(833)497-3667

Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 740 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Jaccob Peterson Service Provided:
Garage Door Repair

Technician: Jaccob Peterson
Review:

great and prompt service

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A Response from: Patrick Behrens

Thank you for choosing Precision Door Service of NWA! We appreciate you taking the time to provide us with your feedback and look forward to doing business with you again in the future!

Jacob Baggett Service Provided:
Garage Door Repair

Technician: Jacob Baggett
Review:

Justin was punctual, professional, and polite. We were very pleased with the job!

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A Response from: Patrick Behrens

Thank you for the 5 star review! We greatly appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Very helpful. Great timely service. Very professional service from the man doing repairs.

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A Response from: Patrick Behrens

The you for taking the time to leave us a 5 star review!

Dustin Mclean Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Dustin Mclean
Review:

Precision door came today to adjust our garage door , they were very professional and knew exactly how to fix the issue in less than 10 minutes. I appreciate their customer service. Roy C.

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Aaron Kardynalski Service Provided:
Garage Door Repair

Residential Installer: Aaron Kardynalski
Review:

Had to have service on one door, but got a very fair bid to replace both the two door and the single door. Had a service call 5 months later and they arrived within 30 minutes the same day of when they said they would be there. No charge and took about 15 minutes. They replaced everything!!! Great workmanship with obvious pride in their work. Saw it on morning news just after the door broke and they were out later that day. Repaired the single and came back within weeks and replaced both.

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Aaron Kardynalski Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Aaron Kardynalski
Review:

On time, had everything needed for the job on the truck, fast and quality installation and professional technician!

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Trenton Dunn Service Provided:
Garage Door Repair

Product:
Springs

Technician: Trenton Dunn
Review:

From the time we called to make an appointment to the end of the install, Precision was fantastic! Our technician Steve was professional, kind, thorough and very informative. He addressed our issue and concern and talked to us about solutions. We are extremely happy with our new door opener and the service that we received! We highly recommend Precision to everyone!

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Steve Colley Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Senior Technician: Steve Colley
Review:

Justin Peterson was awesome! I could tell he really knew what he was doing. He diagnosed the issue and was able to provide a quick resolution. Same day repair was unexpected and much appreciated.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Jacob was very friendly and knowledgeable about what repairs needed to be done with my garage door. He was courteous and showed up on time. I highly recommend Jacob and Precision door service.

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Jacob Baggett Service Provided:
Broken Garage Door Spring Repair

Technician: Jacob Baggett
Review:

I was told eveything was under warranty and then I was charged. They said they would cover any damage but then I had to pay for it. Really prompt service though and professional

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A Response from: Patrick Behrens

Mr. Joshi- Thank you for taking the time to provide us with your feedback. Please feel free to call me back at your convenience so that we can discuss this matter further. I've left you a voicemail with my contact information as well. Sincerely,

Jaccob Peterson Service Provided:
Garage Door Repair

Technician: Jaccob Peterson
Review:

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

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Dustin Mclean Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Dustin Mclean
Review:

I needed to provide some basic lubrication/maintenance as it had been some time. The door was a little loud. They came out same day, performed a routine annual maintenance, changed out some rollers, lubricated, etc. The tech showed me how I can lubricate at each spot at the right interval. The door is like new and I now know what I should be doing. Very satisfied!

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Trenton Dunn Service Provided:
Garage Door Repair

Technician: Trenton Dunn
Review:

Very satisfied. Jacob was very knowledgeable about the whole process and very professional.

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Jacob Baggett Service Provided:
Broken Garage Door Spring Repair

Technician: Jacob Baggett
Review:

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

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A Response from: Patrick Behrens

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Comment from: Tommy Binh

I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.

Trenton Dunn Service Provided:
Garage Door Repair

Product:
Springs

Technician: Trenton Dunn
Review:

Very professional and knowledgeable. Great quick service.

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Steve Colley Service Provided:
Garage Door Repair

Senior Technician: Steve Colley
Review:

The technician was prompt curtious and well qualified, he did the service work and put my door back in order.

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Trenton Dunn Service Provided:
Garage Door Repair

Technician: Trenton Dunn
Review:

I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder

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Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Seth Ottino
Review:

I needed to pick up my grandchildren from school in an hour when my garage door's chain broke as I was preparing to leave to do a few errands before school was out. I called Precision Overhead Door and told them my situation. Within 45 minutes, Justin the tech called me and said he was on his way. He was able to manually lift the door and I got my car out. He explained what parts were needed and the cost and I left to go get the kids while he did the work. He was finishing up when I got back and I paid him. There is a lifetime guarantee on the work and parts. He was courteous, thorough in his explanation and very professional.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Prompt and competent

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Jacob Baggett Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Jacob Baggett
Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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Trenton Dunn Service Provided:
Garage Door Repair

Technician: Trenton Dunn
Review:

We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.

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Steve Colley Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Steve Colley
Review:

I could not have asked for better service. Jason was very cordial and did an excellent job.

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Jaccob Peterson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Jaccob Peterson
Review:

The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.

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Drew Bates Service Provided:
Garage Door Opener Repair

Residential Installer: Drew Bates
Review:

We have used Precision Door in the past and the service was excellent. Trenton was on time and did excellent job repairing our door last service call. When it came time to replace the garage door opener we did not hesitate to contact Precision Door. We were pleased to find that Trenton would be installing our new door opener. He did an excellent job installing and explaining the operation and features of the new opener. I would highly recommend Trenton and Precision Door to family and friends.

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Trenton Dunn Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Trenton Dunn
Review:

Service was prompt and great

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Jacob Baggett Service Provided:
Broken Garage Door Spring Repair

Technician: Jacob Baggett
Review:

Precision door was used by my home warranty about two years ago and the two young men that came that day impressed me. Steve Colley has impressed me even more. His overall attitude of what can I do to help you was way above what I’ve seen in other service providers. He even did something I consider extra, at no charge, when my key pad didn’t work. Helping me replace my 9 volt battery. Thanks for such quick and great service. My garage door has never opened and closed as smoothly as it does now.

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Steve Colley Service Provided:
Garage Door Repair

Product:
Springs

Senior Technician: Steve Colley
Review:

Jacob and his technician were very professional! They both explained what happened and knowledgeable in repairing the spring. Appreciated them listening to our concerns about other features as well. Happy we used precision!

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Jaccob Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jaccob Peterson
Review:

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

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Trenton Dunn Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Trenton Dunn
Review:

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

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Trenton Dunn Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Trenton Dunn
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618