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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 528 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have always had great experiences with Precision Doors! They get to you in a timely manner and communicate with you. Every tech I have had is knowledgeable and is very nice and friendly and informative. I would recommend Precision Doors!

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A Response from: Patrick Behrens

Thanks Mike for you awesome 5-star review. We appreciate your business!

Comment from: Mike Nelson

Ryan was great!

Ryan McKinley Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very good work performed Ryan was very helpful

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A Response from: Patrick Behrens

Thanks David for taking the time to leave Ryan a 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to have my garage door repaired; David Stubbs was at my house within 15 minutes of my call. He was super friendly and knowledgeable. He had it fixed fairly quickly and at a reasonable price. Glad I used this company and will use them again if needed. I highly recommend Precision to anyone!!

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A Response from: Patrick Behrens

Thanks John for taking the time to leave David such an awesome 5-star review. We are proud of our technicians being prompt to each and every service call. We appreciate your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a great job and came up with a great solution for the problem I was having.

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A Response from: Patrick Behrens

Thank you Zach for taking the time to leave Justin a 5-star review. We are proud that our technicians are able to solve problems big or small. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Caveat Emptor. I contacted Precision to replace a broken spring on my garage door. The door has two of the same age, so I expected to replace both. These springs were installed six years ago for $400. Precision charged $275 and $270 for the new springs. They are powder-coated, unnecessary since they are not exposed to the elements. The installer then attempted to up-sell with new rollers (16 rollers, $32/each), new cables, and hinges. Rollers are $25 for a 10-pack at Lowes and easily replaced by a homeowner. The bill would have more than doubled if I agreed to these additions. This is my first and last experience with Precision.

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A Response from: Patrick Behrens

Good Morning JRW I apologize for your experience with our technician. Our products have much better warranties than those purchased from other stores. We do strive for 100% customer satisfaction and I will address your issues with David. Thank you for taking the time leave your review.

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your rep was very helpful, had the problem diagnosed in less than 5 minutes. I had fixed the problem in 10 minutes. Thank you for your prompt response.

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A Response from: Patrick Behrens

Thanks Allen for leaving us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The door began showing problems about a year after installation. Dakotah came out at no charge to address the issues, which included bolts not locking (error on manufaturer's end) and loose wiring on the wall panel control. He quickly identified the problems and completed the repairs efficiently. Dakotah’s attention to detail and the care he puts into his workmanship are evident, and his efforts are very much appreciated.

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A Response from: Patrick Behrens

Thanks Ian for taking the time to leave such an awesome review. We are proud of our installers putting forth the effort to correct even the smaller problems. We appreciate your business!

Dakotah Rivers Service Provided:
Garage Door Opener Repair

Residential Installer: Dakotah Rivers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very accommodating, professional and fair. They work 7 days a week. No pressure to sell but always give you good advice. Would defiantly use them again.

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A Response from: Patrick Behrens

Thank you Tim for taking the time to leave such a nice 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was great. Exceptional service!

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A Response from: Patrick Behrens

Thanks Kristyn for taking the time to leave Ethan a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Friday afternoon and had two new Liftmaster garage door openers installed and operating by 10:30 Saturday morning. Excellent response. Friendly and efficient technician (Luke). A tad pricey, but you get a lifetime warranty from the local dealer. If it ever fails, they promise to repair or replace it.

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A Response from: Patrick Behrens

Thanks Bill for taking the time to leave Luke a 5 star review. We are so proud that our technicians are doing such great work! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service response. Drew was here on time and resolved the issue within no time. Absolutely recommend.

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A Response from: Patrick Behrens

Thanks George for leaving Drew a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. I am very Happy with the new doors. I also appreciate the Military discount. Thanks great job Jacob.

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A Response from: Patrick Behrens

Thanks Mike for leaving Jacob a 5-star review, So glad to hear that you like your new doors. We appreciate your business!

Jacob Baggett Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jacob Baggett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very knowledgeable prepared and knew exactly what the issue was and resolved it. He’s also pleasant to work with and I would recommend him over and over again for his service.

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A Response from: Patrick Behrens

Thank you Cynthia for the great 5-star review. We are proud that Justin was able to get your garage door up and running properly. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

***** Five Stars Purchased new sensors

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A Response from: Patrick Behrens

Thanks Maryellen for taking the time to leave us a 5-star review. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Personable and knowledgeable installer (Drew Bates).

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A Response from: Patrick Behrens

Thanks James for taking the time to leave us a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was quick and thorough replacing the torsion spring on our garage door. He looked over the other components of the door to ensure they were still in good working order and shared his assessment with me. He explained what he did and answered my questions clearly. Great service!

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A Response from: Patrick Behrens

Thanks Roberto for the nice 5-star review. We are proud that Justin was able to get your spring replaced and getting your door running properly. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew Bates was the Technician that serviced our garage door system. Drew was Professional, Knowledgeable and Efficient. I would highly recommend Precision Door Service !!!

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A Response from: Patrick Behrens

Thank you Paul for leaving us a 5-star review. We are proud that Drew was able to get your garage door up and running as it should. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I felt like every representative was kind and helpful. I really appreciated the salesman's hard work to find a door that we would like in stock because stock had been depleted because of storms in the area. I appreciated how quickly we had a great technician out and how well the job was done. He came ahead of schedule and worked very efficiently. We love our new door and the maintenance advice also. Thank you! You have a great company and we will recommend you to others. Sincerely, Pam and Tim Johnson

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A Response from: Patrick Behrens

Thanks Pam and Tim for the awesome 5-star review. We are so proud that both our installers and technicians displayed our company core values. "Enjoying your new door" is music to hear ears. We appreciate your business!

Luke Zieman Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduling an appointment online was super easy. Lots of date/time options available to choose from which was nice. Ryan McKinley was our technician and he was very professional, knowledgeable, and easy to talk to. We would definitely recommend him!

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A Response from: Patrick Behrens

Thanks Sarah for such a nice 5-star review. Ryan is one of newer technicians and we are so proud that he is providing such a good face for our company. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job, serviced the door and corrected problems I wasn’t aware of. very professional!

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A Response from: Patrick Behrens

Thanks John for the awesome 5-star review. We are proud that Luke was able to get your garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did an excellent job explaining to us the issues we were having.He solved them shortly afterwards.

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A Response from: Patrick Behrens

Thanks Matt for leaving us a 5-star review. It is always nice to hear that our technicians are explaining the problems, so that our customers can trust Precision Door Service to be their "go to" garage door service provider. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did an exceptional job! Give him a raise.

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A Response from: Patrick Behrens

Thanks Christine for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful, explained everything clearly and didn't take forever. Helped solve immediate problem and helped plan for new equipment install.

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A Response from: Patrick Behrens

Thanks Joshua for taking the time to leave us a 5-star review. We are glad that Drew was able to explain the process and get your parts ordered. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased my doors from Precision. This time I needed maintenence. They showed up thesame day I called. Chris, the tech, Watson e. Explained what I needed and fixed the problem within minutes. Am so happy that I purchased my doors from Precision.

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A Response from: Patrick Behrens

Thanks Debbie for taking the time to leave us a 5-star review. It is always nice to hear such positive feedback from our customers. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my building is across the street from Precision in Rogers. They have done work for me in the past and I was very satisfied with their tech. So when I had an door issue I went to them. Ethan was very helpful

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A Response from: Patrick Behrens

Thanks Pete for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Contacted Precision Door because one of our garage doors would not open using either our vehicle remote or our wall mounted touch pad. David came out during the time frame promised and quickly identified the problem. He took care of the problem by replacing the door motor and rail and got it back to working in short order. We are very pleased and would not hesitate to call Precision Door again for any future garage door issues.

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A Response from: Patrick Behrens

Thank you Cliff for the awesome 5-star review! We are proud that David was able to your garage door up and running properly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Twice the price as the other company I quoted. Don’t waste your hard earned money on these guys

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A Response from: Patrick Behrens

We genuinely appreciate that you gave Precision a chance to service your garage door.  We understand that the cost of replacement parts can be daunting. Our technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on their door.  David attempted to explain the differences between our springs and competitors' springs.  Our technicians strive to educate our customers on how each component works and how to maximize the life of each part. We sincerely regret that you were disappointed with the cost of repairing your door. We do not claim to be the least expensive service provider in the market, but we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty service and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us.  And, of course, Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day.  At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost.  

Comment from: Sam Worman

It’s a fair review. I got new springs installed for $380 your quote was $750

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience with Precision and Justin. Quick and easy to schedule online. Justin was professional, knowledgeable and kind. Repaired our garage door in a very timely manner. Highly recommend!

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A Response from: Patrick Behrens

Thank you Dave and Joyce for the5-star review. It is always nice to hear that out technicians are being professional. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In the night, my garage door was stuck with half way opened and in a terrible position due to multiple issues. Thanks for the 24x7 support. Luke did a awesome job to get them all fixed. Highly recommend Precision Door Services.

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A Response from: Patrick Behrens

Thank you Elango for the awesome 5-star review. We are glad that Luke was able to get your garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, whom has provided services to for over 5 years, is the reason we rely on Precision! Justin Peterson goes above and beyond to answer all our questions and make sure we are happy when the job is done.

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A Response from: Patrick Behrens

Thanks Mike and Sandra for very nice 5-star review. We are proud that Justin provided you with such good service. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Next Page
Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618