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about Precision Garage Door in:
Rogers, AR
Precision Garage Door of NWA & River Valleyhas received 203 reviews, averaging 4.89 Stars:
Rogers, AR
Rogers, AR
Very quick response to my phone call requesting service Justin did a great job of analyzing the problem, explaining it to me, and then doing the repairs. I would highly recommend.
- Patrick
Thank you for the stellar review and recommendation, Mr. Dennis! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
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Technician: Justin Peterson
Rogers, AR
Steve was promt, his estimate accurate, his work was efficient, timely and excellent and he was very personable. When he explained the parts carried a lifetime guarantee, i was very impressed, with his service and your company.
- Patrick
Thank you very much for the kind words, Ms. Rex! We are pleased to hear you were well taken care of here at Precision! We look forward to working with you in the future!
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Rogers, AR
Such fast same day service! David the installer was very presentable, friendly and very knowledgable about his work. He thoroughly explained every detail. When he had finished and cleaned up you couldn't tell he was ever here except for our new garage door equipment. The service truck was so well equipped there was no delay in installation. Highly recommend this company.
- Patrick
Thank you very much for the kind words, Mr. Easterling! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
Rogers, AR
Precision installed garage doors at our home last week. We were very happy with the entire experience. Dustin came out for our estimate. He was professional and provided all the details and options available to make our decision. He helped us select the doors that were best for us. Chris installed the three doors. He was also professional and did a fantastic job. Throughout the process Precision had very good communication and responded to my calls quickly. I really like the fact that Precision sent texts prior to visits to our home (including bio's and photos) - so we knew who to expect. Dustin and Chris were both trustworthy and we were happy to work with them. I highly recommend Precision.
- Patrick
Thank you, Ms. Linda, for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future. Respectfully, Your Door Team at PDS of NWA
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Senior Residential Installer: Chris Wickham
Rogers, AR
Very professional, call before they arrived, arrive on time, point out the crisis of the damage, offer several options to solve the problem and got the garage door fix in a very short time.
- Patrick
Thank you, Ms. Camacho for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business! Sincerely, PDS of NWA
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Rogers, AR
Couldn't ask for better service.....your tech, Drew was professional, courteous and very knowledgeable Got y'all in my contacts now for future reference. Thanks for the military discount too! DJ Rogers, AR
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!
Rogers, AR
I do not recommend this company the technician replaced to door spring and bearing did not hook the opener up. I connected the opener and the door works worse than before it was repaired
- Mike Brunell
We appreciate your feedback, Mr. Brunell. We apologize for any confusion regarding your operator not being reconnected after the service work was preformed. Our technician intentionally left the operator disconnected to prevent you from being locked out of your garage. We can arrange for a follow-up visit at your convenience to ensure that everything is reconnected and working correctly. I have left my contact information in a voicemail, which you can utilize to have a further discussion about this matter, if needed, Sincerely,
Rogers, AR
We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!
- Patrick
Mike, thank you for leaving us a review. We're glad that we were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Rogers, AR
Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.
- Patrick
Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family
Rogers, AR
Drew did a great job servicing my garage door and educating me.
- Patrick
Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Rogers, AR
I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.
- Patrick
Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!
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Rogers, AR
Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you
- Patrick
It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Rogers, AR
Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.
- Patrick
Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!
Rogers, AR
Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!
- Bill Blackshear
Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!
Rogers, AR
Very professional and knowledgeable. Great quick service.
- Patrick
Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!
Rogers, AR
I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!
- Patrick
Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!
Rogers, AR
We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!
- Patrick
That is so kind, Ms. Gillman. Thank you for taking the time to leave such a nice review. We are thrilled you had a great experience with our crew. Thank you for choosing Precision. We appreciate your business and look forward to serving you again in the future!
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Rogers, AR
Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!
- Patrick
Thank you for those kind words and positive review, Ms. Geddie! We are glad we could help. Thank you for choosing Precision!
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Rogers, AR
Seth was amazing!! Helpful with all my questions .
- Patrick
Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.
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Senior Technician: Seth Ottino
Rogers, AR
Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.
- Patrick
Thank you for taking the time to leave us that kind review, Mr. Lawley. We are extremely grateful for the support and your service. If you need anything else, don't hesitate to call. Thank you for choosing Precision!
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Rogers, AR
Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.
- Patrick
Glad we could help, Mr. Kissinger. Thank you for taking the time to leave us a great review. We are pleased to hear you continue to have a great experience with us. We appreciate your business and look forward to serving you in the future!
Rogers, AR
excellent job in all respect...and good tech repairman
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
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Rogers, AR
Great work. Quality service. Explained the repair. Will recommend to others
- Patrick
Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!
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Rogers, AR
If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!
- Erin Cuccia
Rogers, AR
Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.
- Eugene Williams
Rogers, AR
I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision
- Patrick
We are happy to hear you had a great experience with Precision, Mr. Patterson. We appreciate our team, and are always thrilled to hear they are making great impressions on our customers. Thank you for taking the time to leave a review! If you need anything else in the future, give us a call!
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Rogers, AR
Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.
- Todd (son) or Dana Johnson
Thank you for the positive feedback, Dana!
Rogers, AR
Came out same day and had the part to take care of the bad motor on the opener. Tech Trenton was amazing; explained everything they would do and the cost aligned with what I expected to pay. Very personable, professional, friendly, and wonderful service!
- Patrick
Thank you very much for sharing your positive experience, Ms. Pilcher. We pride ourselves on the quality of products and level of service we provide, and it sounds like Trenton hit that mark with you! We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!
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Rogers, AR
The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.
- Patrick
Thank you for the great review and recommendation, Mr. Moore! We are glad to hear you had a great experience with us. We appreciate your business, and look forward to serving you again in the future!
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(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
David is very professional and a pleasant person
- James Mulcare