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about Precision Garage Door in:
Alma, AR
Precision Garage Door of NWA & River Valleyhas received 17 reviews, averaging 4.88 Stars:
Alma, AR
Alma, AR
Quick and affordable service! Great people to do business with.
- Patrick
Thank you for sharing your positive experience with us, Mr. Thompsom! Our goal is 100% customer satisfaction, and great to hear our team has achieved that goal with you. We appreciate your business!
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Residential Installer: Acoya Herron
Alma, AR
Thank you for sending Jacob out to service the overhead door today. He was prompt, very professional and figured out the issue immediately. In today’s work environment, Precision Door Services is very blessed to have such a valuable employee.
- Patrick
Thank you, Mr. Duff for the stellar review. As consumers ourselves, we understand how important customer service truly is. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA
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Alma, AR
I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.
- Patrick
Thank you so much for the kind words, Ms. Martin! We are pleased to hear you have a positive and pleasant experience with us. Thank you for giving us the opportunity to serve you! We look forward to working with you again in the future.
Alma, AR
Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!
Alma, AR
Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!
- Patrick
Thank you for the great review and recommendation, Mr. Boen! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Alma, AR
Trent came out was very professional and courteous.my garage door had not been in use since july! By the time it was all said and done with my door was fixed and it didn't cost me a small fortune!!! Very easy to work with, would highly reccomend them to anyone I know!!
- Patrick
We are thrilled to hear that you're happy with your choice to use Precision. Thank you for leaving us a kind review! We appreciate your business and look forward to serving you in the future!
Alma, AR
Your company was recommended to us by a friend here in Alma who had used your company recently.
- Patrick
Thank you for taking the time to leave us a review, Louis. We appreciate your business and look forward to serving you in the future!
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Senior Technician: Seth Ottino
Alma, AR
Alex Brown was the technician that serviced my garage door - I was very pleased with the results. Alex conducted himself professionally and performed high quality work. I was explained every detail of what had to be done to repair my door - highly satisfied.
- Patrick
Thank you for the great review, Mr. Winborn. We are glad you were pleased with our work. We appreciate your business and look forward to working with you in the future!
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Alma, AR
Trenton Dunn was extremely helpful. Very courteous & worked to help me get the garage door I needed. No high pressure. He went above & beyond to fix my problem & get me what I needed!
- Patrick
Thank you so much for taking the time to leave a review! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for choosing Precision, and we look forward to any further services you may need!
Product:
Alma, AR
We bought our complete door and motor in December of 2019 the install was smooth! Love our new door, we had some noise increase in October 2020, they came out and reajusted our door, it is quiet again, I would buy again from precision door! Also they respond very fast on the on line chat, I set up my adjustment appointment through it, perfect!
- Tammy Strong
Thank you for your review Tammy! We are glad to hear that we were able to get your garage door working properly. We take pride in 100% customer satisfaction and we are glad we did just that. We appreciate your business, The Precision Family.
Alma, AR
The communication is simply incredible. I knew when, where, and who all along, and the service was second to none. Thank you for a job well done.
- Patrick
Thank you very much for the kind words, Mr. Williams! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
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Alma, AR
We need a full over haul on our garage door, we looked up over head door company, and found Precision, they employ vets, and had great ratings! Could not be happier with our door and our tech Wes!! Thank you!
- Tammy Strong
Thank you very much for the wonderful review, Ms. Strong! We take pride in providing the best possible service to our customers, and we are happy to hear Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
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Alma, AR
The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.
- Johnny Moore
Thank you for sharing your positive experience with us, Mr. & Mrs. Moore! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Alma, AR
The service call was 50 dollars to fix a something that took 2 minutes to fix which I didn't have a problem with but he wanted 150 dollars more to fix after getting here I realized this was nothing but a scam gave him his 50 dollars and sent him on his way. I had to make a special trip back to fix it myself and it literally took 2 minutes I don't appreciate being scammed!
- James Jewell
Mr. Jewell, As the Owner and a Sanctioned trainer for the industry here at Precision Door Service of NWA, I would like to sincerely apologize for how you interpreted your experience. Our policy states that there is a service fee for a technician to come out to your property and diagnose the issue with your door when it comes to repairs. This was quoted upfront in your phone call with us when you scheduled your appointment. After arriving at your property and upon doing his inspection, our technician diagnosed your 10 ft high (Commercial Door) as being off the tracks due to lack of maintenance, and a few (noted) worn parts. You were then presented with not one, but three different options based on your current and future plans for the door. Our options were designed to fix not just the door being off track, but also the root cause for why it happened and a warranty provided. When presented with the solution and fees associated with, you then denied the service, which is completely up to you. Please understand, we always have our customer's best interest at heart in all we do, and although you chose not to use us this time, we would hope that we might still have the opportunity to earn your business in the future. Sincerely and respectfully, Patrick
Alma, AR
Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
- Carl Humphreys
Thank you, Mr. Humphreys, for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA
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Alma, AR
Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
- JD Askins
Thanks for the kind words, Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
In the past your service has been very good. However the service I received today was not very good. First off the scheduling was very confusing. Three times I got a verbal time you would be here and three times a text confirming my appointment was different. Today I had a 12 to 2 appointment the technician arrived at 10 and I got a notice the technician was on his way at 10:43. I explained the problem to the technician that during most of the year the sun blinds the safety lights and won’t allow the door to close. He said that if it happens again to let precision door know and he would move the lights back from the door. That is what I wanted this visit as I explained to the lady that answered the phone.
- John Guthrie