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about Precision Garage Door in:
Fort Smith, AR
Precision Garage Door of NWA & River Valleyhas received 66 reviews, averaging 4.79 Stars:
Fort Smith, AR
Thank you Peggy for taking the time to give us your feedback. We do use a call center that quotes prices that are incorrect and we are working on getting that issue resolved. We appreciate your business!
Fort Smith, AR
I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!
- Emily Jordan
Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA
Fort Smith, AR
Professional and simple from scheduling through repair. I highly recommend.
- Carol Rader
Thank you Carol for the great review! We are glad that our technician was able to get your garage running smoothly. We appreciate your business! Sincerely, PDS of NWA
Fort Smith, AR
Luke was very friendly and professional. It didn't take very long.
- Wayne Rhoades
Thank you Wayne for the awesome review! We Appreciate your business! The Precision Family
Fort Smith, AR
Quick response, technician worked quick and efficient. He explained what I needed to get up and operational again. Thanks for your help.
- William Jeremiah
Thank you William for the great review! We appreciate your business! Sincerely, PDS of NWA
Fort Smith, AR
Quick response. Excellent work. We are very happy with our new system.
- David Hardt
Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being your go-to garage door service provider. Sincerely, PDS of NWA
Fort Smith, AR
Not really happy at all. I scheduled for a new seal to be installed and specifically mentioned to the call center that we needed an accelerated schedule due to rain. The tech shows up, looks at the garage door, and says that neither location has any door seals in stock. Now, we have lost two days of time to get it completed by someone else. Guess I was wrong, but I thought door seals were one of the most basic items to stock for a professional garage door company?
- Clayton
Thank you for your review. We need feedback from our customers, both satisfied and unsatisfied to improve our business. Yes, we do keep bottom seal in-stock but please keep in mind there are different sizes with 2" being the most popular. We usually have a truck that brings our seal inventory once a week, this week they did not \put the 2" seal on the truck so needless to say we did not have it for your appointment. Also the appointment from the call center only stated bottom seal not 2" bottom seal which would have all the difference in getting you scheduled. Again thank you for your feedback!
Fort Smith, AR
Thank you Drew for your great service in the work you did on our garage door & replacing our remote opener. We will definitely be using Precision again should our door need repairs in the future. Well done.
- Charles Mccord
Thank you, Charles, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA
Fort Smith, AR
Drew did a great job. Found issues that needed to be fixed. He explained everything in great detail helping us to understand the available options and the cost of each. He was a very nice technician.
- Tony Rice
Thank you, Tony for taking the time to leave your review. We appreciate your support! Your Door Team at PDS of NWA
Fort Smith, AR
+Matt showed up on time, diagnosed my problems, explained in clear terms the repairs that needed to be done and gave me an estimate of costs. He was polite, friendly and focused on the job. I would not hesitate to give him and Precision a AAA rating. I will recommend Precision to the rest of my family members.
- James Hopton
Fort Smith, AR
I have had positive experience with Precision in the past & knew they were the company I wanted to contact.
- Dorothy Sullivan
Fort Smith, AR
Matt was very prompt in arriving to assess garage door. He was very thorough in checking everything out and identifying numerous problems. He was able to provide quote for new door and explain the entire process.
- Linda Burroughs
Fort Smith, AR
Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!
- Becky Crawford
Fort Smith, AR
Matt was on time, courteous, efficient, knowledgeable and friendly. He assisted me in getting my car out of the garage and closed the door for our safety. It was a pleasure working with him! Thank you.
- Niki Wilson
Fort Smith, AR
Matt T. was awesome! He had our garage up and running quickly! Our garage got amazing upgrades and he explained the operation details extremely well! We received great, quality service at an amazing price!
- Tenisha Murray
Service Provided:
Product:
Technician: Matt Taylor
Fort Smith, AR
Tech was prompt & courteous. Matt explained everything in a way I could understand.
- Jo Ann Ballman
Fort Smith, AR
Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in
- Patrick
Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Fort Smith, AR
Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Fort Smith, AR
we appreciate the prompt response and solving our problem,
- Patrick
Thank you very much for the kind words, Mr. Mason! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business! Best regards, The Precision Family
Fort Smith, AR
Cade did a great job. you are fortunate to have a professional like him working for you.
- Patrick
Thank you so much for the kind words, Mr. Davis! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Product:
Fort Smith, AR
Justin was able to fix the problem in minutes! Very impressed!
- Patrick
Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!
Fort Smith, AR
Sam Manes was prompt and very professional. My opener was an easy fix but I had been considering a new garage door system as mine was over 25 years old. I had been checking out prices and Precision Door was in right in the ball park. They offered an 18 month financing with Synchrony with no interest if paid within the 18 month timeframe. I am very happy with their service.
- Patrick
Thank you for the stellar review and recommendation, Ms. Daley! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Product:
Fort Smith, AR
They show up quickly. Care about their customers. And they are professionals!
- Patrick
Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fort Smith, AR
They came out the same day I called and did a great job, great service and great company to do business with.
- Tommy Manley
Thanks for the kind words Tommy! We appreciate your business!
Product:
Fort Smith, AR
Did a very professional job and very quickly.
- Patrick
Thank you for the great review, Mr. Danel. We appreciate your business!
Product:
Fort Smith, AR
Recomemded by my customers. Service is great.
- Patrick
Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Product:
Fort Smith, AR
Our technician Jacob was phenomenal. He not only made sure we knew what was happening every step of the way and saved us some money but he was just a really nice person and made you feel super comfortable with everything. We will definitely use this company in the future if we ever need any other garage door repairs.
- Patrick
Thank you very much for the amazing review, Mr. Zorbaugh! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business and look forward to servicing you again in the future! Best regards, The Precision Family
Product:
Fort Smith, AR
Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Fort Smith, AR
Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!
Product:
Fort Smith, AR
David came by promptly, after a courtesy call to let me know he was on the way. He was polite and professional.
- Patrick
Thank you, Ms. Raney for the great review! We will certainly pass along to David, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Service was on time , very pleasant repair man. Was satisfied with service. Only negative , was quoted a price on the springs before Repair, invoice showed not as quoted.
- Peggy Mustin