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Read what people are saying
about Precision Garage Door

Precision Garage Door of Northwest Arkansas
has received 499 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very knowledgeable and the workmanship was outstanding look forward to using their services in the future we feel lucky to have had precision overhead garage door services do our work would highly recommend them to anybody
Anthony Souza
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

*Jaden Mayor-fixed everything* *Trenton Dunn-came out first to give the estimate * I couldn't be happier in general with everything overall. I called to get an estimate and they accommodated the very next day by sending a technician out at a time best suited for me. The technician came out, told me exactly what I needed and didn't try to sell me anything extra. He showed me on his little computer everything that was needed and the cost plus options I had like an upgraded motor if I wanted to go that route. I had to reschedule to get everything fixed after consulting with my insurance company and when I did, again they accommodated and came the very next day after I called. Jaden Mayor, the newest member for this company came out and was actually about 30 minutes early. He called beforehand just to be sure I was home and was ok he was going to arrive early. Once here he did an initial inspection and just as the previous tech, quoted me thee exact same things as the previous tech. He was 100% straight forward with what I needed and showed me the complete breakdown of parts, labor and total. I told him I had a set amount authorized by my insurance company and that I was trying to stay as close to that amount as possible so I wasn't out of pocket and he managed to execute that, with me only spending a minimal out of my pocket. It took I'm going to say roughly an hour (just a guess) to remove and install a new motor, springs and rail. He cleaned his mess after installation and was very patient while I had to contact my bank over my debit card issue. Usually I would never give a full star rating on anything, just because nothing is ever perfect but in this case, I literally can not think of one single bad thing...AT ALL. From calling to get an estimate, their urgency to my needs, their performance and overall ability to do it fast and efficient the whole time while keeping me informed. I absolutely recommend them and no I don't work for them, affiliate with them or am by any means paid for this review or company. These guys are legit and I'll recommend them all day to anybody with any type of garage repair needs. Thank you Jaden, Trenton and Precision Door Service of NWA.
Billy Counts
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lee came and checked out the issue I was having and took care of it fast and easy. I will request him if I need further help on any repairs.
Toni McDonald
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you! Fast and efficient service. Technician Seth Ottino provided professional , quick, and on time service, all with a smile, and all at a reasonable price.
Fred Sieber
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I stepped foot in the front door, I was treated like a superstar. This company IS customer service! I will never go or recommend another garage door company other than this one. Thank you so much.
Lori Frank or Shela Norman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden was courteous and carefully explained our options.
Lona Mullins
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was highly satisfied with your highly professional technician, Trenton Dunn. Extremely pleasant to deal with throughout the problem research and resolution of my shed door opener issues. I highly recommend using Precision Door company and technicians like Trenton to future customers. Outstanding Service.
Steve Sampers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe and I had our new full glass overhead door installed into our home. I am so in love with it and how it looks. It has added such beauty to my home. The door is beautiful and Alex and Mike that installed it was absolutely a delight to work with. They were very well organized, efficient and super friendly and informative. Asked questions on how we wanted certain things done and worked with us on accomplishing that. They went above and beyond to be sure the door was exactly as we wanted it. Precision Door Service employees were great in keeping us informed on our order and delivery dates and did everything they told us they would do. I highly recommend them and would definitely do business with them in the future. Thank you Precision on our beautiful new door.
Joe & Debra Choate
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was personable, knowledgeable, punctual and overall a great technician. Fixed springs and provided future feedback.
Clay Hoyt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really good service and they solved our problem. Justin the service tech was very helpful and walked me through various aspects of our doors. Appreciate the help.
Laura Miller
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got service on the very same day I called! Steve came and easily fixed the problem and then went above and beyond to quiet the squeaks and educate us on to how to keep the door operating well. Thanks to all!
Pattie & Mark Heitzman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service was great. The technician, Trenton, was knowledgeable and explained the problem to me in a way that I could understand. I'm excited to get my new garage doors from Precision!
Sheena Woods
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve did a fantastic job of taking care of my garage door. He thoroughly examined the entire system, gave me several options, and even made professional recommendations for service and maintenance. The repair was fast and was exactly what I needed. Thank you Steve!
Jonathan Bellamy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Trenton came out and did a very fine job on the same day we requested service. We are very happy having decided to use Precision Door!!
Jeff Mayer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous & efficient.
Sabine Schmandt
A Response from: Patrick Behrens

Thank you for your rating.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very, very pleased with the quality of service provided by our technician, Steve. We appreciate the professionalism and quality of every interaction we had with the company.
Jim D.
A Response from: Patrick Behrens

Thank you for your great review Jim! We take pride in providing the best possible service and are glad to hear Steve did that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, efficient service.
Donna Groninger
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was very professional. Explain in detail the problems and solutions. Will use him again.
Jerry Davis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Michael was very knowledgeable and super friendly. He educated on why the repairs made needed to be completed to avoid cost in the future.
Billy Patterson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was fantastic. He is courteous, fun, but most of all, knows his business. He fixed my door in quick fashion and did a five star job. I highly recommend Precision Garage Door for any needed repairs or the installation of a new door or opener. Thanks, Steve for a great job.
Pat Mcgee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just needed to buy some paint for a touch up on my garage door. The lady there was very helpful in getting it ordered and called me when it was here. It should be noted that I had checked everywhere and they were the only ones who could get the color I needed. I am forever thankful and would buy my next garage door from them when needed.
Laura McCleland
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door spring broke when I attempted to own the door. I called precision garage door to inquire about a repair and within an hour I had technician arrive and within an hour the spring was replaced and door was working fine. The technician did a great job. I recommend Precision Door will give them a call if ever need garage doors or service in the future.
Mike Odette
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jaden, with Precision, could not have been more courteous or professional. A small crisis with a garage door that wouldn’t open on a rainy day was fixed promptly and efficiently. Excellent service!
Rebecca
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door torsion spring broke on a Saturday and via live chat feature on the website we scheduled for a Sunday replacement. We chose Precision due to wonderful reviews on both Google and their own website, info on website being consistent with multiple other companies, lifetime warranty mentioned on website and no extra charges for weekend appointments. Our tech arrived a tad early after a phone call making sure that was ok, texted his picture and info and wear very polite. He seemed very knowledgeable, answered all our questions and did not try to sell us things we did not need. We did go with his suggestion of a 2 spring system as all we saw online suggested 2 springs for a double car garage door and had expected this. He inspected other parts of the system (rollers etc) and found them to all be in good shape and not needing repair or replacement. Prior to completing the job he showed us how easily the door raised and lowered by hand (when the opener was not connected of course). Once the opener was turned on there was a popping noise that was not there prior to the repair. The tech explained he had tried to correct a slight side issue and that he would fix it. After he corrected the issue the noise was gone and the door raised and lowered properly. Upon completion I asked about the 2 springs being the proper strength for the door as making sure you're springs weren't to much or to little for your door size was mentioned on several websites I had seen. He assured us that the new springs were indeed the proper strength for the door. He told us that the warranty was 5 years which I questioned due to the website. He explained that the springs were rated at a certain number of cycles and upon review of the website I saw that it states lifetime warranty available on a particular spring so that was not an issue as I misread that. I was emailed an estimate and receipt after the tech left and noticed only one issue, there was a place to sign which neither of us was offered to do. There was a scribble in the spot. I doubt this will be an issue, just something noticed. So my day of repair (06/06/2021) review is 5 stars. As with any review of any product or service, if any issues arise that change my mind I'll make an update on my review.
Rick & Carrie Bell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The gentleman that were there were very informative. Thank you
Peggy & Ken Gilliland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected your company because of all the great reviews that I read. The tech, Mr. Trenton, arrived on time, and his work was completed very professionally. He is an extremely hard working individual, fast, efficient, and knows what he is doing. I could not have had a more courteous, respectful, knowledgeable, and professional technician. Absolutely fantastic job. He was on time and on target all the way. Thank you Precision Door for having such great employees
Kevin Escalante
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!
Tom Ginn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very professional and knowledgeable. We had major issues with our whole system and within an hour Steve had our door fixed and almost the entire spring/ track system replaced. The quality of the materials is unmatched, as well as the service that was provided. 10/10
Robert Turner
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give. a 5. Services were quick and on time.
Mary P Bachalo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Need to upgrade garage doors from a two door set-up to a single door.
William Teague
Service Provided:
Install Garage Doors
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