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Garage Door Repair Reviews in Rogers/ Bentonville Area, AR (Updated July 2026)
Precision Garage Door of NWA & River Valleyhas received 612 reviews, averaging 4.90 Stars:
Bentonville, AR
Rogers, AR
Ethan was professional, informative, and thorough. Will call him for all our garage door needs in the future.
- Jordan Rogers
Rogers, AR
Excellent service. Prompt. Arrived when they said they would, made the repair at a very reasonable price. Highly recommend.
- Joann St Germaine
Centerton, AR
Excellent service! I called Precision after 8pm one evening to request service—so happy they have 24-hour phone assistance. The tech,Drew Bates showed up the next afternoon, quickly assessed the problem with my door, and clearly explained the cause of the issue and what he would do to fix it. Within about half hour the repair was complete. I really appreciated Drew’s professionalism, expertise, and careful attention to detail. I highly recommend this business.
- Roanne Elliott
Bentonville, AR
Ethan did an amazing job. Clear communication of the work & estimate before he started. He was very professional and treated me like a customer not just a service call. Great employee and great quick service. I will use this company for all my needs from here on out. Well done!
- Wes Hart
Lowell, AR
Without a doubt 5 stars or more for these folks. Ethan Guenther our technician was quick, efficient and explained everything. He told us what to watch for since ours is a very old opener and explained options for replacement if/when necessary. We strongly recommend him and this precision Door business.
- Eugene Hunley
Bentonville, AR
I chose Precision because I was offered a coupon which provided a discount for the initial visit. Technicians were courteous and professional, and the Liftmaster belt driven door openers which replaced the chain driven openers are top tier; however, the markup on services (labor) and products was excessive.
- Marlys Scovill
Thank you for taking the time to share your feedback. We’re glad to hear that David and our technical team were courteous and professional, and that you're enjoying your new LiftMaster belt-driven openers! We appreciate your feedback regarding our pricing. We strive to offer competitive pricing that reflects our commitment to high-quality products, trained professional technicians, and reliable warranty coverage. Customer satisfaction is extremely important to us as we use this feedback to continually improve. Thanks again for providing your feedback.
Rogers, AR
Our 20+ year old, double-car garage door “broke”. Precision Door Service technicians, David and Ryan, diagnosed and replaced the broken spring. They explained condition of the other moving parts. Really no pressure, just information. A few other parts needed replacing and all new parts have Lifetime Warranty. The garage door now lifts and closes smoothly and quietly.
- Patty Campbell
Bentonville, AR
Luke was a marvel repair man and did a great job! One of the best! Charles Rakes
- Charles Rakes
Rogers, AR
Technician solved my problem. Ryan was helpful and explained costs and everything else.
- Roger Busse
Centerton, AR
Ethan was extremely professional and quick! He explained everything in perfect detail beforehand. Appreciate the quick appointment time!
- Lauren Stinson
Rogers, AR
The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.
- Alex and Gina Stratigakis
Cave Springs, AR
Ethan was awesome! He came the next day and fixed everything and had us updated and operational in an hour!
- John Kish
Service Provided:
Product:
Technician: Ethan Guenther
Rogers, AR
Positive: love making appointments on line, good office communication, service tech arrived early. Negatives: all showing on line appointments are not necessarily available, tech has very pushy sales tactics, probably paid on commission
- Suzanna Reed
Lowell, AR
Very honest. Got the work done in an hour.
- Kathy Wagner
Rogers, AR
Told me that i needed a new garage door. Had a quote handy and ready to go for me. Would not replace the springs because of "Structural issues". Called another company and they replaced the springs and cables for me.
- Called someone else
Bentonville, AR
I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.
- Genny Kistner
Bentonville, AR
Service was above expectations. Drew did a great job.
- Will Tippins
Thanks Will for taking the time to leave Drew a 5-star review. We appreciate your business!!
Lowell, AR
It was actually tough day for the technician. I noticed a broken spring when I couldn’t get the garage door up. I called Precision on their after/before hours line. I was told they had an opening at 10 to 12. Then I got a call back telling me they couldn’t get anyone out until the next day. I basically pleaded with them about my only car was stuck in the garage. I was told they would see what they could do and would call back. They said they would get a technician out from 4 to 6. The technician got here and had it fix in less than 30 minutes. I found out that they had someone on vacation and another called in sick. I was customer number 9 out of 10 that day.
- Russell Robinson
Rogers, AR
The gentleman that installed our two new garage door openers couldn't have been nicer. Very knowledgeable, very informative, and did a great job on all aspects of the job. We really look forward to using our 2 new openers.
- Betty Henry
Thanks Betty for taking the time to leave us a 5-star review. I'm sure you will enjoy your new garage operators. We appreciate your business!
Rogers, AR
Setting up my appointment online was the easy and simple. Ryan was professional and efficient. He did a fantastic job setting up my new garage motor. So happy I have a working garage door again!
- T Reyes
Thanks for taking the time to leave Ryan a 5-star review. We appreciate your business!
Bentonville, AR
Great company - were able to get the doors in fast and install early!
- John Hernandez
Thanks John for taking the time to leave us a 5-star review. We appreciate your business!
Bentonville, AR
Always a quick and reliable response!
- Dixie Spears
Thanks Dixie for taking the time to leave us a 5-star review. We appreciate your continued support and business!
Centerton, AR
Technician was great. Fixed my issue with sensors very quickly. Have to tell you, have never had a company that provided a biography of the tech sent to me before. I thought this was very good and different altogether. Outstanding service with great follow up from start to finish.
- Brian Reilly
Thanks Brian for taking the to leave Luke and our company such a nice 5-star review. We appreciate your business!
Cave Springs, AR
Ethan Guenther was very professional. He walked me through what needed to be fixed with the garage door and also pointed out some pre-existing conditions that potentially caused the issue. He was very helpful.
- Stephen Edmondson
Thanks Stephen for taking the time to leave Ethan a 5-star review. We appreciate your business!
Rogers, AR
Luke came and fixed our issue. He was polite and professional and took no time to get us taken care of.
- Charles Lee
Thanks Charles for taking the time to leave Luke a 5-star review. We appreciate your business!
Bentonville, AR
great service. Ryan was Professional and good communicator
- John Kavulich
Thanks John for taking the time to leave Ryan a 5-star review. We appreciate your business!
Rogers, AR
the technicians called as they were able to arrive earlier than plan, they evaluated my situation and wound up rebuilding the door my door is 24 years old. They showed me why each part need replaced, and the wear was obvious as well as potential for further break down. cost of repair as my door is a commercial one was cheaper to replace parts than get a new door. Also like the lifetime warranty on the parts they used. overall satisfied the technicians were pleasant and professional
- Kathy Thurman
Thanks Kathy for taking the time to leave us a 5-star review. We are proud that our technicians were able to get your door up and running correctly. We appreciate your business!
Cave Springs, AR
Great work from Ethan - fast and efficient!
- Jason S
Thanks Jason for taking the time to leave Ethan a 5-star review. We appreciate your business!
Centerton, AR
Can’t say enough about Ethan. Courteous, friendly, and very knowledgeable. Family man knowing his priorities! Although I viewed your ads but it was a friend’s recommendation of your services which prompted me to contact you. Also appreciate the fact you help veterans. Huge plus for me!
- Karen Robbins
Thanks Karen for the great 5-star review. We appreciate your business!
License
AR License #0365280618
Ryan did a great job. He was courteous and informative on everything he did to fix our door. Very pleased
- Thomas LaFera