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Read what people are saying
about Precision Garage Door in:

Fort Smith/ River Valley Area, AR

Precision Garage Door of NWA & River Valley
has received 149 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

The Tec that came and fixed my Garage door was so knowledgeable of what he was doing , answered all my questions . He is the kind of Tec that cares about his job. Need more like him.

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A Response from: Patrick Behrens

Thank you for the stellar review, Ms. McKown! We are proud Jacob is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Sometimes, with any project, things just don't go right, anyone can and does make errors, that's not what's important, what is important is what happens next. I can with all confidence tell you that the upper management at Precision Doors NWA knows and will do what is right. without going into detail, we had a couple of issues, those things were handled both expeditiously and entirely profession. Now if you like doing business with real professionals, courteous, and sympathetic people, then Precision doors NWA is the perfect place to call. I fully endorse and support this company Rick Hudson

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A Response from: Patrick Behrens

Thank you, Mr. Peterson, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your projects in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.

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A Response from: Patrick Behrens

Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

David came by promptly, after a courtesy call to let me know he was on the way. He was polite and professional.

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A Response from: Patrick Behrens

Thank you, Ms. Raney for the great review! We will certainly pass along to David, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

excellent worker, right on time and fixed what needed to be fixed

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A Response from: Patrick Behrens

Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Drew Bates
Review:

Tech was actually early, polite, and knowledgeable.Great job on diagnosing the problem.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Snider! We are pleased to hear you are happy with Precision and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very nice and knowledgeable. And arrived timely. Thank you for having this employee and when I need the opener replaced, I will certainly request him. Thank you.

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A Response from: Patrick Behrens

Thank you for the kind words, Pamala! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

I would give this 5 stars....however...I just got back from the grocery store, just hours after the guys finished and discovered 2 dents in the panel just below the panel with the windows in it. I am sick about this. I have taken pictures of them and will text them to you. If you're looking straight on you don't notice them so much but at an angle, they are quite noticeable. The installers were great guys but as expensive as this door was, I wanted it to be perfect. Very disappointed!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I chose your company from Angi’s List. I was impressed by two things: the promptness of your response and the expertise and politeness of Dustin. I asked him to present a variety of options and he was happy to comply. I felt supported in my decision but not pressured. I am eager to have my new doors installed.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and hope you enjoy your new doors! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Dustin Mclean was courteous and professional. He was very helpful and was on time. I was impressed with his customer service! Expectations were met. Problem was solved. Strongly recommend this company if you are in need of garage door repair and maintenance.

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A Response from: Patrick Behrens

Thank you, Mr. Pham for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and recommendation! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service from a great technician Jacob. He was very knowledgeable and professional and completed the work exactly as he said. It was a very good experience and much appreciated.

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A Response from: Patrick Behrens

Thank you for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

I saw your commercial on TV. It said you could call 24/7, fast response time, all needed parts on truck and expert technicians. All true. I called on Thursday evening and your technician, Jacob Baggett, arrived at 9:30 Friday morning, did an excellent job installing a new garage door opener and was finished by 10:30. It was a pleasure working with your company and would highly recommend to anyone needing quick, professional service.

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A Response from: Patrick Behrens

We are glad we could help, Mr. Apperson. It was really our pleasure! We try to be as helpful and convenient as possible for our customers, and we are glad we made that happen for you. Thank you for the great review and recommendation! If you need anything in the future, let us know!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

On time, had everything needed for the job on the truck, fast and quality installation and professional technician!

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A Response from: Patrick Behrens

Glad we could help, Tilda. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Dear Patrick, I appreciate the opportunity to provide feedback. First, all employees have been very courteous and professional. I first knew of your company when I requested an evaluation of the garage door when performing a pre-purchase home inspection. I am curious if the information provided to me after a purchase service call was also provided to the seller. Appears the door and opening mechanism is a "safety issue". The motor is failing which is the actual cause of the remote and wall switch working randomly. Upon assessment, it is recommended that the door be replaced which would include the motor and other items. This is substantial expense that I will now have to incur. I would like the opportunity to discuss this further with you at your convenience. Best Regards, Brenda Lee 903-707-6490

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Was way to expensive. I was told on the phone it wouldn't cost much more than 170. Plus a military discount. The lady had my email wrong and spelled my name incorrectly after repeating 5 times

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A Response from: Patrick Behrens

Thank you for taking the time to talk with me today and giving us the opportunity to rectify the situation for you. We look forward to earning your business again in the future and thank you for trusting Precision Door Service of NWA for your garage door needs!

Comment from: Tommy Binh

I would like to change my rating to 4 stars. Even though I wasn't satisfied, they made the time to make it right. Thank you guys.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton called me to let me know he was on the way, then received a text with Trentons picture to let me know. He was very professional and knowledgeable, and ordered what I wanted very quickly. Thank y'all so much.

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A Response from: Patrick Behrens

We are glad you had a good experience from start to finish. Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Your tech was polite and did a good job in the inspection & repairs. However, whenever I was chatting with your website representative on December 11, I was somewhat disappointed. While asking what your service rate was, the rep’s reply stated that it was $89 and that it was waived if the tech completed the work. The rep was confused that it hey had sent me a reply ku intended for someone else. This is very unprofessional and doesn’t make a good impression.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Webb. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Trenton was friendly, knowledgeable and efficient. He had our door back to working properly very quickly. What a good representative for your company. Annette Baker, Van Buren AR

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. Baker! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Review:

Justin and Jason did an absolutely wonderful job installing my new garage door opener. It broke the night before Thanksgiving and they were here the day after Thanksgiving fixing it that’s pretty good service in anybody’s book. The work was exemplary. It wasn’t inexpensive, but you get what you pay for

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Justin Peterson
Review:

I was very satisfied with the work Dustin McClean did on my garage door. As a disabled senior it was such an inconvenience to have to park my car out on the driveway. When I called your office I was told the man would be here that day and his truck would have all the parts. This young man knew what he was doing and performed an amazing job. He was informative and very honest and polite. Good employee you have there. Thank you for a job well done.

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A Response from: Patrick Behrens

Thank you for that great review, Ms. Morris. We are glad we could help! If you need any other help, give us a call! Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

The technician, Trenton, was very nice, courteous, and professional and helped me understand what needed to be done.

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A Response from: Patrick Behrens

We are happy to hear our technicians continue to provide great service and leave a good impression on our customers. Thank you for taking the time to leave us a review, Ms. Riddles! We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

I was very happy about the courteous and knowledgeable service I received from Justin. He explained everything to me and answered all my questions. I saw your advertising on T.V.and had been having problems with my garage door. I chose to purchase a new door. Thanks for all the information from Justin.

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A Response from: Patrick Behrens

Thank you so much for the kind words, Ms. Martin! We are pleased to hear you have a positive and pleasant experience with us. Thank you for giving us the opportunity to serve you! We look forward to working with you again in the future.

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

The pushy tech and his multiple scare tactics about the state of my door was a bit much. He was informed multiple that all he needed to do was fix the door and no I was not replacing the whole system as even the 12 year old opener was to small. He quoted himself several times as the garage door man. His work is completely satisfactory but he 100% cost you a door and operator when I do replace it.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Return customer.

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A Response from: Patrick Behrens

Thank you for your continued business, Ms. Symonds! We look forward to serving you again in the future. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair

Review:

Great service! The technician (Trent) was on time, very professional and friendly. He immediately surveyed my door, told me what was wrong, suggested parts, and gave me a quote. He then did all the work quickly, precise, and safely. I have no doubt my garage door will be worry free for years to come and if not I will call Precision.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know!

Service Provided:
Garage Door Repair

Review:

Excellent contact by chat! Fast service! They were here the next day fully prepared! Excellent professional work! So very pleased with results! Highly recommend this company!

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A Response from: Patrick Behrens

Thank you, Ms. Coleman, for the awesome review and recommendation! We are glad to hear you were happy with the service we provided. Thank you for choosing Precision! We look forward to serving you again in the future.

Service Provided:
Garage Door Repair

Review:

Called precision door NWA to repair my shop door, very professional, keep me informed on when they would be here. Justin the tech, was very professional as well. Would recommend this company to anyone needing installation or repairs for their garage door needs.

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A Response from: Patrick Behrens

Thank you so much for the kind words and recommendation, Mr. Keith! We are thrilled to hear you had a great experience with us! Justin is a very valuable member of our team, and we are pleased to hear he's made a good impression on you. Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Trenton was our technican. He was professional and very personable. He quickly examined the garage door and assessed the issue. Trenton also helped to reprogram our remotes. Appreciated the GREAT help. Happy to recommend Precision Garage Door

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A Response from: Patrick

Thank you for sharing your positive experience and recommendation, Ms. Collins! We work hard to leave our customers feeling 100% satisfied with our service, and it sounds like Trenton did just that. Thank you for giving us the opportunity to service your home. We appreciate your business, and look forward to working with you again! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Casey arrived on time and repaired my garage door. He was friendly and knowledgeable. I appreciate his knowledge and expertise.

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A Response from: Patrick Behrens

Thank you for the review, Debby! We appreciate you giving Precision Door Service of NWA the opportunity to earn your business!

Service Provided:
Garage Door Repair

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618