Review:

I needed a quote on a door. The young man did a great job explaining your product. I went with a comparable door from another supplier based on price. When I told your sales associate that I had gone with another company, he said that he would be back to fix the door for broken parts. That was totally unnecessary. Your sales force needs to be coached on how to respond to rejection. Because of his remarks, I won't recommend Precision door.

Review:

Tech's knew what to do. Work quality was good. Door looks great and motor works like it should. Definitely a more expensive company to go with than other options, especially for budget shopping. $1800 for a door and motor even for a basic garage door combo.

Thank you very much for the wonderful review, Mr. Winscott! We take pride in providing the best possible service to our customers, and we are happy to hear the technician did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Review:

Steve was great and explained everything to us that was needing to be done. Very nice, professional and courteous. Word very hard. Would definitely recommend!

Thank you, Vicki, for the awesome review! We are glad to hear you were happy with your service and technician. We appreciate your business! Sincerely, PDS of NWA

Review:

The tech was fast, courteous, and very competent! Great service, will recommend to my friends. Thanks!

Outstanding! We love to hear it. We appreciate your business, Pauline, and look forward to serving you again in the future! Respectfully, PDS of NWA

Review:

I went directly to the internet. There you were, such a great looking and trusted company, and that five star rating! I knew I could't go wrong.

Thank you, Kathy, for giving us the opportunity! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Review:

Travis Hernandez was very professional

Thank you, Joe, for offering your feedback. We are glad to know Travis exceeded your expectations. We appreciate your business! Sincerely, PDS of NWA

Review:

Travis was outstanding very professional, knowledgeable, quick, and easy to communicate with and like. Product and installation was outstanding.

We're so glad to hear it, Mr Wilkerson. We appreciate your business! Sincerely, PDS of NWA

Review:

Excellent reviews. Same day service. Travis was outstanding. Very knowledgeable. Very customer oriented. Explained everything very well.

That's what we love to hear, Mr Wirick. We're glad to know you were pleased with the service. We appreciate your business! Sincerely, PDS of NWA

Review:

Ron did a fantastic job

Thank you for the great review, Ms. Weldon! We appreciate your business! Best regards, The Precision Family

Review:

On time! Professional Service. Would call again.

Thank you for the awesome feedback, B.B.! We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Review:

Perfect Workmanship ! Clayton spotted problems that were right before my eyes and I hadn’t noticed! He was polite conscientious and a speedy worker doing an excellent job I’m very pleased. Thank you

Thank you for the great review, Ms. Huffman! We are happy to hear Dayton provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Kevin from Precision was very professional and came out promptly to help us when our garage door broke late one afternoon. Kevin stayed into the evening to complete the repair. He was cordial and explained everything he was repairing. Great experience!!!

Thank you for the great review, Mr. Clark! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

Kevin was nollegable with my problem , favorable cost , left with door working better !

Thank you for the great review, Mr. Boysen! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Review:

I can’t say enough good things about this experience. Same day service. Quality parts. High end professionalism. Kevin was our technician and we couldn’t be more pleased. Will definitely refer to others and use again if needed.

Thank you for sharing your positive experience with us, Seth! Our goal is 100% customer satisfaction, and it sounds like Kevin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Review:

Very satisfied!! A spring broke on one of our garage doors so I contacted Precision Door for repair. Kevin came out that same day (a Friday) and he was great! He examined everything and presented me with different repair options. He was very professional and took the time to explain all options in detail and the benefits of each one...everything from just replacing the spring to installing new openers. My wife and I have been wanting "quieter" openers for some time now, so we chose to have a complete rebuild done w/new belt drive openers - they're awesome! (Note - Kevin did not try to "push or sell" us this option.) Like I said at the beginning of this review - Very Satified! I would definitely recommend Precision Door.

Thank you for the great review, Mr. Ford! We are happy to hear Kevin provided you with excellent service and solved your garage door issue. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Review:

Ron Johnson deserves 5 stars!!! He was professional, courteous and interested in the customer's best interest!!! We would highly recommend him.

Outstanding, Mr. Nichols, that's what we love to hear! Thanks again for choosing Precision. We appreciate your business! Sincerely, PDS of NWA

Review:

Did a great job. Repaired garage door and installed a new opner

Thank you, Jim, for taking the time to leave feedback. We are glad to know you were happy with our service. We appreciate your business! Sincerely, PDS of NWA

Review:

Great service! Extremely fast, professional and friendly. Completely buttoned up. Highly recommend Precision Door NWA!

Thank you, Dennis! This is exactly what we want to hear. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Review:

They showed up and repaired the door quickly and gave me the option to purchase new cable with a lifetime guarantee. It was reasonably priced, I took the deal. It was installed. We got fast friendly service. We made a friend in the process. I will trust them with all my work, and will happily refer them to my family and friends.

Thank you for the kind review, Kirk! We appreciate your business and the recommendation! Sincerely, PDS of NWA

Review:

Serviceman was prompt and I assume did a good job (this was a duplex I own). He was great to let me know what was going on and worked out time with tenant.

Thank you for the kind words, Ms. Burke! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Review:

Great customer service - on a Sunday! Jacob was extremely knowledgeable and great to work with. He was there on time and communicated throughout the day to let me know when to expect him. He clearly explained options and pros/con for fixing my garage door issue, and was very quick to make the repairs. Would do business with Precision again.

Thank you for the kind words, Mr. Evans. We are so proud to be your go to garage door repair company. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

We called Precision Door Service yesterday, and they came out today. On time and very knowledgeable about the issues we were having. He provided estimates for different options, and then talked with us to choose the best option. Very nice technician that took his time to do it right. So happy we called them. Thank you!

Thank you, Mr. Hall, for the stellar review! We appreciate your business! Sincerely, PDS of NWA

Review:

Excellent Customer service, All the way from the call i placed to get my garage serviced to Technian who fixed my garage door!!! Would reccommend.

Thank you, Mrs. Ziebell, for such kind words. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Review:

John was very friendly , new all about the products . Would recommend Percision to others.

Thank you, Kathy, for taking time out of your day to leave us this feedback. We truly appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Review:

Great service and super professional! Called them at 7:45am after the main spring popped on my garage door during the night. Answered quickly and had a technician out that same morning. Provided several pricing options (mild, hot and spicy) and then completed by noon. Ron was great!

Thank you for the awesome feedback, Mr. Capito. We are happy to have been part of your project. We appreciate your business! Respectfully, PDS of NWA

Review:

I am so pleased with the wonderful young man who repaired my garage door this morning. I will ask for him again if I need your services again. You are lucky to have him on your team. HE did a great job and was very nice. Thank you for sending him.

Thank you, Debi, for the kind words. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

Review:

An accident in my garage knocked my door off track and damaged some parts.I called Precision bc it had good reviews online. Kevin called me back and came the same afternoon. He worked until the job was finished at 9 PM. He also did a good job of explaining what parts were needed and why. It works smoothly and quietly now.

Thank you, Mary, for the great review. We will always stay until the job is done right, even if it's late into the evening. We appreciate your business! Sincerely, PDS of NWA

Review:

Your website is very informative and I was in need of a new opener. I was able to select the best opener for my garage based on the information on your website. I called your office and an installer was at my house a few hours later. The installer was very knowledgeable and confirmed my opener selection and advised that I repair the springs and door rollers/cables, etc. The installer completed the entire installation within a few hours and everything worked as expected. The new opener (belt-drive) is very quiet and the garage door opens/closes perfectly. I will certainly recommend Precision to my neighbors and friends.

Thank you, John, for the great review! We are glad to know you were pleased with the products and service provided. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Review:

Called yesterday about my garage door spring breaking. John and Kevin came out first thing this morning and got it fixed quickly and did a great job. John was a super nice and friendly guy and we had a few good laughs too!

Great to know, Misty, so glad we could help. We appreciate your business! Sincerely, PDS of NWA

Review:

Precision came to my house to repair a broken spring. The technician arrived on a timely basis, identified the problem and explained additional services that he could provide. He did so without any sales pressure. He did a great job of explaining what he was going to do; and afterwards walked me through the project. I would highly recommend them.

Thank you, Jim, for the great review. We are glad to know you were pleased with Kevin and your repair service. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA