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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 503 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your company was recommended to us by a friend here in Alma who had used your company recently.
Louis Whorton
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was amazing and knowledgeable. Got us back up and working quickly and provided a couple options on costs, so we could make an informed decision. Definitely recommend Steve and will ask for him in the future!
Darrin Lee
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just was very helpful to explain everything. Did a great job on the instillation of the rollers and springs.
Larry Mccarver
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the fact that a tech could come out same day and fix my broken springs, but when I called and said I’ve had someone look at it and I just need springs replaced I don’t want to be up-saled to buy a $1,000 door. The tech was insistent we needed a new door then said if we wouldn’t buy the new door we would need to sign off on some “liability” because apparently the door could “fall down” at any moment. Nothing makes me less trusting of a tech when I already know the issues and you try to tell me I need to buy something that isn’t needed. I felt like their price was rather high anyways but once the tech come out I just needed it done. I won’t be calling Precision Door Service again.
Kristina
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am most impressed with the speed in which you responded to our request. Not only did you call almost immediately, you sent a representative to our house the very next day. In fact, Trenton called an asked if he could come sooner than scheduled. Great service.
Rhonda Lievsay
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One recent Saturday morning we were going out for breakfast and the garage door would not open properly. This left us with no car and no way to go where we needed to. I googled Precision Garage Doors and they had a very high rating. A service man (Jaden Mayor) was sent to our house within two hours and he looked things over and gave us recommendations and quotes. I figured we'd be put on a list to do the job in one or two weeks. However, Jason had everything on his truck and the job was done in a little over an hour. Since then the garage door has been working just fine and we are very happy with Jason's and Precision's work. I would recommend this company.
Peter Markovich
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose PDS from a recommendation from a friend. Having just moved here from CO, I had to go by recommendations. I can't say enough about the customer service you provide. From quick response for garage repair, to then purchasing and having a new door installed, everyone I dealt with was knowledgeable, professional, and courteous. Garrett was awesome! Thank you for a job well done.
Gail S
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales
Janis Corrales
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jayden did an outstanding job! He was very knowledgeable and explained everything in simple, understandable words! My wife and I are very impressed and pleased with our new garage door opener, and, as I told Jayden, we will be purchasing new garage doors from you all next year.
Tim Pruitt
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.
Carl Sewald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!
John W
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden was courteous, professional and fixed the problem in short time
Drew Wieters
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

the best service ever! They came right to my house. Justin was courteous, helpful and honest.
Liz Ryan
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
Ashley Herrington
A Response from: Patrick Behrens

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden was very professional and repaired our door in record time. He also gave us some hints on how to prevent any future problems.
Mark Droll
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Technician, very knowledgeable and did a great job repairing my springs and faulty cables.
Keith Ehmke
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door installed a new garage door for me last August. I was having trouble with the opener. Called for an appointment. Was relieved to have prompt, same day service. Jaden was terrific. He explained about the sensor that had been slightly moved. He helped set up the myQ ap that I was intimidated to do on my own. So relieved. Precision is fortunate to have an intelligent, polite and personable employee such as Jaden. Hats off to Jaden and Precision Door Northwest Arkansas!! Thank you, Gail
Gail Jockers
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service. Explained options. Very personable and professional.
Carole Martin
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody
Anthony Souza
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We got new garage doors and garage door openers. We simply love the look of the doors and hoe smooth the garage doors now open. All installers were extremely professional and knew what they were doing. Like most things, we did have a few bumps in the road and Lee the Director of Operations and Kari worked with us through those. The quality of the work and the doors themselves are really good. Would recommend them to anyone.
Ajay Joshi
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

*Jaden Mayor-fixed everything* *Trenton Dunn-came out first to give the estimate * I couldn't be happier in general with everything overall. I called to get an estimate and they accommodated the very next day by sending a technician out at a time best suited for me. The technician came out, told me exactly what I needed and didn't try to sell me anything extra. He showed me on his little computer everything that was needed and the cost plus options I had like an upgraded motor if I wanted to go that route. I had to reschedule to get everything fixed after consulting with my insurance company and when I did, again they accommodated and came the very next day after I called. Jaden Mayor, the newest member for this company came out and was actually about 30 minutes early. He called beforehand just to be sure I was home and was ok he was going to arrive early. Once here he did an initial inspection and just as the previous tech, quoted me thee exact same things as the previous tech. He was 100% straight forward with what I needed and showed me the complete breakdown of parts, labor and total. I told him I had a set amount authorized by my insurance company and that I was trying to stay as close to that amount as possible so I wasn't out of pocket and he managed to execute that, with me only spending a minimal out of my pocket. It took I'm going to say roughly an hour (just a guess) to remove and install a new motor, springs and rail. He cleaned his mess after installation and was very patient while I had to contact my bank over my debit card issue. Usually I would never give a full star rating on anything, just because nothing is ever perfect but in this case, I literally can not think of one single bad thing...AT ALL. From calling to get an estimate, their urgency to my needs, their performance and overall ability to do it fast and efficient the whole time while keeping me informed. I absolutely recommend them and no I don't work for them, affiliate with them or am by any means paid for this review or company. These guys are legit and I'll recommend them all day to anybody with any type of garage repair needs. Thank you Jaden, Trenton and Precision Door Service of NWA.
Billy Counts
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.
Toni McDonald
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you! Fast and efficient service. Technician Seth Ottino provided professional , quick, and on time service, all with a smile, and all at a reasonable price.
Fred Sieber
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.
Lori Frank or Shela Norman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden was courteous and carefully explained our options.
Lona Mullins
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was highly satisfied with your highly professional technician, Trenton Dunn. Extremely pleasant to deal with throughout the problem research and resolution of my shed door opener issues. I highly recommend using Precision Door company and technicians like Trenton to future customers. Outstanding Service.
Steve Sampers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe and I had our new full glass overhead door installed into our home. I am so in love with it and how it looks. It has added such beauty to my home. The door is beautiful and Alex and Mike that installed it was absolutely a delight to work with. They were very well organized, efficient and super friendly and informative. Asked questions on how we wanted certain things done and worked with us on accomplishing that. They went above and beyond to be sure the door was exactly as we wanted it. Precision Door Service employees were great in keeping us informed on our order and delivery dates and did everything they told us they would do. I highly recommend them and would definitely do business with them in the future. Thank you Precision on our beautiful new door.
Joe & Debra Choate
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
Clay Hoyt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really good service and they solved our problem. Justin the service tech was very helpful and walked me through various aspects of our doors. Appreciate the help.
Laura Miller
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!
Pattie & Mark Heitzman
Service Provided:
Garage Door Repair
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