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Drew Bates

Drew Bates
Technician
Reviews: 28
Average: 4.96 stars
Drew Bates has received 28 reviews, averaging 4.96 Stars:
1 2 3 4 5

Drew Bates's Bio:

Drew was born and raised in Northwest Arkansas and graduated from Bentonville High School. He has always enjoyed helping others when they needed “handy work” jobs taken care of. In Drews free time, he enjoys hiking, fishing and being outdoors. His passions include music, which he has been a part of his life since he was 16 as well as bringing a smile to people's faces. Drew believes in putting 100% into his job performance and strives to make sure his customers are satisfied.

Review:

A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Good service,good information

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
Review:

Drew Bates was our tech. He was very informative and polite. A good guy. Got us fixed up till warmer weather and spring gets here. We will get new garage doors then. Would like for Drew to be our representative from your company to us. Thank you Rita Duren

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.

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A Response from: Patrick Behrens

Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Drew did excellent work installing our garage door opener! He was very friendly and knowledgeable. I think he needs to make the next commercial!

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A Response from: Patrick Behrens

Thank you, Mr. Collie for the awesome review. We are glad to hear you were happy with the service and your technician. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Drew did an outstanding job and was great to work with.

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A Response from: Patrick Behrens

Thank you, Mr. Cox for the great review! We will certainly pass along to Drew; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Great service, fast response, thorough diagnosis and always reliable service!

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A Response from: Patrick Behrens

Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Exteremly satisfied Technician Drew Bates was very knowledgeable and was able to fix the problem He was also very professional and Was able to explain what was wrong and the steps needed to fix the problem He also was able to trouble shoot all of my concerns and he provided Guidance on how to maintain my System I highly recommend him and your company Many thanks

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Horn! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

We had a technician Drew Bates. He was professional and courteous. But most of all our door was completely repaired and lubricated ad it works great, I was impressed by his ability to repair it completely rather than just the minimal. He saw problems we did not know we needed and explained all the work and the costs involved before completing the repair. We are grateful and I was impressed with the company’s website and could book an appointment at 10 pm. Great experience and we appreciate !!!

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A Response from: Patrick Behrens

Twyla, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Looked for garage door repairs and locations near us. Called one no answer, called another and did not tell us until later in day that they could not get to us until you. Called Precision and actually answered call, gave me a choice of two times and said tech would call before arrival. He did that and also his picture and profile was sent. He looked the situation over and fixed our problem and advised us on other issues that we should be aware of. Very satisfied with the work and tech.

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A Response from: Patrick Behrens

Thank you, Mr. Keegan for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you again! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

After installing a new opener, I found the opener wasn’t retaining settings / adjustments. At the risk of damage to my F350 and motorcycle, it was time for a professional review and maintenance check - Luckily, Drew looked beyond my initial concerns and pointed out some areas of unintentional negligence, providing an estimate and had me up and running in no time - Thanks to Drew and all at Precision Door of NWA !

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A Response from: Patrick Behrens

Kevin, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! We are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!

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A Response from: Patrick Behrens

Thank you, Mr. Wilson for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

excellent worker, right on time and fixed what needed to be fixed

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A Response from: Patrick Behrens

Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Drew Bates
Review:

Excellent service by Drew. He provided a variety of solutions to solve my garage door problems. He was on time, quick, professional and he fixed my door. I would definitely recommend Precision to anyone.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

They were great. Came same day and resolved the issue!

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Very good service

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A Response from: Patrick Behrens

Glad we could help, Ms. Hays. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

When we called, the office personal were courteous and helpful in scheduling a technician to come to repair our broken garage door. The two technicians that came were very respectful and knowledgeable about the job. In no time we had a rebuilt door including a new and very quiet door opener. A few days ago we noticed light coming into the garage when the door was closed. Again we called and received the same professional service. In a matter of a few hours a technician arrived and with a few adjustments had the door closing properly. Better yet we were not charged for the service. We support veteran owned businesses. This is a wonderful example of their service and we highly recommend them.

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Friendly & informative service. Very thorough instructions & Drew helped me set up the app on my phone. Much appreciated.

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

I Highly recommend this trusted company.Great and super fast service. Drew was very professional,polite, friendly and knows his business. Thank you,

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Drew did a great job servicing my garage door and educating me.

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Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Drew was very professional, knowledgeable about every aspect of my garage door service needs answering all of my questions! He replaced all three of my garage door openers that were terminally damaged due to lightning strike. He cleaned up after completing the job; leaving nothing behind for me to clean up. I am thoroughly pleased!

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Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
Review:

Well I chose them because overhead door only works til 3:30 or 4 and that doesn’t work for someone like me who works til 5 or 6 everyday!! I was helped on the phone by a very nice young man and then Drew came out and fixed my garage door!! Very professional on both ends!!!

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Very professional. Very polite. Arrived on time with everything they needed to complete the job. They gave me a time estimate and they finished the when they said they would. I keep coming back to your company because when I need something you quickly respond to my call. After you assess the situation you tell me what is the problem and you give me reasonable solutions and your prices are reasonable. I never feel you are selling me more than I need. That is a high value able trait. Thank you for being a trusted company. You will have all of my business. Your employees are efficient, competent, and friendly.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Ehrenfelt! We are pleased to hear you have made Precision your go-to garage door company and we look forward to working with you in the future.

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618