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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Luke was extremely prompt in the repair of my garage door. Called around noon with an issue and it was fixed by 2:30 PM. Thank You Precision! -Laura

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A Response from: Patrick Behrens

Thank you Laura, for the great review. We are proud to know you were happy with your service! We appreciate you business! Sincerely, PDS of NWA.

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
Review:

Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a 5-star review!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

Ethan was great! He thoroughly explained everything and was very helpful. It started as a broken spring, but we decided on a remodel and new motor. He was so nice and will definitely recommend him and Precision!

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A Response from: Patrick Behrens

Thank you for the great review, Amanda! We appreciate you trusting Ethan for your service needs. Sincerely, PDS of NWA

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Ethan Guenther
Review:

Quick to schedule service, and had us fixed up the next day even though it was a Sunday! Fast, friendly and professional.

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A Response from: Patrick Behrens

Thank you, Brandy we appreciate your 5-star review. Looking forward to doing business with you in the future.

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technician: Matt Taylor
Review:

Luke Zieman was the technician that sold me and installed my door openers. Luke did an excellent job. My name is not spelled correctly. Somehow you guys put my name down as Gary Sams. That is not correct. My name is Jerry Sams. Please change your records to reflect my name as Jerry Sams. This could become important due to the door openers having a lifetime warranty.

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A Response from: Patrick Behrens

Thank you, Jerry for the great review. We are proud to hear that you were happy with your service. We appreciate your business! Your name was also fixed in our system. Sincerely, PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke Zieman
Review:

I am very confident that Sam's work was done correctly and quickly. He explained what needed to be done and explained why it needed to be done. He gave me total cost then explained each item. He made recommendations and was not demanding towards me. It was up to me as to how much or how little I wanted to do. I never felt pressured to comply with his recommendations and it was all my decision on what to do. I would highly recommend Percison if you need any workdone.

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A Response from: Patrick Behrens

Thank you, Carl for taking the time to leave your review. We Appreciate your support! Sincerely Your Door Team at PDS of NWA

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Sam Manes
Review:

Quick response, excellent wrvice

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
Review:

Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.

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A Response from: Patrick Behrens

Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.

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A Response from: Patrick Behrens

Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
Review:

Thank you Precision Door and technician Sam Manes for providing same day service to replace my garage door weatherstripping and 12 rollers. Sam was fast, helpful, and had a great personality! Complete all repairs, with high quality, in less than 2 hours and arrived early in appointment window! Would highly recommend Precision Door!

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A Response from: Patrick Behrens

Thank you Josh for the great review. We are proud to know you were happy with your service. We appreciate your business. Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Sam Manes
Review:

What a great experience. The whole team exceeded my expectations. The installer, Levi, was very professional and highly detailed oriented. The new garage doors and opener I purchased work so much better than the previous ones. Make sure you visit Precision's showroom in Rogers to really appreciate what they offer versus other garage door companies. You get what you pay for and my experience was worth it.

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A Response from: Patrick Behrens

Thanks Robert! We were happy to hear about your experience with Levi and Precision Door of NWA. We look forward to being your "go to garage door service provider"!

Levi Miller Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Levi Miller
Review:

Everything seems to be fine and working well. Thanks and be sure and send me a receipt. Don

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A Response from: Patrick Behrens

Thank you, Don, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Sam Manes
Review:

Luke was great. Total pro. Knowledgeable, personable, professional. Explained everything and got the job done correctly and quickly. Precision doors was called in the morning and came in the afternoon same day and got the job done.

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A Response from: Patrick Behrens

Thank you so much for your review. We pride ourselves on providing world class customer service and professionalism. We appreciate your business and if you have any future garage needs don't hesitate to reach out to us. We would be happy to assist.

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
Review:

Online booking is convenient. They were very responsive and quick! Same day appointments are awesome. Our technician was really helpful and professional.

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A Response from: Patrick Behrens

Thank you, Sarah for the 5 star review. It is always great to hear from our happy customers! We appreciate your business.

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Ethan Guenther
1 2 3 4 5
Date: 11/10/2024
Garage Door Repair
,
Review:

Prompt professional service. Thanks for a great job.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

Precision Door is a great company to do business with. The technician was knowledgeable, very polite, and very friendly. I would recommend precision door for your garage door needs.

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A Response from: Patrick Behrens

Thank you for the great review, Karen. We appreciate you trusting Precision Door Service of NWA.

Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
Review:

Service tech was knowledgeable. Overall Service was great!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Easy to schedule online. David arrived on time, was very polite and professional, and the work done was excellent.

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A Response from: Patrick Behrens

Thank you Steven we appreciate the 5 star review. We enjoy hearing from our satisfied customers!

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Thankful for the quality product installed and respectful crew who have serviced the steel door on my mothers garage. Including after tornado damage.

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A Response from: Patrick Behrens

Thank you, Rodney, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
Review:

Luke, the service tech who came out was on time, professional and pleasant. He explained our problem and had us back in working order very quickly. If we ever need another repair we will definitely call Precision!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Luke and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
Review:

Customer service was great & very fast. Everything was explained upfront and throughout the process. Drew was very polite and answered all of our questions. Thank you for outstanding service!

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Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Drew Bates
Review:

I never received an email or printout of the invoice paid for the services.

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Great service! Would recommend. Thank you

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Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Matt Taylor
Review:

Our experience with your salesperson, scheduling person and installation technicians was nothing but professional. At all levels your employees were knowledgeable about your products. The technicians did a great job installing our garage doors and openers. When the technicians finished they cleaned up and locked up the areas they worked in. We would recommend your company to our family and friends.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The service performed on my garage door by Ethan was excellent. He did a thorough job of assessing the problem with the door and informing me of what he found, how he would fix it, and an estimated cost. I agreed to have him complete the work at the cost identified. He cleaned up the area when finished and explained how the door would work with the new parts. Ethan was patient and very professional in his interactions with me and my wife.

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Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
Review:

Couldn’t ask for better service. Affordable, friendly, courteous, step by step information, and fast to respond and fix.

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

We have used y’all for our door maintenance for several years and recently had you install a new opener. Justin did a fantastic job on the install and his friendly demeanor and professional attitude made it all the better of an experience.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

+Matt showed up on time, diagnosed my problems, explained in clear terms the repairs that needed to be done and gave me an estimate of costs. He was polite, friendly and focused on the job. I would not hesitate to give him and Precision a AAA rating. I will recommend Precision to the rest of my family members.

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Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
Review:

Luke was very patient and knowledgeable. His help was greatly appreciated

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Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618