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Read what people are saying
about Precision Garage Door in:

Springdale, AR

Precision Garage Door of NWA & River Valley
has received 94 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Technician was very experienced and helpful with diagnosis of the problem

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A Response from: Patrick Behrens

Thank you Mr. Moe for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us in the future. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Quick response, on time and very personable. Cabe Mercell did a really good job.

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A Response from: Patrick Behrens

Ken, thank you for leaving us a review. We're glad that Cade was able to get your door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Repair

Technician: Cade Mercell
Review:

Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response

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A Response from: Patrick Behrens

Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Was very professional and knowledgeable and explain the product well and went over how to use the new garage door opener and the warrenty and answer all of my questions.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stephens! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Had a long look at what took place with the repair of the shop door. The tech looked somewhat lost when he looked at my shop door. I hit the clock on my phone and took note of what happened. He spent at least half or more on the repair time on the phone talking to someone about what to do and how to make it work . Then another tech stopped by to give moral support and instructions . Both seemed to be customer friendly. Come to find out that they haven't been working on big shop doors so I am a guinea pig. And i paid for the learning experience .Door works . I am much smarter now.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Good service,good information

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
Review:

I am well pleased with the service I received, David knew what he was doing and he worked fast.

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A Response from: Patrick Behrens

Thank you, Mr. Watkins, for the stellar review. We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Drew did an outstanding job and was great to work with.

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A Response from: Patrick Behrens

Thank you, Mr. Cox for the great review! We will certainly pass along to Drew; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Fast service for warranty work. Justin was great. Friendly and fast. Stood behind their work. Highly recommended

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Thomas! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

We called Precision and they came out the same day. Sam, the technician was very personable and knew his stuff. He installed a new "smart" door opener (Too smart for me) and replaced all the rollers on the door. He was done in about 90 minutes and the door is working beautifully. The door is making much less noise when opening and closing. The only negative is that it was pretty expensive, but I've learned in life that you pay for what you get. Also, the convenience of getting it fixed on the spot is worth a lot to us. Thanks Sam and Precision for job well done. We have recommended them and will continue to do so. Thanks again.....

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Hotchkiss! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Sam Manes
Review:

I received absolute amazing customer service from Precision Door. Tuesday at approximately 4:00 PM I hit the button to close my garage door. When I got inside my home I heard a very load pop. When I returned to the garage to check on the issue I immediately discovered the door spring had snapped. I wasn't sure who to call but remembered an advertisement in a sales flyer I receive monthly about Precision so I decided to give them a call. When the phone was answered they immediately started working to get me a time and date for the repair. The customer service representative responded that someone could be out within the next hour. I was amazed because I had expected a couple days before someone would be able to respond and repair my door. Sam Manes arrived within the hour and immediately started work on the door. He replaced the broken spring and suggested adding a second which should have been done when the door was originally installed. He was very knowledgeable and was completed within the hour. In the future there will be no searching for garage door service/repair because Precision has my business.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Sam on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

I'm very happy and very appreciative of the service , the technician was very nice and took care of our problem efficiently.I called this morning and the problem was taken care of this afternoon Thank You.

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Repair

Residential Installer: Acoya Herron
Review:

Precision has been a great company to do business. Their technicians know their stuff and are very professional in their responsiveness and professionalism. I highly recommend them !

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Glen! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

Review:

Your technician was very efficient, courteous, and accommodating. He arrived early and completed the work in record time. We have used your company before at our personal residence and would definitely use you again, and recommend you to others.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that takes great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

My son found them on the internet. I gave them a call on a Saturday and they were able to come out the same day with no additional cost for a weekend call. David was very knowledgeable and explained how everything worked in layman terms so I could understand (since I didn't know anything except open and close). He explained the options available, very honest and wasn't pushy like some home repair businesses do to get you to do more than what you called them out for. I highly recommend Precision Door Service and hopefully they will put you on hold just long enough for you to hear their song about garage doors:}:}:}

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A Response from: Patrick Behrens

Thank you, Ms. Carol for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Precision is always great to work with. They are always quick to respond and very knowledgeable and courteous. I highly recommend them.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to be able to provide great service to our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

very pleased with the work of david stubbs, excellant job. look forw ard to doing business with precision in the future. Tom Murphy

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Murphy! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Aaron was very professional, prompt and courteous. Fixed the door with ease. Would highly recommend this company.

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A Response from: Patrick Behrens

Thank you, Ms. Payne for the awesome review. We are glad to hear you were happy with the service and your technicians! Thank you for your recommendation and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Very impressed. Called and had Steve arrive within alotted 2 hour window. (Literally an hour after I called.) Very professional and knowledgeable. While the expense was not what I wanted to hear, the amazing work was completed within an hour and clearly explained. I would HIGHLY recommend both Precision Door Service and, particularly Steve, for any of your garage door service needs.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service, and we have the privilege of being recommend by an excellent customer. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

David was extremely knowledgeable and helpful and fixed our problem quickly. He was able and willing to explain all the details of the repair and show me the problematic areas that needed attention. I also really appreciated the text message beforehand that told me about David and included a picture of him. As a woman at home with small children, it put my mind at ease to know who I would be letting into my home.

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A Response from: Patrick Behrens

Thank you, Ms. Rice, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and your trust! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Drew was very professional, knowledgeable about every aspect of my garage door service needs answering all of my questions! He replaced all three of my garage door openers that were terminally damaged due to lightning strike. He cleaned up after completing the job; leaving nothing behind for me to clean up. I am thoroughly pleased!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Mr. Murphy! We pride ourselves on the level of service we provide and are pleased you received the best We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Well I chose them because overhead door only works til 3:30 or 4 and that doesn’t work for someone like me who works til 5 or 6 everyday!! I was helped on the phone by a very nice young man and then Drew came out and fixed my garage door!! Very professional on both ends!!!

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A Response from: Patrick Behrens

Glad we could help Mr. Hall. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Steve was professional and knowledgeable. Arrived on schedule and completed the repair in a little over an hour. Explained to me what he did and why.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Cline! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Precision door came today to adjust our garage door , they were very professional and knew exactly how to fix the issue in less than 10 minutes. I appreciate their customer service. Roy C.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Roy! We look forward to any further services you may need. Just let us know! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Very satisfied. Jacob was very knowledgeable about the whole process and very professional.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Wise! We appreciate your business and look forward to serving you in the future!

Service Provided:
Broken Garage Door Spring Repair

Review:

I needed to pick up my grandchildren from school in an hour when my garage door's chain broke as I was preparing to leave to do a few errands before school was out. I called Precision Overhead Door and told them my situation. Within 45 minutes, Justin the tech called me and said he was on his way. He was able to manually lift the door and I got my car out. He explained what parts were needed and the cost and I left to go get the kids while he did the work. He was finishing up when I got back and I paid him. There is a lifetime guarantee on the work and parts. He was courteous, thorough in his explanation and very professional.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Archer. It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Prompt and competent

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A Response from: Patrick Behrens

Thank you for the great review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

We have used Precision Door in the past and the service was excellent. Trenton was on time and did excellent job repairing our door last service call. When it came time to replace the garage door opener we did not hesitate to contact Precision Door. We were pleased to find that Trenton would be installing our new door opener. He did an excellent job installing and explaining the operation and features of the new opener. I would highly recommend Trenton and Precision Door to family and friends.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Johnson! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618