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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 96 reviews, averaging 4.97 Stars:
Review:

John Gallerano is the best! Outstanding customer service, very personable, and super knowledgeable! Came to the house very quickly, with outside the box solutions to fix my problem. He saved the day! Thanks John and Precision. I will be calling you for all my garage door needs!
Kristin Hvizda
A Response from: Patrick Behrens

Thank you Kristin for the kind words. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Technician:
Review:

Professional and efficient.
Chuck Harkins
Service Provided:
Broken Garage Door Spring Repair
Review:

Your Tech Jake did an awesome job. He was right on point and got my door adjusted great and it is working fine. I will definitely use you folks again and have already recommended you to some friends.
Ronald Gretz
Service Provided:
Garage Door Repair
Review:

I was very impress with your Tech John! He was polite, considerate and professional. He was extremely knowledgeable about my door and made a minor adjustment for me. When I have anymote trouble I will call Precision for your business.
Jerri Lane
John Gallerano Service Provided:
Garage Door Repair
Technician:
Review:

Jake did a phenomenal job
James Stallings
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called Precision based on finding them on the internet, and seeing that they are veteran owned. I have never experienced the customer service in all my years of home ownership as I did with our garage door repair. From booking the appointment by phone, to the text about our assigned employee, to the phone call from the employee, and then the complete experience from the 25 point inspection, diagnosis of the problem, options on repair/rebuild packages, and then the actual work done. Every step was above and beyond my expectations. We are thrilled with the results as well. We could not have asked for a better experience. We will always recommend this company.
Sarah M
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was very courtious and professional. He provided great explanation and has the client "at heart."
James Morrison
John Gallerano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

If I had known how much it was going to cost up front when I callwd, we would Never had them fixed. Way to expensive . So much for the discount coupon.
Glenn Dettmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Needed an estimate for updating our garage door and called Precision based on qualifications and reviews. The techinican that helped with the estimate was prompt, courteous, and knowledgeable. Would definitely recommend Precision Door Service and we will be purchasing our new door and opener with them.
Sarah Ledford
A Response from: Patrick Behrens

Thank you Sarah for giving the opportunity to be part of your project. We are confident you will Love that new Garage Door and Opener. We appreciate your business and your continued support! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Review:

Excellent service.
Curtis Sawyer
A Response from: Patrick Behrens

Thank you Mr. Sawyer for allowing us the opportunity to serve you. We appreciate your business and are glad we could help! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service! Jacob was very thorough and friendly. Highly recommend
Jerry Moon
A Response from: Patrick Behrens

Thank you Mr. Moon for the great review. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Jake Bundy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very professional and very knowledgeable. Explained everything thing in detail. I would highly recommend this company. I will definitely use them again. Also My repairman ( Jacob Austin) was very respectful and polite. Thank you for a job well done.
Tina Hoffman
A Response from: Patrick Behrens

Thank you Tina for the stellar review. As for how polite Jacob was, well - that's just who we are. We deal with customers at their homes you (our Customers) deserve nothing less than the very best we have to offer. Thanks again for entrusting us with your Garage Door issues and know we appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast, friendly, and professional service. Jacob did and excellent job with the repair. He was extremely informative about yearly maintenance and an all around good guy as well.
Sterling Hartman
A Response from: Patrick Behrens

Thank you Mr. Hartman for the kind words. We will certainly let Jacob know just how happy you were with the service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Jake Bundy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!
Terry Richardson
A Response from: Patrick Behrens

Thank you Mr. Richardson for taking the time to leave us this review. We are proud and humbled to be your choice for Garage Door related issues and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

John Gallerano Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great all-round service! From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????
John Moore
A Response from: Patrick Behrens

Thank you for the kind words Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us! Sincerely, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The service was outstanding!! Will came in and showed me exactly what needed to be done, what to look for in the future and covered all of my options without pushing anything unnecessary. Thank you!
Donald Johnson
A Response from: Patrick Behrens

Thank you Mr. Johnson for the great review. We at precision, never want to push anything on our customers, we only want you to be a well informed homeowner and to "Fix it Right" the first time. We are pleased to know we could save you some money and at the same time, give you the peace of mind knowing it was fixed properly. We appreciate your business and look forward to working with you again on your next project! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very happy with the service provided. John Gallerano arrived within two hours of the time I placed the call. He was very professional, friendly, and polite. He replaced the garage door opener, the rollers and spring, and made corrections and adjustments. The garage door works great now!
Diana Lagerstrom
A Response from: Patrick Behrens

Thank you Diana for the awesome review! We will certainly pass along to John, just how happy you were with the service. We appreciate your business and thanks again for choosing Precision! Sincerely, PDS of NWA

John Gallerano Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent job by Jacob. Genuinely nice and excellent service. Would not hesitate to call again.
Spencer
A Response from: Patrick Behrens

Thank you for the kind words Spencer. We are glad to have been part of your project and look forward to working with you again in the future. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

wes and jake were great very nice and friendly cleaned up after wards I was very pleased from step one to the end I would rate your service at a 10 thank you so much you are very much a five star service
Mary Oldham
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ur rep came out within one hour of my call. He wound up replacing my whole garage door opener. It was expensive; however, he did a good, quick job and the door is working fine now.
Mike Schermer
A Response from: Patrick Behrens

Mr. Schermer, Thank you for your feedback. We at Precision know that maintaining a home can sometimes be an inconvenience, as well as an unforeseen expense. And although we wish we could have gotten you out cheaper, as a company, your peace of mind is important to us. This is why we are fully confident you made the right decision to replace the unit, as opposed to repairing a unit that was "obsolete" and at the end of its life expectancy. Thank you again for entrusting us with your project and may you now enjoy the peace of mind that only fixing it "right" can bring. We appreciate your business and are so glad we could help! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Good product, great service
Mark Hill
John Gallerano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.
Jill Billings
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Will was Great!!! He was very nice, took the time to explain options for us and find the best option that would fit our needs. We completely trust his opinion and he did a great job. Bless his heart, he was stuck in that sweltering heat when the door was closed, but he worked in a timely manner and got it done. He took the time to become friends with my dogs so there eouldnt be a issue with them. Will will come highly recommended
Ken & Glenda Harrel
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Found the repair man Jacob extremely polite and pleasant. He was able to obtain and install new springs for my garage doors
Margret Whalen
Service Provided:
Broken Garage Door Spring Repair
Date: 06/28/2018
Install Garage Doors
,
Review:

I purchased a new garage door and opener from Precision and had a great experience. The technicians that installed the new system were very knowledgable and I wouldn't hesitate to use them again.
Derek Hess
A Response from: Patrick Behrens

Thank you Mr. Hess for the awesome review. With so many choices out there, we are humbled and proud to have been part of your project. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Date: 06/23/2018
Garage Door Repair
,
Review:

Very grateful for a company that provides 24 hour service. Will Kellogg was my technician. He provided excellent service and education on the issues with my garage door malfunction. Went above and beyond with cleaning up his work area...totally swept my messy garage!!! 5 stars absolutely.
Julie Owens
A Response from: Patrick Behrens

Thank you Mrs. Owens for the kind words. We are pleased to know you were very happy with the level of service that Will provided. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Good job, same day service. Competitor told us it might be a day or two & gave us no appt.
Ed Rhodes
A Response from: Patrick Behrens

Thank you Mr. Rhodes for taking the time to leave us a review. Customer service is our top priority and we are glad to hear your experience was a positive one. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your employee was very knowledgeable and would recommend him anytime you are blessed to have him in my opinion.
Mike Foster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and professionalism! Highly recommend.
Kyle Kimpel
Service Provided:
Garage Door Repair
Product:
Garage Doors
Date: 06/18/2018
Garage Door Repair
,
Review:

Great meeting with JOHN this morning
Rob Farinholt
John Gallerano Service Provided:
Garage Door Repair
Technician:
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