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about Precision Garage Door in:
Bentonville, AR
Precision Garage Door of NWA & River Valleyhas received 143 reviews, averaging 4.92 Stars:
Bentonville, AR
Thank you Gary for the awesome review! We are glad that Justin was able to explain the details of what may be involved with repairing your garage door. We appreciate your business!
Bentonville, AR
Same day service. Friendly and professional. Will definitely use again.
- Becky Stewart
Thank you for the great review Becky! We appreciate your support! Sincerely, PDS of NWA
Bentonville, AR
Drew did an excellent job
- Ron & Judy Baker
Thank you for the review. We are glad that Drew was able to get you serviced in a timely manner. We appreciate your business!
Bentonville, AR
A big shout out and thank you to Drew Bates, who clearly and calmly led us through an understanding of how garage doors operate, and what we need to do to replace our 23 year-old garage doors so that they operate as we need them to. Interestingly, our across the street neighbor walked over, to make a garage door connection, too.
- JS
Thank you, Marsha for the awesome review! We are happy to hear that Drew was able to explain your particular situation clearly. Garage doors can be more complicated than we think! We appreciate your business! The Precision Family
Bentonville, AR
Precision Garage Door Service, and our technician, David, were prompt and courteous. They responded very quickly to my online inquiry and were able to get out to repair our garage door the next day. The garage door now works better than it did when we purchased the house, more smoothly and quietly. I highly recommend Precision Garage Door Service.
- David Kosnoff
Thank you David for your great review. We are happy to hear about your experience with David and Precision Door of NWA. We look forward to being your "go-to" garage door service provider.
Bentonville, AR
Justin was wonderful!!! Very professional explain what all needed to be repaired. They are not pushy and explain everything in layman terms. We needed the torsion spring changed. It did not take him long to change it. I would definitely recommend the company and Justin.
- Kim Janssen
Thank you for your great review, Mr. Janssen! We are happy to hear that Justin was able to get your garage door up and working properly! We appreciate your business! The Precision Door Team
Bentonville, AR
Professional and quick service.
- Lynn Fortner
Thank you Lynn for the 5-star review! We appreciate your business!
Bentonville, AR
Servicemen were knowledgeable, thorough, and efficient. I will be using this company again, thanks!
- Stacie Bloomfield
Thank you for taking the time to leave us a 5-star review!
Bentonville, AR
David was professional, he called ahead of his arrival, was on time and did an excellent job. The door operates great. We appreciate the prompt and great service.
- Marc Jagmin
Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!
Bentonville, AR
Luke was great! He was on time, honest, and got my problem fixed quickly. It was also super easy to set up my appointment online.
- Mark Johnson
Thank you for the great review! We appreciate your business! Sincerely PDS of NWA
Bentonville, AR
Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.
- Bennett
Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family
Bentonville, AR
What a great experience. The whole team exceeded my expectations. The installer, Levi, was very professional and highly detailed oriented. The new garage doors and opener I purchased work so much better than the previous ones. Make sure you visit Precision's showroom in Rogers to really appreciate what they offer versus other garage door companies. You get what you pay for and my experience was worth it.
- Robert Beck
Thanks Robert! We were happy to hear about your experience with Levi and Precision Door of NWA. We look forward to being your "go to garage door service provider"!
Bentonville, AR
Couldn’t ask for better service. Affordable, friendly, courteous, step by step information, and fast to respond and fix.
- Michael Sharp
Bentonville, AR
Precision Garage Door does a friendly and professional job for me and has come over the same day I call or the next day at the latest! Drew was a pleasure to work with and explained exactly what was wrong and what needed to be done to fix it and how long it would take. He also showed me an itemized break down of the costs involved before he got started. I would definitely recommend Precision Garage Door for any installation or repair!
- Trey Willis
Bentonville, AR
Luke was very helpful and explained everything before and after servicing our garage door. Great service!
- D.W.
Product:
Bentonville, AR
Great technician but poor company policy. Sam, the technician was excellent, he was helpful and communicated well. I do feel that the policy of requiring a $50 service charge before getting a quote is not a good business practice. If a customer wants to get a second opinion this policy makes that very hard as they then have to lose the service fee. In my case, I did want a second opinion and Sam did waive the service fee after I asked which was good customer service. Also, I noticed that there was company "policy" that forced me into more expensive repairs.
- Eric Jung
I would like to thank you for the great review of our technician Sam. We have a compressive training program including hiring an outside training company to make sure that our technicians represent us in the very best manor. We also send each technician to every job with a fully stocked truck so that they can solve 98% of the garage door problems our customers encounter and we generally do that in just one trip. We do charge a modest service fee that we disclose before setting each appointment. We also give the technicians the authority to wave this modest fee if there were any sort of customer confusion about the the customer having agreed to this fee before booking their appointment with us. This is exactly what Sam did in your case. We do wish you the best of luck in getting your garage door repaired.
Bentonville, AR
They arrived when they said they would. Justin was friendly and serviced my garage door quickly. He answered any questions I had. Definitely happy I chose Precision!
- Valocean Byrd
Thank you for the feedback. We appreciate you taking the time to let us know about your experience with Justin. We look forward to being your "go to garage door service provider"!
Bentonville, AR
My wife called me after I left the house this morning to tell me the garage wouldn’t go up. Her car was trapped in the garage and we had kids to get to school. I immediately got online, Googled, and scheduled a service call with Precision Door from my phone within 2 minutes. It was a very simple process. I went home and let my wife take my car and waited for the appointment. I got an early call from Luke to tell me he was immediately available if it was convenient. Heck Yeah! Luke showed up, diagnosed the issue, and let me know what needed to be done and how long it would take. He got the job knocked quickly and efficiently. He did a great job. I was pleasantly surprised to find out the Precision Door stands behind their work with a life time warranty. I could not be more satisfied. Great job all the way around.
- Baxter Conley
Product:
Bentonville, AR
Tech immediately tried to sell me more or “better” parts. Started project and messed up the spring. Had to correct this so it took more time which I was then charged for after he called “the boss” who said to do that. I pre paid Home Depot for the door opener /installation project then had to pay another 145 bucks over that initial price. Tech dropped a light bulb on the garage floor but “ tried” to clean it up…….things happen I guess.
- Misty Wilbur
Product:
Bentonville, AR
Local is what I liked. David and Eathan did a wonderful job explaining my problem and showing me. I would recommend this company.
- Debbie Benson
Bentonville, AR
Justin did a very good job. Thanks
- Thuy Nguyen
Thank you for the 5-star review
Product:
Technician: Justin Peterson
Bentonville, AR
Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.
- Bruce
Bentonville, AR
David was thorough, courteous and informative. He explained every detail of the installation and Operation very well.
- David York
Bentonville, AR
Justin was great. Excellent customer service
- Lisa Watson Rg Sellers
Bentonville, AR
My garage door broke and had my car held hostage in the garage when Precision came within 24 hours to fix the garage door freeing my car for use. Precision was efficient, friendly, tidy and went above and beyond communicating when and who was coming. Sam was very friendly and clearly communicated what needed to be done and how much things would cost. I would highly recommend Precision.
- Patrick
Thank you Ms. Davison for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Product:
Bentonville, AR
We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Bentonville, AR
Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Bentonville, AR
On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella
- Wayne Mannella
Thank you very much for sharing your positive experience and your recommendation, Wayne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Cade! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Bentonville, AR
Fast service, Cade was very Straight forward explaining the repairs our garage door needed. Highly recommend this company.
- Patrick
Thank you for the stellar review and recommendation, Mr. Lopatofsky! We are proud Cade is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Bentonville, AR
Tech was friendly and professional. I would recommend them.
- Mark Johnson
Product:
Residential Installer: Acoya Herron
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
This was my first time to use Precision Garage Door of Northwest Arkansas and could not be more pleased. I called around 7:30 am and they were here by 10:00 am the same morning! Justin was great and he went above and beyond to make sure I was satisfied. I strongly recommend Precision Garage Door and will definitely call them again when the need arises!
- Gary Johnson