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Read what people are saying
about Precision Garage Door in:

Fort Smith/ River Valley Area, AR

Precision Garage Door of NWA & River Valley
has received 214 reviews, averaging 4.78 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The ladies that I talked to on the phone were very knowledgeable, efficient, and kind. Matt Taylor the service technician was AWESOME!!! He discovered the problems, and he explained everything that needed to be done to repair. Very kind and knowledgeable. He repaired the problem, and now it sounds like a new door.

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A Response from: Patrick Behrens

Thanks Betty for the great 5-star review. We are glad that Matt was able to get your garage door up and running properly. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was prompt & courteous. Glad now to have garage door that opens with no issues.

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A Response from: Patrick Behrens

Thanks Julie for taking the time to leave us a 5-star review. We always love to hear positive feedback about our technicians. I will make sure to pass this on to Matt. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Love their service and ease of making appointments

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A Response from: Patrick Behrens

Thank you Lee for taking the time to leave a 5-star. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From first contact, they were very responsive. Appointment made for the following day. They called to schedule an earlier appointment which was fine. Matt came out and talked with my husband, very polite young man. The quote was a bit pricey so we are still unsure of our next move.

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A Response from: Patrick Behrens

Thanks Sandra for the great 5-star review. We are proud that Matt was polite and was able to get you a quote. Please keep in mind that our warranties are much better than most garage door companies in NWA. We appreciate your business!

Matt Taylor Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great! Called one day and they came out the next day. Got it in working order until the new door comes in. The technician, Matt, was very easy to talk to, was competent, and explained everything in way that was easy to understand. Thank you, Matt!!

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A Response from: Patrick Behrens

Thanks Hal for the awesome 5-starr review. We are very proud to know that Matt was able to get your garage door repaired enough for it to be safe for your use. until your new door comes in. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor notified us of his arrival time and arrived on time. He was very professional and repaired our garage door in a timely manner.

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A Response from: Patrick Behrens

Thank you Sandra the great 5-star review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, courteous and on time.

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A Response from: Patrick Behrens

Thank you Diana for leaving us a 5-star review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Highly recommend. Was easy and fast to get apt.and they came out next day and installed new door opener.

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A Response from: Patrick Behrens

Thank you Susan for the 5-star review. We appreciate your business and for taking the time to leave your review!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision had someone to our horse wothin an hour of my call. They assessed the situation and gave us a clear explanation of what was wrong and what it would take to remedy the situation. The young man that came out was very professional, polite and efficient.

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A Response from: Patrick Behrens

Thank you Wanda for leaving us a 5-star review. It is music to my ears to such nice compliments about our technicians. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was AWESOME! Was on time, professional, knowledgeable and efficient! I couldn’t have asked for a better experience! Thank you Matt!

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A Response from: Patrick Behrens

Thanks Jeff and Marie for the great 5-star review. We love to hear the words professional, knowledgeable, and efficient! I am glad that Matt was able to take care of your garage door needs. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt did an excellent job! He explained to me all my queries.He did an amazing job!! Thank you!

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A Response from: Patrick Behrens

Thank you Mary for the 5-star review. We love to hear that our technicians are providing such great service! We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was out here to examine the damage to my garage door. He made a few minor adjustments so that I will still be able to open and close the door while waiting for replacement parts that had to be ordered, to come in. He was also kind enough to bring my trash can back up the hill of a driveway I have.

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A Response from: Patrick Behrens

Thanks Zetta for your great 5-star review! We are proud to know that Matt was able to get you operational while waiting for your replacement! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been calling our previous provider for a simple fix for 5 days. No response……. One call to Precision and the next day it was fixed. The tech was VERY PROFESSIONAL and had everything he needed on the truck. A new customer for life!!!

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A Response from: Patrick Behrens

Thanks Steve for the great 5-star review. We are proud that we were able to get your garage door repaired. It is always great to hear we have a satisfied new customer. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor did a fantastic job. Very knowledgeable about the products and didn't try to be pushy when offering the solution that we ended up accepting. We've used Precision several times in the past and trust them with our garage door needs

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A Response from: Patrick Behrens

Thanks Brent for the great review. We are proud that Matt was able to get your garage door up and running properly! We appreciate your continued support!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super friendly, knowledgeable & arrived right on time! Tanner Even helped me program my car & the keypad again! I was very impressed & appreciative of tanners wonderful manners!

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A Response from: Patrick Behrens

Thank you Charity for the awesome 5-star review. We are proud to hear that Tanner took care of all your garage door needs! We appreciate your business!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was on time, quick to "diagnose" our problem and very detailed explaining our options. He quickly installed the new equipment we chose and we are very satisfied with the product as well as his professionalism. We are very glad we chose Precision.

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A Response from: Patrick Behrens

Thanks JB for the 5-star review. We enjoy getting feedback from our customers. Knowing that our technicians are representing the company in such a positive way helps us continue to grow the company. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent. I would not hesitate in recommending precision to anyone. Thank you!!

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A Response from: Patrick Behrens

Thank you Rich for the awesome review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Patrick Behrens

Thanks Pete for the 5-starr review! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company and their tech Ethan knew exactly how to fix my garage door! He was quick and the problem was solved. We purchased our door from them a few years ago and it was the best purchase we have made. Highly recommend them.

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A Response from: Patrick Behrens

Thanks Velta for the 5-star review! We are glad that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very professional and nice. He came out the day we called. He fixed our door ! Storms were coming. We needed our door fixed.

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A Response from: Patrick Behrens

Thank you David for the 5-star review. We are glad to hear that Luke was professional and was able to get your garage door fixed promptly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was on time , very pleasant repair man. Was satisfied with service. Only negative , was quoted a price on the springs before Repair, invoice showed not as quoted.

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A Response from: Patrick Behrens

Thank you Peggy for taking the time to give us your feedback. We do use a call center that quotes prices that are incorrect and we are working on getting that issue resolved. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was great! Very friendly and explained everything I needed to know. He was very thorough and made sure that I understood each aspect of a properly working door. He was so professional, honest, and helpful. I would highly recommend

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A Response from: Patrick Behrens

Thank you for the 5-star review, Sheri! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been having problems with these doors off and on. I am 71 years old and tired of messing with it. I called and talked to your receptionist. She was very professional and took my info. Matt called around 4:00 and he had a great attitude he was very professional. He took care of the problem and now I can open the door without my back hurting. When you know what your doing it all seems so easy to line up. Great experience all around and I will definitely spread the word. Have a blessed day.

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A Response from: Patrick Behrens

Thank you for the great review, Ronald! We are so pleased that you had an awesome experience with Matt! We hope that we can be your "go-to" garage door servicer! WE appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor was outstanding to deal with. Courteous,up front,and honest even though I decided not to buy a new door today. Great representative for any company

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A Response from: Patrick Behrens

Thank you Chris for your great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!

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A Response from: Patrick Behrens

Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man, Matt that came out and fixed the the problem that was causing the door not to open is a very kind and respectful worker. He did what needed to be done in a very good time and was very helpful in what was wrong and that the door would need to be replaced and will be back to be done soon. Appreciate Matt and the kind of person he is. A good one.

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A Response from: Patrick Behrens

Thank you Rosemary for your great 5-star review! We appreciate your support! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Tanner Lechner, presented himself well. He was professional, courteous, patient and friendly. He was knowledgeable in all aspects of his product line and offered us sound opinions for solutions that would solve our door problem. All without any pressure to make a decision or purchase any product or service. It was a pleasure to experience a person who really enjoys his work.

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A Response from: Patrick Behrens

Thank you James, for taking the time to leave your awesome review! We appreciate your support! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looked online for garage door repair and Precision had a lot of high reviews. So I thought I would give them a try. Matt did a great job!

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A Response from: Patrick Behrens

Thank you for the 5-star review. We are glad that Matt was able to get your garage door up and running properly! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional and simple from scheduling through repair. I highly recommend.

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A Response from: Patrick Behrens

Thank you Carol for the great review! We are glad that our technician was able to get your garage running smoothly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the precision service guy showed up on time and only took about 15 minutes tofix the problem. i've used them twice now and both times a great job. i intend to use this company again. the company definitely earned 5 stars.

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A Response from: Patrick Behrens

Thank you Darrell for the great review. We love to hear feedback from out customers! We appreciate your business! Sincerely, The Precision Door Family

Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Matt Taylor
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618