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Garage Door Repair Reviews in NWA & River Valley (Updated August 2026)
Precision Garage Door of NWA & River Valleyhas received 1694 reviews, averaging 4.88 Stars:
Prairie Grove, AR
Grove, OK
Very polite on the telephone. When service person arrived, he advised of costa associated with repairs or a new door. New door was best option. Service person was very polite and friendly. Very knowledgable to answer questions.
- William Sexton
Rogers, AR
Drew Bates came to my home yesterday afternoon because my primary garage door suddenly sounded like something was loose or broken and ready to go 'off the rails'. I actually had some bad bearings, spring at top of door and the 10 rollers in the rails. Today my door opened so smoothly and so quiet. THANK YOU! Drew was so patient and professional. Knew how to explain the problem and the solution with no fuss. Precision Door is my only go-to in the future
- Nancy Towe
Grove, OK
Awesome company!! They were here within 2 hours of me calling. Ethan Guenther was prompt, easy to understand, knowledgeable,and was a pleasure to deal with. Thank you for sending him.
- Laura Harris
Bentonville, AR
Precision Garage Door has done several different projects for us, from repairs to replacements. Ethan is a fantastic technician with excellent customer service skills. They offer prompt service and great communication. I highly recommend them for any garage door needs!
- Mike McGinley Facilities Manager First Presbyterian Church Of Bentonville
Rogers, AR
Ethan of Precision Door Service of Northwest AR replaced the garage door springs on 7-6-2026. On 8-11-2026 Ethan came as a courtesy call and adjusted the garage door so it did not drive a hole in the concrete as it came down. Ethan restored my faith in Precision. He was a gentleman, courteous, professional, answered all my questions. In other words I was a happy camper and will be calling Precision again in the future. Also, I would like Ms Tina to be recognized as she was kind, professional, helpful, understanding when I called with all my questions and concerns regarding my problems on the 7-6-2026 appointment. She too was very courteous and professional plus she discovered that a elderly discount had not been applied. My only suggestion would be when a person calls in with a problem is that the call center lets you know that they will pass the call on to Precision and that they are only the middle man and not Precision.
- Judy Lemon
Springdale, AR
Precision responded to my call within the hour. Ryan, the technition explained my options to me. He explained what was going on with my system but never implied that I needed to replace my old system. I made that choice and he very efficiently and professionally performed the installation within an hour. Ryan was very friendly and professional through the whole process. I would not hesitate to recommend precision and Ryan for your garage door needs
- Sam Stricklin
Bentonville, AR
Experience was great, far exceeded my expectations, I now have a quiet door & a safe door. Luke first checked how the door operated & pointed out the double door had springs too small, showed what it should do when raised half way manually. He went over all the cost involved in replacing the openers, springs & accessories, the price was very reasonable compared to what I was previously quoted. He started immediately even though it was blistering hot in the garage. What they advertised is what they do, quality work by professionals.
- Stan Robinson
Springdale, AR
What a joke. Wouldn't honor quote wanted more than double
- Bite me
Bella Vista, AR
Ryan was prompt and courteous.He found a way to save me some money in the installation.
- Rose Mary Houk
Bentonville, AR
Great people! Great work! Best in NWA! Thank you for getting us back in business quickly!
- Jerry Byrd
Bentonville, AR
No complaints. Very happy with technician and service.
- Margie Boman
Pea Ridge, AR
I've used you all in the past, have been very pleased with service. You are prompt, the guys are very professional and on time. They have taken the time to show me how it works and how to keep it oiled. Thank you. Susan Martin.
- Susan Martin
Rogers, AR
Service man arrived on time, very efficient , and completed service in time he said, Very courteous
- Jim Weidman
Van Buren, AR
Listened to what I had to say then quickly identified the issue. He repaired it quickly and showed me how to maintain the door to help it operate properly. Excellent technician in my opinion.
- John Clucas
Colcord, OK
We were able to call and schedule an appointment for our door repair on a Saturday for the coming Monday so we didn’t have to wait longer to make an appointment for the issue. Ethan was amazing with all of his knowledge and recommendations for our repair. Very nice young man and friendly to my children that were inquisitive of what he was doing. The new technology was explained to me where I could understand it easily. Highly recommend Ethan for others.
- Nicole Barry
We are very happy with the service and products provided by Patrick. He was professional, knowledgeable and helpful. I would definitely use them again if needed.
- James McCreery
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Senior Technician: David Stubbs
Rogers, AR
3 reasons to use Precision door service? 1.Drew 2.Drew 3.Drew Drew was awesome, so friendly and kind and a subject matter expert. My door was completely jacked and Drew showed up when he said he would, giving me a 30 minute heads up before he arrived. He assessed the door and gave me a quote immediately, I approved it and he worked right away and within an hour my door was better off than before I broke it. 10/10 if you have door troubles, use precision service and if you value top tier customer service don’t hesitate to ask for Drew!!
- Zachary Reither
Bentonville, AR
Ryan serviced our garage door. He was prompt, professional, explained everything before he began, in addition quoting a price before completing the repair. Ryan also answered a variety of questions regarding insulating the door and what changes that would be needed. He explained and demonstrated where to put lubricant to keep door running smoothly. I highly recommend Precision Door for any repairs or new garage door opener because of the quality work and the warranty.
- Bill & Deb Shiohira
Rogers, AR
Precision Door answered my phone call after business hours and scheduled a visit the next day to determine why my garage door was broken. Ethan, the service technician arrived on time, was very polite and respectful. Ethan accessed my garage, gave me an estimate to repair the garage door and recommended items that would help extend the life span of my garage door. I enjoyed working with Ethan, he was knowledgeable, hard working, and polite. I recommend using Precision Door for your home/business needs.
- David Emig
Bella Vista, AR
Ethan did great work!
- Terry Gibson
Rogers, AR
Great service! Sure helps that senior and military discounts are available. Top tier company that earns its customer loyalty every time.
- Dj Aldridge
Muldrow, AR
The technician Zack was great! He knew what to do and he did it well. I almost passed out when he told us the price for replacing the spring; then later I found out my MIL had the same spring replaced last year for $250! So the $587 I was charged feels like highway robbery! I would have called someone else had I not been pressed for time. I will never use this company again and I will tell my friends and family not to use this company!
- Melody Miner
Springdale, AR
I was extremely satisfied not only with quick response but technician had everything we needed on his truck and promptly got to work. I couldn’t believe all he got done in less then an hours work, which completely solved my problem. I also give 5 stars to the Technician David was absolutely knowledgeable on what was going on and how to fix. Yes I recommend Precision garage door service couldn’t be any better,
- Terry Niemeyer
Springdale, AR
Personable , knowledgeable and professional technicians and staff.
- Judy Erman
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Senior Residential Installer: Chris Wickham
Hindsville, AR
Professional, courteous and just a great guy (Ethan.) Couldn't ask for better service in a timely manner. THANKS!!!! PS: lady who answered phone was just great.
- Kathy Copas
Had issues with 13 year old garage door on our garage. Called PDS and was able to get service person to come out within the afternoon. Drew Bates was the service person and was quite knowledgeable, didn't try to upsell us, was quick/thorough and pleasant. Explained everything very well, did repairs quickly. Doors are smoother/quieter than they were the day they were installed. I'd use PDS in a heartbeat and request Drew also. First rate company and staff. 5 stars!!!
- Brad Reid
Rogers, AR
David Stubbs was professional and did a very good job with the rebuild of our garage door lift system.
- Roger Christensen
Bentonville, AR
Had great service from my technician, Ryan. I just needed an inspection and tune-up. He got all the doors working smoothly, pointed out some areas of concern, but did not give me a hard sell to replace anything. Precision is the best, and I appreciate their good service!
- Joseph Lombardo
Centerton, AR
Drew did a fantastic job. He was courteous, neat and friendly. He explained everything he was doing and what caused the problem. He seemed really grateful that he was able to help. I’ll definitely call Precision Door if I have anymore issues.
- Steven Robinson
License
AR License #0365280618
Quick and friendly! Did a great job!
- Julie Tandy