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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 370 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!
Mike S.
A Response from: Patrick Behrens

Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent response time and service. Travis was a pleasure to work with.
Edward Lapham
A Response from: Patrick Behrens

Thank you for your review Mr. Lapham, we take pride in 100% customer service satisfaction and we are glad we did that for you! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed to find out why my door was making so much noise, I saw the TV add and called to set up an appointment. Aaron was able to come the same afternoon and gave me his suggestions and quotes. I decided to go with replacing my 20 year old garage door with a new one. It will be installed in 3 to 4 weeks.
Emily Dippie
A Response from: Patrick Behrens

Thank you for your review Emily! We are glad that you saw us on TV and gave us a call! We cant wait to see your new doors, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We bought our complete door and motor in December of 2019 the install was smooth! Love our new door, we had some noise increase in October 2020, they came out and reajusted our door, it is quiet again, I would buy again from precision door! Also they respond very fast on the on line chat, I set up my adjustment appointment through it, perfect!
Tammy Strong
A Response from: Patrick Behrens

Thank you for your review Tammy! We are glad to hear that we were able to get your garage door working properly. We take pride in 100% customer satisfaction and we are glad we did just that. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was very professional and explained everything. I was not thrilled to have to pay for repairs to a garage door on a recent home purchase, but Travis gave detail on all the repair options available. I would use Precision again, and ask for Travis if available.
Todd Brackins
A Response from: Patrick Behrens

Thank you for your review Mr. Brackins. We are glad to hear we were able to get your garage door working properly. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Precision was chosen based on a friend's referral. This was on a Saturday and there was no elevated service charge for it being a weekend. That's a big plus. Less than 30 minutes after I called, Ryan showed up and was at work. He was efficient and indeed precise in his work. Replaced springs, rollers, and cables. Absolutely a 5-star service.
Richard Craig
A Response from: Patrick Behrens

Thank you for your awesome review Richard! We pride ourselves in 100% customer satisfaction and we are happy to hear we did just that! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the knowledge and courtesy of your technician, Steve. He was extremely helpful. So far i like the quility and customer sevice of your company. I will recommend you to every one that needs your service. But the job hasn't started yet. I am very pressed for time. I already bought my plain ticket weeks ago. I leave for California on October 20th. It would be absolutely wonderful if the job is done by October 19th. That way a big weight is going to be left off my shoulders. By the way my last name is ALLEN.
Marina Allen
A Response from: Patrick Behrens

Thank you for your review Mrs. Allen! We have changed your name in our system, our apologies for the mistake! We take pride in 100% customer satisfaction and we are glad that Steve did that for you. We can't wait to see your new door! We appreciate your business, The Precision Family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super nice technician! Took time to explain and cleaned up!
Jamy Livingston
A Response from: Patrick Behrens

Thank you for your review Jamy! We take pride in making sure our customers are 100% satisfied and we are glad to hear George was able to do that for you. Best regards, The Precision Family.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was our technician and he was awesome! Polite professional, knowledgeable and a quick service call!
Sara O'Neal
A Response from: Patrick Behrens

Thank you for your review Sara! We take pride in 100% customer satisfaction and we are glad to hear that Travis was able to help you with your garage door needs! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!
Dan Morris
A Response from: Patrick Behrens

Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin came out to fix a problem with the garage door not going down. He was very professional and capable.Will use this company again. Very satisfied.
Sandra Westmoreland
A Response from: Patrick Behrens

Thank you for the review Sandra! We are happy to hear Justin was able to get your garage door working properly. We appreciate your business! Best regards, The Precision Family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andrew was a hard worker! I love my new doors, and would refer this company totally!!
Kathy Grimes
A Response from: Patrick Behrens

Thank you so much ! We are pleased that Andrew took great care of you. Your new doors look great !

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our sales rep/installer was a real pro! He was very helpful and knowledgeable. If I hadn't trusted him we would have bought somewhere else.
Mark Lohr
A Response from: Patrick Behrens

Thank you so much for your review Mr. Lohr, we are happy to have Steve on our team and glad that he was able to help resolve your garage door issues. Best regards, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision door because of the quick response and excellent customer services. I would give this company a 5 star review.
Patty Cox
A Response from: Patrick Behrens

Thank you for your review Patty! We pride ourselves in giving the best possible service to our customers. We appreciate your business! Best regards, The Precision Family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron Hart did our opener replacement. Very professional. I would recommend him to our friends
John Hixson
A Response from: Patrick Behrens

Thank you for your review Mr. Hixon. We are happy to hear Aaron was able to help you get your garage door up and working properly. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

VERY FAST FREINDLY DEFENITLY RECOMEND THIS COMPANY
Christopher Jones
A Response from: Patrick Behrens

Thank you for your review Mr. Jones, we are happy we were able to come out and fix your garage door in a timely manner. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This business is a breath of fresh air!! PROMPT, knowledgeable, KIND, helpful, professional!! They have covered all the bases. You will not be disappointed. NO waiting on having to order equipment or coming back to install. Quietest garage door openers we’ve ever had. Thank you!!
George & Carolyn Pickell
A Response from: Patrick Behrens

Thank you for this amazing review Mr & Mrs. Pickell. We work hard to meet expectations like yours, and we are happy to hear our employees were able to assist both of you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Customer Service and excellent employees.
Jim Beavers
A Response from: Patrick Behrens

Thank you so much for your review Mr. Beavers, our goal is 100% customer satisfaction, and we are pleased to hear we did just that! We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and fast service. I highly recommend!
Stephanie Woltemath
A Response from: Patrick Behrens

Thank you for your review Stephanie! We appreciate your business. Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome!...Honored Warranty. Friendly and knowledgeable.
Brian Dixon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional friendly service and time to answer questions. George Carpenter is the man who exceeded my expectations.
Gene O'Neal
A Response from: Patrick Behrens

Outstanding! We are happy to hear George was able to exceed your expectations Mr. O'Neal. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Setting up the appointment was effortless and the next day. Aaron came out and did a great job! Very detailed and efficient. We will use Precision in the future!
Stephanie Furstenberg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron was very professional and very informative and did an excellent job
Mike Schleeper
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Efficient friendly technician. Pointed out issues which need to be addressed in the future.
Keith Munro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely professional and polite. Our technician was extremely knowledgeable! Highly recommend.
Caleb Dover
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis Hernandez came by and provided an estimate to repair/replace a garage door. Travis was pleasant, forthright and professional. He knew his craft, was focused and thorough. Definitely a keeper!
Rick Hellinga
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used them before and I know that they are dependable and knowledgeable. They are on time and complete the job quickly and thoroughly. Dayton our technician called before he arrived, was very professional and took care of the door quickly. I plan to ask for him next time I need something fixed.
Steve Fortner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision because of an add in a coupon book we received in the mail. Very timely, courteous, and knowledgeable. Price for the repair was given before work was done and it was reasonable. We are very pleased.
Debra & Wade Douthit
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door should be proud to be represented by a person such as Travis Hernandez. He professionally installed our new opener as well as reprogrammed several remotes for another building. He evaluated 2 doors and provided recommendations. He was pleasant, knowledgeable, always on time, answered all my questions, and performed his job just as he said he would. Travis truly understands customer service, a seemingly rare quality these days. He is the guy you want to do your garage doors. 5 stars is not enough. Thank you Travis.
Nick Shepherd
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service that exceeded my expectations. Travis listened to my concerns, performed a 25 point inspection and walked me through the findings. I went with a brand new opener. Travis completed the work and walked me through my new equipment. I can’t recommend Precision enough.
James Rinehart
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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