Review:

Steve Colley was the tech who came to my home to inspect the damage to my garage door. He explained exactly what was wrong and was able to show me exactly why he recommended replacing some items that didn't actually need repair today, but would likely cause me issues in the near future. He didn't pressure me into any sales, he just gave options. He confidently explained why the other people he works with are the best in the area and why they stood out above the competition. Made me feel at ease with my decisions.

Review:

Your repair man was on time, did a good job explaining the current condition on my garage door. He replaced two springs and all the rollers and lubricated all the joints. He was done quickly and cleaned up his work area. I would recommend your services to anyone who asks. Thank you.

Review:

I would recommend Dayton and Donovan to everyone. These gentlemen were extremely professional and polite. Thanks for a great job men! Hopefully we don’t need your services any time soon, but should the need arise, we will call Precision.

Review:

Great company, easy financing!

Thank you for your kind words, Mr. Williams! We appreciate your business! Best regards, The Precision Family

Review:

Great service. Arrived when Steve said he would be there. Joe & Bernie Wisocki.

Thank you for the great review, Mr. Wisocki! We appreciate your business! Best regards, The Precision Family

Review:

Justin is a 5 star employee!! H was prompt, courteous and went out of his was to fix the issue and explain to me what he was doing. I hope all your techs are like him.

Review:

I give Travis 5 stars, or higher if possible. He was very professional, courteous, thorough and friendly. The reason I gave 4 stars is the cost of your products and service. I called 2 other companies and got estimates before Travis came out. The price that you charge for your springs in more than double the competitors. That means that I paid $ 300 more on this repair than I anticipated after getting quotes. Other than that I believe that you run a first class organization, Travis is an asset to your company, and you train your employees well.

Thank you, Mr. Geren, for the great review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference with Travis. Although our prices are higher than our competitor's, we guarantee to use only the best products and provide the best service, resulting in higher costs. Thank you for trusting us to handle your garage door repair. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

Excellent service and very professional guys! Nice and friendly and informative. Gave us different options. Fast and efficient, same day I called in. I would diffently recommend them.

Thank you for the kind words Michelle. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Review:

Chose you from the coupon mailers we get once a month. It turned out to be a great choice.

We love to hear it, Linda. Thanks from all of us for entrusting us with your project and as always, we appreciate your business! Sincerely, PDS of NWA

Review:

The service man was friendly and knowledgeable. It was nice that you sent some background info about him... What a good idea.

Thank you for the kind words, Mr. Smith! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

Two of the nicest, friendliest young men came to do our repair and they were early which was super.

Thank you for the great review, Dee! We are happy to hear the technicians provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

I chose Precision because your advertising made you very visible and I felt you would be reliable. Your technician was very good and I'm happy with the new opener. Honestly I called to have my opener repaired because I had already bought new parts,your technician was less than enthusiastic about doing that. I can understand that

Thank you for the great review, Mr. Goodell! We are happy to hear the technician provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Definitely a five star ,Travis the technician very courteous polite young man also very thorough from start to finish installing a new spring ,including cleanup .

Thank you for the great review, Mel! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Technician Travis was great. Travis was friendly, informative, and thorough in explaining repairs needed, pricing, and how to best use the products once they were installed.

We love to hear it, Mr Maddock! We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Review:

Our tech, Kevin Richter, was very friendly, professional and knowledgeable. He assessed the problem and thoroughly explained the estimate for repairs. In addition, he gave our main garage door an inspection (which works fine) and lubricated it so it is now quieter. Great job, Kevin!

Love to hear it, Sharon! We appreciate your business and look forward to working with you again in the future! Thanks, PDS of NWA

Review:

Absolutely great customer service and a great technician. Ron was right on time and a pleasure to watch as he assessed and explained the problem, and proceeded to repair it flawlessly. I rarely write reviews, but this company definitely deserves 5 stars for the customer friendly way they conduct their business.

Thank you for sharing your positive experience with us, Mr. Halley! Our goal is 100% customer satisfaction, and it sounds like Ron achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

I'm a first time customer and was surprised they came out the same day within 2 hours of my call to them. Great service and great technician!! I will call them again.

It was truly a pleasure working with you, Mr. Sieg. We appreciate your business and wish you and your family a very happy Easter! Respectfully, Your Door Team at PDS of NWA

Review:

5 STAR REVIEW Appointment was set next day, Tech was on time, Travis did great creating the options we needed, I would recommend again

Thank you for the kind words, Mr. Courtney! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

Good service, Kevin replaced 2 springs.

Thank you, Dean, for the kind review. We are glad to know you would recommend us! We appreciate your business! Respectfully, PDS of NWA

Review:

Precision Garage Door was a refreshing change from my normal experience with service businesses. The representative was very thorough with his assessment of the problem. He gave us three options as to the detail and expense would be, and finished the job very efficiently. We definitely will use Precision Garage Door the next time we have a need.

Thank you, Temple, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Service tech was very professional, and performed is work with expert detail.

Thank you, Mr. Johnson, for the great review. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.

Thank you, Mr. Matayo, for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary

Wow! We are truly humbled by this review, Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.

Thank you, Mr. Boothman, for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

Thank you for prompt service, capable techs, and excellent service,

Thank you for the great review, Mr. Pike! We appreciate your business! Best regards, The Precision Family

Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.

Thank you, Jay, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!

Thank you, Mr. Richardson, for taking the time to leave us this review. We are proud and humbled to be your choice for garage door related issues, and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

Review:

The service was outstanding!! Will came in and showed me exactly what needed to be done, what to look for in the future and covered all of my options without pushing anything unnecessary. Thank you!

Thank you, Mr. Johnson, for the great review. We at Precision, never want to push anything on our customers, we only want you to be a well informed homeowner and to "Fix it Right" the first time. We are pleased to know we could save you some money and at the same time, give you the peace of mind knowing it was fixed properly. We appreciate your business and look forward to working with you again on your next project! Sincerely, PDS of NWA

Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.

Thank you, Ms. Billings, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Our goal is 100% customer satisfaction, and it sounds like John and Jacob hit that mark with you. We appreciate your business and look forward to serving you in the future! Hope you enjoy your new door! Best regards, The Precision Family

Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.

Thank you very much for the wonderful review, Mr. Klotz! We take pride in providing the best possible service to our customers, and we are happy to hear John did just that! We appreciate your business! Best regards, The Precision Family