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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of Northwest Arkansas
has received 41 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and very professional guys! Nice and friendly and informative. Gave us different options. Fast and efficient, same day I called in. I would diffently recommend them.
Michelle Bursey
A Response from: Patrick Behrens

Thank you for the kind words Michelle. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chose you from the coupon mailers we get once a month. It turned out to be a great choice.
Linda Walters
A Response from: Patrick Behrens

We love to hear it Linda. Thanks from all of us for entrusting us with your project and as always, we appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was very polite and professionally knew a lot. I would recommend this company.
Virgil Lee
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man was friendly and knowledgeable. It was nice that you sent some background info about him... What a good idea.
Gary Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Two of the nicest, friendliest young men came to do our repair and they were early which was super.
Dee Pranke
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because your advertising made you very visible and I felt you would be reliable. Your technician was very good and I'm happy with the new opener. Honestly I called to have my opener repaired because I had already bought new parts,your technician was less than enthusiastic about doing that. I can understand that
John Goodell
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!
Corey Conduff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Definitely a five star ,Travis the technician very courteous polite young man also very thorough from start to finish installing a new spring ,including cleanup .
Mel Hacker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Travis was great. Travis was friendly, informative, and thorough in explaining repairs needed, pricing, and how to best use the products once they were installed.
Art Maddock
A Response from: Patrick Behrens

We love to hear it Mr Maddock! We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our tech, Kevin Richter, was very friendly, professional and knowledgeable. He assessed the problem and thoroughly explained the estimate for repairs. In addition, he gave our main garage door an inspection (which works fine) and lubricated it so it is now quieter. Great job, Kevin!
Sharon Chappell
A Response from: Patrick Behrens

Love to hear it Sharon. we appreciate your business and look forward to working with you again in the future! Thanks, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tell was very kind and concerned for our safety.
David Mears
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Absolutely great customer service and a great technician. Ron was right on time and a pleasure to watch as he assessed and explained the problem, and proceeded to repair it flawlessly. I rarely write reviews, but this company definitely deserves 5 stars for the customer friendly way they conduct their business.
Brice Halley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm a first time customer and was surprised they came out the same day within 2 hours of my call to them. Great service and great technician!! I will call them again.
Brian Sieg
A Response from: Patrick Behrens

It was truly a pleasure working with you Mr. Sieg. We appreciate your business and wish you and your family a very happy Easter! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 STAR REVIEW Appointment was set next day, Tech was on time, Travis did great creating the options we needed, I would recommend again
Brent Courtney
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.
Starla Billington
A Response from: Patrick Behrens

Thank you Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service, Kevin replaced 2 springs.
Dean Mechels
A Response from: Patrick Behrens

Thank you Dean for the kind review. We are glad to know you would recommend us. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door was a refreshing change from my normal experience with service businesses. The representative was very thorough with his assessment of the problem. He gave us three options as to the detail and expense would be, and finished the job very efficiently. We definitely will use Precision Garage Door the next time we have a need.
Temple Igleburger
A Response from: Patrick Behrens

Thank you Temple for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech was very professional, and performed is work with expert detail.
Charles Johnson
A Response from: Patrick Behrens

Thank you Mr. Johnson for the great review. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.
Kent Matayo
A Response from: Patrick Behrens

Thank you Mr. Matayo for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super nice and knowledgeable. Work done on time, correctly and at a great price.
Brian Humphrey
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary
Tony Sain
A Response from: Patrick Behrens

Wow! We are truly humbled by this review Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..
Karen Kerr
A Response from: Patrick Behrens

Thank you Karen for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "Best Practice" within our industry and why we even cover it on our website, under the topic of (Spring Repair). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.
Gary Boothman
A Response from: Patrick Behrens

Thank you Mr. Boothman for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for prompt service, capable techs, and excellent service,
Harrison Pike
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.
Jay Geeding
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!
Terry Richardson
A Response from: Patrick Behrens

Thank you Mr. Richardson for taking the time to leave us this review. We are proud and humbled to be your choice for Garage Door related issues and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was outstanding!! Will came in and showed me exactly what needed to be done, what to look for in the future and covered all of my options without pushing anything unnecessary. Thank you!
Donald Johnson
A Response from: Patrick Behrens

Thank you Mr. Johnson for the great review. We at precision, never want to push anything on our customers, we only want you to be a well informed homeowner and to "Fix it Right" the first time. We are pleased to know we could save you some money and at the same time, give you the peace of mind knowing it was fixed properly. We appreciate your business and look forward to working with you again on your next project! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.
Jill Billings
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.
Kenneth Klotz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

About 10 minutes before my appointment I received a text with information about Jacob's arrival and a picture of him as well. He then called a couple minutes later he personally called to give me his ETA. Upon arrival, he was very thorough with explanations of what he was going to do. He was very efficient in his work. Super friendly too!
Jennifer Chalk
A Response from: Patrick Behrens

Thank you Mrs. Chalk for the great review. We will certainly pass along to Jacob just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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