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Garage Door Repair Reviews in NWA & River Valley (Page 2)
Precision Garage Door of NWA & River Valleyhas received 1654 reviews, averaging 4.88 Stars:
Bella Vista, AR
Mountainburg, AR
Outstanding in all regards. Having broken cables, the door was a miserable mess but is like brand new now. The cables along with new rollers,springs and opener were replaced. Thank you very much.
- Angie Cartwright
Fayetteville, AR
We used Precision Garage Door to install new motors and again later to replace a broken spring. They have the absolute best service and friendliest people! Luke was the technician that did our most recent repairs - he got here quickly, explained everything thoroughly, and even offered to come back at any time if we had any problems at all. Thanks so much to Luke and Precision Door for making everything so easy!
- Kirsty Turpin
Fayetteville, AR
Arrived early, reasonable rates for the services, fixed the issue quickly, and also pointed out what we had quietly suspected would indeed be future problems.
- Joshua Imboden
Springdale, AR
I had decided to have my two garage doors looked at due to some irritating noises they were making the past six months. No surprise, your techs determined both had wear and tear from use over the years. The drive tracks and gears and wheels were greatly worn. Luckily your team was able to size the multiple repairs, and we agreed to a price. Repairs were completed that day with my doors upgraded to include a Wi-Fi interface, LED internal lights, cameras and room sensors. The overall cost was admittedly a surprise, but the final product and related functionality were worth it. My thanks to your crew and their professional workmanship.
- Fred Stanchi
Service Provided:
Product:
Technician: Drew Bates
Fayetteville, AR
Luke did a great job, very professional, knowledgeable too. Thanks, Garry
- Jennifer Drake
Rogers, AR
The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.
- Alex and Gina Stratigakis
Cave Springs, AR
Ethan was awesome! He came the next day and fixed everything and had us updated and operational in an hour!
- John Kish
Service Provided:
Product:
Technician: Ethan Guenther
Neosho, MO
Thank you for the quick response and repair. Ryan was very knowledgeable and friendly, he explained to me why my door was malfunctioning. He replaced the keypad and all is well once again thank you again, Ryan!!
- Marcy Dunn
Bella Vista, AR
Tech very friendly. Finished repairing my garage door in very timely manner.
- Jane Mollicone
Fort Smith, AR
Zach was very friendly and knowledgeable. I. Used to install garage doors. He went over and above to service, every part on the door and not just a broken part. He took to explain the invoice in great detail.
- Bobby Nolen
Rogers, AR
Positive: love making appointments on line, good office communication, service tech arrived early. Negatives: all showing on line appointments are not necessarily available, tech has very pushy sales tactics, probably paid on commission
- Suzanna Reed
Fort Smith, AR
HAD CALLED SEVERAL GARAGE DOOR COMPANY, they responded the quickest, sent service tech out next day , it doesn't get better then that. Friendly
- Mike Hanna
Bella Vista, AR
I found your company online. Both of the guys were courteous and professional, got the job done in a short time. Thanks.
- Anonymous
Lowell, AR
Very honest. Got the work done in an hour.
- Kathy Wagner
Rogers, AR
Told me that i needed a new garage door. Had a quote handy and ready to go for me. Would not replace the springs because of "Structural issues". Called another company and they replaced the springs and cables for me.
- Called someone else
Bella Vista, AR
Best service tech I've worked in my home garage Ryan McKinley well done job. Very good asset to your company.
- Mike Foster
Bentonville, AR
I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.
- Genny Kistner
Fort Smith, AR
Ethan did a good job explained what happened as well as what might happen in future
- Charlene Moore
Bentonville, AR
Service was above expectations. Drew did a great job.
- Will Tippins
Alma, AR
Ethan was a great serviceman, he arrived on time was very courteous and helpful. He answered all my questions and fixed the problem promptly. I purchased my door in May of 2022 and have had good service. Thanks Precision.
- Patricia Martin
Lowell, AR
It was actually tough day for the technician. I noticed a broken spring when I couldn’t get the garage door up. I called Precision on their after/before hours line. I was told they had an opening at 10 to 12. Then I got a call back telling me they couldn’t get anyone out until the next day. I basically pleaded with them about my only car was stuck in the garage. I was told they would see what they could do and would call back. They said they would get a technician out from 4 to 6. The technician got here and had it fix in less than 30 minutes. I found out that they had someone on vacation and another called in sick. I was customer number 9 out of 10 that day.
- Russell Robinson
Fort Smith, AR
Had a problem with the garage door it’s old and worn out. Mark was excellent in helping pick out the new door and get it ordered. Highly recommend this company. Thank you
- Paula Booth
Thanks Paula for taking the time to leave our technician a 5-star review. We appreciate your business!
Springdale, AR
My garage door failed on a Sunday, so I needed it repaired as quickly as possible. I called Precision Garage Door Service on Sunday afternoon, and they had a technician scheduled to come out the very next day. Luke, the technician, called ahead to let me know he was expected to arrive between 2:00 and 4:00 PM. He actually finished another job early and called to ask if it would be okay to come sooner, which I really appreciated. When Luke arrived, he came in a well-equipped service truck stocked with tools and replacement parts. It was obvious he was prepared for just about anything. He quickly diagnosed and repaired my garage door, and he even took the time to inspect and test my second garage door to make sure everything was working properly. What impressed me most was his honesty. Rather than replacing parts unnecessarily and increasing the cost, Luke was able to repair some damaged components and save me money. The final price was extremely reasonable, and there were no surprises. Luke was professional, knowledgeable, polite, and genuinely pleasant to talk with throughout the entire process. It's refreshing to find a company that values honesty, customer service, and quality workmanship. I highly recommend Precision Garage Door Service to anyone needing garage door repairs or service. They responded quickly, did excellent work, charged a fair price, and provided outstanding customer service from start to finish.
- Brian Lockwood
Thanks Brian for leaving Luke such an awesome review. I am so proud that our technicians continue to go above and beyond to make sure our customers are 100% satisfied with our service. I will pass this on to Luke as well. We appreciate your business!
Rogers, AR
The gentleman that installed our two new garage door openers couldn't have been nicer. Very knowledgeable, very informative, and did a great job on all aspects of the job. We really look forward to using our 2 new openers.
- Betty Henry
Thanks Betty for taking the time to leave us a 5-star review. I'm sure you will enjoy your new garage operators. We appreciate your business!
Greenwood, AR
Zack was the technician that came to my home today. Awesome gentleman very knowledgeable and helpful. I would like to thank Zack for his professionalism and dedication. His work was outstanding.
- Mike Gusdorf
Thanks Mike for taking the time to leave Zack a 5-star review. We appreciate your business!
Bella Vista, AR
We had an issue with the garage door in one of our rentals. The Precision team was quick to come out and rewire the sensors that had a fault in them causing the door to not shut properly. Precision is our go to for all things Garage Doors as their team is excellent to work with, reliable and trustworthy.
- Ambrosia Lindsey
Thanks Ambrosia for taking the time to leave us such an awesome 5-star review. We appreciate your continued support and business!
Bella Vista, AR
I had a weekend emergency as my garage door springs broke and I was stuck. I was afraid to try to left my door without power. So I called and a nice lady helped get me an appointment the next day, a Sunday!!! Luke arrived ahead of schedule and he did a great job buying me more time because I ordered a new door installation as my door was cracked on outside and nearing 20+ years old! Awaiting now the date for a new door and the price was right!!!! Thanks to Precision Door and I will highly recommend your company.
- Nancy Gross
Thanks Nancy for taking the time to leave Luke and our company such a nice 5-star review. Enjoy your new door! We appreciate your business!
Fayetteville, AR
Super quick, super friendly, and great workmanship with honest answers and opinions. Very reasonable price. Highly recommend.
- Roark Group inc
Thanks for taking the time to leave us a 5-star review. We appreciate your business!
Bella Vista, AR
Drew Bates was great, professional, and caring. Also the lovely lady at the office deserves thanks as she graciously helped me down the steps. You have a great crew in the Rogers office.
- Cynthina Frihart
Thanks Cynthina for taking the time to leave Drew such a nice review. We appreciate your business!
License
AR License #0365280618
I used Precision about 3 years ago and was very impressed with the service then. This time was even better. Fast response, friendly technician, and a quality product. Ethan did a terrific job and made sure I was pleased with the service. Great company to deal with. First class all the way. Thank you. Art Lawless Bella Vista
- Arthur Lawless