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Read what people are saying
about Precision Garage Door in:

Van Buren, AR

Precision Garage Door of NWA & River Valley
has received 40 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Cade Mercell
Review:

Sam was very professional. He quickly identified the issues and resolved them in timely fashion.

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A Response from: Patrick Behrens

Glad we could help! We appreciate your business and look forward to serving you in the future!

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.

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A Response from: Patrick Behrens

Glad we could help Mr. Eatmon. We appreciate your business and look forward to serving you in the future!

Cade Mercell Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Cade Mercell
Review:

Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.

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A Response from: Mike Rewerts

Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.

Comment from: A. Bender

Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!

Cade Mercell Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cade Mercell
Review:

I was very impressed with the response time, the gentleman was very knowledgeable and helpful,,took care of the problem, very satisfied with your company, thank you

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service, fast response, thorough diagnosis and always reliable service!

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A Response from: Patrick Behrens

Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Did a excellent job

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A Response from: Patrick Behrens

Thank you for the great review Mr. Snider. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin did a great job! Very friendly. I appreciate you guys coming out the same day.

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A Response from: Patrick Behrens

Thank you, Mr. Creamer, for the stellar review! We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's busy schedules. We will be sure to pass along your kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Sometimes, with any project, things just don't go right, anyone can and does make errors, that's not what's important, what is important is what happens next. I can with all confidence tell you that the upper management at Precision Doors NWA knows and will do what is right. without going into detail, we had a couple of issues, those things were handled both expeditiously and entirely profession. Now if you like doing business with real professionals, courteous, and sympathetic people, then Precision doors NWA is the perfect place to call. I fully endorse and support this company Rick Hudson

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A Response from: Patrick Behrens

Thank you, Mr. Peterson, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your projects in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.

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A Response from: Patrick Behrens

Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

excellent worker, right on time and fixed what needed to be fixed

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A Response from: Patrick Behrens

Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Drew Bates
Review:

I chose your company from Angi’s List. I was impressed by two things: the promptness of your response and the expertise and politeness of Dustin. I asked him to present a variety of options and he was happy to comply. I felt supported in my decision but not pressured. I am eager to have my new doors installed.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and hope you enjoy your new doors! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dustin Mclean was courteous and professional. He was very helpful and was on time. I was impressed with his customer service! Expectations were met. Problem was solved. Strongly recommend this company if you are in need of garage door repair and maintenance.

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A Response from: Patrick Behrens

Thank you, Mr. Pham for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and recommendation! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I saw your commercial on TV. It said you could call 24/7, fast response time, all needed parts on truck and expert technicians. All true. I called on Thursday evening and your technician, Jacob Baggett, arrived at 9:30 Friday morning, did an excellent job installing a new garage door opener and was finished by 10:30. It was a pleasure working with your company and would highly recommend to anyone needing quick, professional service.

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A Response from: Patrick Behrens

We are glad we could help, Mr. Apperson. It was really our pleasure! We try to be as helpful and convenient as possible for our customers, and we are glad we made that happen for you. Thank you for the great review and recommendation! If you need anything in the future, let us know!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

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A Response from: Patrick Behrens

Thank you for that great review, Ms. Morris. We are glad we could help! If you need any other help, give us a call! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!

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A Response from: Patrick Behrens

Thank you, Ms. Coleman, for the awesome review and recommendation! We are glad to hear you were happy with the service we provided. Thank you for choosing Precision! We look forward to serving you again in the future.

Service Provided:
Garage Door Repair

Review:

Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door

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A Response from: Patrick

Thank you for sharing your positive experience and recommendation, Ms. Collins! We work hard to leave our customers feeling 100% satisfied with our service, and it sounds like Trenton did just that. Thank you for giving us the opportunity to service your home. We appreciate your business, and look forward to working with you again! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

The tech. was very friendly and knew his doors and hardware. He was there before the time he was suppose to be.

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Service Provided:
Garage Door Repair

Review:

Very pleased with workmanship of the technicians, very thorough, cleaned everything up, instructions were clear…. Well pleased with the new door!!!!

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A Response from: Patrick Behrens

Thank you for the kind words, Hascall! Glad you're happy with your new door! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Fast dependable service. Went the extra mile to ensure that everything was working properly, and explained everything in detail. Very professional. The only complaint I have is the price was a little more than I expected, but all in all everything was great!

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A Response from: Patrick Behrens

Thank you for leaving us a review, Mr. Turner. We are glad you had a good experience with us. We appreciate your business! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We are very happy with our new garage door. From start to finish everything happened as we were told. Delivery was right on time. Cory was out tech. Very pleasant, explained all the features. He was prompt and neat. We would recommend precision door wholeheartedly

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Thank you so much for choosing Precision, and we are thrilled that you are happy with your door!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Justin was just amazing! Very knowledgeable and professional, he quickly identified the problem, and explained exactly what had occurred, and what was happening as the door tried to open. He alerted me to the fact that the door was not safe and that no one should try and use it before it was replaced.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Justin is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

My garage door malfunctioned making it useless. They aranged to have a technician come by and inspect it, after the inspection it was determined it needed to be replaced as I had suspected, placed an order and then he worked on my door so that I could at least open and close it by hand no charge. Very friendly and polite service

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Miller! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I am retired and I'm fixed income I would like to see you having a plan that you can come out and service what you sell instead of a flat fee every year the service was good but I'm looking forward to y'all having a service plan to keep your doors updated

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Very professional, same day inspection and repair. Replaced everything but the door panals.

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. Allison. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Was very thankful that I was able to get a technician out to my home after I backed into my garage door! I was 4pm and everyone I called wouldn't be able to get to it till the following day, I did not want to leave my garage door open overnight and unsecured, Thankfully Michael Bray was able to get got to my home that evening, he was very informative and quick to asses the issue and had my door up and running in a couple hours! I highly recommend Percision and will be using them for all my garage door needs and will be recommending them to anyone that will be needing service!.

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A Response from: Patrick Behrens

Thank you, Mr. Cervantes, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's needs. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very professional and personable. Always great to meet a cheese head.????

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A Response from: Patrick Behrens

Thank you for your great review Tim, Aaron says "Go Pack Go!" We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Springs

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618