(833) 497-3667
Call Now! (833) 497-3667

Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 54 reviews, averaging 5.00 Stars:
Review:

Excellent service. Great customer service as well.
Nigel Otero
A Response from: Patrick Behrens

Thank you Mr. Otero for the kind words. We are pleased to know you were happy with your service and we appreciate your business! Sincerely, PDS of NWA

William Kellogg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Door was able to come out the same day I called, even on a weekend. John from Precision Door was very courteous, professional and did the job right (including clean-up!). I would call them again for any of my garage door needs and recommend John for the job!
Shanna Morris
A Response from: Patrick Behrens

Thank you Mrs. Morris for the great review. We pride ourselves on the exceptional level of service we provide to our customers and are so glad to hear we hit the mark with you. We appreciate your business and look forward to serving you again in the future! Sincerely, PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Five stars! Both technicians were great!!
Jennifer Murray
A Response from: Patrick Behrens

Mrs. Murray thank you for the kind review. We apologize you did not have a positive experience with the last company, but are pleased you gave us a shot. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Outstanding work from your fantastic employee! He was very knowledgeable, professional and generally a nice young man.
Nancy Ables
A Response from: Patrick Behrens

Thank you Mrs. Ables for the kind words. We are so glad to hear you enjoyed working with Wes and that he was able to get you fixed up. We understand that in this day and time, it is an inconvenience and often even a scary situation when you have to have a stranger come into your home to do work. This is why I will always send someone to your home I would be willing to have at my own, if just my wife and kids were there. You can rest assured that all of our employees are thoroughly background checked, drug tested, kid friendly and mother approved and we are committed to providing the most professional level of service, parts and employees to our customers that I can afford, simply put - because YOU DESERVE IT! Thanks again from all of us for choosing Precision. We appreciate your business and look forward to working with you in the future! Your friends, PDS of NWA

Wes Smith Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

John was good, precious and meticulous
Amit Shee
A Response from: Patrick Behrens

Thank you Amit for the kind words. We will certainly pass along to John how happy you were with the service. We appreciate your business! Sincerely, PDS of NWA

John Gallerano Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.
Marsha Ball
A Response from: Patrick Behrens

Thank Mrs. Ball for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The service I received today was excellent. Very nice technician. He fixed my door right away. Would use this company again.
Gail Pichoff
A Response from: Patrick Behrens

Thank you Gail for the great review. We appreciate your business and look forward to working with you again in future! Sincerely, PDS of NWA

William Kellogg Service Provided:
Garage Door Repair
Technician:
Review:

Our installer was very professional and explained everything. Very nice service which we are very happy with!
Curt Anderson
A Response from: Patrick Behrens

Thank you for the awesome review Mr. Anderson, your satisfaction is our top priority. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

highly recommended
David Lienemann
A Response from: Patrick Behrens

Thank you Mr. Lienemann for the awesome review. We appreciate your business! Sincerely, PDS of NWA

Jacob Austin Service Provided:
Garage Door Repair
Technician:
Review:

Lets just start by saying I've never delt with a more professional and "standing by there work" company. I had a spring snap on a sat. morning, my wife researched a few co. and she called Patrick at Precision. Super polite and informative on the phone she said and a tech would be by the house later that afternoon. Got text updates and tech profile pre-sent to my wifes cell. Wes showed up gave us a quote and replaced both springs and thought we were set. Not even an hour after he left the door acted up, the motor & capacitor over heated and went out on us. Now other companies would have said " well sorry sir its nothing we did, have a nice day" No, Not only did Wes call and say they were going to put a new motor in ( I thought a new motor for our existing opener) Nope, he came out on his day off.. Showed up and proceded to bring a brand new opener, belt drive track and all the accessories.. I was like " HUH" He said Patrick and precision stand behind all of our work.. If you ever need any scope of door work done do not hesitate to call these guys... I was amazed at what they did for us... Patrick thank you soooo much... Customer for life here...
Jessica Adler / Thomas Carney
A Response from: Patrick Behrens

Mr. Carney, I would personally like to apologize for any inconvenience you may have experienced when your Garage Door Opener quit working shortly after your service appointment to replace your Springs. I understand that although coincidental and probably caused by the previous Springs that failed, these things do happen unfortunately, and it is not our intent that is important, but rather your perception of the situation as our customer that matters most. As the owner here and as a Sanctioned Trainer for the industry, I just want to say thank you for sticking with us and allowing us the opportunity to make things right in your eyes. We value our customer's satisfaction above all else and we will go to great lengths here at Precision to ensure that our customers know their happiness is our only priority. Based on your kind email this morning and your 5 star review on Google today, it appears we hit the mark and have gained a lifelong customer. Please know as a local business owner, I ask my customers not to buy "what" we do, but "why" we do it - simply put, because our customers deserve the best. Do not hesitate to reach out to me directly @ 479-282-3042 should you need anything else and I will be more than happy to take the call. Thanks again for being a loyal customer Mr. Carney and bringing this matter to my attention, so that we may learn and grow as a company. We appreciate your business and look forward to serving you again in the future. Sincerely, Patrick Behrens

Wes Smith Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Good website and great reviews is why I chose Precision. I wasn't disappointed, all expectations were exceeded. Jacob is an expert tech as well as friendly and professional. Glad I called Precision, highly recommended!
Doug George
A Response from: Patrick Behrens

Thank you Mr. George for the great review. We are extremely pleased to hear you were happy with our service and with Jacob. We appreciate your business and look forward to working with you again. Respectfully, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Repair
Technician:
Review:

Wes and Will were fantastic! The doors got instant thumbs up from the neighbors !!!! Very nice
Brian Kirk
A Response from: Patrick Behrens

Outstanding! We knew they would be a hit! Thanks again for choosing Precision Mr. Kirk. We appreciate your business! Respectfully, PDS of NWA

Wes Smith Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

John was awsome will recommend to all my friends and neighbors . You have gained a life time customer .
Dean Anderson
A Response from: Patrick Behrens

Thank you Mr. Anderson, that's great to hear! We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

To get a quote on new opener.
Tom Lester
A Response from: Patrick Behrens

Thank you Mr. Lester for giving us the opportunity to earn your business. We look forward to serving you! Respectfully, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Patrick:The information we found on your company prior to my call was excellent and encouraged me to make the call. Setting the weekend appointment was critical for me since I need my car for physical therapy and when Wes came I knew I had the best. My family all work in related trades and I know when I get a WES I got the best. Thanks so much for the great service and the competency of your employee . Great guy with a wonderful business and personal personality. He is as good as it gets. Look for more like him. thanks again. Pat Haas
Patricia Haas
A Response from: Patrick Behrens

Thank you Mrs. Haas for taking the time to leave a review. I just want to say not only are we ecstatic to know that you were happy with our service and Wes, I am truly humbled to know that you have relatives in the business and you still chose us. I understand that you have many choices out there when it comes to fixing, or replacing your Garage Door and I would like to be the one to personally thank you for entrusting us with your project and your business! Let us know if you need us, but until then, thanks again from all of us- for choosing Precision. Sincerely, Patrick

Wes Smith Service Provided:
Garage Door Repair
Technician:
Review:

Great company and excellent service. Was very pleased with my service technician. He introduced himself and assesed the problem and fixed the issue quickly.
Nick Killgore
A Response from: Patrick Behrens

Thank you Nick for the great review! We appreciate your business! PDS of NWA

Jacob Austin Service Provided:
Garage Door Repair
Technician:
Review:

Jacob and Will installed a new garage door for me! They did an excellent job on everything! I would definitely give them a 5 start rating! I was looking for a garage door company and when I googled garage doors Precision Door was at the top of the list!
Kathleen Gaglione
A Response from: Patrick Behrens

Thank you for the king words Mrs. Gaglione, We are so glad we could help! Enjoy that new Garage Door. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

William Kellogg Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

John and Will did a great job. The installation was great they did a good job. They explained everything and answered all my questions. I couldn't be happier with materials and labor. Thanks.
Mike Davis
A Response from: Patrick Behrens

Thank you Mr. Davis for the opportunity to serve you. We are so glad to hear you were happy with your experience and new Garage Doors. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

William Kellogg Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Very professional. I knew exactly what Jacob was going to do and exactly what the cost would be before he ever started. Jacob did an inspection and listed everything that needed to be done and gave me options to accomplish it. The work was done in a timely manner with excellent skill. Thanks Jacob and when the other one goes out I WILL be calling you.
Carl Humphreys
A Response from: Patrick Behrens

Thank you Mr. Humphreys for the great review. We appreciate your business and look forward to working with you again in the future! Sincerely, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Customer Service call Center was a superb start to a wonderful experience, tech was on early side of same day service call, very polite and done a fabulous job, I will be calling for any future need on my Garage Door
JD Askins
A Response from: Patrick Behrens

Thanks for the kind words Mr. Askins. It was truly a pleasure serving you. We appreciate your business! PDS of NWA

Jacob Austin Service Provided:
Garage Door Repair
Technician:
Review:

He was friendly, courteous, and efficient. We would highly recommend him.
Mitch & Sarah Hanst
A Response from: Patrick Behrens

Thank you Mr. and Mrs. Hanst for the great feedback. We appreciate your business and the opportunity to serve you! Respectfully, PDS of NWA

Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

If there was a 10th star you would have earned it easily, your tech was great and your follow up is nothing less then perfection..you and your team are the best.. Blessing to all at Precision Garage door. Ricardo
Ricardo Villarreal
A Response from: Patrick Behrens

Wow!!! We are so humbled by your review Mr. Villareal and we are pleased to hear you were so happy with your experience. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Did good job
Sterling McDade
A Response from: Patrick Behrens

Thank you for the feedback Mr. McDade. We appreciate your business! Respectfully, PDS of NWA

John Gallerano Service Provided:
Garage Door Repair
Technician:
Review:

Great service and knowledgeable technician. Thanks Jacob Austin for the outstanding service.
Dustin Parks
Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jacob was very knowledgeable about the products needed and how to install properly on my existing garage door ( something that the previously installer did not know.
Kelvin Rissinger
A Response from: Patrick Behrens

We appreciate hearing that Mr. Rissinger. We try our best to stay on top of training here at Precision, so that you the consumer can be taken care of to the best of our ability. We have an in house Training Facility and take great pride in the fact we are the only certified techs in all of NWA. If you would like to know more about what these certifications mean to you - our customer, feel free to visit dooreducation.com and read all about it. This is the IDEA, or (Institute of Door Education and Accreditation) website that will allow the consumer to look up certified techs and companies by name, or zip code. This is so they can have confidence they called the right company and that they have an industry leading expert in their garage. We truly appreciate the opportunity to educate you on the mechanics of your system, so you might not find yourself in this situation again and we most certainly appreciate your business. We answer our phones 24/7, so just let us know if you need us, but until then - Thank you again from all of us at Precision. Respectfully, Your Door Team at PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Jason, the service guy who came out and performed the installation, was very efficient, friendly and excellent.
Rehea Youde
A Response from: Patrick Behrens

Thank you for the great review Mrs. Youde. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Technician:
Review:

I chose them based on the reviews. They’re the best. John G, the tech that worked on our garage door is the best!
Celino Renales
A Response from: Patrick Behrens

Thank you Celino for the kind words. We are so pleased to know you were happy with your service. We're here 24/7, so please don't hesitate to give us a call in the future if you need us. We appreciate your business! Sincerely, PDS of NWA

John Gallerano Service Provided:
Broken Garage Door Spring Repair
Technician:
Date: 03/12/2018
Install Garage Doors
,
Review:

Doors are beautiful. Wes was very polite and did a great job with the install.
Jeremy Merritt
A Response from: Patrick Behrens

Thank you Mr. Merritt for the kind words. It was a real pleasure working with you and being part of your project. We appreciate your business and hope you love your new Doors as much as we do. Sincerely, Your Door Team at PDS of NWA

John Gallerano Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Jacob Austin came out to repair our broken garage door spring. He came at the beginning of our two hour window and did a very professional job. He could not have been a nicer person, also. Answered all our w
Scott Hodge
A Response from: Patrick Behrens

Thank you Mr. Hodge for the great review. We appreciate your business and enjoyed working with you! Respectfully, PDS of NWA

Jacob Austin Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The tech Jacob Austin did a great job and was very courteous and helpful
Charles Brown
A Response from: Patrick Behrens

Thank you Mr. Brown for taking the time to leave a review. We appreciate your business and will work extra hard to keep it. Just let us know if you need us. Sincerely, PDS of NWA

Jacob Austin Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Next Page