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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1357 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an excellent experience with Seth Ottino from Precision Door Service. He was very professional, courteous, and took the time to clearly explain the work he performed. Seth did an outstanding job repairing and replacing the springs and other parts on both of my garage doors. Everything is working perfectly now, and I truly appreciate his skill and professionalism. Highly recommend his service!

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A Response from: Patrick Behrens

Thanks Ya-Jang for taking the time to leave us such a nice 5-star review. We are so proud that Seth was able to get your garage door up and running properly. We appreciate your business!

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to go with a well-established company, and I felt that Precision Door would meet this expectation. On our visit to the Precision Door gallery, we were introduced to Mike Rewerts. Mike took the time to go over the variety of door options available, including the variety of openers available in today's market. The cut sheets and samples provided made it easier to make our final selection. The estimators that came to the house did a great job clarifying any concerns we may have had. When all materials were received, I was notified to schedule installation. The technician, Acoya Herron was excellent to work with. He did a great job with the overall installation and went over all items once completed. Very pleased with the overall installation.

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A Response from: Patrick Behrens

Thanks Mark for the awesome 5-sstar review. We are so glad that all of your needs both prior to and at install were met. We appreciate your business!

Acoya Herron Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Acoya Herron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew Bates was the Technician that serviced our garage door system. Drew was Professional, Knowledgeable and Efficient. I would highly recommend Precision Door Service !!!

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A Response from: Patrick Behrens

Thank you Paul for leaving us a 5-star review. We are proud that Drew was able to get your garage door up and running as it should. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I felt like every representative was kind and helpful. I really appreciated the salesman's hard work to find a door that we would like in stock because stock had been depleted because of storms in the area. I appreciated how quickly we had a great technician out and how well the job was done. He came ahead of schedule and worked very efficiently. We love our new door and the maintenance advice also. Thank you! You have a great company and we will recommend you to others. Sincerely, Pam and Tim Johnson

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A Response from: Patrick Behrens

Thanks Pam and Tim for the awesome 5-star review. We are so proud that both our installers and technicians displayed our company core values. "Enjoying your new door" is music to hear ears. We appreciate your business!

Luke Zieman Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was awesome! On time. Quick and efficient. I will definitely use them again when the time comes. Thanks!

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A Response from: Patrick Behrens

Thanks James for the 5-star review. We are proud to hear that our technicians are staying on track getting your garage door up and running properly. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Reliable. Drew is the Best

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A Response from: Patrick Behrens

Thank you Gene for taking the time to leave us a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduling an appointment online was super easy. Lots of date/time options available to choose from which was nice. Ryan McKinley was our technician and he was very professional, knowledgeable, and easy to talk to. We would definitely recommend him!

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A Response from: Patrick Behrens

Thanks Sarah for such a nice 5-star review. Ryan is one of newer technicians and we are so proud that he is providing such a good face for our company. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service. Tremendous quality. Service technician very professional. I would recommend using Precision Door to everyone.

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A Response from: Patrick Behrens

Thanks William and Lisa for taking the time to leave us a 5-star review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job, serviced the door and corrected problems I wasn’t aware of. very professional!

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A Response from: Patrick Behrens

Thanks John for the awesome 5-star review. We are proud that Luke was able to get your garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, knowledgeable, and courteous

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A Response from: Patrick Behrens

Thanks Paul for leaving us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did an excellent job explaining to us the issues we were having.He solved them shortly afterwards.

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A Response from: Patrick Behrens

Thanks Matt for leaving us a 5-star review. It is always nice to hear that our technicians are explaining the problems, so that our customers can trust Precision Door Service to be their "go to" garage door service provider. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did an exceptional job! Give him a raise.

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A Response from: Patrick Behrens

Thanks Christine for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very professional and helpful.

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A Response from: Patrick Behrens

Thank you Kenneth for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called and was greeted with a friendly customer service rep immediately who scheduled service for the following day. Drew Bates, the technician, was prompt and friendly when arriving at our home. He went above and beyond to get us back up and running. I am 100% satisfied with the overall experience I received from Precision, but especially with Drew, he was awesome.

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A Response from: Patrick Behrens

Thanks Cory for the awesome 5-star review. We are proud that Drew was able to get your garage door up and running properly. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They installed my Garage Door and did such a fantastic job, I didn’t hesitate to call them to repair my Garage Door Opener!

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A Response from: Patrick Behrens

Thank you John for the 5-star review. We appreciate your business!

Comment from: John Martini

Matt is an excellent technician and has tremendous customer service skills! He is the BEST!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
1 2 3 4 5
Date: 08/07/2025
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for repairing the problem with my opener quickly, and at a reasonable cost. Matt was professional and knew what he was doing, taking care to insure the problem doesn’t return later.

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A Response from: Patrick Behrens

Thank you Donna for the nice 5-star review. We are proud that Matt was able to get your garage door up and running properly. WE appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recommend this company to anyone who needs garage door work done. They were kind and compassionate at one of the worst times for my family. And they are a Veteran owned company so give them your business. You won't regret it.

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A Response from: Patrick Behrens

Thanks Reba for taking the time to leave us a 5 star review. We are so glad that we were able to get your garage door repaired. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The ladies that I talked to on the phone were very knowledgeable, efficient, and kind. Matt Taylor the service technician was AWESOME!!! He discovered the problems, and he explained everything that needed to be done to repair. Very kind and knowledgeable. He repaired the problem, and now it sounds like a new door.

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A Response from: Patrick Behrens

Thanks Betty for the great 5-star review. We are glad that Matt was able to get your garage door up and running properly. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was prompt & courteous. Glad now to have garage door that opens with no issues.

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A Response from: Patrick Behrens

Thanks Julie for taking the time to leave us a 5-star review. We always love to hear positive feedback about our technicians. I will make sure to pass this on to Matt. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very helpful, explained everything clearly and didn't take forever. Helped solve immediate problem and helped plan for new equipment install.

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A Response from: Patrick Behrens

Thanks Joshua for taking the time to leave us a 5-star review. We are glad that Drew was able to explain the process and get your parts ordered. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is awesome! Very fast and professional service. They will walk you through everything you need done, and discuss options in a very friendly, no pressure way. Their doors and equipment are high quality, built to last, and have a good warranty. Our technician, Drew, was super helpful and very easy to work with. I highly recommend Precision Doors!

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A Response from: Patrick Behrens

Thanks James for such a great 5-star review. It is always a pleasure to know that Drew is such a good representative for our company. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to schedule when convenient for me. Courteous, knowledgeable staff. Very pleased!

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A Response from: Patrick Behrens

Thanks Brian for the 5-star review. It is always nice to see such positive feedback from our customers. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I purchased my doors from Precision. This time I needed maintenence. They showed up thesame day I called. Chris, the tech, Watson e. Explained what I needed and fixed the problem within minutes. Am so happy that I purchased my doors from Precision.

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A Response from: Patrick Behrens

Thanks Debbie for taking the time to leave us a 5-star review. It is always nice to hear such positive feedback from our customers. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was great! Called before came, arrived on time and very good at service. Would recommend Precison 100%.

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A Response from: Patrick Behrens

Thank you for taking the time to give Justin a 5-star review. We like to hear that our technicians are arriving on time for their service appointments. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely professional, explained what was being fixed and why. Was on time and called before coming to let us know. Would highly recommend this service and company.

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A Response from: Patrick Behrens

Thank you Marty for taking the time to leave a 5-star review. We always like to hear that our technicians are being professional. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

my building is across the street from Precision in Rogers. They have done work for me in the past and I was very satisfied with their tech. So when I had an door issue I went to them. Ethan was very helpful

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A Response from: Patrick Behrens

Thanks Pete for taking the time to leave us a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am impressed with Precision. They are solved our problem, are very helpful, courteous and professional. They exceeded our expectations.

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A Response from: Patrick Behrens

Thank you Sebastian for the 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The whole story... Last Saturday, a little after 6 p.m., my wife came home. When she closed the garage door, something didn't sound right. It also started opening back up. It turned out that one of the cables broke. I waited until Monday morning to call a garage door service company that I had used before. I called at 7:35, shortly after they opened. No answer. Roughly an hour later I got a call back. When I explained my situation, they said they could get back to me later in the week. Friday morning came. At 8:15, I was done waiting. So, I called Precision. They answered right away. Took my information, dispatched a tech (Drew) who arrived at my house an hour and a half later. Wow! That was fast! I live near Joplin, and he drove from Arkansas. He replaced my old cables as I'd asked. He also replaced all of the old rollers at my request, and a worn out bracket that he noticed. He also performed some overdue maintenance. I truly cannot say enough good things about my experience with this company, and Drew, who was very friendly, and professional. I'm very pleased with them, and can wholeheartedly recommend this company!

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A Response from: Patrick Behrens

Wow you had me worried there for a second. Thanks Dan so much for the "whole story". We are always glad to hear that our Technicians are being friendly and professional. I will pass this information on to Drew. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth (Technician) was prompt, courteous, and definitely knew his business. Gave us sound advice as to the age, capability, etc. of the garage door as well as adjusting it so it worked better.

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A Response from: Patrick Behrens

Thank you Charles for the 5-staar review. We are proud that Seth was able to give you the correct advise you needed about your door. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Contacted Precision Door because one of our garage doors would not open using either our vehicle remote or our wall mounted touch pad. David came out during the time frame promised and quickly identified the problem. He took care of the problem by replacing the door motor and rail and got it back to working in short order. We are very pleased and would not hesitate to call Precision Door again for any future garage door issues.

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A Response from: Patrick Behrens

Thank you Cliff for the awesome 5-star review! We are proud that David was able to your garage door up and running properly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: David Stubbs
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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618