(833)497-3667

Read what people are saying
about Precision Garage Door in:

Gravette, AR

Precision Garage Door of NWA & River Valley
has received 6 reviews, averaging 4.17 Stars:
1 2 3 4 5
Review:

Couldn’t do ZERO stars so I’ll settle one 1. We were assigned to this company through our Home Depot order for a garage door install. They called to set up an appt right away. I was so pleased to get an install so quickly, the tech called before arrival and my husband (who had taken off work to be available to the company) waited outside for the tech to arrive. He saw the driver in his truck but, to his knowledge, the tech never got out of his truck and eventually drove away. Later I received an email for the “site survey” with the measurements of our garage (which I already added to the initial order). I assumed someone would call with an update for when the install would take place but two weeks went by. I called today and, after talking to 2 people, I was told that someone would call me back. Finally a callback later and was told “it will be much more expensive because lead was detected”. She didn’t say how much more and was very unprofessional with how she told us the news. She honestly sounded like they didn’t want our business and we were a bother to follow up on this order that was already paid for. We will be looking elsewhere and posting this review elsewhere as well.

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Service Provided:
Install Garage Doors

Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

Tyler was very polite and professionally knew a lot. I would recommend this company.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Lee! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Tell was very kind and concerned for our safety.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Mears! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..

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A Response from: Patrick Behrens

Thank you, Karen, for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "best practice" within our industry and why we even cover it on our website (under the topic of "Spring Repair"). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

About 10 minutes before my appointment I received a text with information about Jacob's arrival and a picture of him as well. He then called a couple minutes later he personally called to give me his ETA. Upon arrival, he was very thorough with explanations of what he was going to do. He was very efficient in his work. Super friendly too!

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A Response from: Patrick Behrens

Thank you, Mrs. Chalk, for the great review. We will certainly pass along to Jacob just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR License #
0365280618