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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 127 reviews, averaging 4.97 Stars:
Review:

Excellent Customer service, All the way from the call i placed to get my garage serviced to Technian who fixed my garage door!!! Would reccommend.
Stella Ziebell
A Response from: Patrick Behrens

Thank you Mrs. Ziebell for such kind words. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Review:

John was very friendly , new all about the products . Would recommend Percision to others.
Kathy Trammell
A Response from: Patrick Behrens

Thank you Kathy for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary
Mary Blake
A Response from: Patrick Behrens

Wow! We are truly humbled by this review Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Review:

Great service and super professional! Called them at 7:45am after the main spring popped on my garage door during the night. Answered quickly and had a technician out that same morning. Provided several pricing options (mild, hot and spicy) and then completed by noon. Ron was great!
Gino Capito
A Response from: Patrick Behrens

Thank you for the awesome feedback Mr. Capito. We are happy to have been part of your project. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am so pleased with the wonderful young man who repaired my garage door this morning. I will ask for him again if I need your services again. You are lucky to have him on your team. HE did a great job and was very nice. Thank you for sending him.
Debi Hashimoto
A Response from: Patrick Behrens

Thank you Debi for the kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

An accident in my garage knocked my door off track and damaged some parts.I called Precision bc it had good reviews online. Kevin called me back and came the same afternoon. He worked until the job was finished at 9 PM. He also did a good job of explaining what parts were needed and why. It works smoothly and quietly now.
Mary Pablo
A Response from: Patrick Behrens

Thank you Mary for the great review. We will always stay until the job is done right, even if it's late into the evening. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..
Karen Kerr
A Response from: Patrick Behrens

Thank you Karen for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "Best Practice" within our industry and why we even cover it on our website, under the topic of (Spring Repair). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your website is very informative and I was in need of a new opener. I was able to select the best opener for my garage based on the information on your website. I called your office and an installer was at my house a few hours later. The installer was very knowledgeable and confirmed my opener selection and advised that I repair the springs and door rollers/cables, etc. The installer completed the entire installation within a few hours and everything worked as expected. The new opener (belt-drive) is very quiet and the garage door opens/closes perfectly. I will certainly recommend Precision to my neighbors and friends.
John Salina
A Response from: Patrick Behrens

Thank you John for the great review! We are glad to know you were pleased with the products and service provided. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thanks your services are very appreciated and we’ll get back with y’all soon on the garage door motor around February or March thanks scott & Ruby hierarchical Have a safe New Year’s Eve.
Scott and Ruby Gierach
Service Provided:
Garage Door Opener Install
Review:

Called yesterday about my garage door spring breaking. John and Kevin came out first thing this morning and got it fixed quickly and did a great job. John was a super nice and friendly guy and we had a few good laughs too!
Misty Smith
A Response from: Patrick Behrens

Great to know Misty, so glad we could help. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.
Jim
A Response from: Patrick Behrens

Thank you Jim for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Learned of company at a home show and was impressed with quality control and employee training. Followed up with a check on company online. When I called for routine maintenance service, appointment available within 24 hours and good flexibility in time options. Technician Dayton was courteous, friendly, and clearly knowledgeable. Some repairs were recommended but I was given 3 options and there was no hard sell- just clear explanations of parts of system and why work might be needed. Work finished promptly. I was shownhow to perform routine maintenance myself. Very impressed with Precision! Highly recommend!
Barbara S
A Response from: Patrick Behrens

Thank you Barbara for the kind words. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Review:

Very professional ,polite,and work conscious .
Trisha Giboney
A Response from: Patrick Behrens

Thank you Trisha for the great review. We are pleased to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

John and Ron did a great job. They were very fast and friendly while maintaining a professional attitude. They were there to fix my door within two hours while the other guy guaranteed me a call back with in 24 to 48 hours.
Jay Hiebert
Service Provided:
Garage Door Repair
Review:

Dayton did a really good job. He give me a good estimate on what the cost was going to be. He was also very friendly and knew what he was doing. Thank you very much.
DAVID W CLARK
A Response from: Patrick Behrens

Thank you Mr. Clark for choosing us at Precision Door. We are ecstatic to hear you were happy with the level of service and your technician. Please don't hesitate to call if you should need us in the future. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Review:

Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.
Tahni Rogers
A Response from: Patrick Behrens

Thank you Tahni for the great review. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

5 stars. Technicians were very friendly and helpful. I would recommend them and your company to anyone. Thanks for your prompt service.
Helen Heathman
Service Provided:
Garage Door Repair
Review:

We were very impressed with Jacob and his co-worker service by replacing our garage door opener. They explained what they were going to do and gave us different options. We were very impressed with their professionalism and how they cleaned up after they were done!
Doug Olson
A Response from: Patrick Behrens

Thank you Mr. Olsen for taking the time to leave us this great review. We are glad to know you were pleased with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great communication - called prior to coming, was able to come sooner than expected, problem diagnosed in less than 10 minutes, and even lubed the doors....incredible customer service. Will definitely use them again!
Ashley Reeves
A Response from: Patrick Behrens

Thank you Ashley for the kind words. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Our garage door was hit and bent by our car. We called Precision and they sent Dayton to repair it the same day. Dayton offered us 3 options and the cost of each ahead of time, 2 to repair and 1 to replace. He did an excellent job, replaced the 16 foot brace and had the garage door working in about an hour. I definitely recommend Precision Garage Door in Rogers and the technician, Dayton T.
Patty Campbell
A Response from: Patrick Behrens

Thank you Patty for the great review. We at Precision pride ourselves on our customer's satisfaction and are glad to hear we hit the mark with your experience. Thanks again for choosing Precision. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Review:

Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.
Shirley Thrash
A Response from: Patrick Behrens

Thank you Shirley for the kind words. We are so glad to hear you were pleased with the service! We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Jacob and Kevin came to give us an estimate on cost of what we were needing. They were very helpful in explaining our options and were super easy to talk to! They were knowledgeable and friendly! NICE guys!
Pam Westbrook
Service Provided:
Install Garage Doors
Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.
Gary Boothman
A Response from: Patrick Behrens

Thank you Mr. Boothman for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Review:

John was extremely friendly and efficient. I would highly recommend him to others
Nan Thompson
A Response from: Patrick Behrens

Thank you Nan for the great review. We will certainly pass along to John just how happy you were with your service. We appreciate your business and thanks again from all of us at PDS of NWA!

Service Provided:
Garage Door Repair
Review:

Thank you for prompt service, capable techs, and excellent service,
Harrison Pike
Service Provided:
Garage Door Repair
Product:
Cables
Review:

They were excellent to deal with. Very knowledgeable, polite, and prompt. Definitely would use again, and recommend highly.
Lonnie Cripps
Service Provided:
Garage Door Repair
Review:

Very pleased with technician and service
Sue Secker
Service Provided:
Garage Door Repair
Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.
Jay Geeding
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!
Shara Guest
Service Provided:
Garage Door Repair
Review:

the service men did a good job
J.R. Harper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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