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about Precision Garage Door in:
Bella Vista, AR
Precision Garage Door of NWA & River Valleyhas received 118 reviews, averaging 4.91 Stars:
Bella Vista, AR
Bella Vista, AR
Second time we've used Precision Door Service. Once for our residence and again recently for a vacation rental property. Thoroughly impressed both times! Incredibly timely communication response. Knowledgeable explanation of options, fast, proficient work, and professional follow up. And available 7 days a week if needed. Highly recommend.
- Kevin Brown
Bella Vista, AR
After installing a new opener, I found the opener wasn’t retaining settings / adjustments. At the risk of damage to my F350 and motorcycle, it was time for a professional review and maintenance check - Luckily, Drew looked beyond my initial concerns and pointed out some areas of unintentional negligence, providing an estimate and had me up and running in no time - Thanks to Drew and all at Precision Door of NWA !
- Kevin King
Bella Vista, AR
Acosta, was great to talk to and a hard worker! Cleaned up and the garage looks great. I took advantage of the Veteran’s discount. Thanks again!
- Richard ST JEAN
Bella Vista, AR
Excellent service by Drew. He provided a variety of solutions to solve my garage door problems. He was on time, quick, professional and he fixed my door. I would definitely recommend Precision to anyone.
- Jerry Kring
Bella Vista, AR
Just want to say thank you to Steve for responding so quickly to fix the problem with the garage door trim. Steve is always pleasant to work with and does such a professional job. The Gold’s - ML & Glenda
- Milton & Glenda Gold
Bella Vista, AR
Showed up on time. Got right to work repairing our garage door. Tech was friendly and knowledgeable.
- Kelly Keever
Bella Vista, AR
When we called, the office personal were courteous and helpful in scheduling a technician to come to repair our broken garage door. The two technicians that came were very respectful and knowledgeable about the job. In no time we had a rebuilt door including a new and very quiet door opener. A few days ago we noticed light coming into the garage when the door was closed. Again we called and received the same professional service. In a matter of a few hours a technician arrived and with a few adjustments had the door closing properly. Better yet we were not charged for the service. We support veteran owned businesses. This is a wonderful example of their service and we highly recommend them.
- John & Lori Oakley
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Technician: Drew Bates
Bella Vista, AR
I Highly recommend this trusted company.Great and super fast service. Drew was very professional,polite, friendly and knows his business. Thank you,
- Maritza Willson
Bella Vista, AR
Polite, prompt. Excellent service and product.
- Martin Kelly
Bella Vista, AR
Steve came out and did a great job on my door. He was professional and very knowledgeable. He made great recommendations but did not over pressure any selling.
- James Graves
Bella Vista, AR
From the time we called to make an appointment to the end of the install, Precision was fantastic! Our technician Steve was professional, kind, thorough and very informative. He addressed our issue and concern and talked to us about solutions. We are extremely happy with our new door opener and the service that we received! We highly recommend Precision to everyone!
- Sandy Cremente
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Senior Technician: Steve Colley
Bella Vista, AR
The technician was prompt curtious and well qualified, he did the service work and put my door back in order.
- Garry Franklin
Bella Vista, AR
Precision door was used by my home warranty about two years ago and the two young men that came that day impressed me. Steve Colley has impressed me even more. His overall attitude of what can I do to help you was way above what I’ve seen in other service providers. He even did something I consider extra, at no charge, when my key pad didn’t work. Helping me replace my 9 volt battery. Thanks for such quick and great service. My garage door has never opened and closed as smoothly as it does now.
- John Nevener
Bella Vista, AR
We had used you before. Jacob Baggett was so nice and very professional. At this point I'm very pleased with the work. It was also nice that you could come the day I called.
- Laura Morris
Bella Vista, AR
Precision Door Service responded to our garage door problem within 24 hours. The repairman was professional, on time, expertly found the problem, fixed it and was on his way. Thank you, Mark and Carol Callies
- Mark and Carol Callies
Bella Vista, AR
After my garage door made a loud bang I saw that one of the wheels had come completely off track. It was 4:00 pm so I called and feared I would be told they wouldn’t be able to help me today, but instead Steve Colley, a technician was at the house by 4:30. Steve was great, explained what needed to be done and provided me with the approximate cost. This company is truly the best, putting customer first.
- Marie Beyer
Bella Vista, AR
The service was completed by Trenton Dunn. He was very professional, courteous, and knowledgeable. I would recommend him to all the neighbors.
- Larry Sosalla
Bella Vista, AR
We had both garage doors replaced. Wes and Andrew did a great job, were done in a timely manner, and walked us through everything upon completion. We are very satisfied!
- Bill Long
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Bella Vista, AR
Our garage was up rated. A video was taken to verify how the work done. A job well done in a timely manor.
- Jim Rosso
Bella Vista, AR
I highly recommend Precision; they installed a new door for us two years ago and after my daughter damaged the lower panel, I called to have them replace it. The panel showed up on time but let's just say the replacement did not go as planned, they eagerly made everything right, above and beyond what was required. When everything goes smooth it's easy to have satisfied customers, but it's when things go wrong you see what a company is really about.
- Jim Jordan
Bella Vista, AR
We needed a spring replaced and chose the first name we came across. We were told to not use Precision, for various reasons, but preferred to make our own decision based on actual service. I was immediately concerned when the first concern mentioned was supposed dry rot on the door. I asked to see it and it was simply a scrape on the door. He continued to point out "issues" that should be addressed. It was obvious the bill would be padded by unnecessary work. The quoted price was only if the tube was not dented too much. It would then be an additonal cost bringing the total to well over $500. I lost trust in him the moment he tried to say there was dry rot and figured he was setting it up to say the tube needed to be replaced when he was finished. There are many complaints about Precision Door. I had them validated today. I recommend you rethink the ethics training and teach your workers how to be fair in the actual job and stop trying to pad the bill. It is my assumption the "higher ups" tell them to do this. I called someone that was actually referred to me and he was here with in the hour of your employee leaving. He replaced both springs and the rollers, checked the "concerns" pointed out to me which was several things, and saw no issues that needed to be addressed out side of tightening a couple of nuts and bolts....at no extra charge. The total cost...$343.90. I will not recommend your service to anyone. By your shady business practices and high cost, you are putting yourself out of business. Good luck with that. On a brighter note, the young man was polite, even when I called him out on his business practices. Retrain him he just might be a good employee. Sincerely, Debi.
- Mike Eckard
Mrs. Eckard, Thank you for your recent feedback. I appreciate you taking the time to speak with me and giving more insight as to what took place during your recent service appointment. As discussed during our phone conversation, our number one priority is taking care of our customers and providing the best quality products and service possible. I would like to apologize for not meeting that standard for you. We are a company of integrity take your safety and security seriously. Although other companies may differ in their approach, we prefer to offer only long term solutions rather than a temporary fix that could potentially result in bigger issues in the future. We are always looking for better ways to improve our level of service and expertise and your input helps us achieve that. Should you have any other garage door needs, I would greatly appreciate another opportunity to prove to you why we are the most preferred garage door company in Northwest Arkansas. Sincerely, -- Jeff Equevilley Operation Sales Manager Precision Door Service of Northwest Arkansas
Bella Vista, AR
Recommended by a friend
- Joanne Culp
Bella Vista, AR
I was referred by a friend. I was very pleased with the service man’s honesty, professionalism, helpful information to what the problem was and what my choices were. I was very pleased with the quick service the same day that I called. I had saved one or your ads and got the no service call charge! I would recommend Precision Door to everyone!
- Karen J Willis
Thank you for the great review, Karen! We were happy to be of assistance and appreciate the opportunity!
Bella Vista, AR
Google reviews showed a lot of positive feedback, I was impressed by your Web Page and the support hours. The Service Technition Jacob Baggett was extremely professional. He explained all of our options clearly so I was able to make a good choice on what I wanted. He was very personalble and I told him he was in the right business!!
- John Bourque
Bella Vista, AR
The technician was prompt and polite,we had a new door installed in December, one panel broke I waited since beginning of March for a replacement panel the technician came on 18 July to finally replace it and it was the wrong color so still not fixed and not happy
- Marianne Elliston
Thank you for taking the time speak with me today. We greatly appreciate the feedback and giving us the opportunity to resolve the issue. As discussed during our phone conversation, I will personally stay in contact with you and provide you with updates regarding the status of the correct panel. In the meantime, feel free to contact me directly with any questions or concerns you may have in the future.
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Bella Vista, AR
Very pleased with installing of my door and Andrew was very helpful in answering all my questions arrived on time. I am a very happy customer
- Kansandra Shaw
Bella Vista, AR
Dustin was exceptionally courteous and engaging.
- Craig Marten
Bella Vista, AR
Not cheap. But after two failed attempts with another company at fixing our issue, it appears they have resolved the problem and with a lifetime warranty! They were here maybe an hour or more, and had us up and running smoother than ever before.
- Sally Kittrell
Bella Vista, AR
Quick response
- Mary Frost
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Was very satisfied with the service we received. Will not even consider using anyone else.
- Mike Payne