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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1222 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were hearing some strange sounds while our garage door was moving. We gave a call to Precision and they were here the same day. With there knowledge of what was going on they were able to do some simple adjustments and clear everything up. They were here to fix the problem quickly and not trying to make a big deal out of something simple. This is the only company I'll use for my garage door. David Stubbs was very professional and knowing what needed to be done and explained everything as he went.

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A Response from: Patrick Behrens

Thank you for your great review, Mr. Tims! We are happy to hear that David was able to get you garage door working properly. We appreciate your business! The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Drew did a great job. Found issues that needed to be fixed. He explained everything in great detail helping us to understand the available options and the cost of each. He was a very nice technician.

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A Response from: Patrick Behrens

Thank you, Tony for taking the time to leave your review. We appreciate your support! Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our experience with Precision could not have been better. Appointment times were available for same or next day service. Johnathan called to talk about the problems with door and had everything he needed to make repairs when he arrived on the job. He was very professional and explained everything fully. Thank you!!!!

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A Response from: Patrick Behrens

Thank you for your great review, Ms. Addison! We are very happy to hear that Justin was able to get your garage door up and running properly. We appreciate your business! The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your employees are thoroughly professional both when installing the garage doors and when coming out on a cold day to check up on the doors a couple of years later. I appreciate their competence and friendliness.

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A Response from: Patrick Behrens

Thank you for great review, John! We appreciate your business. Sincerely, PDS of NWA

Luke Zieman Service Provided:
Garage Door Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would give more stars if that was an option. Justin was GREAT and most helpful with his kindness. We truly appreciated everything he did for us and the patience he showed answering my many questions.

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A Response from: Patrick Behrens

Thank you, Linda, for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Only had it for three days but like it so far. It only took a few hours to put the doors and stuff in and he cleaned up after he was done.

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A Response from: Patrick Behrens

Thank you for the nice review! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It's always nice to have your company taking care of my garage door problems, the employees are very nice and knowledgeable, and always take care of the problems the same day I call, thank you

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A Response from: Patrick Behrens

Thank you for your great review, Ms Rogers! We are happy to hear that Sam was able to get your garage door up and working properly! We appreciate your business! Sincerely, The Precision Door Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision Door Service of NWA. Their techinicians are very knowledgeable and personal. They help find the best solution to meet my garage door needs by providing multiple solutions.

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A Response from: Patrick Behrens

Thank you, Zach, for the great review! We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Technician: Seth Ottino
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent A-Z! Scheduling was professional and friendly. And, Justin did a stellar job of explaining everything, including the various options - repair vs. replacement. He was friendly, courteous, knowledgeable, and offered no pressure at all. I highly recommend this company!!

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A Response from: Patrick Behrens

Thank you, Bill, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Servicemen were knowledgeable, thorough, and efficient. I will be using this company again, thanks!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was professional, he called ahead of his arrival, was on time and did an excellent job. The door operates great. We appreciate the prompt and great service.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We look forward to being your "go-to" garage door service provider!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The torsion spring snapped on a Sunday, trapping our vehicle in the garage. Justin responded quickly, installed the spring, and had it working again in no time at all. Amazing service provided, especially on a weekend.

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A Response from: Patrick Behrens

Thank you for the great review, David! We appreciate you trusting Precision Door Service to perform the repair on your garage door!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was very prompt to come out fix the problem with garage door. The technician, Drew Bates, was very professional and very courteous and told me step by step what he could do to fix my door. i would recommend Precision to anyone.

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A Response from: Patrick Behrens

Thank you for your great review, Mr. Eaton! We are happy to that Drew was able to get your garage door up and working properly. We appreciate your business! The Precision Door Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

After trying both remote openers,and realizing neither of them were not working I called Precision door and explained my situation they set up a time for their technician to come check out the problem.The tech called and asked if he could come by earlier then the time set up.He was very attentive to the problem and had it resolved in short order.I am very pleased with the results of this and the technician was pleasant and professional and I will not hesitate to call Precision door for any problem with the garage door. Thank you.

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A Response from: Patrick Behrens

Thank you, Terry, for taking the time to leave your review. We appreciate your support. Sincerely, Your Door Team at PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Repair

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was great! He was on time, honest, and got my problem fixed quickly. It was also super easy to set up my appointment online.

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A Response from: Patrick Behrens

Thank you for the great review! We appreciate your business! Sincerely PDS of NWA

Luke Zieman Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick, I'm not certain if this brief review will reach you but will send in case. The phone experience while setting up a consult was subdued at best. The young lady didn't provide the upfront price for an estimate. As with most, my budget is limited so that's important info upfront. The tech or sales person who came was aggressive in his approach which felt overwhelming. He offered no real alternative to full replacement (5,000.00 minimum) with a band aid fix for several hundred dollars. A local company also came for estimate at no charge. He had the door in working order in an hour and reprogrammed my remote. I've since set up a motor replacement (500.00) including camera and touch pad. I was given the option of purchasing entire replacement in manageable parts over time while keeping a safe and working garage. It's a shame that your rep didn't provide the same options for my budget. I will never pay an upfront fee for estimates again

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A Response from: Patrick Behrens

Thank you for your review., We need feedback from our customers to improve our business.  I realize that you were displeased with our pricing. We do not ever make the claim that our prices are  the lowest in the industry. I apologize for you feeling overwhelmed by our technician, and there is no charge for the estimate; he charged a service fee for the appointment. I realize that our competitors may be lesser in price. If you look further than just price, you may find that all things are not equal. Most of our repairs come with a 5-year to lifetime warranty. Most of the competitors offer a 1-3 year warranty because of the different parts they use. Please do not hesitate to contact me to discuss this matter further. Sincerely, PDS of NWA 

Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My experiences with Precision have been excellent! I had two new doors installed a couple of years ago and developed a problem with one door making odd noises and not operating properly. David Stubbs, their technician, came out promptly as scheduled and diagnosed the problem immediately. It was a simple fix and that took less than 5 minutes to repair. He chalked this visit up to a "curtesy call" with no charge to me. I was impressed with his professionalism and great attitude! From Precision's original door installation to this recent service call, the Precision team has been great to work with. They do what they say, when they say it will be done, and they do it right! I recommend them for your garage door needs! Kyle Traeger - Springdale, AR

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with David and Precision Door of NWA. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt scheduling for garage door repair with a personable and professional technician, Justin P!

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A Response from: Patrick Behrens

Thank you, Lynn, for taking the time to leave your 5-star review! We appreciate your business! Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Justin Peterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke Zieman, our tech this afternoon, provided excellent knowledgeable service in a timely manner. He was friendly and efficient and someone you immediately feel you can trust. Thank you Precision and Luke for providing access to our cars!!! Gabi and Joe Dawson

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A Response from: Patrick Behrens

Thank you for your great review, Ms Dawson.! We are happy to hear that Luke was able to get you garage door up and working properly. We appreciate your business! The Precision Door Family

Luke Zieman Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Could not have had better service. Sam was absolutely fantastic. Would highly recommend you but especially Sam.

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A Response from: Patrick Behrens

Thank you, Adam and Amanda for the great review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sam Manes was very professional and personable. He installed our new springs in 30min. We will absolutely call again with any garage door needs.

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A Response from: Patrick Behrens

Thank you, Amanda for taking the time to leave your review. We appreciate your business. Sincerely, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was great. He was very professional and personable. He found the problem with my garage door and fixed it immediately. I would definitely call Precision Garage Door again.

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A Response from: Patrick Behrens

Thank you Steven for the great review. We are proud to know that you were happy with our service. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent experience! The office personnel and technicians were very personable and kept me apprised of the process. The install was quick and efficient. Thank you!

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A Response from: Patrick Behrens

Thank you for the great review, Suanne! We appreciate you trusting Precision Door Service of NWA for you new garage door installation.

Levi Miller Service Provided:
Garage Door Repair

Product:
Garage Doors

Residential Installer: Levi Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt done a good job. I was happy with his work. I was not happy with the price of the material. $250 per spring and $60 for a Bearing is outrageous. If I had known the pricing before, Matt had drove all the way down here I would have declined your services.

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A Response from: Patrick Behrens

We are glad that Matt did a good job! I realize that you were displeased with our pricing. Our technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which enables us to stand behind our products in the years to come. In most if the repairs that we preform, we warranty our products and services for a period of at least 5 years.

Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was very helpful, professional and thorough. He provided the service we expected. Thank you.

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A Response from: Patrick Behrens

Thank you for taking the time to leave your 5-star review. We appreciate you support! Sincerely, Your door team at PDS of NWA

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am so happy with the service I received from Luke this afternoon. He was very approachable, and explained everything he had done. He 100% did not try to sell me anything I didn't need and the charge for work done was very reasonable. The cables that attach the door to the spring had snapped on one side, leaving the door unable to open/close properly and hanging lopsided. Like replaced the cables, tensioned the spring properly and realigned the door as it should be. He also repositioned the motor arm correctly on the door as the previous owners had moved it, which was making it work harder. I will definitely use Precision again and recommend them to others.

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A Response from: Patrick Behrens

Thank you for your great review, Louise! We are happy to hear that Ethan was able to get your garage door up and running properly. We appreciate your business! The Precision Family

Luke Zieman Service Provided:
Garage Door Repair

Product:
Cables

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan came today and installed a new system for our garage door motor, new technology, and battery back up. Great service and very professional. I highly recommend Ethan and Precision. Quick response time as always.

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A Response from: Patrick Behrens

Thanks JB for the great review! We appreciate your business! Sincerely, PDS of NWA

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Give Dakota Rivers a cluster of 5 gold stars! He was so instructive and kind to a couple of old people. A very kind and knowledgeable young man. We love the trim that Mike/Gm provided. Looks really nice. Thank u if Allstates adjuster does reopen claim and u, Mike hear from him. We have no complaints of workmanship.

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A Response from: Patrick Behrens

Thank you, Robert for taking the time to give us a 5-star review. We are proud to know you were happy with your service. We appreciate your business! Sincerely, PDS of NWA

Dakotah Rivers Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Dakotah Rivers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your employee was all anyone could ask for. He did everything that needed to be done, I now have a new garage door opener and it’s so quiet I have to look to make sure it’s working. Thank you for an job well done.

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A Response from: Patrick Behrens

Thank you for the feedback! We were happy to hear about your experience with Matt and Precision Door of NWA. We look forward to being you "go-to garage door service provider. Sincerely, PDS of NWA

Matt Taylor Service Provided:
Garage Door Opener Install

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very courteous and professional. Did the inspection and explained all potential issues with us. Only charged us a service call. Excellent website and communication from the company.

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A Response from: Patrick Behrens

Thank you Carl, for taking the time to leave your review. We appreciate your support! Sincerely, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618