About Drew
Professional
Focused
Reviews for Drew Bates
Roy Hester
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My Technician, Drew was very knowledgeable and repaired my garage door quickly and it was better than my expectations.
Technician: Drew Bates
Service: Garage Door Repair
David Gibbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was prompt, courteous and helpful. 10 out of 10 will recommend and use again.
Thanks David for taking the time to leave Drew such a nice 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Robert Williams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was in a bit of a panic - car in garage and garage door was busted and would not open manually. Calling Precision was a surprise that they could get someone out to help me right away. The phone operator/scheduler was more than professional, and I noticed that she had a hi fidelity phone so I didn't ever have to repeat anything. The service man, Drew Bates, who arrived shortly was just amazing - explaining everything clearly and giving me options. I couldn't believe he had it all fixed in under an hour!
Thanks Robert for taking the time to leave such and awesome 5-star review. We are proud to know you were happy with your service. We appreciate your business!
Technician: Drew Bates
Service: Broken Garage Door Spring Repair
Debbie Hart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very nice and knowlegable technician and prompt.
Thank you Debbie for leaving us a 5-star review. We appreciate your business!
Tom Ezell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door Services was recommended to me. I'm glad I made the call as I was unaware of the details that make a garage door work properly. Drew came out and was able to show me things I would of never saw on my own, so thank you Drew and Precision Garage Doors for the education and professionalism your company demonstrated. I look forward to our upcoming project to get me a new door that insulated and motor that is belt driven and quiet. Also, I appreciate all the discounts that were offered making the price unbeatable. Thank you again guys!
Thanks Tom for taking the time to leaving Drew such an awesome review. We are proud that our technicians are going above and beyond to get our customers 100% satisfied. We appreciate your business!
Ted Thomas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician was very helpful and courteous. He is someone I trust and did an excellent job. I highly recommend this service.
Thank you Ted for taking the time leave us a 5-star review. We appreciate your business!!
Technician: Drew Bates
Service: Garage Door Repair
John Coatney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The agent was well mannered and fixed the problem promptly.
Thanks John for taking the time to leave us a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Jeff Thames
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew did a great job and checked several things to make sure he diagnosed the issue properly. Very nice man - we will call again if we need assistance.
Thank you Jeff for leaving Drew such a nice 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Repair
Adam Clement
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Courteous, fast, and great professionalism; also our technician was very knowledgeable 10/10 on all fronts!
Thanks Adam for taking the time to leave us a very nice 5-star review. We appreciate your business!
Leonard Smallwood
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tv advertisement Price little high, but technician very thorough
Thanks Leonard for letting us know where we could improve out business. We appreciate your business!
Barry Atchison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast knowledgeable service. Couldn't have asked for more.
Thanks Barry for the 5-star review. We appreciate your business!
George Liles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fantastic service response. Drew was here on time and resolved the issue within no time. Absolutely recommend.
Thanks George for leaving Drew a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Repair
James Gately
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Personable and knowledgeable installer (Drew Bates).
Thanks James for taking the time to leave us a 5-star review. We appreciate your business!
Kathy Garza
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was very knowledgeable about our garage door. He adjusted what was needed and it works perfect now. Drew was very professional and helpful on future assist for our new home. I would highly recommend Precision door, especially Drew.
Thank you Kathy for the 5-star review. It is always nice to hear that our technicians are being professional. I will pass this information onto Drew. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Paul Busby
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew Bates was the Technician that serviced our garage door system. Drew was Professional, Knowledgeable and Efficient. I would highly recommend Precision Door Service !!!
Thank you Paul for leaving us a 5-star review. We are proud that Drew was able to get your garage door up and running as it should. We appreciate your business!
Gene O'Neal
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Reliable. Drew is the Best
Thank you Gene for taking the time to leave us a 5-star review. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Cory Stapleton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called and was greeted with a friendly customer service rep immediately who scheduled service for the following day. Drew Bates, the technician, was prompt and friendly when arriving at our home. He went above and beyond to get us back up and running. I am 100% satisfied with the overall experience I received from Precision, but especially with Drew, he was awesome.
Thanks Cory for the awesome 5-star review. We are proud that Drew was able to get your garage door up and running properly. We appreciate your business!
Joshua Gibson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very helpful, explained everything clearly and didn't take forever. Helped solve immediate problem and helped plan for new equipment install.
Thanks Joshua for taking the time to leave us a 5-star review. We are glad that Drew was able to explain the process and get your parts ordered. We appreciate your business!
Susan Mixon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They came out quickly but did not fix the issue with my garage door. Instead, they did some expensive work that I am not sure why it was needed. I was led to believe that the work would take care of the issues that I called about; it did not.
Well Susan we are sorry to hear that things did not go so well the first go around. But from what I have told by Ethan the problem was now solved to your satisfaction. From what I understand there was a lot of texting when you were communicating with Drew. Unfortunately when texting things can get missed. We appreciate your business! Thank you for all that you do in teaching our children.
Technician: Drew Bates
Service: Garage Door Repair
James Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision is awesome! Very fast and professional service. They will walk you through everything you need done, and discuss options in a very friendly, no pressure way. Their doors and equipment are high quality, built to last, and have a good warranty. Our technician, Drew, was super helpful and very easy to work with. I highly recommend Precision Doors!
Thanks James for such a great 5-star review. It is always a pleasure to know that Drew is such a good representative for our company. We appreciate your business!
Dan Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The whole story... Last Saturday, a little after 6 p.m., my wife came home. When she closed the garage door, something didn't sound right. It also started opening back up. It turned out that one of the cables broke. I waited until Monday morning to call a garage door service company that I had used before. I called at 7:35, shortly after they opened. No answer. Roughly an hour later I got a call back. When I explained my situation, they said they could get back to me later in the week. Friday morning came. At 8:15, I was done waiting. So, I called Precision. They answered right away. Took my information, dispatched a tech (Drew) who arrived at my house an hour and a half later. Wow! That was fast! I live near Joplin, and he drove from Arkansas. He replaced my old cables as I'd asked. He also replaced all of the old rollers at my request, and a worn out bracket that he noticed. He also performed some overdue maintenance. I truly cannot say enough good things about my experience with this company, and Drew, who was very friendly, and professional. I'm very pleased with them, and can wholeheartedly recommend this company!
Wow you had me worried there for a second. Thanks Dan so much for the "whole story". We are always glad to hear that our Technicians are being friendly and professional. I will pass this information on to Drew. We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Susan Kinsworthy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Highly recommend. Was easy and fast to get apt.and they came out next day and installed new door opener.
Thank you Susan for the 5-star review. We appreciate your business and for taking the time to leave your review!
Gary Holmes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We've been customers for a long time.Always satisfied,especially this time. Response was immediate same day, repair was more than expected but completed same day , impressive as it was a complete replacing of door opener which was OLD. Repairman was friendly, efficient ,explained everything clearly.
Thank you for the very nice review Gary. We are pound that you have remained a loyal customer. I really like to hear that are technicians are staying friendly and efficient. We appreciate your repeated business!
Mark Pofelski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional and courteous service. The installation was efficient and organized. The product was throughly explained and all questions that I had were answered to my satisfaction. The clean-up was great. No doubt a "Five Star" experience!
Thanks Mark for the great 5-star review. We love to hear the words professional and courteous. It is important to our company that achieve 100% customer satisfaction. We appreciate your business!
Jody Hayes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew did a great job! Will use this business for all my future needs!
Thanks Jody for taking the time to leave us a 5-star review. We appreciate your business!
Marilyn Misenhimer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response
Thanks Marilyn for taking the time to leave us a 5-star review! We appreciate your business!
Doug Olson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very please with the quick service and customer service!
Thanks Doug for your 5-star review. We appreciate your business!
Toni Galbreath
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew is a kind professional! Thank you for sending him out today. I appreciate his efforts and wouldn’t hesitate to have him come out again!
Thanks Toni for the great review! We appreciate your business!
Technician: Drew Bates
Service: Garage Door Repair
Terry Yopp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Drew was extremely knowledgeable and very helpful! He identified the issues without hesitation and provided us with various options. New doors have been ordered and we can't wait for the newly installed products. For the absolute BEST in NWA your only choice should be Precision!
Thanks Terry for the great 5-star review. We are proud to know that Drew was able to provide with the knowledge for ordering your new doors! We appreciate your business!
Paul Owens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was very knowledgeable and professional. I highly recommend him.
Thanks Paul for the 5-star review! We appreciate your business!
Technician: Drew Bates
Service: Garage Door Opener Install
License
AR License #0365280618
Comment from Susan Mixon
A technician did come back out and explained what had been repaired and why and I was happy with this action. The additional explanation was great. Thank you!