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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1321 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived early and did a fantastic job. He fixed the cables on the door and gave a great explanation of the cause of the failure. He also fixed a problem I have been having with the opener button on the wall. Everything works better than it originally did. I have the number on the door, if anything goes wrong in the future, they will be the one I call. Great job and thanks!

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A Response from: Patrick Behrens

Thank you Allen for the awesome 5-star review! We are proud that our technician was able to get garage door up and running properly. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth came out to investigate a door that didn't want to close. He quickly determined it was the sensor and fixed it. Under warranty. Thanks.

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A Response from: Patrick Behrens

Thank you Carol for the 5-star review! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, the technician is very knowledgeable and professional as well.

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A Response from: Patrick Behrens

Thank you Anna for the 5-star review! We appreciate your business!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the door was installed in a very satisfactory manner and was done earlier than planned which pleased me very much,,,it operates fine and i can use it by code in my car....thanks

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A Response from: Patrick Behrens

Thank you Janet for the 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service tech was knowledgeable & efficient. Handled my issue in timely manner.

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A Response from: Patrick Behrens

Thank you Rodney for taking the time to leave us a 5-star review. We appreciate your business!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called you on the recommendation of my son. Tanner, the tech, was very polite, answered all my questions and fixed the problem. He knew right away what the problem was.

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A Response from: Patrick Behrens

Thanks Kathy for the great review. We are so glad that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was on time, quick to "diagnose" our problem and very detailed explaining our options. He quickly installed the new equipment we chose and we are very satisfied with the product as well as his professionalism. We are very glad we chose Precision.

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A Response from: Patrick Behrens

Thanks JB for the 5-star review. We enjoy getting feedback from our customers. Knowing that our technicians are representing the company in such a positive way helps us continue to grow the company. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Satisfied customer! Called Precision on a Monday for a problem with our garage doors, had an appointment immediately booked for the next morning, had multiple forms of communication later that day and the morning of confirming the appointment (text, email) and received the bio/headshot for the technician that would be coming (Luke Z.). He had all the parts needed to both quote and then complete the job within a couple of hours and get us back up and running. He was knowledgeable, friendly, & not pushy. Loving the Smart Garage upgrade. All synced with MyQ phone app.

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A Response from: Patrick Behrens

Thanks Andrew for the awesome 5-star review. We are proud to know that Luke was able to get your garage door up and running properly. So glad your enjoying your Smart Garage app. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner Lechner was awesome and your company could not make a better first impression as was with Tanner. He could manage an area or team operations right now. Don't lose team members like him! Very nice, knowledgeable, and efficient. Great job!

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A Response from: Patrick Behrens

Thank you Rick for the great 5-star review. We are proud that Tanner is very good at being a technician and represents us with his professionalism. We truly appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The young man who repaired my garage door openers did a fantastic job and he was so personable

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A Response from: Patrick Behrens

Thanks Kathy for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was excellent. I would not hesitate in recommending precision to anyone. Thank you!!

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A Response from: Patrick Behrens

Thank you Rich for the awesome review. We appreciate your business!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service and professionalism from the initial inquiry, sales, and installation.

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A Response from: Patrick Behrens

Thank you Frank for taking the time to leave us a 5-star review. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke Zieman was very friendly and provided quick service. We will definitely use Precision again in the future for all our garage door needs.

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A Response from: Patrick Behrens

Thank you Nickole for the 5-star review! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Seth was very knowledgeable and courteous!

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A Response from: Patrick Behrens

Thank you Maria for taking the time to leave us a 5-star review! We appreciate your business!

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was great! Ethan Guenther, the technician was very professional and friendly. Ethan was very knowledgeable and helped us out in every way. I would highly recommend this company to fix all concerns with any garage door.

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A Response from: Patrick Behrens

Thank you for the 5-star review! We are proud that Ethan was able to get your garage door up and running properly! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was my technician and he was great. He gave me options and discussed each. No pressure!

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A Response from: Patrick Behrens

Thank you Ramona for the 5-star review! We are proud that Ethan was able to assist you with your new door purchase. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure working with Precision Door, and especially with their technician, Ethan. From the moment he arrived, Ethan was incredibly courteous and professional. My Wife and I truly appreciated him taking the time to thoroughly walk Us through all of Our options for the garage door repair. What impressed Us most was how clearly he explained the reasoning behind his recommendations, ensuring We understood everything before We made a decision. His expertise and patient demeanor made the whole experience stress-free. We highly recommend Precision Door and would gladly welcome Ethan back for any future needs.

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A Response from: Patrick Behrens

Thank you John for the awesome review. We are proud to hear that Ethan is doing such a great job representing our company. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was impressed with the knowledge, efficiency, and professionalism of Tanner the tech/installer.He communicated and explained each step of the process. I am glad I purchased from Precision Door instead of another company.

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A Response from: Patrick Behrens

Thanks Karl for the great review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good guy loved his service

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A Response from: Patrick Behrens

Thanks Bobby for the 5-star review! We appreciate your business!

Ethan Guenther Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician (Tanner)did an excellent job and explained everything that should be done. A very pleasant man, and I appreciate the whole experience.

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A Response from: Patrick Behrens

Thank you both for the great review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is my 2nd time using this company, and I’m sure glad I chose to use Precision again. The first tech I had years ago was outstanding and I really liked the way Precision did business. I didn’t think it could get any better until Tanner, the tech who came out let me know you guys were on a whole other level. Tanner was great and represented Precision with integrity and professionalism. What an employee to have on your staff, take care of this guy.!

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A Response from: Patrick Behrens

Thank you Aaron, for the awesome review. We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business! PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tanner came even earlier than scheduled—on a Sunday! He had no problem sizing up the problem and had the things he needed to fix it in his truck. He explained clearly the problem and the cost and time before he started. He had it fixed in less time than he predicted it would take and took my email address to send me the warranty information. I sure appreciate him for a job done rexpertly and quickly. Such a pleasure to deal with Precision and Tanner!

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A Response from: Patrick Behrens

Thank you Margaret for the great review! We are so proud that Tanner was able to get your garage door up and running properly. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy we chose precision. Ethan was so much help to us. Explained everything in detail. Very polite and courteous. Nice to get someone who really knows their job.

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A Response from: Patrick Behrens

Thank you Hugh for your 5-starr review! We are very proud that Ethan was able to explain your situation and what would be needed to get your garage door functioning correctly. We appreciate your business!!!

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Springs

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I picked Precision because of service and committment. They stand behind their service and products strive to make it right should problems occur.

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A Response from: Patrick Behrens

Thanks Greg for the great review! We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service

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A Response from: Patrick Behrens

Thanks Pete for the 5-starr review! We appreciate your business!

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision garage door because when they came out the first time to replace the springs and the rollers I had a great conversation with the young man Drew he is very skilled at what he is doing. I related well with the guy and felt very comfortable around him. He gave me options to choose from, and I still went with the higher option. I wanted the best for my garage door being that it is 53 years old precision garage door has been accompany. I’ve known for years and trust well with I am very happy and pleased with the young man’s work today and would most definitely recommend them. The price was very fair for what I thought for a brand new garage door opener, a keypad two new clickers a wall mount that actually tells you the temperature and you can program your new door clickers there instead of climbing a ladder.

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A Response from: Patrick Behrens

Thank you Ed for your awesome review. We are so proud that Drew was able to assist you in your new door purchase! We look forward to doing business with you in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service, great technician, and great work

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A Response from: Patrick Behrens

Thanks Bryan for the 5-starr review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a great experience. Luke Zieman was our technician. He was very kind and knowledgeable. We did have to get a new garage door opener, he gave us many price points and quality openers to choose from. The commercial put us on the right track to get our door fixed and on a Saturday. Thanks!

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A Response from: Patrick Behrens

Thanks Jeff for the 5-star review! We are proud that Luke was able to get your garage door running properly! We appreciate your business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision far exceeded our expectations!! I called yesterday morning and by evening had a new garage door opener installed. Our technician Tanner was on time, communicated his expected time both by text and phone. He was thorough in explaining all features and extremely kind! Thank you for a great first experience with this company!

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A Response from: Patrick Behrens

Thank you Mr. and Mrs. Miller for the awesome review. We are proud that Tanner was able to get your garage door up and running properly! We appreciate your business!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced my garage door in 2022. I noticed a very large amount of water in my garage after the last two big rains that we had and when I looked at the bottom of my garage door I noticed a small gap where I could see light showing through from outside. Chris came out to my house this morning and fixed the problem. The molding at the bottom of the door had shifted so Chris shifted it back into place. He also lubed the rollers for me as well so the door slides up and down more smoothly now. Chris was very pleasant and very knowledgeable. Very pleased with the service and would definitely recommend Precision to anyone needing garage door service!

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A Response from: Patrick Behrens

Thank you Kim for the 5-star review. We are proud that Chris was able to resolve your bottom seal issue! We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618