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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1449 reviews, averaging 4.88 Stars:
Rogers, AR
Thank you Dave and Joyce for the5-star review. It is always nice to hear that out technicians are being professional. We appreciate your business!
Springdale, AR
Seth did a fantastic job! He clearly knows what he's doing and I'm happy to let an expert do anything with stuff under an incredible amount of tension like a garage door. Price was reasonable and was able to get service same-day. Good experience!
- Greg Wills
Thank you Greg for the 5-star review. We are so proud that Seth was able to get your garage door working properly. We appreciate your business!
Fayetteville, AR
I’ve been a customer for several years now with 2 Homes Most important thing I can say is when they come to Your Home you can be sure They will get the job done and it will be done right the first time Thank You Precision Door Company
- Jean Barbee
Thank you Jean for the great 5-star review. We like to hear from our long time customers. We appreciate your business!
Bentonville, AR
In the night, my garage door was stuck with half way opened and in a terrible position due to multiple issues. Thanks for the 24x7 support. Luke did a awesome job to get them all fixed. Highly recommend Precision Door Services.
- Elango
Thank you Elango for the awesome 5-star review. We are glad that Luke was able to get your garage door up and running properly. We appreciate your business!
Fayetteville, AR
I bought a new garage door and opener four years ago. Last winter when we had a power outage I cancelled an appointment because I didn’t think I could get my car out of the doorless, detached garage. Another power outage this weekend reminded me to ask whether I needed to install a backup system. The technician came out two days later to check the system. He said I do have a backup, told me how it works, and how I can tell if battery is running low. He was very helpful and didn’t charge me to explain the backup feature. I have been pleased with how well the garage door works and am especially pleased with Prevision’s excellent customer service. I highly recommend them,
- Vicki
Thanks Vicki for the great 5-star review. We are so glad that our technician was able to explain the correct function of your battery backup. We appreciate your business!
Alma, AR
Matt Taylor notified us of his arrival time and arrived on time. He was very professional and repaired our garage door in a timely manner.
- Sandra Copeland
Thank you Sandra the great 5-star review. We appreciate your business!
Mulberry, AR
Professional, courteous and on time.
- Diana Millsap
Thank you Diana for leaving us a 5-star review. We appreciate your business!
Rogers, AR
Our technician, whom has provided services to for over 5 years, is the reason we rely on Precision! Justin Peterson goes above and beyond to answer all our questions and make sure we are happy when the job is done.
- Mike & Sandra Moser
Thanks Mike and Sandra for very nice 5-star review. We are proud that Justin provided you with such good service. We appreciate your business!
Ozark, AR
Highly recommend. Was easy and fast to get apt.and they came out next day and installed new door opener.
- Susan Kinsworthy
Thank you Susan for the 5-star review. We appreciate your business and for taking the time to leave your review!
Fort Smith, AR
Precision had someone to our horse wothin an hour of my call. They assessed the situation and gave us a clear explanation of what was wrong and what it would take to remedy the situation. The young man that came out was very professional, polite and efficient.
- Wanda Benson
Thank you Wanda for leaving us a 5-star review. It is music to my ears to such nice compliments about our technicians. We appreciate your business!
Bella Vista, AR
Luke called and asked if he could come an hour early as he was running ahead of schedule. He showed up promptly and I explained the situation. Within a minute, he had the problem resolved. He asked how everything was going as he knew we had a newer garage door and opener and wanted to make sure everything was good. He made it a courtesy call as he was here for 3 minutes and left a business card for future reference. His professionalism is why I give you many references
- Scott Dilley
Thank you Scott for the great 5-star review. It is always nice to hear that our technicians are prompt and professional! We appreciate your business!
Lowell, AR
Not only did they respond quickly to my issue when called but they set an appointment with in a hour. They showed up early, Matter of fact they finished almost the same time as the original arrival time. Luke was quick and thorough. Door looks, sounds and works better than when it was brand new. So glad I found this company.
- Terry Boyett
Thank you Terry for the awesome 5-star review. We love to hear such great compliments about our technicians. We appreciate your business!
Fayetteville, AR
Very informative. Got the job done and told me how to maintain door in future. Very nice young man
- Marsha Daniel
Thanks Marsha for taking the time to leave us a 5-star review. We appreciate your business!
Lavaca, AR
Matt was AWESOME! Was on time, professional, knowledgeable and efficient! I couldn’t have asked for a better experience! Thank you Matt!
- Jeff & Marie Fosnaugh
Thanks Jeff and Marie for the great 5-star review. We love to hear the words professional, knowledgeable, and efficient! I am glad that Matt was able to take care of your garage door needs. We appreciate your business!
Rogers, AR
We've been customers for a long time.Always satisfied,especially this time. Response was immediate same day, repair was more than expected but completed same day , impressive as it was a complete replacing of door opener which was OLD. Repairman was friendly, efficient ,explained everything clearly.
- Gary Holmes
Thank you for the very nice review Gary. We are pound that you have remained a loyal customer. I really like to hear that are technicians are staying friendly and efficient. We appreciate your repeated business!
Centerton, AR
Justin was very good at texting and letting me know what the plan was for the service. He was quick and efficient. He let me know that a sealant on the bottom of the door would be advisable to make a better seal for weather. Not sure why he didn’t do that after applying the seal to the bottom of the door, but perhaps that wasn’t part of the service.
- Craig Ford
Thanks Craig for taking the time to leave us a 5-star review. We are glad that Justin was able to get your bottom seal installed. I will check with Justin .regarding sealant for bottom seal as I am not aware of this. We appreciate your business!
Bella Vista, AR
My garage door is a 2006 model with all original parts. The spring, cable, rollers, and bar all needed to be replaced. When faced with a broken door with your vehicle trapped inside, it was comforting to get on your website and schedule an appointment within 24 hours. Luke (technician) called 15 minutes before arrival to tell me he was on the way. He arrived timely and cheerful, provided details I needed to make an informed decision, and quickly completed the job. I now have a lifetime limited warranty on the door.
- Bobbi Siek
Thanks Bobbi for the great 5 star review. We are so proud that Luke was able to provide you with our superior service and knowledge of the garage door industry. We look forward to serving your garage door needs in the future. We appreciate your business!!
Winslow, AR
I was considering installing my own garage door openers or having two installed. I called and asked aproximately how much a single unit would cost. When the technician arrived the in-person quote was more than 2x the original phone provided amount for what a single unit would cost. I politely declined, and grudgingly paid the Service Fee. Had there been transparency up front it would've saved everyone time and me the service fee. This was a bad experience, and I will not re-engage with this organization.
- Bradley Shaughnessy
Hi Bradley, You received a quote from our "Call Center" (not our actual Rogers, AR office) they have a high rate of turnover so at times wrong prices are quoted. We appreciate you providing this information to us so that we can address the problem. While Precision Door is definitely not the cheapest on the block, but our warranties far surpass most garage door companies around. Again we do apologize for the misunderstanding and will definitely address the problem. Sincerely, PDS of NWA
Rogers, AR
I used Precision to rebuild my main garage door last summer. Yesterday, my spring broke trapping my car in the garage. I had to leave to go to multiple meetings so I called very early. Precision sent technician Luke out immediately. He repaired my spring quickly and allowed me to get to my busy day. Great service and highly recommend!!
- Jon Coker
Thanks Jon for the awesome 5-star review. We are very proud that Luke was able assist you with getting your garage door repaired as to assure your safety. We appreciate your business!
Lincoln, AR
Couldn’t be happier with the service and professionalism that we received from our technician, David Stubbs. He answered all of our questions, while rebuilding 2 doors, in less than 2 hours. Highly recommend Precision!!
- Tommy Batson
Thank you Tommy for the 5-star review. We are proud that David was able to your garage doors up and running properly. When we do these rebuilds it helps the garage door last even longer its a win vs win situation! We appreciate your business!
Fayetteville, AR
Luke did a great job resolving our issue. Showed and explained everything then did it. I not only consider my issue resolved but am glad I used Precision Services.
- Kerry Jones
Thank you Kerry for the nice 5-star review. We are proud that Luke was able to get your garage door issues resolved. We appreciate your business!
Fort Smith, AR
Matt did an excellent job! He explained to me all my queries.He did an amazing job!! Thank you!
- Mary Eve Jumuad
Thank you Mary for the 5-star review. We love to hear that our technicians are providing such great service! We appreciate your business!
Rogers, AR
Seth quickly responded to our call of broken springs. Close inspection showed more serious issues that needed to be addressed. He explained his reasoning clearly so that we could understand the problem(s). His knowledge and reasoning in a manner that we felt was accurate, reliable, and in our best long-term interests, was reassuring. Service will be completed in a couple of weeks when ordered parts are available.
- Andrew Sharpley
Thank you Andrew for the great 5-star review. We are proud that Seth was able to use his expertise to address your garage door problems. It is always so awesome to hear such positive feedback. We appreciate your business and look forward to working with you in the future!
Bentonville, AR
Great service! Fast response! Great value!
- Darold Gutierrez
Thanks Darold for taking the time to leave a 5-star review. We appreciate your business!
Fayetteville, AR
Luke arrived timely and was friendly and professional. He worked diligently and provided the service we requested. I give Luke an A+. Thank you.
- Leon Nicholson
Thank you Leon for leaving us a 5-star review. We are proud that Luke was able to get your garage door up and running properly. We appreciate your business!
Rogers, AR
He was very knowledgeable!
- David Adams
Thanks David for taking the time to leave us a 5-star review. We appreciate your business!
Rogers, AR
professional
- Shirley Thurston
Thank you Shirley for taking the time to leave us a 5-star review. We appreciate your business!
Springdale, AR
Very professional , on time , nice people
- Eli Saldivar
Thank you Eli for taking the time to leave us a 5-star review. We appreciate your business!
Bentonville, AR
Luke was a great technician and provided accurate information that was helpful to know going forward.
- Larenz Nero
Good afternoon Larenz, thank you for taking the time to leave us a 5-star review. We are proud that Luke was able provide you the correct information. We appreciate your business!
Cave Springs, AR
The technician was professional and immediately knew how to fix the problem. The led opener model lights were going out and he advised the unit would be replaced as the lights cannot be changed. The hard part was getting the reps answering my 3 phone calls to understand I could not just change light bulbs and was advised changing bulbs was not part of service provided. I even provided them with the model number. Finally on the 3rd call, I was informed that a technician would be out to check the problem.
- Lona Mullins
Thanks Lona for the great review. The situation with the led lightbulb does not come up very often, so it is something that does get lost in the shuffle. I am glad that the problem was finally figured out and we got you squared away. We appreciate your business!
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Great experience with Precision and Justin. Quick and easy to schedule online. Justin was professional, knowledgeable and kind. Repaired our garage door in a very timely manner. Highly recommend!
- Dave and Joyce Pollard