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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 373 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.

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A Response from: Patrick Behrens

Glad we could help Mr. Pierson! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Review:

I had a new insulated door installed and am extremely pleased with the results. The installers (Chad and Aaron) were very professional and did a great job. The window arrangement was built incorrectly by the manufacturer, but they brought it to my attention immediately after they unpacked it. They assured me a new on would be ordered and installed as soon as it came in. I have never had a quieter door.

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A Response from: Patrick Behrens

We are happy to hear you had a great experiene! Thank you for taking the time to leave a review. We appreciate your business and we're looking forward to working with you in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

They were great. Came same day and resolved the issue!

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Kaler. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Jacob was Great!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

This is my second time to use Precision door service for my garage door. The first time, I used a technician Seth Ottino, who so impressed me in the installation of a new door lifting system that I decided after that that I would only use Precision for my garage door service. ( I had used at least two other services before. They were okay, but not up to the standards that this Precision service showed me). When my garage door became inoperable after a slight accident, I called Precision and got Chris Wickham as a technician. Needless to say, the service was performed in a most timely manner, and was first class. I will only use Precision from now on due to these two great technicians and the great service I received!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Mr. Spencer! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Justin Peterson
Review:

David is very professional and a pleasant person

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David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Justin was excellent. He arrived on time. Quickly diagnosed the problem, and completed the repairs in short order. The service was thorough and efficient. This is an excellent company which i highly recommend.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Justin on our team, and even better to hear that he takes great care of our customers. We are so pleased to hear we come highly recommend from a great customer. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

Very quick response to my phone call requesting service Justin did a great job of analyzing the problem, explaining it to me, and then doing the repairs. I would highly recommend.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Dennis! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Steve was promt, his estimate accurate, his work was efficient, timely and excellent and he was very personable. When he explained the parts carried a lifetime guarantee, i was very impressed, with his service and your company.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rex! We are pleased to hear you were well taken care of here at Precision! We look forward to working with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Such fast same day service! David the installer was very presentable, friendly and very knowledgable about his work. He thoroughly explained every detail. When he had finished and cleaned up you couldn't tell he was ever here except for our new garage door equipment. The service truck was so well equipped there was no delay in installation. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Easterling! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
Review:

Precision installed garage doors at our home last week. We were very happy with the entire experience. Dustin came out for our estimate. He was professional and provided all the details and options available to make our decision. He helped us select the doors that were best for us. Chris installed the three doors. He was also professional and did a fantastic job. Throughout the process Precision had very good communication and responded to my calls quickly. I really like the fact that Precision sent texts prior to visits to our home (including bio's and photos) - so we knew who to expect. Dustin and Chris were both trustworthy and we were happy to work with them. I highly recommend Precision.

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A Response from: Patrick Behrens

Thank you, Ms. Linda, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future. Respectfully, Your Door Team at PDS of NWA

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Hey guy's, I'm so happy with my choice to go with Percision Door! David was awesome. I've never had such a smooth door.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, David! Our goal is 100% customer satisfaction, and it sounds like David achieved that goal with you. We appreciate your business! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
Review:

Very professional, call before they arrived, arrive on time, point out the crisis of the damage, offer several options to solve the problem and got the garage door fix in a very short time.

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A Response from: Patrick Behrens

Thank you, Ms. Camacho for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Steve did such a great job! He was extremely knowledgeable

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Brown. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

I do not recommend this company the technician replaced to door spring and bearing did not hook the opener up. I connected the opener and the door works worse than before it was repaired

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A Response from: Patrick Behrens

We appreciate your feedback, Mr. Brunell. We apologize for any confusion regarding your operator not being reconnected after the service work was preformed. Our technician intentionally left the operator disconnected to prevent you from being locked out of your garage. We can arrange for a follow-up visit at your convenience to ensure that everything is reconnected and working correctly. I have left my contact information in a voicemail, which you can utilize to have a further discussion about this matter, if needed, Sincerely,

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!

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A Response from: Patrick Behrens

Mike, thank you for leaving us a review. We're glad that we were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Repair

Review:

Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Drew did a great job servicing my garage door and educating me.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

These guys are always prompt and professional. I highly recommend them.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. and Mrs. Crawford and your recommendation. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.

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A Response from: Patrick Behrens

Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Justin came out the same day to help us. He was knowledgeable and extremely polite. Would recommend to anyone

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for your business and recommendation! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technician: Seth Ottino
Review:

Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I'd highly recommend not having this company come to your home for a repair. No attempt was made to repair our garage door. I basically had to pay $50 to have them try and sell me a new garage door.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Roy! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Service Provided:
Garage Door Repair

Review:

Very helpful. Great timely service. Very professional service from the man doing repairs.

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A Response from: Patrick Behrens

The you for taking the time to leave us a 5 star review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Jacob was very friendly and knowledgeable about what repairs needed to be done with my garage door. He was courteous and showed up on time. I highly recommend Jacob and Precision door service.

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A Response from: Patrick Behrens

Thank you for the review and recommendation, Charles. We will certainly pass along to Jacob, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.

Service Provided:
Broken Garage Door Spring Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618