Review:

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales

Review:

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.

Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!

Review:

Dalton, called when he was on his way to our house. He was polite and efficient, we are very pleased with the installation and the product.

Review:

They performed the services exactly as requested and written in the contract. The quality of their doors are superior to others in the area. Precision worked with us on changing dates of installing in our new construction due to delays, and even returned the next day to set up the remote in our car. Very professional people and a product that is aesthetic!

Review:

Quick fast worked with my situation and budget A+++ quick professional service and communication. Thanks again def recomend

Review:

Travis was professional and courteous and repaired broken spring so quickly! Couldn’t ask for better service!

Thank you for the great review, Ms. McBryde! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Amazing! He was super understanding with me when I was trying to decide what to do. He explained all my options-I asked for about 8 different options. He wasn’t pushy and was honest about what I needed to do vs what I could do. He explained everything so simply and made me feel sure that I will be getting the best and that it would be so much safer than I have now. He spent almost two hours here patiently helping me determine what I needed to do. Thank You!!!! Travis is the best!

Thank you for the kind words, Jennifer! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!

Thank you for the great review, Corey! We are happy to hear Dayton provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.

Thank you, Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Super nice and knowledgeable. Work done on time, correctly and at a great price.

Thank you for sharing your positive experience with us, Mr. Humphrey! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family