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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of NWA & River Valley
has received 119 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

My garage door broke and had my car held hostage in the garage when Precision came within 24 hours to fix the garage door freeing my car for use. Precision was efficient, friendly, tidy and went above and beyond communicating when and who was coming. Sam was very friendly and clearly communicated what needed to be done and how much things would cost. I would highly recommend Precision.

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A Response from: Patrick Behrens

Thank you Ms. Davison for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Product:
Cables

Technician: Cade Mercell
Review:

Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Wayne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Cade! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Cade Mercell
Review:

Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

Tech was friendly and professional. I would recommend them.

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Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Residential Installer: Acoya Herron
Review:

The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.

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A Response from: Patrick Behrens

Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

So pleased with David Stubbs. He is so courteous and kind.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! David is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!

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A Response from: Patrick Behrens

Thanks for the review Bill. We are pleased to know you were happy with the service!

Service Provided:
Garage Door Opener Repair

Review:

I’m so happy with my new door. He did a good job, except for one little thing, he left a big pile of wrapping stuff that I will have to carry off because it is not supposed to be put in either of my trash barrels.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Wilson! We take pride in providing the best possible service to our customers, and we are happy to hear David did just that! We appreciate your business and hope we can service again while finishing the job promptly for you without any inconveniences! We look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
Review:

Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Just had Wes come out and take care of our garage door installation and it was quick and done perfectly. Very polite.

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A Response from: Patrick Behrens

Thank you so much for the kind words for our great team member that takes great care of our customers. We are so happy that you like your new door! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Review:

I would like to say that Stephen is awesome. Why? Cause I sent him pictures in a text of cables that needed replaced and he had me an appointment the next day to get those replaced. He went above and beyond to make sure that problem was resolved quickly. Thanks to Steve Colley for installing the new cables. He did an amazing job as well.

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A Response from: Patrick Behrens

Thank you, Mr. Tim for the great review! We will certainly pass along to Steve; just how happy you were with the service you received. We appreciate your business and thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Seth and Sam were nice and polite and had the knowledge to fix my door problem fast and efficiently. Well pleased only one problem didn’t have my coupon to put on my bill.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door also, apologizing for that inconvenience regarding the coupon. We look forward to working with you in the future if we can be of any further service! Thank you for your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Dustin serviced our garage door today and in the past. Very polite and knowledgeable. We are very happy with the service we received today. We called in at 8:15 and Dustin was here about 3pm, schedule at 4pm. Nice to have same day service. Thanks

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Quick, awesome service! Very helpful!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Westling! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal for you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Quick and efficient service. Employees are nice and answered all my questions!

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Matherly. We are glad we could help. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your service at all levels was excellent !

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wyatt! Our goal is 100% customer satisfaction. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Residential Installer: Acoya Herron
Review:

Jacob was Great!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Justin was excellent. He arrived on time. Quickly diagnosed the problem, and completed the repairs in short order. The service was thorough and efficient. This is an excellent company which i highly recommend.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so pleased to hear we come highly recommend from a great customer. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Steve did such a great job! He was extremely knowledgeable

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Brown. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

These guys are always prompt and professional. I highly recommend them.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. and Mrs. Crawford and your recommendation. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I'd highly recommend not having this company come to your home for a repair. No attempt was made to repair our garage door. I basically had to pay $50 to have them try and sell me a new garage door.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Jacob was very friendly and knowledgeable about what repairs needed to be done with my garage door. He was courteous and showed up on time. I highly recommend Jacob and Precision door service.

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A Response from: Patrick Behrens

Thank you for the review and recommendation, Charles. We will certainly pass along to Jacob, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.

Service Provided:
Broken Garage Door Spring Repair

Review:

I was told eveything was under warranty and then I was charged. They said they would cover any damage but then I had to pay for it. Really prompt service though and professional

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A Response from: Patrick Behrens

Mr. Joshi- Thank you for taking the time to provide us with your feedback. Please feel free to call me back at your convenience so that we can discuss this matter further. I've left you a voicemail with my contact information as well. Sincerely,

Service Provided:
Garage Door Repair

Review:

Service was prompt and great

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Trammell. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Jacob and his technician were very professional! They both explained what happened and knowledgeable in repairing the spring. Appreciated them listening to our concerns about other features as well. Happy we used precision!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

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A Response from: Patrick Behrens

We are thrilled to hear Trenton provided a great service for you! Thank you for choosing Precision for your garage door needs!! Glad to hear you're excited about your new doors!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618