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about Precision Garage Door in:
Alma, AR
Precision Garage Door of NWA & River Valleyhas received 14 reviews, averaging 5.00 Stars:
Alma, AR
Alma, AR
Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.
- Brad Williams
Alma, AR
Justin was very knowledgeable and friendly! Repair was done quickly at a reasonable price! Would definitely recommend them!
- Jason Boen
Alma, AR
Trent came out was very professional and courteous.my garage door had not been in use since july! By the time it was all said and done with my door was fixed and it didn't cost me a small fortune!!! Very easy to work with, would highly reccomend them to anyone I know!!
- Sharon Mccuen
Alma, AR
Your company was recommended to us by a friend here in Alma who had used your company recently.
- Louis Whorton
Product:
Technician: Seth Ottino
Alma, AR
Alex Brown was the technician that serviced my garage door - I was very pleased with the results. Alex conducted himself professionally and performed high quality work. I was explained every detail of what had to be done to repair my door - highly satisfied.
- James Winborn
Product:
Alma, AR
Trenton Dunn was extremely helpful. Very courteous & worked to help me get the garage door I needed. No high pressure. He went above & beyond to fix my problem & get me what I needed!
- Sally Ferguson
Product:
Alma, AR
We bought our complete door and motor in December of 2019 the install was smooth! Love our new door, we had some noise increase in October 2020, they came out and reajusted our door, it is quiet again, I would buy again from precision door! Also they respond very fast on the on line chat, I set up my adjustment appointment through it, perfect!
- Tammy Strong
Thank you for your review Tammy! We are glad to hear that we were able to get your garage door working properly. We take pride in 100% customer satisfaction and we are glad we did just that. We appreciate your business, The Precision Family.
Alma, AR
The communication is simply incredible. I knew when, where, and who all along, and the service was second to none. Thank you for a job well done.
- James Williams
Alma, AR
We need a full over haul on our garage door, we looked up over head door company, and found Precision, they employ vets, and had great ratings! Could not be happier with our door and our tech Wes!! Thank you!
- Tammy Strong
Thank you very much for the wonderful review, Ms. Strong! We take pride in providing the best possible service to our customers, and we are happy to hear Wes did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
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Senior Residential Installer: Wes Smith
Alma, AR
The Technician/Installer was very professional, courteous, and knowledgeable of his responsibility as a Installer. He educated us on things we should do to keep our garage operating properly. Yes, I would encourage other home owners to use precision Door Service. They work with you financially to ease the cost. I rate from 1 to 5 one the lowest five the highest; I give this company a high 5 ???? star rating. Excellent work. Thank you.
- Johnny Moore & Amy Moore
Thank you for sharing your positive experience with us, Mr. & Mrs. Moore! Our goal is 100% customer satisfaction, and it sounds like Travis achieved that goal with you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Alma, AR
The service call was 50 dollars to fix a something that took 2 minutes to fix which I didn't have a problem with but he wanted 150 dollars more to fix after getting here I realized this was nothing but a scam gave him his 50 dollars and sent him on his way. I had to make a special trip back to fix it myself and it literally took 2 minutes I don't appreciate being scammed!
- James Jewell
Mr. Jewell, As the Owner and a Sanctioned trainer for the industry here at Precision Door Service of NWA, I would like to sincerely apologize for how you interpreted your experience. Our policy states that there is a service fee for a technician to come out to your property and diagnose the issue with your door when it comes to repairs. This was quoted upfront in your phone call with us when you scheduled your appointment. After arriving at your property and upon doing his inspection, our technician diagnosed your 10 ft high (Commercial Door) as being off the tracks due to lack of maintenance, and a few (noted) worn parts. You were then presented with not one, but three different options based on your current and future plans for the door. Our options were designed to fix not just the door being off track, but also the root cause for why it happened and a warranty provided. When presented with the solution and fees associated with, you then denied the service, which is completely up to you. Please understand, we always have our customer's best interest at heart in all we do, and although you chose not to use us this time, we would hope that we might still have the opportunity to earn your business in the future. Sincerely and respectfully, Patrick
Alma, AR
Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
- Carl Humphreys
Thank you, Mr. Humphreys, for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA
Product:
Alma, AR
Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
- JD Askins
Thanks for the kind words, Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.
- Patricia Martin