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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 470 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous & efficient.
Sabine Schmandt
A Response from: Patrick Behrens

Thank you for your rating.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.
Jim D.
A Response from: Patrick Behrens

Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, efficient service.
Donna Groninger
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.
Jerry Davis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was very knowledgeable and super friendly. He educated on why the repairs made needed to be completed to avoid cost in the future.
Billy Patterson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.
Pat Mcgee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just needed to buy some paint for a touch up on my garage door. The lady there was very helpful in getting it ordered and called me when it was here. It should be noted that I had checked everywhere and they were the only ones who could get the color I needed. I am forever thankful and would buy my next garage door from them when needed.
Laura McCleland
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.
Mike Odette
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!
Rebecca
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.
Rick & Carrie Bell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman that were there were very informative. Thank you
Peggy & Ken Gilliland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected your company because of all the great reviews that I read. The tech, Mr. Trenton, arrived on time, and his work was completed very professionally. He is an extremely hard working individual, fast, efficient, and knows what he is doing. I could not have had a more courteous, respectful, knowledgeable, and professional technician. Absolutely fantastic job. He was on time and on target all the way. Thank you Precision Door for having such great employees
Kevin Escalante
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!
Tom Ginn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very professional and knowledgeable. We had major issues with our whole system and within an hour Steve had our door fixed and almost the entire spring/ track system replaced. The quality of the materials is unmatched, as well as the service that was provided. 10/10
Robert Turner
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give. a 5. Services were quick and on time.
Mary P Bachalo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Need to upgrade garage doors from a two door set-up to a single door.
William Teague
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.
Kenneth Smith
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.
Mike Foti
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were very nice and do excellent service, every time I've called they were always on time, I would definitely recommend them!
Kathy Grimes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful rep
Donna Brunton
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trenton is an excellent employee for Precision Door Service. He was very efficient and knowledgeable. Has a great work ethic. Would definitely recommend Precision Door and Trenton.
Jim Beavers
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trenton was very professinal. I needed a new opener. he told me I could program my cell phone to open and close the garage door. Told me if I was having problems program it to the my cell to text him. He said after he finish his last job he would be over. Trenton thank you for your help.
Debbie Patton
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A+ work from Andrew. I wouldn't expect anything less from any of these guys.
Brannon Robinson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am retired and I'm fixed income I would like to see you having a plan that you can come out and service what you sell instead of a flat fee every year the service was good but I'm looking forward to y'all having a service plan to keep your doors updated
Fae Dyer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service also advised about the other door is in need of repair and repaired the other door also. Thanks for taking care of us.
Underwriters Laboratories
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.
Patricia Cibirka
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service
Ann Dillard
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, same day inspection and repair. Replaced everything but the door panals.
Clinton Allison
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!
Toni Galbreath
Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and great service. Jayden was very knowledgeable and professional. Thanks for coming over on a Sunday to get us working again
Dana and Karen Wikholm
Service Provided:
Garage Door Repair
Product:
Springs
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