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Garage Door Repair Reviews in NWA & River Valley (Updated July 2026)
Precision Garage Door of NWA & River Valleyhas received 1656 reviews, averaging 4.88 Stars:
Fort Smith, AR
Bentonville, AR
Ryan did a great job. He was courteous and informative on everything he did to fix our door. Very pleased
- Thomas LaFera
Rogers, AR
Ethan was professional, informative, and thorough. Will call him for all our garage door needs in the future.
- Jordan Rogers
Rogers, AR
Excellent service. Prompt. Arrived when they said they would, made the repair at a very reasonable price. Highly recommend.
- Joann St Germaine
Centerton, AR
Excellent service! I called Precision after 8pm one evening to request service—so happy they have 24-hour phone assistance. The tech,Drew Bates showed up the next afternoon, quickly assessed the problem with my door, and clearly explained the cause of the issue and what he would do to fix it. Within about half hour the repair was complete. I really appreciated Drew’s professionalism, expertise, and careful attention to detail. I highly recommend this business.
- Roanne Elliott
Fort Smith, AR
Precision Door Service to the rescue, AGAIN! Over the years they've replaced springs, a garage door opener, and adjusted the sensors. Of course, it's always an "emergency" and they are very responsive. The phone agents are patient, and the techs are very professional and friendly. Today, the technician had my sensors adjusted correctly before I answered the door!! Good service is so hard to find these days, and you'll get it from Precision Door Service.
- Nancy Raney
Bella Vista, AR
Ethan was very professional and a pleasure to work with him. Could not have had a better experience. He was very informative about the mechanics of garage doors and openers. He also gave me estimate for the installation of two new doors. I will be doing business with Precision in the future. Thanks again!!
- Fain Butler
Fort Smith, AR
Excellent experience with Precision Door when I had two garage door openers replaced. The technician showed up at the agreed upon time. He explained everything he was going to do and went to work. When he was finished with the installations, he thoroughly explained their features and operations, assisting with getting both controllers connected to my wi-fi network and with the MyFi app. The area was entirely cleaned, no trace of trash or debris. I could not be more satisfied with this company and I am pleased I chose Precision Door.
- David C.
Fayetteville, AR
David arrived on time and was very professional offering advice to solve my immediate problem as well as future potential issues. I received estimates for which solution I would like to go with today. I did go with the solution to avoid possible problems. David explained his work after completed and demonstrated how my new components worked correctly. He addressed all my concerns and went through safety features and my warranty. I will recommend Precision, as Precision was recommended to me. Thank you
- Janie D
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Senior Technician: David Stubbs
Greenwood, AR
Zack was knowledgeable, friendly, and very efficient. Highly recommend this company for garage door needs.
- Bradley Justice
Van Buren, AR
Zack was great. Fast, friendly and very knowledgeable. He didn’t try to upsell me on anything that I didn’t need but took the time to show me exactly why the parts that were failing needed to be replaced. The garage door opens and closes now more smoothly and quieter than it has in years.
- Mark Fergeson
Bella Vista, AR
I called Precision because another company that I called never called me back. I was tired of waiting to get the door fixed. It is hard to lift up and down manually.
- Yvonne Armstrong
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Technician: Ryan McKinley
Bentonville, AR
Ethan did an amazing job. Clear communication of the work & estimate before he started. He was very professional and treated me like a customer not just a service call. Great employee and great quick service. I will use this company for all my needs from here on out. Well done!
- Wes Hart
Lowell, AR
Without a doubt 5 stars or more for these folks. Ethan Guenther our technician was quick, efficient and explained everything. He told us what to watch for since ours is a very old opener and explained options for replacement if/when necessary. We strongly recommend him and this precision Door business.
- Eugene Hunley
Farmington, AR
problem was adressed & fixed in a professional manner
- Mary Green
Bella Vista, AR
Although I was not present for this service call my wife indicated that she was very pleased with Drew, the technician, and his review and explanation of our concern. He was prompt, thorough, courteous, informative and respectful.
- Patrick Pio
Van Buren, AR
Precision is always very comprehensive when they come to evaluate a garage door issue. Very knowledgeable and always have the needed parts on their truck. Each time we've contacted them they have gotten us taken care of and operating again quickly. Thanks Drew for taking care of all our garage door issues
- Brent Kerr
Bentonville, AR
I chose Precision because I was offered a coupon which provided a discount for the initial visit. Technicians were courteous and professional, and the Liftmaster belt driven door openers which replaced the chain driven openers are top tier; however, the markup on services (labor) and products was excessive.
- Marlys Scovill
Thank you for taking the time to share your feedback. We’re glad to hear that David and our technical team were courteous and professional, and that you're enjoying your new LiftMaster belt-driven openers! We appreciate your feedback regarding our pricing. We strive to offer competitive pricing that reflects our commitment to high-quality products, trained professional technicians, and reliable warranty coverage. Customer satisfaction is extremely important to us as we use this feedback to continually improve. Thanks again for providing your feedback.
Siloam Springs, AR
this is an A+ company that treats you right from the start by sending you all the information you need about the technician and letting you get to know them before they show up at your house. Once there they give you a fair quote and do great work we are very pleased with our new garage door opener!
- Brandon Craig
Roland, AR
Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!
- Vickie Kinnick
Springdale, AR
Great service, professional and informative. My door was more worn out than I thought so it cost me more than I wanted to spend but it was fair. I certainly could not fix it. Also, I made several inquiries to get help and Precision was the first and only company to actually answer the phone and have a conversation with me.
- Bill Stinson
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Bella Vista, AR
QUICK SERVICE! INSTALLED THE NEW MOTOR IN AROUND 1 HOUR
- Dave Anderson
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Senior Technician: David Stubbs
Joplin, MO
Very satisfied with the product and service. Was given several options on repairing my issue. Came quickly would highly recommend.
- Jane Ellis
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Technician: Ryan McKinley
Fort Smith, AR
They have a good rep I the area. Trusted. And great service.
- Charles Wright
Rogers, AR
Our 20+ year old, double-car garage door “broke”. Precision Door Service technicians, David and Ryan, diagnosed and replaced the broken spring. They explained condition of the other moving parts. Really no pressure, just information. A few other parts needed replacing and all new parts have Lifetime Warranty. The garage door now lifts and closes smoothly and quietly.
- Patty Campbell
Bentonville, AR
Luke was a marvel repair man and did a great job! One of the best! Charles Rakes
- Charles Rakes
Vian, AR
Matt was my technician, he was very professional and obviously knew his job well. He did an excellent job installing a new automatic garage door opener and replacing the rollers. The only concerns I have are that I believe you are taking advantage of your customers by charging $32.50 per 7” sealed bearing roller when I know that they can be purchased on Amazon for approximately $35.00 or less for a package of 10. Also you charged $1,391.03 for the Liftmaster 98022 garage door opener when the exact model can be purchased on Amazon for $650.00. Please be more thoughtful to your customers in the future by providing a fair estimate for materials used. With inflation as it is, it is getting more difficult for customers to afford service and repairs when prices are unfairly inflated.
- Buz Holloway
Rogers, AR
Technician solved my problem. Ryan was helpful and explained costs and everything else.
- Roger Busse
Prairie Grove, AR
Ethan was very courteous and knowledgeable. He did a thorough inspection of my garage door system, pointed out things that indicate replacement of some parts may be needed and fine tuned my system. Outstanding job!
- Paul Moffett
Centerton, AR
Ethan was extremely professional and quick! He explained everything in perfect detail beforehand. Appreciate the quick appointment time!
- Lauren Stinson
License
AR License #0365280618
I work for Trager Construction LLC, and we build custom homes in the River Valley. I called needing a double garage door and Tina was very helpful and pleasant to deal with. They ordered exactly what I needed. I will come back and review after install. So far defiantly rate 10/10!
- Trager Construction LLC- Annette Turner