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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 432 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

David was very professional and did the job in a timely manner. He informed me about all the things with my garage that were not functioning properly. Will call them again.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision! We look forward to working with you in the future!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Quick to respond. The repairman did a great job of explaining the issue and my options.Then fixed the problem in the same day.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Gunter! Our goal is 100% customer satisfaction, and it sounds like our team achieved that goal with you. We appreciate your business! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
Review:

Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.

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A Response from: Patrick Behrens

Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

We used precision previously and were happy with them then. The technician David, was both professional and nice. He explained everything and showed me everything

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Fast service. Polite professional techs.

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A Response from: Patrick Behrens

Thank you for the great review, Kenna Kelly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Garage door was getting louder when used and wasn’t seating when closed leaving small gap. Stephen was on time, professional, and super knowledgeable. He quickly diagnosed the problem and provided options on what was needed and cost. He had our door sounding much quieter than before as well as the door being tight to the ground. Great experience with Stephen and Precision, would definitely use again.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stroud! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Just had Wes come out and take care of our garage door installation and it was quick and done perfectly. Very polite.

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A Response from: Patrick Behrens

Thank you so much for the kind words for our great team member that takes great care of our customers. We are so happy that you like your new door! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Review:

I would like to say that Stephen is awesome. Why? Cause I sent him pictures in a text of cables that needed replaced and he had me an appointment the next day to get those replaced. He went above and beyond to make sure that problem was resolved quickly. Thanks to Steve Colley for installing the new cables. He did an amazing job as well.

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A Response from: Patrick Behrens

Thank you, Mr. Tim for the great review! We will certainly pass along to Steve; just how happy you were with the service you received. We appreciate your business and thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Chris and I think his name was Patrick were wonderful. They were really nice and their work was awesome

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A Response from: Patrick Behrens

Thank you, Sonie for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Chris Wickham Service Provided:
Install Garage Doors

Product:
Opener

Senior Residential Installer: Chris Wickham
Review:

Exteremly satisfied Technician Drew Bates was very knowledgeable and was able to fix the problem He was also very professional and Was able to explain what was wrong and the steps needed to fix the problem He also was able to trouble shoot all of my concerns and he provided Guidance on how to maintain my System I highly recommend him and your company Many thanks

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Horn! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Seth and Sam were nice and polite and had the knowledge to fix my door problem fast and efficiently. Well pleased only one problem didn’t have my coupon to put on my bill.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door also, apologizing for that inconvenience regarding the coupon. We look forward to working with you in the future if we can be of any further service! Thank you for your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Quick Response, great coverage area, clean cut technicians, and very informative.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Repair

Review:

Exceptional customer service from start to finish. Technician Jacob exceeded expectation on garage repair. Quiet as a mouse again...THANKS!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish, Mr. James! Jacob is a valuable member of our team, and we take pride in providing the best possible service to our customers. We are happy to hear Jacob did just that! We appreciate your business and for choosing Precision Garage Door! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great service, I would recommend to my family and friends.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Rasdon! We appreciate your business and your review. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dustin serviced our garage door today and in the past. Very polite and knowledgeable. We are very happy with the service we received today. We called in at 8:15 and Dustin was here about 3pm, schedule at 4pm. Nice to have same day service. Thanks

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

We had a technician Drew Bates. He was professional and courteous. But most of all our door was completely repaired and lubricated ad it works great, I was impressed by his ability to repair it completely rather than just the minimal. He saw problems we did not know we needed and explained all the work and the costs involved before completing the repair. We are grateful and I was impressed with the company’s website and could book an appointment at 10 pm. Great experience and we appreciate !!!

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A Response from: Patrick Behrens

Twyla, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

The garage door motor quit working in the afternoon of 7/19 after I had opened & closed it that morning. I was leaving early the next morning for a long road trip so I was very upset. Steve came over and determined that it had probably been struck by lightning, but got the door closed. Reluctantly I left the next morning, returning Sunday afternoon. He called this morning, and Precision replaced the whole unit, including a better surge protector at no charge!! Needless to say, I am a ‘Very Happy Camper’!! THANKS for being a reputable company either great service folks!!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Steve is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Quick, awesome service! Very helpful!

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Westling! Our goal is 100% customer satisfaction, and it sounds like we were able to achieve that goal for you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

My husband saw the Precision commercial on TV. We are very pleased with our experience!! Everything they say in the commercial seems to be very TRUE!!! We set up our appointment the same day we called! Our problem was fixed, and we love the new remotes and pad added to the outside door. It's so awesome! The motor and remotes are so quiet compared to our last motors/remotes. Our technician, Jacob, was very knowledgeable. We highly recommend Precision. We had motor replaced on 2 doors and new remotes and pad.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation! It is a pleasure to hear that your service was great from start to finish! Jacob is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Excellent service, in a timely manner and fixed exactly what we needed to repair.

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A Response from: Patrick Behrens

Glad we could help Mr. Cross. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Service was prompt and workmanship seems to be professional. They just left a few hours ago. Replaced the 2 cable drums, cables, and the end bearings on the rod that goes from one end of the door to the other. However, I was very shocked at the humongous markup on the parts. Thats understating it. From what I've looked up on the average retail prices of the parts used, I was charged an average of up to 20 times, that's right, up to 20 times the average retail price as best I can make of it. I can understand business's are in business to make money, but this is definately price gouging. If your garage door doesn't need immediate attention, you might find another company that is more reasonable to do the job. If you choose them, be prepared for just what I described, .I would have given them a 5 star review but I just feel ripped off on the parts prices. Only a one star. The service was great but the rest was something I would expect from a roadside stand in a third world country as far as the parts prices.

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Service Provided:
Garage Door Opener Repair

Product:
Cables

Review:

Steve is always so responsive and good to us! We’ve had issues with our two doors (that were NOT originally installed by Precision Door-unfortunately!) and he’s gone above and beyond trying to get them working appropriately! We can’t say enough good things about Precision Door!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Dickerson! It is wonderful to have people like Steve on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us and have made Precision your go-to garage door company. Thank you for choosing Precision! We are look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Quick and efficient service. Employees are nice and answered all my questions!

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Matherly. We are glad we could help. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very streamlined from online scheduling to completion. Technician Acoya was very professional and met all aspects that you hope for when someone is showing up at your home. Very polite, friendly, efficient with his time, and knowledgeable in his trade.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Acoya on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Opener

Residential Installer: Acoya Herron
Review:

Our technician, Drew Bates, was extremely courteous and professional. He walked me through every step that he was going to take in not only repairing our garage door, and why he was going to do what he did, but he also explained the cause of the issue. Everything, from the response time from when I made the initial call, to the text that I received with a photo and background info on the technician, to the work that was performed in a very timely and professional manner by a quality technician like Drew, made the whole experience very pleasant and stress free. I would definitely recommend Precision Overhead Garage Door Service to my friends and associates!

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A Response from: Patrick Behrens

Thank you, Mr. Wilson for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Your service at all levels was excellent !

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Wyatt! Our goal is 100% customer satisfaction. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Residential Installer: Acoya Herron
Review:

Same day service- full repair and replace. Friendly, knowledgeable technicians.

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Harris. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

The service man was courteous and addressed the garage door opener problem.

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A Response from: Patrick Behrens

Thank you for leaving a good review, Lona! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

I was having trouble with my garage door opener. I worked on it and worked on it myself trying to fix the problem but it just kept recurring. The service man came out, identified the problem and after about two hours had the problem resolved. I have had zero issues since and am quite pleased.

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A Response from: Patrick Behrens

Glad we could help Mr. Pierson! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618