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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 963 reviews, averaging 4.88 Stars:
Fort Smith, AR
Rogers, AR
great service excellent young service man personal, well trained, can not say good things
- John Gates
Fort Smith, AR
Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.
- Rebecca Daley
Roland, AR
We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.
- Bill Bollinger
Joplin, MO
Our remote was not working, even after we changed the battery. The technician came out and played with it and got it working. He then evaluated our Genie Garage Door opener and tightened one of the light bulbs. He offered to replace the unit, but we won't at this time
- Fredric Wheeler
Van Buren, AR
New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.
- Patrick
It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Technician: Cade Mercell
Rogers, AR
Thank you Cade. He was very knowledgeable and courteous.
- Patrick
Thank you, Twyla for the great review! We will certainly pass along to Cade; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Springdale, AR
Was very professional and knowledgeable and explain the product well and went over how to use the new garage door opener and the warrenty and answer all of my questions.
- Patrick
Thank you very much for the kind words, Mr. Stephens! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
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Technician: Drew Bates
Rogers, AR
Excellent and timely service. I was referred to you by a family member and I am very satisfied with the work. Thank you so much.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Ms. Bowman! Thank you for choosing Precision!
Bella Vista, AR
Justin did a great job fixing my garage door. It is so quiet now. I will call Precision Door Service the next time I have a problem with the garage doors.
- Patrick
Thank you very much for the kind words, Mr. Norman! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Springdale, AR
Had a long look at what took place with the repair of the shop door. The tech looked somewhat lost when he looked at my shop door. I hit the clock on my phone and took note of what happened. He spent at least half or more on the repair time on the phone talking to someone about what to do and how to make it work . Then another tech stopped by to give moral support and instructions . Both seemed to be customer friendly. Come to find out that they haven't been working on big shop doors so I am a guinea pig. And i paid for the learning experience .Door works . I am much smarter now.
- Rons Rv Service
Van Buren, AR
Sam was very professional. He quickly identified the issues and resolved them in timely fashion.
- Patrick
Glad we could help! We appreciate your business and look forward to serving you in the future!
Bella Vista, AR
My service rep was very good & really knew his stuff. My garage door operates so quietly now. Also I received same day service.
- Patrick
Thank you very much for the amazing review, Ms. Pichoff! We take pride in providing the best possible service to our customers, and we are happy to hear we were able to do just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Fayetteville, AR
Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!
- Patrick
It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!
Fayetteville, AR
This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.
- Patrick
Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Springdale, AR
Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision!
Van Buren, AR
Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.
- Patrick
Glad we could help Mr. Eatmon. We appreciate your business and look forward to serving you in the future!
Rogers, AR
Quick response and replaced old opener in one hour. Fair price.
- Patrick
Thank you for the great review, Mr. Kutz. We appreciate your business!
Bella Vista, AR
Cade arrived early and did a good job lubricating the garage door which was making a lot of noise. He took the time to show us what issues to look for and how to lubricate the door ourselves. We have been pleased with the Precision customer service for many years.
- Patrick
Thank you for taking the time to leave a review, Mr. Long. We are happy to hear that you continue to have great experiences with us! Thank you so much for your continued business. We look forward to serving you again in the future!
Pea Ridge, AR
A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you
- Dawn/Gene Kiesel
Van Buren, AR
Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.
- A. Bender
Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.
Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!
Rogers, AR
Well trained, courteous, prompt - everything you want from a services company.
- Jack Eshelman
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Technician: Sam Manes
Fayetteville, AR
The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.
- Justin Robinson
Barling, AR
Very good service. Rates not bad. Very pleased
- Arlyce Reed
Springdale, AR
Good service,good information
- David Petersen
Rogers, AR
We love using Precision! We our garage door broke, and they came out the next day to replace it. Just last week with all the snow the seal froze to the ground and they came out and fixed it two days after my call. It's important to note that I told them it wasn't urgent just when they had time to come by. I love how they always send a profile of who is coming to your house. It gives you a real peace of mind! We will never use anyone else. Thank you, Precision.
- Crist Olsen
Cave Springs, AR
Drew Bates was our tech. He was very informative and polite. A good guy. Got us fixed up till warmer weather and spring gets here. We will get new garage doors then. Would like for Drew to be our representative from your company to us. Thank you Rita Duren
- Rita/Marvin Duren
Bella Vista, AR
I am so impressed by this company's quick response and eagerness to resolve issues. We had to have a courtesy check after a full install. Wes came out and checked everything, made some tweaks and explained everything as he went. So professional and courteous! Couldn't have asked for more!
- Beth Lemmons
Bentonville, AR
Tech was friendly and professional. I would recommend them.
- Mark Johnson
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Residential Installer: Acoya Herron
Bella Vista, AR
Matt did an outstanding job. I like that he came with everything he needed to fix the door and was here in about 3 hrs. And very knowledgeable. No guess work he just fixed the door, even though it was colder than hell. Thanks Mat you are outstanding
- Patrick
Thank you, Mr. Ramey for the awesome review. We are glad to hear you were happy with the service and your technician. Our goal is 100% customer satisfaction, and it sounds like we have achieved that goal with you. We appreciate your business!
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Justin was able to fix the problem in minutes! Very impressed!
- Donita Short