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about Precision Garage Door in:
Springdale Area, AR
Precision Garage Door of NWA & River Valleyhas received 108 reviews, averaging 4.85 Stars:
Hindsville, AR
Thank you for your great review, Mr. Eaton! We are happy to that Drew was able to get your garage door up and working properly. We appreciate your business! The Precision Door Family
Springdale, AR
My experiences with Precision have been excellent! I had two new doors installed a couple of years ago and developed a problem with one door making odd noises and not operating properly. David Stubbs, their technician, came out promptly as scheduled and diagnosed the problem immediately. It was a simple fix and that took less than 5 minutes to repair. He chalked this visit up to a "curtesy call" with no charge to me. I was impressed with his professionalism and great attitude! From Precision's original door installation to this recent service call, the Precision team has been great to work with. They do what they say, when they say it will be done, and they do it right! I recommend them for your garage door needs! Kyle Traeger - Springdale, AR
- Kyle Traeger
Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We appreciate your business! Sincerely, PDS of NWA
Springdale, AR
Our technician Sam was kind and courteous. He explained everything to me in a way I could understand, was thorough in telling me the options for repairs and the pros and cons of each. I felt like he was knowledgeable, and my garage door is now whisper quiet with a lifetime warranty! I also appreciated that a same day appointment was available and he had all the parts at his disposal. I highly recommend Precision Repair and their technicians!
- Jessica Watkins
Thank you Jessica for you great review, Jessica. We appreciate you trusting Precision Door Service for you door rebuild. Sincerely PDS of NWA
Springdale, AR
The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.
- Phil Keenan
Thank you for taking the time to leave a 5-star review!
Springdale, AR
Luke was very patient and knowledgeable. His help was greatly appreciated
- Delores Manley
Springdale, AR
They did what they said they would do. They did it on time. They showed me the failure and the cause. They gave me options for the repairs and the benefits of each option. Every recommendation they made was based on common sense. And, I was allowed to make my decision with no pressure. I spent 35 years in the Car dealership business, I know pressure. Sam Manes was my technician for these repairs. He was professional, and personable. He treated me like he’d known me for years. He did the repair with “precision “ and he was meticulous with his time and tools. He went above and beyond to make sure everything was adjusted and operational before he left. I highly recommend Sam and Precision Door Service of NWA!
- Danny Mcginley
Product:
Springdale, AR
We are very happy with our service and repairs. We are also happy that Precision is available on the weekends. Sam was professional, efficient, and so nice to work with.
- Charity Williams
Product:
Springdale, AR
Greetings! I just met your technician, Luke, and was very impressed with his courtesy, cleanliness, and professionalism. After assessing the door situation, he got right to work! He educated me on the importance of making sure we keep our door springs, hinges, etc. properly lubricated and look for anything loose or "wonky" (industry term- LOL). He noticed a couple other issues and fixed them as well. It operates smooth and quiet now. Yea! No more "clunky" noises. We purchased our door a couple years ago and have been pleased with the results and response to our concerns. Thank you for providing great service and a well-educated service technician with a positive attitude.
- Becky Davis
Springdale, AR
Garage door was retracting multiple times when trying to close it. It is only 1.5 years old. They quoted me $2000-3000 to tune it up. $4000-5000 to replace everything. Told me there wasn't other options. Had another company come out, they sprayed solvent on all the moving parts. Fixed the issue and for free. Precision Door charged $50 to come out and look. Employee was nice who came by. Not satisfied with the giant upsell attempt to buy everything new or fix it for a couple thousand dollars.
- Trent Bickel
Springdale, AR
As always amazing service best garage door company by far period. Jose Vera
- Jose Vera
Springdale, AR
Matt, Precision Door Service technician, provided stellar service. He was very professional, called me day of appointment with an ETA, listened to my concerns and addressed them.
- Anita McAllister
Thank you for your rating!
Springdale, AR
Drew did a Great job ! Very professional & Knowledgeable
- Tim Dale
Thank you for the 5-starr review
Springdale, AR
Technician was very experienced and helpful with diagnosis of the problem
- Patrick
Thank you Mr. Moe for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us in the future. We appreciate your business! Sincerely, PDS of NWA
Springdale, AR
Quick response, on time and very personable. Cabe Mercell did a really good job.
- Patrick
Ken, thank you for leaving us a review. We're glad that Cade was able to get your door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Springdale, AR
Cade was extremely helpful and knowledgable and we will definitely be using Precision Garage Door service again!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!
Springdale, AR
Mr. Drew Bates was very professional, he explained to me all about my door and made very good work, thank you so much for the fast response
- Patrick
Thank you, Eli for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA
Springdale, AR
Was very professional and knowledgeable and explain the product well and went over how to use the new garage door opener and the warrenty and answer all of my questions.
- Patrick
Thank you very much for the kind words, Mr. Stephens! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Technician: Drew Bates
Springdale, AR
Had a long look at what took place with the repair of the shop door. The tech looked somewhat lost when he looked at my shop door. I hit the clock on my phone and took note of what happened. He spent at least half or more on the repair time on the phone talking to someone about what to do and how to make it work . Then another tech stopped by to give moral support and instructions . Both seemed to be customer friendly. Come to find out that they haven't been working on big shop doors so I am a guinea pig. And i paid for the learning experience .Door works . I am much smarter now.
- Rons Rv Service
Springdale, AR
Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision!
Springdale, AR
Good service,good information
- David Petersen
Springdale, AR
I am well pleased with the service I received, David knew what he was doing and he worked fast.
- Patrick
Thank you, Mr. Watkins, for the stellar review. We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA
Springdale, AR
Drew did an outstanding job and was great to work with.
- Patrick
Thank you, Mr. Cox for the great review! We will certainly pass along to Drew; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Springdale, AR
Fast service for warranty work. Justin was great. Friendly and fast. Stood behind their work. Highly recommended
- Patrick
Thank you for the stellar review and recommendation, Mr. Thomas! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Springdale, AR
We called Precision and they came out the same day. Sam, the technician was very personable and knew his stuff. He installed a new "smart" door opener (Too smart for me) and replaced all the rollers on the door. He was done in about 90 minutes and the door is working beautifully. The door is making much less noise when opening and closing. The only negative is that it was pretty expensive, but I've learned in life that you pay for what you get. Also, the convenience of getting it fixed on the spot is worth a lot to us. Thanks Sam and Precision for job well done. We have recommended them and will continue to do so. Thanks again.....
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Hotchkiss! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family
Product:
Springdale, AR
I received absolute amazing customer service from Precision Door. Tuesday at approximately 4:00 PM I hit the button to close my garage door. When I got inside my home I heard a very load pop. When I returned to the garage to check on the issue I immediately discovered the door spring had snapped. I wasn't sure who to call but remembered an advertisement in a sales flyer I receive monthly about Precision so I decided to give them a call. When the phone was answered they immediately started working to get me a time and date for the repair. The customer service representative responded that someone could be out within the next hour. I was amazed because I had expected a couple days before someone would be able to respond and repair my door. Sam Manes arrived within the hour and immediately started work on the door. He replaced the broken spring and suggested adding a second which should have been done when the door was originally installed. He was very knowledgeable and was completed within the hour. In the future there will be no searching for garage door service/repair because Precision has my business.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Sam on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family
Product:
Springdale, AR
I'm very happy and very appreciative of the service , the technician was very nice and took care of our problem efficiently.I called this morning and the problem was taken care of this afternoon Thank You.
- Patrick
Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!
Springdale, AR
Precision has been a great company to do business. Their technicians know their stuff and are very professional in their responsiveness and professionalism. I highly recommend them !
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Glen! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA
Springdale, AR
Your technician was very efficient, courteous, and accommodating. He arrived early and completed the work in record time. We have used your company before at our personal residence and would definitely use you again, and recommend you to others.
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that takes great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Springdale, AR
My son found them on the internet. I gave them a call on a Saturday and they were able to come out the same day with no additional cost for a weekend call. David was very knowledgeable and explained how everything worked in layman terms so I could understand (since I didn't know anything except open and close). He explained the options available, very honest and wasn't pushy like some home repair businesses do to get you to do more than what you called them out for. I highly recommend Precision Door Service and hopefully they will put you on hold just long enough for you to hear their song about garage doors:}:}:}
- Patrick
Thank you, Ms. Carol for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA
Springdale, AR
Precision is always great to work with. They are always quick to respond and very knowledgeable and courteous. I highly recommend them.
- Patrick
Thank you so much for the kind words! It is wonderful to be able to provide great service to our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Precision was very prompt to come out fix the problem with garage door. The technician, Drew Bates, was very professional and very courteous and told me step by step what he could do to fix my door. i would recommend Precision to anyone.
- Morrace Eaton