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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Fantastic! Precision has it figured out…Take care of your customers. Seth was so kind and professional. If you are not using Precision, you are using the wrong place! Thank you Precision!

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Excellent service and timely manner.

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Sam Manes Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Sam Manes
Review:

Justin quickly got the door operating, plus explained what caused the opener to malfunction. Pointing out issues with the actual door, that bowed. Justin is very professional, informative and made sure we understood what he was conveying. Good Job!

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Justin Peterson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Justin Peterson
Review:

Sam Manes was extremely professional. I’m grateful.

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Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Sam Manes
Review:

Sam, my technician, was professional and friendly. He explained the problem, gave me solutions, and fixed the issue in a timely manner. Thank you!

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Sam Manes Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Sam Manes
Review:

I have used Precision Door for the last 7 years. All of their services have been well done, and completed as expected. The technicians are alway polite and explain all details. I am 100% satisfied.

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Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Excellent experience! Very professional and resolved the noise issue as well as servicing both doors. Communicated what was done.

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Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
Review:

Sam was earlier than expected, which was very nice! He was very knowledgeable and explained everything to us very well . We would recommend Precision Door .

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Sam Manes Service Provided:
Install Garage Doors

Technician: Sam Manes
Review:

Precision Garage Door does a friendly and professional job for me and has come over the same day I call or the next day at the latest! Drew was a pleasure to work with and explained exactly what was wrong and what needed to be done to fix it and how long it would take. He also showed me an itemized break down of the costs involved before he got started. I would definitely recommend Precision Garage Door for any installation or repair!

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Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Ethan did a great job. Professional, timely and personable. Thanks!

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Ethan Guenther Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Ethan Guenther
Review:

Very professional, very accommodating. Any other service I need in the future, I will use these folks again..

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Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

I have had positive experience with Precision in the past & knew they were the company I wanted to contact.

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

They did what they said they would do. They did it on time. They showed me the failure and the cause. They gave me options for the repairs and the benefits of each option. Every recommendation they made was based on common sense. And, I was allowed to make my decision with no pressure. I spent 35 years in the Car dealership business, I know pressure. Sam Manes was my technician for these repairs. He was professional, and personable. He treated me like he’d known me for years. He did the repair with “precision “ and he was meticulous with his time and tools. He went above and beyond to make sure everything was adjusted and operational before he left. I highly recommend Sam and Precision Door Service of NWA!

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Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

I am always impressed with your guys. You explain what’s needed and you shows us the problem. You find ways to gives us the best price you can and with no interest for 18 months. You just can’t beat the quality for the price. David Stubbs is my representative. He listens and does his best to meet my needs. Great guy and Great Company.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: David Stubbs
Review:

Prompt, courteous service. Competitive prices.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Fixed my door when other local company couldn’t. The other company told me I needed a new board in my door opener - the Precison tech (Drew) set the limits with no problem after first setting the door up properly. Next time I’ll call precision first.

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Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

We are very happy with our service and repairs. We are also happy that Precision is available on the weekends. Sam was professional, efficient, and so nice to work with.

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Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Very helpful getting my MyQ reprogrammed.

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Drew Bates Service Provided:
Garage Door Opener Install

Technician: Drew Bates
Review:

Technician David Stubbs was fast and professional in repairing our garage door. He explained and showed the damage on our garage door. David also repaired everything quickly and efficiently. Thank you, David and Precision.

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David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

Sam came out and replaced a backup battery in one of our garage door openers. He was very professional and informative as to what he was doing. He got the job done quickly! I am very happy with the job and his service. Thank you! We will be using Precision Garage Doors for any and all future needs! Thank you again! Bob and Stevie

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Sam Manes Service Provided:
Garage Door Opener Repair

Technician: Sam Manes
Review:

Luke was very helpful and explained everything before and after servicing our garage door. Great service!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Courteous friendly professional ~ listened & showed me what steps he took in keeping our garage doors maintained! Thank you!

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
1 2 3 4 5
Date: 09/09/2024
Garage Door Repair
,
Review:

Very impressed with crew. Did thorough, efficient job of correcting damaged garage door. Prompt in arrival; kept me informed with details of: background/picture of the tech: when departing to my location and info about the Company. When I made decision to replace door, very comprehensive review of choices, dimensions and technical info on materials/guarantees and estimated date for installation. Courteous and customer focused organization

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Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
Review:

Justin was very nice and professional. He explained all of our options and once our decision was made he got right to work. Superior work and excellent service!

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Great technician but poor company policy. Sam, the technician was excellent, he was helpful and communicated well. I do feel that the policy of requiring a $50 service charge before getting a quote is not a good business practice. If a customer wants to get a second opinion this policy makes that very hard as they then have to lose the service fee. In my case, I did want a second opinion and Sam did waive the service fee after I asked which was good customer service. Also, I noticed that there was company "policy" that forced me into more expensive repairs.

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A Response from: Patrick Behrens

I would like to thank you for the great review of our technician Sam. We have a compressive training program including hiring an outside training company to make sure that our technicians represent us in the very best manor. We also send each technician to every job with a fully stocked truck so that they can solve 98% of the garage door problems our customers encounter and we generally do that in just one trip. We do charge a modest service fee that we disclose before setting each appointment. We also give the technicians the authority to wave this modest  fee if there were any sort of  customer confusion about the the customer having agreed to this fee before booking their appointment with us. This is exactly what Sam did in your case. We do wish you the best of luck in getting your garage door repaired.

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Technician: Sam Manes
Review:

Someone answered the phone on a holiday and made an appointment for my repairs. Technician was very knowledgable and patiently explained the issues with my door and showed me the problem areas. He had everything he needed with him and completed the repair quickly. He arrived on time as well.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Precision Garage Door service was excellent! Luke was prompt (early even), professional, and quick. I'm glad they were open on Labor Day. Why our garage door couldn't have failed 48 hours prior to that, I don't know, but that's just how it is sometimes... But he helped get my car out and then he got it working by noon. Would highly recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We called to have the coil spring replaced. An inspection revealed the need to rebuild the garage door. Our tech was able to show me the cracks in the hinges and the worn rollers and parts. I could see the wear and tear of thirty years and we agreed to update everything. We were given accurate information and fair pricing. The work was done quickly and everything runs so much better.

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David Stubbs Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
Review:

Easy to do business with…excellent service from a very knowledgeable service technician.

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Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Sam Manes
Review:

Sam was here at the beginning of the 2-hr time frame I was given. He knew exactly what needed to be done and thankfully had a new battery on his truck. He helped me program the number pad outside and gave me helpful advice on keeping the garage door in good shape. Thank you! Would definitely use Precision again.

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Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618