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Read what people are saying
about Precision Garage Door in:

Fort Smith/ River Valley Area, AR

Precision Garage Door of NWA & River Valley
has received 207 reviews, averaging 4.77 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Highly recommend. Was easy and fast to get apt.and they came out next day and installed new door opener.

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A Response from: Patrick Behrens

Thank you Susan for the 5-star review. We appreciate your business and for taking the time to leave your review!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision had someone to our horse wothin an hour of my call. They assessed the situation and gave us a clear explanation of what was wrong and what it would take to remedy the situation. The young man that came out was very professional, polite and efficient.

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A Response from: Patrick Behrens

Thank you Wanda for leaving us a 5-star review. It is music to my ears to such nice compliments about our technicians. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was AWESOME! Was on time, professional, knowledgeable and efficient! I couldn’t have asked for a better experience! Thank you Matt!

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A Response from: Patrick Behrens

Thanks Jeff and Marie for the great 5-star review. We love to hear the words professional, knowledgeable, and efficient! I am glad that Matt was able to take care of your garage door needs. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt did an excellent job! He explained to me all my queries.He did an amazing job!! Thank you!

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A Response from: Patrick Behrens

Thank you Mary for the 5-star review. We love to hear that our technicians are providing such great service! We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was out here to examine the damage to my garage door. He made a few minor adjustments so that I will still be able to open and close the door while waiting for replacement parts that had to be ordered, to come in. He was also kind enough to bring my trash can back up the hill of a driveway I have.

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A Response from: Patrick Behrens

Thanks Zetta for your great 5-star review! We are proud to know that Matt was able to get you operational while waiting for your replacement! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been calling our previous provider for a simple fix for 5 days. No response……. One call to Precision and the next day it was fixed. The tech was VERY PROFESSIONAL and had everything he needed on the truck. A new customer for life!!!

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A Response from: Patrick Behrens

Thanks Steve for the great 5-star review. We are proud that we were able to get your garage door repaired. It is always great to hear we have a satisfied new customer. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor did a fantastic job. Very knowledgeable about the products and didn't try to be pushy when offering the solution that we ended up accepting. We've used Precision several times in the past and trust them with our garage door needs

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A Response from: Patrick Behrens

Thanks Brent for the great review. We are proud that Matt was able to get your garage door up and running properly! We appreciate your continued support!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super friendly, knowledgeable & arrived right on time! Tanner Even helped me program my car & the keypad again! I was very impressed & appreciative of tanners wonderful manners!

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A Response from: Patrick Behrens

Thank you Charity for the awesome 5-star review. We are proud to hear that Tanner took care of all your garage door needs! We appreciate your business!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was on time, quick to "diagnose" our problem and very detailed explaining our options. He quickly installed the new equipment we chose and we are very satisfied with the product as well as his professionalism. We are very glad we chose Precision.

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A Response from: Patrick Behrens

Thanks JB for the 5-star review. We enjoy getting feedback from our customers. Knowing that our technicians are representing the company in such a positive way helps us continue to grow the company. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent. I would not hesitate in recommending precision to anyone. Thank you!!

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A Response from: Patrick Behrens

Thank you Rich for the awesome review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Patrick Behrens

Thanks Pete for the 5-starr review! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company and their tech Ethan knew exactly how to fix my garage door! He was quick and the problem was solved. We purchased our door from them a few years ago and it was the best purchase we have made. Highly recommend them.

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A Response from: Patrick Behrens

Thanks Velta for the 5-star review! We are glad that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very professional and nice. He came out the day we called. He fixed our door ! Storms were coming. We needed our door fixed.

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A Response from: Patrick Behrens

Thank you David for the 5-star review. We are glad to hear that Luke was professional and was able to get your garage door fixed promptly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was on time , very pleasant repair man. Was satisfied with service. Only negative , was quoted a price on the springs before Repair, invoice showed not as quoted.

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A Response from: Patrick Behrens

Thank you Peggy for taking the time to give us your feedback. We do use a call center that quotes prices that are incorrect and we are working on getting that issue resolved. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was great! Very friendly and explained everything I needed to know. He was very thorough and made sure that I understood each aspect of a properly working door. He was so professional, honest, and helpful. I would highly recommend

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A Response from: Patrick Behrens

Thank you for the 5-star review, Sheri! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been having problems with these doors off and on. I am 71 years old and tired of messing with it. I called and talked to your receptionist. She was very professional and took my info. Matt called around 4:00 and he had a great attitude he was very professional. He took care of the problem and now I can open the door without my back hurting. When you know what your doing it all seems so easy to line up. Great experience all around and I will definitely spread the word. Have a blessed day.

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A Response from: Patrick Behrens

Thank you for the great review, Ronald! We are so pleased that you had an awesome experience with Matt! We hope that we can be your "go-to" garage door servicer! WE appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor was outstanding to deal with. Courteous,up front,and honest even though I decided not to buy a new door today. Great representative for any company

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A Response from: Patrick Behrens

Thank you Chris for your great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!

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A Response from: Patrick Behrens

Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man, Matt that came out and fixed the the problem that was causing the door not to open is a very kind and respectful worker. He did what needed to be done in a very good time and was very helpful in what was wrong and that the door would need to be replaced and will be back to be done soon. Appreciate Matt and the kind of person he is. A good one.

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A Response from: Patrick Behrens

Thank you Rosemary for your great 5-star review! We appreciate your support! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Tanner Lechner, presented himself well. He was professional, courteous, patient and friendly. He was knowledgeable in all aspects of his product line and offered us sound opinions for solutions that would solve our door problem. All without any pressure to make a decision or purchase any product or service. It was a pleasure to experience a person who really enjoys his work.

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A Response from: Patrick Behrens

Thank you James, for taking the time to leave your awesome review! We appreciate your support! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Looked online for garage door repair and Precision had a lot of high reviews. So I thought I would give them a try. Matt did a great job!

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A Response from: Patrick Behrens

Thank you for the 5-star review. We are glad that Matt was able to get your garage door up and running properly! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional and simple from scheduling through repair. I highly recommend.

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A Response from: Patrick Behrens

Thank you Carol for the great review! We are glad that our technician was able to get your garage running smoothly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the precision service guy showed up on time and only took about 15 minutes tofix the problem. i've used them twice now and both times a great job. i intend to use this company again. the company definitely earned 5 stars.

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A Response from: Patrick Behrens

Thank you Darrell for the great review. We love to hear feedback from out customers! We appreciate your business! Sincerely, The Precision Door Family

Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very friendly and professional. It didn't take very long.

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A Response from: Patrick Behrens

Thank you Wayne for the awesome review! We Appreciate your business! The Precision Family

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good professional work!

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A Response from: Patrick Behrens

Thank you Gena for the 5-star review! We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kind quick service and cleanup was excellent!

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A Response from: Patrick Behrens

Thank you, Nancy for the great review! We appreciate your business! Your Precision Door Team of NWA

Acoya Herron Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Acoya Herron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased. We did not have an emergency type situation like some but needed maintenance. Ethen was kind, respectful, and knowledgeable. He explained the new system and workings of it and ask if we had questions. Honestly I had no idea a garage door with its new controls could do so much but can see the safety of having it for sure. Could not have been a better experience.

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A Response from: Patrick Behrens

Thank you for the feedback! Were are happy to hear about your experience with Ethan and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response, technician worked quick and efficient. He explained what I needed to get up and operational again. Thanks for your help.

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A Response from: Patrick Behrens

Thank you William for the great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

30 minutes after the technician left the opener quit working again. I called back, a lady called me back and said she would check and call me back shortly. An hour later I still haven't heard from her. I live alone and can't manually open and close the door by my self.

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A Response from: Patrick Behrens

Thank you for your feedback, Anita. I will follow up with Matt and make sure we get you squared away.

Comment from: Anita Riddles

Thank you. Matt was here again today and we think the problem is solved. He is so nice and courteous. All of the staff that I spoke with have been helpful and patient with me. It is so nice to be able to call and not spend 30 minutes on the phone listening to a menu. Also thanks to Tina for being so helpful.

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response. Excellent work. We are very happy with our new system.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being your go-to garage door service provider. Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618