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Read what people are saying
about Precision Garage Door in:

Bella Vista Area, AR

Precision Garage Door of Northwest Arkansas
has received 53 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called after searching the internet for garage door repair companies. I was pleased that someone could be at my home the same day I called. Kevin, the service person, was very pleasant and professional. He explained everything that he did and offered suggestions. Kevin was wonderful and represented your company very well.
Kent Matayo
A Response from: Patrick Behrens

Thank you, Mr. Matayo, for offering your feedback. We are pleased to know you were happy with your service experience. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super nice and knowledgeable. Work done on time, correctly and at a great price.
Brian Humphrey
A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Humphrey! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give Precision a 5+ the tech was very professional and explained everything plus took pictures and showed the differences. He was very complete in checking everything. He went way above and beyond just repairing the remote controls. He checked everything on the garage door. He found wires that were in need of replacement and he took care of that as well as realigned the door to help it open up easier and to protect it. He lubricated everything and made sure before he left that the garage door and the openers were working as best they could. He explained the need for possible future repairs and was very helpful in explaining everything to me. We chose to go with the least expensive repair at this time and he had no problem and was very pleased to do as we asked. He was fantastic! I will never use anyone else but Precision as long as they have employees who are honest and complete in their work. I watched him checking on everything. He was the best! Thank you for helping me to get my garage door openers working again and for the extra care taken to make sure I was safe. Mary
Tony Sain
A Response from: Patrick Behrens

Wow! We are truly humbled by this review, Mary. Thanks again for entrusting us with your project. We appreciate your business and look forward to working with you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician very nice and did a good job...The only thing I just don't like to have someone try to sell me thing that isn't necessary...but we worked to get the job done..
Karen Kerr
A Response from: Patrick Behrens

Thank you, Karen, for the feedback. Please know that it is never our intent to "sell" you something, however in your case it was imperative that we change both springs, as they were the same age. This is a well known "best practice" within our industry and why we even cover it on our website (under the topic of "Spring Repair"). Thanks again from everyone at Precision for entrusting us with your project. We appreciate your business and are so glad we could help get you back up and running! Sincerely and Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys did a Great Job! They arrived on time and completed the job in an orderly and professional manner.
Gary Boothman
A Response from: Patrick Behrens

Thank you, Mr. Boothman, for such kind words. We appreciate your business and look forward to serving you in the future! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for prompt service, capable techs, and excellent service,
Harrison Pike
A Response from: Patrick Behrens

Thank you for the great review, Mr. Pike! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jacob and (didn’t get the other gentlemen’s name) did an awesome job. Fast, friendly and thorough. No high pressure, just the facts. Highly recommend.
Jay Geeding
A Response from: Patrick Behrens

Thank you, Jay, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will definitely write a follow-up review after service is completed tomorrow, but just had to say how pleased I am with everything so far! John obviously cares about providing excellent customer service, he gave me different options for my repair work and NO pressure! I am confident I will be satisfied with the results!
Terry Richardson
A Response from: Patrick Behrens

Thank you, Mr. Richardson, for taking the time to leave us this review. We are proud and humbled to be your choice for garage door related issues, and equally excited to be part of your project! We appreciate your business and look forward to serving you! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was outstanding!! Will came in and showed me exactly what needed to be done, what to look for in the future and covered all of my options without pushing anything unnecessary. Thank you!
Donald Johnson
A Response from: Patrick Behrens

Thank you, Mr. Johnson, for the great review. We at Precision, never want to push anything on our customers, we only want you to be a well informed homeowner and to "Fix it Right" the first time. We are pleased to know we could save you some money and at the same time, give you the peace of mind knowing it was fixed properly. We appreciate your business and look forward to working with you again on your next project! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door quit working in the morning, and after researching different companies, this one was my choice due to reviews, BBB ratings, clear information on the website(and other platforms such Facebook, etc) and pictures to view past work. They were able to schedule the repair and estimate for replacement door we were wanting within two hours of my call, which was a relief right before a holiday. John, the technician, called to let me know when he would arrive, which was right on schedule. He and Jacob assessed the situation, quickly made recommendations, showed several options, fixed the door problem as much as possible with our current door, and ordered the new replacement door. With all the available options I was able to choose the style, color, quality, insulation, and other options I preferred. Friendly, professional, and prompt service. Looking forward to the new door being installed.
Jill Billings
A Response from: Patrick Behrens

Thank you, Ms. Billings, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Our goal is 100% customer satisfaction, and it sounds like John and Jacob hit that mark with you. We appreciate your business and look forward to serving you in the future! Hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John installed our new belt drive opener on one of the HOTTEST days to date without even taking a break. The temp in my garage was a sweltering 97 degrees. He first inspected my original door installation, checked everything over, then gave me 3 estimates for me to chose from. He is the most professional and knows his product very well. We are very pleased with the installation, and know that John sleeps well knowing that we are happy with his great work and quality job.
Kenneth Klotz
A Response from: Patrick Behrens

Thank you very much for the wonderful review, Mr. Klotz! We take pride in providing the best possible service to our customers, and we are happy to hear John did just that! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

About 10 minutes before my appointment I received a text with information about Jacob's arrival and a picture of him as well. He then called a couple minutes later he personally called to give me his ETA. Upon arrival, he was very thorough with explanations of what he was going to do. He was very efficient in his work. Super friendly too!
Jennifer Chalk
A Response from: Patrick Behrens

Thank you, Mrs. Chalk, for the great review. We will certainly pass along to Jacob just how happy you were with your level of service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision met my every expectation. They were able to deal with my problem immediately, professionally and completely. The employee was courteous, knew exactly how to solve my problem and was able to complete the service immediately with items carried in his truck. I so appreciate the immediate attention.
Marsha Ball
A Response from: Patrick Behrens

Thank you, Mrs. Ball, for the awesome review. We are pleased to know you were happy with our service and your technician. We appreciate your business! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service I received today was excellent. Very nice technician. He fixed my door right away. Would use this company again.
Gail Pichoff
A Response from: Patrick Behrens

Thank you, Gail, for the great review. We appreciate your business and look forward to working with you again in future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our installer was very professional and explained everything. Very nice service which we are very happy with!
Curt Anderson
A Response from: Patrick Behrens

Thank you for the awesome review, Mr. Anderson; your satisfaction is our top priority. We appreciate your business! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wes and Will were fantastic! The doors got instant thumbs up from the neighbors !!!! Very nice
Brian Kirk
A Response from: Patrick Behrens

Outstanding, we knew they would be a hit! Thanks again for choosing Precision, Mr. Kirk. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick:The information we found on your company prior to my call was excellent and encouraged me to make the call. Setting the weekend appointment was critical for me since I need my car for physical therapy and when Wes came I knew I had the best. My family all work in related trades and I know when I get a WES I got the best. Thanks so much for the great service and the competency of your employee . Great guy with a wonderful business and personal personality. He is as good as it gets. Look for more like him. thanks again. Pat Haas
Patricia Haas
A Response from: Patrick Behrens

Thank you, Mrs. Haas, for taking the time to leave a review. I just want to say not only are we ecstatic to know that you were happy with our service and Wes, but I am truly humbled to know that you have relatives in the business and you still chose us. I understand that you have many choices out there when it comes to fixing or replacing your Garage Door, and I would like to be the one to personally thank you for entrusting us with your project and your business! Let us know if you need us, but until then, thanks again from all of us for choosing Precision. Sincerely, Patrick

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was friendly, courteous, and efficient. We would highly recommend him.
Mitch & Sarah Hanst
A Response from: Patrick Behrens

Thank you, Mr. and Mrs. Hanst, for the great feedback. We appreciate your business and the opportunity to serve you! Respectfully, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If there was a 10th star you would have earned it easily, your tech was great and your follow up is nothing less then perfection..you and your team are the best.. Blessing to all at Precision Garage door. Ricardo
Ricardo Villarreal
A Response from: Patrick Behrens

Wow!!! We are so humbled by your review, Mr. Villareal, and we are pleased to hear you were so happy with your experience. We appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars!
Donna Hutchinson
A Response from: Patrick Behrens

Thank you, Mrs. Hutchinson, for the kind words. We are so pleased to know you were happy with your service and with John. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very thorough and explained our options in a manner that allowed us to make the appropriate decision concerning our 21 year old opener. We appreciated his attention to detail and complete dedication to making sure our problem was resolved.
James Cyre
A Response from: Patrick Behrens

Mr. Cyre, we truly want to thank you for showing your support in this great review! We will always stay dedicated to "you", our customer. Our customers are our "why" here at Precision and our singular focus. We know we can fix the door, but can we help someone while doing so? That is what we set out to do.....simply put - because you deserve it. We appreciate your business Mr. Cyre and look forward to working with you in the future! Sincerely, The entire Team at PDS of NWA

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

prompt would call again
Vivian Mathey
A Response from: Patrick Behrens

Thank you for entrusting us with your Garage Door and Opener issues, Ms. Mathey. We appreciate your support and look forward to serving you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed to replace a 22 year-old Liftmaster Pro garage door opener due to faulty sensors and circuit board. Googled for local service firms & found several. However, Precision Overhead Garage Door Service's website offered the most informative info & service options (w/videos); participation with the local BBB office, and discounts for Seniors; Teachers and Military members & others. The site also listed the personal bio's of the owner and technicians with their training & years of service backgrounds, and any criminal activities. I had not seen this type of information offering before for service firms. Jacob Austin - our technician - was very knowledgeable about their products, plus personable in explaining the options and costs. We would award the 5-Star rating to Precision and Jacob for their work on January 4, 2018. RCS/BV
Ron Sanders
A Response from: Patrick Behrens

Thank you, Mr. Sanders, for the kind words. It was truly a pleasure doing business with you! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
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