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Read what people are saying
about Precision Garage Door in:

Bentonville, AR

Precision Garage Door of Northwest Arkansas
has received 55 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response time and service. Travis was a pleasure to work with.
Edward Lapham
A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!
Kathy Grimes
A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!
Stephanie Furstenberg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!
Rick Hellinga
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.
Nick Shepherd
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.
James Rinehart
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding!!!!!! he was polite knowledgable and very helpful. he analyzed the situation and suggested the best solution for our garage door. My husband googled your company and we would recommend your company because of Travis . Fabulous employee! please see bill to see what we purchased.
Drew Collom
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door that I had purchased from a big-box store was professionally installed a little more than a year ago. After several repairs, I was at the end of my rope. It was very frustrating when the opener wouldn't work properly, the buttons took several times to respond, the remotes needed batteries replaced far too often. I called Precision, and Travis was here within 4 hours to replace it. An hour later, Travis completed all of the work, programmed all of the remotes and the car, and gained a very happy customer. The moment the other opener has problems, it's getting replaced the same way.
Brian
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the second time Aaron has came out to help (lightening strike) and he is so helpful and professional. He added some surge protectors last time so it was a minor repair this time. I have had quick, professional service each time I have used Precision garage door service. Thank you.
Barbara Cole
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a thorough inspection and showed me the items that he recommended replacing. Very respectful young man and I wouldn’t hesitate using this company in the future.
Ted Kerr
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring broke and door needed adjustment. Precision made it out same day and fixed the door on the spot. works perfect now!
Dana Reynolds
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did a great job fixing my garage door! He explained what the problem was. He was extremely efficient and professional. I highly recommend Precision!
Julie Bohannon
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service Aaron provided. He answered all my questions, and provided good advice. Aaron was at all times very professional in his dealings with me.
Thomas Main
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had bought and had installed new garage doors and openers everyone was so nice and on time loved the doors. Then 3 weeks later lightning struck the house and they had to come back and replace one of the openers and added surge protectors. They have been so great to work with.
Barbara Cole
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for an estimate for new garage doors and openers, Justin called and came early and was so knowledgeable and helpful, he went over several options and made ordering so easy. So excited to get them installed soon.
Barbara Cole
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Barbara! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin, our technician, did a great job. He was here within an hour of me calling to make an appointment. Damaged door is good as new!
Allison England
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came out, gave me a honest assessment and within 90 minutes had my entire system not only running, but running with modern upgrades that I was not expecting. Awesome job! Pur technician was top notch. First experience with garage door repair, will always call Precision!
Rob Mahler
A Response from: Patrick Behrens

Thank you, Mr. Mahler, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis is the best!
Traci Owens
A Response from: Patrick Behrens

Thank you for the kind words, Ms. Owens! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was so kind, friendly, and thorough. He got us set up with a new garage door system a few months back. Our house was recently struck by lightning and Travis came to save the day again! I have been so pleased with the product and customer service. I would recommend Precision to everyone!
Jenny Gentz
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Gentz! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Hernandez was outstanding! Showed up on time, diagnosed the problem with a full explanation, and made the appropriate repairs without the need for a return visit. Very fast and very professional. I highly recommend Precision Door and can’t say enough about Travis.
John Hutson
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Mr. Hutson! We take pride in providing the best possible service to our customers, and we are happy to hear Travis did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was awesome. Was very fast and friendly. Came out same day to fix a broken garage door! Very happy with this company and will use again in the future.
The Wards
A Response from: Patrick Behrens

Thank you very much for the great review, Ward Family! We are happy to hear Tyler provided you with excellent service and was able to solve your garage door problem. We look forward to providing you with excellent service in the future! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door operators were fried when lightening struck our home. At 9:30pm a guy answered the phone, took our information, sent a text, email and a technician introduction w/photo. The technician was very professional and knows the product he is installing. He kept us informed of our options on new garage door operators along with the warranty before the work began. Kept us informed of the schedule and pointed our several features on our new door operators. The area was left clean and the technician made sure we had all our questions answered before he left. This group is customer focused and quality oriented. I would call them again, and would recommend there services for any of your garage door needs.
Donna Reams
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Reams! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We want every experience to be "five stars"! We look forward to providing your with all your future garage door needs! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Love Precision Door! Friendly, knowledgeable, and skilled! Definitely recommend them to everyone!
Tracy Hillis
A Response from: Patrick Behrens

Thank you for the kind words, Tracy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician was very helpful in helping us choose the best garage door opener for our door. He was also very polite and courteous and very professional in getting everything installed in a timely manner. Steve was very professional and courteous and polite in doing the install and answering our questions. He knew exactly what we needed. I want to Thank him and you for sending him to our address.
Tim
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Tim! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a weekend incident that resulted in our door not working and precision was very quick to schedule an appt and come out and repair our door in no time. Very professional, family friendly, personable and quick. Great experience and will definitely call them if we have any more issues. You can’t go wrong with precision door services.
Thomas Green
A Response from: Patrick Behrens

Thank you, Mr. Green, for the awesome review. We are glad to know you were happy with your service and your technician. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has been great to work with. They have installed 4 sets of doors for me and I have been extremely happy with their workmanship. I really like the bio that is included when the technician is headed my way, it is a great touch!
Ironwood Homes
A Response from: Patrick Behrens

Thank you, Jared, for the kind words. It is always a privilege to be part of such awesome projects. We appreciate your business and look forward to the next one! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis did a great job. Very professional, timely and was in and out in a flash.
Sam Johnson
A Response from: Patrick Behrens

We love to hear it, Mr. Johnson, and are glad to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.
Renae Dudley
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was fast, courteous, and very competent! Great service, will recommend to my friends. Thanks!
Pauline Austin
A Response from: Patrick Behrens

Outstanding! We love to hear it. We appreciate your business, Pauline, and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I went directly to the internet. There you were, such a great looking and trusted company, and that five star rating! I knew I could't go wrong.
Kathy Grimes
A Response from: Patrick Behrens

Thank you, Kathy, for giving us the opportunity! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Opener
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