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about Precision Garage Door in:
Springdale Area, AR
Precision Garage Door of NWA & River Valleyhas received 94 reviews, averaging 4.86 Stars:
Springdale, AR
We are so glad you had a great experience with us! Thank you for the wonderful review and recommending Precision! We look forward to serving you again, Mr. Snow.
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Springdale, AR
Great service and very pleasant!
- Patrick
We are glad to hear you had a great experience with us, Mr. McIntyre. Thank you for choosing Precision and we look forward to serving you again in the future!
Springdale, AR
We needed a new company due to poor service and material from the original installers. Steve Colley arrived, assessed the garage door function and recommended new parts to replace those worn and frayed. Steve adjusted the door to the frame and the motor to the door for a straighter pull. Steve was professional and personable during the whole process. We are no longer concerned with the possible collapse of our garage door. Peace of mind is spelled "Precision".
- Patrick
Thank you so much for that great review, Mr. Glass! We are thrilled to hear you had a great experience! Thank you for giving us the opportunity to serve you. We look forward to working with you again. Thank you for choosing Precision!
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Springdale, AR
Steve was on time and was professional throughout the whole process, knowledgeable at what he was doing and completed the job in a timely manner.
- Patrick
Thank you, Mr. Sorluangsana, for the great review! We will certainly pass along to Steve, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.
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Springdale, AR
Steve was great to work with. He definitely knows what he's doing. He's very knowledgeable and professional.
- Leanna
Thank you for the 5 star review, Leanna!
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Springdale, AR
The team from Precision Garage Door was at my home within 24 hours of me calling them. Steve did an assessment of the existing garage door opener and went over the recommended options. I chose to replace my garage door opener with a newer more powerful opener. They were able to install the new opener, program the remotes and give me a quick training session all in about an hour. I would definitely recommend Precision Garage Door.
- Russell
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Springdale, AR
Steve was professional, detailed, and very helpful in explaining the pros and cons of various repair options for the issue I had with my garage door. He was also very efficient in completing the needed repairs and provided helpful tips after the fact to keep our door in good working condition into the future.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We look forward to working with you again. Thank you for choosing Precision!
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Springdale, AR
Wesley was a rock-star. He and his partner showed-up exactly on time and got right to work on our damaged garage door. Wesley personified what great customer service is all about: friendly and informed me of what they were there to do and got it all done in a timely manner. Furthermore, I asked about having him install an outdoor keypad and it was great to hear that he had one on the truck and could install it right then. Not only did they install it, they also programmed it to work right the first time.
- Patrick
We're glad to hear you had a great experience with us! Wesley is an amazing member of our team and we are glad to have him! Thank you for taking the time to leave us a great review.
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Springdale, AR
From the chat to the repair it only took a couple of hours. This company was the most professional service company I have dealt with. The picture and bio of the technician in email before he got to the house was the best!
- Patrick
Thank you for taking the time to leave us a positive review, Mr. Somers! We are thrilled you were happy with the service provided from start to finish! If you need anything else, let us know!
Springdale, AR
Jacob was out technician who determined that our opener motor was burned out. We chose to purchase and have installed a new system. He was knowledgeable, friendly, and efficient. He gave us a $25 discount for having been career teachers. The new system is amazing! Ours was ancient. He replaced unsafe wiring and a new opener box by our door. Thank you for being so quick in service and doing a great job!
- Patrick
We are thrilled you had a great experience with us! Thank you for leaving a positive review! We appreciate your business and look forward to working with you again in the future!
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Springdale, AR
Great service and very professional.
- Patrick
Thank you very much for the kind words, Mr. Blythe! We are pleased to hear you had a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
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Springdale, AR
I had a very positive experience. The technician, Trenton, was friendly and professional. He did a great job and answered all my questions. I would definitely recommend Precision Door Service.
- Patrick
Thank you for leaving a great review and recommendation, Ms. Arnold. We are pleased to hear that you enjoyed our services, and are looking forward to working with you again in the future! Thank you for choosing Precision!
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Springdale, AR
Fantastic service and very quick to take care of our needs. Your service tech, Trent Dunn, was knowledgeable and explained the service he was recommending (and why) very well. We totally understand the mechanics of the garage door and the need to keep an eye on that gem and service regularly as a standard practice now. Trent was also very good about showing us the "moving parts" so to speak. Very pleased with our recent repair and service! Cheers!
- Patrick
Thank you for leaving us an amazing review. We are so glad Trent made a great impression! We are so happy that you are pleased with your decision to allow us to service your home. Thank you for choosing Precision!
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Springdale, AR
My tech was Justin Peterson. Justin showed up early and determined that I had more that broken springs, the rollers needed replacing as well. Justin was VERY professional from start to finish, and his work was GREAT.
- Patrick
We are happy to hear Justin provided you with a great service! Thank you for taking the time to leave a great review. We appreciate your business and look forward to working with you again!
Springdale, AR
Jayden did an outstanding job! He was very knowledgeable and explained everything in simple, understandable words! My wife and I are very impressed and pleased with our new garage door opener, and, as I told Jayden, we will be purchasing new garage doors from you all next year.
- Patrick
Thank you so much for the kind words, Mr. Pruitt! We are so happy that you like the service Jayden provided. Thank you for continuing business with Precision! We look forward to serving you again!
Springdale, AR
Jaden was courteous, professional and fixed the problem in short time
- Patrick
Thank you for the great review, Drew. We appreciate your business!
Springdale, AR
Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.
- Patrick
Thank you for the kind words, Mike! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Springdale, AR
Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.
- Patrick
Glad we could help Mr. & Mrs. Carrie. We appreciate your business and look forward to serving you in the future!
Product:
Springdale, AR
Need to upgrade garage doors from a two door set-up to a single door.
- Patrick
Glad we could help Mr. Teague. We appreciate your business and look forward to serving you in the future!
Springdale, AR
This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Smith! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete the job. Thank you for choosing Precision! We look forward to working with you again!
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Springdale, AR
$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.
- Richard Clark
The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.
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Springdale, AR
Quick and accurate. Very courteous.
- Patrick
Thank you for the great review Mr. Davis. We appreciate your business!
Springdale, AR
Andrew was on time to install our new garage door. He also asked me about options I had when installing. He was great to work with and would definitely use them again.
- Patrick
Thank you very much for the amazing review, Chris! We take pride in providing the best possible service to our customers, and we are happy to hear Andrew did just that! We appreciate your business and look forward to serving you in the future.
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Springdale, AR
Appointment was fast and easy to schedule. Work was first class and efficiently completed.
- Patrick
Thank you, Mr. Smith, for the great review! We are happy to hear that you were pleased with our service! We appreciate your business and look forward to working with you again.
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Springdale, AR
Very courteous, polite and professional. New exactly what our problem was after checking all possibilities. Would recommend your company to everyone who is having problems with their garage. Thank you Precision!
- Patrick
Thank you for the positive review and recommendation! We are happy to hear you had a good experience, and we look forward to serving you in the future!
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Springdale, AR
Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing
- Erin Williams
Springdale, AR
I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin and Wes are valuable members of our team. Your door is gorgeous , and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Technician: Justin Peterson
Goshen, AR
Aaron was my tech. very personable and explained everything in great detail. it was a pleasure to be able to work with him.
- Patrick
We are pleased to hear you had a great experience with Aaron. Thank you for choosing Precision for your garage door services! We look forward to working with you in the future!
Springdale, AR
Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.
- Greg Ferus
Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.
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Springdale, AR
Steve and Alex did a great job. Friendly and fast service, was fixed the same day.
- Josh Davis
Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Employee was on time completed job quickly very efficient. Answered all questions very helpful. First time for using this company will definitely recommend it to friends.
- Patrick