About Drew
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Reviews for Drew Bates
Randy Stewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew did an excellent job in identifying the needs for my 1998 garage door opener and hardware to ensure I had a safe, reliable and efficient garage door. He explained the use of my new opener and was very thorough and efficient during the installation process. Great job Drew!
William Lalum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose this company from the number of positive reviews on Google. The tech arrived on time and explained the work to be done. The lifetime warranty was a selling point. The tech evened out the tracks also help the door run smoother. He fixed all the poorly used parts from the original installation “door overhaul”.
John Darnall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I could not ask for better service. Precision sent a technician out promptly. He immediately found the problem and fixed it. He was very polite and courteous and seemed to be genuinely interested in correcting my problems. I will gladly call Precision again when needed.
Technician: Drew Bates
Service: Garage Door Repair
Craig Marten
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was very professional, on time and knowledgeable.
Mary Knipe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The young gentleman was very courteous and very efficient. He didn't love the job of installing the keypad and checking over my garage door.
Technician: Drew Bates
Service: Garage Door Opener Repair
Sue Cauthen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great work. Drew was very knowledgeable and helped with all our problems.
Toni White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was very professional, he explained everything very clearly and gave me options. Also it was fixed on the spot I didnt have to wait days for him to come back with parts. Thank you!!!
Nancy Towe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew Bates came to my home yesterday afternoon because my primary garage door suddenly sounded like something was loose or broken and ready to go 'off the rails'. I actually had some bad bearings, spring at top of door and the 10 rollers in the rails. Today my door opened so smoothly and so quiet. THANK YOU! Drew was so patient and professional. Knew how to explain the problem and the solution with no fuss. Precision Door is my only go-to in the future
Technician: Drew Bates
Service: Garage Door Repair
Jim Weidman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service man arrived on time, very efficient , and completed service in time he said, Very courteous
Technician: Drew Bates
Service: Garage Door Opener Repair
Zachary Reither
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
3 reasons to use Precision door service? 1.Drew 2.Drew 3.Drew Drew was awesome, so friendly and kind and a subject matter expert. My door was completely jacked and Drew showed up when he said he would, giving me a 30 minute heads up before he arrived. He assessed the door and gave me a quote immediately, I approved it and he worked right away and within an hour my door was better off than before I broke it. 10/10 if you have door troubles, use precision service and if you value top tier customer service don’t hesitate to ask for Drew!!
Technician: Drew Bates
Service: Garage Door Repair
Dj Aldridge
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service! Sure helps that senior and military discounts are available. Top tier company that earns its customer loyalty every time.
Thanks DJ, for taking the time to leave us a 5-star review. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Brad Reid
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had issues with 13 year old garage door on our garage. Called PDS and was able to get service person to come out within the afternoon. Drew Bates was the service person and was quite knowledgeable, didn't try to upsell us, was quick/thorough and pleasant. Explained everything very well, did repairs quickly. Doors are smoother/quieter than they were the day they were installed. I'd use PDS in a heartbeat and request Drew also. First rate company and staff. 5 stars!!!
Thanks Brad, for taking the time to leave our company and Drew such an awesome 5-star review. I am so proud of our technicians continually go above and beyond to make sure our customers are 100% satisfied with their garage door service. We look forward do servicing you in the future and appreciate your business!
Steven Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew did a fantastic job. He was courteous, neat and friendly. He explained everything he was doing and what caused the problem. He seemed really grateful that he was able to help. I’ll definitely call Precision Door if I have anymore issues.
Thanks Steven for taking the time to leave Drew such a nice 5-star review. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Hugh
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My old garage door opener unexpectedly failed one morning, I called Precision Garage Door company and Drew, the technician came out by noon the same door. Drew replaced the opener and overhauled all the moving parts of my old garage door. Drew was very friendly, courteous, worked quickly and did excellent work. I could not be happier with what he did.
Thanks Hugh, for taking the time to leave Drew such a nice 5-star review. We enjoy such positive feedback. We appreciate your business!!
Roanne Elliott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service! I called Precision after 8pm one evening to request service—so happy they have 24-hour phone assistance. The tech,Drew Bates showed up the next afternoon, quickly assessed the problem with my door, and clearly explained the cause of the issue and what he would do to fix it. Within about half hour the repair was complete. I really appreciated Drew’s professionalism, expertise, and careful attention to detail. I highly recommend this business.
Thanks Roanne for taking the time to leave Drew such a nice 5-star review. I love to hear that our technicians continue to go above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Patrick Pio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Although I was not present for this service call my wife indicated that she was very pleased with Drew, the technician, and his review and explanation of our concern. He was prompt, thorough, courteous, informative and respectful.
Thanks Patrick, for taking the time to leave us a 5-star review. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Brent Kerr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision is always very comprehensive when they come to evaluate a garage door issue. Very knowledgeable and always have the needed parts on their truck. Each time we've contacted them they have gotten us taken care of and operating again quickly. Thanks Drew for taking care of all our garage door issues
Thanks Brent, for taking the time to leave our company and Drew such a nice 5-star review. We appreciate your continued support and business!!
Vickie Kinnick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door in the shop wouldn’t open! Truck , lawn mower, four wheeler couldn’t be gotten out! I called Percision Door and they did do everything they could yesterday to get help out here to no avail! Bright and early this morning One of their employees named Drew came and did everything he could to help us! And he did!!! Explained and showed me everything in great detail and fixed our doors where we could open them once again! He went way beyond the call of duty!!’ I will certainly have them back!
Thanks Vickie, for taking the time to give us both your feedback and 5-star review for Drew. We are so proud our technicians continuing to above and beyond to make sure our customers are 100% satisfied with their garage door service. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Fred Stanchi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had decided to have my two garage doors looked at due to some irritating noises they were making the past six months. No surprise, your techs determined both had wear and tear from use over the years. The drive tracks and gears and wheels were greatly worn. Luckily your team was able to size the multiple repairs, and we agreed to a price. Repairs were completed that day with my doors upgraded to include a Wi-Fi interface, LED internal lights, cameras and room sensors. The overall cost was admittedly a surprise, but the final product and related functionality were worth it. My thanks to your crew and their professional workmanship.
Thanks Fred for taking the time to leave our company and Drew such a nice 5-star review. We are so proud of our technicians going above and beyond to make sure our customers are 100% satisfied with their service. We appreciate your business!
Alex and Gina Stratigakis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.
Thanks Alex and Gina for taking the time to leave us such a nice 5-star review. We are proud of all our employees, as they continue to go above and beyond to make sure our customers are 100% satisfied with our service. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Genny Kistner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.
Thanks Genny for taking the time to leave Drew a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Will Tippins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was above expectations. Drew did a great job.
Thanks Will for taking the time to leave Drew a 5-star review. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
Cynthina Frihart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew Bates was great, professional, and caring. Also the lovely lady at the office deserves thanks as she graciously helped me down the steps. You have a great crew in the Rogers office.
Thanks Cynthina for taking the time to leave Drew such a nice review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Repair
Dale York
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech who came to my house was on time and explained the procedure he covers in his primary inspection. He did extra because he noticed I was a Veteran. All in all I felt my tech was exceptional and I rated a number 5.
Thanks Dale for taking the time to leave us a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Ginger Amaral
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called for a spring repair, I was quoted $99.00 - 220.00. When the repair men arrived, they were polite and professional. The lead tech started talking, I felt he was trying to upsell me. He explained they use a different type of springs than we had, so both springs had to be replaced. He talked about the metal barring they use to replace the inferior plastic one most companies use. In total, it was going to be $500.00. Then he started talking about the age of my door and trying to convince me to have everything rebuilt for $1300.00 or replaced for $2400.00. I called my husband who said NO. When I went to tell them,, they had already removed both springs, so I decided to just pay for them to replace the 2 springs. When I told we just want the springs replaced, the lead tech told me I would have to sign a waiver. Remember I called for "a spring repair". I told them to just leave the springs where they were, that we were going to call another company. I expressed my frustration with being quoted $99.00 to $220.00 then when they arrived it was going to be double that. The tech said that the $99.00 springs are from the old system which is rarely used anymore. So that amount should not even have been quoted in my opinion. They remained professional, said of course I wouldn't be charged and left. Overhead door will be out to replace the broken spring this afternoon.
Technician: Drew Bates
Service: Broken Garage Door Spring Repair
Randall Crowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was having trouble with My-Q garage door opener. Replaced logic board. Could not connect to WiFi. My friend gave me Precision Door’s information and I scheduled an appt. Drew was at my house for 30 mins to an hour and had corrected the issue, he also serviced the door and programmed my vehicles. Many thanks to Drew and Precision Garage door company!
Thanks Randall for taking the time to leave Drew such a nice 5-star review. I am so proud of our technicians continually going above and beyoud to make sure our customers are 100% satisfied with there garage door service. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Repair
Daniel Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was such a fantastic technician. Came out fast and replaced the opener just as fast, with customer service as the cherry on top. Would absolutely be my first recommendation to anyone else!
Thanks Daniel for taking the time to leave Drew a 5-star review. We appreciate your business!
Terry Tubb
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time and very professional
Thanks Terry for taking the time to leave us a 5-star. We appreciate your business!!
Scott Dunn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew is a total professional. He gave me great advice for moving forward with getting a new garage door. In the meantime, he was able to fix my garage so we wouldn't have any safety or security concerns. Drew is thoughtful and hardworking.
Thanks Scott for taking the time to give Drew such a nice 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Wayne Calhoun
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were quite pleased with the service we received from the Precision group. We were able to get an appointment the same day after being struck by Lighting. The quality was excellent. Wayne Calhoun
Thanks Wayne for taking the time to leave us a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Repair
License
AR License #0365280618