Review:

24 hour service is the best. Justin arrived earlier than scheduled and took care of the problem. He is very professional and knowledgeable. Plus, takes time to explain the problem and solution. We were very pleased that he was the technician assigned to us. We are extremely pleased with Justin and Precision Garage Door Company.

Review:

Prompt service. Explained options. Very personable and professional.

Review:

Same day service was great. The technician, Trenton, was knowledgeable and explained the problem to me in a way that I could understand. I'm excited to get my new garage doors from Precision!

Review:

Excellent, efficient service.

Review:

Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.

Review:

Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!

Review:

Same day service and very knowledgeable repairman. He (Steve Colley) did upsell me but in a very professional way. Did a great job in providing superior customer service.

Review:

Great service

Review:

Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.

Review:

Prompt and efficient service. Everyone at the company was very helpful and pleasant.

Review:

Wes was awesome! Kind of like hanging out with an old friend while he did all the work. Answered all my questions and most importantly, did great work in a timely manner despite the freezing temperature. I highly this Veteran-owned company.

Review:

My appointment was made for the same day. The service technicians (one was a trainee) were great. The reason for a 4 is the price and the lack of a 3.5. I had two garage door openers installed (due to two existing ones having stripped belt drives) and I was unpleasantly surprised at the price quoted. I made a decision on the spot to go ahead and replace, but in hindsight I would not have had the units replaced, if I had slept on it overnight. I would encourage people to get more that one quote.

Review:

Travis was a very nice guy, displayed professionalism, and very cordial. He was efficient and he did his job very well. Could not have been more pleased! Thank you Travis!

Thank you for your review Mr. Oregon. We take pride in 100% customer satisfaction and we are glad to hear we did that for you. We appreciate your business, The Precision Family.

Review:

Outstanding service. Precision was chosen based on a friend's referral. This was on a Saturday and there was no elevated service charge for it being a weekend. That's a big plus. Less than 30 minutes after I called, Ryan showed up and was at work. He was efficient and indeed precise in his work. Replaced springs, rollers, and cables. Absolutely a 5-star service.

Thank you for your awesome review Richard! We pride ourselves in 100% customer satisfaction and we are happy to hear we did just that! We appreciate your business, The Precision Family.

Review:

I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.

Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.

Review:

I’m so happy with my new garage doors. Dayton and Donovan did an amazing job. Very professional and friendly, and they do great work. I highly recommend Precision Door Service!

Review:

Wesley was so professional and nice. Couldn’t believe he did the whole thing all by hisself. Was amazed! Wouldn’t take help even when offered. Looked like a two man job for sure. Was very happy with the outcome. And very pleasant to talk with. Would like to hang out with him. Seemed like a well rounded down to earth human being. Very caring and considerant

Review:

Great company and great employees! They did a great job replacing our garage door!

Review:

Aaron was right on time and very professional. Took time to explain the details. I was very satisfied!

Review:

The installer, a friendly and knowledgeable young man named Travis, pointed out problem areas with our non-functioning door and recommended economical options. He fixed our problem (something I couldn't do) and we're totally happy!

Review:

Great to work with you... from choosing a door to total installation. Outstanding service

Review:

Travis arrived promptly, was professional, and clearly & carefully explained the issues, options and cost to me. He was lovely to work with and even lent me a screwdriver so that I could fix something in my house. Above what was necessary! I would highly recommend Precision and use them again. Thanks!!

Review:

As a Fayettville resident, I would recommend the servicing, safety and quality. However, when I called to request service I asked what the possibility of the charge would be after describing my issue, not realizing that there were factors that weren't considered in the 'quote'.. No more than $200 was advised when scheduling the service however the tech who I thourghly believe was honest and forthcoming about the status of my garage's current aging condition, indicated a possible $1000 bill was the clear and obvious reality. I hope the quoting process can be addressed but the tech was refreshing to the experience for a safer peice of mind when resolving a pre-existing issue not discovered in our prior home inspection.

Review:

On the phone, we were told there was a $49.95 fee for the technician to come to my house on a Sunday. Then she told me that worst case scenario the springs would be $158. We needed 1 spring. However, if we had replaced BOTH springs, that total would have been $158 +$158+$49.95. My math shows that as $365.95. The technician quoted us a minimum of $510. We still have a broken door and we are out $49.95 for nothing. I understand the weekend service call but I don’t quite understand the difference in price. He told us he could “patch” our garage until a new door came in but wouldn’t even do that when we declined to over pay for almost $1000 for a new door. Also, prior to the tech visit, we priced other places for a brand new garage door and received a quote of $1400 INSTALLED and his lowest price quoted to us was approx $2400. Thanks for the weekend service call but we will go another route.

Review:

I chose Precision because of what I have read about your company and friends. The tech, Steve, that came out was so professional and not pushy at all about what should be done with my garage door. I am very confident in my decisions on the repairs made to my door as suggested. Thank you Precision. I will definitely recommend your company to others!

Review:

Outstanding service...on time ,excellent work. Excellent result.

Review:

The service done quickly got next day service. Justin is great I Highly recommend Precision Door Service.

Review:

Awesome service ! Quick response w/ short notice; prompt; friendly; knowledgeable; professional; skilled; efficient; clean. Impressive !

Review:

Prompt service and friendly staff! Justin was very thorough and informative. Thank you for all your help.

Review:

Great people to work with. Called. Came within the time frame and were actually early and very professional. Sent a picture of what the tech looked like so we would know when he showed up.

Thank you for the kind words, Mr. Kelsey! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family