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Read what people are saying
about Precision Garage Door in:

Fayetteville, AR

Precision Garage Door of NWA & River Valley
has received 126 reviews, averaging 4.96 Stars:
1 2 3 4 5
Review:

Easy to schedule online. David arrived on time, was very polite and professional, and the work done was excellent.

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A Response from: Patrick Behrens

Thank you Steven we appreciate the 5 star review. We enjoy hearing from our satisfied customers!

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Great service! Would recommend. Thank you

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Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Matt Taylor
Review:

The service performed on my garage door by Ethan was excellent. He did a thorough job of assessing the problem with the door and informing me of what he found, how he would fix it, and an estimated cost. I agreed to have him complete the work at the cost identified. He cleaned up the area when finished and explained how the door would work with the new parts. Ethan was patient and very professional in his interactions with me and my wife.

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Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
Review:

Fixed my door when other local company couldn’t. The other company told me I needed a new board in my door opener - the Precison tech (Drew) set the limits with no problem after first setting the door up properly. Next time I’ll call precision first.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Technician David Stubbs was fast and professional in repairing our garage door. He explained and showed the damage on our garage door. David also repaired everything quickly and efficiently. Thank you, David and Precision.

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David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Someone answered the phone on a holiday and made an appointment for my repairs. Technician was very knowledgable and patiently explained the issues with my door and showed me the problem areas. He had everything he needed with him and completed the repair quickly. He arrived on time as well.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Precision Garage Door service was excellent! Luke was prompt (early even), professional, and quick. I'm glad they were open on Labor Day. Why our garage door couldn't have failed 48 hours prior to that, I don't know, but that's just how it is sometimes... But he helped get my car out and then he got it working by noon. Would highly recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Sam was here at the beginning of the 2-hr time frame I was given. He knew exactly what needed to be done and thankfully had a new battery on his truck. He helped me program the number pad outside and gave me helpful advice on keeping the garage door in good shape. Thank you! Would definitely use Precision again.

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Explained my options and what might have led to the broken spring. Completed the work in a timely fashion and made sure we back in business. Repair wasn’t inexpensive, but what is these days.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick response and excellent service. Rafa was amazing to work with!

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Service Provided:
Garage Door Repair

Review:

I had Precision to come look at my garage door. His was right on time. Listen to me as I explained the problem. He fix the problem is a timely manner. He was very professional. I will call again if I have a problem.

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Service Provided:
Garage Door Repair

Review:

It was a Sunday morning when my spring on my garage door broke leaving no way to get my cars out. I called Precision and they arrived a few hours later. The tech was very good to make a thorough inspection and let me know what parts he recommended me to get replaced. About an hour later he had my door working great even though it is 30 yrs old. This is twice that I have used Precision and have been very pleased both times. Great employees and good work.

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Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

It’s such a pleasure doing business with a company that backs up their products and workmanship. The trim on my garage door started to detach from the wood frame. Precision sent service technicians just a couple days after I called. They were polite and friendly and quickly fixed the problem. With the proper equipment, they fixed the problem in just a few minutes. It was much better than if I had tried to reattach it myself. I appreciate that such a simple repair was done without a service charge.

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Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

Totally satisfied with the service! response time was great, and the technician Chris was very experienced. would recommend Precision Door to anyone.

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Chris Wickham Service Provided:
Install Garage Doors

Senior Residential Installer: Chris Wickham
Review:

David was very helpful, professional and courteous.

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David Stubbs Service Provided:
Garage Door Opener Install

Technician: David Stubbs
Review:

I see your commercials and one of the service guys says we can fix any door, you give veterans a discount, I can trust your people, and Drew was great! He got right to work did a great job and took time to talk to us but finished the job in a timely manner. And the door is So Quiet! ????

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Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I had two 10x10 doors installed on my shop, I’m very happy with them. The installation was done in one day, and the guys were awesome, polite, competent and efficient. Recently I noticed a window in the door was leaking. I called Precision and two young men came out, I expected them to take care of the problem. Instead the one in charge said, just put silicone on it. Unacceptable, I’ll contact the local office Monday.

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Marianne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to your technician. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

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A Response from: Patrick Behrens

Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Garage Door Repair

Review:

This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Quick service by great technicians who were very friendly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Sims. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618