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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of NWA & River Valley
has received 187 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

Luke was great. Total pro. Knowledgeable, personable, professional. Explained everything and got the job done correctly and quickly. Precision doors was called in the morning and came in the afternoon same day and got the job done.

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A Response from: Patrick Behrens

Thank you so much for your review. We pride ourselves on providing world class customer service and professionalism. We appreciate your business and if you have any future garage needs don't hesitate to reach out to use. We would be happy to assist.

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
Review:

Service tech was knowledgeable. Overall Service was great!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

We have used y’all for our door maintenance for several years and recently had you install a new opener. Justin did a fantastic job on the install and his friendly demeanor and professional attitude made it all the better of an experience.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Fantastic! Precision has it figured out…Take care of your customers. Seth was so kind and professional. If you are not using Precision, you are using the wrong place! Thank you Precision!

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Excellent service and timely manner.

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Sam Manes Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Sam Manes
Review:

Justin quickly got the door operating, plus explained what caused the opener to malfunction. Pointing out issues with the actual door, that bowed. Justin is very professional, informative and made sure we understood what he was conveying. Good Job!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

Very professional, very accommodating. Any other service I need in the future, I will use these folks again..

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Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Courteous friendly professional ~ listened & showed me what steps he took in keeping our garage doors maintained! Thank you!

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Easy to do business with…excellent service from a very knowledgeable service technician.

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Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Sam Manes
Review:

My Husband Gary contacted your company and we are both glad that your sales person was and is Drew Bates. Drew is a man we will be able to work with and any problems we might one day have. I cannot comment on the door itself until it is installed, but Drew is so good to answer any questions I might have as well as he helped me to print the information I needed for the Garage Door receipts to be printed for my file. Drew is vary good man to work with.

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Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Excellent service, timely and fixed my problem and more.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Sam was a very competent technician who explained everything clearly upon evaluation of the problem. He called before coming and arrived on time. The work was accomplished promptly and all worked the way it is supposed. I would recommend Sam and Precision to anyone!

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Sam Manes Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Sam Manes
Review:

On time, explained everything, very polite.

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Our new garage doors have completely changed the look (i.e., curb appeal) of our house. Also, the new openers are much quieter and better functioning than our old units. However, most importantly is the quality of service we received during installation. Your crew set to work with no messing around and had everything installed in short order, plus they answered all our questions. We are very happy with the doors and the service. Thanks to everyone involved.

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Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

They were prompt, courteous, cordial, efficient and had a pleasant appearance. Thank you. A

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Polite and reliable

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A Response from: Patrick Behrens

Glad we could help Ms. Hutchinson. We appreciate your business and look forward to serving you in the future!

Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Sam Manes
Review:

Very professional and timely. Everything was explained thoroughly and why it needed to be done. Job was done quickly and efficiently.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Duncan! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Service tech arrived on time, dressed professionally, friendly, got the job done correctly and promptly.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Waugh! We are pleased to hear you have received an excellent experience with us and look forward to working with you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Rollers

Senior Technician: Seth Ottino
Review:

Have lived in NWA for 3 years and have trusted Precision with garage door install and repair for my needs. They are professional, punctual and seem reasonably priced. Today had an issue with my battery backup in my almost new (5/23) LiftMaster door opener. Justin Peterson was my technician and he was more than happy to replace the battery under warranty. I was satisfied to the point I asked for additional service to install new more quiet urethane door rollers.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wilson! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Justin Peterson
Review:

Justin did a great job fixing my garage door. It is so quiet now. I will call Precision Door Service the next time I have a problem with the garage doors.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Norman! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

My service rep was very good & really knew his stuff. My garage door operates so quietly now. Also I received same day service.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Pichoff! We take pride in providing the best possible service to our customers, and we are happy to hear we were able to do just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Sam Manes
Review:

Cade arrived early and did a good job lubricating the garage door which was making a lot of noise. He took the time to show us what issues to look for and how to lubricate the door ourselves. We have been pleased with the Precision customer service for many years.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a review, Mr. Long. We are happy to hear that you continue to have great experiences with us! Thank you so much for your continued business. We look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Review:

A relative did not need your service but heard Precision was very good and they were the last tv commercial we watched. Our technician, Drew Bates met our expectations and went beyond. He called to see if ok to come earlier than scheduled time, was very polite, courteous and knowledgeable. After making his diagnostic check he explained thoroughly what needed to be done to repair door and the price. If and when we need a repair call we will definitely call Precision & Drew Bates. Thank you

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

I am so impressed by this company's quick response and eagerness to resolve issues. We had to have a courtesy check after a full install. Wes came out and checked everything, made some tweaks and explained everything as he went. So professional and courteous! Couldn't have asked for more!

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Service Provided:
Garage Door Repair

Review:

Matt did an outstanding job. I like that he came with everything he needed to fix the door and was here in about 3 hrs. And very knowledgeable. No guess work he just fixed the door, even though it was colder than hell. Thanks Mat you are outstanding

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A Response from: Patrick Behrens

Thank you, Mr. Ramey for the awesome review. We are glad to hear you were happy with the service and your technician. Our goal is 100% customer satisfaction, and it sounds like we have achieved that goal with you. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great job and service was awesome! They arrived quick and finished shortly after working in the cold snow flurries! Much appreciated!!!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you pleased with our services and team members. Thank you for choosing Precision! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin was a great guy.

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A Response from: Patrick Behrens

Thank you, Mr. Weber, for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Quick appointment. They called prior to coming and arrived on time. David and his team performed the required work, made (and showed me) recommendations for additional work and prioritized the urgency for each item. No pushy sales talk.. just advice. I am satisfied with the work that was done. I feel it was a fair price for good work. I’ll call Precision next time I need garage door work.

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A Response from: Patrick Behrens

Kent, thank you for leaving us a review. We're glad that David was able to get you up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We look forward to working with you in the future!

David Stubbs Service Provided:
Garage Door Repair

Product:
Rollers

Technician: David Stubbs
Review:

Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.

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A Response from: Patrick Behrens

Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618