4.8 1 2 3 4 5 284 Reviews

From Fort Smith/ River Valley, AR Homeowners

Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door

Same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Fort Smith/ River Valley, AR FREE Service Call With Garage Door Repair over $100

Serving Fort Smith/ River Valley, AR

Proudly serving the Fort Smith/ River Valley community with same day service.

Service truck

Local Garage Door Repair in Fort Smith/ River Valley, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Fort Smith/ River Valley, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Fort Smith/ River Valley homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Fort Smith/ River Valley and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 283 most recent customer reviews

Precision Garage Door of NWA is reviewed very positively across the Fort Smith / River Valley area, with customers consistently praising fast response, professional technicians, clear explanations, and dependable repairs and installations. Reviewers frequently describe the team as courteous, knowledgeable, and efficient, and many note that service calls are handled promptly with thorough communication and clean work. Customers also often mention strong results on garage door repairs and opener or full door installations, with many saying the finished work operates smoothly and looks or sounds better than before.

What Customers in Your Area Mention Most

Professionalism (148) Customers repeatedly describe the technicians as professional, courteous, respectful, and well mannered, often noting that they presented themselves well and handled the work carefully. Expertise (132) Reviewers commonly praise the team's knowledge, problem-solving, and ability to diagnose issues quickly, explain options clearly, and complete the right repair. Responsiveness (121) Customers frequently say Precision Garage Door of NWA responds quickly, often with same-day or next-day service, fast callbacks, and prompt scheduling. Speed (104) Many reviews highlight how quickly repairs and installations were completed, with customers often mentioning short visit times and efficient turnaround. Communication (98) Reviewers consistently appreciate clear explanations, advance arrival updates, follow-up calls or texts, and technicians who walk customers through the work and options. Service (92) Customers often describe the overall service experience as excellent, helpful, courteous, and customer-focused from the office through the technician visit. Workmanship (79) Many reviews praise the quality of the repair or installation, saying the door, opener, or parts were fixed correctly, worked smoothly, and looked or sounded better afterward. Friendliness (74) Reviewers frequently mention friendly, pleasant, personable technicians who are easy to talk to and make the experience comfortable. Reliability (61) Customers often say the company is dependable and consistent, noting that they show up when promised, have the needed parts on the truck, and get the job done right.

Recent Reviews from Fort Smith/ River Valley, AR

Rhonda Shade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 10/07/2026

They were so easy to book appointment. I did it online. I got a text message with a picture of my repairman, Ryan Cross, and his info. I knew who to look for and he messaged that he was going to be early. I loved the contact and updates. He was very professional and quick. He had everything done and was gone in a little over an hour. I will highly recommend Precision and Ryan!

Ryan Cross

Technician: Ryan Cross

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Randy Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/30/2026

Drew did an excellent job in identifying the needs for my 1998 garage door opener and hardware to ensure I had a safe, reliable and efficient garage door. He explained the use of my new opener and was very thorough and efficient during the installation process. Great job Drew!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Install

Product: Garage Door Opener

Jim Harmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/28/2026

Ethan did a great job! He is welcome anytime. Precision Garage Door is professional and they do a job right.

Ethan Guenther

Technician: Ethan Guenther

Service: Broken Garage Door Spring Repair

Larry Apperson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/26/2026

Always prompt, courteous and professional service. Best in the business

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Repair

Terry Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/25/2026

Very pleasant young man. Took time to explain everything.

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Repair

Betsy Brimner-Whieldon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/25/2026

From the internet and once I placed the appointment I was call and given the information on when and time. The Technicians was Ethan and he was great and I look forward to maybe purchasing a new system soon. All depends on total cost. He was able to get the door working for now. Thank you again Jane Brimner-Whieldon

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Samuel Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/21/2026

This rating is due to the years this business has been in service (27) and the short amount of time it took Mr. Behrens to fix the problems with the garage door (about 15-20 minutes.) Also because I was able to get it done today.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Product: Rollers

Larry Thomson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Charleston, AR 09/16/2026

Zack did a professional job fixing my broken spring, but identifing other issues. Very happy with his work and yes, he arrived on time.

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Product: Springs

Suzanne Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/08/2026

Excellent service. Ethan was professional, courteous, and beyond helpful on a weekend service call.

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Opener Repair

Allen Coffey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/07/2026

Our spring broke Friday night. I called Precision Door Saturday morning and had an appointment set for Sunday morning. Our technician Ethan explained the necessary repairs and suggested future needs. The repairs were completed quickly and the job site was left clean. Very professional and efficient.

Ethan Guenther

Technician: Ethan Guenther

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Montgomery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 09/03/2026

I told my technician Matt what the garage door was doing. He looked over, went and grabbed some tools and fixed it immediately. He adjusted one of the springs and the garage door was working perfectly. Very professional.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Maria Chang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 09/02/2026

When I posted on Angie's List in pre-dawn early morning, Precision Garage Door Service texted me right away and made an appointment for a diagnosis-repair visit that very morning. Technician Zach came, gave me a thorough diagnosis, and returned the next day for extensive repair. He was professional, knowledgeable, hardworking and pleasant. I can't recommend him more highly.

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Product: Springs

John Clucas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 08/04/2026

Listened to what I had to say then quickly identified the issue. He repaired it quickly and showed me how to maintain the door to help it operate properly. Excellent technician in my opinion.

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Melody Miner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Muldrow, AR 07/27/2026

The technician Zack was great! He knew what to do and he did it well. I almost passed out when he told us the price for replacing the spring; then later I found out my MIL had the same spring replaced last year for $250! So the $587 I was charged feels like highway robbery! I would have called someone else had I not been pressed for time. I will never use this company again and I will tell my friends and family not to use this company!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Marcus Mirus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/18/2026

Zach was punctual, hard working, knowledgeable, and most important to me, very friendly. Had a great conversation with him! This is one of the best companies I have used. Tina, Ethan, and Zach have been so helpful and great. At our Van Buren house, I can’t remember who installed our garage door there but he was also amazing!

Response from Patrick Behrens Business Owner

Thanks Marcus, for taking the time to leave Zach, Tina, Ethan, and the installers such an awesome 5-star review. It is so nice to hear that our technicians and office staff are providing excellant customer service. We appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Richard Cannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/16/2026

Had an appointment for 4PM, the office call and had a cancellation and the technician came at 8AM and performed temporary repairs. The technician was very professional and knowledgeable of his products and repairs needed. Instead of repair we ordered a new door that will be installed in a few weeks.

Response from Patrick Behrens Business Owner

Thanks Richard, for taking the time to leave us a 5-star review. We enjoy hearing such positive feed back from our customers. We appreciate your business!

Matt Taylor

Technician: Matt Taylor

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Trager Construction

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/15/2026

I work for Trager Construction LLC, and we build custom homes in the River Valley. I called needing a double garage door and Tina was very helpful and pleasant to deal with. They ordered exactly what I needed. I will come back and review after install. So far defiantly rate 10/10!

Response from Patrick Behrens Business Owner

Thanks Trager Construction for taking the time to leave us a 5-star review. We look forward to doing your install and we appreciate your business!!

Matt Taylor

Technician: Matt Taylor

Service: Install Garage Doors

Product: Garage Doors

Nancy Raney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/09/2026

Precision Door Service to the rescue, AGAIN! Over the years they've replaced springs, a garage door opener, and adjusted the sensors. Of course, it's always an "emergency" and they are very responsive. The phone agents are patient, and the techs are very professional and friendly. Today, the technician had my sensors adjusted correctly before I answered the door!! Good service is so hard to find these days, and you'll get it from Precision Door Service.

Response from Patrick Behrens Business Owner

Thanks Nancy, for taking the time to leave us such a great 5-star review. We appreciate your business!!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Opener Repair

David Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 07/08/2026

Excellent experience with Precision Door when I had two garage door openers replaced. The technician showed up at the agreed upon time. He explained everything he was going to do and went to work. When he was finished with the installations, he thoroughly explained their features and operations, assisting with getting both controllers connected to my wi-fi network and with the MyFi app. The area was entirely cleaned, no trace of trash or debris. I could not be more satisfied with this company and I am pleased I chose Precision Door.

Response from Patrick Behrens Business Owner

Thanks David for taking the time to leave us such an awesome 5-star review. We are so happy to hear that our technicians continue to go above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Opener Install

Product: Garage Door Opener

Bradley Justice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Greenwood, AR 07/07/2026

Zack was knowledgeable, friendly, and very efficient. Highly recommend this company for garage door needs.

Response from Patrick Behrens Business Owner

Thanks Bradley for taking the time to leave Zack a 5-star review. We appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Mark Fergeson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/07/2026

Zack was great. Fast, friendly and very knowledgeable. He didn’t try to upsell me on anything that I didn’t need but took the time to show me exactly why the parts that were failing needed to be replaced. The garage door opens and closes now more smoothly and quieter than it has in years.

Response from Patrick Behrens Business Owner

Thanks Mark for taking the time to leave Zack such an awesome 5-star review. I always love to hear "friendly and knowledgeable". We appreciate your business!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Broken Garage Door Spring Repair

Product: Springs

Brent Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/03/2026

Precision is always very comprehensive when they come to evaluate a garage door issue. Very knowledgeable and always have the needed parts on their truck. Each time we've contacted them they have gotten us taken care of and operating again quickly. Thanks Drew for taking care of all our garage door issues

Response from Patrick Behrens Business Owner

Thanks Brent, for taking the time to leave our company and Drew such a nice 5-star review. We appreciate your continued support and business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Cables

Vickie Kinnick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roland, AR 07/02/2026

Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!

Response from Patrick Behrens Business Owner

Thanks Vickie, for taking the time to give us both your feedback and 5-star review for Drew. We are so proud our technicians continuing to above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Charles Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/26/2026

They have a good rep I the area. Trusted. And great service.

Response from Patrick Behrens Business Owner

Thanks Charles for taking the time to leave us your feedback. We appreciate your business!!

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Buz Holloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Vian, AR 06/24/2026

Matt was my technician, he was very professional and obviously knew his job well. He did an excellent job installing a new automatic garage door opener and replacing the rollers. The only concerns I have are that I believe you are taking advantage of your customers by charging $32.50 per 7” sealed bearing roller when I know that they can be purchased on Amazon for approximately $35.00 or less for a package of 10. Also you charged $1,391.03 for the Liftmaster 98022 garage door opener when the exact model can be purchased on Amazon for $650.00. Please be more thoughtful to your customers in the future by providing a fair estimate for materials used. With inflation as it is, it is getting more difficult for customers to afford service and repairs when prices are unfairly inflated.

Response from Patrick Behrens Business Owner

Thank you Buz for taking the time to share your feedback. We’re glad to hear that Matt our technician was courteous and professional. We appreciate your feedback regarding our pricing. We strive to offer competitive pricing that reflects our commitment to high-quality products, trained professional technicians, and reliable warranty coverage. Customer satisfaction is extremely important to us as we use this feedback to continually improve. Thanks again for providing your feedback.

Matt Taylor

Technician: Matt Taylor

Service: Garage Door Repair

Product: Garage Door Opener

Julia Mcmath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 06/22/2026

The service person was very efficient. He not only replaced my back-up battery but lubed the whole door.

Response from Patrick Behrens Business Owner

Thanks Julia for your 5-star feedback. We appreciate your business!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Angie Cartwright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding in all regards. Having broken cables, the door was a miserable mess but is like brand new now. The cables along with new rollers,springs and opener were replaced. Thank you very much.

Response from Patrick Behrens Business Owner

Thanks Angie for taking the time to leave us a 5-star review. We appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Bobby Nolen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/14/2026

Zach was very friendly and knowledgeable. I. Used to install garage doors. He went over and above to service, every part on the door and not just a broken part. He took to explain the invoice in great detail.

Response from Patrick Behrens Business Owner

Thanks Bobby for taking the extra time to leave Zack such a nice 5-star review. We truly appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Hanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/11/2026

HAD CALLED SEVERAL GARAGE DOOR COMPANY, they responded the quickest, sent service tech out next day , it doesn't get better then that. Friendly

Response from Patrick Behrens Business Owner

Thanks Mike for taking the time to leave a 5-star review. We appreciate your business!!

Zack Steinmetz

Technician: Zack Steinmetz

Service: Garage Door Repair

Product: Garage Doors

Charlene Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Fort Smith, AR 06/06/2026

Ethan did a good job explained what happened as well as what might happen in future

Response from Patrick Behrens Business Owner

Thanks Charlene for taking the time to leave us a 5-star review. We appreciate your business!!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Fort Smith/ River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618