(833)497-3667

Read what people are saying
about Precision Garage Door in:

Springdale Area, AR

Precision Garage Door of NWA & River Valley
has received 62 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

We needed a new company due to poor service and material from the original installers. Steve Colley arrived, assessed the garage door function and recommended new parts to replace those worn and frayed. Steve adjusted the door to the frame and the motor to the door for a straighter pull. Steve was professional and personable during the whole process. We are no longer concerned with the possible collapse of our garage door. Peace of mind is spelled "Precision".

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Steve Colley Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Steve Colley
Review:

Steve was on time and was professional throughout the whole process, knowledgeable at what he was doing and completed the job in a timely manner.

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Steve Colley Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Steve Colley
Review:

Steve was great to work with. He definitely knows what he's doing. He's very knowledgeable and professional.

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A Response from: Patrick Behrens

Thank you for the 5 star review, Leanna!

Steve Colley Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Steve Colley
Review:

The team from Precision Garage Door was at my home within 24 hours of me calling them. Steve did an assessment of the existing garage door opener and went over the recommended options. I chose to replace my garage door opener with a newer more powerful opener. They were able to install the new opener, program the remotes and give me a quick training session all in about an hour. I would definitely recommend Precision Garage Door.

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Steve Colley Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Senior Technician: Steve Colley
Review:

Steve was professional, detailed, and very helpful in explaining the pros and cons of various repair options for the issue I had with my garage door. He was also very efficient in completing the needed repairs and provided helpful tips after the fact to keep our door in good working condition into the future.

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Steve Colley Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Steve Colley
Review:

Wesley was a rock-star. He and his partner showed-up exactly on time and got right to work on our damaged garage door. Wesley personified what great customer service is all about: friendly and informed me of what they were there to do and got it all done in a timely manner. Furthermore, I asked about having him install an outdoor keypad and it was great to hear that he had one on the truck and could install it right then. Not only did they install it, they also programmed it to work right the first time.

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Wes Smith Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Senior Residential Installer: Wes Smith
Review:

From the chat to the repair it only took a couple of hours. This company was the most professional service company I have dealt with. The picture and bio of the technician in email before he got to the house was the best!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

Jacob was out technician who determined that our opener motor was burned out. We chose to purchase and have installed a new system. He was knowledgeable, friendly, and efficient. He gave us a $25 discount for having been career teachers. The new system is amazing! Ours was ancient. He replaced unsafe wiring and a new opener box by our door. Thank you for being so quick in service and doing a great job!

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Jacob Baggett Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jacob Baggett
Review:

Great service and very professional.

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Trenton Dunn Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Trenton Dunn
Review:

I had a very positive experience. The technician, Trenton, was friendly and professional. He did a great job and answered all my questions. I would definitely recommend Precision Door Service.

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Trenton Dunn Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Trenton Dunn
Review:

Fantastic service and very quick to take care of our needs. Your service tech, Trent Dunn, was knowledgeable and explained the service he was recommending (and why) very well. We totally understand the mechanics of the garage door and the need to keep an eye on that gem and service regularly as a standard practice now. Trent was also very good about showing us the "moving parts" so to speak. Very pleased with our recent repair and service! Cheers!

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Trenton Dunn Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Trenton Dunn
Review:

My tech was Justin Peterson. Justin showed up early and determined that I had more that broken springs, the rollers needed replacing as well. Justin was VERY professional from start to finish, and his work was GREAT.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Jayden did an outstanding job! He was very knowledgeable and explained everything in simple, understandable words! My wife and I are very impressed and pleased with our new garage door opener, and, as I told Jayden, we will be purchasing new garage doors from you all next year.

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Jaden Mayor Service Provided:
Garage Door Opener Install

Technician: Jaden Mayor
Review:

Jaden was courteous, professional and fixed the problem in short time

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Jaden Mayor Service Provided:
Garage Door Opener Repair

Technician: Jaden Mayor
Review:

Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.

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Jaden Mayor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jaden Mayor
Review:

Need to upgrade garage doors from a two door set-up to a single door.

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Trenton Dunn Service Provided:
Install Garage Doors

Technician: Trenton Dunn
Review:

This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.

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Steve Colley Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Steve Colley
Review:

$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.

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A Response from: Patrick Behrens

The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.

Steve Colley Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Steve Colley
Review:

Quick and accurate. Very courteous.

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Service Provided:
Garage Door Opener Repair

Review:

Andrew was on time to install our new garage door. He also asked me about options I had when installing. He was great to work with and would definitely use them again.

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Andrew Sexton Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andrew Sexton
Review:

Appointment was fast and easy to schedule. Work was first class and efficiently completed.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very courteous, polite and professional. New exactly what our problem was after checking all possibilities. Would recommend your company to everyone who is having problems with their garage. Thank you Precision!

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Trenton Dunn Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Trenton Dunn
Review:

Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing

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Service Provided:
Garage Door Repair

Review:

I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.

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Justin Peterson Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Aaron was my tech. very personable and explained everything in great detail. it was a pleasure to be able to work with him.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.

Steve Colley Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Steve Colley
Review:

Steve and Alex did a great job. Friendly and fast service, was fixed the same day.

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A Response from: Patrick Behrens

Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.

Steve Colley Service Provided:
Garage Door Repair

Product:
Opener

Senior Technician: Steve Colley
Review:

I needed to find out why my door was making so much noise, I saw the TV add and called to set up an appointment. Aaron was able to come the same afternoon and gave me his suggestions and quotes. I decided to go with replacing my 20 year old garage door with a new one. It will be installed in 3 to 4 weeks.

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A Response from: Patrick Behrens

Thank you for your review Emily! We are glad that you saw us on TV and gave us a call! We cant wait to see your new doors, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Super nice technician! Took time to explain and cleaned up!

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A Response from: Patrick Behrens

Thank you for your review Jamy! We take pride in making sure our customers are 100% satisfied and we are glad to hear George was able to do that for you. Best regards, The Precision Family.

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618