Review:

Justin is a 5 star employee!! H was prompt, courteous and went out of his was to fix the issue and explain to me what he was doing. I hope all your techs are like him.

Review:

Travis was professional and courteous and repaired broken spring so quickly! Couldn’t ask for better service!

Thank you for the great review, Ms. McBryde! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

I give Travis 5 stars, or higher if possible. He was very professional, courteous, thorough and friendly. The reason I gave 4 stars is the cost of your products and service. I called 2 other companies and got estimates before Travis came out. The price that you charge for your springs in more than double the competitors. That means that I paid $ 300 more on this repair than I anticipated after getting quotes. Other than that I believe that you run a first class organization, Travis is an asset to your company, and you train your employees well.

Thank you, Mr. Geren, for the great review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference with Travis. Although our prices are higher than our competitor's, we guarantee to use only the best products and provide the best service, resulting in higher costs. Thank you for trusting us to handle your garage door repair. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

Amazing! He was super understanding with me when I was trying to decide what to do. He explained all my options-I asked for about 8 different options. He wasn’t pushy and was honest about what I needed to do vs what I could do. He explained everything so simply and made me feel sure that I will be getting the best and that it would be so much safer than I have now. He spent almost two hours here patiently helping me determine what I needed to do. Thank You!!!! Travis is the best!

Thank you for the kind words, Jennifer! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

Excellent service and very professional guys! Nice and friendly and informative. Gave us different options. Fast and efficient, same day I called in. I would diffently recommend them.

Thank you for the kind words Michelle. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Review:

Chose you from the coupon mailers we get once a month. It turned out to be a great choice.

We love to hear it, Linda. Thanks from all of us for entrusting us with your project and as always, we appreciate your business! Sincerely, PDS of NWA

Review:

Tyler was very polite and professionally knew a lot. I would recommend this company.

Thank you for sharing your positive experience with us, Mr. Lee! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

The service man was friendly and knowledgeable. It was nice that you sent some background info about him... What a good idea.

Thank you for the kind words, Mr. Smith! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

Two of the nicest, friendliest young men came to do our repair and they were early which was super.

Thank you for the great review, Dee! We are happy to hear the technicians provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

I chose Precision because your advertising made you very visible and I felt you would be reliable. Your technician was very good and I'm happy with the new opener. Honestly I called to have my opener repaired because I had already bought new parts,your technician was less than enthusiastic about doing that. I can understand that

Thank you for the great review, Mr. Goodell! We are happy to hear the technician provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

We were so extremely pleased with the service we received! Dayton came out on Memorial Day he had excellent customer service skills and explained in detail every step of the process. We would highly recommended Precision Door NWA to anyone looking for affordable garage door repair!

Thank you for the great review, Corey! We are happy to hear Dayton provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Definitely a five star ,Travis the technician very courteous polite young man also very thorough from start to finish installing a new spring ,including cleanup .

Thank you for the great review, Mel! We are happy to hear Travis provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Technician Travis was great. Travis was friendly, informative, and thorough in explaining repairs needed, pricing, and how to best use the products once they were installed.

We love to hear it, Mr Maddock! We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Review:

Our tech, Kevin Richter, was very friendly, professional and knowledgeable. He assessed the problem and thoroughly explained the estimate for repairs. In addition, he gave our main garage door an inspection (which works fine) and lubricated it so it is now quieter. Great job, Kevin!

Love to hear it, Sharon! We appreciate your business and look forward to working with you again in the future! Thanks, PDS of NWA

Review:

Tell was very kind and concerned for our safety.

Thank you for the great review, Mr. Mears! We appreciate your business! Best regards, The Precision Family

Review:

Absolutely great customer service and a great technician. Ron was right on time and a pleasure to watch as he assessed and explained the problem, and proceeded to repair it flawlessly. I rarely write reviews, but this company definitely deserves 5 stars for the customer friendly way they conduct their business.

Thank you for sharing your positive experience with us, Mr. Halley! Our goal is 100% customer satisfaction, and it sounds like Ron achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

I'm a first time customer and was surprised they came out the same day within 2 hours of my call to them. Great service and great technician!! I will call them again.

It was truly a pleasure working with you, Mr. Sieg. We appreciate your business and wish you and your family a very happy Easter! Respectfully, Your Door Team at PDS of NWA

Review:

5 STAR REVIEW Appointment was set next day, Tech was on time, Travis did great creating the options we needed, I would recommend again

Thank you for the kind words, Mr. Courtney! We work hard to meet expectations like yours, and we’re happy to hear Travis hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

I am very pleased with Precision! Everything has been professional, quick and easy for me as a patron.

Thank you, Starla, we are pleased to hear that. As always, we appreciate your business and look forward to serving you again in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Good service, Kevin replaced 2 springs.

Thank you, Dean, for the kind review. We are glad to know you would recommend us! We appreciate your business! Respectfully, PDS of NWA

Review:

Precision Garage Door was a refreshing change from my normal experience with service businesses. The representative was very thorough with his assessment of the problem. He gave us three options as to the detail and expense would be, and finished the job very efficiently. We definitely will use Precision Garage Door the next time we have a need.

Thank you, Temple, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Service tech was very professional, and performed is work with expert detail.

Thank you, Mr. Johnson, for the great review. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.

Thank you, Mr. Matayo, for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Review:

Super nice and knowledgeable. Work done on time, correctly and at a great price.

Thank you for sharing your positive experience with us, Mr. Humphrey! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary

Wow! We are truly humbled by this review, Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..

Thank you, Karen, for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "best practice" within our industry and why we even cover it on our website (under the topic of "Spring Repair"). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.

Thank you, Mr. Boothman, for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

Thank you for prompt service, capable techs, and excellent service,

Thank you for the great review, Mr. Pike! We appreciate your business! Best regards, The Precision Family

Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.

Thank you, Jay, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!

Thank you, Mr. Richardson, for taking the time to leave us this review. We are proud and humbled to be your choice for garage door related issues, and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA