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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1353 reviews, averaging 4.88 Stars:
Prairie Grove, AR
I recommend this company to anyone who needs garage door work done. They were kind and compassionate at one of the worst times for my family. And they are a Veteran owned company so give them your business. You won't regret it.
- Reba Glidewell
Thanks Reba for taking the time to leave us a 5 star review. We are so glad that we were able to get your garage door repaired. We appreciate your business!
Paris, AR
The ladies that I talked to on the phone were very knowledgeable, efficient, and kind. Matt Taylor the service technician was AWESOME!!! He discovered the problems, and he explained everything that needed to be done to repair. Very kind and knowledgeable. He repaired the problem, and now it sounds like a new door.
- Betty Maddox
Thanks Betty for the great 5-star review. We are glad that Matt was able to get your garage door up and running properly. We appreciate your business!
Barling, AR
Matt was prompt & courteous. Glad now to have garage door that opens with no issues.
- Julia Olienyk
Thanks Julie for taking the time to leave us a 5-star review. We always love to hear positive feedback about our technicians. I will make sure to pass this on to Matt. We appreciate your business!
Bentonville, AR
Very helpful, explained everything clearly and didn't take forever. Helped solve immediate problem and helped plan for new equipment install.
- Joshua Gibson
Thanks Joshua for taking the time to leave us a 5-star review. We are glad that Drew was able to explain the process and get your parts ordered. We appreciate your business!
Springdale, AR
They came out quickly but did not fix the issue with my garage door. Instead, they did some expensive work that I am not sure why it was needed. I was led to believe that the work would take care of the issues that I called about; it did not.
- Susan Mixon
Well Susan we are sorry to hear that things did not go so well the first go around. But from what I have told by Ethan the problem was now solved to your satisfaction. From what I understand there was a lot of texting when you were communicating with Drew. Unfortunately when texting things can get missed. We appreciate your business! Thank you for all that you do in teaching our children.
A technician did come back out and explained what had been repaired and why and I was happy with this action. The additional explanation was great. Thank you!
Farmington, AR
Precision is awesome! Very fast and professional service. They will walk you through everything you need done, and discuss options in a very friendly, no pressure way. Their doors and equipment are high quality, built to last, and have a good warranty. Our technician, Drew, was super helpful and very easy to work with. I highly recommend Precision Doors!
- James Miller
Thanks James for such a great 5-star review. It is always a pleasure to know that Drew is such a good representative for our company. We appreciate your business!
Bella Vista, AR
Was able to schedule when convenient for me. Courteous, knowledgeable staff. Very pleased!
- Brian Mobley
Thanks Brian for the 5-star review. It is always nice to see such positive feedback from our customers. We appreciate your business!
Service Provided:
Product:
Senior Technician: Seth Ottino
Bentonville, AR
I purchased my doors from Precision. This time I needed maintenence. They showed up thesame day I called. Chris, the tech, Watson e. Explained what I needed and fixed the problem within minutes. Am so happy that I purchased my doors from Precision.
- Debbie Benson
Thanks Debbie for taking the time to leave us a 5-star review. It is always nice to hear such positive feedback from our customers. We appreciate your business!
Pea Ridge, AR
Justin was great! Called before came, arrived on time and very good at service. Would recommend Precison 100%.
- Tammie Burkett
Thank you for taking the time to give Justin a 5-star review. We like to hear that our technicians are arriving on time for their service appointments. We appreciate your business!
Fayetteville, AR
Extremely professional, explained what was being fixed and why. Was on time and called before coming to let us know. Would highly recommend this service and company.
- Marty Baker
Thank you Marty for taking the time to leave a 5-star review. We always like to hear that our technicians are being professional. We appreciate your business!
Rogers, AR
my building is across the street from Precision in Rogers. They have done work for me in the past and I was very satisfied with their tech. So when I had an door issue I went to them. Ethan was very helpful
- Pete Jasan
Thanks Pete for taking the time to leave us a 5-star review. We appreciate your business!
Bella Vista, AR
I am impressed with Precision. They are solved our problem, are very helpful, courteous and professional. They exceeded our expectations.
- Sebastiaan Klue
Thank you Sebastian for the 5-star review. We appreciate your business!
Carl Junction, MO
The whole story... Last Saturday, a little after 6 p.m., my wife came home. When she closed the garage door, something didn't sound right. It also started opening back up. It turned out that one of the cables broke. I waited until Monday morning to call a garage door service company that I had used before. I called at 7:35, shortly after they opened. No answer. Roughly an hour later I got a call back. When I explained my situation, they said they could get back to me later in the week. Friday morning came. At 8:15, I was done waiting. So, I called Precision. They answered right away. Took my information, dispatched a tech (Drew) who arrived at my house an hour and a half later. Wow! That was fast! I live near Joplin, and he drove from Arkansas. He replaced my old cables as I'd asked. He also replaced all of the old rollers at my request, and a worn out bracket that he noticed. He also performed some overdue maintenance. I truly cannot say enough good things about my experience with this company, and Drew, who was very friendly, and professional. I'm very pleased with them, and can wholeheartedly recommend this company!
- Dan Taylor
Wow you had me worried there for a second. Thanks Dan so much for the "whole story". We are always glad to hear that our Technicians are being friendly and professional. I will pass this information on to Drew. We appreciate your business!
Bella Vista, AR
Seth (Technician) was prompt, courteous, and definitely knew his business. Gave us sound advice as to the age, capability, etc. of the garage door as well as adjusting it so it worked better.
- Charles Yatsko
Thank you Charles for the 5-staar review. We are proud that Seth was able to give you the correct advise you needed about your door. We appreciate your business!
Cave Springs, AR
Contacted Precision Door because one of our garage doors would not open using either our vehicle remote or our wall mounted touch pad. David came out during the time frame promised and quickly identified the problem. He took care of the problem by replacing the door motor and rail and got it back to working in short order. We are very pleased and would not hesitate to call Precision Door again for any future garage door issues.
- Cliff Sartor
Thank you Cliff for the awesome 5-star review! We are proud that David was able to your garage door up and running properly. We appreciate your business!
Wesley, AR
Lucas arrived within the appointment time window. He replaced my broken garage door opener in short order and was knowledgeable and professional. Additionally, he hauled away my old opener along with all the packing for the new one. Totally satisfied with the service.
- Josef Woodall
Thanks, Josef for the great 5-star review. It is always nice to hear that our technicians are being professional and going the extra mile. We appreciate your business!
Fort Smith, AR
Love their service and ease of making appointments
- Lee Vick
Thank you Lee for taking the time to leave a 5-star. We appreciate your business!
Springdale, AR
Luke was awesome! He was knowledgable, helpful, and friendly. he could not fix my original (from 1996), but quickly installed a new one. He was beyond great to deal with. He's a keeper Precision!
- Amber Herring
Thank you Amber for the great 5-star review. We like to hear that our technicians are helpful and knowledgeable. We appreciate your business!.
Service Provided:
Product:
Technician: Luke Zieman
Springdale, AR
I purchased the doors three years ago and I haven't had any problems. I ‘m so pleased with the Doors and they are a great looking and super quite. I was messing with the key pad and couldn't reprogram it. So I called and Chris came over and showed me how to do that. He was on time and very fast to fix the key pad. Great guys and great service and great product. Thank you. Dan
- Dan Wages
Thanks Dan for the great 5-star review. We will pass this on to Chris. We appreciate your business!
Rogers, AR
Twice the price as the other company I quoted. Don’t waste your hard earned money on these guys
- Sam Worman
We genuinely appreciate that you gave Precision a chance to service your garage door. We understand that the cost of replacement parts can be daunting. Our technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on their door. David attempted to explain the differences between our springs and competitors' springs. Our technicians strive to educate our customers on how each component works and how to maximize the life of each part. We sincerely regret that you were disappointed with the cost of repairing your door. We do not claim to be the least expensive service provider in the market, but we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty service and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us. And, of course, Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost.
It’s a fair review. I got new springs installed for $380 your quote was $750
Paris, AR
From first contact, they were very responsive. Appointment made for the following day. They called to schedule an earlier appointment which was fine. Matt came out and talked with my husband, very polite young man. The quote was a bit pricey so we are still unsure of our next move.
- Sandra O'Brien
Thanks Sandra for the great 5-star review. We are proud that Matt was polite and was able to get you a quote. Please keep in mind that our warranties are much better than most garage door companies in NWA. We appreciate your business!
Greenwood, AR
Service was great! Called one day and they came out the next day. Got it in working order until the new door comes in. The technician, Matt, was very easy to talk to, was competent, and explained everything in way that was easy to understand. Thank you, Matt!!
- Hal Stewart
Thanks Hal for the awesome 5-starr review. We are very proud to know that Matt was able to get your garage door repaired enough for it to be safe for your use. until your new door comes in. We appreciate your business!
Farmington, AR
David and Ryan installed a new garage door system for me since my old unit wasn’t working properly and was at least 20 years old. They explained every step to me - including the price - during installation. Afterwards, they showed me how my new unit works as well as warranty and service in a way even I could understand! Both were friendly and professional technicians…..wish everyone was as good as this team! Thank you Precision !
- Jane McDaniel
Thank you Jane for such an awesome 5-star review. We are proud that both David & Ryan got your operator replaced to get you back up and running safely. It is always nice to hear such nice compliments about our technicians. We appreciate your business!
Rogers, AR
Great experience with Precision and Justin. Quick and easy to schedule online. Justin was professional, knowledgeable and kind. Repaired our garage door in a very timely manner. Highly recommend!
- Dave and Joyce Pollard
Thank you Dave and Joyce for the5-star review. It is always nice to hear that out technicians are being professional. We appreciate your business!
Springdale, AR
Seth did a fantastic job! He clearly knows what he's doing and I'm happy to let an expert do anything with stuff under an incredible amount of tension like a garage door. Price was reasonable and was able to get service same-day. Good experience!
- Greg Wills
Thank you Greg for the 5-star review. We are so proud that Seth was able to get your garage door working properly. We appreciate your business!
Fayetteville, AR
I’ve been a customer for several years now with 2 Homes Most important thing I can say is when they come to Your Home you can be sure They will get the job done and it will be done right the first time Thank You Precision Door Company
- Jean Barbee
Thank you Jean for the great 5-star review. We like to hear from our long time customers. We appreciate your business!
Bentonville, AR
In the night, my garage door was stuck with half way opened and in a terrible position due to multiple issues. Thanks for the 24x7 support. Luke did a awesome job to get them all fixed. Highly recommend Precision Door Services.
- Elango
Thank you Elango for the awesome 5-star review. We are glad that Luke was able to get your garage door up and running properly. We appreciate your business!
Fayetteville, AR
I bought a new garage door and opener four years ago. Last winter when we had a power outage I cancelled an appointment because I didn’t think I could get my car out of the doorless, detached garage. Another power outage this weekend reminded me to ask whether I needed to install a backup system. The technician came out two days later to check the system. He said I do have a backup, told me how it works, and how I can tell if battery is running low. He was very helpful and didn’t charge me to explain the backup feature. I have been pleased with how well the garage door works and am especially pleased with Prevision’s excellent customer service. I highly recommend them,
- Vicki
Thanks Vicki for the great 5-star review. We are so glad that our technician was able to explain the correct function of your battery backup. We appreciate your business!
Alma, AR
Matt Taylor notified us of his arrival time and arrived on time. He was very professional and repaired our garage door in a timely manner.
- Sandra Copeland
Thank you Sandra the great 5-star review. We appreciate your business!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Thank you for repairing the problem with my opener quickly, and at a reasonable cost. Matt was professional and knew what he was doing, taking care to insure the problem doesn’t return later.
- Donna Kosmal