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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 199 reviews, averaging 4.97 Stars:
Review:

Fast to respond and very pleasant to work with.
Robert Thomas
A Response from: Patrick Behrens

Glad to hear it Mr. Thomas, it was truly a pleasure working with you! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Repeat customer and repeat outstanding service. I called Precision this morning. Minor repair need - tech was out and done with work complete by 1pm. I am a happy camper. Outstanding communication, pricing, and qualify of work. Katherine Hudson
Katherine Hudson
A Response from: Patrick Behrens

Thank you Katherine for the awesome review! We're proud to always be a part of your projects! As always, we appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

First time to use company based on others reviews. Very pleased with same day service. Tyler was very pleasant and knowledgeable. Would use again and recommend.
Mike
A Response from: Patrick Behrens

Thank you Mike for the kind words. We appreciate your business and look forward to working with you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

The service man was friendly and knowledgeable. It was nice that you sent some background info about him... What a good idea.
Gary Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

We had a weekend incident that resulted in our door not working and precision was very quick to schedule an appt and come out and repair our door in no time. Very professional, family friendly, personable and quick. Great experience and will definitely call them if we have any more issues. You can’t go wrong with precision door services.
Thomas Green
A Response from: Patrick Behrens

Thank you Mr. Green for the awesome review. We are glad to know you were happy with your service and your technician. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

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Sean Goldberg
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision has been great to work with. They have installed 4 sets of doors for me and I have been extremely happy with their workmanship. I really like the bio that is included when the technician is headed my way, it is a great touch!
Ironwood Homes
A Response from: Patrick Behrens

Thank you Jared for the kind words. It is always a privilege to be part of such awesome projects. We appreciate your business and look forward to the next one! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Two of the nicest, friendliest young men came to do our repair and they were early which was super.
Dee Pranke
Service Provided:
Garage Door Opener Repair
Review:

I couldn't have had a more positive experience. My service technician Steve was absolutely amazing! I had some car troubles the day of my appointment and was unable to be home to make the appointment. Steve was wonderful at communicating via calls and texts to get the job done while I was dealing with my car. He even went out of his way to meet me for payment and got me two discounts on my garage door repair! If 6/5 stars were a rating he would have earned it with ease.
Jasmine Belloni
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was very pleased with the service that Dayton provided. He was courteous, efficient, considerate, and solved my problem quickly. Thanks!
Larry Epperson
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Great job!
Ron Reading
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent communication, product, and service
Debbie Linville
Service Provided:
Garage Door Opener Install
Review:

I was so pleased that on a Saturday, 4th of July weekend I could get service. Travis was pleasant, professional and knowledgeable. He did a 25 point inspection and replaced rollers and cables and suggested future issue we might want to address. He was a great spokesman for your company and I applaud you for having him represent your company. I will definitely recommend you to my friends.
Lynn Rausch
A Response from: Patrick Behrens

Thank you Lynn for the awesome review. We appreciate your business and are always just a phone call away! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Travis and Tyler were very efficient, friendly and polite. They did an awesome job explaining the issues and gave a detailed and accurate estimate of the work to be done. They had what was needed on their truck and completed the work in record time. The company and the technicians communicated well with information, reminders and calls to be sure we were up to date on info and they were spot on in estimating their arrival.
Debra S
Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

I chose precision because my neighbor recommended them. A tech, Steve, came out to my house and was absolutely fantastic. He did his job and gave me an estimate, but it was how he did it that mattered. He explained all the finer details about their warranty as well their products versus the factory products. He gave me the details and pricing and let me decide. There wasn’t any bullying or pushing to upsale me on their stuff. Steve was awesome and ended up being the reason that I chose to use precision.
Kyle Davis
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I chose Precision because your advertising made you very visible and I felt you would be reliable. Your technician was very good and I'm happy with the new opener. Honestly I called to have my opener repaired because I had already bought new parts,your technician was less than enthusiastic about doing that. I can understand that
John Goodell
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Both Travis and Tyler are great. Very nice and friendly people who are very good at what they and communicated very well to let me know what is going on with my garage door and what we can do about it. Highly recommend
Sean Lutz
A Response from: Patrick Behrens

Thank you Sean for the kind words. We appreciate your business and look forward to working with you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Travis did a great job. Very professional, timely and was in and out in a flash.
Sam Johnson
A Response from: Patrick Behrens

We love to hear it Mr. Johnson and are glad to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Well to be honest i was in a rush n i thought i was calling Overhead! But im so glad it worked out this way. Please let the right person know that the technician that came out was the best !!!!!! Steve Colley was so helpful to explain the way the system works n what actually happened . He truly is a great rep for your company ! We were 24 hrs away from having a wedding n backyard n everything was n garage n steve was so kind to help carry the wedding arch n couple large items that couldnt fit thru house before he permantly closed garage door . Thanks so much !!
Ivaleen Bolstad
A Response from: Patrick Behrens

Thank you Mrs. Bolstad for the kind words. We appreciate the opportunity to earn your business and look forward to working with you again in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Review:

Travis did a outstanding job. He was on time very efficient and communicated well.
Scott Smith
A Response from: Patrick Behrens

Thank you Scott for the stellar review! We are pleased to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service
Neil Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.
Renae Dudley
Service Provided:
Install Garage Doors
Review:

Tech's knew what to do. Work quality was good. Door looks great and motor works like it should. Definitely a more expensive company to go with than other options, especially for budget shopping. $1800 for a door and motor even for a basic garage door combo.
Josh W
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Steve was great and explained everything to us that was needing to be done. Very nice, professional and courteous. Word very hard. Would definitely recommend!
Vicki Proffer
A Response from: Patrick Behrens

Thank you Vicki for the awesome review! We are glad to hear you were happy with your service and technician. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The tech was fast, courteous, and very competent! Great service, will recommend to my friends. Thanks!
Pauline Austin
A Response from: Patrick Behrens

Outstanding! We love to hear it. We appreciate your business Pauline and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!
Corey Conduff
Service Provided:
Garage Door Repair
Review:

Definitely a five star ,Travis the technician very courteous polite young man also very thorough from start to finish installing a new spring ,including cleanup .
Mel Hacker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I went directly to the internet. There you were, such a great looking and trusted company, and that five star rating! I knew I could't go wrong.
Kathy Grimes
A Response from: Patrick Behrens

Thank you Kathy for giving us the opportunity! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Travis was outstanding very professional, knowledgeable, quick, and easy to communicate with and like. Product and installation was outstanding.
Norman Wilkerson
A Response from: Patrick Behrens

We're so glad to hear it Mr Wilkerson. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Travis Hernandez was very professional
Joe Hartsfield
A Response from: Patrick Behrens

Thank you Joe for offering your feedback. We are glad to know Travis exceeded your expectations. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
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