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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Justin was excellent and remembered being here before, very prompt and polite, door works now and will need replacement later, explained options and costs including interest free financing.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Matt, Precision Door Service technician, provided stellar service. He was very professional, called me day of appointment with an ETA, listened to my concerns and addressed them.

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A Response from: Patrick Behrens

Thank you for your rating!

Matt Taylor Service Provided:
Garage Door Repair

Technician: Matt Taylor
Review:

Great Service

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David Stubbs Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: David Stubbs
Review:

It was a Sunday morning when my spring on my garage door broke leaving no way to get my cars out. I called Precision and they arrived a few hours later. The tech was very good to make a thorough inspection and let me know what parts he recommended me to get replaced. About an hour later he had my door working great even though it is 30 yrs old. This is twice that I have used Precision and have been very pleased both times. Great employees and good work.

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a 5-star review.

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Justin did a very good job. Thanks

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A Response from: Patrick Behrens

Thank you for the 5-star review

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Matt was very professional and knowledgeable! Fantastic service and workmanship. I would recommend precision door to everyone..

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Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Matt Taylor
Review:

Tech described the issue and fix in great detail. He pointed out areas for concern that did not need immediate attention. Polite and a good communicator.

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Drew did a Great job ! Very professional & Knowledgeable

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A Response from: Patrick Behrens

Thank you for the 5-starr review

Drew Bates Service Provided:
Garage Door Repair

Product:
Springs

Technician: Drew Bates
Review:

Drew Bates our technician was great to work with today. So honest and up front about our garage door issues.

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Drew Bates Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Drew Bates
Review:

Super service by Matt.

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Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Matt Taylor
Review:

David was thorough, courteous and informative. He explained every detail of the installation and Operation very well.

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David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
Review:

Matt T. was awesome! He had our garage up and running quickly! Our garage got amazing upgrades and he explained the operation details extremely well! We received great, quality service at an amazing price!

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Matt Taylor Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Matt Taylor
Review:

It’s such a pleasure doing business with a company that backs up their products and workmanship. The trim on my garage door started to detach from the wood frame. Precision sent service technicians just a couple days after I called. They were polite and friendly and quickly fixed the problem. With the proper equipment, they fixed the problem in just a few minutes. It was much better than if I had tried to reattach it myself. I appreciate that such a simple repair was done without a service charge.

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Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

I’ve had your man Chris here before and he was honest and fast. I will not work with anyone else but Precision Garage Door. You have a great reputation. All new garage doors and hardware being installed Thursday.

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Justin Peterson Service Provided:
Install Garage Doors

Technician: Justin Peterson
Review:

Prompt arrival; great service!! THANKS ????

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Totally satisfied with the service! response time was great, and the technician Chris was very experienced. would recommend Precision Door to anyone.

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Chris Wickham Service Provided:
Install Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Storm killed out power unit to lift our garage door. David came out and took his time, evaluated the situation explaining what was wrong. While he was out we asked him about other issues we had seen and heard he showed us the issues were hearing and seeing. David was very through and polite the entire time even when it was reaching the high 80s in the garage with no breeze. I am extremely happy with the service offered by David and Percision professionals provided.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
Review:

Will never recommend y'all to anyone due to the fact that the only option that I was given for the spring repair was the most expensive and if I would have been a person on a fixed income I couldn't of afforded it and would of still been charge $90.00 service fee. For spring replacement cost me $700.00 ridiculous I figure techs operate on commission base pay.

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A Response from: Patrick Behrens

Thank you for your review, we value feedback from our customers. We realize our competitors may quote a lower price but often the parts by competitors are not of the same quality as the parts and services we offer. We believe in only offering long-term solutions. Since you have a double car garage and 1 spring broke we would suggest replacing both to make it safe and secure. Safety for our top priority, when one spring breaks it puts a heavy strain on the older spring. By not replacing both, the other spring will inevitably break as well. The Powder coated springs you purchased have 100% lifetime warranty, you will never have to replace or purchase again for as long as you own your home, you can rest assured that your door will be safe, secure and reliable for years to come.

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Technician: David Stubbs
Review:

Justin was great. Excellent customer service

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Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Came when they said they would. No pressure advice. Allowed to make my own choices. Excellent service. Would recommend!

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Service Provided:
Garage Door Repair

Review:

David was very helpful, professional and courteous.

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David Stubbs Service Provided:
Garage Door Opener Install

Technician: David Stubbs
Review:

In the past your service has been very good. However the service I received today was not very good. First off the scheduling was very confusing. Three times I got a verbal time you would be here and three times a text confirming my appointment was different. Today I had a 12 to 2 appointment the technician arrived at 10 and I got a notice the technician was on his way at 10:43. I explained the problem to the technician that during most of the year the sun blinds the safety lights and won’t allow the door to close. He said that if it happens again to let precision door know and he would move the lights back from the door. That is what I wanted this visit as I explained to the lady that answered the phone.

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Service Provided:
Garage Door Repair

Review:

I had three doors repaired/rebuilt/upgraded over a short period requiring a few visits. Excellent workmanship. I'm still waiting for installation of door struts to be delivered and installed for over a month now. I guess ya'll got busy and forgot.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: David Stubbs
Review:

David, the technician, was very helpful and friendly. He explained all the options and was polite when we decided to first follow up with our builder after he had started to work.

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David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

good service, good guys.

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David Stubbs Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: David Stubbs
Review:

Great job. Explained my options well.

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Sam Manes Service Provided:
Garage Door Opener Install

Technician: Sam Manes
Review:

I see your commercials and one of the service guys says we can fix any door, you give veterans a discount, I can trust your people, and Drew was great! He got right to work did a great job and took time to talk to us but finished the job in a timely manner. And the door is So Quiet! ????

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Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
Review:

Tech was prompt & courteous. Matt explained everything in a way I could understand.

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Matt Taylor Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Matt Taylor
Review:

Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.

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Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
Review:

Quick dependable service. Matt was very professional. Only service I will call.

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Matt Taylor Service Provided:
Broken Garage Door Spring Repair

Technician: Matt Taylor
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618