(833)497-3667

Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of NWA & River Valley
has received 105 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

We're very professional showed up on time and were knowledgeable.

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Steve Colley Service Provided:

Install Garage Doors


Product:

Garage Doors


Senior Technician: Steve Colley
Review:

Justin Peterson is an Amazing Representative of your company! He was courteous, timely, professional and knowledgeable. Having a garage door that had trapped my car indoors, he arrived and diagnosed the issue right away and gave me my alternatives with cost in a straight forward manner that helped take the sting out of the less than fun reality of my day. No one wants home repairs and cost so he was able to take it to a level where we could simply concentrate on how best to address the situation for a long term solution. Customer service is a tough business and Justin made a believer out of my family, especially when we have had prior service calls that were less severe but still costly that did not leave us feeling respected as customers so keep up the Outstanding Work! ??????????

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Justin Peterson Service Provided:

Garage Door Repair


Product:

Springs


Technician: Justin Peterson
Review:

Your technician arrived in a timely fashion and fixed our problems expeditiously. He noted some wood rot which will probably require replacement in 3 -5 years; told me what I needed to do to maintain the door in the meantime; sold me a can of garage door lubricant, and demonstrated how and where to use it .

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Trenton Dunn Service Provided:

Garage Door Repair


Technician: Trenton Dunn
Review:

Great experience today with Precision. First time online chat for service on a Sunday. Trenton came right out first thing Monday morning. Professional & knowledgeable all the way. Went over the particulars and what needed to be changed. Quoted a fair price, He had the parts on the truck, completed the job in just over an hour. Also made sure I was happy with the results. I highly recommend these guys.

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Trenton Dunn Service Provided:

Garage Door Repair


Product:

Springs


Technician: Trenton Dunn
Review:

We are very pleased with the professional job Steve Colley did in repairing our garage doors. We have lived in Bella Vista 19 years and there were several issues we were having with the double-door garage door and also with the two single-door garage doors. Steve addressed every problem and did an excellent job in getting all the doors working smoothly again. We would highly recommend Steve to whoever needs work done on their garage doors.

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Steve Colley Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Senior Technician: Steve Colley
Review:

Trenton Dunn did an awesome job fixing & adjusting our son's 18ft wide garage door. Every step in this process he impressed me that he was well trained & knew what he was doing. Trenton was very courteous & professional, and answered all my questions clearly. His service and 'know how' beats what I've experienced with other businesses that repair garage doors for us. I'll be glad to call upon his services again.

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Trenton Dunn Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Trenton Dunn
Review:

Trenton performed our door repair. Very knowledgeable and nice young man.

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Trenton Dunn Service Provided:

Garage Door Repair


Technician: Trenton Dunn
Review:

Trenton was courteous. Gave us severals options on how he could fix the door. Best part is he came on a Sunday. K Ellis

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Trenton Dunn Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Trenton Dunn
Review:

This was our second time using you service. We find all of your employee's very courteous, thoughtful and understanding of our needs. Keeping us informed of arrival time, checking the system to find the problems and giving us the best possible price before starting to work. Giving us options as to what needed done and what could be done to get by. We will always use your service and recommend you to all who ask us.

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Jacob Baggett Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Technician: Jacob Baggett
Review:

Steve Colley did one terrific job installing my new garage door opener!

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Steve Colley Service Provided:

Install Garage Doors


Senior Technician: Steve Colley
Review:

Great company, fantastic staff, excellent quality and installation. Highly recommend them!

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Justin Peterson Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Justin Peterson
Review:

Professional, prompt, courteous and knowledgeable.

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Seth Ottino Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technician: Seth Ottino
Review:

These guys came out same day and gave me a bid which did not change at the end! They kept me informed on when the door would arrive and then when it was being installed. The tech Wesley was informative and helpful! And when I couldn’t figure out how to set up my phone remote, he was patient and helped me do that! Very excellent service! Beautiful and quiet door!

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Parker Baird Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Parker Baird
Review:

Nothing but great things to say about the service. Had an old garage door opener where the belt snapped on Saturday January 8th. Placed a call today Monday January 10th in the morning and Justin came and saw us at 2:30pm. 2 hours later and I had complete new system on both doors. All newly replacement equipment with instructions. Overall, Justin was fantastic and super happy with the results!

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Justin Peterson Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Justin Peterson
Review:

We chose Precision, because we received wonderful service from you two years ago. Today's experience was also perfect. You answered the phone promptly and in person. Trenton introduced himself before he arrived. He was courteous and thorough. Even though the fee was more than we expected - the charges were perfectly explained, and we actually ended up with a better deal than we deserved, and now we have a lifetime warranty. We would recommend Precision for anyone needing a Garage door, or needing service on one.

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Trenton Dunn Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Trenton Dunn
Review:

We backed out of our garage on Saturday and the door was not all the way up. Needless to say it was bent and would not go up or down. Precision Door sent out Anthony Birge and he stayed that evening until he got the door straightened enough that we were able to get it closed. He came back on Monday, worked taking the panel off, straightened it enough that he could get it working again. This technician is the greatest. Very professional, very meticulous and very friendly. We highly recommend Precision Door Services and ask for Anthony. Would give him 6 stars if we could. Thank you Precision and thank you Anthony.

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Service Provided:

Garage Door Repair


Product:

Garage Doors


Review:

We called for service Tuesday morning and the repair man was here by 3p. He explained what the problem was with our garage door and took the time to make sure we understood the repairs and the costs. Very friendly, personable. Would recommend your business to anyone who needs help with a garage door.

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Steve Colley Service Provided:

Garage Door Repair


Senior Technician: Steve Colley
Review:

I chose PDS from a recommendation from a friend. Having just moved here from CO, I had to go by recommendations. I can't say enough about the customer service you provide. From quick response for garage repair, to then purchasing and having a new door installed, everyone I dealt with was knowledgeable, professional, and courteous. Garrett was awesome! Thank you for a job well done.

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Jaden Mayor Service Provided:

Install Garage Doors


Product:

Garage Doors


Technician: Jaden Mayor
Review:

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales

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Service Provided:

Garage Door Repair


Review:

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors

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A Response from: Patrick Behrens

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Comment from: Ashley Herrington

I can honestly say that I was blown away with the customer service that we received. I got a phone call on Sunday after I posted this. They asked for a time to come up and take a look at the door. The director of operations and the lead tech came out to take a look at things. They also admitted to making a mistake and charging us for the wrong size door. When they came to our house this Wednesday they went over the problem and the fixes that were available. They arrived at 4:45 pm and did not leave until well after 7:30. They made sure the door was able to work but we knew due to the original damage we would have to spend some money fixing things. They also looked at our bigger door and showed us how horrible our builders contractor did on the install (a little over 2 years ago) and the same issues would need to be fixed. We didn’t want to purchase new garage doors and they didn’t suggest that. The came up with the best way to fix our current door. We will wait another week for the rest of the stuff ordered to come in but I can honestly say my husband and I were both happy with how they handled things the second time around and will be even more happy when we don’t have to worry about our doors anymore! I am so glad I was willing to give them a chance to make things right because they did just that! Thank you Lee bad Steve we appreciate you both!

Justin Peterson Service Provided:

Garage Door Repair


Technician: Justin Peterson
Review:

Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody

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Steve Colley Service Provided:

Garage Door Repair


Senior Technician: Steve Colley
Review:

Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.

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Service Provided:

Garage Door Opener Repair


Review:

From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.

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Trenton Dunn Service Provided:

Install Garage Doors


Technician: Trenton Dunn
Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.

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Justin Peterson Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Justin Peterson
Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!

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Steve Colley Service Provided:

Garage Door Repair


Senior Technician: Steve Colley
Review:

Steve did a fantastic job of taking care of my garage door. He thoroughly examined the entire system, gave me several options, and even made professional recommendations for service and maintenance. The repair was fast and was exactly what I needed. Thank you Steve!

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Steve Colley Service Provided:

Garage Door Repair


Senior Technician: Steve Colley
Review:

We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.

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A Response from: Patrick Behrens

Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.

Steve Colley Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Senior Technician: Steve Colley
Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.

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Justin Peterson Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Justin Peterson
Review:

A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.

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Jaden Mayor Service Provided:

Garage Door Repair


Technician: Jaden Mayor
Review:

Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.

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Trenton Dunn Service Provided:

Garage Door Repair


Product:

Springs


Technician: Trenton Dunn
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756

License

AR Licensce #
0365280618