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Read what people are saying
about Precision Garage Door in:
Fort Smith/ River Valley Area, AR
Precision Garage Door of NWA & River Valleyhas received 171 reviews, averaging 4.77 Stars:
Van Buren, AR
It is a pleasure to hear that your service was great from start to finish! We value our members of our team and we hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Product:
Van Buren, AR
Sam was very professional. He quickly identified the issues and resolved them in timely fashion.
- Patrick
Glad we could help! We appreciate your business and look forward to serving you in the future!
Van Buren, AR
Tack was very friendly. Very knowledgeable. And explained what issues he corrected. And what further issues I might see.
- Patrick
Glad we could help Mr. Eatmon. We appreciate your business and look forward to serving you in the future!
Product:
Van Buren, AR
Called to schedule someone to fix a 22 year garage door with an 8 year broken spring. Was told $99 to $299. Service guy shows up and says he will ONLY replace with 2 springs for $800 to $1100. I say no but then have to pay $50 for him to leave. Was never told about a service call fee.
- A. Bender
Thank you for your Review. We need feedback from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. In your case, I understand that you are displeased with our Service Fee. When we spoke I understood that the Service Fee was NOT mentioned to you, and I immediately refunded the $49.95 for you. The reason for the Service Fee as we discussed on our call is to cover the high cost of having trucks and employees available 24 hours 7 days a week. The Service Fee as we spoke also includes a 27 point Safety Inspection, and any of our recommendations of repairs that may be needed to get you back to having a fully operating garage door that's safe for you and your family. We appreciate your business. Please don't hesitate to contact me to discuss anything further.
Yes if I could 5 star the customer service I sure would! Thank you Mike for contacting me and refunding the service fee. I greatly appreciate it. Cade was super nice also!
Product:
Barling, AR
Very good service. Rates not bad. Very pleased
- Arlyce Reed
Fort Smith, AR
They show up quickly. Care about their customers. And they are professionals!
- Patrick
Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fort Smith, AR
They came out the same day I called and did a great job, great service and great company to do business with.
- Tommy Manley
Thanks for the kind words Tommy! We appreciate your business!
Product:
Fort Smith, AR
Did a very professional job and very quickly.
- Patrick
Thank you for the great review, Mr. Danel. We appreciate your business!
Product:
Fort Smith, AR
Recomemded by my customers. Service is great.
- Patrick
Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Product:
Van Buren, AR
I was very impressed with the response time, the gentleman was very knowledgeable and helpful,,took care of the problem, very satisfied with your company, thank you
- Patrick
Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Van Buren, AR
Great service, fast response, thorough diagnosis and always reliable service!
- Patrick
Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!
Van Buren, AR
Did a excellent job
- Patrick
Thank you for the great review Mr. Snider. We appreciate your business!
Paris, AR
We’re Very Grateful to Dustin and his Co-worker for getting our Garage Door Spring repaired in such a Timely Matter.
- Patrick
Thank you very much for the kind words, Mr. Mings! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Product:
Alma, AR
Quick and affordable service! Great people to do business with.
- Patrick
Thank you for sharing your positive experience with us, Mr. Thompsom! Our goal is 100% customer satisfaction, and great to hear our team has achieved that goal with you. We appreciate your business!
Product:
Residential Installer: Acoya Herron
Fort Smith, AR
Our technician Jacob was phenomenal. He not only made sure we knew what was happening every step of the way and saved us some money but he was just a really nice person and made you feel super comfortable with everything. We will definitely use this company in the future if we ever need any other garage door repairs.
- Patrick
Thank you very much for the amazing review, Mr. Zorbaugh! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business and look forward to servicing you again in the future! Best regards, The Precision Family
Product:
Alma, AR
Thank you for sending Jacob out to service the overhead door today. He was prompt, very professional and figured out the issue immediately. In today’s work environment, Precision Door Services is very blessed to have such a valuable employee.
- Patrick
Thank you, Mr. Duff for the stellar review. As consumers ourselves, we understand how important customer service truly is. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA
Product:
Greenwood, AR
Outstanding!!
- Patrick
Thank you for the great review, Mr. Bryant. We appreciate your business!
Fort Smith, AR
Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.
- Patrick
We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA
Van Buren, AR
Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Van Buren, AR
Justin did a great job! Very friendly. I appreciate you guys coming out the same day.
- Patrick
Thank you, Mr. Creamer, for the stellar review! We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's busy schedules. We will be sure to pass along your kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Technician: Justin Peterson
Fort Smith, AR
Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!
Product:
Poteau, AR
Easy to make an appointment. Next day service call and repair and replacement. No waiting on parts The service person was polite, knowledgeable and honest. Would recommend Precision and use them again
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. and Mrs. Cofer! We pride ourselves on the quality of products and level of service we provide, and are pleased that we can provide that for you! We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Technician: Justin Peterson
Greenwood, AR
The Tec that came and fixed my Garage door was so knowledgeable of what he was doing , answered all my questions . He is the kind of Tec that cares about his job. Need more like him.
- Patrick
Thank you for the stellar review, Ms. McKown! We are proud Jacob is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Product:
Van Buren, AR
Sometimes, with any project, things just don't go right, anyone can and does make errors, that's not what's important, what is important is what happens next. I can with all confidence tell you that the upper management at Precision Doors NWA knows and will do what is right. without going into detail, we had a couple of issues, those things were handled both expeditiously and entirely profession. Now if you like doing business with real professionals, courteous, and sympathetic people, then Precision doors NWA is the perfect place to call. I fully endorse and support this company Rick Hudson
- Patrick
Thank you, Mr. Peterson, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your projects in the future! Best regards, The Precision Family
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Senior Residential Installer: Chris Wickham
Van Buren, AR
Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.
- Patrick
Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Product:
Fort Smith, AR
David came by promptly, after a courtesy call to let me know he was on the way. He was polite and professional.
- Patrick
Thank you, Ms. Raney for the great review! We will certainly pass along to David, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Van Buren, AR
Acoya did an amazing job replacing our garage door opener! Precision needs to be very proud of him. Very professional & would highly recommend him & Precision.
- Patrick
Thank you very much for sharing your positive experience and your recommendation. We are proud Acoya is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Product:
Residential Installer: Acoya Herron
Van Buren, AR
excellent worker, right on time and fixed what needed to be fixed
- Patrick
Glad we could help Ms. Fram. We appreciate your business and look forward to serving you in the future!
Fort Smith, AR
Tech was actually early, polite, and knowledgeable.Great job on diagnosing the problem.
- Patrick
Thank you very much for the kind words, Ms. Snider! We are pleased to hear you are happy with Precision and look forward to working with you in the future!
Product:
Muldrow, AR
Very nice and knowledgeable. And arrived timely. Thank you for having this employee and when I need the opener replaced, I will certainly request him. Thank you.
- Patrick
Thank you for the kind words, Pamala! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
New door opener is amazing so much quieter than our last great choice going with the belt drive. Tech was great to talk about options and was very informative for future will plan on doing business with Precision again.
- Patrick