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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 432 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Very professional and knowledgeable. Great quick service.

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A Response from: Patrick Behrens

Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder

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A Response from: Patrick Behrens

Thank you, Mr. Tedder, for the awesome review. We are glad to hear you were happy with the service and your technicians! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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A Response from: Patrick Behrens

Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Howard. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Service was prompt and great

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Trammell. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Review:

Jacob and his technician were very professional! They both explained what happened and knowledgeable in repairing the spring. Appreciated them listening to our concerns about other features as well. Happy we used precision!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

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A Response from: Patrick Behrens

We are thrilled to hear Trenton provided a great service for you! Thank you for choosing Precision for your garage door needs!! Glad to hear you're excited about your new doors!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

Jacob did a great job! They were on time, efficient, diagnosed the issue and performed solid work. Plus offered lifetime warranty on the parts they installed. Good deal.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Corey! We are pleased to hear you had a great experience with us and we look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

They were on time and very professional in their job. I will call them again for any garage door problem. Also, I recommend them.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Cordero. We strive to provide the best service possible, and we are pleased to hear you noticed. We appreciate your business! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Service was great, exceptional really. Doors look great! We will recommend Precision NWA to everyone and anyone who would inquire. Thanks, Sam & Elizabeth

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A Response from: Patrick Behrens

Thank you so much for that great review and recommendation, Mr. & Mrs. Behler! We appreciate your business and look forward to working with you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!

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A Response from: Patrick Behrens

That is so kind, Ms. Gillman. Thank you for taking the time to leave such a nice review. We are thrilled you had a great experience with our crew. Thank you for choosing Precision. We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!

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A Response from: Patrick Behrens

Thank you for those kind words and positive review, Ms. Geddie! We are glad we could help. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Seth was amazing!! Helpful with all my questions .

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A Response from: Patrick Behrens

Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.

Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Excellent customer service & top of the line products is why I used them to install my garage doors and openers. I’ve been super satisfied with them then lightening fried one so they came back out and replaced one. Aaron the installer was just great and spent the extra time showing my about it and answering questions I had. I would not hesitate to use them again or recommend them to everyone.

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A Response from: Patrick Behrens

Thank you very much for the kind words and recommendation, Toni! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us that kind review, Mr. Lawley. We are extremely grateful for the support and your service. If you need anything else, don't hesitate to call. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.

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A Response from: Patrick Behrens

Glad we could help, Mr. Kissinger. Thank you for taking the time to leave us a great review. We are pleased to hear you continue to have a great experience with us. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Jacob was very professional and did a great job repairing my overhead garage door and opener. It's so much quieter now and I feel much better knowing that I won't have to worry about it being a safety hazard since the home builder appeared to have cut some corners and used lower quality parts. Thanks again Jacob and Precision!

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A Response from: Patrick Behrens

Thank you, Mr. Cobb, for taking the time to leave us a review. Your safety and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Very professional. Very polite. Arrived on time with everything they needed to complete the job. They gave me a time estimate and they finished the when they said they would. I keep coming back to your company because when I need something you quickly respond to my call. After you assess the situation you tell me what is the problem and you give me reasonable solutions and your prices are reasonable. I never feel you are selling me more than I need. That is a high value able trait. Thank you for being a trusted company. You will have all of my business. Your employees are efficient, competent, and friendly.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Ehrenfelt! We are pleased to hear you have made Precision your go-to garage door company and we look forward to working with you in the future.

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

excellent job in all respect...and good tech repairman

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great like always, very quick to get to you and friendly and quality work.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Nelson! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great work. Quality service. Explained the repair. Will recommend to others

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A Response from: Patrick Behrens

Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

So far, totally great! Dustin was super nice and explained everything about why I was having garage door problems. He made sure I understood the warranties and time-frame for ordering the door and parts. If the installers are as good as he was, I will be totally satisfied. I already have told a neighbor about it, and I was also told by a neighbor about her having called you.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Roberts! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very professional! Extremely knowledgeable! Friendly!

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Friemoth! We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Steve Colley did an excellent job fixing my broken door as well as advising me on maintenance and other potential issues that I might run into on the future. Very knowledgeable and very honest. I would definitely want him helping me on future garage door needs.

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A Response from: Patrick Behrens

Thank you for the great review, Jordan! We are glad to hear you were happy with the service and your technician. Thank you so much for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!

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Service Provided:
Garage Door Repair

Review:

Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision

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A Response from: Patrick Behrens

We are happy to hear you had a great experience with Precision, Mr. Patterson. We appreciate our team, and are always thrilled to hear they are making great impressions on our customers. Thank you for taking the time to leave a review! If you need anything else in the future, give us a call!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Our garage door would not open even manually. Called and got a technician the very next day. Sunday! Seth was very competent, professional and courteous. He diagnosed the problem and corrected it. I highly recommend this company.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Ms. Spears! We are happy to hear that you had a great experience with us. Seth is an excellent member of our team, and we are glad that he left a great impression on you. Thank you for choosing Precision! We look forward to serving you again in the future!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.

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A Response from: Patrick Behrens

Thank you for the positive feedback, Dana!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Extremely impressed. On time arrival with a 15 minute pre arrival call. The team, Wes and Drew, were excellent. They were courteous and competent. They were able to answer all my questions. Most importantly, I have a new garage door that works well and looks good. I selected the door with windows and happy I did. They let in enough natural light so I don’t always have to turn on the ceiling lights. Thank you for a job well done.

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A Response from: Jeff Equevilley

Thank you for the great review, Irene! We appreciate you trusting Precision Door Service of NWA for your new garage door installation.

Service Provided:
Install Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618