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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of Northwest Arkansas
has received 36 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Hernandez was outstanding! Showed up on time, diagnosed the problem with a full explanation, and made the appropriate repairs without the need for a return visit. Very fast and very professional. I highly recommend Precision Door and can’t say enough about Travis.
John Hutson
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Mr. Hutson! We take pride in providing the best possible service to our customers, and we are happy to hear Travis did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was awesome. Was very fast and friendly. Came out same day to fix a broken garage door! Very happy with this company and will use again in the future.
The Wards
A Response from: Patrick Behrens

Thank you very much for the great review, Ward Family! We are happy to hear Tyler provided you with excellent service and was able to solve your garage door problem. We look forward to providing you with excellent service in the future! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door operators were fried when lightening struck our home. At 9:30pm a guy answered the phone, took our information, sent a text, email and a technician introduction w/photo. The technician was very professional and knows the product he is installing. He kept us informed of our options on new garage door operators along with the warranty before the work began. Kept us informed of the schedule and pointed our several features on our new door operators. The area was left clean and the technician made sure we had all our questions answered before he left. This group is customer focused and quality oriented. I would call them again, and would recommend there services for any of your garage door needs.
Donna Reams
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Reams! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We want every experience to be "five stars"! We look forward to providing your with all your future garage door needs! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love Precision Door! Friendly, knowledgeable, and skilled! Definitely recommend them to everyone!
Tracy Hillis
A Response from: Patrick Behrens

Thank you for the kind words, Tracy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician was very helpful in helping us choose the best garage door opener for our door. He was also very polite and courteous and very professional in getting everything installed in a timely manner. Steve was very professional and courteous and polite in doing the install and answering our questions. He knew exactly what we needed. I want to Thank him and you for sending him to our address.
Tim
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Tim! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a weekend incident that resulted in our door not working and precision was very quick to schedule an appt and come out and repair our door in no time. Very professional, family friendly, personable and quick. Great experience and will definitely call them if we have any more issues. You can’t go wrong with precision door services.
Thomas Green
A Response from: Patrick Behrens

Thank you, Mr. Green, for the awesome review. We are glad to know you were happy with your service and your technician. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has been great to work with. They have installed 4 sets of doors for me and I have been extremely happy with their workmanship. I really like the bio that is included when the technician is headed my way, it is a great touch!
Ironwood Homes
A Response from: Patrick Behrens

Thank you, Jared, for the kind words. It is always a privilege to be part of such awesome projects. We appreciate your business and look forward to the next one! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job. Very professional, timely and was in and out in a flash.
Sam Johnson
A Response from: Patrick Behrens

We love to hear it, Mr. Johnson, and are glad to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.
Renae Dudley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was fast, courteous, and very competent! Great service, will recommend to my friends. Thanks!
Pauline Austin
A Response from: Patrick Behrens

Outstanding! We love to hear it. We appreciate your business, Pauline, and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I went directly to the internet. There you were, such a great looking and trusted company, and that five star rating! I knew I could't go wrong.
Kathy Grimes
A Response from: Patrick Behrens

Thank you, Kathy, for giving us the opportunity! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin from Precision was very professional and came out promptly to help us when our garage door broke late one afternoon. Kevin stayed into the evening to complete the repair. He was cordial and explained everything he was repairing. Great experience!!!
Tim Clark
A Response from: Patrick Behrens

Thank you for the great review, Mr. Clark! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin was nollegable with my problem , favorable cost , left with door working better !
Randy Boysen
A Response from: Patrick Behrens

Thank you for the great review, Mr. Boysen! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied!! A spring broke on one of our garage doors so I contacted Precision Door for repair. Kevin came out that same day (a Friday) and he was great! He examined everything and presented me with different repair options. He was very professional and took the time to explain all options in detail and the benefits of each one...everything from just replacing the spring to installing new openers. My wife and I have been wanting "quieter" openers for some time now, so we chose to have a complete rebuild done w/new belt drive openers - they're awesome! (Note - Kevin did not try to "push or sell" us this option.) Like I said at the beginning of this review - Very Satified! I would definitely recommend Precision Door.
Tony Ford
A Response from: Patrick Behrens

Thank you for the great review, Mr. Ford! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron Johnson deserves 5 stars!!! He was professional, courteous and interested in the customer's best interest!!! We would highly recommend him.
Jimmie Nichols
A Response from: Patrick Behrens

Outstanding, Mr. Nichols, that's what we love to hear! Thanks again for choosing Precision. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Extremely fast, professional and friendly. Completely buttoned up. Highly recommend Precision Door NWA!
Dennis Wewers
A Response from: Patrick Behrens

Thank you, Dennis! This is exactly what we want to hear. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They showed up and repaired the door quickly and gave me the option to purchase new cable with a lifetime guarantee. It was reasonably priced, I took the deal. It was installed. We got fast friendly service. We made a friend in the process. I will trust them with all my work, and will happily refer them to my family and friends.
Kirk Ehrenfelt
A Response from: Patrick Behrens

Thank you for the kind review, Kirk! We appreciate your business and the recommendation! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Serviceman was prompt and I assume did a good job (this was a duplex I own). He was great to let me know what was going on and worked out time with tenant.
Anne Burke
A Response from: Patrick Behrens

Thank you for the kind words, Ms. Burke! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service - on a Sunday! Jacob was extremely knowledgeable and great to work with. He was there on time and communicated throughout the day to let me know when to expect him. He clearly explained options and pros/con for fixing my garage door issue, and was very quick to make the repairs. Would do business with Precision again.
B Evans
A Response from: Patrick Behrens

Thank you for the kind words, Mr. Evans. We are so proud to be your go to garage door repair company. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision Door Service yesterday, and they came out today. On time and very knowledgeable about the issues we were having. He provided estimates for different options, and then talked with us to choose the best option. Very nice technician that took his time to do it right. So happy we called them. Thank you!
Jay Hall
A Response from: Patrick Behrens

Thank you, Mr. Hall, for the stellar review! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Customer service, All the way from the call i placed to get my garage serviced to Technian who fixed my garage door!!! Would reccommend.
Stella Ziebell
A Response from: Patrick Behrens

Thank you, Mrs. Ziebell, for such kind words. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was very friendly , new all about the products . Would recommend Percision to others.
Kathy Trammell
A Response from: Patrick Behrens

Thank you, Kathy, for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and super professional! Called them at 7:45am after the main spring popped on my garage door during the night. Answered quickly and had a technician out that same morning. Provided several pricing options (mild, hot and spicy) and then completed by noon. Ron was great!
Gino Capito
A Response from: Patrick Behrens

Thank you for the awesome feedback, Mr. Capito. We are happy to have been part of your project. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so pleased with the wonderful young man who repaired my garage door this morning. I will ask for him again if I need your services again. You are lucky to have him on your team. HE did a great job and was very nice. Thank you for sending him.
Debi Hashimoto
A Response from: Patrick Behrens

Thank you, Debi, for the kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.
Jim
A Response from: Patrick Behrens

Thank you, Jim, for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great communication - called prior to coming, was able to come sooner than expected, problem diagnosed in less than 10 minutes, and even lubed the doors....incredible customer service. Will definitely use them again!
Ashley Reeves
A Response from: Patrick Behrens

Thank you Ashley for the kind words. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!
Shara Guest
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly, and professional service. Jacob did and excellent job with the repair. He was extremely informative about yearly maintenance and an all around good guy as well.
Sterling Hartman
A Response from: Patrick Behrens

Thank you Mr. Hartman for the kind words. We will certainly let Jacob know just how happy you were with the service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Will was Great!!! He was very nice, took the time to explain options for us and find the best option that would fit our needs. We completely trust his opinion and he did a great job. Bless his heart, he was stuck in that sweltering heat when the door was closed, but he worked in a timely manner and got it done. He took the time to become friends with my dogs so there eouldnt be a issue with them. Will will come highly recommended
Ken & Glenda Harrel
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Guys were very knowledgeable and performed the repairs in no time, got to perform the service on time. very happy with the service
David M
A Response from: Patrick Behrens

Thank you David for the kind words. We are pleased to know you were happy with the service. Don't hesitate to give us a call in the future, should you need us. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
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