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Garage Door Repair Reviews in Rogers/ Bentonville Area, AR (Updated June 2026)
Precision Garage Door of NWA & River Valleyhas received 601 reviews, averaging 4.91 Stars:
Rogers, AR
Cave Springs, AR
Ethan was awesome! He came the next day and fixed everything and had us updated and operational in an hour!
- John Kish
Service Provided:
Product:
Technician: Ethan Guenther
Rogers, AR
Positive: love making appointments on line, good office communication, service tech arrived early. Negatives: all showing on line appointments are not necessarily available, tech has very pushy sales tactics, probably paid on commission
- Suzanna Reed
Lowell, AR
Very honest. Got the work done in an hour.
- Kathy Wagner
Rogers, AR
Told me that i needed a new garage door. Had a quote handy and ready to go for me. Would not replace the springs because of "Structural issues". Called another company and they replaced the springs and cables for me.
- Called someone else
Bentonville, AR
I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.
- Genny Kistner
Bentonville, AR
Service was above expectations. Drew did a great job.
- Will Tippins
Lowell, AR
It was actually tough day for the technician. I noticed a broken spring when I couldn’t get the garage door up. I called Precision on their after/before hours line. I was told they had an opening at 10 to 12. Then I got a call back telling me they couldn’t get anyone out until the next day. I basically pleaded with them about my only car was stuck in the garage. I was told they would see what they could do and would call back. They said they would get a technician out from 4 to 6. The technician got here and had it fix in less than 30 minutes. I found out that they had someone on vacation and another called in sick. I was customer number 9 out of 10 that day.
- Russell Robinson
Rogers, AR
The gentleman that installed our two new garage door openers couldn't have been nicer. Very knowledgeable, very informative, and did a great job on all aspects of the job. We really look forward to using our 2 new openers.
- Betty Henry
Rogers, AR
Setting up my appointment online was the easy and simple. Ryan was professional and efficient. He did a fantastic job setting up my new garage motor. So happy I have a working garage door again!
- T Reyes
Bentonville, AR
Great company - were able to get the doors in fast and install early!
- John Hernandez
Bentonville, AR
Always a quick and reliable response!
- Dixie Spears
Thanks Dixie for taking the time to leave us a 5-star review. We appreciate your continued support and business!
Centerton, AR
Technician was great. Fixed my issue with sensors very quickly. Have to tell you, have never had a company that provided a biography of the tech sent to me before. I thought this was very good and different altogether. Outstanding service with great follow up from start to finish.
- Brian Reilly
Thanks Brian for taking the to leave Luke and our company such a nice 5-star review. We appreciate your business!
Cave Springs, AR
Ethan Guenther was very professional. He walked me through what needed to be fixed with the garage door and also pointed out some pre-existing conditions that potentially caused the issue. He was very helpful.
- Stephen Edmondson
Thanks Stephen for taking the time to leave Ethan a 5-star review. We appreciate your business!
Rogers, AR
Luke came and fixed our issue. He was polite and professional and took no time to get us taken care of.
- Charles Lee
Thanks Charles for taking the time to leave Luke a 5-star review. We appreciate your business!
Bentonville, AR
great service. Ryan was Professional and good communicator
- John Kavulich
Thanks John for taking the time to leave Ryan a 5-star review. We appreciate your business!
Rogers, AR
the technicians called as they were able to arrive earlier than plan, they evaluated my situation and wound up rebuilding the door my door is 24 years old. They showed me why each part need replaced, and the wear was obvious as well as potential for further break down. cost of repair as my door is a commercial one was cheaper to replace parts than get a new door. Also like the lifetime warranty on the parts they used. overall satisfied the technicians were pleasant and professional
- Kathy Thurman
Thanks Kathy for taking the time to leave us a 5-star review. We are proud that our technicians were able to get your door up and running correctly. We appreciate your business!
Cave Springs, AR
Great work from Ethan - fast and efficient!
- Jason S
Thanks Jason for taking the time to leave Ethan a 5-star review. We appreciate your business!
Centerton, AR
Can’t say enough about Ethan. Courteous, friendly, and very knowledgeable. Family man knowing his priorities! Although I viewed your ads but it was a friend’s recommendation of your services which prompted me to contact you. Also appreciate the fact you help veterans. Huge plus for me!
- Karen Robbins
Thanks Karen for the great 5-star review. We appreciate your business!
Rogers, AR
I highly recommend Precision for quick, hassle-free repairs. Scheduling was incredibly easy, and I was even able to get same-day service. I appreciated receiving a clear arrival window, and the technician arrived right on time. Zack was outstanding! He is knowledgeable, professional, and easy to talk to. He took the time to explain the issue in plain terms and offered thoughtful recommendations not just to fix the immediate problem, but to help prevent future ones as well. He kept me informed throughout the entire process and made the experience stress-free. While the repair wasn’t inexpensive, I’m confident the value is there, especially knowing it should help avoid bigger issues down the road. 5 Stars!
- Chris Reed
Thanks Chris for taking the time to leave Zack such an awesome 5-star review. I am so proud that our technicians contiue to go above and beyond to make sure our customers are 100% satisfied with their garage door service. We apprecite your business!
Product:
Centerton, AR
Quick and competent!
- Phillip Turley
Thanks Phillip for taking the time to leave up a 5-star review. We appreciate your business!
Lowell, AR
Luke Z was friendly from the start. He explained everything he was doing and why. He was on time and very efficient. We chose Precision because they promised a quick response and they delivered! Will use Precision again if needed. Thanks for the fine work and customer care!
- Susan and Bob Griswold
Thanks Susan and Bob for taking the time to leave Luke such a nice 5-star review. We appreciate your business!
Centerton, AR
I was having trouble with My-Q garage door opener. Replaced logic board. Could not connect to WiFi. My friend gave me Precision Door’s information and I scheduled an appt. Drew was at my house for 30 mins to an hour and had corrected the issue, he also serviced the door and programmed my vehicles. Many thanks to Drew and Precision Garage door company!
- Randall Crowe
Thanks Randall for taking the time to leave Drew such a nice 5-star review. I am so proud of our technicians continually going above and beyoud to make sure our customers are 100% satisfied with there garage door service. We appreciate your business!
Bentonville, AR
So easy to work with and got me an estimate ame day! I will for sure use them again!!
- Jessie Keller
Thanks Jessie for the nice 5-star review. We appreciate your business!
Product:
Rogers, AR
Great custom service from Technician Ethan Guenther! He lubed the garage door and showed me how to see up the Wi Fi. He noticed a sound from the track and advised to call if it got louder.He was very professional and answered all my questions. Thanks, Ethan!
- Josette Brashears
Thanks Josette for taking the time to leave Ethan such a nice 5-star review. We appreciate your business!
Bentonville, AR
Excellent service and great installer/representative.
- Terri Fish
Thanks Terri forleaving us a 5-star review. We appreciate your business!
Rogers, AR
Excellent service! They were easy to schedule, Ethan was my tech showed up on time, expained my problem I have a an old system he did a fantastic job at explaining what caused the issue other issues i could see as a result of the age of the system and gave me varying levels of repair options and Estimated costs Also gave me a rough Estimate on a Newer System should i go thay route. Overall I had an excellent experience with Ethan and precision i will definitely give them all call when i go to update my system. Thanks again to the Precision team and Ethan for getting my system operational.
- Kaleb Cannady
Thanks Kaleb for taking the time to leave Ethan such an awesome 5-star review. We are so proud of our technicians taking the time to make sure our customers understand the service that we provide. We appreciate your business and look forward to working with you in the future!
Centerton, AR
showed up same day, in and out in about 20-30 minutes. No complaints.
- Drew Hicks
Thanks Drew for taking the time to leave us a 5-star review. We appreciate your business!
Cave Springs, AR
Ethan was awesome. Very friendly, took time to explain and quality work. Thanks for sending Ethan to do our repair! Rick Dhooghe
- Rick Dhooghe
Thanks Rick for taking the time to leave Ethan a 5-star review. We appreciate your business!
Garfield, AR
On time. Listened to customer! Accurately assessed. Efficiently addressed issues. Suggested options and alternatives for short vs. longer solutions! Cleaned up work area! Programmed new remotes and tested. Showed ways to increase longevity of service! Took either cash or credit card. Basically, did everything but offer to haul off my trash bags!! What better customer service could you ask for? And, all at a most reasonable price!! PS: We'll be back, and tell others in the meantime.
- RLP
Thanks RLP for taking the time to leave us a 5-star review. I am proud that our technicians are continually going above and beyond to make sure our customers are 100% satified with their garage door service. We appreciate your business!
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.
- Alex and Gina Stratigakis