(833) 497-3667
Call Now! (833) 497-3667

Read what people are saying
about Precision Garage Door in:

Alma, AR

Precision Garage Door of Northwest Arkansas
has received 4 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.
Johnny Moore & Amy Moore
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. & Mrs. Moore! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service call was 50 dollars to fix a something that took 2 minutes to fix which I didn't have a problem with but he wanted 150 dollars more to fix after getting here I realized this was nothing but a scam gave him his 50 dollars and sent him on his way. I had to make a special trip back to fix it myself and it literally took 2 minutes I don't appreciate being scammed!
James Jewell
A Response from: Patrick Behrens

Mr. Jewell, As the Owner and a Sanctioned trainer for the industry here at Precision Door Service of NWA, I would like to sincerely apologize for how you interpreted your experience. Our policy states that there is a service fee for a technician to come out to your property and diagnose the issue with your door when it comes to repairs. This was quoted upfront in your phone call with us when you scheduled your appointment. After arriving at your property and upon doing his inspection, our technician diagnosed your 10 ft high (Commercial Door) as being off the tracks due to lack of maintenance, and a few (noted) worn parts. You were then presented with not one, but three different options based on your current and future plans for the door. Our options were designed to fix not just the door being off track, but also the root cause for why it happened and a warranty provided. When presented with the solution and fees associated with, you then denied the service, which is completely up to you. Please understand, we always have our customer's best interest at heart in all we do, and although you chose not to use us this time, we would hope that we might still have the opportunity to earn your business in the future. Sincerely and respectfully, Patrick

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
Carl Humphreys
A Response from: Patrick Behrens

Thank you Mr. Humphreys for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
JD Askins
A Response from: Patrick Behrens

Thanks for the kind words Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA

Service Provided:
Garage Door Repair