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about Precision Garage Door in:
Lowell, AR
Precision Garage Door of NWA & River Valleyhas received 22 reviews, averaging 4.86 Stars:
Lowell, AR
Product:
Lowell, AR
Will never recommend y'all to anyone due to the fact that the only option that I was given for the spring repair was the most expensive and if I would have been a person on a fixed income I couldn't of afforded it and would of still been charge $90.00 service fee. For spring replacement cost me $700.00 ridiculous I figure techs operate on commission base pay.
- james bowden
Thank you for your review, we value feedback from our customers. We realize our competitors may quote a lower price but often the parts by competitors are not of the same quality as the parts and services we offer. We believe in only offering long-term solutions. Since you have a double car garage and 1 spring broke we would suggest replacing both to make it safe and secure. Safety for our top priority, when one spring breaks it puts a heavy strain on the older spring. By not replacing both, the other spring will inevitably break as well. The Powder coated springs you purchased have 100% lifetime warranty, you will never have to replace or purchase again for as long as you own your home, you can rest assured that your door will be safe, secure and reliable for years to come.
Lowell, AR
Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.
- Paula Proppe
Lowell, AR
David and Matt did a great job of getting my door repaired. They were professional and courteous. My door was fixed in a timely manner. There was good communication throughout the process. I was very glad to see a company that had a “late” window of service that worked with my work schedule. I couldn’t believe how quiet the door is when in operation now!
- Patrick
Thank you, Deann, for the great review! We will certainly pass along to David and Matt, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Lowell, AR
Justin called before he was on his way here and said it would be around 20 minutes! He arrived and scheduled and asked me what I I was looking to get done, I told hi and he checked a couple things and told me the reason why and then checked my warranty as I have used Precision before, he fixed the problem in no time! Very professional, knowledgeable and most of all very personable and friendly! Thanks!!
- Patrick
Thank you very much for the kind words, Mr. Currie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!
Lowell, AR
I had a new insulated door installed and am extremely pleased with the results. The installers (Chad and Aaron) were very professional and did a great job. The window arrangement was built incorrectly by the manufacturer, but they brought it to my attention immediately after they unpacked it. They assured me a new on would be ordered and installed as soon as it came in. I have never had a quieter door.
- Patrick
We are happy to hear you had a great experiene! Thank you for taking the time to leave a review. We appreciate your business and we're looking forward to working with you in the future!
Product:
Lowell, AR
The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Howard. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Lowell, AR
Very professional! Extremely knowledgeable! Friendly!
- Patrick
Thank you for the great review, Mr. Friemoth! We appreciate your business and look forward to working with you in the future!
Product:
Lowell, AR
Steve Colley did an excellent job fixing my broken door as well as advising me on maintenance and other potential issues that I might run into on the future. Very knowledgeable and very honest. I would definitely want him helping me on future garage door needs.
- Patrick
Thank you for the great review, Jordan! We are glad to hear you were happy with the service and your technician. Thank you so much for choosing Precision! We appreciate your business!
Product:
Lowell, AR
Extremely impressed. On time arrival with a 15 minute pre arrival call. The team, Wes and Drew, were excellent. They were courteous and competent. They were able to answer all my questions. Most importantly, I have a new garage door that works well and looks good. I selected the door with windows and happy I did. They let in enough natural light so I don’t always have to turn on the ceiling lights. Thank you for a job well done.
- Irene Gilbert
Thank you for the great review, Irene! We appreciate you trusting Precision Door Service of NWA for your new garage door installation.
Lowell, AR
Trenton was a pleasure to work with. He was very professional and presented clear and precise solutions to the problem. I opted to replace the motor and roller bearings instead of just repairing them and he accomplished that in a very reasonable time. Glad I called Precision
- Patrick
Thank you for the positive review! We are happy to hear that you had a great experience with Precision. We appreciate your business!
Product:
Lowell, AR
Very knowledgeable very courteous we enjoyed watching him as he knew exactly what to do and how to do it and he was in and out without any delay thank you
- Patrick
Glad we could help Mr. Hacker. We appreciate your business and look forward to serving you in the future!
Lowell, AR
My garage door was beginning to show major signs of wear. Then one evening the spring on the door broke. I had been seeing the green vans around the area, so, I gave Precision Door a call. The prices were in line with most of the garage repair services. Some were higher, some were lower. The salesman that came out to look at replacing the door was very knowledgeable and gave me good quotes on the price of the door. I went with insulated door because my water heater and HVAC were in the garage. He told me that they would replace the single spring with a double spring to help with the even opening of the door. He also told me it would be best to replace the opener. To be honest, the opener was not expensive, and I would have a guarantee with the whole system. Two weeks later, George (the installer) showed up on time and fixed everything immaculately. He also showed my how to set up the wifi app on my opener and even how to program any device that I would get to open the door. I now can open and close my garage door from anywhere I have cell service. I highly recommend using Precision Overhead Garage Door Service and checking out the warranty on their service.
- Patrick
Thank you so much for sharing your positive experience and recommendation, Mr. Robinson! We pride ourselves on the quality of products and level of service we provide and are pleased to know you had a great experience. We appreciate your business, and if you need us, just let us know! Thank you for choosing Precision!
Product:
Lowell, AR
I was very impressed with Trenton Dunn. Very friendly, knowledgeable . I believe him to be an asset to your company. I will use your company again. Excellent service.
- Patrick
Thank you for that positive review, Ms. Walker! We take pride in having a great team, and we're glad Trenton met your expectations! Thank you for choosing Precision!
Product:
Lowell, AR
Service was excellent and Steve explained the options well.
- Margaret Evans
Thank you for the kind words, Ms. Evans. We work hard to meet expectations like yours, and we’re happy to hear Steve hit the mark for you! We appreciate your business! Best regards, The Precision Family
Product:
Lowell, AR
Your Tech Jake did an awesome job. He was right on point and got my door adjusted great and it is working fine. I will definitely use you folks again and have already recommended you to some friends.
- Ronald Gretz
Thank you for the great review, Mr. Gretz! We are happy to hear Jake provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family
Lowell, AR
I called Precision based on finding them on the internet, and seeing that they are veteran owned. I have never experienced the customer service in all my years of home ownership as I did with our garage door repair. From booking the appointment by phone, to the text about our assigned employee, to the phone call from the employee, and then the complete experience from the 25 point inspection, diagnosis of the problem, options on repair/rebuild packages, and then the actual work done. Every step was above and beyond my expectations. We are thrilled with the results as well. We could not have asked for a better experience. We will always recommend this company.
- Sarah M
Thank you, Sarah, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Lowell, AR
Great all-round service! From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????
- John Moore
Thank you for the kind words, Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us! Sincerely, Your Door Team at PDS of NWA
Product:
Lowell, AR
Excellent in every way. Your associate Will excels in every way.
- Pat Guthrie
Thank you, Pat, for the great review. We will certainly pass along to Will just how happy you were with your service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA
Product:
Lowell, AR
Great door,great service, order written by John, and all the options explained. VERY FREINDLY young man. Your records will indicate that the installation occured while I was back in Kansas.
- Daniel O'Connell
Thank you, Mr. O'Connell, for the great review. We will certainly pass along to John just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA
Product:
Lowell, AR
To get a quote on new opener.
- Tom Lester
Thank you, Mr. Lester, for giving us the opportunity to earn your business. We look forward to serving you! Respectfully, PDS of NWA
Product:
Lowell, AR
John and Will did a great job. The installation was great they did a good job. They explained everything and answered all my questions. I couldn't be happier with materials and labor. Thanks.
- Mike Davis
Thank you, Mr. Davis, for the opportunity to serve you. We are so glad to hear you were happy with your experience and new Garage Doors. We appreciate your business! Sincerely, Your Door Team at PDS of NWA
Product:
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
I have 5 garage doors and have used Precision Doors several times and each time they’ve been very knowledgeable and professional and went out of their way to be sure I was satisfied. Excellent company
- David W