Garage Door Repair Reviews in NWA & River Valley (Updated June 2026)

Ethan did a good job explained what happened as well as what might happen in future

- Charlene Moore

Service was above expectations. Drew did a great job.

- Will Tippins

Ethan was a great serviceman, he arrived on time was very courteous and helpful. He answered all my questions and fixed the problem promptly. I purchased my door in May of 2022 and have had good service. Thanks Precision.

- Patricia Martin

It was actually tough day for the technician. I noticed a broken spring when I couldn’t get the garage door up. I called Precision on their after/before hours line. I was told they had an opening at 10 to 12. Then I got a call back telling me they couldn’t get anyone out until the next day. I basically pleaded with them about my only car was stuck in the garage. I was told they would see what they could do and would call back. They said they would get a technician out from 4 to 6. The technician got here and had it fix in less than 30 minutes. I found out that they had someone on vacation and another called in sick. I was customer number 9 out of 10 that day.

- Russell Robinson

Had a problem with the garage door it’s old and worn out. Mark was excellent in helping pick out the new door and get it ordered. Highly recommend this company. Thank you

- Paula Booth

My garage door failed on a Sunday, so I needed it repaired as quickly as possible. I called Precision Garage Door Service on Sunday afternoon, and they had a technician scheduled to come out the very next day. Luke, the technician, called ahead to let me know he was expected to arrive between 2:00 and 4:00 PM. He actually finished another job early and called to ask if it would be okay to come sooner, which I really appreciated. When Luke arrived, he came in a well-equipped service truck stocked with tools and replacement parts. It was obvious he was prepared for just about anything. He quickly diagnosed and repaired my garage door, and he even took the time to inspect and test my second garage door to make sure everything was working properly. What impressed me most was his honesty. Rather than replacing parts unnecessarily and increasing the cost, Luke was able to repair some damaged components and save me money. The final price was extremely reasonable, and there were no surprises. Luke was professional, knowledgeable, polite, and genuinely pleasant to talk with throughout the entire process. It's refreshing to find a company that values honesty, customer service, and quality workmanship. I highly recommend Precision Garage Door Service to anyone needing garage door repairs or service. They responded quickly, did excellent work, charged a fair price, and provided outstanding customer service from start to finish.

- Brian Lockwood

The gentleman that installed our two new garage door openers couldn't have been nicer. Very knowledgeable, very informative, and did a great job on all aspects of the job. We really look forward to using our 2 new openers.

- Betty Henry

Zack was the technician that came to my home today. Awesome gentleman very knowledgeable and helpful. I would like to thank Zack for his professionalism and dedication. His work was outstanding.

- Mike Gusdorf

We had an issue with the garage door in one of our rentals. The Precision team was quick to come out and rewire the sensors that had a fault in them causing the door to not shut properly. Precision is our go to for all things Garage Doors as their team is excellent to work with, reliable and trustworthy.

- Ambrosia Lindsey

I had a weekend emergency as my garage door springs broke and I was stuck. I was afraid to try to left my door without power. So I called and a nice lady helped get me an appointment the next day, a Sunday!!! Luke arrived ahead of schedule and he did a great job buying me more time because I ordered a new door installation as my door was cracked on outside and nearing 20+ years old! Awaiting now the date for a new door and the price was right!!!! Thanks to Precision Door and I will highly recommend your company.

- Nancy Gross

Super quick, super friendly, and great workmanship with honest answers and opinions. Very reasonable price. Highly recommend.

- Roark Group inc

Drew Bates was great, professional, and caring. Also the lovely lady at the office deserves thanks as she graciously helped me down the steps. You have a great crew in the Rogers office.

- Cynthina Frihart

My garage door stopped working when I tried to program the outside keypad. It was very easy to book an appointment online. Luke called and told me that he would be right out. He explained that I had pushed the wrong buttons when I tried to program the keypad, but said it in a way that didn't make me feel like an idiot for doing it. Once he got the motor fixed; he performed some periodic maintenance on the door. I mentioned in passing conversation that I was a veteran and I received a veteran's discount. A great experience. Luke was top notch and Precision is an awesome company to deal with.

- Joseph Vancuren

Setting up my appointment online was the easy and simple. Ryan was professional and efficient. He did a fantastic job setting up my new garage motor. So happy I have a working garage door again!

- T Reyes

Matt Taylor was our technician that came out not only was he wonderful about calling on the way. And arrived at the beginning of the timeframe window And when he arrived, he was able to take care of the problem we had with our garage door opener super fast and just a wonderful all-around guy! I Absolutely recommend precision door for any repairs or anything you need for your garage door or garage door openers. We had used a previous company and were sadly disappointed. But precision garage door and Matt the technician again I can’t say enough great things about them. They are definitely your one and only Call for your garage door needs!!!!!

- Keith Joslin

Curtis and professional.

- Ron Van Es

Zack was excellent. Professional and personable. Would recommend and would use again!

- Tony Sanseverino

Great company - were able to get the doors in fast and install early!

- John Hernandez

Luke was very professional and nice. He explained everything clearly. Highly recommend Precision Door.

- Marty Yarbrough

Always a quick and reliable response!

- Dixie Spears

Technician was great. Fixed my issue with sensors very quickly. Have to tell you, have never had a company that provided a biography of the tech sent to me before. I thought this was very good and different altogether. Outstanding service with great follow up from start to finish.

- Brian Reilly

Great service. Very nice and professional. Our technician was very knowledgeable and he did a great job. We were also scheduled very quickly. I would definitely recommend Precision to anyone needing service.

- Larry Brown

Ethan Guenther was very professional. He walked me through what needed to be fixed with the garage door and also pointed out some pre-existing conditions that potentially caused the issue. He was very helpful.

- Stephen Edmondson

Very professional, on time, solved the issue in a timely manner and was great to work with.

- John And Karen Cole

Luke came and fixed our issue. He was polite and professional and took no time to get us taken care of.

- Charles Lee

The tech who came to my house was on time and explained the procedure he covers in his primary inspection. He did extra because he noticed I was a Veteran. All in all I felt my tech was exceptional and I rated a number 5.

- Dale York

Ethan was prompt, polite and professional. This was a motor and belt replacement. Ethan ensured everything was functioning as designed as well as providing the customer a full understanding of the new wall unit and keypad. Job well done!

- Thomas Lewis

great service. Ryan was Professional and good communicator

- John Kavulich

the technicians called as they were able to arrive earlier than plan, they evaluated my situation and wound up rebuilding the door my door is 24 years old. They showed me why each part need replaced, and the wear was obvious as well as potential for further break down. cost of repair as my door is a commercial one was cheaper to replace parts than get a new door. Also like the lifetime warranty on the parts they used. overall satisfied the technicians were pleasant and professional

- Kathy Thurman

Just finished a visit with Precision Garage Door Technician, Drew was my service technician who I had service my door last year, and as like last year he was Professional, Friendly and Polite. I had arranged with Mike at Roger’s store another good guy to have Drew take a look at my door to make sure all was in order before I replace and paint some of the decorative surface wood. Drew made a couple adjustments to door for perfection of panel gaps and door tension so now I can custom cut my decorative door wood pieces to perfection without concern. Thanks Drew and Mike for your great customer service and satisfaction. I highly recommend Precision Garage Door Service. Edgar Lapierre

- Edgar Lapierre