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Justin Peterson

Justin Peterson
Technician
Reviews: 135
Average: 4.87 stars
Background: 7/10/2019
Justin Peterson has received 135 reviews, averaging 4.87 Stars:
1 2 3 4 5

Justin Peterson's Bio:

Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.

Review:

Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a 5-star review!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
1 2 3 4 5
Date: 11/10/2024
Garage Door Repair
,
Review:

Prompt professional service. Thanks for a great job.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

We have used y’all for our door maintenance for several years and recently had you install a new opener. Justin did a fantastic job on the install and his friendly demeanor and professional attitude made it all the better of an experience.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Justin quickly got the door operating, plus explained what caused the opener to malfunction. Pointing out issues with the actual door, that bowed. Justin is very professional, informative and made sure we understood what he was conveying. Good Job!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

They arrived when they said they would. Justin was friendly and serviced my garage door quickly. He answered any questions I had. Definitely happy I chose Precision!

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A Response from: Patrick Behrens

Thank you for the feedback. We appreciate you taking the time to let us know about your experience with Justin. We look forward to being your "go to garage door service provider"!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

Garage door was retracting multiple times when trying to close it. It is only 1.5 years old. They quoted me $2000-3000 to tune it up. $4000-5000 to replace everything. Told me there wasn't other options. Had another company come out, they sprayed solvent on all the moving parts. Fixed the issue and for free. Precision Door charged $50 to come out and look. Employee was nice who came by. Not satisfied with the giant upsell attempt to buy everything new or fix it for a couple thousand dollars.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

As always amazing service best garage door company by far period. Jose Vera

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!

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Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

Justin was excellent and remembered being here before, very prompt and polite, door works now and will need replacement later, explained options and costs including interest free financing.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin did a very good job. Thanks

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A Response from: Patrick Behrens

Thank you for the 5-star review

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

I’ve had your man Chris here before and he was honest and fast. I will not work with anyone else but Precision Garage Door. You have a great reputation. All new garage doors and hardware being installed Thursday.

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Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
Review:

Prompt arrival; great service!! THANKS ????

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin was great. Excellent customer service

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

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A Response from: Patrick Behrens

Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Replaced garage door opener. It took a week after I contacted them to get my garage door opener replaced. The man was very nice, knew what he was doing. I am happy with the final product. BUT the price was HIGH. Get estimates from other companies also.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Precision helped me program new remotes earlier this year by phone at no charge. Very kind. So I wanted to give my business to them when my garage door died. Nice service man came on Sunday and showed me everything wrong with my door My new door is ordered. Can’t wait to have it installed. Lots of new features!!! Highly recommend!!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Somerville! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Justin Peterson
Review:

Have lived in NWA for 3 years and have trusted Precision with garage door install and repair for my needs. They are professional, punctual and seem reasonably priced. Today had an issue with my battery backup in my almost new (5/23) LiftMaster door opener. Justin Peterson was my technician and he was more than happy to replace the battery under warranty. I was satisfied to the point I asked for additional service to install new more quiet urethane door rollers.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wilson! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Justin Peterson
Review:

Justin Peterson was my technician. He was very friendly and made sure I knew exactly what was happening the whole process. He made sure I knew the cost of repairs up front and no hidden surprises.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you, Jeannie for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Justin was able to fix the problem in minutes! Very impressed!

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A Response from: Patrick Behrens

Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Bollinger! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

Justin did a great job fixing my garage door. It is so quiet now. I will call Precision Door Service the next time I have a problem with the garage doors.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Norman! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

promp service, discussion of service detailed and informal of service preformed, friendly and courteous tech. excepitonal service highly recommend

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Kenneth! We pride ourselves on the quality level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Justin was fantastic! Very friendly, polite, and professional. He fixed my door up quickly. I'm very pleased with the service and the prices.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Sam! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Fast service for warranty work. Justin was great. Friendly and fast. Stood behind their work. Highly recommended

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Thomas! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Dear Patrick, Jason came out and replaced two broken springs on my home garage door. He did not an excellent job I have nothing bad to say about him. I do have a real problem with the cost of two springs. This is your standard double door aluminum 18x7. I went in Lowe’s website and there most experience spring is $231.21 for a pair. Yours were $468.00. If this is correct please let me know so I can adjust my recommendations from very good to very expense. Thank you for asking I hope to hear from you John Lindsey

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618