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Read what people are saying
about Precision Garage Door in:

Fayetteville, AR

Precision Garage Door of NWA & River Valley
has received 105 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

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Cade Mercell Service Provided:
Garage Door Repair

Residential Installer: Cade Mercell
Review:

This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.

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Cade Mercell Service Provided:
Garage Door Repair

Residential Installer: Cade Mercell
Review:

The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.

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Service Provided:
Garage Door Opener Repair

Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Acoya Herron
Review:

Quick service by great technicians who were very friendly.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Sims. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Acoya Herron
Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

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A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Acoya Herron
Review:

I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.

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A Response from: Patrick Behrens

Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Seth Ottino
Review:

Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Very good service

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A Response from: Patrick Behrens

Glad we could help, Ms. Hays. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin was great. Knew his stuff. Called ahead. Isabel took my call early Saturday morning and got things rolling. Great experience for me. Thanks.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino

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Seth Ottino Service Provided:
Garage Door Repair

Product:
Cables

Technician: Seth Ottino
Review:

I had been seeing advertising on TV and decided we would give them a try. Very professional and friendly. Explained everthing and got to work!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.

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Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Seth Ottino
Review:

Aaron arrived promptly and introduced himself. He assessed the trim issue I reported and spent a few minutes securing the trim. He closed the garage door to make sure daylight wasn’t seen from the inside of the garage. He didn’t even charge for his service! I’ve had several unpleasant experiences by other contractors I’ve hired, but Precision has faithfully provided five star customer service????

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Service Provided:
Garage Door Repair

Review:

The technician was very knowledgeable and explained what needed to be done clearly and suggested other things needed. The technician did a great job in repairing my garage door. Thanks, Steve

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David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

I called Precision and was speaking to a human in under a minute. Bridget was very friendly and helpful and scheduled a repairman for the same day. David communicated with me throughout the day letting me know exactly when he would be there. I was not present for the repairs since I was away on work, but he kept me informed throughout the entire process. He assessed the problem and fixed it (replaced the broken springs and several other parts) in just over an hour. Very professional organization. Thank you!

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David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

great and prompt service

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A Response from: Patrick Behrens

Thank you for choosing Precision Door Service of NWA! We appreciate you taking the time to provide us with your feedback and look forward to doing business with you again in the future!

Service Provided:
Garage Door Repair

Review:

Had to have service on one door, but got a very fair bid to replace both the two door and the single door. Had a service call 5 months later and they arrived within 30 minutes the same day of when they said they would be there. No charge and took about 15 minutes. They replaced everything!!! Great workmanship with obvious pride in their work. Saw it on morning news just after the door broke and they were out later that day. Repaired the single and came back within weeks and replaced both.

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A Response from: Patrick Behrens

We are happy to help, Jim! Very glad we made a good impression on you!! Thank you so much for choosing Precision! We look forward to working with you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Justin Peterson was awesome! I could tell he really knew what he was doing. He diagnosed the issue and was able to provide a quick resolution. Same day repair was unexpected and much appreciated.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

I have referred so many people to this company.! Superior customer service. I love the insulated garage door.

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Service Provided:
Install Garage Doors

Review:

Justin and his brother was very professional and courteous! They gave me options for my situation and when I choose what was best for my home they went to work and got it done in a timely manner and also they had cleaned everything up! My expectation was meet and I would highly recommend Precision to friends and family! Thank you so much!!

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Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Justin Peterson
Review:

My garage door broke Monday morning. Trenton Dunn arrived before noon, walked me through everything, and had it fixed up within two hours. Fast, professional, and very helpful.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Jacob came to the house and walked me through everything and did all the repairs in a professional and timely manner, less than 24 hours after my initial phone call. Very satisfied and appreciate the lifetime warranty as well!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Steve did an excellent job of diagnosing and fixing the problem. He was very competent and professional. I will gladly and confidently recommend Precision door to friends and family. Thanks for your prompt and skilled service.

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A Response from: Patrick Behrens

We are pleased to hear you had a great experience with our fantastic team! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Did a great job. Very professional

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A Response from: Patrick Behrens

Mr. Kimbro, thank you for the great review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Justin could not have been more informative and did the work very efficiently and promptly. I had not heard of your service company but once I contacted you I could not have been more pleased, I will spread the word for sure!

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A Response from: Patrick Behrens

We are thrilled you had a great experience with us, Ms. Woods. Thank you for taking the time to leave us a review and recommendation. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Justin Peterson
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618