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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of Northwest Arkansas
has received 78 reviews, averaging 4.99 Stars:
Review:

John was very friendly , new all about the products . Would recommend Percision to others.
Kathy Trammell
A Response from: Patrick Behrens

Thank you Kathy for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service and super professional! Called them at 7:45am after the main spring popped on my garage door during the night. Answered quickly and had a technician out that same morning. Provided several pricing options (mild, hot and spicy) and then completed by noon. Ron was great!
Gino Capito
A Response from: Patrick Behrens

Thank you for the awesome feedback Mr. Capito. We are happy to have been part of your project. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am so pleased with the wonderful young man who repaired my garage door this morning. I will ask for him again if I need your services again. You are lucky to have him on your team. HE did a great job and was very nice. Thank you for sending him.
Debi Hashimoto
A Response from: Patrick Behrens

Thank you Debi for the kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

An accident in my garage knocked my door off track and damaged some parts.I called Precision bc it had good reviews online. Kevin called me back and came the same afternoon. He worked until the job was finished at 9 PM. He also did a good job of explaining what parts were needed and why. It works smoothly and quietly now.
Mary Pablo
A Response from: Patrick Behrens

Thank you Mary for the great review. We will always stay until the job is done right, even if it's late into the evening. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Your website is very informative and I was in need of a new opener. I was able to select the best opener for my garage based on the information on your website. I called your office and an installer was at my house a few hours later. The installer was very knowledgeable and confirmed my opener selection and advised that I repair the springs and door rollers/cables, etc. The installer completed the entire installation within a few hours and everything worked as expected. The new opener (belt-drive) is very quiet and the garage door opens/closes perfectly. I will certainly recommend Precision to my neighbors and friends.
John Salina
A Response from: Patrick Behrens

Thank you John for the great review! We are glad to know you were pleased with the products and service provided. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Called yesterday about my garage door spring breaking. John and Kevin came out first thing this morning and got it fixed quickly and did a great job. John was a super nice and friendly guy and we had a few good laughs too!
Misty Smith
A Response from: Patrick Behrens

Great to know Misty, so glad we could help. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.
Jim
A Response from: Patrick Behrens

Thank you Jim for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great professional and friendly service by Dayton Thouvenell. Would highly recommend Dayton and Precision Door Service.
Tahni Rogers
A Response from: Patrick Behrens

Thank you Tahni for the great review. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

We were very impressed with Jacob and his co-worker service by replacing our garage door opener. They explained what they were going to do and gave us different options. We were very impressed with their professionalism and how they cleaned up after they were done!
Doug Olson
A Response from: Patrick Behrens

Thank you Mr. Olsen for taking the time to leave us this great review. We are glad to know you were pleased with the service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great communication - called prior to coming, was able to come sooner than expected, problem diagnosed in less than 10 minutes, and even lubed the doors....incredible customer service. Will definitely use them again!
Ashley Reeves
A Response from: Patrick Behrens

Thank you Ashley for the kind words. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Our garage door was hit and bent by our car. We called Precision and they sent Dayton to repair it the same day. Dayton offered us 3 options and the cost of each ahead of time, 2 to repair and 1 to replace. He did an excellent job, replaced the 16 foot brace and had the garage door working in about an hour. I definitely recommend Precision Garage Door in Rogers and the technician, Dayton T.
Patty Campbell
A Response from: Patrick Behrens

Thank you Patty for the great review. We at Precision pride ourselves on our customer's satisfaction and are glad to hear we hit the mark with your experience. Thanks again for choosing Precision. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Review:

Jacob and Kevin came to give us an estimate on cost of what we were needing. They were very helpful in explaining our options and were super easy to talk to! They were knowledgeable and friendly! NICE guys!
Pam Westbrook
Service Provided:
Install Garage Doors
Review:

Very pleased with technician and service
Sue Secker
Service Provided:
Garage Door Repair
Review:

I would highly recommend Precision Overhead Doors. Before the tech got there, I had a text message giving me some background on my technician and a picture. John did an awesome job fixing my garage door. He was friendly, courteous, and professional. Thanks John!
Shara Guest
Service Provided:
Garage Door Repair
Review:

Home Advisor is the reason for contact Technician (Jacob Bundy) was very professional and gave me all the info I needed to make an educated decision. Thank you for also coming out on a Saturday to help me!!!
Robert Roark
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

John Gallerano is the best! Outstanding customer service, very personable, and super knowledgeable! Came to the house very quickly, with outside the box solutions to fix my problem. He saved the day! Thanks John and Precision. I will be calling you for all my garage door needs!
Kristin Hvizda
A Response from: Patrick Behrens

Thank you Kristin for the kind words. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
Review:

Your Tech Jake did an awesome job. He was right on point and got my door adjusted great and it is working fine. I will definitely use you folks again and have already recommended you to some friends.
Ronald Gretz
Service Provided:
Garage Door Repair
Review:

I called Precision based on finding them on the internet, and seeing that they are veteran owned. I have never experienced the customer service in all my years of home ownership as I did with our garage door repair. From booking the appointment by phone, to the text about our assigned employee, to the phone call from the employee, and then the complete experience from the 25 point inspection, diagnosis of the problem, options on repair/rebuild packages, and then the actual work done. Every step was above and beyond my expectations. We are thrilled with the results as well. We could not have asked for a better experience. We will always recommend this company.
Sarah M
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was very courtious and professional. He provided great explanation and has the client "at heart."
James Morrison
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

If I had known how much it was going to cost up front when I callwd, we would Never had them fixed. Way to expensive . So much for the discount coupon.
Glenn Dettmann
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Fast, friendly, and professional service. Jacob did and excellent job with the repair. He was extremely informative about yearly maintenance and an all around good guy as well.
Sterling Hartman
A Response from: Patrick Behrens

Thank you Mr. Hartman for the kind words. We will certainly let Jacob know just how happy you were with the service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great all-round service! From the initial call to the appointment with John... A true professional company throughout the entire process... Couldn’t be happier! ????
John Moore
A Response from: Patrick Behrens

Thank you for the kind words Mr. Moore. Our business is based around 100% Customer satisfaction and we are excited to hear we hit the mark with your service. Thank you again for choosing Precision and give us a call if you need us! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was very happy with the service provided. John Gallerano arrived within two hours of the time I placed the call. He was very professional, friendly, and polite. He replaced the garage door opener, the rollers and spring, and made corrections and adjustments. The garage door works great now!
Diana Lagerstrom
A Response from: Patrick Behrens

Thank you Diana for the awesome review! We will certainly pass along to John, just how happy you were with the service. We appreciate your business and thanks again for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

wes and jake were great very nice and friendly cleaned up after wards I was very pleased from step one to the end I would rate your service at a 10 thank you so much you are very much a five star service
Mary Oldham
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Good product, great service
Mark Hill
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Will was Great!!! He was very nice, took the time to explain options for us and find the best option that would fit our needs. We completely trust his opinion and he did a great job. Bless his heart, he was stuck in that sweltering heat when the door was closed, but he worked in a timely manner and got it done. He took the time to become friends with my dogs so there eouldnt be a issue with them. Will will come highly recommended
Ken & Glenda Harrel
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Found the repair man Jacob extremely polite and pleasant. He was able to obtain and install new springs for my garage doors
Margret Whalen
Service Provided:
Broken Garage Door Spring Repair
Review:

Great service and professionalism! Highly recommend.
Kyle Kimpel
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Excellent in every way. Your associate Will excels in every way.
Pat Guthrie
A Response from: Patrick Behrens

Thank you Pat for the great review. We will certainly pass along to Will just how happy you were with your service. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

Great door,great service, order written by John, and all the options explained. VERY FREINDLY young man. Your records will indicate that the installation occured while I was back in Kansas.
Daniel O'Connell
A Response from: Patrick Behrens

Thank you Mr. O'Connell for the great review. We will certainly pass along to John just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
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