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Read what people are saying
about Precision Garage Door in:

Springdale Area, AR

Precision Garage Door of NWA & River Valley
has received 122 reviews, averaging 4.84 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They came out quickly but did not fix the issue with my garage door. Instead, they did some expensive work that I am not sure why it was needed. I was led to believe that the work would take care of the issues that I called about; it did not.

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A Response from: Patrick Behrens

Well Susan we are sorry to hear that things did not go so well the first go around. But from what I have told by Ethan the problem was now solved to your satisfaction. From what I understand there was a lot of texting when you were communicating with Drew. Unfortunately when texting things can get missed. We appreciate your business! Thank you for all that you do in teaching our children.

Comment from: Susan Mixon

A technician did come back out and explained what had been repaired and why and I was happy with this action. The additional explanation was great. Thank you!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was awesome! He was knowledgable, helpful, and friendly. he could not fix my original (from 1996), but quickly installed a new one. He was beyond great to deal with. He's a keeper Precision!

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A Response from: Patrick Behrens

Thank you Amber for the great 5-star review. We like to hear that our technicians are helpful and knowledgeable. We appreciate your business!.

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased the doors three years ago and I haven't had any problems. I ‘m so pleased with the Doors and they are a great looking and super quite. I was messing with the key pad and couldn't reprogram it. So I called and Chris came over and showed me how to do that. He was on time and very fast to fix the key pad. Great guys and great service and great product. Thank you. Dan

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A Response from: Patrick Behrens

Thanks Dan for the great 5-star review. We will pass this on to Chris. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Opener Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth did a fantastic job! He clearly knows what he's doing and I'm happy to let an expert do anything with stuff under an incredible amount of tension like a garage door. Price was reasonable and was able to get service same-day. Good experience!

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A Response from: Patrick Behrens

Thank you Greg for the 5-star review. We are so proud that Seth was able to get your garage door working properly. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional , on time , nice people

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A Response from: Patrick Behrens

Thank you Eli for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician Ethan Guenther assisted our family today by installing a new garage door opener and he was professional in all respects. He also educated me on many aspects of the new system to insure that knew the best way to get the most out of our new purchase, Ethan did a great job and I was totally satisfied!!

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A Response from: Patrick Behrens

Thanks Dan for the great review. We are proud that Ethan was able to get your garage door up and running with the new motor! It is always nice to hear the word "professional". We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very satisfied with your service. Ethan did a good job, kept us updated on what he was doing. Very professional and knowledgeable.

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A Response from: Patrick Behrens

Thanks James for the 5-star review. We are proud that Ethan was able to help you with your garage door service. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a veteran and I believe they are veteran owned but the main reason they are simply the best they do what they say they are going to do. Also The people they employ are always courteous, respectful and kind, pretty much can leave and trust them in your place. Jose Vera

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A Response from: Patrick Behrens

Thanks Jose for the great review! We are proud that Justin was able to assist you with you garage door issue. Yes, several of both our installers and technicians are veterans. Thank for your service! We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was right on time and very friendly and professional. We had purchased our door from you a little less than a year ago and it was getting very noisy. He fixed the problem in a very short time. We were very pleased with Jacob and precision door services. Would definitely recommend!

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A Response from: Patrick Behrens

Thanks Catherine for the great 5-star review. We are proud to know that Jacob was able to get your garage door up and running properly. We appreciate your business!

Jacob Baggett Service Provided:
Garage Door Repair

Technician: Jacob Baggett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan is the best in the business. He explained thoroughly what was wrong with our garage and fixed it. Will recommend him to anyone that needs garage door assistance.

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A Response from: Patrick Behrens

Thank you Hunter for the 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service tech was knowledgeable & efficient. Handled my issue in timely manner.

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A Response from: Patrick Behrens

Thank you Rodney for taking the time to leave us a 5-star review. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service and professionalism from the initial inquiry, sales, and installation.

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A Response from: Patrick Behrens

Thank you Frank for taking the time to leave us a 5-star review. We appreciate your business!

Jacob Baggett Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jacob Baggett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision far exceeded our expectations!! I called yesterday morning and by evening had a new garage door opener installed. Our technician Tanner was on time, communicated his expected time both by text and phone. He was thorough in explaining all features and extremely kind! Thank you for a great first experience with this company!

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A Response from: Patrick Behrens

Thank you Mr. and Mrs. Miller for the awesome review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone finally stepped and found a tech that could come out. My wife vehicle was stuck in the garage.

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A Response from: Patrick Behrens

Thanks Ronnie for taking the time to leave us a 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was very prompt to come out fix the problem with garage door. The technician, Drew Bates, was very professional and very courteous and told me step by step what he could do to fix my door. i would recommend Precision to anyone.

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A Response from: Patrick Behrens

Thank you for your great review, Mr. Eaton! We are happy to that Drew was able to get your garage door up and working properly. We appreciate your business! The Precision Door Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experiences with Precision have been excellent! I had two new doors installed a couple of years ago and developed a problem with one door making odd noises and not operating properly. David Stubbs, their technician, came out promptly as scheduled and diagnosed the problem immediately. It was a simple fix and that took less than 5 minutes to repair. He chalked this visit up to a "curtesy call" with no charge to me. I was impressed with his professionalism and great attitude! From Precision's original door installation to this recent service call, the Precision team has been great to work with. They do what they say, when they say it will be done, and they do it right! I recommend them for your garage door needs! Kyle Traeger - Springdale, AR

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Sam was kind and courteous. He explained everything to me in a way I could understand, was thorough in telling me the options for repairs and the pros and cons of each. I felt like he was knowledgeable, and my garage door is now whisper quiet with a lifetime warranty! I also appreciated that a same day appointment was available and he had all the parts at his disposal. I highly recommend Precision Repair and their technicians!

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A Response from: Patrick Behrens

Thank you Jessica for you great review, Jessica. We appreciate you trusting Precision Door Service for you door rebuild. Sincerely PDS of NWA

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a 5-star review!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very patient and knowledgeable. His help was greatly appreciated

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Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They did what they said they would do. They did it on time. They showed me the failure and the cause. They gave me options for the repairs and the benefits of each option. Every recommendation they made was based on common sense. And, I was allowed to make my decision with no pressure. I spent 35 years in the Car dealership business, I know pressure. Sam Manes was my technician for these repairs. He was professional, and personable. He treated me like he’d known me for years. He did the repair with “precision “ and he was meticulous with his time and tools. He went above and beyond to make sure everything was adjusted and operational before he left. I highly recommend Sam and Precision Door Service of NWA!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very happy with our service and repairs. We are also happy that Precision is available on the weekends. Sam was professional, efficient, and so nice to work with.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greetings! I just met your technician, Luke, and was very impressed with his courtesy, cleanliness, and professionalism. After assessing the door situation, he got right to work! He educated me on the importance of making sure we keep our door springs, hinges, etc. properly lubricated and look for anything loose or "wonky" (industry term- LOL). He noticed a couple other issues and fixed them as well. It operates smooth and quiet now. Yea! No more "clunky" noises. We purchased our door a couple years ago and have been pleased with the results and response to our concerns. Thank you for providing great service and a well-educated service technician with a positive attitude.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was retracting multiple times when trying to close it. It is only 1.5 years old. They quoted me $2000-3000 to tune it up. $4000-5000 to replace everything. Told me there wasn't other options. Had another company come out, they sprayed solvent on all the moving parts. Fixed the issue and for free. Precision Door charged $50 to come out and look. Employee was nice who came by. Not satisfied with the giant upsell attempt to buy everything new or fix it for a couple thousand dollars.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As always amazing service best garage door company by far period. Jose Vera

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt, Precision Door Service technician, provided stellar service. He was very professional, called me day of appointment with an ETA, listened to my concerns and addressed them.

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A Response from: Patrick Behrens

Thank you for your rating!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew did a Great job ! Very professional & Knowledgeable

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A Response from: Patrick Behrens

Thank you for the 5-starr review

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very experienced and helpful with diagnosis of the problem

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A Response from: Patrick Behrens

Thank you Mr. Moe for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us in the future. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response, on time and very personable. Cabe Mercell did a really good job.

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A Response from: Patrick Behrens

Ken, thank you for leaving us a review. We're glad that Cade was able to get your door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response

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A Response from: Patrick Behrens

Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618