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about Precision Garage Door in:
Rogers/ Bentonville Area, AR
Precision Garage Door of NWA & River Valleyhas received 493 reviews, averaging 4.92 Stars:
Centerton, AR
Thank you for your great review, Louise! We are happy to hear that Ethan was able to get your garage door up and running properly. We appreciate your business! The Precision Family
Centerton, AR
Justin Peterson was fantastic, he did a complete inspection of the garage door. He explained everything he found, pointed out things that could wait and things we needed to fix now. He changed the springs, a cable and bearings in about an hour. The paper work was well paperwork. I will recommend this company to anyone that needs their door fixed.
- Tom Connor
Thank you for the feedback! We were happy to hear about your experience with Justin and PDS of NWA. We look forward to being your "go-to garage door service provider".
Bentonville, AR
Sam was able to assess what was wrong with our garage door the next day. He was punctual, polite and gave me options. Would recommend to friends and family.
- Bennett
Thank you for your great review, Ms. Bennett! We are happy to hear that Sam was able to get your garage door up and working properly. We appreciate your business. The Precision Family
Bentonville, AR
What a great experience. The whole team exceeded my expectations. The installer, Levi, was very professional and highly detailed oriented. The new garage doors and opener I purchased work so much better than the previous ones. Make sure you visit Precision's showroom in Rogers to really appreciate what they offer versus other garage door companies. You get what you pay for and my experience was worth it.
- Robert Beck
Thanks Robert! We were happy to hear about your experience with Levi and Precision Door of NWA. We look forward to being your "go to garage door service provider"!
Rogers, AR
Everything seems to be fine and working well. Thanks and be sure and send me a receipt. Don
- Don Snipes
Thank you, Don, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA
Product:
Cave Springs, AR
Online booking is convenient. They were very responsive and quick! Same day appointments are awesome. Our technician was really helpful and professional.
- Sarah Chancellor
Thank you, Sarah for the 5 star review. It is always great to hear from our happy customers! We appreciate your business.
Rogers, AR
Precision Door is a great company to do business with. The technician was knowledgeable, very polite, and very friendly. I would recommend precision door for your garage door needs.
- Karen Nichols
Thank you for the great review, Karen. We appreciate you trusting Precision Door Service of NWA.
Centerton, AR
Thankful for the quality product installed and respectful crew who have serviced the steel door on my mothers garage. Including after tornado damage.
- Rodney Meisenbacher
Thank you, Rodney, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA
Rogers, AR
I never received an email or printout of the invoice paid for the services.
- Robyn Johnson
Garfield, AR
Our experience with your salesperson, scheduling person and installation technicians was nothing but professional. At all levels your employees were knowledgeable about your products. The technicians did a great job installing our garage doors and openers. When the technicians finished they cleaned up and locked up the areas they worked in. We would recommend your company to our family and friends.
- Don McNaboe
Product:
Bentonville, AR
Couldn’t ask for better service. Affordable, friendly, courteous, step by step information, and fast to respond and fix.
- Michael Sharp
Cave Springs, AR
I have used Precision Door for the last 7 years. All of their services have been well done, and completed as expected. The technicians are alway polite and explain all details. I am 100% satisfied.
- Elizebeth Jenkins
Rogers, AR
Excellent experience! Very professional and resolved the noise issue as well as servicing both doors. Communicated what was done.
- Connie Ciskowski
Bentonville, AR
Precision Garage Door does a friendly and professional job for me and has come over the same day I call or the next day at the latest! Drew was a pleasure to work with and explained exactly what was wrong and what needed to be done to fix it and how long it would take. He also showed me an itemized break down of the costs involved before he got started. I would definitely recommend Precision Garage Door for any installation or repair!
- Trey Willis
Rogers, AR
Ethan did a great job. Professional, timely and personable. Thanks!
- Suzanne Lankford
Rogers, AR
I am always impressed with your guys. You explain what’s needed and you shows us the problem. You find ways to gives us the best price you can and with no interest for 18 months. You just can’t beat the quality for the price. David Stubbs is my representative. He listens and does his best to meet my needs. Great guy and Great Company.
- Joan kamp
Rogers, AR
Prompt, courteous service. Competitive prices.
- Ralph Depee
Rogers, AR
Very helpful getting my MyQ reprogrammed.
- Debbie Patton
Bentonville, AR
Luke was very helpful and explained everything before and after servicing our garage door. Great service!
- D.W.
Product:
Bentonville, AR
Great technician but poor company policy. Sam, the technician was excellent, he was helpful and communicated well. I do feel that the policy of requiring a $50 service charge before getting a quote is not a good business practice. If a customer wants to get a second opinion this policy makes that very hard as they then have to lose the service fee. In my case, I did want a second opinion and Sam did waive the service fee after I asked which was good customer service. Also, I noticed that there was company "policy" that forced me into more expensive repairs.
- Eric Jung
I would like to thank you for the great review of our technician Sam. We have a compressive training program including hiring an outside training company to make sure that our technicians represent us in the very best manor. We also send each technician to every job with a fully stocked truck so that they can solve 98% of the garage door problems our customers encounter and we generally do that in just one trip. We do charge a modest service fee that we disclose before setting each appointment. We also give the technicians the authority to wave this modest fee if there were any sort of customer confusion about the the customer having agreed to this fee before booking their appointment with us. This is exactly what Sam did in your case. We do wish you the best of luck in getting your garage door repaired.
Rogers, AR
We called to have the coil spring replaced. An inspection revealed the need to rebuild the garage door. Our tech was able to show me the cracks in the hinges and the worn rollers and parts. I could see the wear and tear of thirty years and we agreed to update everything. We were given accurate information and fair pricing. The work was done quickly and everything runs so much better.
- Allen Henrie
Service Provided:
Product:
Technician: David Stubbs
Rogers, AR
A friend of mine had you put a door on her garage and she was very satisfied so I decided I would give you a call and have precision put a new door on my garage. I was very satisfied the first time around after the hurricane had you do it again and then they came out was very pleasant and I was very satisfied with him.
- Priscilla Mason
Bentonville, AR
They arrived when they said they would. Justin was friendly and serviced my garage door quickly. He answered any questions I had. Definitely happy I chose Precision!
- Valocean Byrd
Thank you for the feedback. We appreciate you taking the time to let us know about your experience with Justin. We look forward to being your "go to garage door service provider"!
Rogers, AR
Acoya Herron arrived on time. He was polite and well groomed. He completed the job in a timely way, checked his work and instructed me on maintenance and did not leave any mess. Thank you.
- Jean Austin
Bentonville, AR
My wife called me after I left the house this morning to tell me the garage wouldn’t go up. Her car was trapped in the garage and we had kids to get to school. I immediately got online, Googled, and scheduled a service call with Precision Door from my phone within 2 minutes. It was a very simple process. I went home and let my wife take my car and waited for the appointment. I got an early call from Luke to tell me he was immediately available if it was convenient. Heck Yeah! Luke showed up, diagnosed the issue, and let me know what needed to be done and how long it would take. He got the job knocked quickly and efficiently. He did a great job. I was pleasantly surprised to find out the Precision Door stands behind their work with a life time warranty. I could not be more satisfied. Great job all the way around.
- Baxter Conley
Product:
Bentonville, AR
Tech immediately tried to sell me more or “better” parts. Started project and messed up the spring. Had to correct this so it took more time which I was then charged for after he called “the boss” who said to do that. I pre paid Home Depot for the door opener /installation project then had to pay another 145 bucks over that initial price. Tech dropped a light bulb on the garage floor but “ tried” to clean it up…….things happen I guess.
- Misty Wilbur
Product:
Lowell, AR
I have 5 garage doors and have used Precision Doors several times and each time they’ve been very knowledgeable and professional and went out of their way to be sure I was satisfied. Excellent company
- David Whitmire
Product:
Centerton, AR
We had a great first experience. This was our first garage repair as home owners and we didn’t know what to expect. Our technician was very knowledgeable, honest, and patient with us. He carefully looked at everything, not just the spring that was broken and fixed a big issue with our cables. Nobody wants to spend money on repairing things, but it has to be done and we feel like we got a fair deal and we were taken care of.
- Thomas Jones
Eureka Springs, AR
Second job with Precision. Excellent service all around, office scheduling, technicians - all courteous and do a great job.
- Can u Canoe Cabins
Rogers, AR
Drew was prompt, courteous and thorough. Highly recommend Precisiondoornwa!
- Sandra Hughes
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
I am so happy with the service I received from Luke this afternoon. He was very approachable, and explained everything he had done. He 100% did not try to sell me anything I didn't need and the charge for work done was very reasonable. The cables that attach the door to the spring had snapped on one side, leaving the door unable to open/close properly and hanging lopsided. Like replaced the cables, tensioned the spring properly and realigned the door as it should be. He also repositioned the motor arm correctly on the door as the previous owners had moved it, which was making it work harder. I will definitely use Precision again and recommend them to others.
- Louise Bradt