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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1528 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew is a total professional. He gave me great advice for moving forward with getting a new garage door. In the meantime, he was able to fix my garage so we wouldn't have any safety or security concerns. Drew is thoughtful and hardworking.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased a new garage door and opener about 2 years ago. I just can’t say enough good things about this company. Every person that I have dealt with has just been extremely kind and professional. They are very easy to schedule follow up appointments should you need them for anything. These people are honestly about the only company that I have dealt with recently that when you call, you are helped immediately. Not put on hold for ever or scheduled for a call back. I had Ethan as my technician today and he, like everyone else I have dealt with..was extremely kind and helpful. Had me fixed up in about 15 minutes! Thank you so much.. Precision Garage Doors!!!

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Ethan Guenther Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your people were very punctual and professional. Our problem was solved quickly and at a reasonable price

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were quite pleased with the service we received from the Precision group. We were able to get an appointment the same day after being struck by Lighting. The quality was excellent. Wayne Calhoun

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was our tech and did a great job in repairing our garage door opener and explained the issue in detail and how to detect the issue if it comes up again. He also did a quick inspection on our door and rollers to be sure there was no other issues. Great overall service.

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David Stubbs Service Provided:
Garage Door Opener Repair

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Unfortunately my double garage door was not set up with two springs as its should have been. So I had spring breakage every three years. I called Precision Garage Door Service last night about 21:45 hrs directly after the last spring broke. Their Dispatch answered quickly, took my information and was extremely professional and precise. Luke was the Technician who was dispatched the next morning, he called me and asked if it was ok to head over early, of course early is great!!! Luke diagnosed several issues immediately, which one was only having one spring on the door. I wanted the door to work properly without additional strain on the hardware, and he set my door up as it should have been in the first place. Luke pays attention to detail, very professional, and is quick in his work. I will be using them for any needs including a future garage door replacement when necessary. I cannot recommend them enough, I will be telling folks about them to solicit their business when they need garage door work done, and done correctly. Thank you Precision Garage Door Services, and especially Luke! Thank you Sir!! The Dispatcher, Sir you have voice and character for Dispatch/Radio! Kelly Hewett RLTW

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Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew was very professional, informative and did an impressive job. Really appreciate Precision's quick response to my need, providing info on the technician in advance - very impressive and much appreciated. We plan to have you do more work for us in the future as Drew was informative of how our doors and perimeter could be improved - he invited us to visit your showroom in Rogers. Dave Morgan

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was great! He was precise, quick and explained everything well. Thanks for fixing our door.

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Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a programming problem with the exterior punch pad that I could not resolve myself. Made a call and the tech Ethan was here within the hour and had the problem solved. Appreciate the fast service and system knowledge. Very good service. Also, it's the best garage door I've ever owned. Bar none!

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A Response from: Patrick Behrens

Thanks Steven for taking the time to leave Ethan such a nice 5-star review. We are so proud that our technicians continue to go above and beyond to keep our customers 100% satisfied. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job and excellent customer service

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A Response from: Patrick Behrens

Thanks Mark for taking time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The guys were very professional and completed the work in a timely manner. I love that you send a text/email letting me know who is coming to do the repair work

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A Response from: Patrick Behrens

Thanks Michele for the great 5-star review. So glad that you found our arrival/reminder helpful. It is alway great to get feedback from our customers. We appreciate your business!

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan arrived promptly and replaced both torsion springs along with bearings, cable, rollers and drums. He was very cordial and professional. I would wholeheartedly recommend him.

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A Response from: Patrick Behrens

Thanks Edward for taking the time to leave Ryan a 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan Guenther did a great job. He was very helpful in resolving our issues. He was kind and reassuring to us. Thank you Ethan. Betty Adams

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A Response from: Patrick Behrens

Thanks Earl for taking the time to leave Ethan such a nice 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was Greta and fixed our garage door in no time. Even greased up our other door and walked me through how to care for it in the future

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A Response from: Patrick Behrens

Thanks Derek for taking the time to leave David a 5-star review. We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Picked Precision Door from TV commercial. Called set appointment. Ryan showed up on time gave me options &was very informative. Install of new opener & quality of work was excellent! Ryan even took my call on a couple questions with new tech that was involved. Great experience & now my wife is going to want same installation at my other home ...lol

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A Response from: Patrick Behrens

Thanks Randall for taking the time to leave Ryan such a nioce 5-star review. We are pround that our technicians go above and beyond for our customers. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door did an excellent job. They were on time and the technician was professional. Gary Brod

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A Response from: Patrick Behrens

Thanks Gary for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician Luke was knowledgeable, efficient and friendly. Fixed problems with both my doors quickly. And the price was very reasonable. Have used Precision in the past and will definitely use them again.

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A Response from: Patrick Behrens

Thanks Jennifer for taking the time to leave Luke such a nice 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your repair man was quick to see the problem. Had the required part and installed it on the door. Was quite good at explaining everything he did which I appreciated. All works fine now. Good service.

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A Response from: Patrick Behrens

Thanks Robert for taking the time to leave us a 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Repair

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision Door Service based on their reputation. Justin, the technician sent out arrived early in the time frame scheduled and did a fantastic job determining the problem then replacing the springs and making the adjustments. The springs have a ten year warranty. I'm very happy with their service.

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A Response from: Patrick Behrens

Thank you for the feedback! We are happy about your experience with Justin and Precision Door Service of NWA. We look forward to being you "go-to garage door service provider". We appreciate you business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had the seals around the door and the bottom rubber floor seal replaced. Drew did a good job. Very fast and it now seals properly. I have used Precision before and have been very happy with their work and the technicians. Their office is across the street from my building so it is convenient for both them and me.

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A Response from: Patrick Behrens

Thanks Pete for taking the time to leave Drew a 5-star review. We appreciate your continue support and business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a malfunction of our relatively new garage door. Luke from Precision came the same day we called and fixed the issues in about 15 minutes. He was very pleasant and professional, gave us easy home maintenance tips and explained the reasons for the malfunction. We are very pleased with the outcome.

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A Response from: Patrick Behrens

Thanks Joe & Louise for leaving such great 5-star for Luke. We are proud to know you were happy with our service. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage door opener and rollers installed, love the new look & technology of this system it has led lights that are nice and bright for my wife who leaves the house at 4:30am, our house was built 3 years ago, but the opener the builder used does not compare to our new belt drive system quiet and smooth as butter!

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A Response from: Patrick Behrens

Thank you for the great review, Henery! We appreciate you trusting Precision Door of NWA for your new garage door installation. We appreciate your business!

David Stubbs Service Provided:
Garage Door Opener Install

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were stuck in our house during a power outage when we discovered the spring on our garage door was broken. Even though it was a weekend, Luke with Precision Door Service came out and fixed our door, and made sure there was no other damage. He showed us parts of our 20 year old door that were close to also failing and replaced them at the same time, saving us from future issues and having to need more calls soon! We were extremely impressed with his professionalism and never felt pressured to do anything beyond what we called about, but we were extremely pleased to have him inspect the whole door and not just do a quick fix. We were initially attracted to Precision Door when we saw their listing online, and that they're veteran owned, and we were so impressed by the entire process, from communication and speed to quality of work.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to about your experience with Luke and Precision Door of NWA. We look forward to beiong your "go-to garage door service provider. We appreciate your business!

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing and fast! Of course, our garage door chain popped off this morning as I was leaving for work to proctor a test. Not the best timing. However, my daughter called, and they were able to come out a few hours later that same day! The technician was fast and very professional! He got our door's chain/belt back on and working properly. Plush, he checked the entire door to make sure no further damage had occurred. This is the second time they came through in a clutch, when our garage door's spring broke at our previous home. They replaced the very old, worn-out spring (and added an additional spring which should have been there originally), replaced the garage door opener, and rebuilt the door (which was truly needed)! Both times, Precision Door was great, fast, and honest. I would highly recommend.

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A Response from: Patrick Behrens

Thanks Maria for taking the time to leave such an awesome 5-star review. We love to hear that our technicians are going above and beyond to keep our customers 100% satisfied with our customers. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very professional, experienced, and knowledgeable. He explained everything well and also gave us advice how to maintain the garage door to extend its life. I would highly recommend Justin.

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A Response from: Patrick Behrens

Thanks Gerald for taking the time to leave Justin such an awesome 5-star. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service. Drew, our technician, was great. Explained everything and gave us options. We really appreciated that. Precision is the best!

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A Response from: Patrick Behrens

Thanks Marhys for taking the time to leave Drew such a nice 5-star review. We appreciate your business!

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Would recommend.

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A Response from: Patrick Behrens

Thanks Stanford for giving us a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the quick response. On my garage door today. The technician Ryan was very efficient and very quick. And very informative. Thanks again.

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A Response from: Patrick Behrens

Thank you Gary for taking the time to give Ryan such a nice 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was the third company we had come out to our property to deal with issues. After those other two experiences, I can say that Precision's customer service was outstanding. Matt diagnosed the issue promptly on his first visit. When the part came in, he brought Ethan to assist in making the repairs. They cleaned everything up when they left. I wish I had saved myself the grief and aggravation and called Precision first. Lesson learned.

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A Response from: Patrick Behrens

Thanks John and Pam for taking the time to leave Matt and Ethan such a nice 5-star review. We are proud that our technicians continue to go above and beyond for our customers. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was very helpful and knowledgeable. He helped us make the best decision for our garage!

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A Response from: Patrick Behrens

Thanks Ben for giving Ethan such a nice 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618