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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 481 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew Bates was our tech. He was very informative and polite. A good guy. Got us fixed up till warmer weather and spring gets here. We will get new garage doors then. Would like for Drew to be our representative from your company to us. Thank you Rita Duren

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was friendly and professional. I would recommend them.

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Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Residential Installer: Acoya Herron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We used Precision in the past to fix a major issue with our large door motor and were impressed. This time, the repair was not nearly as difficult but needed to be completed quickly - in time for a listing photo shoot. Not only was it super easy to make an appointment (same afternoon in this case), but the technician was able to delay arrival a bit until we could get out to the property from work. Estimating the work to be done was fast, the parts were in stock back at the shop and the repairs were completed first thing the next morning as planned. Very satisfied (once again) and will continue to reach out to Precision for any garage-related issues in the future.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Bill! We pride ourselves on the quality of products and level of service we provide. We are pleased to know we will be serving you again for your further needs and look forward to helping! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Keep up the good work! The technicians (Dakota Phillips and cohort whose name I missed) diagnosed the problem in a short time and corrected the banging cable noise. Thx for their help! v/r Bill Baker

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A Response from: Patrick Behrens

Glad we could help Mr. Baker. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.

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A Response from: Patrick Behrens

Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job and fast.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Barnes. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was prompt and very helpful and we got the service we requested. Thanks

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A Response from: Patrick Behrens

Glad we could help, Mr. Newberry. We appreciate your business and look forward to serving you in the future if you need us!

Chris Wickham Service Provided:
Garage Door Opener Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Need additional service. Garage overhead light is not operating. Worked before service.

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A Response from: Patrick Behrens

Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So pleased with David Stubbs. He is so courteous and kind.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! David is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!

David Stubbs Service Provided:
Garage Door Opener Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They did a great job on helping me get my garage door fixed quickly!

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A Response from: Patrick Behrens

Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!

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A Response from: Patrick Behrens

Thanks for the review Bill. We are pleased to know you were happy with the service!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’m so happy with my new door. He did a good job, except for one little thing, he left a big pile of wrapping stuff that I will have to carry off because it is not supposed to be put in either of my trash barrels.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Ms. Wilson! We take pride in providing the best possible service to our customers, and we are happy to hear David did just that! We appreciate your business and hope we can service again while finishing the job promptly for you without any inconveniences! We look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional tech who explained everything in detail, discussed the service performed, and what steps to take in the future to preclude any issues.

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A Response from: Patrick Behrens

Glad we could help Mr. Scott. It is a great pleasure knowing that our team members are providing excellent details for you going forward! We appreciate your business and if you may ever need us again, we look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David arrived early and was very friendly and knowledgable. He explained everything very well and offered his opinion as to what we should do and gave several options. He was very professional and there was no pressure to buy. We were very satisfied with the service he offered.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience with our company, William! We value our customers and team members, as well as the level of service we provide. We are pleased to know you noticed the difference! We will be sure to pass along the kind words to David! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From the first point of contact to scheduling a garage door repair - top notch folks on every level. Techs on-site were on time, finished quickly, professional, knowledgeable and extremely courteous. Precision Door Service of Northwest Arkansas - hands down - 10 out of 10! Thank you.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We take great pride in all of the members on our team. Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Thank you for taking the time to leave us a review and for choosing Precision! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Heard about this company on a commercial and thought we’d try them out. They were fantastic. Fast and courteous service and super kind employees. We are very happy with the quality of the work they did for us and highly recommend them to anyone. Thank you for great service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mrs. and Mr. Waddelow! We pride ourselves on the quality of products and level of service we provide and are pleased to know that is exactly what you received. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve arrived within just a couple of hours. He was incredibly knowledgeable and professional. In a short amount of time he had my 30+ year old Garage door working better than it ever had. Great products, and great service. Definitely glad I didn't DIY this project. Steves skill and knowledge were well worth the money.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Stephens! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very professional and did the job in a timely manner. He informed me about all the things with my garage that were not functioning properly. Will call them again.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision! We look forward to working with you in the future!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick to respond. The repairman did a great job of explaining the issue and my options.Then fixed the problem in the same day.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Gunter! Our goal is 100% customer satisfaction, and it sounds like our team achieved that goal with you. We appreciate your business! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.

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A Response from: Patrick Behrens

Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We used precision previously and were happy with them then. The technician David, was both professional and nice. He explained everything and showed me everything

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast service. Polite professional techs.

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A Response from: Patrick Behrens

Thank you for the great review, Kenna Kelly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door was getting louder when used and wasn’t seating when closed leaving small gap. Stephen was on time, professional, and super knowledgeable. He quickly diagnosed the problem and provided options on what was needed and cost. He had our door sounding much quieter than before as well as the door being tight to the ground. Great experience with Stephen and Precision, would definitely use again.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stroud! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just had Wes come out and take care of our garage door installation and it was quick and done perfectly. Very polite.

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A Response from: Patrick Behrens

Thank you so much for the kind words for our great team member that takes great care of our customers. We are so happy that you like your new door! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to say that Stephen is awesome. Why? Cause I sent him pictures in a text of cables that needed replaced and he had me an appointment the next day to get those replaced. He went above and beyond to make sure that problem was resolved quickly. Thanks to Steve Colley for installing the new cables. He did an amazing job as well.

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A Response from: Patrick Behrens

Thank you, Mr. Tim for the great review! We will certainly pass along to Steve; just how happy you were with the service you received. We appreciate your business and thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris and I think his name was Patrick were wonderful. They were really nice and their work was awesome

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A Response from: Patrick Behrens

Thank you, Sonie for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Chris Wickham Service Provided:
Install Garage Doors

Product:
Opener

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Exteremly satisfied Technician Drew Bates was very knowledgeable and was able to fix the problem He was also very professional and Was able to explain what was wrong and the steps needed to fix the problem He also was able to trouble shoot all of my concerns and he provided Guidance on how to maintain my System I highly recommend him and your company Many thanks

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Horn! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618