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about Precision Garage Door
Precision Garage Door of Northwest Arkansas
has received 2 reviews, averaging 3.00 Stars:
Date: 03/18/2020
Broken Garage Door Spring Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
As a Fayettville resident, I would recommend the servicing, safety and quality.
However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality.
I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.
Nathan Battiste
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/15/2020
Garage Door Repair Fayetteville, AR
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95.
The technician quoted us a minimum of $510.
We still have a broken door and we are out $49.95 for nothing.
I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door.
Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400.
Thanks for the weekend service call but we will go another route.
Alicia Reese
Service Provided:
Garage Door Repair