(833)497-3667

Click Here To Book Online Now

Read what people are saying
about Precision Garage Door in:

Fayetteville, AR

Precision Garage Door of NWA & River Valley
has received 110 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.

-

A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!

Cade Mercell Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Cade Mercell
Review:

I had two 10x10 doors installed on my shop, I’m very happy with them. The installation was done in one day, and the guys were awesome, polite, competent and efficient. Recently I noticed a window in the door was leaking. I called Precision and two young men came out, I expected them to take care of the problem. Instead the one in charge said, just put silicone on it. Unacceptable, I’ll contact the local office Monday.

-

Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

-

A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Marianne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to your technician. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

-

A Response from: Patrick Behrens

Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Called at 10:00 and had an appointment for 12:00. Called me when they were leaving to come to my property. Very courteous and professional. Inspected the problem and offered recommendations on the best solution and got to work. They finished promptly and re-reviewed the problem and the work they completed. I couldn’t have asked for better professional work and care. Drew was great!

-

A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Proffitt! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Booking services was easy and Cade Mercell showed up early and got my garage door fixed within an hour. He was very professional and explained all the repairs and expenses very thoroughly. Amazing customer service from Cade. Will use Precision again for any future repairs on my garage doors. Thank you!

-

A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is valuable members of our team. Thank you for taking the time to leave us a review and for choosing Precision!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

This is the second time (different houses) I have used this business and the services were performed in a very professional manner. Definitely recommend.

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Garrison! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Cade Mercell Service Provided:
Garage Door Repair

Technician: Cade Mercell
Review:

The technician, Cade, arrived within a couple hours of my initial phone call. He was very knowledgeable, professional, and thorough. I highly recommend this company.

-

Service Provided:
Garage Door Opener Repair

Review:

Called request at 0730 am for replacement of broken spring on garage door and at 0800 service man called me to s/u appt for 0830. Great service.. I have 3 houses that I have used their services.

-

A Response from: Patrick Behrens

Thank you for the great review, Mr. Harvell. We appreciate your continued business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Quick service by great technicians who were very friendly.

-

A Response from: Patrick Behrens

Thank you for the great review, Mr. Sims. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Dustin did a great job.

-

A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

-

A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

-

A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

-

A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

-

A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.

-

A Response from: Patrick Behrens

Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Drew and Andrew were great to work with. We originally called them to replace a torsion spring that had busted. Drew identified major issues with our current garage door and system that had been "fixed" by the previous owner over the years. He suggested replacing the door but was not pushy in his pitch. We ultimately went with a full replacement of the door and unit. Install was three days later with Andrew. Andrew did a great job at explaining the new features of the unit and how to change/disconnect any features we didn't want to use. Very satisfied with Precision and its staff. I don't anticipate needing them again, given the quality of their work, but I will highly recommend them to anyone who needs garage door services.

-

A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Drew! We take pride in providing the best possible service to our customers, and we are happy to hear Drew and Andrew did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Very good service

-

A Response from: Patrick Behrens

Glad we could help, Ms. Hays. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Justin was great. Knew his stuff. Called ahead. Isabel took my call early Saturday morning and got things rolling. Great experience for me. Thanks.

-

A Response from: Patrick Behrens

Thank you for the great review, Mr. Cooper. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

I had been seeing advertising on TV and decided we would give them a try. Very professional and friendly. Explained everthing and got to work!

-

A Response from: Patrick Behrens

Glad we could help Ms. Foster. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino

-

A Response from: Patrick Behrens

Thank you, Ms. Reed for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Seth Ottino
Review:

Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.

-

A Response from: Patrick Behrens

Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Aaron arrived promptly and introduced himself. He assessed the trim issue I reported and spent a few minutes securing the trim. He closed the garage door to make sure daylight wasn’t seen from the inside of the garage. He didn’t even charge for his service! I’ve had several unpleasant experiences by other contractors I’ve hired, but Precision has faithfully provided five star customer service????

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Review:

The technician was very knowledgeable and explained what needed to be done clearly and suggested other things needed. The technician did a great job in repairing my garage door. Thanks, Steve

-

A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

I called Precision and was speaking to a human in under a minute. Bridget was very friendly and helpful and scheduled a repairman for the same day. David communicated with me throughout the day letting me know exactly when he would be there. I was not present for the repairs since I was away on work, but he kept me informed throughout the entire process. He assessed the problem and fixed it (replaced the broken springs and several other parts) in just over an hour. Very professional organization. Thank you!

-

A Response from: Patrick Behrens

Thank you Mr. Wolfe for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

great and prompt service

-

A Response from: Patrick Behrens

Thank you for choosing Precision Door Service of NWA! We appreciate you taking the time to provide us with your feedback and look forward to doing business with you again in the future!

Service Provided:
Garage Door Repair

Review:

Had to have service on one door, but got a very fair bid to replace both the two door and the single door. Had a service call 5 months later and they arrived within 30 minutes the same day of when they said they would be there. No charge and took about 15 minutes. They replaced everything!!! Great workmanship with obvious pride in their work. Saw it on morning news just after the door broke and they were out later that day. Repaired the single and came back within weeks and replaced both.

-

A Response from: Patrick Behrens

We are happy to help, Jim! Very glad we made a good impression on you!! Thank you so much for choosing Precision! We look forward to working with you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Justin Peterson was awesome! I could tell he really knew what he was doing. He diagnosed the issue and was able to provide a quick resolution. Same day repair was unexpected and much appreciated.

-

A Response from: Patrick Behrens

Justin is a valuable member of our team, and we are happy to hear he left that same impression with you. Thank you so much for leaving a positive review, Mr. Wong! We appreciate your business and look forward to serving you in the future. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

I have referred so many people to this company.! Superior customer service. I love the insulated garage door.

-

A Response from: Patrick Behrens

Thank you for the support, Pam! We are happy to hear you enjoyed our service from beginning to end, and we truly appreciate you recommending us. Thank you so much for choosing Precision. We look forward to serving you in the future!

Service Provided:
Install Garage Doors

Review:

Justin and his brother was very professional and courteous! They gave me options for my situation and when I choose what was best for my home they went to work and got it done in a timely manner and also they had cleaned everything up! My expectation was meet and I would highly recommend Precision to friends and family! Thank you so much!!

-

A Response from: Patrick Behrens

Thank you for the amazing review and recommendation! We strive for 100% customer satisfaction and it sounds like Justin hit that mark with you. Thank you so much for giving us the opportunity to serve you. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Justin Peterson
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618