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Read what people are saying
about Precision Garage Door in:

Fayetteville Area, AR

Precision Garage Door of NWA & River Valley
has received 216 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recommend this company to anyone who needs garage door work done. They were kind and compassionate at one of the worst times for my family. And they are a Veteran owned company so give them your business. You won't regret it.

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A Response from: Patrick Behrens

Thanks Reba for taking the time to leave us a 5 star review. We are so glad that we were able to get your garage door repaired. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is awesome! Very fast and professional service. They will walk you through everything you need done, and discuss options in a very friendly, no pressure way. Their doors and equipment are high quality, built to last, and have a good warranty. Our technician, Drew, was super helpful and very easy to work with. I highly recommend Precision Doors!

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A Response from: Patrick Behrens

Thanks James for such a great 5-star review. It is always a pleasure to know that Drew is such a good representative for our company. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional, explained what was being fixed and why. Was on time and called before coming to let us know. Would highly recommend this service and company.

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A Response from: Patrick Behrens

Thank you Marty for taking the time to leave a 5-star review. We always like to hear that our technicians are being professional. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lucas arrived within the appointment time window. He replaced my broken garage door opener in short order and was knowledgeable and professional. Additionally, he hauled away my old opener along with all the packing for the new one. Totally satisfied with the service.

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A Response from: Patrick Behrens

Thanks, Josef for the great 5-star review. It is always nice to hear that our technicians are being professional and going the extra mile. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David and Ryan installed a new garage door system for me since my old unit wasn’t working properly and was at least 20 years old. They explained every step to me - including the price - during installation. Afterwards, they showed me how my new unit works as well as warranty and service in a way even I could understand! Both were friendly and professional technicians…..wish everyone was as good as this team! Thank you Precision !

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A Response from: Patrick Behrens

Thank you Jane for such an awesome 5-star review. We are proud that both David & Ryan got your operator replaced to get you back up and running safely. It is always nice to hear such nice compliments about our technicians. We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Product:
Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve been a customer for several years now with 2 Homes Most important thing I can say is when they come to Your Home you can be sure They will get the job done and it will be done right the first time Thank You Precision Door Company

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A Response from: Patrick Behrens

Thank you Jean for the great 5-star review. We like to hear from our long time customers. We appreciate your business!

Levi Miller Service Provided:
Garage Door Opener Repair

Residential Installer: Levi Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I bought a new garage door and opener four years ago. Last winter when we had a power outage I cancelled an appointment because I didn’t think I could get my car out of the doorless, detached garage. Another power outage this weekend reminded me to ask whether I needed to install a backup system. The technician came out two days later to check the system. He said I do have a backup, told me how it works, and how I can tell if battery is running low. He was very helpful and didn’t charge me to explain the backup feature. I have been pleased with how well the garage door works and am especially pleased with Prevision’s excellent customer service. I highly recommend them,

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A Response from: Patrick Behrens

Thanks Vicki for the great 5-star review. We are so glad that our technician was able to explain the correct function of your battery backup. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very informative. Got the job done and told me how to maintain door in future. Very nice young man

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A Response from: Patrick Behrens

Thanks Marsha for taking the time to leave us a 5-star review. We appreciate your business!

Levi Miller Service Provided:
Garage Door Repair

Residential Installer: Levi Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was considering installing my own garage door openers or having two installed. I called and asked aproximately how much a single unit would cost. When the technician arrived the in-person quote was more than 2x the original phone provided amount for what a single unit would cost. I politely declined, and grudgingly paid the Service Fee. Had there been transparency up front it would've saved everyone time and me the service fee. This was a bad experience, and I will not re-engage with this organization.

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A Response from: Patrick Behrens

Hi Bradley, You received a quote from our "Call Center" (not our actual Rogers, AR office) they have a high rate of turnover so at times wrong prices are quoted. We appreciate you providing this information to us so that we can address the problem. While Precision Door is definitely not the cheapest on the block, but our warranties far surpass most garage door companies around. Again we do apologize for the misunderstanding and will definitely address the problem. Sincerely, PDS of NWA

Matt Taylor Service Provided:
Garage Door Opener Install

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the service and professionalism that we received from our technician, David Stubbs. He answered all of our questions, while rebuilding 2 doors, in less than 2 hours. Highly recommend Precision!!

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A Response from: Patrick Behrens

Thank you Tommy for the 5-star review. We are proud that David was able to your garage doors up and running properly. When we do these rebuilds it helps the garage door last even longer its a win vs win situation! We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job resolving our issue. Showed and explained everything then did it. I not only consider my issue resolved but am glad I used Precision Services.

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A Response from: Patrick Behrens

Thank you Kerry for the nice 5-star review. We are proud that Luke was able to get your garage door issues resolved. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke arrived timely and was friendly and professional. He worked diligently and provided the service we requested. I give Luke an A+. Thank you.

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A Response from: Patrick Behrens

Thank you Leon for leaving us a 5-star review. We are proud that Luke was able to get your garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very professional and informative!

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A Response from: Patrick Behrens

Thank you Logan for taking the time to leave us a 5-star review! We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After dodging nuisance birds, technician Ethan Guenther took the time after completing the work order to explain garage door maintenance. Helping me prevent future issues. He was very thorough and made it easy to understand. He was very professional, friendly and down to earth. He was very thorough with everything and more than I could’ve asked for. If I ever need any work on my garage doors I’m calling Precision and asking for him again. Thanks Ethan you are top tier in your field.

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A Response from: Patrick Behrens

Thanks Nick for the great 5-star review. We are so proud that Ethan was able to assist you with your garage door issue! We especially love hearing those key words: professional, understanding, friendly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response

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A Response from: Patrick Behrens

Thanks Marilyn for taking the time to leave us a 5-star review! We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew was extremely knowledgeable and very helpful! He identified the issues without hesitation and provided us with various options. New doors have been ordered and we can't wait for the newly installed products. For the absolute BEST in NWA your only choice should be Precision!

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A Response from: Patrick Behrens

Thanks Terry for the great 5-star review. We are proud to know that Drew was able to provide with the knowledge for ordering your new doors! We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner was the technician sent to our home by Precision Door Service of Northwest Arkansas. He contacted us ahead of time. He also checked everything on both garage doors to see if there were maintenance issues that needed attention. In addition to the broken spring, he pointed out that some of our rollers were worn to the point of being crooked when the door went up and down. We received excellent input about what needed to be replaced and what did not. He actually recommended we did not need to do any repair/maintenance service for the single garage door opener. Tanner was friendly and professional. We chose Precision Door Service because customers have been giving them five star ratings! Well deserved! Highly recommend!

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A Response from: Patrick Behrens

Thank you for the great review! We are so happy that Tanner was able to walk you through the proper maintenance procedures. Our company takes pride in knowing our technicians are giving 100% at all times. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner was very polite and professional. He checked the door and told me things that needed replaced. He did the job in a timely manner.

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A Response from: Patrick Behrens

Thank you Roger for taking the time to leave us a 5-star review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Perfect

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A Response from: Patrick Behrens

Thank you Tina for taking the time to leave us a 5-star review!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are super happy, David came out and measured the door opening, showed us different doors all while we were expecting a bad storm. Nice guy very knowledgeable.

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A Response from: Patrick Behrens

Thank you Daniel for the great 5-star review. We are proud to know that David was able to advise you in the right direction for your new door! We appreciate your business!

David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan Guenther was an awesome guy. Thanks for sending him to repair my door

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A Response from: Patrick Behrens

Thank you Warren for the 5-star review! We are proud that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke Zieman was very friendly and provided quick service. We will definitely use Precision again in the future for all our garage door needs.

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A Response from: Patrick Behrens

Thank you Nickole for the 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure working with Precision Door, and especially with their technician, Ethan. From the moment he arrived, Ethan was incredibly courteous and professional. My Wife and I truly appreciated him taking the time to thoroughly walk Us through all of Our options for the garage door repair. What impressed Us most was how clearly he explained the reasoning behind his recommendations, ensuring We understood everything before We made a decision. His expertise and patient demeanor made the whole experience stress-free. We highly recommend Precision Door and would gladly welcome Ethan back for any future needs.

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A Response from: Patrick Behrens

Thank you John for the awesome review. We are proud to hear that Ethan is doing such a great job representing our company. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my 2nd time using this company, and I’m sure glad I chose to use Precision again. The first tech I had years ago was outstanding and I really liked the way Precision did business. I didn’t think it could get any better until Tanner, the tech who came out let me know you guys were on a whole other level. Tanner was great and represented Precision with integrity and professionalism. What an employee to have on your staff, take care of this guy.!

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A Response from: Patrick Behrens

Thank you Aaron, for the awesome review. We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business! PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a great experience. Luke Zieman was our technician. He was very kind and knowledgeable. We did have to get a new garage door opener, he gave us many price points and quality openers to choose from. The commercial put us on the right track to get our door fixed and on a Saturday. Thanks!

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A Response from: Patrick Behrens

Thanks Jeff for the 5-star review! We are proud that Luke was able to get your garage door running properly! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced my garage door in 2022. I noticed a very large amount of water in my garage after the last two big rains that we had and when I looked at the bottom of my garage door I noticed a small gap where I could see light showing through from outside. Chris came out to my house this morning and fixed the problem. The molding at the bottom of the door had shifted so Chris shifted it back into place. He also lubed the rollers for me as well so the door slides up and down more smoothly now. Chris was very pleasant and very knowledgeable. Very pleased with the service and would definitely recommend Precision to anyone needing garage door service!

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A Response from: Patrick Behrens

Thank you Kim for the 5-star review. We are proud that Chris was able to resolve your bottom seal issue! We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Door Service because of all the great reviews. This sometimes doesn't turn out to be the case, but this time they were true. My garage door cable snapped and the door jammed crooked. This happened on Easter Sunday. I simply entered my contact info on their website and the office called and set up an appointment for Monday afternoon. The tech arrived early and in very little time I was back in business. The tech was great and very personable. I would recommend Precision to anyone.

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A Response from: Patrick Behrens

Thank you Frank for the great review. We are proud that our technician was able to get your garage door up and running properly! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did an excellent job for us. He was very helpful, informative, and efficient. I was happy that Precision fixed our garage door on a Sunday and didn’t charge extra. Overall it was a great experience and will use them again for our garage door repairs.

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A Response from: Patrick Behrens

Thanks David for the awesome review! We are very proud that Luke was able to explain the repairs needed for your door in a professional manner! We look forward to working with you again in the future!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

quickly and professionally

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A Response from: Patrick Behrens

Thanks Jim for you review. WE appreciate your business!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All my previous experiences with Precision have been excellent and this was no exception. I can’t think of another service company that I trust as much to be timely and efficient in scheduling. Their people know the business and always provide additional info to make me a better informed consumer in the future. Problems always resolved and prices are reasonable.

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A Response from: Patrick Behrens

Thank you Barbra for your awesome review! We are so happy that we have been able to be your "go-to" garage door company! We appreciate your business! The Precision Door Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618