Garage Door Repair in Fayetteville, AR

Anonymous

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was stuck in the open position. The safety light beam was broken, the door would not close. I immediately called Precision Garage Door Service because they had provided excellent service when I called them last year. Before I could hang up the phone I already received an email confirming the technician would arrive between 2 and 4 PM, the same day! Then I received a call from Tina; she made a change in the assigned Technician and wanted to be sure I was aware of the change. Then I received a text from David, the technician. Very professional, a photo and a short introduction about himself. The best part of course was the actual service and repair. David was efficient, he explained what he was doing, he tested everything and confirmed with me the new entry code settings. With technicians like David, they create a very positive image for this company. The results speak for themselves. Everything was fixed, professional, efficient, and friendly!

Janie D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David arrived on time and was very professional offering advice to solve my immediate problem as well as future potential issues. I received estimates for which solution I would like to go with today. I did go with the solution to avoid possible problems. David explained his work after completed and demonstrated how my new components worked correctly. He addressed all my concerns and went through safety features and my warranty. I will recommend Precision, as Precision was recommended to me. Thank you

Kirsty Turpin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision Garage Door to install new motors and again later to replace a broken spring. They have the absolute best service and friendliest people! Luke was the technician that did our most recent repairs - he got here quickly, explained everything thoroughly, and even offered to come back at any time if we had any problems at all. Thanks so much to Luke and Precision Door for making everything so easy!

Joshua Imboden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived early, reasonable rates for the services, fixed the issue quickly, and also pointed out what we had quietly suspected would indeed be future problems.

Jennifer Drake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke did a great job, very professional, knowledgeable too. Thanks, Garry

Roark Group inc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super quick, super friendly, and great workmanship with honest answers and opinions. Very reasonable price. Highly recommend.

Ginger Amaral

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a spring repair, I was quoted $99.00 - 220.00. When the repair men arrived, they were polite and professional. The lead tech started talking, I felt he was trying to upsell me. He explained they use a different type of springs than we had, so both springs had to be replaced. He talked about the metal barring they use to replace the inferior plastic one most companies use. In total, it was going to be $500.00. Then he started talking about the age of my door and trying to convince me to have everything rebuilt for $1300.00 or replaced for $2400.00. I called my husband who said NO. When I went to tell them,, they had already removed both springs, so I decided to just pay for them to replace the 2 springs. When I told we just want the springs replaced, the lead tech told me I would have to sign a waiver. Remember I called for "a spring repair". I told them to just leave the springs where they were, that we were going to call another company. I expressed my frustration with being quoted $99.00 to $220.00 then when they arrived it was going to be double that. The tech said that the $99.00 springs are from the old system which is rarely used anymore. So that amount should not even have been quoted in my opinion. They remained professional, said of course I wouldn't be charged and left. Overhead door will be out to replace the broken spring this afternoon.

John Knight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David and Zach did an excellent job and did a great job of going over the repairs.

Jenn Center

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was our technician that came out to replace a spring on our garage door. While he was here we had asked him to look at other parts if he had the time. He confirmed our suspension of other things going bad such as roller, other springs and more. He was very knowledgeable and replaced all the parts without a fuss. Luke was very friendly and even came earlier than scheduled(after calling to confirm it was ok). I will be recommending precision to anyone who may need garage door repairs or installation.

Laurel Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have seen the commercials and felt they would do a good job. They came when I asked, they explained what was wrong. how much it would cost and the time it would take to do it. I agreed and they did the job quickly, efficiently, friendly, professionaly and it was just what I needed to have done. I am grateful.

Scott Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Drew is a total professional. He gave me great advice for moving forward with getting a new garage door. In the meantime, he was able to fix my garage so we wouldn't have any safety or security concerns. Drew is thoughtful and hardworking.

Mark Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job and excellent customer service

Joe & Louise Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a malfunction of our relatively new garage door. Luke from Precision came the same day we called and fixed the issues in about 15 minutes. He was very pleasant and professional, gave us easy home maintenance tips and explained the reasons for the malfunction. We are very pleased with the outcome.

Dennis Dinkel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with the rapid service. I contacted Precision using the online scheduler, and the technician showed up an hour later. He saw the problem, told me what needed to be done, and was finished in about 20 minutes. He was polite and friendly and did an excellent job.

Mike Barber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were having an issue with our garage door and Justin with Precision came out within the hour and fixed our issue. He also gave us some tips on how to maintain our door. Definitely will use Precision Garage Door in the future.

Curtis Feimster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was so professional and efficient. The time was 2-4 but called and said he could come around 1 and was here. Explained the problem and gave me 2 options. He fixed the garage issue, showed me what he did and how the new opener would work. I was first shocked you all worked on Sundays and just totally pleased with Lucas and the company. Thanks again

Daniel Sutherland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I contacted Precision Door Service because I had heard you provided quick and reliable service. That certainly was my experience. Luke, your cheerful and courteous technician, arrived on time and repaired the damage to my door swiftly and to my complete satisfaction. I could not be happier with the results or with the very fair price. Thank you.

James Souto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door broke on a Sunday and you guys were the only folks that I could find that we open. Your rep arrived about 3 hours after I requested service, replaced the springs, and attachment cables and checked it out. Costs seemed elevated but I had no relative recent repairs to confirm or not. Rep was pleasant, professional, and said he could repair door in about an hour, which he did. I paid by check and then he left.

Rashonda Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always professional, friendly and helpful. Service is A+.

Lindsay Parker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan was so very kind, honest, and efficient. Thank you for making the repair process easy. It made this experience less stressful.

Blake V

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick did a great job!!

Jonny Waddle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke did a great job. Timely and professional!

Qiang Xiao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ryan is professional and friendly. He did a great job.

Robert Tomlinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I very can't say enough about Precision Door Service. The service was prompt, professional, and courteous. They deserve my business for life. Thank you so much! Rob T.

Neil Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company Precition Door in Fayetteville Ar.. are the best! I called for service they came within a hour!! He was very courteous, knowledgeable and helpful.. So they get a 5…star rating!!

David Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very professional and on time. He completed the Job and explained what he did and made suggestions. I was very pleased with the quality of the work. It was more expensive that I estimated based on jobs like this i had done in the past

Cheryl Hertel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! The technician was on time and explained everything clearly! He did an excellent job and I am very happy with the work! Thanks!

Leonard Smallwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tv advertisement Price little high, but technician very thorough

Jennifer Irwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was very professional and thorough!

Lisa Hopkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have a precision door so I called you to replace the motor after a lightning strike. A serviceman was sent out within two hours of my call. The serviceman was very polite and worked quickly and efficiently. I asked him to open the unit up so I would have pictures for insurance purposes, he did so and he took several shots showing the scorch marks and other damage. I was very pleased with how quick and easy the whole issue was handled.