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Read what people are saying
about Precision Garage Door in:

Springdale, AR

Precision Garage Door of NWA & River Valley
has received 88 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.

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Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Seth Ottino
Review:

Good service,good information

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
Review:

I am well pleased with the service I received, David knew what he was doing and he worked fast.

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A Response from: Patrick Behrens

Thank you, Mr. Watkins, for the stellar review. We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Drew did an outstanding job and was great to work with.

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A Response from: Patrick Behrens

Thank you, Mr. Cox for the great review! We will certainly pass along to Drew; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Fast service for warranty work. Justin was great. Friendly and fast. Stood behind their work. Highly recommended

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Thomas! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

We called Precision and they came out the same day. Sam, the technician was very personable and knew his stuff. He installed a new "smart" door opener (Too smart for me) and replaced all the rollers on the door. He was done in about 90 minutes and the door is working beautifully. The door is making much less noise when opening and closing. The only negative is that it was pretty expensive, but I've learned in life that you pay for what you get. Also, the convenience of getting it fixed on the spot is worth a lot to us. Thanks Sam and Precision for job well done. We have recommended them and will continue to do so. Thanks again.....

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Hotchkiss! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Sam Manes
Review:

I received absolute amazing customer service from Precision Door. Tuesday at approximately 4:00 PM I hit the button to close my garage door. When I got inside my home I heard a very load pop. When I returned to the garage to check on the issue I immediately discovered the door spring had snapped. I wasn't sure who to call but remembered an advertisement in a sales flyer I receive monthly about Precision so I decided to give them a call. When the phone was answered they immediately started working to get me a time and date for the repair. The customer service representative responded that someone could be out within the next hour. I was amazed because I had expected a couple days before someone would be able to respond and repair my door. Sam Manes arrived within the hour and immediately started work on the door. He replaced the broken spring and suggested adding a second which should have been done when the door was originally installed. He was very knowledgeable and was completed within the hour. In the future there will be no searching for garage door service/repair because Precision has my business.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Sam on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

I'm very happy and very appreciative of the service , the technician was very nice and took care of our problem efficiently.I called this morning and the problem was taken care of this afternoon Thank You.

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Repair

Technician: Acoya Herron
Review:

Precision has been a great company to do business. Their technicians know their stuff and are very professional in their responsiveness and professionalism. I highly recommend them !

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Glen! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Wes Smith Service Provided:
Garage Door Repair

Senior Residential Installer: Wes Smith
Review:

Your technician was very efficient, courteous, and accommodating. He arrived early and completed the work in record time. We have used your company before at our personal residence and would definitely use you again, and recommend you to others.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that takes great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Repair

Product:
Springs

Technician: Acoya Herron
Review:

My son found them on the internet. I gave them a call on a Saturday and they were able to come out the same day with no additional cost for a weekend call. David was very knowledgeable and explained how everything worked in layman terms so I could understand (since I didn't know anything except open and close). He explained the options available, very honest and wasn't pushy like some home repair businesses do to get you to do more than what you called them out for. I highly recommend Precision Door Service and hopefully they will put you on hold just long enough for you to hear their song about garage doors:}:}:}

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A Response from: Patrick Behrens

Thank you, Ms. Carol for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Precision is always great to work with. They are always quick to respond and very knowledgeable and courteous. I highly recommend them.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to be able to provide great service to our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

very pleased with the work of david stubbs, excellant job. look forw ard to doing business with precision in the future. Tom Murphy

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David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Aaron was very professional, prompt and courteous. Fixed the door with ease. Would highly recommend this company.

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Service Provided:
Garage Door Repair

Review:

Very impressed. Called and had Steve arrive within alotted 2 hour window. (Literally an hour after I called.) Very professional and knowledgeable. While the expense was not what I wanted to hear, the amazing work was completed within an hour and clearly explained. I would HIGHLY recommend both Precision Door Service and, particularly Steve, for any of your garage door service needs.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

David was extremely knowledgeable and helpful and fixed our problem quickly. He was able and willing to explain all the details of the repair and show me the problematic areas that needed attention. I also really appreciated the text message beforehand that told me about David and included a picture of him. As a woman at home with small children, it put my mind at ease to know who I would be letting into my home.

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David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Drew was very professional, knowledgeable about every aspect of my garage door service needs answering all of my questions! He replaced all three of my garage door openers that were terminally damaged due to lightning strike. He cleaned up after completing the job; leaving nothing behind for me to clean up. I am thoroughly pleased!

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Well I chose them because overhead door only works til 3:30 or 4 and that doesn’t work for someone like me who works til 5 or 6 everyday!! I was helped on the phone by a very nice young man and then Drew came out and fixed my garage door!! Very professional on both ends!!!

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Steve was professional and knowledgeable. Arrived on schedule and completed the repair in a little over an hour. Explained to me what he did and why.

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Service Provided:
Garage Door Repair

Review:

Precision door came today to adjust our garage door , they were very professional and knew exactly how to fix the issue in less than 10 minutes. I appreciate their customer service. Roy C.

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Service Provided:
Garage Door Repair

Review:

Very satisfied. Jacob was very knowledgeable about the whole process and very professional.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I needed to pick up my grandchildren from school in an hour when my garage door's chain broke as I was preparing to leave to do a few errands before school was out. I called Precision Overhead Door and told them my situation. Within 45 minutes, Justin the tech called me and said he was on his way. He was able to manually lift the door and I got my car out. He explained what parts were needed and the cost and I left to go get the kids while he did the work. He was finishing up when I got back and I paid him. There is a lifetime guarantee on the work and parts. He was courteous, thorough in his explanation and very professional.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Prompt and competent

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

We have used Precision Door in the past and the service was excellent. Trenton was on time and did excellent job repairing our door last service call. When it came time to replace the garage door opener we did not hesitate to contact Precision Door. We were pleased to find that Trenton would be installing our new door opener. He did an excellent job installing and explaining the operation and features of the new opener. I would highly recommend Trenton and Precision Door to family and friends.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I queried Google for "Garage Door Repair Companies" and checked the Better Business Bureau to determine that Precision Overhead Garage Door Service had an A+ Rating was the best company to call to fix our garage door problem in Springdale, AR. I called 479-282-3042 and requested to schedule service on our garage door which would not open. Precision scheduled a technician to come over the same day. Precision sent me a text within a couple of hours stating the name of the service technician, Jacob Baggett, and his short bio with the company. Jason called me and then arrived promptly thereafter to assess the problem of the garage door not opening properly. He identified that a loose wire was the problem and repaired it. He lubricated the garage doors, received his payment, and terminating the service call. Jason was personable, intelligent, and professional. Jason provided outstanding customer service to warrant five stars for customer service. I recommend Jason for a pay raise too. Thanks Jason and Precision Overhead Garage Door Service!

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Service Provided:
Garage Door Repair

Review:

Employee was on time completed job quickly very efficient. Answered all questions very helpful. First time for using this company will definitely recommend it to friends.

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A Response from: Patrick Behrens

We are so glad you had a great experience with us! Thank you for the wonderful review and recommending Precision! We look forward to serving you again, Mr. Snow.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service and very pleasant!

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A Response from: Patrick Behrens

We are glad to hear you had a great experience with us, Mr. McIntyre. Thank you for choosing Precision and we look forward to serving you again in the future!

Service Provided:
Garage Door Opener Repair

Review:

We needed a new company due to poor service and material from the original installers. Steve Colley arrived, assessed the garage door function and recommended new parts to replace those worn and frayed. Steve adjusted the door to the frame and the motor to the door for a straighter pull. Steve was professional and personable during the whole process. We are no longer concerned with the possible collapse of our garage door. Peace of mind is spelled "Precision".

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A Response from: Patrick Behrens

Thank you so much for that great review, Mr. Glass! We are thrilled to hear you had a great experience! Thank you for giving us the opportunity to serve you. We look forward to working with you again. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Steve was on time and was professional throughout the whole process, knowledgeable at what he was doing and completed the job in a timely manner.

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A Response from: Patrick Behrens

Thank you, Mr. Sorluangsana, for the great review! We will certainly pass along to Steve, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Steve was great to work with. He definitely knows what he's doing. He's very knowledgeable and professional.

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A Response from: Patrick Behrens

Thank you for the 5 star review, Leanna!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618