Review:

Great service

Review:

Very professional, same day inspection and repair. Replaced everything but the door panals.

Review:

I couldn’t be more satisfied with the whole experience provided by Prevision Door. Everyone at this business is knowledgeable, professional and very competent at what they do. From the initial visit with Aaron about my new doors through the install by Wesley and Andrew everything exceeded my expectations. I’m going to recommend them wholeheartedly to everyone. Thanks so much Aaron, Andrew and Wesley!

Review:

Quick response and great service. Jayden was very knowledgeable and professional. Thanks for coming over on a Sunday to get us working again

Review:

Our tech was Jayden. He was awesome and honest. Was quick and knew what he was doing. Explained everything so there was no surprises at the end. Would recomend you all to everyone

Review:

$300 to replace 2 cables? Plus tried to upsale me to a $1000 bill? Nope never again.

The hardest part of giving the type of great service that Precision Door is proud of is communication, We appreciate the communication from you regarding your outlook on the service we provided to your daughter Beth, who lives at the residence you wrote this review about. She was there when we provided our service and has written us a 5-star review on Google. As a parent I understand being over protective of our children, even when they are adults. Our technicians pull every damaged or worn out part on a door and then let the customer decide if that part should be replaced or not. We presented those parts to your daughter , who then made the decision to replace her worn and damaged parts with our superior quality parts , such as stainless steel cables. We may give the option of replacing all of the parts on a door , but leave that decision up to our client. Unfortunately you were not present when we at the home , and it is difficult to assess the condition of parts over the phone. We received a 5-star and a 1 -star review on the same job. Of course we would like both reviews to be 5 stars, but we will be happy with knowing the 5 star reveiw was left by the person who actually was present and was able to walk through the worn and broken parts on the door and then make the best decision for her. We wish you and all of your family the best , and hope that your future garage door repair experiences are good ones.

Review:

Outstanding service with amazing responses! Justin was very explanatory regarding what the issue was and gave me options for repair/replacement based on my needs. Everything was complete in just about an hour and Justin completely cleaned up everything from the replacement. Many thanks Justin!

Review:

Trenton was on time, very professional, and courteous. After the evaluation on the issue with the problem, gave us a couple options to choose from to get to a solution. He explained everything so we could clearly understand and was very efficient and thorough getting the repair completed. We are very please to have someone of this caliber work on our house/garage. We will call again for the second stage of this repair (when the motor fails), and hope to have Trenton work with us again, Thank you.

Review:

Was very thankful that I was able to get a technician out to my home after I backed into my garage door! I was 4pm and everyone I called wouldn't be able to get to it till the following day, I did not want to leave my garage door open overnight and unsecured, Thankfully Michael Bray was able to get got to my home that evening, he was very informative and quick to asses the issue and had my door up and running in a couple hours! I highly recommend Percision and will be using them for all my garage door needs and will be recommending them to anyone that will be needing service!.

Review:

I am thrilled with the level of customer service I received. Trenton Dunn went above and beyond to make sure I was satisfied with the service he performed as well as the purchases I made. He was knowledgeable and very patient with me. He spent over 2 hours with me to ensure that I was confident in my decisions. His attention to detail is unprecedented. Thanks, Trenton!

Review:

Quick and accurate. Very courteous.

Review:

New to the State of Arkansas, I chose Precision Door due to the quality of the product over the original contractor product. I was also very pleased with the personableness of the individual who did the installation.

Review:

Trenton was a pleasure to work with. He was very professional and presented clear and precise solutions to the problem. I opted to replace the motor and roller bearings instead of just repairing them and he accomplished that in a very reasonable time. Glad I called Precision

Review:

Quick, efficient and knowledgeable

Review:

The service was great! We had two new garage door openers installed along with new springs, rollers and pulleys for the doors! Steve did a great job of explaining everything and completing the installation!

Review:

Had a fantastic experience with Precision today. The technician (Trent Dunn) was very professional, knowledgeable, prompt and took the time to address all our concerns. We ended up changing two cables and 12 rollers. I gladly recommended him on our neighborhood Facebook page after his visit.

Review:

Andrew was on time to install our new garage door. He also asked me about options I had when installing. He was great to work with and would definitely use them again.

Review:

Very pleased with our service, a very knowledgeable and efficient worker who fixed us up! Will def be using you again.

Review:

Appointment was fast and easy to schedule. Work was first class and efficiently completed.

Review:

Steve was terrific! We are excited about not having to worry about the door operation, for a long time, with all new parts installed. Kudos to Steve for his knowledge and expertise; he’s a very pleasant gentleman and most efficient. Thank you for sending Steve to take care of us!

Review:

Only called Precision because two other (previously used) companies had issues--one with their computer system and the other with a fire. Whatever. Anyway, the certified tech did a great job, explained everything,and was very professional and courteous. Guess we'll stay with Precision.

Review:

Aaron Hart was great help! He walked me through picking out a garage door that best fits us. We will definitely recommend this company to our friends and family.

Review:

Jaden was courteous and professional. I was impressed with his work ethic.

Review:

Came very rapidly, did a superb job at fixing -- and upgrading -- my garage door system.

Review:

Very courteous, polite and professional. New exactly what our problem was after checking all possibilities. Would recommend your company to everyone who is having problems with their garage. Thank you Precision!

Review:

Andrew is very professional installer, quality, very knowledge employee. Great employee.

Review:

Prompt and efficient service. Everyone at the company was very helpful and pleasant.

Review:

Kind of pricey just to put (2) rollers back on and reland the cable. Tech was awesome 5 stars for the tech 1 star for the pricing

Review:

I have great appreciation for what it takes to provide excellent customer service and that was my experience from the initial call through the entire process. I immediately received an email confirmation of the same day appointment along with a follow-up text introducing Justin Peterson as the technician. Justin called ahead and arrived within 2 ½ hours from my initial call and presented himself very professionally. He gave me a quick assessment of the situation, provided alternatives, and had the job completed within 30 minutes. I would highly recommend Precision Door and Justin in particular. Thanks for the quick response.

Review:

I was very impressed by Precision and the services of Steve Colley, the technician who worked on our door. He was very knowledgeable, communicative and a pleasure to work with.