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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 432 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Local is what I liked. David and Eathan did a wonderful job explaining my problem and showing me. I would recommend this company.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: David Stubbs
Review:

Sam was very good with his work. Very kind person. I will use you again if we have need of new garage doors. Sherry Blackaby

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Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Sam Manes
Review:

Justin was excellent and remembered being here before, very prompt and polite, door works now and will need replacement later, explained options and costs including interest free financing.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Great Service

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David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
Review:

Justin did a very good job. Thanks

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A Response from: Patrick Behrens

Thank you for the 5-star review

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Drew Bates our technician was great to work with today. So honest and up front about our garage door issues.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Drew Bates
Review:

Super service by Matt.

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Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
Review:

David was thorough, courteous and informative. He explained every detail of the installation and Operation very well.

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David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
Review:

Prompt arrival; great service!! THANKS ????

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Will never recommend y'all to anyone due to the fact that the only option that I was given for the spring repair was the most expensive and if I would have been a person on a fixed income I couldn't of afforded it and would of still been charge $90.00 service fee. For spring replacement cost me $700.00 ridiculous I figure techs operate on commission base pay.

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A Response from: Patrick Behrens

Thank you for your review, we value feedback from our customers. We realize our competitors may quote a lower price but often the parts by competitors are not of the same quality as the parts and services we offer. We believe in only offering long-term solutions. Since you have a double car garage and 1 spring broke we would suggest replacing both to make it safe and secure. Safety for our top priority, when one spring breaks it puts a heavy strain on the older spring. By not replacing both, the other spring will inevitably break as well. The Powder coated springs you purchased have 100% lifetime warranty, you will never have to replace or purchase again for as long as you own your home, you can rest assured that your door will be safe, secure and reliable for years to come.

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

Justin was great. Excellent customer service

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Came when they said they would. No pressure advice. Allowed to make my own choices. Excellent service. Would recommend!

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Service Provided:
Garage Door Repair

Review:

I had three doors repaired/rebuilt/upgraded over a short period requiring a few visits. Excellent workmanship. I'm still waiting for installation of door struts to be delivered and installed for over a month now. I guess ya'll got busy and forgot.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Stubbs
Review:

good service, good guys.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
Review:

Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.

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Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
Review:

Cade arrived right on time and went to work immediately and fixed our OH door. It was very apparent he knew what he was doing. He cleaned up as he worked and left no mess. I would definitely use Precision Over Head Door and Cade again if the need arises. Thank you for a job well done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

My garage door broke and had my car held hostage in the garage when Precision came within 24 hours to fix the garage door freeing my car for use. Precision was efficient, friendly, tidy and went above and beyond communicating when and who was coming. Sam was very friendly and clearly communicated what needed to be done and how much things would cost. I would highly recommend Precision.

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A Response from: Patrick Behrens

Thank you Ms. Davison for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Your service is marvelous. Everything was was cared for and all my needs were met very quickly. Your service person was courteous, and efficient. Thank you very much!

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A Response from: Patrick Behrens

Thank you for the kind words, Sondra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

I believe that you guys have been to my house before and as always you’re technicians are the top. Very polite and on time. It’s hard to find good service men today. Thanks for your service.

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A Response from: Patrick Behrens

Thank you Mr. Morphis for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Drew was timely, helpful, knowledgeable and overall a great representative for your company. I appreciate the service and help. Thank you, Ted Thomas

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A Response from: Patrick Behrens

Thank you Mr. Thomas for the great review! We will certainly pass along to Drew, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Drew Bates
Review:

Sam was great-5 stars,

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Fountain! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Wayne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Cade! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Very helpful and professional.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. & Mrs. Jackson! We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Replaced garage door opener. It took a week after I contacted them to get my garage door opener replaced. The man was very nice, knew what he was doing. I am happy with the final product. BUT the price was HIGH. Get estimates from other companies also.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Precision helped me program new remotes earlier this year by phone at no charge. Very kind. So I wanted to give my business to them when my garage door died. Nice service man came on Sunday and showed me everything wrong with my door My new door is ordered. Can’t wait to have it installed. Lots of new features!!! Highly recommend!!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Somerville! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Justin Peterson
Review:

David and Matt did a great job of getting my door repaired. They were professional and courteous. My door was fixed in a timely manner. There was good communication throughout the process. I was very glad to see a company that had a “late” window of service that worked with my work schedule. I couldn’t believe how quiet the door is when in operation now!

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A Response from: Patrick Behrens

Thank you, Deann, for the great review! We will certainly pass along to David and Matt, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Cade Mercell arrived on time, actually a little earlier, and did an excellent job of servicing our garage doors and fixing the problems we were experiencing. We will definitely recommend Precision Garage Door Service

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Cade is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618