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Read what people are saying
about Precision Garage Door in:

Fayetteville Area, AR

Precision Garage Door of NWA & River Valley
has received 172 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Quick service by great technicians who were very friendly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Sims. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

promp service, discussion of service detailed and informal of service preformed, friendly and courteous tech. excepitonal service highly recommend

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Kenneth! We pride ourselves on the quality level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

These guys are great! Every time we have used them for our garage door repair we have had a great experience.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Jackie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Acoya is very personable and professional. He explained everything and answered all my questions. He showed me parts comparison and helped me select the best repair for our budget. I look for veteran owned businesses or veteran employees, and I think Acoya is a stellar employee. I'm sure I'll be calling Precision Door for any future needs.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Acoya Herron Service Provided:
Garage Door Repair

Product:
Rollers

Residential Installer: Acoya Herron
Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had to correct problems created by builder cheap install. Door works great now. Fast service, friendly technician. Adds are acurate.

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A Response from: Patrick Behrens

Thank you for the kind words, Chris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

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A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.

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A Response from: Patrick Behrens

Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

The service was A+ and they did an awesome job. Couldn’t ask for more. Jacob was great and explained everything very thoroughly. Highly recommend.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Ingles! Our goal is 100% customer satisfaction, and it sounds like Jacob achieved that goal with you. We appreciate your business and your recommendation! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Justin was extremely professional both in his knowledge of the business and the way he presented himself. We had everything replaced on 3 doors that including openers, motors, rollers, and springs. Justin lived up to the schedule and arrival times provided. I highly recommend both Precision Doors and their technician Justin Peterson. Sincerely, Byram

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A Response from: Patrick Behrens

Thank you, Mr. Mccune for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Very good service

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A Response from: Patrick Behrens

Glad we could help, Ms. Hays. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin was great. Knew his stuff. Called ahead. Isabel took my call early Saturday morning and got things rolling. Great experience for me. Thanks.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Cooper. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

Crew was professional, explained all the steps they recommended & showed all work done. Showed up on time

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Powell. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I had been seeing advertising on TV and decided we would give them a try. Very professional and friendly. Explained everthing and got to work!

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A Response from: Patrick Behrens

Glad we could help Ms. Foster. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino

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A Response from: Patrick Behrens

Thank you, Ms. Reed for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Seth Ottino
Review:

Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.

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A Response from: Patrick Behrens

Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Aaron arrived promptly and introduced himself. He assessed the trim issue I reported and spent a few minutes securing the trim. He closed the garage door to make sure daylight wasn’t seen from the inside of the garage. He didn’t even charge for his service! I’ve had several unpleasant experiences by other contractors I’ve hired, but Precision has faithfully provided five star customer service????

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Review:

The technician was very knowledgeable and explained what needed to be done clearly and suggested other things needed. The technician did a great job in repairing my garage door. Thanks, Steve

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

Thank for the rapid response, Seth was very professional and very polite. And did a great job ...

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Senior Technician: Seth Ottino
Review:

I called Precision and was speaking to a human in under a minute. Bridget was very friendly and helpful and scheduled a repairman for the same day. David communicated with me throughout the day letting me know exactly when he would be there. I was not present for the repairs since I was away on work, but he kept me informed throughout the entire process. He assessed the problem and fixed it (replaced the broken springs and several other parts) in just over an hour. Very professional organization. Thank you!

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A Response from: Patrick Behrens

Thank you Mr. Wolfe for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Polite, honest, all details were explained thoroughly and work done in a timely manner.

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A Response from: Patrick Behrens

Thank you for the kind words, Paula! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin is very professional and did an excellent job.

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A Response from: Patrick Behrens

Thank you for the great review, Brian. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!

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A Response from: Patrick Behrens

Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

great and prompt service

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A Response from: Patrick Behrens

Thank you for choosing Precision Door Service of NWA! We appreciate you taking the time to provide us with your feedback and look forward to doing business with you again in the future!

Service Provided:
Garage Door Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618