(833)497-3667

Click Here To Book Online Now

Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 8 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

Had a long look at what took place with the repair of the shop door. The tech looked somewhat lost when he looked at my shop door. I hit the clock on my phone and took note of what happened. He spent at least half or more on the repair time on the phone talking to someone about what to do and how to make it work . Then another tech stopped by to give moral support and instructions . Both seemed to be customer friendly. Come to find out that they haven't been working on big shop doors so I am a guinea pig. And i paid for the learning experience .Door works . I am much smarter now.

-

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.

-

A Response from: Patrick Behrens

Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Way overpriced. They claim $89 an hour labor but cost of parts is 2-3 times higher then retail stores. No thank you

-

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

I would give this 5 stars....however...I just got back from the grocery store, just hours after the guys finished and discovered 2 dents in the panel just below the panel with the windows in it. I am sick about this. I have taken pictures of them and will text them to you. If you're looking straight on you don't notice them so much but at an angle, they are quite noticeable. The installers were great guys but as expensive as this door was, I wanted it to be perfect. Very disappointed!

-

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Absolutely no complaints with the quality of service or the capability and professionalism of the technician. BUT....the price! All of the exact SAME parts can be found online with their current prices. This tells me why the bill was not itemized. That said, it translated to the labor charge alone being $200 for less than 1 hour. We should all be in the garage door business!

-

A Response from: Patrick Behrens

Thank you for taking the time to provide us with your feedback. If you could, please give me a call so that we can discuss your concerns further. I've left you a voicemail providing my contact information as well.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The technician was prompt and polite,we had a new door installed in December, one panel broke I waited since beginning of March for a replacement panel the technician came on 18 July to finally replace it and it was the wrong color so still not fixed and not happy

-

A Response from: Patrick Behrens

Thank you for taking the time speak with me today. We greatly appreciate the feedback and giving us the opportunity to resolve the issue. As discussed during our phone conversation, I will personally stay in contact with you and provide you with updates regarding the status of the correct panel. In the meantime, feel free to contact me directly with any questions or concerns you may have in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I appreciated the fact that a tech could come out same day and fix my broken springs, but when I called and said I’ve had someone look at it and I just need springs replaced I don’t want to be up-saled to buy a $1,000 door. The tech was insistent we needed a new door then said if we wouldn’t buy the new door we would need to sign off on some “liability” because apparently the door could “fall down” at any moment. Nothing makes me less trusting of a tech when I already know the issues and you try to tell me I need to buy something that isn’t needed. I felt like their price was rather high anyways but once the tech come out I just needed it done. I won’t be calling Precision Door Service again.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing

-

Service Provided:
Garage Door Repair

Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618