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about Precision Garage Door in:
Pea Ridge, AR
Precision Garage Door of NWA & River Valleyhas received 23 reviews, averaging 4.87 Stars:
Pea Ridge, AR
Thank you Steve for the great review! We were happy to hear about your experience with Ethan and Precision Door of NWA. We look forward to doing business with you in the future. Sincerely, PDS of NWA
Pea Ridge, AR
Excellent A-Z! Scheduling was professional and friendly. And, Justin did a stellar job of explaining everything, including the various options - repair vs. replacement. He was friendly, courteous, knowledgeable, and offered no pressure at all. I highly recommend this company!!
- Bill Hamilton
Thank you, Bill, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA
Pea Ridge, AR
Ethan was very helpful, professional and thorough. He provided the service we expected. Thank you.
- Carlo Brambilla
Thank you for taking the time to leave your 5-star review. We appreciate you support! Sincerely, Your door team at PDS of NWA
Pea Ridge, AR
Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.
- Patrick
Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Pea Ridge, AR
A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you
- Dawn/Gene Kiesel
Pea Ridge, AR
Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.
- Patrick
Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Pea Ridge, AR
I had a quick response to my issue but they switched original appointment for an earlier time which was great but when I got the reminder it was the original appointment time not the new one. The tech was very helpful and called me about the cause of problems and the solution. Then he states that the door and mechanisms are old and need to be replaced. I therefore asked another company for a second opinion and they did not agree it needed replacing.
- Michael Reese
Pea Ridge, AR
Looked for garage door repairs and locations near us. Called one no answer, called another and did not tell us until later in day that they could not get to us until you. Called Precision and actually answered call, gave me a choice of two times and said tech would call before arrival. He did that and also his picture and profile was sent. He looked the situation over and fixed our problem and advised us on other issues that we should be aware of. Very satisfied with the work and tech.
- Patrick
Thank you, Mr. Keegan for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you again! Respectfully, Your Door Team at PDS of NWA
Pea Ridge, AR
We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.
- Patrick
Thank you for the great review and recommendation, Jeannie. We pride ourselves on the quality of products and level of service we provide and are pleased to know you got to experience that. Thank you so much for choosing Precision! We appreciate your business!
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Pea Ridge, AR
I used in the past, excellent service & company. Jacob quickly diagnosed the problem & took care of it immediately. Recommended
- Patrick
Thank you for that great review and recommendation, Mr. Herbert! We are happy we were able to help! If you need anything else in the future, just give us a call. Thank you for choosing Precision!
Pea Ridge, AR
Trenton Dunn did an awesome job fixing & adjusting our son's 18ft wide garage door. Every step in this process he impressed me that he was well trained & knew what he was doing. Trenton was very courteous & professional, and answered all my questions clearly. His service and 'know how' beats what I've experienced with other businesses that repair garage doors for us. I'll be glad to call upon his services again.
- Patrick
Thank you for sharing your positive experience with us, Mr. Moncrief! Our goal is 100% customer satisfaction, and it sounds like Trenton achieved that goal with you. We appreciate your business! Best regards, The Precision Family
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Pea Ridge, AR
I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales
- Patrick
Thank you very much for the kind words, Ms. Corrales! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We will definitely pass on the message! We look forward to working with you in the future! Thank you for your business!
Pea Ridge, AR
While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
- Ashley Herrington
Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.
I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!
Pea Ridge, AR
Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
- Patrick
We are happy to hear Justin solved the problem for you. Thank you for taking the time to write a positive review! We appreciate your business and look forward to working with you again!
Pea Ridge, AR
I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!
- Patrick
Thank you for sharing your positive experience with us, Mr. & Mrs. Heitzman! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Pea Ridge, AR
Dalton, called when he was on his way to our house. He was polite and efficient, we are very pleased with the installation and the product.
- Patrick
Thank you for taking the time to leave a review, Jim. We take pride in providing the best possible service to our customers and we are happy Dalton did just that! We appreciate your business and look forward to serving you in the future!
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Pea Ridge, AR
They performed the services exactly as requested and written in the contract. The quality of their doors are superior to others in the area. Precision worked with us on changing dates of installing in our new construction due to delays, and even returned the next day to set up the remote in our car. Very professional people and a product that is aesthetic!
- Patrick
Thank you, Mr. & Mrs. Heitzman for the awesome review. We are glad to hear you were happy with the service. Let us know if you need us! We appreciate your business! Sincerely, PDS of NWA
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Pea Ridge, AR
Quick fast worked with my situation and budget A+++ quick professional service and communication. Thanks again def recomend
- Patrick
Thank you for the kind words, Michael! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Pea Ridge, AR
Travis was professional and courteous and repaired broken spring so quickly! Couldn’t ask for better service!
- Debbie McBryde
Thank you for the great review, Ms. McBryde! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family
Pea Ridge, AR
Amazing! He was super understanding with me when I was trying to decide what to do. He explained all my options-I asked for about 8 different options. He wasn’t pushy and was honest about what I needed to do vs what I could do. He explained everything so simply and made me feel sure that I will be getting the best and that it would be so much safer than I have now. He spent almost two hours here patiently helping me determine what I needed to do. Thank You!!!! Travis is the best!
- Jennifer
Thank you for the kind words, Jennifer! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family
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Pea Ridge, AR
We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!
- Corey Conduff
Thank you for the great review, Corey! We are happy to hear Dayton provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family
Pea Ridge, AR
I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.
- Starla Billington
Thank you, Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA
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Pea Ridge, AR
Super nice and knowledgeable. Work done on time, correctly and at a great price.
- Brian Humphrey
Thank you for sharing your positive experience with us, Mr. Humphrey! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Ethan our service technician was amazing. Very professional and knowledgeable about his business. Could explain things very well and explain the what was causing my issues. I am looking to upgrade my garage door because the proper equipment was not installed. Thank you Ethan
- Steve Pickens