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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of NWA & River Valley
has received 71 reviews, averaging 4.99 Stars:
1 2 3 4 5
Review:

technician was very proffessional and polite. he knew what he was doing and answered questions while working. would definitely ask fof him again if ever needed. lived up to the ad on the internet. also, was nice to have a real person answer their phone, even tho it was past normal business hours. highly recommend this company.

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Trenton Dunn Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Trenton Dunn
Review:

Our garage door broke in the middle of the night so I called Precision at 7am the next morning. I was scheduled right away for the same day service and Seth showed up at 11am to assess the problem. I even received a text with a picture of the technician and a little bio so that I knew who to expect. Due to poor installation by the initial builders in 2019, our garage door failed and needed to be completely replaced. The good news in all of this was that Seth was very professional, quick to help us get our garage door to close & helped provide a reco for the replacement. The installation of the new door won't be until Dec 2021 but I'm leaving this review based off our initial service call and small repair until the main, new garage door comes in. I chose this company based on the Google reviews I saw and I believe they've earned all the best ratings due to this level of professional/courteous service. I'd reco them to anyone!

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Seth Ottino Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Seth Ottino
Review:

Justin was our service technician, and he came on a Sunday, the same day we had made the call. Our garage door opener was completely in repairable and we had it replace within two hours of Justin's arrival.

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Justin Peterson Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Justin Peterson
Review:

Jaden came out to repair my garage door, which had jammed due to a bad cable. He was very knowledgeable, polite, explained what had caused the problem to begin with and offer a couple of solutions for me to select from for the repair. He was fast and did a great job. I’m pleased with the quality of service I received!

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Jaden Mayor Service Provided:

Broken Garage Door Spring Repair


Technician: Jaden Mayor
Review:

We couldn't be happier with Precision Door, we promptly got an appointment at the perfect time, our technician Justin Peterson called ahead, arrived on time, and took care of our garage door concerns professionally, efficiently and with a smile. Highly recommended!

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Justin Peterson Service Provided:

Garage Door Repair


Technician: Justin Peterson
Review:

Precision Door installed a new garage door for me last August. I was having trouble with the opener. Called for an appointment. Was relieved to have prompt, same day service. Jaden was terrific. He explained about the sensor that had been slightly moved. He helped set up the myQ ap that I was intimidated to do on my own. So relieved. Precision is fortunate to have an intelligent, polite and personable employee such as Jaden. Hats off to Jaden and Precision Door Northwest Arkansas!! Thank you, Gail

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Jaden Mayor Service Provided:

Garage Door Opener Repair


Technician: Jaden Mayor
Review:

We got new garage doors and garage door openers. We simply love the look of the doors and hoe smooth the garage doors now open. All installers were extremely professional and knew what they were doing. Like most things, we did have a few bumps in the road and Lee the Director of Operations and Kari worked with us through those. The quality of the work and the doors themselves are really good. Would recommend them to anyone.

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Andrew Sexton Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Andrew Sexton
Review:

They were very nice and do excellent service, every time I've called they were always on time, I would definitely recommend them!

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Service Provided:

Garage Door Repair


Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

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Wes Smith Service Provided:

Install Garage Doors


Product:

Remotes / Keypad


Senior Installer: Wes Smith
Review:

Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!

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Justin Peterson Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Justin Peterson
Review:

Had a fantastic experience with Precision today. The technician (Trent Dunn) was very professional, knowledgeable, prompt and took the time to address all our concerns. We ended up changing two cables and 12 rollers. I gladly recommended him on our neighborhood Facebook page after his visit.

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Trenton Dunn Service Provided:

Garage Door Repair


Product:

Rollers


Technician: Trenton Dunn
Review:

Jaden was courteous and professional. I was impressed with his work ethic.

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Jaden Mayor Service Provided:

Garage Door Repair


Product:

Springs


Technician: Jaden Mayor
Review:

I was very impressed by Precision and the services of Steve Colley, the technician who worked on our door. He was very knowledgeable, communicative and a pleasure to work with.

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Steve Colley Service Provided:

Garage Door Repair


Product:

Springs


Senior Technician: Steve Colley
Review:

Patrick Behrens responded very quickly, within 2 hours, to my call for help to repair our garage door. The door had a broken spring and other issues making it unusable. He assessed the issues within minutes of his arrival, provided a detailed estimate of his proposed repairs, and once I approved he completed the repairs in minimal time...in total about 4 hours from the time I placed the call. Patrick was very professional and respectful. I highly recommend Precision and especially Patrick to anyone in need of garage door repairs.

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Trenton Dunn Service Provided:

Garage Door Repair


Technician: Trenton Dunn
Review:

Dayton communicated well and did great work. Will definitely be contacting the company for future needs.

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Service Provided:

Install Garage Doors


Product:

Garage Door Opener


Review:

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

Justin Peterson Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Justin Peterson
Review:

Excellent response time and service. Travis was a pleasure to work with.

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A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:

Garage Door Opener Repair


Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!

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A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Andrew Sexton Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Andrew Sexton
Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!

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Service Provided:

Garage Door Repair


Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!

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Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

outstanding!!!!!! he was polite knowledgable and very helpful. he analyzed the situation and suggested the best solution for our garage door. My husband googled your company and we would recommend your company because of Travis . Fabulous employee! please see bill to see what we purchased.

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Service Provided:

Garage Door Repair


Product:

Cables


Review:

Our garage door that I had purchased from a big-box store was professionally installed a little more than a year ago. After several repairs, I was at the end of my rope. It was very frustrating when the opener wouldn't work properly, the buttons took several times to respond, the remotes needed batteries replaced far too often. I called Precision, and Travis was here within 4 hours to replace it. An hour later, Travis completed all of the work, programmed all of the remotes and the car, and gained a very happy customer. The moment the other opener has problems, it's getting replaced the same way.

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Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Review:

This was the second time Aaron has came out to help (lightening strike) and he is so helpful and professional. He added some surge protectors last time so it was a minor repair this time. I have had quick, professional service each time I have used Precision garage door service. Thank you.

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Service Provided:

Garage Door Opener Repair


Review:

Travis did a thorough inspection and showed me the items that he recommended replacing. Very respectful young man and I wouldn’t hesitate using this company in the future.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

Spring broke and door needed adjustment. Precision made it out same day and fixed the door on the spot. works perfect now!

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Service Provided:

Broken Garage Door Spring Repair


Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!

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Justin Peterson Service Provided:

Garage Door Opener Repair


Technician: Justin Peterson
Review:

I was very pleased with the service Aaron provided. He answered all my questions, and provided good advice. Aaron was at all times very professional in his dealings with me.

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Service Provided:

Garage Door Repair


Review:

We had bought and had installed new garage doors and openers everyone was so nice and on time loved the doors. Then 3 weeks later lightning struck the house and they had to come back and replace one of the openers and added surge protectors. They have been so great to work with.

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Service Provided:

Garage Door Repair


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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR Licensce #
0365280618