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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1339 reviews, averaging 4.88 Stars:
Bella Vista, AR
Thank you Charles for the 5-staar review. We are proud that Seth was able to give you the correct advise you needed about your door. We appreciate your business!
Cave Springs, AR
Contacted Precision Door because one of our garage doors would not open using either our vehicle remote or our wall mounted touch pad. David came out during the time frame promised and quickly identified the problem. He took care of the problem by replacing the door motor and rail and got it back to working in short order. We are very pleased and would not hesitate to call Precision Door again for any future garage door issues.
- Cliff Sartor
Thank you Cliff for the awesome 5-star review! We are proud that David was able to your garage door up and running properly. We appreciate your business!
Wesley, AR
Lucas arrived within the appointment time window. He replaced my broken garage door opener in short order and was knowledgeable and professional. Additionally, he hauled away my old opener along with all the packing for the new one. Totally satisfied with the service.
- Josef Woodall
Thanks, Josef for the great 5-star review. It is always nice to hear that our technicians are being professional and going the extra mile. We appreciate your business!
Fort Smith, AR
Love their service and ease of making appointments
- Lee Vick
Thank you Lee for taking the time to leave a 5-star. We appreciate your business!
Springdale, AR
Luke was awesome! He was knowledgable, helpful, and friendly. he could not fix my original (from 1996), but quickly installed a new one. He was beyond great to deal with. He's a keeper Precision!
- Amber Herring
Thank you Amber for the great 5-star review. We like to hear that our technicians are helpful and knowledgeable. We appreciate your business!.
Service Provided:
Product:
Technician: Luke Zieman
Springdale, AR
I purchased the doors three years ago and I haven't had any problems. I ‘m so pleased with the Doors and they are a great looking and super quite. I was messing with the key pad and couldn't reprogram it. So I called and Chris came over and showed me how to do that. He was on time and very fast to fix the key pad. Great guys and great service and great product. Thank you. Dan
- Dan Wages
Thanks Dan for the great 5-star review. We will pass this on to Chris. We appreciate your business!
Rogers, AR
Twice the price as the other company I quoted. Don’t waste your hard earned money on these guys
- Sam Worman
We genuinely appreciate that you gave Precision a chance to service your garage door. We understand that the cost of replacement parts can be daunting. Our technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on their door. David attempted to explain the differences between our springs and competitors' springs. Our technicians strive to educate our customers on how each component works and how to maximize the life of each part. We sincerely regret that you were disappointed with the cost of repairing your door. We do not claim to be the least expensive service provider in the market, but we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty service and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us. And, of course, Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost.
It’s a fair review. I got new springs installed for $380 your quote was $750
Paris, AR
From first contact, they were very responsive. Appointment made for the following day. They called to schedule an earlier appointment which was fine. Matt came out and talked with my husband, very polite young man. The quote was a bit pricey so we are still unsure of our next move.
- Sandra O'Brien
Thanks Sandra for the great 5-star review. We are proud that Matt was polite and was able to get you a quote. Please keep in mind that our warranties are much better than most garage door companies in NWA. We appreciate your business!
Greenwood, AR
Service was great! Called one day and they came out the next day. Got it in working order until the new door comes in. The technician, Matt, was very easy to talk to, was competent, and explained everything in way that was easy to understand. Thank you, Matt!!
- Hal Stewart
Thanks Hal for the awesome 5-starr review. We are very proud to know that Matt was able to get your garage door repaired enough for it to be safe for your use. until your new door comes in. We appreciate your business!
Farmington, AR
David and Ryan installed a new garage door system for me since my old unit wasn’t working properly and was at least 20 years old. They explained every step to me - including the price - during installation. Afterwards, they showed me how my new unit works as well as warranty and service in a way even I could understand! Both were friendly and professional technicians…..wish everyone was as good as this team! Thank you Precision !
- Jane McDaniel
Thank you Jane for such an awesome 5-star review. We are proud that both David & Ryan got your operator replaced to get you back up and running safely. It is always nice to hear such nice compliments about our technicians. We appreciate your business!
Rogers, AR
Great experience with Precision and Justin. Quick and easy to schedule online. Justin was professional, knowledgeable and kind. Repaired our garage door in a very timely manner. Highly recommend!
- Dave and Joyce Pollard
Thank you Dave and Joyce for the5-star review. It is always nice to hear that out technicians are being professional. We appreciate your business!
Springdale, AR
Seth did a fantastic job! He clearly knows what he's doing and I'm happy to let an expert do anything with stuff under an incredible amount of tension like a garage door. Price was reasonable and was able to get service same-day. Good experience!
- Greg Wills
Thank you Greg for the 5-star review. We are so proud that Seth was able to get your garage door working properly. We appreciate your business!
Fayetteville, AR
I’ve been a customer for several years now with 2 Homes Most important thing I can say is when they come to Your Home you can be sure They will get the job done and it will be done right the first time Thank You Precision Door Company
- Jean Barbee
Thank you Jean for the great 5-star review. We like to hear from our long time customers. We appreciate your business!
Bentonville, AR
In the night, my garage door was stuck with half way opened and in a terrible position due to multiple issues. Thanks for the 24x7 support. Luke did a awesome job to get them all fixed. Highly recommend Precision Door Services.
- Elango
Thank you Elango for the awesome 5-star review. We are glad that Luke was able to get your garage door up and running properly. We appreciate your business!
Fayetteville, AR
I bought a new garage door and opener four years ago. Last winter when we had a power outage I cancelled an appointment because I didn’t think I could get my car out of the doorless, detached garage. Another power outage this weekend reminded me to ask whether I needed to install a backup system. The technician came out two days later to check the system. He said I do have a backup, told me how it works, and how I can tell if battery is running low. He was very helpful and didn’t charge me to explain the backup feature. I have been pleased with how well the garage door works and am especially pleased with Prevision’s excellent customer service. I highly recommend them,
- Vicki
Thanks Vicki for the great 5-star review. We are so glad that our technician was able to explain the correct function of your battery backup. We appreciate your business!
Alma, AR
Matt Taylor notified us of his arrival time and arrived on time. He was very professional and repaired our garage door in a timely manner.
- Sandra Copeland
Thank you Sandra the great 5-star review. We appreciate your business!
Mulberry, AR
Professional, courteous and on time.
- Diana Millsap
Thank you Diana for leaving us a 5-star review. We appreciate your business!
Rogers, AR
Our technician, whom has provided services to for over 5 years, is the reason we rely on Precision! Justin Peterson goes above and beyond to answer all our questions and make sure we are happy when the job is done.
- Mike & Sandra Moser
Thanks Mike and Sandra for very nice 5-star review. We are proud that Justin provided you with such good service. We appreciate your business!
Ozark, AR
Highly recommend. Was easy and fast to get apt.and they came out next day and installed new door opener.
- Susan Kinsworthy
Thank you Susan for the 5-star review. We appreciate your business and for taking the time to leave your review!
Fort Smith, AR
Precision had someone to our horse wothin an hour of my call. They assessed the situation and gave us a clear explanation of what was wrong and what it would take to remedy the situation. The young man that came out was very professional, polite and efficient.
- Wanda Benson
Thank you Wanda for leaving us a 5-star review. It is music to my ears to such nice compliments about our technicians. We appreciate your business!
Bella Vista, AR
Luke called and asked if he could come an hour early as he was running ahead of schedule. He showed up promptly and I explained the situation. Within a minute, he had the problem resolved. He asked how everything was going as he knew we had a newer garage door and opener and wanted to make sure everything was good. He made it a courtesy call as he was here for 3 minutes and left a business card for future reference. His professionalism is why I give you many references
- Scott Dilley
Thank you Scott for the great 5-star review. It is always nice to hear that our technicians are prompt and professional! We appreciate your business!
Lowell, AR
Not only did they respond quickly to my issue when called but they set an appointment with in a hour. They showed up early, Matter of fact they finished almost the same time as the original arrival time. Luke was quick and thorough. Door looks, sounds and works better than when it was brand new. So glad I found this company.
- Terry Boyett
Thank you Terry for the awesome 5-star review. We love to hear such great compliments about our technicians. We appreciate your business!
Fayetteville, AR
Very informative. Got the job done and told me how to maintain door in future. Very nice young man
- Marsha Daniel
Thanks Marsha for taking the time to leave us a 5-star review. We appreciate your business!
Lavaca, AR
Matt was AWESOME! Was on time, professional, knowledgeable and efficient! I couldn’t have asked for a better experience! Thank you Matt!
- Jeff & Marie Fosnaugh
Thanks Jeff and Marie for the great 5-star review. We love to hear the words professional, knowledgeable, and efficient! I am glad that Matt was able to take care of your garage door needs. We appreciate your business!
Rogers, AR
We've been customers for a long time.Always satisfied,especially this time. Response was immediate same day, repair was more than expected but completed same day , impressive as it was a complete replacing of door opener which was OLD. Repairman was friendly, efficient ,explained everything clearly.
- Gary Holmes
Thank you for the very nice review Gary. We are pound that you have remained a loyal customer. I really like to hear that are technicians are staying friendly and efficient. We appreciate your repeated business!
Centerton, AR
Justin was very good at texting and letting me know what the plan was for the service. He was quick and efficient. He let me know that a sealant on the bottom of the door would be advisable to make a better seal for weather. Not sure why he didn’t do that after applying the seal to the bottom of the door, but perhaps that wasn’t part of the service.
- Craig Ford
Thanks Craig for taking the time to leave us a 5-star review. We are glad that Justin was able to get your bottom seal installed. I will check with Justin .regarding sealant for bottom seal as I am not aware of this. We appreciate your business!
Bella Vista, AR
My garage door is a 2006 model with all original parts. The spring, cable, rollers, and bar all needed to be replaced. When faced with a broken door with your vehicle trapped inside, it was comforting to get on your website and schedule an appointment within 24 hours. Luke (technician) called 15 minutes before arrival to tell me he was on the way. He arrived timely and cheerful, provided details I needed to make an informed decision, and quickly completed the job. I now have a lifetime limited warranty on the door.
- Bobbi Siek
Thanks Bobbi for the great 5 star review. We are so proud that Luke was able to provide you with our superior service and knowledge of the garage door industry. We look forward to serving your garage door needs in the future. We appreciate your business!!
Winslow, AR
I was considering installing my own garage door openers or having two installed. I called and asked aproximately how much a single unit would cost. When the technician arrived the in-person quote was more than 2x the original phone provided amount for what a single unit would cost. I politely declined, and grudgingly paid the Service Fee. Had there been transparency up front it would've saved everyone time and me the service fee. This was a bad experience, and I will not re-engage with this organization.
- Bradley Shaughnessy
Hi Bradley, You received a quote from our "Call Center" (not our actual Rogers, AR office) they have a high rate of turnover so at times wrong prices are quoted. We appreciate you providing this information to us so that we can address the problem. While Precision Door is definitely not the cheapest on the block, but our warranties far surpass most garage door companies around. Again we do apologize for the misunderstanding and will definitely address the problem. Sincerely, PDS of NWA
Rogers, AR
I used Precision to rebuild my main garage door last summer. Yesterday, my spring broke trapping my car in the garage. I had to leave to go to multiple meetings so I called very early. Precision sent technician Luke out immediately. He repaired my spring quickly and allowed me to get to my busy day. Great service and highly recommend!!
- Jon Coker
Thanks Jon for the awesome 5-star review. We are very proud that Luke was able assist you with getting your garage door repaired as to assure your safety. We appreciate your business!
Lincoln, AR
Couldn’t be happier with the service and professionalism that we received from our technician, David Stubbs. He answered all of our questions, while rebuilding 2 doors, in less than 2 hours. Highly recommend Precision!!
- Tommy Batson
Thank you Tommy for the 5-star review. We are proud that David was able to your garage doors up and running properly. When we do these rebuilds it helps the garage door last even longer its a win vs win situation! We appreciate your business!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Seth (Technician) was prompt, courteous, and definitely knew his business. Gave us sound advice as to the age, capability, etc. of the garage door as well as adjusting it so it worked better.
- Charles Yatsko