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Garage Door Repair Reviews in NWA & River Valley (Updated July 2026)
Precision Garage Door of NWA & River Valleyhas received 1638 reviews, averaging 4.88 Stars:
Siloam Springs, AR
Roland, AR
Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!
- Vickie Kinnick
Springdale, AR
Great service, professional and informative. My door was more worn out than I thought so it cost me more than I wanted to spend but it was fair. I certainly could not fix it. Also, I made several inquiries to get help and Precision was the first and only company to actually answer the phone and have a conversation with me.
- Bill Stinson
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Bella Vista, AR
QUICK SERVICE! INSTALLED THE NEW MOTOR IN AROUND 1 HOUR
- Dave Anderson
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Senior Technician: David Stubbs
Joplin, MO
Very satisfied with the product and service. Was given several options on repairing my issue. Came quickly would highly recommend.
- Jane Ellis
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Technician: Ryan McKinley
Fort Smith, AR
They have a good rep I the area. Trusted. And great service.
- Charles Wright
Rogers, AR
Our 20+ year old, double-car garage door “broke”. Precision Door Service technicians, David and Ryan, diagnosed and replaced the broken spring. They explained condition of the other moving parts. Really no pressure, just information. A few other parts needed replacing and all new parts have Lifetime Warranty. The garage door now lifts and closes smoothly and quietly.
- Patty Campbell
Bentonville, AR
Luke was a marvel repair man and did a great job! One of the best! Charles Rakes
- Charles Rakes
Vian, AR
Matt was my technician, he was very professional and obviously knew his job well. He did an excellent job installing a new automatic garage door opener and replacing the rollers. The only concerns I have are that I believe you are taking advantage of your customers by charging $32.50 per 7” sealed bearing roller when I know that they can be purchased on Amazon for approximately $35.00 or less for a package of 10. Also you charged $1,391.03 for the Liftmaster 98022 garage door opener when the exact model can be purchased on Amazon for $650.00. Please be more thoughtful to your customers in the future by providing a fair estimate for materials used. With inflation as it is, it is getting more difficult for customers to afford service and repairs when prices are unfairly inflated.
- Buz Holloway
Rogers, AR
Technician solved my problem. Ryan was helpful and explained costs and everything else.
- Roger Busse
Prairie Grove, AR
Ethan was very courteous and knowledgeable. He did a thorough inspection of my garage door system, pointed out things that indicate replacement of some parts may be needed and fine tuned my system. Outstanding job!
- Paul Moffett
Centerton, AR
Ethan was extremely professional and quick! He explained everything in perfect detail beforehand. Appreciate the quick appointment time!
- Lauren Stinson
Van Buren, AR
The service person was very efficient. He not only replaced my back-up battery but lubed the whole door.
- Julia Mcmath
Springdale, AR
Very professional employees who worked with us to fix our broken garage door. Assessed the situation, gave me a detailed estimate and upon my approval completed the job quickly and efficiently. Will be willing to use them again as needed.
- John Brady
Bella Vista, AR
I used Precision about 3 years ago and was very impressed with the service then. This time was even better. Fast response, friendly technician, and a quality product. Ethan did a terrific job and made sure I was pleased with the service. Great company to deal with. First class all the way. Thank you. Art Lawless Bella Vista
- Arthur Lawless
Mountainburg, AR
Outstanding in all regards. Having broken cables, the door was a miserable mess but is like brand new now. The cables along with new rollers,springs and opener were replaced. Thank you very much.
- Angie Cartwright
Fayetteville, AR
We used Precision Garage Door to install new motors and again later to replace a broken spring. They have the absolute best service and friendliest people! Luke was the technician that did our most recent repairs - he got here quickly, explained everything thoroughly, and even offered to come back at any time if we had any problems at all. Thanks so much to Luke and Precision Door for making everything so easy!
- Kirsty Turpin
Fayetteville, AR
Arrived early, reasonable rates for the services, fixed the issue quickly, and also pointed out what we had quietly suspected would indeed be future problems.
- Joshua Imboden
Springdale, AR
I had decided to have my two garage doors looked at due to some irritating noises they were making the past six months. No surprise, your techs determined both had wear and tear from use over the years. The drive tracks and gears and wheels were greatly worn. Luckily your team was able to size the multiple repairs, and we agreed to a price. Repairs were completed that day with my doors upgraded to include a Wi-Fi interface, LED internal lights, cameras and room sensors. The overall cost was admittedly a surprise, but the final product and related functionality were worth it. My thanks to your crew and their professional workmanship.
- Fred Stanchi
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Technician: Drew Bates
Fayetteville, AR
Luke did a great job, very professional, knowledgeable too. Thanks, Garry
- Jennifer Drake
Rogers, AR
The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.
- Alex and Gina Stratigakis
Cave Springs, AR
Ethan was awesome! He came the next day and fixed everything and had us updated and operational in an hour!
- John Kish
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Technician: Ethan Guenther
Neosho, MO
Thank you for the quick response and repair. Ryan was very knowledgeable and friendly, he explained to me why my door was malfunctioning. He replaced the keypad and all is well once again thank you again, Ryan!!
- Marcy Dunn
Bella Vista, AR
Tech very friendly. Finished repairing my garage door in very timely manner.
- Jane Mollicone
Fort Smith, AR
Zach was very friendly and knowledgeable. I. Used to install garage doors. He went over and above to service, every part on the door and not just a broken part. He took to explain the invoice in great detail.
- Bobby Nolen
Rogers, AR
Positive: love making appointments on line, good office communication, service tech arrived early. Negatives: all showing on line appointments are not necessarily available, tech has very pushy sales tactics, probably paid on commission
- Suzanna Reed
Fort Smith, AR
HAD CALLED SEVERAL GARAGE DOOR COMPANY, they responded the quickest, sent service tech out next day , it doesn't get better then that. Friendly
- Mike Hanna
Bella Vista, AR
I found your company online. Both of the guys were courteous and professional, got the job done in a short time. Thanks.
- Anonymous
Lowell, AR
Very honest. Got the work done in an hour.
- Kathy Wagner
Rogers, AR
Told me that i needed a new garage door. Had a quote handy and ready to go for me. Would not replace the springs because of "Structural issues". Called another company and they replaced the springs and cables for me.
- Called someone else
License
AR License #0365280618
this is an A+ company that treats you right from the start by sending you all the information you need about the technician and letting you get to know them before they show up at your house. Once there they give you a fair quote and do great work we are very pleased with our new garage door opener!
- Brandon Craig