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Read what people are saying
about Precision Garage Door in:

Fayetteville Area, AR

Precision Garage Door of Northwest Arkansas
has received 60 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Precision was chosen based on a friend's referral. This was on a Saturday and there was no elevated service charge for it being a weekend. That's a big plus. Less than 30 minutes after I called, Ryan showed up and was at work. He was efficient and indeed precise in his work. Replaced springs, rollers, and cables. Absolutely a 5-star service.
Richard Craig
A Response from: Patrick Behrens

Thank you for your awesome review Richard! We pride ourselves in 100% customer satisfaction and we are happy to hear we did just that! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.
Marina Allen
A Response from: Patrick Behrens

Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m so happy with my new garage doors. Dayton and Donovan did an amazing job. Very professional and friendly, and they do great work. I highly recommend Precision Door Service!
Ann Nolker
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant
Vikki Apperson
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great company and great employees! They did a great job replacing our garage door!
Nina Johnson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was very quick but still made sure he answered all of my questions and provided me with all of the information I needed! He was very kind and made my experience much more enjoyable than I had thought it would be. Thanks Travis!!
Bailey Manno
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron was right on time and very professional. Took time to explain the details. I was very satisfied!
Ronnie Plunkett
Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer, a friendly and knowledgeable young man named Travis, pointed out problem areas with our non-functioning door and recommended economical options. He fixed our problem (something I couldn't do) and we're totally happy!
Duke Pennell
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the service. Tech took the time to explain the problem and then how to fix it. Afterwards, went through in detail all he did and how to trouble shoot for future problems. Overall, he did a very good job!!! Would use this company again. DW
David Wallace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service Technician, Steve Colley took the time to explain the why and how when it came to repairs. True professional. Highly recommend his services. I have used 2 other garage door companies in the NWA area and Precision Door Service will be my business of choice. Thanks for an outstanding experience. Fair pricing and I got exactly what I needed.
Ron Brazell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great to work with you... from choosing a door to total installation. Outstanding service
David Ureckis
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis arrived promptly, was professional, and clearly & carefully explained the issues, options and cost to me. He was lovely to work with and even lent me a screwdriver so that I could fix something in my house. Above what was necessary! I would highly recommend Precision and use them again. Thanks!!
SABowen
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As a Fayettville resident, I would recommend the servicing, safety and quality. However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality. I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.
Nathan Battiste
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95. The technician quoted us a minimum of $510. We still have a broken door and we are out $49.95 for nothing. I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door. Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400. Thanks for the weekend service call but we will go another route.
Alicia Reese
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because of what I have read about your company and friends. The tech, Steve, that came out was so professional and not pushy at all about what should be done with my garage door. I am very confident in my decisions on the repairs made to my door as suggested. Thank you Precision. I will definitely recommend your company to others!
Martha Reeves
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service...on time ,excellent work. Excellent result.
William Justiss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Reached out to Precision to fix the garage door on our new house after it came off the track the very first day we were there. Justin was perfect. Job was done quickly and looks great.
Ali Goff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service done quickly got next day service. Justin is great I Highly recommend Precision Door Service.
Wes Lamb
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome service ! Quick response w/ short notice; prompt; friendly; knowledgeable; professional; skilled; efficient; clean. Impressive !
Randy Bowling
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service and friendly staff! Justin was very thorough and informative. Thank you for all your help.
Tiffany McKinney
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great people to work with. Called. Came within the time frame and were actually early and very professional. Sent a picture of what the tech looked like so we would know when he showed up.
Joel Kelsey
A Response from: Patrick Behrens

Thank you for the kind words, Mr. Kelsey! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

quick efficient service. Taylor explained options and costs well
Renee Dickins
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Dickins! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business! Best regards, The Precision Team

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was great to work with! I really appreciated that they were able to make it out the same day to repair my garage door.
Ben McCain
A Response from: Patrick Behrens

Thank you for the great review, Mr. McCain! We are happy to hear Tyler provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We found precision door online and so glad we did! Excellent and fast service! Justin also taught us about garage door maintenance! We’re so glad he was the one to answer our call. Will absolutely be using them for our future garage door projects! Thank you Justin!
Amber Barragan
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Barragan! We are happy to hear Justin provided you with excellent service, as 100% customer satisfaction is our top priority! We look forward to working with you for your future garage door needs! We appreciate your business! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was outstanding. He definitely knows the meaning of "customer service". If I ever need any additional garage work, I want Tyler to do it!!
Mark Droll
A Response from: Patrick Behrens

We appreciate your business, Mr. Droll, and will be glad to send him back out if you ever need us! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast to respond and very pleasant to work with.
Robert Thomas
A Response from: Patrick Behrens

Glad to hear it, Mr. Thomas, it was truly a pleasure working with you! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First time to use company based on others reviews. Very pleased with same day service. Tyler was very pleasant and knowledgeable. Would use again and recommend.
Mike
A Response from: Patrick Behrens

Thank you, Mike, for the kind words. We appreciate your business and look forward to working with you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I couldn't have had a more positive experience. My service technician Steve was absolutely amazing! I had some car troubles the day of my appointment and was unable to be home to make the appointment. Steve was wonderful at communicating via calls and texts to get the job done while I was dealing with my car. He even went out of his way to meet me for payment and got me two discounts on my garage door repair! If 6/5 stars were a rating he would have earned it with ease.
Jasmine Belloni
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Belloni! Our goal is 100% customer satisfaction, and it sounds like Steve achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent communication, product, and service
Debbie Linville
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Ms. Linville! We take pride in providing the best possible service to our customers, and we are happy to hear Travis did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well to be honest i was in a rush n i thought i was calling Overhead! But im so glad it worked out this way. Please let the right person know that the technician that came out was the best !!!!!! Steve Colley was so helpful to explain the way the system works n what actually happened . He truly is a great rep for your company ! We were 24 hrs away from having a wedding n backyard n everything was n garage n steve was so kind to help carry the wedding arch n couple large items that couldnt fit thru house before he permantly closed garage door . Thanks so much !!
Ivaleen Bolstad
A Response from: Patrick Behrens

Thank you, Mrs. Bolstad, for the kind words. We appreciate the opportunity to earn your business and look forward to working with you again in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
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