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Read what people are saying
about Precision Garage Door in:

Fort Smith/ River Valley Area, AR

Precision Garage Door of NWA & River Valley
has received 140 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Sam was very professional. He quickly identified the issues and resolved them in timely fashion.

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Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.

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Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Residential Installer: Cade Mercell
Review:

Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.

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A Response from: Mike Rewerts

Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.

Comment from: A. Bender

Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Cade Mercell
Review:

Very good service. Rates not bad. Very pleased

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Service Provided:
Garage Door Repair

Review:

They show up quickly. Care about their customers. And they are professionals!

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A Response from: Patrick Behrens

Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Repair

Technician: Acoya Herron
Review:

They came out the same day I called and did a great job, great service and great company to do business with.

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A Response from: Patrick Behrens

Thanks for the kind words Tommy! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Did a very professional job and very quickly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Danel. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Recomemded by my customers. Service is great.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was very impressed with the response time, the gentleman was very knowledgeable and helpful,,took care of the problem, very satisfied with your company, thank you

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service, fast response, thorough diagnosis and always reliable service!

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A Response from: Patrick Behrens

Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Did a excellent job

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A Response from: Patrick Behrens

Thank you for the great review Mr. Snider. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Residential Installer: Chris Wickham
Review:

We’re Very Grateful to Dustin and his Co-worker for getting our Garage Door Spring repaired in such a Timely Matter.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Mings! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick and affordable service! Great people to do business with.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Thompsom! Our goal is 100% customer satisfaction, and great to hear our team has achieved that goal with you. We appreciate your business!

Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

Our technician Jacob was phenomenal. He not only made sure we knew what was happening every step of the way and saved us some money but he was just a really nice person and made you feel super comfortable with everything. We will definitely use this company in the future if we ever need any other garage door repairs.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Zorbaugh! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business and look forward to servicing you again in the future! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thank you for sending Jacob out to service the overhead door today. He was prompt, very professional and figured out the issue immediately. In today’s work environment, Precision Door Services is very blessed to have such a valuable employee.

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A Response from: Patrick Behrens

Thank you, Mr. Duff for the stellar review. As consumers ourselves, we understand how important customer service truly is. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Outstanding!!

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Bryant. We appreciate your business!

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin did a great job! Very friendly. I appreciate you guys coming out the same day.

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A Response from: Patrick Behrens

Thank you, Mr. Creamer, for the stellar review! We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's busy schedules. We will be sure to pass along your kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Easy to make an appointment. Next day service call and repair and replacement. No waiting on parts The service person was polite, knowledgeable and honest. Would recommend Precision and use them again

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. and Mrs. Cofer! We pride ourselves on the quality of products and level of service we provide, and are pleased that we can provide that for you! We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

The Tec that came and fixed my Garage door was so knowledgeable of what he was doing , answered all my questions . He is the kind of Tec that cares about his job. Need more like him.

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A Response from: Patrick Behrens

Thank you for the stellar review, Ms. McKown! We are proud Jacob is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Sometimes, with any project, things just don't go right, anyone can and does make errors, that's not what's important, what is important is what happens next. I can with all confidence tell you that the upper management at Precision Doors NWA knows and will do what is right. without going into detail, we had a couple of issues, those things were handled both expeditiously and entirely profession. Now if you like doing business with real professionals, courteous, and sympathetic people, then Precision doors NWA is the perfect place to call. I fully endorse and support this company Rick Hudson

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A Response from: Patrick Behrens

Thank you, Mr. Peterson, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your projects in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Chris Wickham
Review:

Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.

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A Response from: Patrick Behrens

Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

David came by promptly, after a courtesy call to let me know he was on the way. He was polite and professional.

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A Response from: Patrick Behrens

Thank you, Ms. Raney for the great review! We will certainly pass along to David, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

excellent worker, right on time and fixed what needed to be fixed

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A Response from: Patrick Behrens

Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Drew Bates
Review:

Tech was actually early, polite, and knowledgeable.Great job on diagnosing the problem.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Snider! We are pleased to hear you are happy with Precision and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very nice and knowledgeable. And arrived timely. Thank you for having this employee and when I need the opener replaced, I will certainly request him. Thank you.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

I would give this 5 stars....however...I just got back from the grocery store, just hours after the guys finished and discovered 2 dents in the panel just below the panel with the windows in it. I am sick about this. I have taken pictures of them and will text them to you. If you're looking straight on you don't notice them so much but at an angle, they are quite noticeable. The installers were great guys but as expensive as this door was, I wanted it to be perfect. Very disappointed!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618