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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1177 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure working with Precision Door, and especially with their technician, Ethan. From the moment he arrived, Ethan was incredibly courteous and professional. My Wife and I truly appreciated him taking the time to thoroughly walk Us through all of Our options for the garage door repair. What impressed Us most was how clearly he explained the reasoning behind his recommendations, ensuring We understood everything before We made a decision. His expertise and patient demeanor made the whole experience stress-free. We highly recommend Precision Door and would gladly welcome Ethan back for any future needs.

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A Response from: Patrick Behrens

Thank you John for the awesome review. We are proud to hear that Ethan is doing such a great job representing our company. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with the knowledge, efficiency, and professionalism of Tanner the tech/installer.He communicated and explained each step of the process. I am glad I purchased from Precision Door instead of another company.

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A Response from: Patrick Behrens

Thanks Karl for the great review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good guy loved his service

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A Response from: Patrick Behrens

Thanks Bobby for the 5-star review! We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician (Tanner)did an excellent job and explained everything that should be done. A very pleasant man, and I appreciate the whole experience.

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A Response from: Patrick Behrens

Thank you both for the great review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my 2nd time using this company, and I’m sure glad I chose to use Precision again. The first tech I had years ago was outstanding and I really liked the way Precision did business. I didn’t think it could get any better until Tanner, the tech who came out let me know you guys were on a whole other level. Tanner was great and represented Precision with integrity and professionalism. What an employee to have on your staff, take care of this guy.!

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A Response from: Patrick Behrens

Thank you Aaron, for the awesome review. We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business! PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner came even earlier than scheduled—on a Sunday! He had no problem sizing up the problem and had the things he needed to fix it in his truck. He explained clearly the problem and the cost and time before he started. He had it fixed in less time than he predicted it would take and took my email address to send me the warranty information. I sure appreciate him for a job done rexpertly and quickly. Such a pleasure to deal with Precision and Tanner!

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A Response from: Patrick Behrens

Thank you Margaret for the great review! We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy we chose precision. Ethan was so much help to us. Explained everything in detail. Very polite and courteous. Nice to get someone who really knows their job.

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A Response from: Patrick Behrens

Thank you Hugh for your 5-starr review! We are very proud that Ethan was able to explain your situation and what would be needed to get your garage door functioning correctly. We appreciate your business!!!

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Springs

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I picked Precision because of service and committment. They stand behind their service and products strive to make it right should problems occur.

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A Response from: Patrick Behrens

Thanks Greg for the great review! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Patrick Behrens

Thanks Pete for the 5-starr review! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision garage door because when they came out the first time to replace the springs and the rollers I had a great conversation with the young man Drew he is very skilled at what he is doing. I related well with the guy and felt very comfortable around him. He gave me options to choose from, and I still went with the higher option. I wanted the best for my garage door being that it is 53 years old precision garage door has been accompany. I’ve known for years and trust well with I am very happy and pleased with the young man’s work today and would most definitely recommend them. The price was very fair for what I thought for a brand new garage door opener, a keypad two new clickers a wall mount that actually tells you the temperature and you can program your new door clickers there instead of climbing a ladder.

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A Response from: Patrick Behrens

Thank you Ed for your awesome review. We are so proud that Drew was able to assist you in your new door purchase! We look forward to doing business with you in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service, great technician, and great work

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A Response from: Patrick Behrens

Thanks Bryan for the 5-starr review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a great experience. Luke Zieman was our technician. He was very kind and knowledgeable. We did have to get a new garage door opener, he gave us many price points and quality openers to choose from. The commercial put us on the right track to get our door fixed and on a Saturday. Thanks!

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A Response from: Patrick Behrens

Thanks Jeff for the 5-star review! We are proud that Luke was able to get your garage door running properly! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision far exceeded our expectations!! I called yesterday morning and by evening had a new garage door opener installed. Our technician Tanner was on time, communicated his expected time both by text and phone. He was thorough in explaining all features and extremely kind! Thank you for a great first experience with this company!

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A Response from: Patrick Behrens

Thank you Mr. and Mrs. Miller for the awesome review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced my garage door in 2022. I noticed a very large amount of water in my garage after the last two big rains that we had and when I looked at the bottom of my garage door I noticed a small gap where I could see light showing through from outside. Chris came out to my house this morning and fixed the problem. The molding at the bottom of the door had shifted so Chris shifted it back into place. He also lubed the rollers for me as well so the door slides up and down more smoothly now. Chris was very pleasant and very knowledgeable. Very pleased with the service and would definitely recommend Precision to anyone needing garage door service!

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A Response from: Patrick Behrens

Thank you Kim for the 5-star review. We are proud that Chris was able to resolve your bottom seal issue! We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision service is just as it's name implies. I find the service tech introductions and profiles sent prior to the tech arrival a great way to get to know who you are welcoming into your home. Chris was very friendly, knowledgeable and PRECISE in his approach to service. I am very pleased with the service I have received multiple times with this company.

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A Response from: Patrick Behrens

Thanks Michael for the great review! We are proud that Chris was able to assist you in your garage door needs. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everyone finally stepped and found a tech that could come out. My wife vehicle was stuck in the garage.

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A Response from: Patrick Behrens

Thanks Ronnie for taking the time to leave us a 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company and their tech Ethan knew exactly how to fix my garage door! He was quick and the problem was solved. We purchased our door from them a few years ago and it was the best purchase we have made. Highly recommend them.

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A Response from: Patrick Behrens

Thanks Velta for the 5-star review! We are glad that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision Door Service because of all the great reviews. This sometimes doesn't turn out to be the case, but this time they were true. My garage door cable snapped and the door jammed crooked. This happened on Easter Sunday. I simply entered my contact info on their website and the office called and set up an appointment for Monday afternoon. The tech arrived early and in very little time I was back in business. The tech was great and very personable. I would recommend Precision to anyone.

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A Response from: Patrick Behrens

Thank you Frank for the great review. We are proud that our technician was able to get your garage door up and running properly! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner’s service was excellent!

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A Response from: Patrick Behrens

Thank you Phyllis for your 5-star review! We appreciate your business!

Comment from: Phyllis Saunders

Tanner oiled all hinges & adjusted every hinge to make the door quieter when it opens & closes.

Comment from: Phyllis Saunders

Tanner oiled all hinges & adjusted every hinge to make the door quieter when it opens & closes.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew did a great job explaining all aspects of the install of a new door opener….showed me where to lubricant and programmed vehicle

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A Response from: Patrick Behrens

Thanks Connie for the great review. We are proud that Drew was able to get your new operator installed and instructions for maintaining the garage door correctly.. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for service because my garage door spring broke and caused a loud noise. I was told a technician was available same day. Tanner was the technician who came out to repair our garage door, and he did an outstanding job. He arrived on time, was friendly and professional, and quickly diagnosed the issue. The repair was done same day and efficiently, and he even took the time to explain what went wrong and how to prevent future problems. I really appreciated his expertise and attention to detail. Excellent service all around—highly recommend!

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A Response from: Patrick Behrens

Thank you Andrew for the great 5-star review. We are proud that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very professional and nice. He came out the day we called. He fixed our door ! Storms were coming. We needed our door fixed.

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A Response from: Patrick Behrens

Thank you David for the 5-star review. We are glad to hear that Luke was professional and was able to get your garage door fixed promptly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was great! Very friendly and explained everything I needed to know. He was very thorough and made sure that I understood each aspect of a properly working door. He was so professional, honest, and helpful. I would highly recommend

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A Response from: Patrick Behrens

Thank you for the 5-star review, Sheri! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did an excellent job for us. He was very helpful, informative, and efficient. I was happy that Precision fixed our garage door on a Sunday and didn’t charge extra. Overall it was a great experience and will use them again for our garage door repairs.

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A Response from: Patrick Behrens

Thanks David for the awesome review! We are very proud that Luke was able to explain the repairs needed for your door in a professional manner! We look forward to working with you again in the future!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring popped at 4pm and they would've came out immediately but I opted for next day. Tanner showed up and in under 2 hours changed out both springs. He educated me on long term care and was respectful of our needs, budget and property. I greatly appreciate Tanner and Precision for the quality of their service.

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A Response from: Patrick Behrens

Thanks John, for the great review! We are proud to know that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been having problems with these doors off and on. I am 71 years old and tired of messing with it. I called and talked to your receptionist. She was very professional and took my info. Matt called around 4:00 and he had a great attitude he was very professional. He took care of the problem and now I can open the door without my back hurting. When you know what your doing it all seems so easy to line up. Great experience all around and I will definitely spread the word. Have a blessed day.

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A Response from: Patrick Behrens

Thank you for the great review, Ronald! We are so pleased that you had an awesome experience with Matt! We hope that we can be your "go-to" garage door servicer! WE appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Ethan was very through with talking about what we needed he advised it woyld take about 2or 3 weeks to order the parts. we were comfortable talking with him about what was needed. he is a great salesman. keep him on your staff

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A Response from: Patrick Behrens

Thank you Jonathan for the 5-star review! We are proud that Ethan was able to explain the repairs needed for your door in a way that was easy for you to understand. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Taylor was outstanding to deal with. Courteous,up front,and honest even though I decided not to buy a new door today. Great representative for any company

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A Response from: Patrick Behrens

Thank you Chris for your great review! We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technicians arrived on time and were very polite. They both told us their names and thanked us for their business. The technicians explained everything they were doing and were very professional. They found and fixed the problem quickly and even lubed our other garage for us. I highly recommend using them.

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A Response from: Patrick Behrens

Thank you Michael for the 5-star review. We are proud to know that our technicians were able to make sure your garage was up and running as designed! We appreciate your support. Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called them at 9:23am and my garage door was fixed my 10:45am! Both their customers service and tech were prompt and professional. Definitely worth the price as I know my garage door was fixed by the pros! Highly recommend!

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A Response from: Patrick Behrens

Thank you Emily for the 5-star review. We are so happy that Matt was able to get you taken care off so quickly. We appreciate your business! Sincerely, PDS of NWA

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618