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I am thrilled with the level of customer service I received. Trenton Dunn went above and beyond to make sure I was satisfied with the service he performed as well as the purchases I made. He was knowledgeable and very patient with me. He spent over 2 hours with me to ensure that I was confident in my decisions. His attention to detail is unprecedented. Thanks, Trenton!

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Trenton was a pleasure to work with. He was very professional and presented clear and precise solutions to the problem. I opted to replace the motor and roller bearings instead of just repairing them and he accomplished that in a very reasonable time. Glad I called Precision

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The service was great! We had two new garage door openers installed along with new springs, rollers and pulleys for the doors! Steve did a great job of explaining everything and completing the installation!

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Had a fantastic experience with Precision today. The technician (Trent Dunn) was very professional, knowledgeable, prompt and took the time to address all our concerns. We ended up changing two cables and 12 rollers. I gladly recommended him on our neighborhood Facebook page after his visit.

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Aaron Hart was great help! He walked me through picking out a garage door that best fits us. We will definitely recommend this company to our friends and family.

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Jaden was courteous and professional. I was impressed with his work ethic.

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Came very rapidly, did a superb job at fixing -- and upgrading -- my garage door system.

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Andrew is very professional installer, quality, very knowledge employee. Great employee.

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I was very impressed by Precision and the services of Steve Colley, the technician who worked on our door. He was very knowledgeable, communicative and a pleasure to work with.

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Patrick Behrens responded very quickly, within 2 hours, to my call for help to repair our garage door. The door had a broken spring and other issues making it unusable. He assessed the issues within minutes of his arrival, provided a detailed estimate of his proposed repairs, and once I approved he completed the repairs in minimal time...in total about 4 hours from the time I placed the call. Patrick was very professional and respectful. I highly recommend Precision and especially Patrick to anyone in need of garage door repairs.

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Very knowledgeable very courteous we enjoyed watching him as he knew exactly what to do and how to do it and he was in and out without any delay thank you

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So far, so good. I called a couple of days ago and got an appointment for this morning between 8-10. Steve Cooley called to let me know when he would arrive and arrived early. After doing his inspection of the non-working garage door, he explained to me what was needed and then repeated this all for my elder father whose door it is. Steve was articulate, friendly and gave a clear explanation and then listed to my father's questions and answered them until Dad was ready to move forward. Steve was very patient with both Dad and, me as he gave us the options. We ended up ordering a replacement for the decades old worn out door. I expect that once it arrives, the installation will be performed well if today is any indication. Steve is a tremendous asset to your company - a real shining star. Thank you.

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Dayton communicated well and did great work. Will definitely be contacting the company for future needs.

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My garage door was beginning to show major signs of wear. Then one evening the spring on the door broke. I had been seeing the green vans around the area, so, I gave Precision Door a call. The prices were in line with most of the garage repair services. Some were higher, some were lower. The salesman that came out to look at replacing the door was very knowledgeable and gave me good quotes on the price of the door. I went with insulated door because my water heater and HVAC were in the garage. He told me that they would replace the single spring with a double spring to help with the even opening of the door. He also told me it would be best to replace the opener. To be honest, the opener was not expensive, and I would have a guarantee with the whole system. Two weeks later, George (the installer) showed up on time and fixed everything immaculately. He also showed my how to set up the wifi app on my opener and even how to program any device that I would get to open the door. I now can open and close my garage door from anywhere I have cell service. I highly recommend using Precision Overhead Garage Door Service and checking out the warranty on their service.

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Thanks to Trenton for fixing our garage. Did a great and fast job.

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Efficient and professional.

Thank you Staci for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

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I received same day, courteous professional service . I was given several options of which unit to purchase that would fix the problem by technician Dunn.

Thank you Marsha for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Review:

Excellent response time and service! Trenton Dunn was a pleasure to work with, displayed professionalism, very friendly and knowledgeable. He left the door operating better than it was prior to the breakdown: the cable was broken and the door had partly jumped the track. He took the time to explain operational features of both the doors and the opener, gave me maintenance tips and programmed my remote controls. Well done Trenton!

Thank you for your great review Mr. Wilks! We are happy to hear that Trenton was able to get your garage door up and working properly! We appreciate your business, The Precision Family.

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I was very impressed with Trenton Dunn. Very friendly, knowledgeable . I believe him to be an asset to your company. I will use your company again. Excellent service.

Review:

Justin was very nice & knowledgeable. He & his assistant worked well & quickly together. The artwork on the work van caught my attention. We had the motor, springs, cables, rollers & bearings replaced.

Thank you for your wonderful review Mr. Morton! We take pride in providing the best possible service to our customers and are glad to hear that Justin and Trenton did that for you! We appreciate your business, The Precision Family.

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I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!

Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.

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Excellent response time and service. Travis was a pleasure to work with.

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

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Travis was very professional and explained everything. I was not thrilled to have to pay for repairs to a garage door on a recent home purchase, but Travis gave detail on all the repair options available. I would use Precision again, and ask for Travis if available.

Thank you for your review Mr. Brackins. We are glad to hear we were able to get your garage door working properly. We appreciate your business, The Precision Family.

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Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!

Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.

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Justin came out to fix a problem with the garage door not going down. He was very professional and capable.Will use this company again. Very satisfied.

Thank you for the review Sandra! We are happy to hear Justin was able to get your garage door working properly. We appreciate your business! Best regards, The Precision Family.

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Andrew was a hard worker! I love my new doors, and would refer this company totally!!

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

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Excellent Customer Service and excellent employees.

Thank you so much for your review Mr. Beavers, our goal is 100% customer satisfaction, and we are pleased to hear we did just that! We appreciate your business, The Precision Family.

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Professional and fast service. I highly recommend!

Thank you for your review Stephanie! We appreciate your business. Best regards, The Precision Family.

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Awesome!...Honored Warranty. Friendly and knowledgeable.

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Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!