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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 76 reviews, averaging 4.97 Stars:
Review:

Good product, great service
Mark Hill
John Gallerano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.
Jill B
John Gallerano Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Will was Great!!! He was very nice, took the time to explain options for us and find the best option that would fit our needs. We completely trust his opinion and he did a great job. Bless his heart, he was stuck in that sweltering heat when the door was closed, but he worked in a timely manner and got it done. He took the time to become friends with my dogs so there eouldnt be a issue with them. Will will come highly recommended
Ken & Glenda Harrel
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Found the repair man Jacob extremely polite and pleasant. He was able to obtain and install new springs for my garage doors
Margret Whalen
Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Technician:
Date: 06/28/2018
Install Garage Doors
,
Review:

I purchased a new garage door and opener from Precision and had a great experience. The technicians that installed the new system were very knowledgable and I wouldn't hesitate to use them again.
Derek Hess
A Response from: Patrick Behrens

Thank you Mr. Hess for the awesome review. With so many choices out there, we are humbled and proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

William Kellogg Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Date: 06/23/2018
Garage Door Repair
,
Review:

Very grateful for a company that provides 24 hour service. Will Kellogg was my technician. He provided excellent service and education on the issues with my garage door malfunction. Went above and beyond with cleaning up his work area...totally swept my messy garage!!! 5 stars absolutely.
Julie Owens
A Response from: Patrick Behrens

Thank you Mrs. Owens for the kind words. We are pleased to know you were very happy with the level of service that Will provided. We appreciate your business! Sincerely, PDS of NWA

William Kellogg Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Good job, same day service. Competitor told us it might be a day or two & gave us no appt.
Ed Rhodes
A Response from: Patrick Behrens

Thank you Mr. Rhodes for taking the time to leave us a review. Customer service is our top priority and we are glad to hear your experience was a positive one. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your employee was very knowledgeable and would recommend him anytime you are blessed to have him in my opinion.
Mike Foster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and professionalism! Highly recommend.
Kyle Kimpel
Service Provided:
Garage Door Repair
Product:
Garage Doors
Date: 06/18/2018
Garage Door Repair
,
Review:

Great meeting with JOHN this morning
Rob Farinholt
John Gallerano Service Provided:
Garage Door Repair
Technician:
Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.
Kenneth Klotz
John Gallerano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast service. Knowlegable professional technician.
Terry Lee
A Response from: Patrick Behrens

Thank you Terry for taking the time to leave a review. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Excellent in every way. Your associate Will excels in every way.
Pat Guthrie
A Response from: Patrick Behrens

Thank you Pat for the great review. We will certainly pass along to Will just how happy you were with your service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

William Kellogg Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Technician:
Review:

Amazing new business in Northwest Arkansas! I appreciate the youth and energy that this business and its owner bring to Garage Doors and Construction. I have used many Garage Door businesses in the NWA Area, but after using Precision I am never using anyone else for my Garage Doors. Excellent customer service and top quality products. Absolutely no complaints.
Hansen Brothers Construction
A Response from: Patrick Behrens

Thank you Mr. Hansen for the kind words. Although we are not "new", we certainly appreciate the enthusiastic support and look forward to working with you again in the future! It was truly a pleasure doing business with you! Sincerely, Your Door Team at PDS of NWA

Patrick Behrens Service Provided:
Install Garage Doors
Product:
Garage Doors
Owner:
Review:

About 10 minutes before my appointment I received a text with information about Jacob's arrival and a picture of him as well. He then called a couple minutes later he personally called to give me his ETA. Upon arrival, he was very thorough with explanations of what he was going to do. He was very efficient in his work. Super friendly too!
Jennifer Chalk
A Response from: Patrick Behrens

Thank you Mrs. Chalk for the great review. We will certainly pass along to Jacob just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will did a great job replacing our springs and upgrading our drums, cables, and rollers. We are very pleased with the improved operation of our door and the warranty on parts & labor. Will and Precision Door were great took care of us in a timely manner and we are very pleased.
Douglas Karcher
A Response from: Patrick Behrens

Thank you Mr. Karcher for the great review. We will certainly pass along to Will just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great door,great service, order written by John, and all the options explained. VERY FREINDLY young man. Your records will indicate that the installation occured while I was back in Kansas.
Daniel O'Connell
A Response from: Patrick Behrens

Thank you Mr. O'Connell for the great review. We will certainly pass along to John just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

John Gallerano Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We were very pleased at the job your garage door installer Wes did for us. He was very professional and courteous and did a great job fitting it in our new steel building. The quality of the door and opener are superb and the belt drive makes it a quiet running operation. Thank you Larry and Jackie Marshall
Larry Marshall
A Response from: Patrick Behrens

Thank you Mr. Marshall for the great review! We are proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Five Star Rating. The professional technicians arrived on time, did a thorough assessment of our garage door issues, and recommended a very comprehensive approach for a permanent solution. The work was accomplished quickly. The new system was explained thoroughly and professionally. Cleanup was spotless, with all of the old system carried away.
Bob Wideman
A Response from: Patrick Behrens

Thank you Mr. Wideman for taking the time to leave us a review. We are extremely pleased to know you were happy with the service and your technician Jacob. We appreciate your business and look forward to working with you in the future! Respectfully, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

They did everything they promised. Will (and Wes) was informative, very pleasant. The work and quality of the parts appears to be first class. I will use Precision again if necessary and will refer others to them. (They did a complete system rebuild - everything but the door and rails).
William Smith
A Response from: Patrick Behrens

Thank you Mr. Smith for the Kind words. We are pleased to know you were happy with your service and Technicians. We appreciate your business! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Guys were very knowledgeable and performed the repairs in no time, got to perform the service on time. very happy with the service
David M
A Response from: Patrick Behrens

Thank you David for the kind words. We are pleased to know you were happy with the service. Don't hesitate to give us a call in the future, should you need us. We appreciate your business! Respectfully, PDS of NWA

William Kellogg Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service. Great customer service as well.
Nigel Otero
A Response from: Patrick Behrens

Thank you Mr. Otero for the kind words. We are pleased to know you were happy with your service and we appreciate your business! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Door was able to come out the same day I called, even on a weekend. John from Precision Door was very courteous, professional and did the job right (including clean-up!). I would call them again for any of my garage door needs and recommend John for the job!
Shanna Morris
A Response from: Patrick Behrens

Thank you Mrs. Morris for the great review. We pride ourselves on the exceptional level of service we provide to our customers and are so glad to hear we hit the mark with you. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Five stars! Both technicians were great!!
Jennifer Murray
A Response from: Patrick Behrens

Mrs. Murray thank you for the kind review. We apologize you did not have a positive experience with the last company, but are pleased you gave us a shot. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.
Nancy Ables
A Response from: Patrick Behrens

Thank you Mrs. Ables for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all of our employees are thoroughly background checked, drug tested, kid friendly and mother approved and we are committed to providing the most professional level of service, parts and employees to our customers that I can afford, simply put - because YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future! Your friends, PDS of NWA

Wes Smith Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

John was good, precious and meticulous
Amit Shee
A Response from: Patrick Behrens

Thank you Amit for the kind words. We will certainly pass along to John how happy you were with the service. We appreciate your business! Sincerely, PDS of NWA

John Gallerano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.
Marsha Ball
A Response from: Patrick Behrens

Thank Mrs. Ball for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The service I received today was excellent. Very nice technician. He fixed my door right away. Would use this company again.
Gail Pichoff
A Response from: Patrick Behrens

Thank you Gail for the great review. We appreciate your business and look forward to working with you again in future! Sincerely, PDS of NWA

William Kellogg Service Provided:
Garage Door Repair
Technician:
Review:

Our installer was very professional and explained everything. Very nice service which we are very happy with!
Curt Anderson
A Response from: Patrick Behrens

Thank you for the awesome review Mr. Anderson, your satisfaction is our top priority. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

highly recommended
David Lienemann
A Response from: Patrick Behrens

Thank you Mr. Lienemann for the awesome review. We appreciate your business! Sincerely, PDS of NWA

Jacob Austin Service Provided:
Garage Door Repair
Technician:
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