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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 299 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was awesome very professional and knowledgeable
Suzy Fehlig
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly, quick service. Came out at the beginning of time frame given. He was so patient and kind explaining everything and with my kids questions. I would highly recommend and use them again in future!
Mandy Hawkins
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First let me say that Aaron Hart, your service technician, was first class in every way. He was punctual, polite, informative and very professional and I would rate him 5 stars. In fact, I was very impressed with everyone I talked to with your company, and from that standpoint I have no criticisms at all. Your people were courteous, and you did a great job of keeping me informed. I do however have a problem with the fact that despite the fact that Aaron diagnosed a loose chain he was unable to make any adjustments to it due you your current company guidelines. While I don't question your right to decide what services your provide, I do find it disappointing that a service as basic as tightening a chain would not be available from your company, especially for the amount of the service charge and diagnoses charges made. I do believe that your unwillingness to provide such a basic service should have been disclosed prior to your visit.
James Mitchell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They performed the services exactly as requested and written in the contract. The quality of their doors are superior to others in the area. Precision worked with us on changing dates of installing in our new construction due to delays, and even returned the next day to set up the remote in our car. Very professional people and a product that is aesthetic!
Pattie & Mark Heitzman
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were looking online for a specific garage door for my husband's shop. It said you were a dealer. Called and your estimator came out and measured. He was great to work with. Your installers were also professional and great. We enjoyed them all! Thanks
Alvin Layne
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!
Julie Bohannon
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

you are close by so I called you. I am glad I did, thank you for the great service. I think Justin sent me the wrong e-mail, it was for door measure instead of receipt. I need that receipt to send to my insurance. Also My phone control is not working on it for some reason. It worked on the first unit but not on this one. Both of your techs were very professional and were working for you,m you should be proud of them.
George Lent
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve Colley was the tech who came to my home to inspect the damage to my garage door. He explained exactly what was wrong and was able to show me exactly why he recommended replacing some items that didn't actually need repair today, but would likely cause me issues in the near future. He didn't pressure me into any sales, he just gave options. He confidently explained why the other people he works with are the best in the area and why they stood out above the competition. Made me feel at ease with my decisions.
Geoff Jones
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super painless process. Very good customer service. Friendly and very informative. Highly recommend.
Thomas Cook
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service Aaron provided. He answered all my questions, and provided good advice. Aaron was at all times very professional in his dealings with me.
Thomas Main
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had bought and had installed new garage doors and openers everyone was so nice and on time loved the doors. Then 3 weeks later lightning struck the house and they had to come back and replace one of the openers and added surge protectors. They have been so great to work with.
Barbara Cole
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service Technician, Steve Colley took the time to explain the why and how when it came to repairs. True professional. Highly recommend his services. I have used 2 other garage door companies in the NWA area and Precision Door Service will be my business of choice. Thanks for an outstanding experience. Fair pricing and I got exactly what I needed.
Ron Brazell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite, excellent service, very prompt.
Beth Nail
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and timeline installation! We could not be happier with the work that Precision did to fix our garage door and install a new opener.
James Ingling
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve Colley was very professional is thoroughly explaining the repairs needed and the cost associated with each of the repairs. I would recommend him and your company to anyone needing garage door service.
Joe Lambert
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair man was on time, did a good job explaining the current condition on my garage door. He replaced two springs and all the rollers and lubricated all the joints. He was done quickly and cleaned up his work area. I would recommend your services to anyone who asks. Thank you.
Charles Riggs
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called in and within 2 hours I had a technician (Travis) arrive. Travis was very professional, quick, knowledgeable, polite, and explained the maintenance procedure in depth. I highly recommend Precision! Thank you again!
Jesse Dutton
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did a great job in repairing our door...just needed some adjustment. He was courteous and professional and explained everything to us. Great company!
Gene & Pam Van Vleck
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick fast worked with my situation and budget A+++ quick professional service and communication. Thanks again def recomend
Michael Larson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin came out and fixed a problem we were having with the sun interfering with the eye of our sensor, and not letting the door close. He's kind of a genius with his quick fix skills.
Tony Peachee
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service, follow up and service! Dayton was courteous, professional, friendly and did an outstanding job! We love our new door! Beautiful and quiet! Thanks!
Gene & Pam Van Vleck
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron provided great customer service and a top notch install! Would recommend!
Austin Spears
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 03/19/2020
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because they had a heavy duty part that I wanted installed for additional safety. I have called them for quick repairs and have had quick response by very capable, friendly employees.
Lynn Nancarrow
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great to work with you... from choosing a door to total installation. Outstanding service
David Ureckis
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis arrived promptly, was professional, and clearly & carefully explained the issues, options and cost to me. He was lovely to work with and even lent me a screwdriver so that I could fix something in my house. Above what was necessary! I would highly recommend Precision and use them again. Thanks!!
SABowen
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As a Fayettville resident, I would recommend the servicing, safety and quality. However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality. I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.
Nathan Battiste
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95. The technician quoted us a minimum of $510. We still have a broken door and we are out $49.95 for nothing. I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door. Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400. Thanks for the weekend service call but we will go another route.
Alicia Reese
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron Hart, was our service technician that came out to our home. He was very pleasant and professional most of all arrived on time even called when he was 30 min out. He replaced both springs test the door for proper operation. I would HIGHLY recommend AARON HART and Precision Garage door. Thanks for everything you done Aaron
Bryan Polk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door NWA was able to replace my existing garage door. They did a very good job. Wes and Donovan were the gentlemen who came and took down the old garage door and replaced it with a new door. They not only exchanged the door panels but they also replaced tracking, garage door opener, and they completely cleaned up the garage after themselves. It was very nice having the technicians to explain as I visited with them.
Darlene Post
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was at my house quickly and Aaron was awesome. Friendly and helpful!
Pam Jones
Service Provided:
Garage Door Repair
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