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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 506 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful, explained everything clearly and didn't take forever. Helped solve immediate problem and helped plan for new equipment install.

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A Response from: Patrick Behrens

Thanks Joshua for taking the time to leave us a 5-star review. We are glad that Drew was able to explain the process and get your parts ordered. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased my doors from Precision. This time I needed maintenence. They showed up thesame day I called. Chris, the tech, Watson e. Explained what I needed and fixed the problem within minutes. Am so happy that I purchased my doors from Precision.

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A Response from: Patrick Behrens

Thanks Debbie for taking the time to leave us a 5-star review. It is always nice to hear such positive feedback from our customers. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my building is across the street from Precision in Rogers. They have done work for me in the past and I was very satisfied with their tech. So when I had an door issue I went to them. Ethan was very helpful

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A Response from: Patrick Behrens

Thanks Pete for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Contacted Precision Door because one of our garage doors would not open using either our vehicle remote or our wall mounted touch pad. David came out during the time frame promised and quickly identified the problem. He took care of the problem by replacing the door motor and rail and got it back to working in short order. We are very pleased and would not hesitate to call Precision Door again for any future garage door issues.

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A Response from: Patrick Behrens

Thank you Cliff for the awesome 5-star review! We are proud that David was able to your garage door up and running properly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Twice the price as the other company I quoted. Don’t waste your hard earned money on these guys

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A Response from: Patrick Behrens

We genuinely appreciate that you gave Precision a chance to service your garage door.  We understand that the cost of replacement parts can be daunting. Our technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on their door.  David attempted to explain the differences between our springs and competitors' springs.  Our technicians strive to educate our customers on how each component works and how to maximize the life of each part. We sincerely regret that you were disappointed with the cost of repairing your door. We do not claim to be the least expensive service provider in the market, but we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty service and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us.  And, of course, Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day.  At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost.  

Comment from: Sam Worman

It’s a fair review. I got new springs installed for $380 your quote was $750

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience with Precision and Justin. Quick and easy to schedule online. Justin was professional, knowledgeable and kind. Repaired our garage door in a very timely manner. Highly recommend!

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A Response from: Patrick Behrens

Thank you Dave and Joyce for the5-star review. It is always nice to hear that out technicians are being professional. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In the night, my garage door was stuck with half way opened and in a terrible position due to multiple issues. Thanks for the 24x7 support. Luke did a awesome job to get them all fixed. Highly recommend Precision Door Services.

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A Response from: Patrick Behrens

Thank you Elango for the awesome 5-star review. We are glad that Luke was able to get your garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, whom has provided services to for over 5 years, is the reason we rely on Precision! Justin Peterson goes above and beyond to answer all our questions and make sure we are happy when the job is done.

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A Response from: Patrick Behrens

Thanks Mike and Sandra for very nice 5-star review. We are proud that Justin provided you with such good service. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Not only did they respond quickly to my issue when called but they set an appointment with in a hour. They showed up early, Matter of fact they finished almost the same time as the original arrival time. Luke was quick and thorough. Door looks, sounds and works better than when it was brand new. So glad I found this company.

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A Response from: Patrick Behrens

Thank you Terry for the awesome 5-star review. We love to hear such great compliments about our technicians. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We've been customers for a long time.Always satisfied,especially this time. Response was immediate same day, repair was more than expected but completed same day , impressive as it was a complete replacing of door opener which was OLD. Repairman was friendly, efficient ,explained everything clearly.

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A Response from: Patrick Behrens

Thank you for the very nice review Gary. We are pound that you have remained a loyal customer. I really like to hear that are technicians are staying friendly and efficient. We appreciate your repeated business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very good at texting and letting me know what the plan was for the service. He was quick and efficient. He let me know that a sealant on the bottom of the door would be advisable to make a better seal for weather. Not sure why he didn’t do that after applying the seal to the bottom of the door, but perhaps that wasn’t part of the service.

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A Response from: Patrick Behrens

Thanks Craig for taking the time to leave us a 5-star review. We are glad that Justin was able to get your bottom seal installed. I will check with Justin .regarding sealant for bottom seal as I am not aware of this. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used Precision to rebuild my main garage door last summer. Yesterday, my spring broke trapping my car in the garage. I had to leave to go to multiple meetings so I called very early. Precision sent technician Luke out immediately. He repaired my spring quickly and allowed me to get to my busy day. Great service and highly recommend!!

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A Response from: Patrick Behrens

Thanks Jon for the awesome 5-star review. We are very proud that Luke was able assist you with getting your garage door repaired as to assure your safety. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth quickly responded to our call of broken springs. Close inspection showed more serious issues that needed to be addressed. He explained his reasoning clearly so that we could understand the problem(s). His knowledge and reasoning in a manner that we felt was accurate, reliable, and in our best long-term interests, was reassuring. Service will be completed in a couple of weeks when ordered parts are available.

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A Response from: Patrick Behrens

Thank you Andrew for the great 5-star review. We are proud that Seth was able to use his expertise to address your garage door problems. It is always so awesome to hear such positive feedback. We appreciate your business and look forward to working with you in the future!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Fast response! Great value!

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A Response from: Patrick Behrens

Thanks Darold for taking the time to leave a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was very knowledgeable!

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A Response from: Patrick Behrens

Thanks David for taking the time to leave us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

professional

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A Response from: Patrick Behrens

Thank you Shirley for taking the time to leave us a 5-star review. We appreciate your business!

David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was a great technician and provided accurate information that was helpful to know going forward.

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A Response from: Patrick Behrens

Good afternoon Larenz, thank you for taking the time to leave us a 5-star review. We are proud that Luke was able provide you the correct information. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was professional and immediately knew how to fix the problem. The led opener model lights were going out and he advised the unit would be replaced as the lights cannot be changed. The hard part was getting the reps answering my 3 phone calls to understand I could not just change light bulbs and was advised changing bulbs was not part of service provided. I even provided them with the model number. Finally on the 3rd call, I was informed that a technician would be out to check the problem.

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A Response from: Patrick Behrens

Thanks Lona for the great review. The situation with the led lightbulb does not come up very often, so it is something that does get lost in the shuffle. I am glad that the problem was finally figured out and we got you squared away. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was so professional and kind!!

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A Response from: Patrick Behrens

Thank you Chris for the great 5-star review! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke with Precision was on time and handled my door issue very quickly and professionally! I highly recommend him!

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A Response from: Patrick Behrens

Thanks Jackie! We are proud that Luke was able to get your garage door up and running quickly, We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and courteous service. The installation was efficient and organized. The product was throughly explained and all questions that I had were answered to my satisfaction. The clean-up was great. No doubt a "Five Star" experience!

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A Response from: Patrick Behrens

Thanks Mark for the great 5-star review. We love to hear the words professional and courteous. It is important to our company that achieve 100% customer satisfaction. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Honor their warranty and Tech was professional and polite

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A Response from: Patrick Behrens

Thanks David for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast quality service.

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A Response from: Patrick Behrens

Thanks Chris for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very please with the quick service and customer service!

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A Response from: Patrick Behrens

Thanks Doug for your 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew is a kind professional! Thank you for sending him out today. I appreciate his efforts and wouldn’t hesitate to have him come out again!

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A Response from: Patrick Behrens

Thanks Toni for the great review! We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was excellent experience. Next day service with a very nice professional and qualified service representative named Tanner. Very complete in his explanations and recommendations for 2 seniors who weren’t knowledgeable about the mechanics of an electronic garage door. Highly recommended

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A Response from: Patrick Behrens

Thanks James for the great 5-star review. We are proud that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was outstanding! Love our two new doors. So quiet and smooth. Luke made sure we knew how to operate. Great custom service & a pleasure!

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A Response from: Patrick Behrens

Thank you Stewart for the great 5-star review. We are so proud to know that Luke and our installers took such good care of your needs. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris always exceeds expectations!

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A Response from: Patrick Behrens

Thank you Ron for taking the time to leave us a 5-star review! We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived early and did a fantastic job. He fixed the cables on the door and gave a great explanation of the cause of the failure. He also fixed a problem I have been having with the opener button on the wall. Everything works better than it originally did. I have the number on the door, if anything goes wrong in the future, they will be the one I call. Great job and thanks!

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A Response from: Patrick Behrens

Thank you Allen for the awesome 5-star review! We are proud that our technician was able to get garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth came out to investigate a door that didn't want to close. He quickly determined it was the sensor and fixed it. Under warranty. Thanks.

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A Response from: Patrick Behrens

Thank you Carol for the 5-star review! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618