4.9 1 2 3 4 5 31 Reviews

From Pea Ridge, AR Homeowners

Garage Door Repair in Pea Ridge, AR

Precision Garage Door

Same-day garage door repair in Pea Ridge, AR, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Pea Ridge, AR FREE Service Call With Garage Door Repair over $100

Serving Pea Ridge, AR

Proudly serving the Pea Ridge, AR community with same day service.

Service truck

Local Garage Door Repair in Pea Ridge, AR

Precision Garage Door of All Of Northwest Arkansas provides same-day garage door repair in Pea Ridge, AR, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Pea Ridge, AR homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Pea Ridge and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Pea Ridge, AR

Serving Pea Ridge, AR

and surrounding communities

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What Customers are Saying

Summary based on the 30 most recent customer reviews

Customers in Pea Ridge consistently describe Precision Garage Door of NWA as prompt, professional, and easy to work with. Reviews highlight technicians who arrive on time, explain the work clearly, respond quickly, and complete repairs or installations efficiently. Customers also frequently praise the company’s knowledgeable service, courteous communication, and quality garage door work, with several noting helpful guidance on operation and maintenance.

What Customers in Your Area Mention Most

Professionalism (17) Reviewers repeatedly describe the team as professional, courteous, polite, and well mannered, with many noting a consistently high level of conduct during service calls. Expertise (14) Reviews often emphasize that technicians are knowledgeable, able to diagnose issues clearly, and confident in explaining repair options and next steps. Communication (13) Customers value clear explanations, thorough walkthroughs, and helpful updates such as calls before arrival and detailed explanations of charges, options, and maintenance. Speed (13) A recurring theme is efficient work, with reviewers noting that repairs are completed quickly, problems are fixed promptly, and service visits are handled without unnecessary delay. Service (12) Many reviewers praise the overall customer service experience, describing the team as helpful, attentive, kind, and easy to work with from scheduling through completion. Responsiveness (11) Customers frequently praise quick responses, same-day or very fast service, and technicians who arrive promptly or call ahead before coming out. Quality (10) Reviewers praise the finished work and products as high quality, smooth, quiet, reliable, and in some cases better than new. Trustworthiness (7) Several customers describe the company as honest, non-pushy, and straightforward, especially when discussing repair choices and what work is truly needed. Value (5) Some customers specifically mention fair or great pricing and feeling that the service was worth the cost.

Recent Reviews from Pea Ridge, AR

Kathleen Saunders

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 08/21/2026

I asked to have the service contract put in my name.I signed all the paper and loan papers. Because my husband had service with you in the past, his name was added and my name was excluded. My name Kathleen saunders should be on the contract. Every tech has a license # thats impressive. Your company is the best.

Ethan Guenther

Technician: Ethan Guenther

Service: Install Garage Doors

Product: Garage Doors

Susan Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 08/06/2026

I've used you all in the past, have been very pleased with service. You are prompt, the guys are very professional and on time. They have taken the time to show me how it works and how to keep it oiled. Thank you. Susan Martin.

Luke Zieman

Technician: Luke Zieman

Service: Install Garage Doors

Product: Garage Doors

Penny Baker Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 03/12/2026

I purchased a new garage door and opener about 2 years ago. I just can’t say enough good things about this company. Every person that I have dealt with has just been extremely kind and professional. They are very easy to schedule follow up appointments should you need them for anything. These people are honestly about the only company that I have dealt with recently that when you call, you are helped immediately. Not put on hold for ever or scheduled for a call back. I had Ethan as my technician today and he, like everyone else I have dealt with..was extremely kind and helpful. Had me fixed up in about 15 minutes! Thank you so much.. Precision Garage Doors!!!

Response from Patrick Behrens Business Owner

Thanks Penny for giving Ethan and out company such an awesome 5-star review. We are proud that our employees continue to go above and beyond for our customer's 100% satisfaction. We appreciate your business!

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Product: Garage Doors

Derek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 02/24/2026

David was Greta and fixed our garage door in no time. Even greased up our other door and walked me through how to care for it in the future

Response from Patrick Behrens Business Owner

Thanks Derek for taking the time to leave David a 5-star review. We appreciate your business!

David Stubbs

Senior Technician: David Stubbs

Service: Garage Door Repair

Product: Springs

Vernon Eckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 11/21/2025

Luke Zierman was my technician. He responded quickly and professionally. He adjusted and serviced my doors quickly and did a fine job.

Response from Patrick Behrens Business Owner

Thanks Vernon for taking the time to leave Luke a 5-star review. We appreciate your business!

Luke Zieman

Technician: Luke Zieman

Service: Garage Door Repair

John Coatney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 11/04/2025

The agent was well mannered and fixed the problem promptly.

Response from Patrick Behrens Business Owner

Thanks John for taking the time to leave us a 5-star review. We appreciate your business!

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Connie Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 10/20/2025

Very knowledgeable and great customer service.

Response from Patrick Behrens Business Owner

Thanks Connie for taking the time to leave us a 5-star review. We appreciate your business!

Chris Wickham

Senior Residential Installer: Chris Wickham

Service: Broken Garage Door Spring Repair

Tammie Burkett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 07/29/2025

Justin was great! Called before came, arrived on time and very good at service. Would recommend Precison 100%.

Response from Patrick Behrens Business Owner

Thank you for taking the time to give Justin a 5-star review. We like to hear that our technicians are arriving on time for their service appointments. We appreciate your business!

Service: Garage Door Repair

Product: Garage Doors

Steve Pickens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 02/02/2025

Ethan our service technician was amazing. Very professional and knowledgeable about his business. Could explain things very well and explain the what was causing my issues. I am looking to upgrade my garage door because the proper equipment was not installed. Thank you Ethan

Response from Patrick Behrens Business Owner

Thank you Steve for the great review! We were happy to hear about your experience with Ethan and Precision Door of NWA. We look forward to doing business with you in the future. Sincerely, PDS of NWA

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Bill Hamilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 01/13/2025

Excellent A-Z! Scheduling was professional and friendly. And, Justin did a stellar job of explaining everything, including the various options - repair vs. replacement. He was friendly, courteous, knowledgeable, and offered no pressure at all. I highly recommend this company!!

Response from Patrick Behrens Business Owner

Thank you, Bill, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA

Service: Garage Door Repair

Carlo Brambilla

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 12/19/2024

Ethan was very helpful, professional and thorough. He provided the service we expected. Thank you.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave your 5-star review. We appreciate you support! Sincerely, Your door team at PDS of NWA

Ethan Guenther

Technician: Ethan Guenther

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 03/07/2024

Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service: Garage Door Repair

Product: Rollers

Dawn/Gene Kiesel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 02/02/2024

A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 11/30/2023

Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.

Response from Patrick Behrens Business Owner

Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Michael Reese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 08/22/2023

I had a quick response to my issue but they switched original appointment for an earlier time which was great but when I got the reminder it was the original appointment time not the new one. The tech was very helpful and called me about the cause of problems and the solution. Then he states that the door and mechanisms are old and need to be replaced. I therefore asked another company for a second opinion and they did not agree it needed replacing.

Service: Garage Door Opener Repair

Product: Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 07/18/2023

Looked for garage door repairs and locations near us. Called one no answer, called another and did not tell us until later in day that they could not get to us until you. Called Precision and actually answered call, gave me a choice of two times and said tech would call before arrival. He did that and also his picture and profile was sent. He looked the situation over and fixed our problem and advised us on other issues that we should be aware of. Very satisfied with the work and tech.

Response from Patrick Behrens Business Owner

Thank you, Mr. Keegan for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you again! Respectfully, Your Door Team at PDS of NWA

Drew Bates

Technician: Drew Bates

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 12/30/2022

We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.

Response from Patrick Behrens Business Owner

Thank you for the great review and recommendation, Jeannie. We pride ourselves on the quality of products and level of service we provide and are pleased to know you got to experience that. Thank you so much for choosing Precision! We appreciate your business!

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 12/01/2022

I used in the past, excellent service & company. Jacob quickly diagnosed the problem & took care of it immediately. Recommended

Response from Patrick Behrens Business Owner

Thank you for that great review and recommendation, Mr. Herbert! We are happy we were able to help! If you need anything else in the future, just give us a call. Thank you for choosing Precision!

Jacob Baggett

Residential Installer: Jacob Baggett

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 03/15/2022

Trenton Dunn did an awesome job fixing & adjusting our son's 18ft wide garage door. Every step in this process he impressed me that he was well trained & knew what he was doing. Trenton was very courteous & professional, and answered all my questions clearly. His service and 'know how' beats what I've experienced with other businesses that repair garage doors for us. I'll be glad to call upon his services again.

Response from Patrick Behrens Business Owner

Thank you for sharing your positive experience with us, Mr. Moncrief! Our goal is 100% customer satisfaction, and it sounds like Trenton achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 09/28/2021

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales

Response from Patrick Behrens Business Owner

Thank you very much for the kind words, Ms. Corrales! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We will definitely pass on the message! We look forward to working with you in the future! Thank you for your business!

Service: Garage Door Repair

Ashley Herrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 09/11/2021

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors

Response from Patrick Behrens Business Owner

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Comment from Ashley Herrington

I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 08/01/2021

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.

Response from Patrick Behrens Business Owner

We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 07/30/2021

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!

Response from Patrick Behrens Business Owner

Thank you for sharing your positive experience with us, Mr. & Mrs. Heitzman! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 07/16/2020

Dalton, called when he was on his way to our house. He was polite and efficient, we are very pleased with the installation and the product.

Response from Patrick Behrens Business Owner

Thank you for taking the time to leave a review, Jim. We take pride in providing the best possible service to our customers and we are happy Dalton did just that! We appreciate your business and look forward to serving you in the future!

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 05/03/2020

They performed the services exactly as requested and written in the contract. The quality of their doors are superior to others in the area. Precision worked with us on changing dates of installing in our new construction due to delays, and even returned the next day to set up the remote in our car. Very professional people and a product that is aesthetic!

Response from Patrick Behrens Business Owner

Thank you, Mr. & Mrs. Heitzman for the awesome review. We are glad to hear you were happy with the service. Let us know if you need us! We appreciate your business! Sincerely, PDS of NWA

Service: Install Garage Doors

Product: Garage Doors

Patrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 04/02/2020

Quick fast worked with my situation and budget A+++ quick professional service and communication. Thanks again def recomend

Response from Patrick Behrens Business Owner

Thank you for the kind words, Michael! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service: Garage Door Repair

Product: Springs

Debbie McBryde

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 12/04/2019

Travis was professional and courteous and repaired broken spring so quickly! Couldn’t ask for better service!

Response from Patrick Behrens Business Owner

Thank you for the great review, Ms. McBryde! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Jennifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 10/12/2019

Amazing! He was super understanding with me when I was trying to decide what to do. He explained all my options-I asked for about 8 different options. He wasn’t pushy and was honest about what I needed to do vs what I could do. He explained everything so simply and made me feel sure that I will be getting the best and that it would be so much safer than I have now. He spent almost two hours here patiently helping me determine what I needed to do. Thank You!!!! Travis is the best!

Response from Patrick Behrens Business Owner

Thank you for the kind words, Jennifer! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Corey Conduff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 05/28/2019

We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!

Response from Patrick Behrens Business Owner

Thank you for the great review, Corey! We are happy to hear Dayton provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service: Garage Door Repair

Starla Billington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pea Ridge, AR 03/12/2019

I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.

Response from Patrick Behrens Business Owner

Thank you, Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA

Service: Install Garage Doors

Product: Belt Drive Garage Door Opener

Ready to Experience 5-Star Service?

Join your Pea Ridge neighbors and let our experts take care of your garage door.

Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618