Drew Bates has received 123 reviews, averaging 4.9 Stars!

About Drew

Drew was born and raised in Northwest Arkansas and graduated from Bentonville High School. He has always enjoyed helping others when they needed “handy work” jobs taken care of. In Drews free time, he enjoys hiking, fishing and being outdoors. His passions include music, which he has been a part of his life since he was 16 as well as bringing a smile to people's faces. Drew believes in putting 100% into his job performance and strives to make sure his customers are satisfied.

Trusted
Professional
Customer
Focused

Reviews for Drew Bates

Sue Cauthen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great work. Drew was very knowledgeable and helped with all our problems.

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Opener

Toni White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 08/19/2026

Drew was very professional, he explained everything very clearly and gave me options. Also it was fixed on the spot I didnt have to wait days for him to come back with parts. Thank you!!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Garage Door Opener

Nancy Towe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 08/12/2026

Drew Bates came to my home yesterday afternoon because my primary garage door suddenly sounded like something was loose or broken and ready to go 'off the rails'. I actually had some bad bearings, spring at top of door and the 10 rollers in the rails. Today my door opened so smoothly and so quiet. THANK YOU! Drew was so patient and professional. Knew how to explain the problem and the solution with no fuss. Precision Door is my only go-to in the future

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Jim Weidman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 08/05/2026

Service man arrived on time, very efficient , and completed service in time he said, Very courteous

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Zachary Reither

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 08/02/2026

3 reasons to use Precision door service? 1.Drew 2.Drew 3.Drew Drew was awesome, so friendly and kind and a subject matter expert. My door was completely jacked and Drew showed up when he said he would, giving me a 30 minute heads up before he arrived. He assessed the door and gave me a quote immediately, I approved it and he worked right away and within an hour my door was better off than before I broke it. 10/10 if you have door troubles, use precision service and if you value top tier customer service don’t hesitate to ask for Drew!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Dj Aldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 07/28/2026

Great service! Sure helps that senior and military discounts are available. Top tier company that earns its customer loyalty every time.

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Brad Reid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
07/22/2026

Had issues with 13 year old garage door on our garage. Called PDS and was able to get service person to come out within the afternoon. Drew Bates was the service person and was quite knowledgeable, didn't try to upsell us, was quick/thorough and pleasant. Explained everything very well, did repairs quickly. Doors are smoother/quieter than they were the day they were installed. I'd use PDS in a heartbeat and request Drew also. First rate company and staff. 5 stars!!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Rollers

Steven Robinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 07/21/2026

Drew did a fantastic job. He was courteous, neat and friendly. He explained everything he was doing and what caused the problem. He seemed really grateful that he was able to help. I’ll definitely call Precision Door if I have anymore issues.

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Hugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My old garage door opener unexpectedly failed one morning, I called Precision Garage Door company and Drew, the technician came out by noon the same door. Drew replaced the opener and overhauled all the moving parts of my old garage door. Drew was very friendly, courteous, worked quickly and did excellent work. I could not be happier with what he did.

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Install

Product: Garage Door Opener

Roanne Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 07/10/2026

Excellent service! I called Precision after 8pm one evening to request service—so happy they have 24-hour phone assistance. The tech,Drew Bates showed up the next afternoon, quickly assessed the problem with my door, and clearly explained the cause of the issue and what he would do to fix it. Within about half hour the repair was complete. I really appreciated Drew’s professionalism, expertise, and careful attention to detail. I highly recommend this business.

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Patrick Pio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Although I was not present for this service call my wife indicated that she was very pleased with Drew, the technician, and his review and explanation of our concern. He was prompt, thorough, courteous, informative and respectful.

Response from Patrick Behrens Business Owner

Thanks Patrick, for taking the time to leave us a 5-star review. We appreciate your business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Brent Kerr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Van Buren, AR 07/03/2026

Precision is always very comprehensive when they come to evaluate a garage door issue. Very knowledgeable and always have the needed parts on their truck. Each time we've contacted them they have gotten us taken care of and operating again quickly. Thanks Drew for taking care of all our garage door issues

Response from Patrick Behrens Business Owner

Thanks Brent, for taking the time to leave our company and Drew such a nice 5-star review. We appreciate your continued support and business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Cables

Vickie Kinnick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Roland, AR 07/02/2026

Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!

Response from Patrick Behrens Business Owner

Thanks Vickie, for taking the time to give us both your feedback and 5-star review for Drew. We are so proud our technicians continuing to above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Fred Stanchi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Springdale, AR 06/19/2026

I had decided to have my two garage doors looked at due to some irritating noises they were making the past six months. No surprise, your techs determined both had wear and tear from use over the years. The drive tracks and gears and wheels were greatly worn. Luckily your team was able to size the multiple repairs, and we agreed to a price. Repairs were completed that day with my doors upgraded to include a Wi-Fi interface, LED internal lights, cameras and room sensors. The overall cost was admittedly a surprise, but the final product and related functionality were worth it. My thanks to your crew and their professional workmanship.

Response from Patrick Behrens Business Owner

Thanks Fred for taking the time to leave our company and Drew such a nice 5-star review. We are so proud of our technicians going above and beyond to make sure our customers are 100% satisfied with their service. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Alex and Gina Stratigakis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 06/17/2026

The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.

Response from Patrick Behrens Business Owner

Thanks Alex and Gina for taking the time to leave us such a nice 5-star review. We are proud of all our employees, as they continue to go above and beyond to make sure our customers are 100% satisfied with our service. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Genny Kistner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.

Response from Patrick Behrens Business Owner

Thanks Genny for taking the time to leave Drew a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Will Tippins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was above expectations. Drew did a great job.

Response from Patrick Behrens Business Owner

Thanks Will for taking the time to leave Drew a 5-star review. We appreciate your business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Cynthina Frihart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Drew Bates was great, professional, and caring. Also the lovely lady at the office deserves thanks as she graciously helped me down the steps. You have a great crew in the Rogers office.

Response from Patrick Behrens Business Owner

Thanks Cynthina for taking the time to leave Drew such a nice review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Dale York

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The tech who came to my house was on time and explained the procedure he covers in his primary inspection. He did extra because he noticed I was a Veteran. All in all I felt my tech was exceptional and I rated a number 5.

Response from Patrick Behrens Business Owner

Thanks Dale for taking the time to leave us a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Ginger Amaral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called for a spring repair, I was quoted $99.00 - 220.00. When the repair men arrived, they were polite and professional. The lead tech started talking, I felt he was trying to upsell me. He explained they use a different type of springs than we had, so both springs had to be replaced. He talked about the metal barring they use to replace the inferior plastic one most companies use. In total, it was going to be $500.00. Then he started talking about the age of my door and trying to convince me to have everything rebuilt for $1300.00 or replaced for $2400.00. I called my husband who said NO. When I went to tell them,, they had already removed both springs, so I decided to just pay for them to replace the 2 springs. When I told we just want the springs replaced, the lead tech told me I would have to sign a waiver. Remember I called for "a spring repair". I told them to just leave the springs where they were, that we were going to call another company. I expressed my frustration with being quoted $99.00 to $220.00 then when they arrived it was going to be double that. The tech said that the $99.00 springs are from the old system which is rarely used anymore. So that amount should not even have been quoted in my opinion. They remained professional, said of course I wouldn't be charged and left. Overhead door will be out to replace the broken spring this afternoon.

Drew Bates

Technician: Drew Bates

Service: Broken Garage Door Spring Repair

Randall Crowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 04/21/2026

I was having trouble with My-Q garage door opener. Replaced logic board. Could not connect to WiFi. My friend gave me Precision Door’s information and I scheduled an appt. Drew was at my house for 30 mins to an hour and had corrected the issue, he also serviced the door and programmed my vehicles. Many thanks to Drew and Precision Garage door company!

Response from Patrick Behrens Business Owner

Thanks Randall for taking the time to leave Drew such a nice 5-star review. I am so proud of our technicians continually going above and beyoud to make sure our customers are 100% satisfied with there garage door service. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Daniel Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lowell, AR 03/28/2026

Drew was such a fantastic technician. Came out fast and replaced the opener just as fast, with customer service as the cherry on top. Would absolutely be my first recommendation to anyone else!

Response from Patrick Behrens Business Owner

Thanks Daniel for taking the time to leave Drew a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Install

Product: Garage Door Opener

Terry Tubb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Centerton, AR 03/23/2026

On time and very professional

Response from Patrick Behrens Business Owner

Thanks Terry for taking the time to leave us a 5-star. We appreciate your business!!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Rollers

Scott Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Drew is a total professional. He gave me great advice for moving forward with getting a new garage door. In the meantime, he was able to fix my garage so we wouldn't have any safety or security concerns. Drew is thoughtful and hardworking.

Response from Patrick Behrens Business Owner

Thanks Scott for taking the time to give Drew such a nice 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Wayne Calhoun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

We were quite pleased with the service we received from the Precision group. We were able to get an appointment the same day after being struck by Lighting. The quality was excellent. Wayne Calhoun

Response from Patrick Behrens Business Owner

Thanks Wayne for taking the time to leave us a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Repair

Dave Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Drew was very professional, informative and did an impressive job. Really appreciate Precision's quick response to my need, providing info on the technician in advance - very impressive and much appreciated. We plan to have you do more work for us in the future as Drew was informative of how our doors and perimeter could be improved - he invited us to visit your showroom in Rogers. Dave Morgan

Response from Patrick Behrens Business Owner

Thanks Dave for taking the time to leave Drew such an awesome 5-star review. We are so proud of or technichians going above and beyond to make sure our customers are 100% satisfied. We appreciate your business and look forward to working with you again in the future!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Springs

Pete Jasan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rogers, AR 02/19/2026

I had the seals around the door and the bottom rubber floor seal replaced. Drew did a good job. Very fast and it now seals properly. I have used Precision before and have been very happy with their work and the technicians. Their office is across the street from my building so it is convenient for both them and me.

Response from Patrick Behrens Business Owner

Thanks Pete for taking the time to leave Drew a 5-star review. We appreciate your continue support and business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Marhys Eckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Awesome service. Drew, our technician, was great. Explained everything and gave us options. We really appreciated that. Precision is the best!

Response from Patrick Behrens Business Owner

Thanks Marhys for taking the time to leave Drew such a nice 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Install Garage Doors

Product: Garage Doors

Stanford Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Charleston, AR 02/12/2026

Would recommend.

Response from Patrick Behrens Business Owner

Thanks Stanford for giving us a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Pamela Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hindsville, AR 12/22/2025

Very good experience, Drew was very nice and courteous. Had to put up with our dog Lulabelle, who was a nuisance but he was so kind. He installed the door quickly and programed my car remote, but I think the fast response to me calling and him showing up was what impressed me the most. Thanks so much Drew!

Response from Patrick Behrens Business Owner

Thanks Pamela for taking the time to leave Drew such an awesome review. We are proud of our technicians being able to go above and beyond to get our customers 100% satisfaction. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ready to Experience 5-Star Service?

Join your NWA & River Valley neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618