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Garage Door Repair Reviews in Fort Smith/ River Valley Area, AR (Updated August 2026)
Precision Garage Door of NWA & River Valleyhas received 272 reviews, averaging 4.79 Stars:
Van Buren, AR
Muldrow, AR
The technician Zack was great! He knew what to do and he did it well. I almost passed out when he told us the price for replacing the spring; then later I found out my MIL had the same spring replaced last year for $250! So the $587 I was charged feels like highway robbery! I would have called someone else had I not been pressed for time. I will never use this company again and I will tell my friends and family not to use this company!
- Melody Miner
Fort Smith, AR
Zach was punctual, hard working, knowledgeable, and most important to me, very friendly. Had a great conversation with him! This is one of the best companies I have used. Tina, Ethan, and Zach have been so helpful and great. At our Van Buren house, I can’t remember who installed our garage door there but he was also amazing!
- Marcus Mirus
Fort Smith, AR
Had an appointment for 4PM, the office call and had a cancellation and the technician came at 8AM and performed temporary repairs. The technician was very professional and knowledgeable of his products and repairs needed. Instead of repair we ordered a new door that will be installed in a few weeks.
- Richard Cannon
Fort Smith, AR
I work for Trager Construction LLC, and we build custom homes in the River Valley. I called needing a double garage door and Tina was very helpful and pleasant to deal with. They ordered exactly what I needed. I will come back and review after install. So far defiantly rate 10/10!
- Trager Construction LLC- Annette Turner
Fort Smith, AR
Precision Door Service to the rescue, AGAIN! Over the years they've replaced springs, a garage door opener, and adjusted the sensors. Of course, it's always an "emergency" and they are very responsive. The phone agents are patient, and the techs are very professional and friendly. Today, the technician had my sensors adjusted correctly before I answered the door!! Good service is so hard to find these days, and you'll get it from Precision Door Service.
- Nancy Raney
Fort Smith, AR
Excellent experience with Precision Door when I had two garage door openers replaced. The technician showed up at the agreed upon time. He explained everything he was going to do and went to work. When he was finished with the installations, he thoroughly explained their features and operations, assisting with getting both controllers connected to my wi-fi network and with the MyFi app. The area was entirely cleaned, no trace of trash or debris. I could not be more satisfied with this company and I am pleased I chose Precision Door.
- David C.
Greenwood, AR
Zack was knowledgeable, friendly, and very efficient. Highly recommend this company for garage door needs.
- Bradley Justice
Van Buren, AR
Zack was great. Fast, friendly and very knowledgeable. He didn’t try to upsell me on anything that I didn’t need but took the time to show me exactly why the parts that were failing needed to be replaced. The garage door opens and closes now more smoothly and quieter than it has in years.
- Mark Fergeson
Van Buren, AR
Precision is always very comprehensive when they come to evaluate a garage door issue. Very knowledgeable and always have the needed parts on their truck. Each time we've contacted them they have gotten us taken care of and operating again quickly. Thanks Drew for taking care of all our garage door issues
- Brent Kerr
Thanks Brent, for taking the time to leave our company and Drew such a nice 5-star review. We appreciate your continued support and business!!
Roland, AR
Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!
- Vickie Kinnick
Thanks Vickie, for taking the time to give us both your feedback and 5-star review for Drew. We are so proud our technicians continuing to above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!
Fort Smith, AR
They have a good rep I the area. Trusted. And great service.
- Charles Wright
Thanks Charles for taking the time to leave us your feedback. We appreciate your business!!
Vian, AR
Matt was my technician, he was very professional and obviously knew his job well. He did an excellent job installing a new automatic garage door opener and replacing the rollers. The only concerns I have are that I believe you are taking advantage of your customers by charging $32.50 per 7” sealed bearing roller when I know that they can be purchased on Amazon for approximately $35.00 or less for a package of 10. Also you charged $1,391.03 for the Liftmaster 98022 garage door opener when the exact model can be purchased on Amazon for $650.00. Please be more thoughtful to your customers in the future by providing a fair estimate for materials used. With inflation as it is, it is getting more difficult for customers to afford service and repairs when prices are unfairly inflated.
- Buz Holloway
Thank you Buz for taking the time to share your feedback. We’re glad to hear that Matt our technician was courteous and professional. We appreciate your feedback regarding our pricing. We strive to offer competitive pricing that reflects our commitment to high-quality products, trained professional technicians, and reliable warranty coverage. Customer satisfaction is extremely important to us as we use this feedback to continually improve. Thanks again for providing your feedback.
Van Buren, AR
The service person was very efficient. He not only replaced my back-up battery but lubed the whole door.
- Julia Mcmath
Thanks Julia for your 5-star feedback. We appreciate your business!
Mountainburg, AR
Outstanding in all regards. Having broken cables, the door was a miserable mess but is like brand new now. The cables along with new rollers,springs and opener were replaced. Thank you very much.
- Angie Cartwright
Thanks Angie for taking the time to leave us a 5-star review. We appreciate your business!!
Fort Smith, AR
Zach was very friendly and knowledgeable. I. Used to install garage doors. He went over and above to service, every part on the door and not just a broken part. He took to explain the invoice in great detail.
- Bobby Nolen
Thanks Bobby for taking the extra time to leave Zack such a nice 5-star review. We truly appreciate your business!!
Fort Smith, AR
HAD CALLED SEVERAL GARAGE DOOR COMPANY, they responded the quickest, sent service tech out next day , it doesn't get better then that. Friendly
- Mike Hanna
Thanks Mike for taking the time to leave a 5-star review. We appreciate your business!!
Fort Smith, AR
Ethan did a good job explained what happened as well as what might happen in future
- Charlene Moore
Thanks Charlene for taking the time to leave us a 5-star review. We appreciate your business!!
Alma, AR
Ethan was a great serviceman, he arrived on time was very courteous and helpful. He answered all my questions and fixed the problem promptly. I purchased my door in May of 2022 and have had good service. Thanks Precision.
- Patricia Martin
Thanks Patricia for taking the time to leave Ethan a 5-star review. We appreciate your business!!
Fort Smith, AR
Had a problem with the garage door it’s old and worn out. Mark was excellent in helping pick out the new door and get it ordered. Highly recommend this company. Thank you
- Paula Booth
Thanks Paula for taking the time to leave our technician a 5-star review. We appreciate your business!
Greenwood, AR
Zack was the technician that came to my home today. Awesome gentleman very knowledgeable and helpful. I would like to thank Zack for his professionalism and dedication. His work was outstanding.
- Mike Gusdorf
Thanks Mike for taking the time to leave Zack a 5-star review. We appreciate your business!
Van Buren, AR
Matt Taylor was our technician that came out not only was he wonderful about calling on the way. And arrived at the beginning of the timeframe window And when he arrived, he was able to take care of the problem we had with our garage door opener super fast and just a wonderful all-around guy! I Absolutely recommend precision door for any repairs or anything you need for your garage door or garage door openers. We had used a previous company and were sadly disappointed. But precision garage door and Matt the technician again I can’t say enough great things about them. They are definitely your one and only Call for your garage door needs!!!!!
- Keith Joslin
Thanks Keith for taking the time to leave Matt and our company such a great 5-star review. We are proud of our technicians going above and beyond to make sure our customers are 100% satified with the service we provided. We appreciate your business!
Muldrow, AR
Zack was excellent. Professional and personable. Would recommend and would use again!
- Tony Sanseverino
Thanks Tony for taking the time to leave Zack a 5-star review. We appreciate your business!
Fort Smith, AR
Thank you Zack for your great service for repairing our garage door & for finding other possible problems that we could have later. Great job & well done. Thanks Precision Garage Door. The McCord’s. Fort Smith
- Charles Mccord
Thanks Charles for taking the time to leave Zack such a nice 5-star review. We appreciate your business!
Product:
Poteau, AR
They were extremely fast and efficient fixing my garage door. Very grateful for their timely service.
- James Parker
Thanks James for the 5-star review. We appreciate your business!
Fort Smith, AR
Ethan was Professional, knowledgeable and courteous. Listened keenly to my request. Competent technician
- Janice Murdock
Alma, AR
Matt Taylor did an outstanding job very well informed on replacing the track and motor. Had me up and running in know time. Very pleased with Precision Door.
- Robert Moore
Thanks Robert for leaving Matt a 5-star review. We appreciate your business!
Van Buren, AR
Matt did a OUTSTANDING job on my door. The door was 22 years old and he had to do a complete rebuild. I could not have had better service. About 10 years ago was the first time you serviced my door and the problems that time was completely repaired.
- Bill Striplin
Thanks Bill for taking the time to leave Matt such a nice 5-star review. We appreciate your business and continued support!
Fort Smith, AR
The technician was great and the service was good. We got our garage door fixed on a weekend. The price was a bit higher than expected. I was told it would be 49.95 for service call and it depended on the service. The technician came out and I was charged 278 for a major repair. They are a bit higher than expected.
- David Farias
Thanks David for taking the time to leave us review. We appreciate your feedback and business!
Fort Smith, AR
I called precision garage door because it was the first one I saw when I searched! The gentlemen that came to look at repairing my 35 year old opener were very helpful. Chad and Nick informed me of my option and I choose to purchase a new unit. They installed it promptly and were respectful and courteous along the way. I would recommend Precision Garage door to anyone!
- Don Fiser
Thanks Don for taking the time to leave such a nice 5-star review. We are proud that our Installers take the time to make sure you are 100% satisfied with your new door. We appreciate your business!
License
AR License #0365280618
Listened to what I had to say then quickly identified the issue. He repaired it quickly and showed me how to maintain the door to help it operate properly. Excellent technician in my opinion.
- John Clucas