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Read what people are saying
about Precision Garage Door in:

Rogers, AR

Precision Garage Door of NWA & River Valley
has received 179 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!

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Service Provided:
Garage Door Repair

Review:

Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision

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A Response from: Patrick Behrens

We are happy to hear you had a great experience with Precision, Mr. Patterson. We appreciate our team, and are always thrilled to hear they are making great impressions on our customers. Thank you for taking the time to leave a review! If you need anything else in the future, give us a call!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.

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A Response from: Patrick Behrens

Thank you for the positive feedback, Dana!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Came out same day and had the part to take care of the bad motor on the opener. Tech Trenton was amazing; explained everything they would do and the cost aligned with what I expected to pay. Very personable, professional, friendly, and wonderful service!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Ms. Pilcher. We pride ourselves on the quality of products and level of service we provide, and it sounds like Trenton hit that mark with you! We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Mr. Moore! We are glad to hear you had a great experience with us. We appreciate your business, and look forward to serving you again in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Thank you for your quick response in repairing the garage door.

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A Response from: Patrick Behrens

Thanks for the kind review, Siva! We appreciate your business and look forward to working with you again! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

When I backed into one of our closed garage doors, thinking it was open, I didn't realize the damage I had done to the door. I was more worried about my car. A few years later, Precision came out to fix a spring on another garage door and noticed the damage to the door I'd backed into and the strain it was putting on the door. They said it needed to be fixed and might even be dangerous! We ordered three new garage doors. Since our original doors were custom built and painted, it was quite a decision to find a replacement look I'd be happy with. Precisions folks were so helpful. They listened to what we were looking for as a replacement and helped give us several options and cost ranges. We decided on the perfect doors to replace our custom doors and upgrade our look. They were installed yesterday. We love them. The installers set us up with new everything, rails, doors and remote entry. Heck, the lighting on the doors are now motion lights and brighten our garage making it safer. They were so nice, professional and took care of everything. They even cleaned up after themselves! The doors are super quiet and smooth. We couldn't be happier! From top to finish, Precision was wonderful. I would highly recommend them.

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A Response from: Patrick Behrens

We are thrilled you had a great experience with us, Ms. Ruble! Thank you for taking the time to leave us a review. We truly appreciate your business, and it was a pleasure working with you. If you need us again, don't hesitate to call! Thank you for choosing Precision!

Parker Baird Service Provided:
Install Garage Doors

Product:
Garage Doors

Residential Installer: Parker Baird
Review:

Technician was very knowledgable and helpful.

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A Response from: Patrick Behrens

Thank you for the great review, Ms. Gilchrist. We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience, Mr. Burns! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! Thank you for giving us the opportunity to serve you. If you need us again, just let us know!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Precision Door Service lives up to their name “service”. My garage door spring broke on Sunday afternoon. I called their 24 hour phone number and was able to get an appointment for the next day. The technician, Jacob, emailed me his picture and bio in the morning. He then notified us when he was on his way. Jacob could not have been more friendly. He reviewed my door, told me what work needed to be done as well as some additional suggestions that would make my 21 year old door work better. Once approved Jacob went to work and quickly finished the job. I highly recommend Precision Door Service to everyone.

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A Response from: Patrick Behrens

We are thrilled you had a good experience with us, Mr. Reynolds! Thank you for taking the time to leave us a great review! We appreciate your business. Thanks for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent and knowledgeable service.

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A Response from: Patrick Behrens

Mr. Streepy, thank you for taking the time to leave us a review. We are thrilled you were happy with our services we provided and we look forward to serving you in the future! Thanks for choosing Precision!

Seth Ottino Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Senior Technician: Seth Ottino
Review:

Trenton was a true professional! He was pleasant and easy to work with. He made my repair which was under warranty. He also lubricated and checked my door for any other issues. He explained what the issue was and how he was fixing it. Additionally, I called on a Monday morning and got same day service! I purchased my new garage door last summer from them. Highly recommend this company.

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A Response from: Patrick Behrens

Thank you, Ms. Clyburn, for the awesome review. We are glad to hear you were happy with the service and your technician. We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

We are impressed with the service and products. Called Precision in the morning, we had a friendly and professional service tech show up at the house about 2:30pm. Trenton took the time to thoroughly inspect our existing 27 yr old damaged system and explain his recommendations and our options. By 5pm, he was cleaning up and showing us the features of our brand new, tech advanced and super quiet garage door system. Trenton was fantastic and he left our garage cleaner than he found it! We feel the pricing was fair and service was top shelf. Very happy.

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A Response from: Patrick Behrens

Walter, thank you for leaving us a review. We're glad that Trenton was able to make a great impression on you, are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

nice young man....great job

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A Response from: Patrick Behrens

Thank you for the great review, David. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Fast, courteous and knowledgable. Had a new garage door opener installed in a matter of hours. Highly recommend Precision Door NWA!

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A Response from: Patrick Behrens

Thank you for the great review and recommendation, Mr. Caruso! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Son! You talk about some friendly customer service! Was referred by my handyman who was unable to do the job.

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A Response from: Patrick Behrens

Thank you, Mr. Blake, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. Thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

There are very few home ownership vendors who even approach the total service package provided by Precision Door Service.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Walz. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

My son got a new door from Precision a year ago and had a great experience, so when our door broke recently, I called Precision on a Saturday and they had a technician, Trenton Dunn, at my house within 2 hours, which was earlier than promised. He texted me on the way and I even got a picture of him so I could recognize him when he arrived. Trenton was fantastic--very professional and excellent at pointing out the what happened, why and my options. In the end, I decided to upgrade to new insulated garage doors and what I think is a reasonable price. I highly recommend Precision based on this experience working with Trenton.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a review, Mr. Brandt! We are thrilled to hear that you had a good experience with us! Thank you so much for doing business with us! Please let us know if you need anything else. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Very nice gentleman, answered all our questions plus more information. Recommend very highly.

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A Response from: Patrick Behrens

Thank you for the great review and recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Review:

Trenton did a fine job installing a new garage door opener, very quick and professional.

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A Response from: Patrick Behrens

We are glad you had a great experience with us! Thank you for taking the time to leave a review! We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

was very pleased with the service I get with your people

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A Response from: Patrick Behrens

Thank you for the nice review, Clarence! We are glad you had a good experience with us! We appreciate your business and look forward to serving you again in the future!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton Dunn was exceptionally helpful. He recommended servicing that needed done, and carried out the repairs expertly and very quickly. He was on time, and had a very professional appearance/attitude. I was most impressed however with what he recommended did NOT need to be replaced. Many services seem to just want your money and will replace older parts that are in working condition simply due to their age. Will certainly be recommending them in the future.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Conroy! We pride ourselves on the quality of products and level of service we provide, and are pleased to know Trenton made a great impression! We will be sure to pass along the kind words to him! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Precision is very expensive. Was not expecting a $900 bill to change 2 springs

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

Outstanding service. Totally professional in the way they went about repairing my problems. Strongly recommend.

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A Response from: Patrick Behrens

Thank you for taking the time to leave a great review and recommendation! We are thrilled we made a good impression. Thank you for choosing Precision! We look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Pleasure doing business with Precision Door. Your technician Dustin was very professional throughout the install process. I will recommend Precision Door to my neighbors if they ever need help with their garage door opener. Lou

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A Response from: Patrick Behrens

Glad we could help, Lou. Thank you for the great review and recommendation! We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Trenton Dunn was our technician. He was polite, professional and liked my dog. I made an appointment and he came the next day. I appreciated that he called when he was on his way. He gave me an up front estimate, but then found that in addition to my broken spring, new bearings were also required. I thought the total price was rather high, but there is a 5-year warranty on parts.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Have done business with you before.

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A Response from: Patrick Behrens

Thank you for the kind review, Mr. Cooper! We appreciate your business and look forward to serving you in the future.

Service Provided:
Garage Door Repair

Review:

Trenton was very helpful and knowledgeable!

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A Response from: Patrick Behrens

Thank you for taking the time to leave us a review, Mr. Tedford! We appreciate your business and are looking forward to working with you again!

Service Provided:
Garage Door Repair

Product:
Springs

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618