WITH 992 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Bella Vista Area, AR
Precision Garage Door of NWA & River Valleyhas received 170 reviews, averaging 4.81 Stars:
Pea Ridge, AR
Thank you, Mr. Keegan for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you again! Respectfully, Your Door Team at PDS of NWA
Bella Vista, AR
After installing a new opener, I found the opener wasn’t retaining settings / adjustments. At the risk of damage to my F350 and motorcycle, it was time for a professional review and maintenance check - Luckily, Drew looked beyond my initial concerns and pointed out some areas of unintentional negligence, providing an estimate and had me up and running in no time - Thanks to Drew and all at Precision Door of NWA !
- Patrick
Kevin, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! We are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We appreciate your business! Sincerely, PDS of NWA
Bella Vista, AR
Acosta, was great to talk to and a hard worker! Cleaned up and the garage looks great. I took advantage of the Veteran’s discount. Thanks again!
- Patrick
Glad we could help Mr. Jean. We appreciate your business and look forward to serving you in the future!
Product:
Residential Installer: Acoya Herron
Bella Vista, AR
Excellent service by Drew. He provided a variety of solutions to solve my garage door problems. He was on time, quick, professional and he fixed my door. I would definitely recommend Precision to anyone.
- Patrick
Thank you for the kind words, Jerry! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Bella Vista, AR
Just want to say thank you to Steve for responding so quickly to fix the problem with the garage door trim. Steve is always pleasant to work with and does such a professional job. The Gold’s - ML & Glenda
- Patrick
Thank you so much, Mr. & Mrs. Gold, for taking the time to leave us a review. We are thrilled you had a great experience with Steve. We will be sure to pass along the kind words. Thank you for choosing Precision!
Bella Vista, AR
Showed up on time. Got right to work repairing our garage door. Tech was friendly and knowledgeable.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Gravette, AR
Steve was honest, fast, and friendly. I’d use them again tomorrow!
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Product:
Bella Vista, AR
When we called, the office personal were courteous and helpful in scheduling a technician to come to repair our broken garage door. The two technicians that came were very respectful and knowledgeable about the job. In no time we had a rebuilt door including a new and very quiet door opener. A few days ago we noticed light coming into the garage when the door was closed. Again we called and received the same professional service. In a matter of a few hours a technician arrived and with a few adjustments had the door closing properly. Better yet we were not charged for the service. We support veteran owned businesses. This is a wonderful example of their service and we highly recommend them.
- John & Lori Oakley
Product:
Technician: Drew Bates
Bella Vista, AR
I Highly recommend this trusted company.Great and super fast service. Drew was very professional,polite, friendly and knows his business. Thank you,
- Patrick
Thank you very much for sharing your positive experience and your recommendation! Our goal is 100% customer satisfaction, so we are happy we have achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Bella Vista, AR
Polite, prompt. Excellent service and product.
- Patrick
Glad we could help, Mr. Kelly! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you in the future!
Product:
Bella Vista, AR
Steve came out and did a great job on my door. He was professional and very knowledgeable. He made great recommendations but did not over pressure any selling.
- Patrick
We are glad to hear you had a great experience with Steve. Thank you so much for choosing Precision!! We appreciate your business!
Product:
Bella Vista, AR
From the time we called to make an appointment to the end of the install, Precision was fantastic! Our technician Steve was professional, kind, thorough and very informative. He addressed our issue and concern and talked to us about solutions. We are extremely happy with our new door opener and the service that we received! We highly recommend Precision to everyone!
- Patrick
Thank you for the recommendation and taking the time to leave us a review. We are so glad we were able to leave you with a great experience. Thank you for choosing Precision! We appreciate your business!
Product:
Bella Vista, AR
The technician was prompt curtious and well qualified, he did the service work and put my door back in order.
- Patrick
Glad we could help, Mr. Franklin. If you need anything, please let us know! Thank you for leaving a great review!
Pea Ridge, AR
We're very impressed and pleased with the great service. The technician was very thorough and focused on taking care of our garage door opener. We highly recommend your company. Thank you.
- Patrick
Thank you for the great review and recommendation, Jeannie. We pride ourselves on the quality of products and level of service we provide and are pleased to know you got to experience that. Thank you so much for choosing Precision! We appreciate your business!
Product:
Bella Vista, AR
Precision door was used by my home warranty about two years ago and the two young men that came that day impressed me. Steve Colley has impressed me even more. His overall attitude of what can I do to help you was way above what I’ve seen in other service providers. He even did something I consider extra, at no charge, when my key pad didn’t work. Helping me replace my 9 volt battery. Thanks for such quick and great service. My garage door has never opened and closed as smoothly as it does now.
- Patrick
Thank you very much for the kind words, Mr. Nevener! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Bella Vista, AR
We had used you before. Jacob Baggett was so nice and very professional. At this point I'm very pleased with the work. It was also nice that you could come the day I called.
- Patrick
Thank you, Ms. Morris, for the awesome review. We are glad to hear you were happy with the service and your technicians. If you need anything, let us know! Thanks for choosing Precision!
Product:
Bella Vista, AR
Precision Door Service responded to our garage door problem within 24 hours. The repairman was professional, on time, expertly found the problem, fixed it and was on his way. Thank you, Mark and Carol Callies
- Patrick
We were happy to help! Glad you had a good experience with us. We look forward to serving you in the future! Thank you for choosing Precision!
Bella Vista, AR
After my garage door made a loud bang I saw that one of the wheels had come completely off track. It was 4:00 pm so I called and feared I would be told they wouldn’t be able to help me today, but instead Steve Colley, a technician was at the house by 4:30. Steve was great, explained what needed to be done and provided me with the approximate cost. This company is truly the best, putting customer first.
- Patrick
We are thrilled you had a great experience with us, Ms. Beyer! Thank you for taking the time to leave us a review. We really appreciate your business and look forward to serving you again!
Product:
Pea Ridge, AR
I used in the past, excellent service & company. Jacob quickly diagnosed the problem & took care of it immediately. Recommended
- Patrick
Thank you for that great review and recommendation, Mr. Herbert! We are happy we were able to help! If you need anything else in the future, just give us a call. Thank you for choosing Precision!
Bella Vista, AR
The service was completed by Trenton Dunn. He was very professional, courteous, and knowledgeable. I would recommend him to all the neighbors.
- Patrick
We love hearing our technicians are providing a great service! Thank you for leaving us a great review. We appreciate your business and look forward to working with you again in the future!
Gravette, AR
Couldn’t do ZERO stars so I’ll settle one 1. We were assigned to this company through our Home Depot order for a garage door install. They called to set up an appt right away. I was so pleased to get an install so quickly, the tech called before arrival and my husband (who had taken off work to be available to the company) waited outside for the tech to arrive. He saw the driver in his truck but, to his knowledge, the tech never got out of his truck and eventually drove away. Later I received an email for the “site survey” with the measurements of our garage (which I already added to the initial order). I assumed someone would call with an update for when the install would take place but two weeks went by. I called today and, after talking to 2 people, I was told that someone would call me back. Finally a callback later and was told “it will be much more expensive because lead was detected”. She didn’t say how much more and was very unprofessional with how she told us the news. She honestly sounded like they didn’t want our business and we were a bother to follow up on this order that was already paid for. We will be looking elsewhere and posting this review elsewhere as well.
- Dwight Llacuna
Bella Vista, AR
We had both garage doors replaced. Wes and Andrew did a great job, were done in a timely manner, and walked us through everything upon completion. We are very satisfied!
- Patrick
We are happy to hear that you were happy with Wes and Andrew, and their work! We are proud that they are a part of our team. Thank you for the stellar review, and we look forward to serving you in the future! Best regards, The Precision Family
Product:
Bella Vista, AR
Our garage was up rated. A video was taken to verify how the work done. A job well done in a timely manor.
- Jim Rosso
Bella Vista, AR
I highly recommend Precision; they installed a new door for us two years ago and after my daughter damaged the lower panel, I called to have them replace it. The panel showed up on time but let's just say the replacement did not go as planned, they eagerly made everything right, above and beyond what was required. When everything goes smooth it's easy to have satisfied customers, but it's when things go wrong you see what a company is really about.
- Patrick
Thank you for the kind words, Jim! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Bella Vista, AR
We needed a spring replaced and chose the first name we came across. We were told to not use Precision, for various reasons, but preferred to make our own decision based on actual service. I was immediately concerned when the first concern mentioned was supposed dry rot on the door. I asked to see it and it was simply a scrape on the door. He continued to point out "issues" that should be addressed. It was obvious the bill would be padded by unnecessary work. The quoted price was only if the tube was not dented too much. It would then be an additonal cost bringing the total to well over $500. I lost trust in him the moment he tried to say there was dry rot and figured he was setting it up to say the tube needed to be replaced when he was finished. There are many complaints about Precision Door. I had them validated today. I recommend you rethink the ethics training and teach your workers how to be fair in the actual job and stop trying to pad the bill. It is my assumption the "higher ups" tell them to do this. I called someone that was actually referred to me and he was here with in the hour of your employee leaving. He replaced both springs and the rollers, checked the "concerns" pointed out to me which was several things, and saw no issues that needed to be addressed out side of tightening a couple of nuts and bolts....at no extra charge. The total cost...$343.90. I will not recommend your service to anyone. By your shady business practices and high cost, you are putting yourself out of business. Good luck with that. On a brighter note, the young man was polite, even when I called him out on his business practices. Retrain him he just might be a good employee. Sincerely, Debi.
- Mike Eckard
Mrs. Eckard, Thank you for your recent feedback. I appreciate you taking the time to speak with me and giving more insight as to what took place during your recent service appointment. As discussed during our phone conversation, our number one priority is taking care of our customers and providing the best quality products and service possible. I would like to apologize for not meeting that standard for you. We are a company of integrity take your safety and security seriously. Although other companies may differ in their approach, we prefer to offer only long term solutions rather than a temporary fix that could potentially result in bigger issues in the future. We are always looking for better ways to improve our level of service and expertise and your input helps us achieve that. Should you have any other garage door needs, I would greatly appreciate another opportunity to prove to you why we are the most preferred garage door company in Northwest Arkansas. Sincerely, -- Jeff Equevilley Operation Sales Manager Precision Door Service of Northwest Arkansas
Bella Vista, AR
Recommended by a friend
- Patrick
Thank you for the positive review, Ms. Culp! We appreciate your business and look forward to working with you in the future!
Bella Vista, AR
I was referred by a friend. I was very pleased with the service man’s honesty, professionalism, helpful information to what the problem was and what my choices were. I was very pleased with the quick service the same day that I called. I had saved one or your ads and got the no service call charge! I would recommend Precision Door to everyone!
- Karen J Willis
Thank you for the great review, Karen! We were happy to be of assistance and appreciate the opportunity!
Bella Vista, AR
Google reviews showed a lot of positive feedback, I was impressed by your Web Page and the support hours. The Service Technition Jacob Baggett was extremely professional. He explained all of our options clearly so I was able to make a good choice on what I wanted. He was very personalble and I told him he was in the right business!!
- Patrick
Thank you so much for taking the time to leave us a positive review, Mr. Bourque. We will be sure to pass along your kind words to Jacob! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Bella Vista, AR
The technician was prompt and polite,we had a new door installed in December, one panel broke I waited since beginning of March for a replacement panel the technician came on 18 July to finally replace it and it was the wrong color so still not fixed and not happy
- Marianne Elliston
Thank you for taking the time speak with me today. We greatly appreciate the feedback and giving us the opportunity to resolve the issue. As discussed during our phone conversation, I will personally stay in contact with you and provide you with updates regarding the status of the correct panel. In the meantime, feel free to contact me directly with any questions or concerns you may have in the future.
Product:
Bella Vista, AR
Very pleased with installing of my door and Andrew was very helpful in answering all my questions arrived on time. I am a very happy customer
- Patrick
We are happy to hear Andrew provided great service for you. Thank you for the awesome review! We appreciate your business and look forward to serving you again!
Product:
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Looked for garage door repairs and locations near us. Called one no answer, called another and did not tell us until later in day that they could not get to us until you. Called Precision and actually answered call, gave me a choice of two times and said tech would call before arrival. He did that and also his picture and profile was sent. He looked the situation over and fixed our problem and advised us on other issues that we should be aware of. Very satisfied with the work and tech.
- Patrick