Review:

The installer, a friendly and knowledgeable young man named Travis, pointed out problem areas with our non-functioning door and recommended economical options. He fixed our problem (something I couldn't do) and we're totally happy!

Review:

Pleased with the service. Tech took the time to explain the problem and then how to fix it. Afterwards, went through in detail all he did and how to trouble shoot for future problems. Overall, he did a very good job!!! Would use this company again. DW

Review:

Excellent Service Technician, Steve Colley took the time to explain the why and how when it came to repairs. True professional. Highly recommend his services. I have used 2 other garage door companies in the NWA area and Precision Door Service will be my business of choice. Thanks for an outstanding experience. Fair pricing and I got exactly what I needed.

Review:

Great to work with you... from choosing a door to total installation. Outstanding service

Review:

Travis arrived promptly, was professional, and clearly & carefully explained the issues, options and cost to me. He was lovely to work with and even lent me a screwdriver so that I could fix something in my house. Above what was necessary! I would highly recommend Precision and use them again. Thanks!!

Review:

As a Fayettville resident, I would recommend the servicing, safety and quality. However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality. I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.

Review:

On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95. The technician quoted us a minimum of $510. We still have a broken door and we are out $49.95 for nothing. I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door. Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400. Thanks for the weekend service call but we will go another route.

Review:

I chose Precision because of what I have read about your company and friends. The tech, Steve, that came out was so professional and not pushy at all about what should be done with my garage door. I am very confident in my decisions on the repairs made to my door as suggested. Thank you Precision. I will definitely recommend your company to others!

Review:

Outstanding service...on time ,excellent work. Excellent result.

Review:

Reached out to Precision to fix the garage door on our new house after it came off the track the very first day we were there. Justin was perfect. Job was done quickly and looks great.

Review:

The service done quickly got next day service. Justin is great I Highly recommend Precision Door Service.

Review:

Awesome service ! Quick response w/ short notice; prompt; friendly; knowledgeable; professional; skilled; efficient; clean. Impressive !

Review:

Prompt service and friendly staff! Justin was very thorough and informative. Thank you for all your help.

Review:

Great people to work with. Called. Came within the time frame and were actually early and very professional. Sent a picture of what the tech looked like so we would know when he showed up.

Thank you for the kind words, Mr. Kelsey! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

quick efficient service. Taylor explained options and costs well

Thank you for sharing your positive experience with us, Ms. Dickins! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business! Best regards, The Precision Team

Review:

Tyler was great to work with! I really appreciated that they were able to make it out the same day to repair my garage door.

Thank you for the great review, Mr. McCain! We are happy to hear Tyler provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

We found precision door online and so glad we did! Excellent and fast service! Justin also taught us about garage door maintenance! We’re so glad he was the one to answer our call. Will absolutely be using them for our future garage door projects! Thank you Justin!

Thank you very much for the wonderful review, Ms. Barragan! We are happy to hear Justin provided you with excellent service, as 100% customer satisfaction is our top priority! We look forward to working with you for your future garage door needs! We appreciate your business! Best regards, The Precision Family

Review:

Tyler was outstanding. He definitely knows the meaning of "customer service". If I ever need any additional garage work, I want Tyler to do it!!

We appreciate your business, Mr. Droll, and will be glad to send him back out if you ever need us! Sincerely, Your Door Team at PDS of NWA

Review:

Fast to respond and very pleasant to work with.

Glad to hear it, Mr. Thomas, it was truly a pleasure working with you! We appreciate your business! Sincerely, PDS of NWA

Review:

First time to use company based on others reviews. Very pleased with same day service. Tyler was very pleasant and knowledgeable. Would use again and recommend.

Thank you, Mike, for the kind words. We appreciate your business and look forward to working with you again in the future! Respectfully, PDS of NWA

Review:

I couldn't have had a more positive experience. My service technician Steve was absolutely amazing! I had some car troubles the day of my appointment and was unable to be home to make the appointment. Steve was wonderful at communicating via calls and texts to get the job done while I was dealing with my car. He even went out of his way to meet me for payment and got me two discounts on my garage door repair! If 6/5 stars were a rating he would have earned it with ease.

Thank you for sharing your positive experience with us, Ms. Belloni! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

Excellent communication, product, and service

Thank you very much for the wonderful review, Ms. Linville! We take pride in providing the best possible service to our customers, and we are happy to hear Travis did just that! We appreciate your business! Best regards, The Precision Family

Review:

Well to be honest i was in a rush n i thought i was calling Overhead! But im so glad it worked out this way. Please let the right person know that the technician that came out was the best !!!!!! Steve Colley was so helpful to explain the way the system works n what actually happened . He truly is a great rep for your company ! We were 24 hrs away from having a wedding n backyard n everything was n garage n steve was so kind to help carry the wedding arch n couple large items that couldnt fit thru house before he permantly closed garage door . Thanks so much !!

Thank you, Mrs. Bolstad, for the kind words. We appreciate the opportunity to earn your business and look forward to working with you again in the future! Respectfully, Your Door Team at PDS of NWA

Review:

Great service

Thank you for the great review, Mr. Smith! We appreciate your business! Best regards, The Precision Family

Review:

I was impressed with the number and quality of the reviews, the car going into the hiring of employees, and the same day service. Ron, the repairman, was competent, courteous, and informative and I would definitely recommend both him and this company.

Thank you, Joan, for the stellar review. We pride ourselves in not only the quality of our service and products, but our people as well. Thank you kindly for taking notice. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

They had the highest ratings in all of NWA. Dayton was awesome and quick! Fixed my garage in 20 min!

Thank you, Jacob, for the kind words. We are so glad we could help. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Review:

Today Kevin came out and helped align our doors up and provide extra support to them. He educated me well on the doors and things I needed to take care of them properly. He added extra supports so my sensors would hopefully stay on track better. Overall, he was great to visit with and very helpful. I’d recommend this company to anyone.

Thank you, Amber, for the awesome review! We are pleased to know you were happy with your service. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Review:

Gentleman was prompt, knowledgeable, and I am satisfied. Loyd Swope

Thank you for the great review, Mr. Swope! We appreciate your business! Best regards, The Precision Family

Review:

Broken spring cars inside of garage.

Happy to help, Claudia. We appreciate your business! Respectfully, PDS of NWA

Review:

Ron provided excellent service, inspection, analysis of problems, and recommended solutions.

Thank you for sharing your positive experience with us, Mr. Buchholtz! Our goal is 100% customer satisfaction, and it sounds like Ron achieved that goal with you. We appreciate your business! Best regards, The Precision Family