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Read what people are saying
about Precision Garage Door in:

Springdale Area, AR

Precision Garage Door of NWA & River Valley
has received 96 reviews, averaging 4.86 Stars:
1 2 3 4 5
Review:

Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.

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A Response from: Patrick Behrens

Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Steve and Alex did a great job. Friendly and fast service, was fixed the same day.

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A Response from: Patrick Behrens

Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

I needed to find out why my door was making so much noise, I saw the TV add and called to set up an appointment. Aaron was able to come the same afternoon and gave me his suggestions and quotes. I decided to go with replacing my 20 year old garage door with a new one. It will be installed in 3 to 4 weeks.

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A Response from: Patrick Behrens

Thank you for your review Emily! We are glad that you saw us on TV and gave us a call! We cant wait to see your new doors, The Precision Family.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Super nice technician! Took time to explain and cleaned up!

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A Response from: Patrick Behrens

Thank you for your review Jamy! We take pride in making sure our customers are 100% satisfied and we are glad to hear George was able to do that for you. Best regards, The Precision Family.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Professional friendly service and time to answer questions. George Carpenter is the man who exceeded my expectations.

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A Response from: Patrick Behrens

Outstanding! We are happy to hear George was able to exceed your expectations Mr. O'Neal. We appreciate your business, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

We called Precision because of an add in a coupon book we received in the mail. Very timely, courteous, and knowledgeable. Price for the repair was given before work was done and it was reasonable. We are very pleased.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review. We are thrilled that you were happy with the service you received! If you need anything, just ask! We appreciate your business. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Excellent service, very satisfied

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A Response from: Patrick Behrens

Thank you for the great review Mr. Ciaravino. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Fantastic service and very friendly tech. He was very thorough with his work.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Justin was the best! He did a great job explaining what was wrong with our door. He fixed the problem and the door works great and is alot quieter!. Great customer service

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
Review:

First let me say that Aaron Hart, your service technician, was first class in every way. He was punctual, polite, informative and very professional and I would rate him 5 stars. In fact, I was very impressed with everyone I talked to with your company, and from that standpoint I have no criticisms at all. Your people were courteous, and you did a great job of keeping me informed. I do however have a problem with the fact that despite the fact that Aaron diagnosed a loose chain he was unable to make any adjustments to it due you your current company guidelines. While I don't question your right to decide what services your provide, I do find it disappointing that a service as basic as tightening a chain would not be available from your company, especially for the amount of the service charge and diagnoses charges made. I do believe that your unwillingness to provide such a basic service should have been disclosed prior to your visit.

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Service Provided:
Garage Door Repair

Review:

Polite, excellent service, very prompt.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Very professional and work got done quickly very happy with their service

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A Response from: Patrick Behrens

Glad we could help, Shawn. We appreciate your business and look forward to serving you in the future!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Thank you to all the Precision crew for the installation of a new door opener and springs replacement. You guys are a great group to work with! Thanks Justin and Casey!!

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Earney. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I was very thankful that Precision Garage Door Service was able to get someone out here within a day (on a Saturday no less). Justin Peterson kept in touch to make sure I knew how quickly when he would get here. He was very professional and explained the issue I was having, provided options for repair and was clear about each line item on those estimates. He did a great job, and I was impressed with the personal touches, professionalism and clear communication of this company.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Bentley! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

I am so pleased with the service I received. Tyler was prompt, polite and knowledgeable. He was able to get everything in working order in less than an hour. Thanks for such great service!

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Schleisman! We are happy to hear Tyler provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Our garage was off line and door and opener is pretty old. Call around 930am and they were able to get Tyler Rhine within an hour. Tyler was knowledgeable and friendly. I could tell he really loved and enjoyed his job. I would recommend Precision to anyone with garage issues.

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A Response from: Patrick Behrens

Thank you, Jeff, for the stellar review! We will certainly pass the information along to Tyler, letting him know just how happy you were with the service. We appreciate your business! Respectfully, PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our garage door broke last night, and the garage door repair place we usually use was unable to fix it. They recommended Precision. Precision guys were great: they rebuilt the door and were a joy to work with. Door now works better than it did when we bought our house over a year ago. Thanks!

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A Response from: Patrick Behrens

We love to hear it, Bethany! Thank you for entrusting us with your project, it was truly a pleasure serving you! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Very upfront no hidden fees even got it fixed on a Sunday. Very recommendable

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Cline! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From how they received my call to the wonderful work they did, this repair has turned from a nightmare to a dream. Steve Colley was professional and helpful and gave me an honest and direct quote and helped me find the best solution to my garage door problems. I look forward to doing business with Precision Door again.

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A Response from: Patrick Behrens

We love to hear it, Mr. Bowernan. We appreciate your business and look forward to working with you again in the future as well! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Repeat customer and repeat outstanding service. I called Precision this morning. Minor repair need - tech was out and done with work complete by 1pm. I am a happy camper. Outstanding communication, pricing, and qualify of work. Katherine Hudson

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A Response from: Patrick Behrens

Thank you, Katherine, for the awesome review! We're proud to always be a part of your projects! As always, we appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Justin Peterson
Review:

I chose precision because my neighbor recommended them. A tech, Steve, came out to my house and was absolutely fantastic. He did his job and gave me an estimate, but it was how he did it that mattered. He explained all the finer details about their warranty as well their products versus the factory products. He gave me the details and pricing and let me decide. There wasn’t any bullying or pushing to upsale me on their stuff. Steve was awesome and ended up being the reason that I chose to use precision.

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Davis! We work hard to meet expectations like yours, and we’re happy to hear Steve hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Both Travis and Tyler are great. Very nice and friendly people who are very good at what they and communicated very well to let me know what is going on with my garage door and what we can do about it. Highly recommend

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A Response from: Patrick Behrens

Thank you, Sean, for the kind words. We appreciate your business and look forward to working with you again in the future! Respectfully, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Travis did a great job and he's a very nice guy. The only reason I wouldn't use you again is due to the price, I feel the price was a little high for two springs. I would rate Travis a 5 but over-all due to the price a 2.

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A Response from: Patrick Behrens

Barbara, thank you for leaving us a review. We're glad Travis left a great impression! We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Review:

Patrick Behrens, it has been a pleasure to met you. Dayton Thouvenell, your technician was very professional in installing the new garage door and opener which is so quiet. We hope to see you again soon. You will receive all our business in the future! God bless you!

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A Response from: Patrick Behrens

God bless you as well and likewise, Mr. Pentz! I know that when shopping for new doors, we were not your only option available. We are so proud and humbled to be the ones that got to be part of your project. From all of us here at Precision, we appreciate your business and wish you and your wife the absolute best! Enjoy that new garage door. Sincerely, Patrick Behrens

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Thanks your services are very appreciated and we’ll get back with y’all soon on the garage door motor around February or March thanks scott & Ruby hierarchical Have a safe New Year’s Eve.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. & Mrs. Gierach! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Review:

Very professional ,polite,and work conscious .

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A Response from: Patrick Behrens

Thank you, Trisha, for the great review. We are pleased to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

5 stars. Technicians were very friendly and helpful. I would recommend them and your company to anyone. Thanks for your prompt service.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Heathman! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

They were excellent to deal with. Very knowledgeable, polite, and prompt. Definitely would use again, and recommend highly.

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A Response from: Patrick Behrens

Thank you for the kind words, Lonnie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Jake did a phenomenal job

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Stallings! We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Needed an estimate for updating our garage door and called Precision based on qualifications and reviews. The techinican that helped with the estimate was prompt, courteous, and knowledgeable. Would definitely recommend Precision Door Service and we will be purchasing our new door and opener with them.

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A Response from: Patrick Behrens

Thank you, Sarah, for giving the opportunity to be part of your project. We are confident you will love that new garage door and opener. We appreciate your business and your continued support! Sincerely, Your Door Team at PDS of NWA

Service Provided:
Install Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618