(833)497-3667

Click Here To Book Online Now

Seth Ottino

Seth Ottino
Senior Technician
Reviews: 38
Average: 4.61 stars
Background: 5/3/2021
Seth Ottino has received 38 reviews, averaging 4.61 Stars:
1 2 3 4 5

Seth Ottino's Bio:

Seth graduated from Grove Oklahoma High School. He played semi-professional soccer with the Joplin Demize. After attending Brookdale College in New Jersey, he returned to his roots in the Northwest Arkansas area where he and his family are making this their home. Seth just became a new father to a new son, Jackson! He enjoys taking his family to the park, going to the gym, and playing soccer. He is excited about making Precision Door his career and taking care of his customers. Now that he has a son, safety is foremost on his mind and he will put the same care and effort into ensuring your garage door is as safe as possible, just as he would for his own.

Review:

Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.

-

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
Review:

Service tech arrived on time, dressed professionally, friendly, got the job done correctly and promptly.

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Waugh! We are pleased to hear you have received an excellent experience with us and look forward to working with you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Very good, prompt, professional service. Seth was attentive to our questions and needs and took care of our issue. Highly recommended.

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Brambilla! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Rollers

Senior Technician: Seth Ottino
Review:

Seth did a great job ensuring my broken garage door was closed and helped me to purchase a new door.

-

A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.

-

A Response from: Patrick Behrens

Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Need additional service. Garage overhead light is not operating. Worked before service.

-

A Response from: Patrick Behrens

Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

They did a great job on helping me get my garage door fixed quickly!

-

A Response from: Patrick Behrens

Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.

-

A Response from: Patrick Behrens

Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

The two technicians arrived just in the nick of time. My garage door was just about to quit working. They checked it out and determined what the problem was. They went to work and had it fixed before long. Their work and equipment was first rate. I would be pleased to recommend your company any time. Marion Soules

-

A Response from: Patrick Behrens

Thank you, Marion, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is and do our best to provide convenient appointments based on the customer's needs. We will be sure to pass along your kind words to our wonderful technicians! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
1 2 3 4 5
Date: 11/04/2023
Garage Door Repair
,
Review:

Great service I look

-

A Response from: Patrick Behrens

Thank you for the great review, Elayne. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.

-

A Response from: Patrick Behrens

Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

These guys are great! Every time we have used them for our garage door repair we have had a great experience.

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Jackie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!

-

A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Seth did a great job putting the new garage door in. He explained that the 1/2 horsepower open was not enough for the over sized garage door. It is so quiet you can not even hear it go up and down.

-

A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Seth is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Way overpriced. They claim $89 an hour labor but cost of parts is 2-3 times higher then retail stores. No thank you

-

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Seth and Sam were nice and polite and had the knowledge to fix my door problem fast and efficiently. Well pleased only one problem didn’t have my coupon to put on my bill.

-

A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door also, apologizing for that inconvenience regarding the coupon. We look forward to working with you in the future if we can be of any further service! Thank you for your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

I had a quick response to my issue but they switched original appointment for an earlier time which was great but when I got the reminder it was the original appointment time not the new one. The tech was very helpful and called me about the cause of problems and the solution. Then he states that the door and mechanisms are old and need to be replaced. I therefore asked another company for a second opinion and they did not agree it needed replacing.

-

Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Opener

Senior Technician: Seth Ottino
Review:

I DISCOVERED AT 6 AM THAT THE SPRING ON MY GARAGE DOOR WAS BROKEN. I WENT TO THE PRECISION GARAGE DOOR WEBSITE AND MADE A VIRTUAL APPOINTMENT FOR NOON. THE TECH SHOWED UP AT 10:30 AM, FOUND I ONLY HAD ONE SPRING INSTEAD OF THE TWO REQUIRED FOR A 16-FOOT DOOR. THE DOOR WAS REPAIRED WITH THE ADDED SPRING IN 30 MINUTES. WITH THE SECOND SPRING, THE DOOR OPERATES BETTER THAN EVER. I HIGHLY RECOMMEND PRECISION GARAGE DOOR.

-

A Response from: Patrick Behrens

Thank you, Paul for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Great job!!! So glad I called Precision Door Seth was out the very next morning right on time. Took all information worked with me on all problem areas give me several options & was able to complete the job right then. Very pleased with the service door is perfect! Thank you Seth Ottino

-

A Response from: Patrick Behrens

Thank you, Ms. Reed for the great review! We will certainly pass along to Seth; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Product:
Cables

Senior Technician: Seth Ottino
Review:

Very prompt and responsive to service request. Very professional service. Seth was very nice. He walked me through the entire repair, made recommendations, and repaired the other door as well. He upgrading cheap contractor grade parts with improved components.

-

A Response from: Patrick Behrens

Brett, thank you for leaving us a review. We're glad that Wes was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you

-

A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Opener

Senior Technician: Seth Ottino
Review:

Thank for the rapid response, Seth was very professional and very polite. And did a great job ...

-

A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Senior Technician: Seth Ottino
Review:

I really appreciate Seth doing a great job fixing our garage door today. He did a fantastic job & explained all of the details involved. He had the garage door sounding & working so much better. Thanks Precision & thanks to Seth! Charles Tedder

-

A Response from: Patrick Behrens

Thank you, Mr. Tedder, for the awesome review. We are glad to hear you were happy with the service and your technicians! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
Review:

Seth was amazing!! Helpful with all my questions .

-

A Response from: Patrick Behrens

Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.

Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Seth came out to repair my garage door. It was not repairable so he ordered a door to be installed when the door is available. I am looking forward to my new door.

-

A Response from: Patrick Behrens

Thank you for taking the time to leave a review, Ms. Heitman. We hope you love your new door! If you need anything else in the future, don't hesitate to call! Thank you for choosing Precision!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

We needed a spring replaced and chose the first name we came across. We were told to not use Precision, for various reasons, but preferred to make our own decision based on actual service. I was immediately concerned when the first concern mentioned was supposed dry rot on the door. I asked to see it and it was simply a scrape on the door. He continued to point out "issues" that should be addressed. It was obvious the bill would be padded by unnecessary work. The quoted price was only if the tube was not dented too much. It would then be an additonal cost bringing the total to well over $500. I lost trust in him the moment he tried to say there was dry rot and figured he was setting it up to say the tube needed to be replaced when he was finished. There are many complaints about Precision Door. I had them validated today. I recommend you rethink the ethics training and teach your workers how to be fair in the actual job and stop trying to pad the bill. It is my assumption the "higher ups" tell them to do this. I called someone that was actually referred to me and he was here with in the hour of your employee leaving. He replaced both springs and the rollers, checked the "concerns" pointed out to me which was several things, and saw no issues that needed to be addressed out side of tightening a couple of nuts and bolts....at no extra charge. The total cost...$343.90. I will not recommend your service to anyone. By your shady business practices and high cost, you are putting yourself out of business. Good luck with that. On a brighter note, the young man was polite, even when I called him out on his business practices. Retrain him he just might be a good employee. Sincerely, Debi.

-

A Response from: Patrick Behrens

Mrs. Eckard, Thank you for your recent feedback. I appreciate you taking the time to speak with me and giving more insight as to what took place during your recent service appointment. As discussed during our phone conversation, our number one priority is taking care of our customers and providing the best quality products and service possible. I would like to apologize for not meeting that standard for you. We are a company of integrity take your safety and security seriously. Although other companies may differ in their approach, we prefer to offer only long term solutions rather than a temporary fix that could potentially result in bigger issues in the future. We are always looking for better ways to improve our level of service and expertise and your input helps us achieve that. Should you have any other garage door needs, I would greatly appreciate another opportunity to prove to you why we are the most preferred garage door company in Northwest Arkansas. Sincerely, -- Jeff Equevilley Operation Sales Manager Precision Door Service of Northwest Arkansas

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Senior Technician: Seth Ottino
Review:

Our garage door would not open even manually. Called and got a technician the very next day. Sunday! Seth was very competent, professional and courteous. He diagnosed the problem and corrected it. I highly recommend this company.

-

A Response from: Patrick Behrens

Thank you so much for the kind words, Ms. Spears! We are happy to hear that you had a great experience with us. Seth is an excellent member of our team, and we are glad that he left a great impression on you. Thank you for choosing Precision! We look forward to serving you again in the future!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

When I lived in Atlanta Georgia, I used Precision to replace my garage doors and I was so pleased with the workmanship and the services I was so happy to find out that you were in Arkansas so that was my chose I know what I am Gitting great services

-

A Response from: Patrick Behrens

We are thrilled you continue to use our services for your garage door needs, Mr. Bland. We strive to provide excellent service, and it sounds like we hit the mark with you! Thank you for your continued business. We look forward to serving you in the future!

Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Seth was awesome and he did a great job. He outlined everything he was going to do and did it in a timely manner. I am very pleased with Precision Door.

-

A Response from: Patrick Behrens

We are so happy to hear that you had a great experience, Ms. Piepiora! Seth is an excellent member of our team, and we are thrilled that he continues to leave great impressions on our customers. Thank you for choosing Precision!! We look forward to serving you again in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Senior Technician: Seth Ottino
Review:

Service was fast and very professional ????

-

A Response from: Patrick Behrens

We are glad you had a great experience, Mr. Kelley! Thank you for taking the time to leave us a review. We look forward to serving you in the future!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Next Page
Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618