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Read what people are saying
about Precision Garage Door in:
Springdale Area, AR
Precision Garage Door of NWA & River Valleyhas received 105 reviews, averaging 4.85 Stars:
Springdale, AR
Thank you very much for sharing your positive experience and your recommendation, Mr. Smith! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete the job. Thank you for choosing Precision! We look forward to working with you again!
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Springdale, AR
$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.
- Richard Clark
The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.
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Springdale, AR
Quick and accurate. Very courteous.
- Patrick
Thank you for the great review Mr. Davis. We appreciate your business!
Springdale, AR
Andrew was on time to install our new garage door. He also asked me about options I had when installing. He was great to work with and would definitely use them again.
- Patrick
Thank you very much for the amazing review, Chris! We take pride in providing the best possible service to our customers, and we are happy to hear Andrew did just that! We appreciate your business and look forward to serving you in the future.
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Springdale, AR
Appointment was fast and easy to schedule. Work was first class and efficiently completed.
- Patrick
Thank you, Mr. Smith, for the great review! We are happy to hear that you were pleased with our service! We appreciate your business and look forward to working with you again.
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Springdale, AR
Very courteous, polite and professional. New exactly what our problem was after checking all possibilities. Would recommend your company to everyone who is having problems with their garage. Thank you Precision!
- Patrick
Thank you for the positive review and recommendation! We are happy to hear you had a good experience, and we look forward to serving you in the future!
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Springdale, AR
Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing
- Erin Williams
Springdale, AR
I called Precision after seeing a TV ad.. Justin Peterson arrived early for the appointment after calling first. My old garage door was almost 20 years old and there were many issues which he patiently explained to me in detail. He explained my options and ordered my new door and opener. Wes Smith was the technician who installed my new door. He was also excellent. He arrived on time and besides installing the new door and opener, he helped me understand the new features and even swept out the garage. Every step of this transaction was professionally done. I love my new door and opener and am so happy to have the insulated door.
- Patrick
It is a pleasure to hear that your service was great from start to finish! Justin and Wes are valuable members of our team. Your door is gorgeous , and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
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Technician: Justin Peterson
Goshen, AR
Aaron was my tech. very personable and explained everything in great detail. it was a pleasure to be able to work with him.
- Patrick
We are pleased to hear you had a great experience with Aaron. Thank you for choosing Precision for your garage door services! We look forward to working with you in the future!
Springdale, AR
Steve and his apprentice did a quick and great job!! Upfront with pricing and what all was included and gave me other options for my consideration. This is the second time I've had Precision to work on my two garage doors and each time it was a great experience. I would suggest them to anyone who would ask.
- Greg Ferus
Thank you for your wonderful review Mr. Ferus! We take pride in providing the best possible service to our customers and we are happy to hear that Steve and Trenton were able to do that for you! It's great to have you on our team. We appreciate your business, The Precision Family.
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Springdale, AR
Steve and Alex did a great job. Friendly and fast service, was fixed the same day.
- Josh Davis
Thank you for your review Mr. Davis. We take pride in 100% customer satisfaction and glad to hear Steve and Alex were able to do that for you. We appreciate your business, The Precision Family.
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Springdale, AR
I needed to find out why my door was making so much noise, I saw the TV add and called to set up an appointment. Aaron was able to come the same afternoon and gave me his suggestions and quotes. I decided to go with replacing my 20 year old garage door with a new one. It will be installed in 3 to 4 weeks.
- Emily Dippie
Thank you for your review Emily! We are glad that you saw us on TV and gave us a call! We cant wait to see your new doors, The Precision Family.
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Springdale, AR
Super nice technician! Took time to explain and cleaned up!
- Jamy Livingston
Thank you for your review Jamy! We take pride in making sure our customers are 100% satisfied and we are glad to hear George was able to do that for you. Best regards, The Precision Family.
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Springdale, AR
Professional friendly service and time to answer questions. George Carpenter is the man who exceeded my expectations.
- Gene O'Neal
Outstanding! We are happy to hear George was able to exceed your expectations Mr. O'Neal. We appreciate your business, The Precision Family.
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Springdale, AR
We called Precision because of an add in a coupon book we received in the mail. Very timely, courteous, and knowledgeable. Price for the repair was given before work was done and it was reasonable. We are very pleased.
- Patrick
Thank you for taking the time to leave us a review. We are thrilled that you were happy with the service you received! If you need anything, just ask! We appreciate your business. Thank you for choosing Precision!
Springdale, AR
Excellent service, very satisfied
- Patrick
Thank you for the great review Mr. Ciaravino. We appreciate your business!
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Springdale, AR
Fantastic service and very friendly tech. He was very thorough with his work.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
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Springdale, AR
Justin was the best! He did a great job explaining what was wrong with our door. He fixed the problem and the door works great and is alot quieter!. Great customer service
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Springdale, AR
First let me say that Aaron Hart, your service technician, was first class in every way. He was punctual, polite, informative and very professional and I would rate him 5 stars. In fact, I was very impressed with everyone I talked to with your company, and from that standpoint I have no criticisms at all. Your people were courteous, and you did a great job of keeping me informed. I do however have a problem with the fact that despite the fact that Aaron diagnosed a loose chain he was unable to make any adjustments to it due you your current company guidelines. While I don't question your right to decide what services your provide, I do find it disappointing that a service as basic as tightening a chain would not be available from your company, especially for the amount of the service charge and diagnoses charges made. I do believe that your unwillingness to provide such a basic service should have been disclosed prior to your visit.
- James Mitchell
Springdale, AR
Polite, excellent service, very prompt.
- Beth Nail
Springdale, AR
Very professional and work got done quickly very happy with their service
- Patrick
Glad we could help, Shawn. We appreciate your business and look forward to serving you in the future!
Springdale, AR
Thank you to all the Precision crew for the installation of a new door opener and springs replacement. You guys are a great group to work with! Thanks Justin and Casey!!
- Candice Earney
Thank you for the kind words, Ms. Earney. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business! Best regards, The Precision Family
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Springdale, AR
I was very thankful that Precision Garage Door Service was able to get someone out here within a day (on a Saturday no less). Justin Peterson kept in touch to make sure I knew how quickly when he would get here. He was very professional and explained the issue I was having, provided options for repair and was clear about each line item on those estimates. He did a great job, and I was impressed with the personal touches, professionalism and clear communication of this company.
- Philip Bentley
Thank you for sharing your positive experience with us, Mr. Bentley! Our goal is 100% customer satisfaction, and it sounds like Justin achieved that goal with you. We appreciate your business! Best regards, The Precision Family
Springdale, AR
I am so pleased with the service I received. Tyler was prompt, polite and knowledgeable. He was able to get everything in working order in less than an hour. Thanks for such great service!
- Stacy Schleisman
Thank you for the great review, Ms. Schleisman! We are happy to hear Tyler provided you with excellent service and solved your garage door issue. We appreciate your business! Best regards, The Precision Family
Springdale, AR
Our garage was off line and door and opener is pretty old. Call around 930am and they were able to get Tyler Rhine within an hour. Tyler was knowledgeable and friendly. I could tell he really loved and enjoyed his job. I would recommend Precision to anyone with garage issues.
- Jeff Bradley
Thank you, Jeff, for the stellar review! We will certainly pass the information along to Tyler, letting him know just how happy you were with the service. We appreciate your business! Respectfully, PDS of NWA
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Springdale, AR
Our garage door broke last night, and the garage door repair place we usually use was unable to fix it. They recommended Precision. Precision guys were great: they rebuilt the door and were a joy to work with. Door now works better than it did when we bought our house over a year ago. Thanks!
- Bethany
We love to hear it, Bethany! Thank you for entrusting us with your project, it was truly a pleasure serving you! We appreciate your business! Sincerely, PDS of NWA
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Springdale, AR
Very upfront no hidden fees even got it fixed on a Sunday. Very recommendable
- Jeremy Cline
Thank you for sharing your positive experience with us, Mr. Cline! Our goal is 100% customer satisfaction, and it sounds like Tyler achieved that goal with you. We appreciate your business!
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Springdale, AR
From how they received my call to the wonderful work they did, this repair has turned from a nightmare to a dream. Steve Colley was professional and helpful and gave me an honest and direct quote and helped me find the best solution to my garage door problems. I look forward to doing business with Precision Door again.
- Ed Bowernan
We love to hear it, Mr. Bowernan. We appreciate your business and look forward to working with you again in the future as well! Sincerely, PDS of NWA
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Springdale, AR
Repeat customer and repeat outstanding service. I called Precision this morning. Minor repair need - tech was out and done with work complete by 1pm. I am a happy camper. Outstanding communication, pricing, and qualify of work. Katherine Hudson
- Katherine Hudson
Thank you, Katherine, for the awesome review! We're proud to always be a part of your projects! As always, we appreciate your business and look forward to serving you in the future! Sincerely, Your Door Team at PDS of NWA
Springdale, AR
I chose precision because my neighbor recommended them. A tech, Steve, came out to my house and was absolutely fantastic. He did his job and gave me an estimate, but it was how he did it that mattered. He explained all the finer details about their warranty as well their products versus the factory products. He gave me the details and pricing and let me decide. There wasn’t any bullying or pushing to upsale me on their stuff. Steve was awesome and ended up being the reason that I chose to use precision.
- Kyle Davis
Thank you for the kind words, Mr. Davis! We work hard to meet expectations like yours, and we’re happy to hear Steve hit the mark for you! We appreciate your business! Best regards, The Precision Family
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
This is my second time with precision doors, the first time I hade one door replaced. this time I had the other door and everything else replaced(rails, motors, springs, etc.) The installer(George...forgot his last name), went above and beyond what was expected by me. He made sure everything was perfectly leveled, centered, etc. He rewired all the old wires, sensors/eyes, and made everything look professional. I had a few boards that the motors mounted too that were splitting, I went to Lowes and bought new ones of which he replaced. I also had both doors insulated, of which I was highly skeptical of the difference that would make since the back door had a one inch space under it to allow carbon monoxide to escape, and the central heat and air doesn't extend to my garage. However since the instillation my garage maintains almost the exact temperature as inside my house, I am amazed by that. The only complaint I have seen in the reviews is the cost of their services. As with all things, you get what you pay for...and I am totally silicified with what I got, for what I payed. When it comes to buying expensive things like computers, welders, and even shoes...you can save a lot of money by buying them from Walmart...but I promise you, they wont last as long. I will definitely recommend others to Procession Doors and no offence to the rest of your guys, but ask for George :) Thanks again.
- Patrick