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Justin Peterson

https://precisiondoornwa.comJustin Peterson
Technician
Reviews: 150
Average: 4.87 stars
Background: 7/10/2019
Justin Peterson has received 150 reviews, averaging 4.87 Stars:
1 2 3 4 5

Justin Peterson's Bio:

Justin is a dedicated single father to two wonderful daughters, August and Ruby. With nearly a decade of experience in garage door repair, he has been serving the Northwest Arkansas community with skill and a passion for helping others. Outside of work, Justin enjoys camping in the great outdoors and has a keen sense of humor, often unwinding with standup comedy. Whether it's fixing a garage door or spending time with his daughters, Justin approaches life with warmth, dedication, and a love for making people smile.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very good at texting and letting me know what the plan was for the service. He was quick and efficient. He let me know that a sealant on the bottom of the door would be advisable to make a better seal for weather. Not sure why he didn’t do that after applying the seal to the bottom of the door, but perhaps that wasn’t part of the service.

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A Response from: Patrick Behrens

Thanks Craig for taking the time to leave us a 5-star review. We are glad that Justin was able to get your bottom seal installed. I will check with Justin .regarding sealant for bottom seal as I am not aware of this. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was very knowledgeable!

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A Response from: Patrick Behrens

Thanks David for taking the time to leave us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin explained everything thoroughly and answered all of our questions. He replaced both springs and added a bracket. Very professional!

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A Response from: Patrick Behrens

Thank you for the great 5-star review. We are proud to know that Justin was able to get your garage door up and running properly! We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had been calling our previous provider for a simple fix for 5 days. No response……. One call to Precision and the next day it was fixed. The tech was VERY PROFESSIONAL and had everything he needed on the truck. A new customer for life!!!

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A Response from: Patrick Behrens

Thanks Steve for the great 5-star review. We are proud that we were able to get your garage door repaired. It is always great to hear we have a satisfied new customer. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am a veteran and I believe they are veteran owned but the main reason they are simply the best they do what they say they are going to do. Also The people they employ are always courteous, respectful and kind, pretty much can leave and trust them in your place. Jose Vera

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A Response from: Patrick Behrens

Thanks Jose for the great review! We are proud that Justin was able to assist you with you garage door issue. Yes, several of both our installers and technicians are veterans. Thank for your service! We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first time to use Precision Garage Door of Northwest Arkansas and could not be more pleased. I called around 7:30 am and they were here by 10:00 am the same morning! Justin was great and he went above and beyond to make sure I was satisfied. I strongly recommend Precision Garage Door and will definitely call them again when the need arises!

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A Response from: Patrick Behrens

Thank you Gary for the awesome review! We are glad that Justin was able to explain the details of what may be involved with repairing your garage door. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All my previous experiences with Precision have been excellent and this was no exception. I can’t think of another service company that I trust as much to be timely and efficient in scheduling. Their people know the business and always provide additional info to make me a better informed consumer in the future. Problems always resolved and prices are reasonable.

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A Response from: Patrick Behrens

Thank you Barbra for your awesome review! We are so happy that we have been able to be your "go-to" garage door company! We appreciate your business! The Precision Door Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was wonderful!!! Very professional explain what all needed to be repaired. They are not pushy and explain everything in layman terms. We needed the torsion spring changed. It did not take him long to change it. I would definitely recommend the company and Justin.

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A Response from: Patrick Behrens

Thank you for your great review, Mr. Janssen! We are happy to hear that Justin was able to get your garage door up and working properly! We appreciate your business! The Precision Door Team

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was on time and did a great job of replacing our garage door opener

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A Response from: Patrick Behrens

Thank you for the feedback! We are happy to hear that your experience with Justine and Precision Door of NWA. We look forward to being your go-to garage door provider. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experience with Precision could not have been better. Appointment times were available for same or next day service. Johnathan called to talk about the problems with door and had everything he needed to make repairs when he arrived on the job. He was very professional and explained everything fully. Thank you!!!!

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A Response from: Patrick Behrens

Thank you for your great review, Ms. Addison! We are very happy to hear that Justin was able to get your garage door up and running properly. We appreciate your business! The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would give more stars if that was an option. Justin was GREAT and most helpful with his kindness. We truly appreciated everything he did for us and the patience he showed answering my many questions.

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A Response from: Patrick Behrens

Thank you, Linda, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent A-Z! Scheduling was professional and friendly. And, Justin did a stellar job of explaining everything, including the various options - repair vs. replacement. He was friendly, courteous, knowledgeable, and offered no pressure at all. I highly recommend this company!!

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A Response from: Patrick Behrens

Thank you, Bill, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The torsion spring snapped on a Sunday, trapping our vehicle in the garage. Justin responded quickly, installed the spring, and had it working again in no time at all. Amazing service provided, especially on a weekend.

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A Response from: Patrick Behrens

Thank you for the great review, David! We appreciate you trusting Precision Door Service to perform the repair on your garage door!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick, I'm not certain if this brief review will reach you but will send in case. The phone experience while setting up a consult was subdued at best. The young lady didn't provide the upfront price for an estimate. As with most, my budget is limited so that's important info upfront. The tech or sales person who came was aggressive in his approach which felt overwhelming. He offered no real alternative to full replacement (5,000.00 minimum) with a band aid fix for several hundred dollars. A local company also came for estimate at no charge. He had the door in working order in an hour and reprogrammed my remote. I've since set up a motor replacement (500.00) including camera and touch pad. I was given the option of purchasing entire replacement in manageable parts over time while keeping a safe and working garage. It's a shame that your rep didn't provide the same options for my budget. I will never pay an upfront fee for estimates again

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A Response from: Patrick Behrens

Thank you for your review., We need feedback from our customers to improve our business.  I realize that you were displeased with our pricing. We do not ever make the claim that our prices are  the lowest in the industry. I apologize for you feeling overwhelmed by our technician, and there is no charge for the estimate; he charged a service fee for the appointment. I realize that our competitors may be lesser in price. If you look further than just price, you may find that all things are not equal. Most of our repairs come with a 5-year to lifetime warranty. Most of the competitors offer a 1-3 year warranty because of the different parts they use. Please do not hesitate to contact me to discuss this matter further. Sincerely, PDS of NWA 

Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt scheduling for garage door repair with a personable and professional technician, Justin P!

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A Response from: Patrick Behrens

Thank you, Lynn, for taking the time to leave your 5-star review! We appreciate your business! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The response was quick and professional to repair a sensor that was knocked out of alignment. We had your company install this door opener a year ago based upon our experience with Precision in another state and we have not been disappointed. We will never use anyone else.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a 5-star review!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
1 2 3 4 5
Date: 11/10/2024
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt professional service. Thanks for a great job.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used y’all for our door maintenance for several years and recently had you install a new opener. Justin did a fantastic job on the install and his friendly demeanor and professional attitude made it all the better of an experience.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin quickly got the door operating, plus explained what caused the opener to malfunction. Pointing out issues with the actual door, that bowed. Justin is very professional, informative and made sure we understood what he was conveying. Good Job!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They arrived when they said they would. Justin was friendly and serviced my garage door quickly. He answered any questions I had. Definitely happy I chose Precision!

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A Response from: Patrick Behrens

Thank you for the feedback. We appreciate you taking the time to let us know about your experience with Justin. We look forward to being your "go to garage door service provider"!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was retracting multiple times when trying to close it. It is only 1.5 years old. They quoted me $2000-3000 to tune it up. $4000-5000 to replace everything. Told me there wasn't other options. Had another company come out, they sprayed solvent on all the moving parts. Fixed the issue and for free. Precision Door charged $50 to come out and look. Employee was nice who came by. Not satisfied with the giant upsell attempt to buy everything new or fix it for a couple thousand dollars.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As always amazing service best garage door company by far period. Jose Vera

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was right on time and was very helpful. I may be replacing my garage doors in the near future and will call in you to do that. Thank you!

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Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was excellent and remembered being here before, very prompt and polite, door works now and will need replacement later, explained options and costs including interest free financing.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a very good job. Thanks

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A Response from: Patrick Behrens

Thank you for the 5-star review

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’ve had your man Chris here before and he was honest and fast. I will not work with anyone else but Precision Garage Door. You have a great reputation. All new garage doors and hardware being installed Thursday.

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Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt arrival; great service!! THANKS ????

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
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Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618