WITH 992 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 992 reviews, averaging 4.88 Stars:
Cave Springs, AR
Thank you very much for sharing your positive experience and your recommendation, Bill! We pride ourselves on the quality of products and level of service we provide. We are pleased to know we will be serving you again for your further needs and look forward to helping! Best regards, The Precision Family
Fayetteville, AR
Quick service by great technicians who were very friendly.
- Patrick
Thank you for the great review, Mr. Sims. We appreciate your business!
Rogers, AR
Keep up the good work! The technicians (Dakota Phillips and cohort whose name I missed) diagnosed the problem in a short time and corrected the banging cable noise. Thx for their help! v/r Bill Baker
- Patrick
Glad we could help Mr. Baker. We appreciate your business and look forward to serving you in the future!
Product:
Fort Smith, AR
They show up quickly. Care about their customers. And they are professionals!
- Patrick
Thank you for the kind words, Sam! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Bella Vista, AR
Great job and service was awesome! They arrived quick and finished shortly after working in the cold snow flurries! Much appreciated!!!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you pleased with our services and team members. Thank you for choosing Precision! We appreciate your business!
Product:
Bentonville, AR
The service technician was very professional and thorough. The work was performed quickly and cleanly. The customer service over the telephone was excellent.
- Patrick
Thank you, Mr. Bannen, for the awesome review. We are glad to hear you were happy with the service and your technician. We enjoy getting to hear about our customers wonderful experiences. Let us know if you need us, we appreciate your business! Sincerely, PDS of NWA
Rogers, AR
Great job and fast.
- Darrell Barnes
Thank you for the great review, Mr. Barnes. We appreciate your business!
Rogers, AR
Chris was prompt and very helpful and we got the service we requested. Thanks
- Patrick
Glad we could help, Mr. Newberry. We appreciate your business and look forward to serving you in the future if you need us!
Rogers, AR
Need additional service. Garage overhead light is not operating. Worked before service.
- Lawrence Hosey
Thank you for your review. Customer feedback is extremely important to us. I attempted to reach out to you and have left a voicemail with my contact information. In discussing your visit with our technician, he indicated the light was working as expected after the sensor adjustment. If your light is not working as expected, please contact me on the number I left on your voicemail or call our office. I would be more than happy to have a technician go back to your house to assess and resolve the issue.
Bentonville, AR
So pleased with David Stubbs. He is so courteous and kind.
- Patrick
It is a pleasure to hear that your service was great from start to finish! David is a valuable member of our team. Thank you for taking the time to leave us a review and for choosing Precision!
Bella Vista, AR
Dustin was a great guy.
- Patrick
Thank you, Mr. Weber, for the great review! We will certainly pass along to Jacob; just how happy you were with the service you received. We appreciate your business! Sincerely, PDS of NWA
Bella Vista, AR
Quick appointment. They called prior to coming and arrived on time. David and his team performed the required work, made (and showed me) recommendations for additional work and prioritized the urgency for each item. No pushy sales talk.. just advice. I am satisfied with the work that was done. I feel it was a fair price for good work. I’ll call Precision next time I need garage door work.
- Patrick
Kent, thank you for leaving us a review. We're glad that David was able to get you up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! We look forward to working with you in the future!
Rogers, AR
Always prompt, courteous and knowledgeable. We have been fortunate to have worked with Justin Peterson since 2020 and feel so lucky to have that continued relationship with him! Thanks for being there for us! Great job, Justin!
- Patrick
Thank you so much for the kind words! It is wonderful to have Justin as a team member and even better to hear that he takes great care of our customers. We are so happy that you continuously are pleased, and we value your lifetime relationship with us. Thank you for choosing Precision! Sincerely, Precision Garage Door Family
Garfield, AR
They did a great job on helping me get my garage door fixed quickly!
- Patrick
Jamie, thank you for leaving us a review. We're glad that Seth was able to get your new door up and running well! Let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Bentonville, AR
Fabulous company!!!!! The doors and controls they put in are state of the art!!! You can connect with your phone. Codes very simple to change and amazing how quiet they are!!! Best place to get a garage door in NWA!!!!
- Kathy Turner
Thank you very much for the amazing review, Ms. Turner! We take pride in providing the best possible service to our customers. We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family
Product:
Bella Vista, AR
Sorry for the rating guys but you couldn’t fix my problem. I needed the rubber gasket at the bottom of the door fixed or replaced. You said you couldn’t fix it nor replace it since you didn’t have a replacement that size.
- Tommy Runnels
Thank you for your review. We need feedback from our customers, good or bad, to improve our business. It will help us achieve our goal which is 100% Customer Satisfaction. When it comes to parts, we work with several of the largest and many smaller garage door distribution companies in the United States. We carry parts on our vehicles to repair 99% of the residential garage door issues we encounter. However some times we get calls on doors that may function and operate but are dated in age or the manufacture is no longer in business. When this happens we may not be able to satisfy certain parts. Replacement panels are no different, we can not match 2 different brand doors together by simply replacing 1 panel, it will not operate properly and could cause further damage. We appreciate your business and hope that you understand, not all garage doors are the same. Please don't hesitate to contact me to discuss this matter further.
Bentonville, AR
This is the company that my contractor used to install our garage doors. I called them up today because a weird noise had developed and low and behold they came out same day and quickly identified and fix the problem. Great service!
- Bill Stuckey
Thanks for the review Bill. We are pleased to know you were happy with the service!
Fort Smith, AR
They came out the same day I called and did a great job, great service and great company to do business with.
- Tommy Manley
Thanks for the kind words Tommy! We appreciate your business!
Product:
Bella Vista, AR
Called 12/9/23 and scheduled repair of garage door Torsion spring. Work scheduled for 8 to 10 am 12/10/23. No written estimate was handed to me. The work was started and the springs, bearings and cables were removed. I was told the beargings and cables should be replaced. They were replaced. When the work was done, my wife was given the paper Estimate and a Bill. Total $820.38; Wife asked for discount. Cost of MATERIALS: Your Price Market Price Bearings - $179.97 - - - - - - - $ 10.00 Cables - $120.00 $ 10.00 Torsion Springs - $368.00 - - - - - - $ 110.00 Your Total: $667.97 - - - - - - - - $ 130.00 If I had bought the materials I would have saved $537.97. This tells me that you are deliberately taking advantage of me and many others. I called 833-497-3667 to complain and was told that the manager would call back several days ago, and never got a response.
- Gary Magelssen
Thank you for your review. We need feedback from our customers, both good and bad, to improve our business. I realize that you were displeased with our pricing and we did try to reach out to you. As for your concerns, our Technicians do not set our pricing, the company's management and I do. We need to ensure that we can maintain a profit which will enable us to stand behind our products in the years to come. In most of the repairs that we perform, we warranty our products and service for a period of 5 years, if not longer. As in any business, the price of the parts is not the only consideration when establishing a selling price. Factors such as insurances, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising must be considered when establishing pricing. We sincerely regret that you were disappointed with the cost of repairing your door, We don't claim that our prices are the lowest in the industry. However, we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an unmatched warranty and we stand behind our repairs. Precision Door service is available 7 days a week, most often with same-day service available, and you can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost. Again, we do genuinely appreciate your business and your feedback.
Bentonville, AR
I’m so happy with my new door. He did a good job, except for one little thing, he left a big pile of wrapping stuff that I will have to carry off because it is not supposed to be put in either of my trash barrels.
- Patrick
Thank you very much for the amazing review, Ms. Wilson! We take pride in providing the best possible service to our customers, and we are happy to hear David did just that! We appreciate your business and hope we can service again while finishing the job promptly for you without any inconveniences! We look forward to serving you in the future! Best regards, The Precision Family
Bella Vista, AR
Wonderful service, excellent work, very friendly.
- Elton Manning
Thanks for the 5 Stars Elton, we appreciate your business!
Lincoln, AR
promp service, discussion of service detailed and informal of service preformed, friendly and courteous tech. excepitonal service highly recommend
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Kenneth! We pride ourselves on the quality level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Fort Smith, AR
Did a very professional job and very quickly.
- Patrick
Thank you for the great review, Mr. Danel. We appreciate your business!
Product:
Springdale, AR
I am well pleased with the service I received, David knew what he was doing and he worked fast.
- Patrick
Thank you, Mr. Watkins, for the stellar review. We take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA
Bella Vista, AR
The two technicians arrived just in the nick of time. My garage door was just about to quit working. They checked it out and determined what the problem was. They went to work and had it fixed before long. Their work and equipment was first rate. I would be pleased to recommend your company any time. Marion Soules
- Patrick
Thank you, Marion, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. We understand how valuable our customer's time is and do our best to provide convenient appointments based on the customer's needs. We will be sure to pass along your kind words to our wonderful technicians! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Senior Technician: Seth Ottino
Rogers, AR
Extremely professional tech who explained everything in detail, discussed the service performed, and what steps to take in the future to preclude any issues.
- Patrick
Glad we could help Mr. Scott. It is a great pleasure knowing that our team members are providing excellent details for you going forward! We appreciate your business and if you may ever need us again, we look forward to serving you in the future!
Product:
Bella Vista, AR
Really impressed by the outstanding customer service! Our technician, David Stubbs, was very professional and knowledgable. I love the company’s support for Veterans as well. ???????? We will definitely be using Precision, for our garage door needs in the future. Lastly, all parts replaced now have a lifetime warranty and all with 18 months no interest.
- Patrick
Thank you very much for the kind words, Samuel! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family
Pea Ridge, AR
Drew Bates was the "Precision" technician this afternoon and he did a phenomenal job replacing my garage door motor, safety lights, remotes, and made several other needed adjustments. My doors are now quiet and smooth - better than new. He took his time to ensure I fully understood all charges and new features. Drew gets customer service!! Very happy - excellent service.
- Patrick
Thank you Brand, for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
Rogers, AR
David arrived early and was very friendly and knowledgable. He explained everything very well and offered his opinion as to what we should do and gave several options. He was very professional and there was no pressure to buy. We were very satisfied with the service he offered.
- Patrick
Thank you very much for sharing your positive experience with our company, William! We value our customers and team members, as well as the level of service we provide. We are pleased to know you noticed the difference! We will be sure to pass along the kind words to David! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Product:
Technician: David Stubbs
Fort Smith, AR
Recomemded by my customers. Service is great.
- Patrick
Thank you for the great review, Mr. Aubrey. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA
Product:
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We used Precision in the past to fix a major issue with our large door motor and were impressed. This time, the repair was not nearly as difficult but needed to be completed quickly - in time for a listing photo shoot. Not only was it super easy to make an appointment (same afternoon in this case), but the technician was able to delay arrival a bit until we could get out to the property from work. Estimating the work to be done was fast, the parts were in stock back at the shop and the repairs were completed first thing the next morning as planned. Very satisfied (once again) and will continue to reach out to Precision for any garage-related issues in the future.
- Bill