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Matt Taylor
Average: 4.26 stars
Matt Taylor's Bio:
Matt, a native of Fort Smith, embodies a commitment to excellence deeply rooted in his upbringing. From an early age, Matt has demonstrated an unwavering dedication to setting and achieving goals, relishing the opportunity to tackle complex challenges head-on. His innate problem-solving capability positions him as a trusted resource for navigating intricate issues with ease and precision. With a genuine enthusiasm for forging connections, Matt finds joy in meeting new individuals and networking. Beyond his professional endeavors, Matt cherishes moments spent alongside his wife and cherished dogs, enjoying the tranquility of camping excursions and the exhilaration of hiking adventures. A passionate enthusiast of basketball, Matt eagerly joins in games with his nephew. At the heart of his endeavors lies a steadfast commitment to ensuring the seamless operation of your garage door, meticulously tailored to align with your unique preferences and expectations. With Matt at the helm, you can trust in a dedication to excellence and a personalized approach that exceeds standards of quality and satisfaction.
Fort Smith, AR
Thank you William for the great review! We appreciate your business! Sincerely, PDS of NWA
Paris, AR
30 minutes after the technician left the opener quit working again. I called back, a lady called me back and said she would check and call me back shortly. An hour later I still haven't heard from her. I live alone and can't manually open and close the door by my self.
- Anita Riddles
Thank you for your feedback, Anita. I will follow up with Matt and make sure we get you squared away.
Thank you. Matt was here again today and we think the problem is solved. He is so nice and courteous. All of the staff that I spoke with have been helpful and patient with me. It is so nice to be able to call and not spend 30 minutes on the phone listening to a menu. Also thanks to Tina for being so helpful.
Rogers, AR
I am not often pleasantly surprised by a business but the service I received on a Sunday with a broken garage door was five stars. Really appreciate the skill level of Matt my service tech and his promptness. I will be using this company going forward for all my garage door issues.
- Lynda Banwart
Thank you Lynda for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, Your Door Team at PDS of NWA
Fort Smith, AR
Quick response. Excellent work. We are very happy with our new system.
- David Hardt
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being your go-to garage door service provider. Sincerely, PDS of NWA
Fort Smith, AR
Not really happy at all. I scheduled for a new seal to be installed and specifically mentioned to the call center that we needed an accelerated schedule due to rain. The tech shows up, looks at the garage door, and says that neither location has any door seals in stock. Now, we have lost two days of time to get it completed by someone else. Guess I was wrong, but I thought door seals were one of the most basic items to stock for a professional garage door company?
- Clayton
Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied to improve our business. Yes, we do keep bottom seal in-stock but please keep in mind there are different sizes with 2" being the most popular. We usually have a truck that brings our seal inventory once a week, this week they did not \put the 2" seal on the truck so needless to say we did not have it for your appointment. Also the appointment from the call center only stated bottom seal not 2" bottom seal which would have all the difference in getting you scheduled. Again thank you for your feedback!
Magazine, AR
Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.
- Tim Warren
We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.
Poteau, AR
Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.
- Sue Dunlap
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA
Mulberry, AR
Scammers!! The technician did not inform us that you only work on LiftMaster doors, we were under the impression he was going to fix it. He tried to replace the whole motor for $1400 when it only needed a small part replaced. You should be ashamed of yourself for charging outrageous prices when people are trying to make it right now. We had to pay $140 to make him leave. Robbers for real!!!
- Aaron Clauson
We appreciate your feedback, Mr. Clauson. We apologize for any of the confusion regarding your operator problem. It is definitely not our intention to come across as scammers/robbers. I will make sure that I reach out to our technician regarding your issue. Sincerely, PDS of NWA
Fayetteville, AR
Quick to schedule service, and had us fixed up the next day even though it was a Sunday! Fast, friendly and professional.
- Brandy Lewellen
Thank you, Brandy we appreciate your 5-star review. Looking forward to doing business with you in the future.
Product:
Technician: Matt Taylor
Van Buren, AR
Absolutely HORRIBLE company. They are not interested in repairing your garage door, they are only there to sell you a new one. Their tech came up with a flimsy reason for me to buy one, then refused to do anything at all to repair my door. Instead, he left me with a non-functional door, which I could not raise of lower. He said that Precision would incur "too much legal liability" if they fixed my door. I suggested he tell his bosses that leaving a senior citizen trapped in their garage, unable to get out in case of an emergency would cause far more medical, legal liability than simply fixing the door. Instead, I called an independent repair service who showed up immediately and replaced my broken spring, which was all that was wrong. It cost me thousands less than a new door, and everything is working fine. I did not fall for Precision's phony new garage door line and will NEVER recommend them to anyone. Use them at your own risk.
- Julie Morton
Dear Julie, We understand your frustration and disappointment with your recent experience. We sincerely apologize if our technician’s approach didn’t meet your expectations. We value your safety and strive to provide honest assessments. However, we also recognize that it's important to balance safety concerns with cost-effective solutions. It seems there may have been a miscommunication or misunderstanding during your service call. To better understand your specific situation and address your concerns, we invite you to reach out to our customer service team directly at 479-202-5251 or mrewerts@precisiondoornwa.com. We’re committed to resolving this issue and ensuring your satisfaction. Thank you for your time and understanding.
Fayetteville, AR
Great service! Would recommend. Thank you
- Carol Chase
Fort Smith, AR
+Matt showed up on time, diagnosed my problems, explained in clear terms the repairs that needed to be done and gave me an estimate of costs. He was polite, friendly and focused on the job. I would not hesitate to give him and Precision a AAA rating. I will recommend Precision to the rest of my family members.
- James Hopton
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Very impressed with crew. Did thorough, efficient job of correcting damaged garage door. Prompt in arrival; kept me informed with details of: background/picture of the tech: when departing to my location and info about the Company. When I made decision to replace door, very comprehensive review of choices, dimensions and technical info on materials/guarantees and estimated date for installation. Courteous and customer focused organization
- Bill Moyer
Lavaca, AR
Mr. Behrens: Your service tech. Matt did a excellent job of he does very polite, friendly and helpful. i would recommend your company to everyone.
- Lindel Graham
Fort Smith, AR
Matt was very prompt in arriving to assess garage door. He was very thorough in checking everything out and identifying numerous problems. He was able to provide quote for new door and explain the entire process.
- Linda Burroughs
Heavener, AR
Great service, friendly tech put the opener on and explained everything very satisfied.
- Cathy Thomas
Fort Smith, AR
Matt was on time, courteous, efficient, knowledgeable and friendly. He assisted me in getting my car out of the garage and closed the door for our safety. It was a pleasure working with him! Thank you.
- Niki Wilson
Springdale, AR
Matt, Precision Door Service technician, provided stellar service. He was very professional, called me day of appointment with an ETA, listened to my concerns and addressed them.
- Anita McAllister
Thank you for your rating!
Greenwood, AR
Matt was very professional and knowledgeable! Fantastic service and workmanship. I would recommend precision door to everyone..
- Mary Copeland
Product:
Technician: Matt Taylor
Rogers, AR
Super service by Matt.
- Billie Lentz
Fort Smith, AR
Matt T. was awesome! He had our garage up and running quickly! Our garage got amazing upgrades and he explained the operation details extremely well! We received great, quality service at an amazing price!
- Tenisha Murray
Product:
Technician: Matt Taylor
Fort Smith, AR
Tech was prompt & courteous. Matt explained everything in a way I could understand.
- Jo Ann Ballman
Van Buren, AR
Quick dependable service. Matt was very professional. Only service I will call.
- Brian Taylor
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Quick response, technician worked quick and efficient. He explained what I needed to get up and operational again. Thanks for your help.
- William Jeremiah