WITH 785 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Justin Peterson's Bio:
Justin is a hard-working Northwest Arkansas native but he's lived in Kansas, Oklahoma, and Texas. He is a devoted father figure to his 3-year-old boy step son and has a baby girl on the way. Although somewhat new to garage doors service, he comes on with extensive experience as a maintenance engineer. When he isn't working, he is spending time with his family either in southeast Kansas, or right here in beautiful NWA. He loves the great outdoors and enjoys hiking, kayaking, swimming, and playing basketball. His favorite part of the job is seeing the excitement and smiles on our customers faces when the job is done, and done right.
Fayetteville, AR
Cave Springs, AR
Justin came out the same day to help us. He was knowledgeable and extremely polite. Would recommend to anyone
- Curt Yeftich
Farmington, AR
Polite, honest, all details were explained thoroughly and work done in a timely manner.
- Paula Mueller
Elkins, AR
Justin is very professional and did an excellent job.
- Brian Venable
Siloam Springs, AR
Justin was punctual, professional, and polite. We were very pleased with the job!
- Ron Wann
Thank you for the 5 star review! We greatly appreciate your business!
Product:
Technician: Justin Peterson
Fayetteville, AR
Justin Peterson was awesome! I could tell he really knew what he was doing. He diagnosed the issue and was able to provide a quick resolution. Same day repair was unexpected and much appreciated.
- Alexander Wong
Springdale, AR
I needed to pick up my grandchildren from school in an hour when my garage door's chain broke as I was preparing to leave to do a few errands before school was out. I called Precision Overhead Door and told them my situation. Within 45 minutes, Justin the tech called me and said he was on his way. He was able to manually lift the door and I got my car out. He explained what parts were needed and the cost and I left to go get the kids while he did the work. He was finishing up when I got back and I paid him. There is a lifetime guarantee on the work and parts. He was courteous, thorough in his explanation and very professional.
- J. Archer
Fayetteville, AR
Justin and his brother was very professional and courteous! They gave me options for my situation and when I choose what was best for my home they went to work and got it done in a timely manner and also they had cleaned everything up! My expectation was meet and I would highly recommend Precision to friends and family! Thank you so much!!
- Cindy Elkins
Fort Smith, AR
Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for
- Walter Hammock
Farmington, AR
Rapid and professional response. Thank you Precision for making prompt call. Justin P was very through and complete. Justin communicated of arrival and was on the mark. He explained options and provided information needed. Opted for 3/4 hph drive. Nice job. Cleaned up have resolved issue. Thanks team.
- Thomas Black
Fayetteville, AR
Justin could not have been more informative and did the work very efficiently and promptly. I had not heard of your service company but once I contacted you I could not have been more pleased, I will spread the word for sure!
- Rhoda Woods
Rogers, AR
Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.
- Lee Kissinger
Alma, AR
I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.
- Patricia Martin
Mountainburg, AR
Called precision door NWA to repair my shop door, very professional, keep me informed on when they would be here. Justin the tech, was very professional as well. Would recommend this company to anyone needing installation or repairs for their garage door needs.
- Rick Keith
Rogers, AR
Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.
- Eugene Williams
Rogers, AR
Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.
- Todd (son) or Dana Johnson
Thank you for the positive feedback, Dana!
Farmington, AR
Justin and his Team have been awesome from the start. During Covid these guys were here installing a new door a lift motor. They have returned and handled any concerns we have have in a timely manner and in 105 degree weather. I will not call anyone else fair price and great reliable service!
- Linuel Bumgarner
Bentonville, AR
Quick appointment time and wonderful service!
- Stacy Harter
Fayetteville, AR
Excellent service technician. Excellent response time.
- Debbie Fauria
Product:
Technician: Justin Peterson
Prairie Grove, AR
Justin was professional, courteous, and fast. He identified the problem immediately, knew exactly what to do and did it. This is the second time I've used Precision and will do it again, if needed.
- Wes Cook
Springdale, AR
From the chat to the repair it only took a couple of hours. This company was the most professional service company I have dealt with. The picture and bio of the technician in email before he got to the house was the best!
- Ron Somers
Bella Vista, AR
My first use of Precision Garage Door Repair NWA & River Valley has been a pleasant experience. My garage door counterbalance spring broke on a Saturday, I researched repair companies and decided on Precision Garage Door Repair NWA & River Valley. My decision was based on information presented over the internet on various company websites. I was immediately impressed with Precision’s site and contacted them the following Monday morning at 8:30 a.m. and made an appointment with their service person same day between 10-12 noon. I received a call from Justin Peterson at 10:00 a.m. notifying me he was on his way and was about 10 minutes away. Justin arrived at about 10:15 a.m. Justin inspected the damage and estimated the cost to replace the counterbalance spring to get the current door operational. The current door was 20 years old and basically worn out so I had Justin quote me a new replacement door. I decided to order the new door. Precision did not have stock for the door size, color and style I had chosen so Justin placed an order with estimated arrival in 2-4 weeks. Justin helped me raise the broken door so I could remove my vehicles from the garage for access. Justin was very professional, knowledgeable and enjoyable to work with. My new door arrived in 5 weeks-3 days and scheduled installation 5 days later at 1:00 p.m. On installation day I received a call from Chris Wickham of Precision Garage Door at 12:30 p.m. He left a voicemail: said he was in route and would arrive in 20 minutes. Chris and another Technician, Chris (last name unknown) arrived on time and started installing at 1:00 p.m. Chris Wickham estimated he would be done in an hour and by 2:00 p.m. both Chris’s were finished including area cleanup. Chris Wickham took the time to instruct me on door maintenance and answering any questions I had. As with Justin Peterson before them, both Chris’s were very professional, knowledgeable and enjoyable to work with. I have only had the new door for a few days but I am impressed with the quality of the product, its smoothness of operation including how quiet the door rolls. I did not replace my chain-driven operator drive but the new door and the quality of the installation reduced the operating noise considerably, an unexpected plus. Finally, working with the Precision personnel from beginning to end was a pleasure and I would be remiss not to also mention the office personnel I communicated with throughout the experience: Office Manager Heather Anderson and her team and product discussion with Lee Kincaid. Thanks for a job well done. Jerry C.
- Jerry Conrad
Bella Vista, AR
Unbelievable customer service from the moment we reached out for an appointment until Justin waved goodby after helping us out. Impressive the contact Precision Door has with its customers. Love knowing what technician is coming and a great simple biography about him. Just as before, Justin was kind, informative and helpful. Extremely reasonable service call rate. Thank you!
- George & Carolyn Pickell
Rogers, AR
Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.
- Brian Curtis
Rogers, AR
Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You
- Buddy Burns
Bella Vista, AR
Justin Peterson is an Amazing Representative of your company! He was courteous, timely, professional and knowledgeable. Having a garage door that had trapped my car indoors, he arrived and diagnosed the issue right away and gave me my alternatives with cost in a straight forward manner that helped take the sting out of the less than fun reality of my day. No one wants home repairs and cost so he was able to take it to a level where we could simply concentrate on how best to address the situation for a long term solution. Customer service is a tough business and Justin made a believer out of my family, especially when we have had prior service calls that were less severe but still costly that did not leave us feeling respected as customers so keep up the Outstanding Work! ??????????
- Guy Sullivan
Farmington, AR
Very courteous and professional.
- Juan Valdez
Fayetteville, AR
Amazing service. We were able to get same day service, Justin arrived early to the two hour window ( he called to make sure that was ok). He was quick, efficient and polite. Will definitely recommend.
- John DeLeon
Fayetteville, AR
Patrick is terrific. He explained everything. He approached the door with the attitude of trying to fix it.
- Bob Cochran
Bella Vista, AR
Great company, fantastic staff, excellent quality and installation. Highly recommend them!
- Jeff Riedesel
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Justin was great. Knew his stuff. Called ahead. Isabel took my call early Saturday morning and got things rolling. Great experience for me. Thanks.
- Robert Cooper