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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Cade arrived right on time and went to work immediately and fixed our OH door. It was very apparent he knew what he was doing. He cleaned up as he worked and left no mess. I would definitely use Precision Over Head Door and Cade again if the need arises. Thank you for a job well done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Precision Door was recommended to me and they took care of my problems the day I called them. Sam called ahead to make sure I was home and fixed my problem very quickly. Great job Sam and Precision Door ! Thanks JH

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Hanson! We take pride in providing the best possible service to our customers, and we are happy to hear Sam did just that. We appreciate your business. Best regards, The Precision Family

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Sam did an amazing job. We had Great chats while he was working. Thanks for serving us!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ammon! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

My garage door broke and had my car held hostage in the garage when Precision came within 24 hours to fix the garage door freeing my car for use. Precision was efficient, friendly, tidy and went above and beyond communicating when and who was coming. Sam was very friendly and clearly communicated what needed to be done and how much things would cost. I would highly recommend Precision.

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A Response from: Patrick Behrens

Thank you Ms. Davison for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Your service is marvelous. Everything was was cared for and all my needs were met very quickly. Your service person was courteous, and efficient. Thank you very much!

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A Response from: Patrick Behrens

Thank you for the kind words, Sondra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

I believe that you guys have been to my house before and as always you’re technicians are the top. Very polite and on time. It’s hard to find good service men today. Thanks for your service.

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A Response from: Patrick Behrens

Thank you Mr. Morphis for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Sam Manes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Sam Manes
Review:

Answered my call at 5:36pm on a Friday made an appointment for 8:00am the next day.The technician showed up on time and fixed my garage door in no time for the price I was quoted. Outstanding service on a weekend nevertheless.

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A Response from: Patrick Behrens

Thank you for the kind words, Steve! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Neighbor had business truck in driveway. I called. Any business who hires military personnel is a plus. Any help for seniors is greatly appreciated. Professional, knowledgeable, respectful employees. Keep up the good work!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Nora. It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Polite and reliable

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A Response from: Patrick Behrens

Glad we could help Ms. Hutchinson. We appreciate your business and look forward to serving you in the future!

Sam Manes Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Sam Manes
Review:

Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Very professional and timely. Everything was explained thoroughly and why it needed to be done. Job was done quickly and efficiently.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Duncan! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician was very experienced and helpful with diagnosis of the problem

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A Response from: Patrick Behrens

Thank you Mr. Moe for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us in the future. We appreciate your business! Sincerely, PDS of NWA

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Chose your service from the advertisements on your pickups. Sam Manes was excellent representative of your company and had my door fixed in no time. Will definitely refer more business.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Adams! We take pride in providing the best possible service to our customers, and we are happy to hear Sam did just that. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Quick response, on time and very personable. Cabe Mercell did a really good job.

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A Response from: Patrick Behrens

Ken, thank you for leaving us a review. We're glad that Cade was able to get your door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Opener Repair

Review:

I had two 10x10 doors installed on my shop, I’m very happy with them. The installation was done in one day, and the guys were awesome, polite, competent and efficient. Recently I noticed a window in the door was leaking. I called Precision and two young men came out, I expected them to take care of the problem. Instead the one in charge said, just put silicone on it. Unacceptable, I’ll contact the local office Monday.

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Acoya Herron Service Provided:
Garage Door Repair

Residential Installer: Acoya Herron
Review:

Have had great service experiences, on time as promised and the technicians are very professional. You should be very proud of your organization. Sincerely

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A Response from: Patrick Behrens

Thank you, Byram, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Drew was timely, helpful, knowledgeable and overall a great representative for your company. I appreciate the service and help. Thank you, Ted Thomas

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A Response from: Patrick Behrens

Thank you Mr. Thomas for the great review! We will certainly pass along to Drew, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Drew Bates Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Drew Bates
Review:

Sam was great-5 stars,

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Fountain! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Technician: Sam Manes
Review:

Many thanks for the excellent service today, just a day after I called with an emergency. The spring on my 2003 garage door had broken, and I could not even get the door open manually. When calling Precision, they answered immediately and an appointment was made for a service call the next day. The work of the technician exceeded my expectations. He checked the condition of the doors and explained my options for repair and parts replacement. After going over various scenarios and price breakdowns, we agreed to repair and replace several parts. On one of my doors, I now have a lifetime warranty. The other door was worked on and functions much more smoothly. I felt no pressure to buy unnecessary parts. Both doors sound better and are functioning more smoothly. After this competent work, my hope is the doors will be functioning without incident for years to come. I highly recommend Precision Door Service.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Marianne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to your technician. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Drew Bates Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Drew Bates
Review:

Great service Great price Justin Perterson was a great tech..highly recommended My door works great again... Five Stars

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A Response from: Patrick Behrens

Thank you Mr. Kahler for the great review! We will certainly pass along to Justin, just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Justin Peterson Service Provided:
Garage Door Repair

Product:
Cables

Technician: Justin Peterson
Review:

On 3/29/24 Precision Door technician Cade Mercell repaired our garage door that was not operating properly. Cade arrived at my home at the scheduled appointment time and got the door operating well. He was totally professional and answered any questions that my wife and I had. …In addition, the appointment was made on Thursday evening at 8:00 PM and Cade arrived the next morning at 11:00 AM. Obviously, this was such excellent service. Thank You, Wayne M.Mannella

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Wayne! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Cade! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Too expensive!

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A Response from: Patrick Behrens

We genuinely appreciate that you chose Precision to service your garage door. We also understand that the cost of replacement parts can be daunting. Our Technicians ensure that every customer is provided with a repair estimate to review and approve before performing any work on your door. We sincerely regret that you were disappointed with the cost of your operator and broken spring. We do not claim to be the least expensive provider in the market; However we do take pride in being the best. We offer unmatched warranties, service and we stand behind our repairs. Precision Garage Door service is available 7 days a week 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customers peace of mind, is well worth the cost. Again, we do genuinely appreciate your business, and if we can help in the future, please don't hesitate to contact us.

David Stubbs Service Provided:
Garage Door Opener Install

Technician: David Stubbs
Review:

Great service! Got to our appointment ahead of schedule, and our technician, Sam, was very polite, professional and did a great job! Highly recommended!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Ms. Jones! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Sam Manes
Review:

Very helpful and professional.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. & Mrs. Jackson! We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Replaced garage door opener. It took a week after I contacted them to get my garage door opener replaced. The man was very nice, knew what he was doing. I am happy with the final product. BUT the price was HIGH. Get estimates from other companies also.

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Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Precision helped me program new remotes earlier this year by phone at no charge. Very kind. So I wanted to give my business to them when my garage door died. Nice service man came on Sunday and showed me everything wrong with my door My new door is ordered. Can’t wait to have it installed. Lots of new features!!! Highly recommend!!!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Ms. Somerville! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Technician: Justin Peterson
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618