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Read what people are saying
about Precision Garage Door in:

Rogers/ Bentonville Area, AR

Precision Garage Door of NWA & River Valley
has received 481 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, call before they arrived, arrive on time, point out the crisis of the damage, offer several options to solve the problem and got the garage door fix in a very short time.

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A Response from: Patrick Behrens

Thank you, Ms. Camacho for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve did such a great job! He was extremely knowledgeable

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Brown. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I do not recommend this company the technician replaced to door spring and bearing did not hook the opener up. I connected the opener and the door works worse than before it was repaired

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A Response from: Patrick Behrens

We appreciate your feedback, Mr. Brunell. We apologize for any confusion regarding your operator not being reconnected after the service work was preformed. Our technician intentionally left the operator disconnected to prevent you from being locked out of your garage. We can arrange for a follow-up visit at your convenience to ensure that everything is reconnected and working correctly. I have left my contact information in a voicemail, which you can utilize to have a further discussion about this matter, if needed, Sincerely,

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!

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A Response from: Patrick Behrens

Mike, thank you for leaving us a review. We're glad that we were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew did a great job servicing my garage door and educating me.

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys are always prompt and professional. I highly recommend them.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. and Mrs. Crawford and your recommendation. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.

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A Response from: Patrick Behrens

Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin came out the same day to help us. He was knowledgeable and extremely polite. Would recommend to anyone

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for your business and recommendation! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve was great and explained everything so that I understood why I as having issues with the door and my different options to get it fixed right.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'd highly recommend not having this company come to your home for a repair. No attempt was made to repair our garage door. I basically had to pay $50 to have them try and sell me a new garage door.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin was very nice and did an awesome job on our doors. This is my second experience with Precision and they are very professional!!!!

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Roy! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful. Great timely service. Very professional service from the man doing repairs.

-

A Response from: Patrick Behrens

The you for taking the time to leave us a 5 star review!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob was very friendly and knowledgeable about what repairs needed to be done with my garage door. He was courteous and showed up on time. I highly recommend Jacob and Precision door service.

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A Response from: Patrick Behrens

Thank you for the review and recommendation, Charles. We will certainly pass along to Jacob, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was told eveything was under warranty and then I was charged. They said they would cover any damage but then I had to pay for it. Really prompt service though and professional

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A Response from: Patrick Behrens

Mr. Joshi- Thank you for taking the time to provide us with your feedback. Please feel free to call me back at your convenience so that we can discuss this matter further. I've left you a voicemail with my contact information as well. Sincerely,

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and knowledgeable. Great quick service.

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A Response from: Patrick Behrens

Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder

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A Response from: Patrick Behrens

Thank you, Mr. Tedder, for the awesome review. We are glad to hear you were happy with the service and your technicians! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!

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A Response from: Patrick Behrens

Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The folks at Precision are always polite and courteous and response times are speedy. We called about issues with one garage door not closing properly and the other was not responding to pets crossing the sensor beam when closing. Drew was here the next morning and had us back to normal function in just a few minutes. We are very satisfied with Precision Door Services.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Howard. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was prompt and great

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Trammell. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob and his technician were very professional! They both explained what happened and knowledgeable in repairing the spring. Appreciated them listening to our concerns about other features as well. Happy we used precision!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service by Trenton. Thank you! We are getting all of everything replaced. New garage door in 6 weeks! Yay. :)

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A Response from: Patrick Behrens

We are thrilled to hear Trenton provided a great service for you! Thank you for choosing Precision for your garage door needs!! Glad to hear you're excited about your new doors!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jacob did a great job! They were on time, efficient, diagnosed the issue and performed solid work. Plus offered lifetime warranty on the parts they installed. Good deal.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Corey! We are pleased to hear you had a great experience with us and we look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were on time and very professional in their job. I will call them again for any garage door problem. Also, I recommend them.

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A Response from: Patrick Behrens

Thank you for the kind words and recommendation, Ms. Cordero. We strive to provide the best service possible, and we are pleased to hear you noticed. We appreciate your business! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was great, exceptional really. Doors look great! We will recommend Precision NWA to everyone and anyone who would inquire. Thanks, Sam & Elizabeth

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A Response from: Patrick Behrens

Thank you so much for that great review and recommendation, Mr. & Mrs. Behler! We appreciate your business and look forward to working with you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!

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A Response from: Patrick Behrens

That is so kind, Ms. Gillman. Thank you for taking the time to leave such a nice review. We are thrilled you had a great experience with our crew. Thank you for choosing Precision. We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618