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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of NWA & River Valley
has received 236 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with your service about 10 years ago for a repair. Will continue to recommend you to others. A new garage door was ordered today.

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A Response from: Patrick Behrens

Thanks for leaving us a 5-star review Jerry. We are proud that you are continuing to use Precision Door Service as your "go to" service provider! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Storm fried our garage door motor Saturday 9-20. Ryan with Precision arrived Monday morning and within an hour he had the repairs completed. Ryan was very friendly and professional. He showed me all the features and how to set them up. Been in NWA since 2019 and Precision has been and always will be my go to garage door experts for anything garage door related! Thanks Ryan and Precision for being friendly, fair, honest and reliable!

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A Response from: Patrick Behrens

Thanks Donn for taking the time to leave Ryan and Precision Door Svc such great 5-star review. We do strive for 100% customer satisfaction. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good communication! Great service! Fast and fixed the issue! Thank you.

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A Response from: Patrick Behrens

Thanks Sue for leaving such a great 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan Guenther did a great job by being thorough and explaining everything. Also, I appreciate that Ethan was thoughtful of owner's property and surroundings. It is evident that Precision Door does an excellent job in selecting and training personnel.

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A Response from: Patrick Behrens

Thanks Denis for leaving Ethan such a wonderful 5-star review. It is always nice to hear that our technicians are explaining the different issues that can happen with garage doors. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan communicated well and was professional. I would highly recommend him and Precision

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A Response from: Patrick Behrens

Thanks Tom for taking the time to leave us a 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Repair

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for such fast and friendly service.

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A Response from: Patrick Behrens

Thanks Jackie for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech arrived at scheduled time, was extremely competent and friendly and had our remote problem solved in a very short time.

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A Response from: Patrick Behrens

Thanks Perry for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew was very knowledgeable about our garage door. He adjusted what was needed and it works perfect now. Drew was very professional and helpful on future assist for our new home. I would highly recommend Precision door, especially Drew.

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A Response from: Patrick Behrens

Thank you Kathy for the 5-star review. It is always nice to hear that our technicians are being professional. I will pass this information onto Drew. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to go with a well-established company, and I felt that Precision Door would meet this expectation. On our visit to the Precision Door gallery, we were introduced to Mike Rewerts. Mike took the time to go over the variety of door options available, including the variety of openers available in today's market. The cut sheets and samples provided made it easier to make our final selection. The estimators that came to the house did a great job clarifying any concerns we may have had. When all materials were received, I was notified to schedule installation. The technician, Acoya Herron was excellent to work with. He did a great job with the overall installation and went over all items once completed. Very pleased with the overall installation.

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A Response from: Patrick Behrens

Thanks Mark for the awesome 5-sstar review. We are so glad that all of your needs both prior to and at install were met. We appreciate your business!

Acoya Herron Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Acoya Herron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, knowledgeable, and courteous

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A Response from: Patrick Behrens

Thanks Paul for leaving us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and was greeted with a friendly customer service rep immediately who scheduled service for the following day. Drew Bates, the technician, was prompt and friendly when arriving at our home. He went above and beyond to get us back up and running. I am 100% satisfied with the overall experience I received from Precision, but especially with Drew, he was awesome.

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A Response from: Patrick Behrens

Thanks Cory for the awesome 5-star review. We are proud that Drew was able to get your garage door up and running properly. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to schedule when convenient for me. Courteous, knowledgeable staff. Very pleased!

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A Response from: Patrick Behrens

Thanks Brian for the 5-star review. It is always nice to see such positive feedback from our customers. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was great! Called before came, arrived on time and very good at service. Would recommend Precison 100%.

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A Response from: Patrick Behrens

Thank you for taking the time to give Justin a 5-star review. We like to hear that our technicians are arriving on time for their service appointments. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am impressed with Precision. They are solved our problem, are very helpful, courteous and professional. They exceeded our expectations.

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A Response from: Patrick Behrens

Thank you Sebastian for the 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth (Technician) was prompt, courteous, and definitely knew his business. Gave us sound advice as to the age, capability, etc. of the garage door as well as adjusting it so it worked better.

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A Response from: Patrick Behrens

Thank you Charles for the 5-staar review. We are proud that Seth was able to give you the correct advise you needed about your door. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke called and asked if he could come an hour early as he was running ahead of schedule. He showed up promptly and I explained the situation. Within a minute, he had the problem resolved. He asked how everything was going as he knew we had a newer garage door and opener and wanted to make sure everything was good. He made it a courtesy call as he was here for 3 minutes and left a business card for future reference. His professionalism is why I give you many references

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A Response from: Patrick Behrens

Thank you Scott for the great 5-star review. It is always nice to hear that our technicians are prompt and professional! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door is a 2006 model with all original parts. The spring, cable, rollers, and bar all needed to be replaced. When faced with a broken door with your vehicle trapped inside, it was comforting to get on your website and schedule an appointment within 24 hours. Luke (technician) called 15 minutes before arrival to tell me he was on the way. He arrived timely and cheerful, provided details I needed to make an informed decision, and quickly completed the job. I now have a lifetime limited warranty on the door.

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A Response from: Patrick Behrens

Thanks Bobbi for the great 5 star review. We are so proud that Luke was able to provide you with our superior service and knowledge of the garage door industry. We look forward to serving your garage door needs in the future. We appreciate your business!!

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin explained everything thoroughly and answered all of our questions. He replaced both springs and added a bracket. Very professional!

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A Response from: Patrick Behrens

Thank you for the great 5-star review. We are proud to know that Justin was able to get your garage door up and running properly! We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, as always. A company you can trust and rely on. Ethan Guenther, the technician expertise, was very courteous, professional and helpful all the way. Highly recommend this Business.

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A Response from: Patrick Behrens

Thanks Maritza! We were happy to hear about your experience with Ethan and Precision Door of NWA. We are proud that you consider us your "go to garage door service provider"! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I caled on Sun. with the problem I was having, and they were able to make an appointment for Mon. I received 2 calls Mon. morning concerning the problem and an appointment was made with an installer to come out and fix the problem. Which is what happened, Augey came, he called about 145 and was able to come earlier then the time, and he was very good and got the problem fixed and explained what kind of spray that I needed to use and the problem was solved. Thank you very much. I will use if I need later. 5 star

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A Response from: Patrick Behrens

Thanks Shirley for the awesome review. We are proud that Acoya was able to fix your garage door quickly. It is always nice to hear that our installers are doing a great job! We appreciate your business!

Acoya Herron Service Provided:
Garage Door Opener Repair

Residential Installer: Acoya Herron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and professional. I highly recommend him.

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A Response from: Patrick Behrens

Thanks Paul for the 5-star review! We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Drew arrived just after 8AM and quickly solved he problem (door had become detached from chain mechanism and needed to be manually opened and closed. He showed me clearly how to fix the problem, should the mechanism become detached again. He was knowledgeable, kind and easy to work with. Price (standard service call) was fair. Precision had refurbished this door a few years ago, with the same excellent service. 5 stars, and thank you!

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A Response from: Patrick Behrens

Thank you Greg and Rosa for the 5-star review. We are proud the Drew was able to get your garage door up and running properly. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service, it is much appreciated, thank you!

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A Response from: Patrick Behrens

Thanks Todd for taking the time to leave us a 5-starr review. We appreciate your business!

Comment from: Todd Laporte

Seth and Levi made a difficult job look easy, thank you for the great customer service!

Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

While the service was excellent. I have not received a receipt for the work performed.

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A Response from: Patrick Behrens

Thank you Larry for the 5-star review! I did see the the call center emailed you a copy of your invoice on 5/27/25. Hopefully you did receive it! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the door was installed in a very satisfactory manner and was done earlier than planned which pleased me very much,,,it operates fine and i can use it by code in my car....thanks

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A Response from: Patrick Behrens

Thank you Janet for the 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man who repaired my garage door openers did a fantastic job and he was so personable

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A Response from: Patrick Behrens

Thanks Kathy for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner came even earlier than scheduled—on a Sunday! He had no problem sizing up the problem and had the things he needed to fix it in his truck. He explained clearly the problem and the cost and time before he started. He had it fixed in less time than he predicted it would take and took my email address to send me the warranty information. I sure appreciate him for a job done rexpertly and quickly. Such a pleasure to deal with Precision and Tanner!

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A Response from: Patrick Behrens

Thank you Margaret for the great review! We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy we chose precision. Ethan was so much help to us. Explained everything in detail. Very polite and courteous. Nice to get someone who really knows their job.

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A Response from: Patrick Behrens

Thank you Hugh for your 5-starr review! We are very proud that Ethan was able to explain your situation and what would be needed to get your garage door functioning correctly. We appreciate your business!!!

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Springs

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring popped at 4pm and they would've came out immediately but I opted for next day. Tanner showed up and in under 2 hours changed out both springs. He educated me on long term care and was respectful of our needs, budget and property. I greatly appreciate Tanner and Precision for the quality of their service.

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A Response from: Patrick Behrens

Thanks John, for the great review! We are proud to know that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Ethan was very through with talking about what we needed he advised it woyld take about 2or 3 weeks to order the parts. we were comfortable talking with him about what was needed. he is a great salesman. keep him on your staff

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A Response from: Patrick Behrens

Thank you Jonathan for the 5-star review! We are proud that Ethan was able to explain the repairs needed for your door in a way that was easy for you to understand. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Technician: Ethan Guenther
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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618