of 5 years, if not longer. As in any business, the price of the parts is not the only consideration when establishing a selling price. Factors such as insurances, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising must be considered when establishing pricing. We sincerely regret that you were disappointed with the cost of repairing your door, We don't claim that our prices are the lowest in the industry. However, we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty and we stand behind our repairs. Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost. Again, we do genuinely appreciate your business and your feedback.

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Technician: Acoya Herron
Review:

Wonderful service, excellent work, very friendly.

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A Response from: Patrick Behrens

Thanks for the 5 Stars Elton, we appreciate your business!

Acoya Herron Service Provided:
Install Garage Doors

Technician: Acoya Herron
Review:

I'm very happy and very appreciative of the service , the technician was very nice and took care of our problem efficiently.I called this morning and the problem was taken care of this afternoon Thank You.

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Repair

Technician: Acoya Herron
Review:

Your technician was very efficient, courteous, and accommodating. He arrived early and completed the work in record time. We have used your company before at our personal residence and would definitely use you again, and recommend you to others.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that takes great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Repair

Product:
Springs

Technician: Acoya Herron
Review:

Quick and affordable service! Great people to do business with.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Thompsom! Our goal is 100% customer satisfaction, and great to hear our team has achieved that goal with you. We appreciate your business!

Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

Acoya is very personable and professional. He explained everything and answered all my questions. He showed me parts comparison and helped me select the best repair for our budget. I look for veteran owned businesses or veteran employees, and I think Acoya is a stellar employee. I'm sure I'll be calling Precision Door for any future needs.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Acoya Herron Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Acoya Herron
Review:

I’ll be honest, traditional advertising still works. The TV ad jingle “Precision door service, a name you can trust” came to mind when I noticed a broken spring on my 20 year old door. I made the call in the afternoon and the service was scheduled for first thing the next morning. I received a text prior to the appointment with time and date verification as well as a picture and brief bio of the technician. The young man, Acoya, who showed up to do the repair was top notch. He was courteous, professional, knowledgeable and informative. I would highly recommend PDS for your garage door needs.

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A Response from: Patrick Behrens

Thank you, Mr. Little for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and thank you for your recommendation! Respectfully, Your Door Team at PDS of NWA

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Acoya Herron
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

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A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Acoya Herron
Review:

Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

Very streamlined from online scheduling to completion. Technician Acoya was very professional and met all aspects that you hope for when someone is showing up at your home. Very polite, friendly, efficient with his time, and knowledgeable in his trade.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Acoya on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Acoya Herron
Review:

Acosta, was great to talk to and a hard worker! Cleaned up and the garage looks great. I took advantage of the Veteran’s discount. Thanks again!

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A Response from: Patrick Behrens

Glad we could help Mr. Jean. We appreciate your business and look forward to serving you in the future!

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

Your service at all levels was excellent !

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wyatt! Our goal is 100% customer satisfaction. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Technician: Acoya Herron
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618