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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1442 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a great job and came up with a great solution for the problem I was having.

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A Response from: Patrick Behrens

Thank you Zach for taking the time to leave Justin a 5-star review. We are proud that our technicians are able to solve problems big or small. We appreciate your business!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Caveat Emptor. I contacted Precision to replace a broken spring on my garage door. The door has two of the same age, so I expected to replace both. These springs were installed six years ago for $400. Precision charged $275 and $270 for the new springs. They are powder-coated, unnecessary since they are not exposed to the elements. The installer then attempted to up-sell with new rollers (16 rollers, $32/each), new cables, and hinges. Rollers are $25 for a 10-pack at Lowes and easily replaced by a homeowner. The bill would have more than doubled if I agreed to these additions. This is my first and last experience with Precision.

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A Response from: Patrick Behrens

Good Morning JRW I apologize for your experience with our technician. Our products have much better warranties than those purchased from other stores. We do strive for 100% customer satisfaction and I will address your issues with David. Thank you for taking the time leave your review.

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your rep was very helpful, had the problem diagnosed in less than 5 minutes. I had fixed the problem in 10 minutes. Thank you for your prompt response.

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A Response from: Patrick Behrens

Thanks Allen for leaving us a 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I highly recommend this company. Very professional, on time reasonably priced. I am having door replaced.

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A Response from: Patrick Behrens

Good afternoon Glenda, thanks for taking the time to leave us a 5-star review. Enjoy your new garage door. We appreciate your business!

Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The door began showing problems about a year after installation. Dakotah came out at no charge to address the issues, which included bolts not locking (error on manufaturer's end) and loose wiring on the wall panel control. He quickly identified the problems and completed the repairs efficiently. Dakotah’s attention to detail and the care he puts into his workmanship are evident, and his efforts are very much appreciated.

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A Response from: Patrick Behrens

Thanks Ian for taking the time to leave such an awesome review. We are proud of our installers putting forth the effort to correct even the smaller problems. We appreciate your business!

Dakotah Rivers Service Provided:
Garage Door Opener Repair

Residential Installer: Dakotah Rivers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very accommodating, professional and fair. They work 7 days a week. No pressure to sell but always give you good advice. Would defiantly use them again.

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A Response from: Patrick Behrens

Thank you Tim for taking the time to leave such a nice 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was very professional and on time. He completed the Job and explained what he did and made suggestions. I was very pleased with the quality of the work. It was more expensive that I estimated based on jobs like this i had done in the past

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A Response from: Patrick Behrens

Thanks David for leaving us a nice review. We are not the cheapest in town but do warranty all of work and parts. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was great. Exceptional service!

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A Response from: Patrick Behrens

Thanks Kristyn for taking the time to leave Ethan a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Friday afternoon and had two new Liftmaster garage door openers installed and operating by 10:30 Saturday morning. Excellent response. Friendly and efficient technician (Luke). A tad pricey, but you get a lifetime warranty from the local dealer. If it ever fails, they promise to repair or replace it.

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A Response from: Patrick Behrens

Thanks Bill for taking the time to leave Luke a 5 star review. We are so proud that our technicians are doing such great work! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice gentleman from Precision Door Service of Northwest Arkansas came to examine my garage door because it was making the most awful groaning noises when opening and closing. He explained the need for lubricating the door and hinges and spring every six months and performed the task himself. He then gave me the name of an easily purchased garage door lubricating product. My garage door was silent once again. Thank you, Precision Door Service!

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A Response from: Patrick Behrens

Thank you Fred for taking the time to leave our technician such a nice review. We are so proud of our technicians and we appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician, Luke, was very knowledgeable and friendly. He pointed out some problems with my garage door that I was unaware of. He had the parts with him to make additional repairs and finished the work in a timely manner. The garage door works smoother, quieter, and more efficiently now. I would recommend Precision Garage Door to my friends.

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A Response from: Patrick Behrens

Thank you Steve for taking the time to leave Luke such a great review. We are so proud of our technicians! I'm so glad that your garage door is operating so much better. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with your service about 10 years ago for a repair. Will continue to recommend you to others. A new garage door was ordered today.

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A Response from: Patrick Behrens

Thanks for leaving us a 5-star review Jerry. We are proud that you are continuing to use Precision Door Service as your "go to" service provider! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin did a great job and explained everything to me and what my options were. He worked very clean and was done really quick. Overall I am very pleased with the work and the time taken to explain it to me.

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A Response from: Patrick Behrens

Thanks Michael for taking the time to leave us a very nice 5-star review. We are proud that Justin was able to get your garage door up and running properly. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Courteous, fast, and great professionalism; also our technician was very knowledgeable 10/10 on all fronts!

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A Response from: Patrick Behrens

Thanks Adam for taking the time to leave us a very nice 5-star review. We appreciate your business!

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a great technician and explained every aspect of the repair. He was courteous and respectful. He arrived on time when he said he would. I am especially grateful the Precision is open 7 days a week with no weekend extra cost. He replaced springs and cables.

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A Response from: Patrick Behrens

Thanks Eugene for taking the time to leave Matt such an awesome review. It is always nice to hear such great things about our technicians. We appreciate your business! .

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding service! The technician was on time and explained everything clearly! He did an excellent job and I am very happy with the work! Thanks!

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A Response from: Patrick Behrens

Thanks Cheryl for taking the time to leave such an awesome 5-star review. It is always nice to hear such nice compliments about our technicians. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tv advertisement Price little high, but technician very thorough

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A Response from: Patrick Behrens

Thanks Leonard for letting us know where we could improve out business. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast knowledgeable service. Couldn't have asked for more.

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A Response from: Patrick Behrens

Thanks Barry for the 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Storm fried our garage door motor Saturday 9-20. Ryan with Precision arrived Monday morning and within an hour he had the repairs completed. Ryan was very friendly and professional. He showed me all the features and how to set them up. Been in NWA since 2019 and Precision has been and always will be my go to garage door experts for anything garage door related! Thanks Ryan and Precision for being friendly, fair, honest and reliable!

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A Response from: Patrick Behrens

Thanks Donn for taking the time to leave Ryan and Precision Door Svc such great 5-star review. We do strive for 100% customer satisfaction. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good communication! Great service! Fast and fixed the issue! Thank you.

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A Response from: Patrick Behrens

Thanks Sue for leaving such a great 5-star review. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was informative. Provided information I asked for. Good experience overall.

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A Response from: Patrick Behrens

Thanks Bill for leaving us a 4-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan Guenther did a great job by being thorough and explaining everything. Also, I appreciate that Ethan was thoughtful of owner's property and surroundings. It is evident that Precision Door does an excellent job in selecting and training personnel.

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A Response from: Patrick Behrens

Thanks Denis for leaving Ethan such a wonderful 5-star review. It is always nice to hear that our technicians are explaining the different issues that can happen with garage doors. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with the professionalism and knowledge and quick response. The quality of the new garage door and opener is excellent and it is very quiet.

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A Response from: Patrick Behrens

Thanks Jake for taking the time to leave us a 5-star review. It is always nice to hear the our technicians are being professional. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
1 2 3 4 5
Date: 09/19/2025
Garage Door Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service! Luke is very friendly, explains everything and does an outstanding job. Fast prompt service and fair prices. Easy to book online. Highly recommend Precision!

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A Response from: Patrick Behrens

Thanks John for taking the time to leave Luke an amazing 5-star review. It always nice to hear our technicians are doing an outstand job. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service response. Drew was here on time and resolved the issue within no time. Absolutely recommend.

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A Response from: Patrick Behrens

Thanks George for leaving Drew a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job. I am very Happy with the new doors. I also appreciate the Military discount. Thanks great job Jacob.

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A Response from: Patrick Behrens

Thanks Mike for leaving Jacob a 5-star review, So glad to hear that you like your new doors. We appreciate your business!

Jacob Baggett Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Jacob Baggett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ryan communicated well and was professional. I would highly recommend him and Precision

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A Response from: Patrick Behrens

Thanks Tom for taking the time to leave us a 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Repair

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was excellent. Diagnosed the problem and advised me about other issues that might arise. Great experience.

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A Response from: Patrick Behrens

Thanks David for taking the time to leave us a 5-star review. We are proud to hear that Ethan was able to get your garage door up and running properly. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used them 7 years ago and was 100% satisfied. I was impressed that they had kept their service call fee the same price throughout the OBiden economy. Ethan came out and with the knowledge and honesty of a true professional, helped me to decide on the best outcome for my situation. Pricing on target, not inflated, workmanship priceless. Great company, great people. Thank you for making the process respectful and speedy.

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A Response from: Patrick Behrens

Thank you Jodee for the awesome 5-star review. We are so proud that Ethan provided you the service our company strives for. Your repeated use of our service is dully noted. We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was very knowledgeable prepared and knew exactly what the issue was and resolved it. He’s also pleasant to work with and I would recommend him over and over again for his service.

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A Response from: Patrick Behrens

Thank you Cynthia for the great 5-star review. We are proud that Justin was able to get your garage door up and running properly. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618