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Garage Door Repair Reviews in NWA & River Valley (Page 3)

Precision Garage Door of NWA & River Valley
has received 1695 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

QUICK SERVICE! INSTALLED THE NEW MOTOR IN AROUND 1 HOUR

- Dave Anderson

A Response from: Patrick Behrens

Thanks Dave, for taking the time to leave us a 5-star review. We appreciate your business!!

David Stubbs Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with the product and service. Was given several options on repairing my issue. Came quickly would highly recommend.

- Jane Ellis

A Response from: Patrick Behrens

Thanks Jane for taking the time to leave us a 5-star review. We appreciate your business!!

Ryan McKinley Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They have a good rep I the area. Trusted. And great service.

- Charles Wright

A Response from: Patrick Behrens

Thanks Charles for taking the time to leave us your feedback. We appreciate your business!!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was a marvel repair man and did a great job! One of the best! Charles Rakes

- Charles Rakes

A Response from: Patrick Behrens

Thanks Charles for taking the time to leave Luke an awesome 5-star review. We appreciate your business!!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our 20+ year old, double-car garage door “broke”. Precision Door Service technicians, David and Ryan, diagnosed and replaced the broken spring. They explained condition of the other moving parts. Really no pressure, just information. A few other parts needed replacing and all new parts have Lifetime Warranty. The garage door now lifts and closes smoothly and quietly.

- Patty Campbell

A Response from: Patrick Behrens

Thanks Patty for taking the time to leave David and Ryan such a nice 5-star review. We are so proud that our technicians continue to go above and beyond to make sure our customers are 100% satisfied with their service. Thanks for your feedback and business!

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was my technician, he was very professional and obviously knew his job well. He did an excellent job installing a new automatic garage door opener and replacing the rollers. The only concerns I have are that I believe you are taking advantage of your customers by charging $32.50 per 7” sealed bearing roller when I know that they can be purchased on Amazon for approximately $35.00 or less for a package of 10. Also you charged $1,391.03 for the Liftmaster 98022 garage door opener when the exact model can be purchased on Amazon for $650.00. Please be more thoughtful to your customers in the future by providing a fair estimate for materials used. With inflation as it is, it is getting more difficult for customers to afford service and repairs when prices are unfairly inflated.

- Buz Holloway

A Response from: Patrick Behrens

Thank you Buz for taking the time to share your feedback. We’re glad to hear that Matt our technician was courteous and professional. We appreciate your feedback regarding our pricing. We strive to offer competitive pricing that reflects our commitment to high-quality products, trained professional technicians, and reliable warranty coverage. Customer satisfaction is extremely important to us as we use this feedback to continually improve. Thanks again for providing your feedback.

Matt Taylor Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Matt Taylor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician solved my problem. Ryan was helpful and explained costs and everything else.

- Roger Busse

A Response from: Patrick Behrens

Thanks Roger for taking the time to leave Ryan a 5-star review. We appreciate your business!!

Ryan McKinley Service Provided:
Garage Door Repair

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was very courteous and knowledgeable. He did a thorough inspection of my garage door system, pointed out things that indicate replacement of some parts may be needed and fine tuned my system. Outstanding job!

- Paul Moffett

A Response from: Patrick Behrens

Thanks Paul for taking the time to leave Ethan such a nice 5-star review. We appreciate your business!!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was extremely professional and quick! He explained everything in perfect detail beforehand. Appreciate the quick appointment time!

- Lauren Stinson

A Response from: Patrick Behrens

Thanks Lauren for taking the time to leave Ethan a 5-star review. We appreciate your business!!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional employees who worked with us to fix our broken garage door. Assessed the situation, gave me a detailed estimate and upon my approval completed the job quickly and efficiently. Will be willing to use them again as needed.

- John Brady

A Response from: Patrick Behrens

Thanks John for taking the time to leave us a 5-star review. We appreciate your business and look forward to servicing you in the future!

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service person was very efficient. He not only replaced my back-up battery but lubed the whole door.

- Julia Mcmath

A Response from: Patrick Behrens

Thanks Julia for your 5-star feedback. We appreciate your business!

Zack Steinmetz Service Provided:
Garage Door Repair

Technician: Zack Steinmetz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I used Precision about 3 years ago and was very impressed with the service then. This time was even better. Fast response, friendly technician, and a quality product. Ethan did a terrific job and made sure I was pleased with the service. Great company to deal with. First class all the way. Thank you. Art Lawless Bella Vista

- Arthur Lawless

A Response from: Patrick Behrens

Thanks Art for taking the time to leave us and Ethan such a nice 5-star review. We appreciate your continued support and business!

Ethan Guenther Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding in all regards. Having broken cables, the door was a miserable mess but is like brand new now. The cables along with new rollers,springs and opener were replaced. Thank you very much.

- Angie Cartwright

A Response from: Patrick Behrens

Thanks Angie for taking the time to leave us a 5-star review. We appreciate your business!!

Zack Steinmetz Service Provided:
Garage Door Repair

Technician: Zack Steinmetz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We used Precision Garage Door to install new motors and again later to replace a broken spring. They have the absolute best service and friendliest people! Luke was the technician that did our most recent repairs - he got here quickly, explained everything thoroughly, and even offered to come back at any time if we had any problems at all. Thanks so much to Luke and Precision Door for making everything so easy!

- Kirsty Turpin

A Response from: Patrick Behrens

Thanks Kristy for taking the time to leave us and Luke such an awesome 5-star review. We appreciate your continued support and business!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived early, reasonable rates for the services, fixed the issue quickly, and also pointed out what we had quietly suspected would indeed be future problems.

- Joshua Imboden

A Response from: Patrick Behrens

Thanks Joshua for taking the time to leave a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had decided to have my two garage doors looked at due to some irritating noises they were making the past six months. No surprise, your techs determined both had wear and tear from use over the years. The drive tracks and gears and wheels were greatly worn. Luckily your team was able to size the multiple repairs, and we agreed to a price. Repairs were completed that day with my doors upgraded to include a Wi-Fi interface, LED internal lights, cameras and room sensors. The overall cost was admittedly a surprise, but the final product and related functionality were worth it. My thanks to your crew and their professional workmanship.

- Fred Stanchi

A Response from: Patrick Behrens

Thanks Fred for taking the time to leave our company and Drew such a nice 5-star review. We are so proud of our technicians going above and beyond to make sure our customers are 100% satisfied with their service. We appreciate your business!

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke did a great job, very professional, knowledgeable too. Thanks, Garry

- Jennifer Drake

A Response from: Patrick Behrens

Thanks Gary for taking the time to leave Luke such a nice 5-star review. We appreciate your business!!

Luke Zieman Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service we received was excellent from the initial call to the completion of the work on the garage door. All of our interactions with employees were courteous, friendly and helpful. Everything was explained in detail and we were given options on how to address the various problems. Many aged components were replaced. The garage door is now safe and working well.

- Alex and Gina Stratigakis

A Response from: Patrick Behrens

Thanks Alex and Gina for taking the time to leave us such a nice 5-star review. We are proud of all our employees, as they continue to go above and beyond to make sure our customers are 100% satisfied with our service. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan was awesome! He came the next day and fixed everything and had us updated and operational in an hour!

- John Kish

A Response from: Patrick Behrens

Thanks John for taking the time to leave Ethan a 5-star review. We appreciate your business!

Ethan Guenther Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the quick response and repair. Ryan was very knowledgeable and friendly, he explained to me why my door was malfunctioning. He replaced the keypad and all is well once again thank you again, Ryan!!

- Marcy Dunn

A Response from: Patrick Behrens

Thanks Marcy for taking the time to leave Ryan such a nice 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech very friendly. Finished repairing my garage door in very timely manner.

- Jane Mollicone

A Response from: Patrick Behrens

Thanks Jane for taking the time to leave us a 5-star review. We appreciate your business!!

David Stubbs Service Provided:
Garage Door Repair

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zach was very friendly and knowledgeable. I. Used to install garage doors. He went over and above to service, every part on the door and not just a broken part. He took to explain the invoice in great detail.

- Bobby Nolen

A Response from: Patrick Behrens

Thanks Bobby for taking the extra time to leave Zack such a nice 5-star review. We truly appreciate your business!!

Zack Steinmetz Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zack Steinmetz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Positive: love making appointments on line, good office communication, service tech arrived early. Negatives: all showing on line appointments are not necessarily available, tech has very pushy sales tactics, probably paid on commission

- Suzanna Reed

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

HAD CALLED SEVERAL GARAGE DOOR COMPANY, they responded the quickest, sent service tech out next day , it doesn't get better then that. Friendly

- Mike Hanna

A Response from: Patrick Behrens

Thanks Mike for taking the time to leave a 5-star review. We appreciate your business!!

Zack Steinmetz Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Zack Steinmetz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company online. Both of the guys were courteous and professional, got the job done in a short time. Thanks.

- Anonymous

A Response from: Patrick Behrens

Thanks anonymous for taking the time to leave us a 5-star review. We appreciate your business!!

David Stubbs Service Provided:
Garage Door Repair

Senior Technician: David Stubbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Told me that i needed a new garage door. Had a quote handy and ready to go for me. Would not replace the springs because of "Structural issues". Called another company and they replaced the springs and cables for me.

- Called someone else

Ethan Guenther Service Provided:
Broken Garage Door Spring Repair

Technician: Ethan Guenther
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very honest. Got the work done in an hour.

- Kathy Wagner

A Response from: Patrick Behrens

Thanks Kathy for taking the time to leave us a 5-star review. We appreciate your business!

Luke Zieman Service Provided:
Garage Door Opener Install

Technician: Luke Zieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best service tech I've worked in my home garage Ryan McKinley well done job. Very good asset to your company.

- Mike Foster

A Response from: Patrick Behrens

Thanks Mike for taking the time to leave Ryan Mckinley such a nice 5-star review. We appreciate your business!

Ryan McKinley Service Provided:
Garage Door Opener Repair

Technician: Ryan McKinley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was alarmed that a bolt holding the framework of the track had fallen out. Precision scheduled an appointment for me quickly, and the technician, drew, fixed the problem by finding the stud and ensuring that I would have no such problems in the future. He also adjusted the track and lubricated everything.

- Genny Kistner

A Response from: Patrick Behrens

Thanks Genny for taking the time to leave Drew a 5-star review. We appreciate your business!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ethan did a good job explained what happened as well as what might happen in future

- Charlene Moore

A Response from: Patrick Behrens

Thanks Charlene for taking the time to leave us a 5-star review. We appreciate your business!!

Ethan Guenther Service Provided:
Garage Door Repair

Technician: Ethan Guenther
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Fayetteville Area (479)-316-4226
Springdale Area (479)-439-9119
Rogers/ Bentonville Area (479)-250-4039
Bella Vista Area (479)-802-4646
Siloam Springs Area (479)-439-9119
Fort Smith/ River Valley Area (479)-259-1076
McDonald County (417)-553-9849
Eastern Oklahoma Area (918)-208-0341
Joplin Area (417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618