Review:

Our tech, Kevin Richter, was very friendly, professional and knowledgeable. He assessed the problem and thoroughly explained the estimate for repairs. In addition, he gave our main garage door an inspection (which works fine) and lubricated it so it is now quieter. Great job, Kevin!

Love to hear it Sharon. we appreciate your business and look forward to working with you again in the future! Thanks, PDS of NWA

Review:

Absolutely great customer service and a great technician. Ron was right on time and a pleasure to watch as he assessed and explained the problem, and proceeded to repair it flawlessly. I rarely write reviews, but this company definitely deserves 5 stars for the customer friendly way they conduct their business.

Review:

I'm a first time customer and was surprised they came out the same day within 2 hours of my call to them. Great service and great technician!! I will call them again.

It was truly a pleasure working with you Mr. Sieg. We appreciate your business and wish you and your family a very happy Easter! Respectfully, Your Door Team at PDS of NWA

Review:

5 STAR REVIEW Appointment was set next day, Tech was on time, Travis did great creating the options we needed, I would recommend again

Review:

Good service, Kevin replaced 2 springs.

Thank you Dean for the kind review. We are glad to know you would recommend us. We appreciate your business! Respectfully, PDS of NWA

Review:

Precision Garage Door was a refreshing change from my normal experience with service businesses. The representative was very thorough with his assessment of the problem. He gave us three options as to the detail and expense would be, and finished the job very efficiently. We definitely will use Precision Garage Door the next time we have a need.

Thank you Temple for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Service tech was very professional, and performed is work with expert detail.

Thank you Mr. Johnson for the great review. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.

Thank you Mr. Matayo for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary

Wow! We are truly humbled by this review Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.

Thank you Mr. Boothman for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

Thank you for prompt service, capable techs, and excellent service,

Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.

Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!

Thank you Mr. Richardson for taking the time to leave us this review. We are proud and humbled to be your choice for Garage Door related issues and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

Review:

The service was outstanding!! Will came in and showed me exactly what needed to be done, what to look for in the future and covered all of my options without pushing anything unnecessary. Thank you!

Thank you Mr. Johnson for the great review. We at precision, never want to push anything on our customers, we only want you to be a well informed homeowner and to "Fix it Right" the first time. We are pleased to know we could save you some money and at the same time, give you the peace of mind knowing it was fixed properly. We appreciate your business and look forward to working with you again on your next project! Sincerely, PDS of NWA

Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.

Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.

Review:

Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.

Thank Mrs. Ball for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Review:

The service I received today was excellent. Very nice technician. He fixed my door right away. Would use this company again.

Thank you Gail for the great review. We appreciate your business and look forward to working with you again in future! Sincerely, PDS of NWA

Review:

Our installer was very professional and explained everything. Very nice service which we are very happy with!

Thank you for the awesome review Mr. Anderson, your satisfaction is our top priority. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Review:

Wes and Will were fantastic! The doors got instant thumbs up from the neighbors !!!! Very nice

Outstanding! We knew they would be a hit! Thanks again for choosing Precision Mr. Kirk. We appreciate your business! Respectfully, PDS of NWA

Review:

Patrick:The information we found on your company prior to my call was excellent and encouraged me to make the call. Setting the weekend appointment was critical for me since I need my car for physical therapy and when Wes came I knew I had the best. My family all work in related trades and I know when I get a WES I got the best. Thanks so much for the great service and the competency of your employee . Great guy with a wonderful business and personal personality. He is as good as it gets. Look for more like him. thanks again. Pat Haas

Thank you Mrs. Haas for taking the time to leave a review. I just want to say not only are we ecstatic to know that you were happy with our service and Wes, I am truly humbled to know that you have relatives in the business and you still chose us. I understand that you have many choices out there when it comes to fixing, or replacing your Garage Door and I would like to be the one to personally thank you for entrusting us with your project and your business! Let us know if you need us, but until then, thanks again from all of us- for choosing Precision. Sincerely, Patrick

Review:

He was friendly, courteous, and efficient. We would highly recommend him.

Thank you Mr. and Mrs. Hanst for the great feedback. We appreciate your business and the opportunity to serve you! Respectfully, PDS of NWA

Review:

If there was a 10th star you would have earned it easily, your tech was great and your follow up is nothing less then perfection..you and your team are the best.. Blessing to all at Precision Garage door. Ricardo

Wow!!! We are so humbled by your review Mr. Villareal and we are pleased to hear you were so happy with your experience. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

5 stars!

Thank you Mrs. Hutchinson for the kind words. We are so pleased to know you were happy with your service and with John. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Review:

The technician was very thorough and explained our options in a manner that allowed us to make the appropriate decision concerning our 21 year old opener. We appreciated his attention to detail and complete dedication to making sure our problem was resolved.

Mr. Cyre, we truly want to thank you for showing your support in this great review! We will always stay dedicated to "you", our customer. Our customers are our "why" here at Precision and our singular focus. We know we can fix the door, but can we help someone while doing so? That is what we set out to do.....simply put - because you deserve it. We appreciate your business Mr. Cyre and look forward to working with you in the future! Sincerely, The entire Team at PDS of NWA

Review:

prompt would call again

Vivian, Thanks for entrusting us with your Garage Door and Opener issues. We appreciate your support and look forward to serving you again in the future! Respectfully, PDS of NWA

Review:

Needed to replace a 22 year-old Liftmaster Pro garage door opener due to faulty sensors and circuit board. Googled for local service firms & found several. However, Precision Overhead Garage Door Service's website offered the most informative info & service options (w/videos); participation with the local BBB office, and discounts for Seniors; Teachers and Military members & others. The site also listed the personal bio's of the owner and technicians with their training & years of service backgrounds, and any criminal activities. I had not seen this type of information offering before for service firms. Jacob Austin - our technician - was very knowledgeable about their products, plus personable in explaining the options and costs. We would award the 5-Star rating to Precision and Jacob for their work on January 4, 2018. RCS/BV

Thank you Mr. Sanders for the kind words, It was truly a pleasure doing business with you!