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Justin Peterson's Bio:
Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.
Greenwood, AR
Thank you, Linda, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA
Pea Ridge, AR
Excellent A-Z! Scheduling was professional and friendly. And, Justin did a stellar job of explaining everything, including the various options - repair vs. replacement. He was friendly, courteous, knowledgeable, and offered no pressure at all. I highly recommend this company!!
- Bill Hamilton
Thank you, Bill, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA
Bella Vista, AR
The torsion spring snapped on a Sunday, trapping our vehicle in the garage. Justin responded quickly, installed the spring, and had it working again in no time at all. Amazing service provided, especially on a weekend.
- David Bean
Thank you for the great review, David! We appreciate you trusting Precision Door Service to perform the repair on your garage door!
Siloam Springs, AR
Patrick, I'm not certain if this brief review will reach you but will send in case. The phone experience while setting up a consult was subdued at best. The young lady didn't provide the upfront price for an estimate. As with most, my budget is limited so that's important info upfront. The tech or sales person who came was aggressive in his approach which felt overwhelming. He offered no real alternative to full replacement (5,000.00 minimum) with a band aid fix for several hundred dollars. A local company also came for estimate at no charge. He had the door in working order in an hour and reprogrammed my remote. I've since set up a motor replacement (500.00) including camera and touch pad. I was given the option of purchasing entire replacement in manageable parts over time while keeping a safe and working garage. It's a shame that your rep didn't provide the same options for my budget. I will never pay an upfront fee for estimates again
- Diana Alcorn
Thank you for your review., We need feedback from our customers to improve our business. I realize that you were displeased with our pricing. We do not ever make the claim that our prices are the lowest in the industry. I apologize for you feeling overwhelmed by our technician, and there is no charge for the estimate; he charged a service fee for the appointment. I realize that our competitors may be lesser in price. If you look further than just price, you may find that all things are not equal. Most of our repairs come with a 5-year to lifetime warranty. Most of the competitors offer a 1-3 year warranty because of the different parts they use. Please do not hesitate to contact me to discuss this matter further. Sincerely, PDS of NWA
Bella Vista, AR
Prompt scheduling for garage door repair with a personable and professional technician, Justin P!
- Lynn D
Thank you, Lynn, for taking the time to leave your 5-star review! We appreciate your business! Sincerely, PDS of NWA
Centerton, AR
Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.
- Tom Connor
Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".
Springdale, AR
The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.
- Phil Keenan
Thank you for taking the time to leave a 5-star review!
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Prompt professional service. Thanks for a great job.
- Dennis M
Thank you for taking the time to leave us a 5-star review!
Bella Vista, AR
We have used y’all for our door maintenance for several years and recently had you install a new opener. Justin did a fantastic job on the install and his friendly demeanor and professional attitude made it all the better of an experience.
- Mark Hopkins
Product:
Technician: Justin Peterson
Bella Vista, AR
Justin quickly got the door operating, plus explained what caused the opener to malfunction. Pointing out issues with the actual door, that bowed. Justin is very professional, informative and made sure we understood what he was conveying. Good Job!
- Sheila Wiedemann
Sallisaw, AR
Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!
- Kathy Barnes
Bentonville, AR
They arrived when they said they would. Justin was friendly and serviced my garage door quickly. He answered any questions I had. Definitely happy I chose Precision!
- Valocean Byrd
Thank you for the feedback. We appreciate you taking the time to let us know about your experience with Justin. We look forward to being your "go to garage door service provider"!
Springdale, AR
Garage door was retracting multiple times when trying to close it. It is only 1.5 years old. They quoted me $2000-3000 to tune it up. $4000-5000 to replace everything. Told me there wasn't other options. Had another company come out, they sprayed solvent on all the moving parts. Fixed the issue and for free. Precision Door charged $50 to come out and look. Employee was nice who came by. Not satisfied with the giant upsell attempt to buy everything new or fix it for a couple thousand dollars.
- Trent Bickel
Springdale, AR
As always amazing service best garage door company by far period. Jose Vera
- Jose Vera
Fort Smith, AR
Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!
- Becky Crawford
Centerton, AR
Justin was excellent and remembered being here before, very prompt and polite, door works now and will need replacement later, explained options and costs including interest free financing.
- Rebecca Knapp
Bentonville, AR
Justin did a very good job. Thanks
- Thuy Nguyen
Thank you for the 5-star review
Product:
Technician: Justin Peterson
Bentonville, AR
Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.
- Bruce
Prairie Grove, AR
I’ve had your man Chris here before and he was honest and fast. I will not work with anyone else but Precision Garage Door. You have a great reputation. All new garage doors and hardware being installed Thursday.
- Jim Coleman
Rogers, AR
Prompt arrival; great service!! THANKS ????
- Rheda Brown
Bentonville, AR
Justin was great. Excellent customer service
- Lisa Watson Rg Sellers
Fayetteville, AR
Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars
- Patrick
Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Cave Springs, AR
Replaced garage door opener. It took a week after I contacted them to get my garage door opener replaced. The man was very nice, knew what he was doing. I am happy with the final product. BUT the price was HIGH. Get estimates from other companies also.
- David
Product:
Technician: Justin Peterson
Rogers, AR
Precision helped me program new remotes earlier this year by phone at no charge. Very kind. So I wanted to give my business to them when my garage door died. Nice service man came on Sunday and showed me everything wrong with my door My new door is ordered. Can’t wait to have it installed. Lots of new features!!! Highly recommend!!!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Ms. Somerville! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family
Bella Vista, AR
Have lived in NWA for 3 years and have trusted Precision with garage door install and repair for my needs. They are professional, punctual and seem reasonably priced. Today had an issue with my battery backup in my almost new (5/23) LiftMaster door opener. Justin Peterson was my technician and he was more than happy to replace the battery under warranty. I was satisfied to the point I asked for additional service to install new more quiet urethane door rollers.
- Patrick
Thank you for sharing your positive experience with us, Mr. Wilson! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family
Rogers, AR
Justin Peterson was my technician. He was very friendly and made sure I knew exactly what was happening the whole process. He made sure I knew the cost of repairs up front and no hidden surprises.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you, Jeannie for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Lowell, AR
Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!
- Patrick
Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Fort Smith, AR
Justin was able to fix the problem in minutes! Very impressed!
- Patrick
Thank you so much for the kind words, Donita! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. Thank you for choosing Precision!
Roland, AR
We received great service from your sales person Justin Peterson. He was very knowledgeable and answered all questions we had. We really feel valued as a customer.
- Patrick
Thank you very much for the amazing review, Mr. Bollinger! We take pride in providing the best possible service to our customers, and we are happy to hear Justin did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Bella Vista, AR
Justin did a great job fixing my garage door. It is so quiet now. I will call Precision Door Service the next time I have a problem with the garage doors.
- Patrick
Thank you very much for the kind words, Mr. Norman! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
I would give more stars if that was an option. Justin was GREAT and most helpful with his kindness. We truly appreciated everything he did for us and the patience he showed answering my many questions.
- Linda Danford