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Drew Bates

Drew Bates
Technician
Reviews: 48
Average: 4.98 stars
Drew Bates has received 48 reviews, averaging 4.98 Stars:
1 2 3 4 5

Drew Bates's Bio:

Drew was born and raised in Northwest Arkansas and graduated from Bentonville High School. He has always enjoyed helping others when they needed “handy work” jobs taken care of. In Drews free time, he enjoys hiking, fishing and being outdoors. His passions include music, which he has been a part of his life since he was 16 as well as bringing a smile to people's faces. Drew believes in putting 100% into his job performance and strives to make sure his customers are satisfied.

Review:

Excellent experience! Very professional and resolved the noise issue as well as servicing both doors. Communicated what was done.

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Precision Garage Door does a friendly and professional job for me and has come over the same day I call or the next day at the latest! Drew was a pleasure to work with and explained exactly what was wrong and what needed to be done to fix it and how long it would take. He also showed me an itemized break down of the costs involved before he got started. I would definitely recommend Precision Garage Door for any installation or repair!

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Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Fixed my door when other local company couldn’t. The other company told me I needed a new board in my door opener - the Precison tech (Drew) set the limits with no problem after first setting the door up properly. Next time I’ll call precision first.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Very helpful getting my MyQ reprogrammed.

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Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
Review:

Someone answered the phone on a holiday and made an appointment for my repairs. Technician was very knowledgable and patiently explained the issues with my door and showed me the problem areas. He had everything he needed with him and completed the repair quickly. He arrived on time as well.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

My Husband Gary contacted your company and we are both glad that your sales person was and is Drew Bates. Drew is a man we will be able to work with and any problems we might one day have. I cannot comment on the door itself until it is installed, but Drew is so good to answer any questions I might have as well as he helped me to print the information I needed for the Garage Door receipts to be printed for my file. Drew is vary good man to work with.

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Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Drew was prompt, courteous and thorough. Highly recommend Precisiondoornwa!

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Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Drew Bates
Review:

Excellent! Our technician, Drew Bates, was very professional as he first explained and repaired our garage door. He was sincerely respectful as we are retired teacher and military.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

It was a Sunday morning when my spring on my garage door broke leaving no way to get my cars out. I called Precision and they arrived a few hours later. The tech was very good to make a thorough inspection and let me know what parts he recommended me to get replaced. About an hour later he had my door working great even though it is 30 yrs old. This is twice that I have used Precision and have been very pleased both times. Great employees and good work.

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Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Drew did a Great job ! Very professional & Knowledgeable

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Drew Bates our technician was great to work with today. So honest and up front about our garage door issues.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Drew Bates
Review:

I see your commercials and one of the service guys says we can fix any door, you give veterans a discount, I can trust your people, and Drew was great! He got right to work did a great job and took time to talk to us but finished the job in a timely manner. And the door is So Quiet! ????

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Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Have had great service experiences, on time as promised and the technicians are very professional. You should be very proud of your organization. Sincerely

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A Response from: Patrick Behrens

Thank you, Byram, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Drew was timely, helpful, knowledgeable and overall a great representative for your company. I appreciate the service and help. Thank you, Ted Thomas

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A Response from: Patrick Behrens

Thank you Mr. Thomas for the great review! We will certainly pass along to Drew, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Drew Bates
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Marianne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to your technician. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

we appreciate the prompt response and solving our problem,

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Mason! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response

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A Response from: Patrick Behrens

Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Was very professional and knowledgeable and explain the product well and went over how to use the new garage door opener and the warrenty and answer all of my questions.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stephens! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Good service,good information

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
Review:

Drew Bates was our tech. He was very informative and polite. A good guy. Got us fixed up till warmer weather and spring gets here. We will get new garage doors then. Would like for Drew to be our representative from your company to us. Thank you Rita Duren

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.

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A Response from: Patrick Behrens

Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Drew did excellent work installing our garage door opener! He was very friendly and knowledgeable. I think he needs to make the next commercial!

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A Response from: Patrick Behrens

Thank you, Mr. Collie for the awesome review. We are glad to hear you were happy with the service and your technician. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Drew did an outstanding job and was great to work with.

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A Response from: Patrick Behrens

Thank you, Mr. Cox for the great review! We will certainly pass along to Drew; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Great service, fast response, thorough diagnosis and always reliable service!

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A Response from: Patrick Behrens

Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Exteremly satisfied Technician Drew Bates was very knowledgeable and was able to fix the problem He was also very professional and Was able to explain what was wrong and the steps needed to fix the problem He also was able to trouble shoot all of my concerns and he provided Guidance on how to maintain my System I highly recommend him and your company Many thanks

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Horn! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618