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Read what people are saying
about Precision Garage Door in:

Fayetteville Area, AR

Precision Garage Door of NWA & River Valley
has received 154 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

David was very helpful, professional and courteous.

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David Stubbs Service Provided:
Garage Door Opener Install

Technician: David Stubbs
Review:

I see your commercials and one of the service guys says we can fix any door, you give veterans a discount, I can trust your people, and Drew was great! He got right to work did a great job and took time to talk to us but finished the job in a timely manner. And the door is So Quiet! ????

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Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Sam did an amazing job. We had Great chats while he was working. Thanks for serving us!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ammon! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Cade Mercell
Review:

Neighbor had business truck in driveway. I called. Any business who hires military personnel is a plus. Any help for seniors is greatly appreciated. Professional, knowledgeable, respectful employees. Keep up the good work!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Nora. It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

I had two 10x10 doors installed on my shop, I’m very happy with them. The installation was done in one day, and the guys were awesome, polite, competent and efficient. Recently I noticed a window in the door was leaking. I called Precision and two young men came out, I expected them to take care of the problem. Instead the one in charge said, just put silicone on it. Unacceptable, I’ll contact the local office Monday.

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Have had great service experiences, on time as promised and the technicians are very professional. You should be very proud of your organization. Sincerely

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A Response from: Patrick Behrens

Thank you, Byram, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Marianne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to your technician. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

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A Response from: Patrick Behrens

Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Quick service by great technicians who were very friendly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Sims. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

promp service, discussion of service detailed and informal of service preformed, friendly and courteous tech. excepitonal service highly recommend

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Kenneth! We pride ourselves on the quality level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

These guys are great! Every time we have used them for our garage door repair we have had a great experience.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Jackie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Acoya is very personable and professional. He explained everything and answered all my questions. He showed me parts comparison and helped me select the best repair for our budget. I look for veteran owned businesses or veteran employees, and I think Acoya is a stellar employee. I'm sure I'll be calling Precision Door for any future needs.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Acoya Herron Service Provided:
Garage Door Repair

Product:
Rollers

Residential Installer: Acoya Herron
Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had to correct problems created by builder cheap install. Door works great now. Fast service, friendly technician. Adds are acurate.

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A Response from: Patrick Behrens

Thank you for the kind words, Chris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

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A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.

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A Response from: Patrick Behrens

Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

The service was A+ and they did an awesome job. Couldn’t ask for more. Jacob was great and explained everything very thoroughly. Highly recommend.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Ingles! Our goal is 100% customer satisfaction, and it sounds like Jacob achieved that goal with you. We appreciate your business and your recommendation! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Justin was extremely professional both in his knowledge of the business and the way he presented himself. We had everything replaced on 3 doors that including openers, motors, rollers, and springs. Justin lived up to the schedule and arrival times provided. I highly recommend both Precision Doors and their technician Justin Peterson. Sincerely, Byram

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A Response from: Patrick Behrens

Thank you, Mr. Mccune for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Very good service

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A Response from: Patrick Behrens

Glad we could help, Ms. Hays. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin was great. Knew his stuff. Called ahead. Isabel took my call early Saturday morning and got things rolling. Great experience for me. Thanks.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Cooper. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618