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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of Northwest Arkansas
has received 88 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose PDS from a recommendation from a friend. Having just moved here from CO, I had to go by recommendations. I can't say enough about the customer service you provide. From quick response for garage repair, to then purchasing and having a new door installed, everyone I dealt with was knowledgeable, professional, and courteous. Garrett was awesome! Thank you for a job well done.
Gail S
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw your AD on tv. Called this AM for repairman. Your great company sent a fantastic repairmen within an hr. I have never had a service man at my home that worked so hard to fix my garage door ever. So very nice and couldn’t ask for anything to go any better. When he finished repairing my door, it is working fantastic. Please let him know how much I appreciate his hard work . Thank you for your prompt service . I do not have his name but you do snd please let him know have grateful I am for his hard work and promptness !!! Janis Corrales
Janis Corrales
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While I would love to give more stars we were not impressed with the service we received! Justin was super nice and seemed knowledgeable but I felt that he was more interested in selling us new doors vs fixing our current one! We can now shut our door but he did not fix the door for us to use it with the opener and we were charged way more then what we thought it would be. We did ask when we called the service center about how much it would cost and they said around $100. We paid $250 +….We had no cables broken, it was off track and the door was torqued but nothing snapped to be replaced. He did replace one of the rollers (but the old one wasn’t broken either) so still confused why the fix of the door was so expensive and it’s not fixed! He really is a great salesman but with a 20 min (possibly less) fix, $250+ is a little crazy on cost of service! Justin was nice I don’t want that to go unnoticed but the cost of the service call was enough for us to think about looking elsewhere for future service and possible purchase of garage doors
Ashley Herrington
A Response from: Patrick Behrens

Ashley , Thank you for taking the time to leave us feedback , as that is the only way that we can continue to grow into providing the best customer service available. We would also like to thank you for allowing us to meet with you in person to discuss your experience and reevaluate your visit. Your time is valuable, and truly appreciated.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody
Anthony Souza
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.
Toni McDonald
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.
Lori Frank or Shela Norman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
Clay Hoyt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!
Pattie & Mark Heitzman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve did a fantastic job of taking care of my garage door. He thoroughly examined the entire system, gave me several options, and even made professional recommendations for service and maintenance. The repair was fast and was exactly what I needed. Thank you Steve!
Jonathan Bellamy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.
Jim D.
A Response from: Patrick Behrens

Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.
Jerry Davis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A serviceman arrived an hour after I called and repaired the bracket. He was very pleasant and capable.
Patricia Cibirka
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.
Ray Mincer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was terrific! We are excited about not having to worry about the door operation, for a long time, with all new parts installed. Kudos to Steve for his knowledge and expertise; he’s a very pleasant gentleman and most efficient. Thank you for sending Steve to take care of us!
Val & Jerry LeClair
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin did a very fine job, both in explanation and work. If i ever need any further work on the opener i will call for him. everyone in the company (Precision door serv. rogers,ar) was very nice and up front with me. thanks to all andy pierce
Andy Pierce
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I definitely wanted to give a great review to our technician that came out today. He was timely and caring. He wore his mask every time he interacted with my son and I. He even asked if he could remove his mask when working in the garage by himself! To which I said of course. I appreciated how informative and willing to set up a plan for our service. I had seen some great reviews for Precision Door Service so I knew this was the business to call. Your technician confirmed that great service today. Thanks for hiring great people!
Kiah Eull
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex came out the same day and fixed the issue in a very short amount of time.
Bill Long
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician and he was awesome! Polite professional, knowledgeable and a quick service call!
Sara O'Neal
A Response from: Patrick Behrens

Thank you for your review Sara! We take pride in 100% customer satisfaction and we are glad to hear that Travis was able to help you with your garage door needs! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our sales rep/installer was a real pro! He was very helpful and knowledgeable. If I hadn't trusted him we would have bought somewhere else.
Mark Lohr
A Response from: Patrick Behrens

Thank you so much for your review Mr. Lohr, we are happy to have Steve on our team and glad that he was able to help resolve your garage door issues. Best regards, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision door because of the quick response and excellent customer services. I would give this company a 5 star review.
Patty Cox
A Response from: Patrick Behrens

Thank you for your review Patty! We pride ourselves in giving the best possible service to our customers. We appreciate your business! Best regards, The Precision Family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron Hart did our opener replacement. Very professional. I would recommend him to our friends
John Hixson
A Response from: Patrick Behrens

Thank you for your review Mr. Hixon. We are happy to hear Aaron was able to help you get your garage door up and working properly. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This business is a breath of fresh air!! PROMPT, knowledgeable, KIND, helpful, professional!! They have covered all the bases. You will not be disappointed. NO waiting on having to order equipment or coming back to install. Quietest garage door openers we’ve ever had. Thank you!!
George & Carolyn Pickell
A Response from: Patrick Behrens

Thank you for this amazing review Mr & Mrs. Pickell. We work hard to meet expectations like yours, and we are happy to hear our employees were able to assist both of you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replace torsion spring, cables, & bearings. Very pleased with Steve & his work.
Chuck Hammeke
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dalton, called when he was on his way to our house. He was polite and efficient, we are very pleased with the installation and the product.
Jim Hickman
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was great service was great
Walter Kletti
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron did a great job quickly repairing the garage door. Aaron explained to my son what he was doing and why. He went out of his way to be nice. The quick response time was very appreciated with a Sunday respnonse.
Chuck Merriman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very polite and informed me that there was nothing wrong with the door or its components. The anti tamper seal just popped off and inspected the operation of it. Everything great. Thanks for your service.
Forrest Duren
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My installer, Donovan, was very professional. Everything was done in a timely manner. I am very pleased with the service! I would recommend your business to anyone.
Don Schmutz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis showed up on time and did an inspection of my garage door. He took the time to cover all the points and gave me three options for service. He was very professional and did an outstanding job. We will always go to Precision for our garage door issues.
Bill Long
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Justin was awesome!! He gave us all the information we needed and got our new garage door motor and parts installed perfectly!! Thank you for Justin!! We will be in touch if we need any other service done on our garage door!!
Christy Sparks
Service Provided:
Garage Door Opener Install
Product:
Opener
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