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Read what people are saying
about Precision Garage Door in:

Fort Smith, AR

Precision Garage Door of NWA & River Valley
has received 46 reviews, averaging 4.80 Stars:
1 2 3 4 5
Review:

Justin was able to fix the problem in minutes! Very impressed!

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.

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Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Sam Manes
Review:

They show up quickly. Care about their customers. And they are professionals!

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A Response from: Patrick Behrens

Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Repair

Residential Installer: Acoya Herron
Review:

They came out the same day I called and did a great job, great service and great company to do business with.

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A Response from: Patrick Behrens

Thanks for the kind words Tommy! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Did a very professional job and very quickly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Danel. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Recomemded by my customers. Service is great.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Our technician Jacob was phenomenal. He not only made sure we knew what was happening every step of the way and saved us some money but he was just a really nice person and made you feel super comfortable with everything. We will definitely use this company in the future if we ever need any other garage door repairs.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Zorbaugh! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business and look forward to servicing you again in the future! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

David came by promptly, after a courtesy call to let me know he was on the way. He was polite and professional.

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A Response from: Patrick Behrens

Thank you, Ms. Raney for the great review! We will certainly pass along to David, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Tech was actually early, polite, and knowledgeable.Great job on diagnosing the problem.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Snider! We are pleased to hear you are happy with Precision and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I would give this 5 stars....however...I just got back from the grocery store, just hours after the guys finished and discovered 2 dents in the panel just below the panel with the windows in it. I am sick about this. I have taken pictures of them and will text them to you. If you're looking straight on you don't notice them so much but at an angle, they are quite noticeable. The installers were great guys but as expensive as this door was, I wanted it to be perfect. Very disappointed!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Webb. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

Casey arrived on time and repaired my garage door. He was friendly and knowledgeable. I appreciate his knowledge and expertise.

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A Response from: Patrick Behrens

Thank you for the review, Debby! We appreciate you giving Precision Door Service of NWA the opportunity to earn your business!

Service Provided:
Garage Door Repair

Review:

Great job. Quick response time and Seth was outstanding. He knew what to do and how to do it, and got us back in a short time. Really appreciated your company. Thanks.

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A Response from: Patrick Behrens

Seth is a valuable member of our team! We are glad he made a great impression on you! Thank you for leaving us a positive review. If you need anything in the future, just give us a call! Thank you for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
Review:

I called Precision to fix a broken spring. They came out promptly and gave a bid of $1100.00 to my wife. I told them to to leave. I then called Southwest Garage Door Co who came out and fixed my garage doo for $175.00. I paid Precision their $49.95 service fee and save almost $1000.00 by using Southwest. Thanks Precision for costing me and extra $50 for nothing. You guys are the storm chasers of garage doors. I won’t waste my time calling you again.

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Service Provided:
Broken Garage Door Spring Repair

Review:

They done an awesome job. everything was messed up and they completely reworked it, it is so quiet and works better now then it did when it was brand new. i am very pleased with the job they did. thank you very much. Sheila Carver

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A Response from: Patrick Behrens

Thank you, Sheila, for that nice review! We are so happy you were pleased with our services. Thank you so much for choosing Precision. We appreciate your business!!

Service Provided:
Garage Door Opener Install

Review:

Great job. Answered questions well, explained things to help with clarifications. Worked efficiently and independently. Polite and personable. Just one unanswered question. After he left I found a nice shiny and new hexheaded lock nut on the garage floor. Is something missing above?

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A Response from: Patrick Behrens

Thank you for the positive review, Mr. McCormic. If you need anything else, give us a call! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

We chose Preision by recommendation of our woulderful customers. The installers were GREAT and knowledgeable. We couldnot have received better service. THANKS Trenton.

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A Response from: Patrick Behrens

Thank you for the stellar review, John! We are happy Trenton was able to provide you with excellent service. Thank you so much for choosing Precision and we look forward to working with you in the future.

Service Provided:
Garage Door Opener Install

Review:

Anthony was great. Friendly and quick.

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A Response from: Patrick Behrens

Glad we could help, Mr. Fry. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Review:

Tech hit the two hour window and was very professional. Made the repairs in a timely fashion. I was pleased with the experience

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Meyers. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

New to the State of Arkansas, I chose Precision Door due to the quality of the product over the original contractor product. I was also very pleased with the personableness of the individual who did the installation.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

During the snowstorm my old garage door opener ceased to work. I called Precision and they came out promptly, diagnosed the problem, installed the needed equipment and I was able to pay on the spot with a credit card. From the time the worker arrived to the time he left was about an hour and a half. The whole experience was great. I highly recommend them.

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A Response from: Patrick Behrens

Thank you so much for the kind words and recommendation! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Patrick was great. Very professional, neat appearance, knowledgeable and very respectful. He told us what he was going to do and how long it would take and he did everything he promised. I was very pleased and would certainly recommend your company and Patrick again.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience, Lynn! We appreciate your business and look forward to serving you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I have never had such a quick response to a service call. Dayton came and quickly solved my problem and checked the system and gave me an assessment of what to look for in case other things are needed. Very polite young man

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A Response from: Patrick Behrens

We are extremely glad that you had a positive experience! Our goal is 100% customer satisfaction, and it sounds like Dayton achieved that goal with you. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

George did a great job, was professional, and kept me informed about the length of time to finish the job. I really appreciated the call to let me know when he would arrive. Another excellent experience with Precision Overhead Garage Doors.

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A Response from: Patrick Behrens

We are glad you were happy with your experience, Ms. Sayers! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Efficient friendly technician. Pointed out issues which need to be addressed in the future.

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A Response from: Patrick Behrens

Glad we could help, Mr. Munro. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Travis was great! Arrived at beginning of quoted time window. Gave clear explanations of repairs needed and options available. Repairs done efficiently.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Lynne! We are happy to hear that you had a great experience! If you need anything, please let us know. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618