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about Precision Garage Door in:
Rogers, AR
Precision Garage Door of NWA & River Valleyhas received 225 reviews, averaging 4.90 Stars:
Rogers, AR
Mike, thank you for leaving us a review. We're glad that we were able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure!
Rogers, AR
Dustin was very professional. Explained what was needed now and what to expect at some point in the future. We appreciate receiving the text message introducing him prior to his arrival.
- Patrick
Thank you very much for the amazing review, Mr. Vickers! We take pride in providing the best possible service to our customers, and we are happy to hear Dustin did just that! We appreciate your business! Best regards, The Precision Family
Rogers, AR
Drew did a great job servicing my garage door and educating me.
- Patrick
Thank you for the stellar review and recommendation, Eric! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
Rogers, AR
I had a broken wire to sensor eye. Tech noticed fraying on one cable so replaced it too. Also replaced worn rollers. Tech, Jacob Baggett, was very friendly & courteous, as well as the Tech he was training. He showed me what was wrong and explained what it would take to fix it. They did good work & were professionals.
- Patrick
Glad we could help Phyllis! We appreciate your business and look forward to serving you in the future!
Product:
Rogers, AR
Had two garage door openers installed it took two hours. They realigned doors, would use them again. Thank you
- Patrick
It is a pleasure to hear that your service was great from start to finish! We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!
Rogers, AR
Trenton was prompt, friendly, and knowledgeable. He immediately identified the issue and provided a market standard quote for repairs. He was honest about the need for future repairs and provided several scenarios for price consideration. I would recommend this company to friends and family.
- Patrick
Thank you for the kind words and recommendation, Ms. Mayer. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future!
Rogers, AR
Jacob Peterson, technician, present himself in a professional manner. He knew his product and was able to assess our problem quickly. I particularly liked the pre-visit texts, introducing Jacob and determining his arrival time. Will most definitely use Precision Doors as my go-to garage door service provider!
- Bill Blackshear
Thank you for the feedback! We were happy to hear about your experience with Jaccob and Precision Door of NWA. We look forward to being your "go-to garage door service provider"!
Rogers, AR
Very professional and knowledgeable. Great quick service.
- Patrick
Thank you for the kind words, Ann! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future!
Rogers, AR
I would highly recommend Precision Door for services and products. Their quick response and attention to quality repair was impressive. They stand behind their products and offer first rate, professional service. A refreshing experience in today’s “get ahead” business world!
- Patrick
Thank you so much, Ms. Smith! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! We appreciate your business!
Rogers, AR
We accidentally lowered our door down onto a rake leaning on the door frame. Oh boy; mistake. It warped the tracking system, bent the guide wheels badly all the way around, & set the 2 car wide door completely askew from its intended position. Holly was instrumental in making sure we had wildly impressive quick service. Our technician was Steve Colley who was equally impressive. BOTH were so personable I was actually 'almost' glad we had this fiasco happen just to be able to meet them! I'd call them again in a heartbeat!
- Patrick
That is so kind, Ms. Gillman. Thank you for taking the time to leave such a nice review. We are thrilled you had a great experience with our crew. Thank you for choosing Precision. We appreciate your business and look forward to serving you again in the future!
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Rogers, AR
Jack did a fantastic job, explained all that needed to be done, and allowed me to make the decision on items to be completed today! On time and very efficient ! Thank you!
- Patrick
Thank you for those kind words and positive review, Ms. Geddie! We are glad we could help. Thank you for choosing Precision!
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Rogers, AR
Seth was amazing!! Helpful with all my questions .
- Patrick
Glad Seth provided a great service, Nanette. Thank you for taking the time to leave us a positive review! We appreciate your business and look forward to serving you again.
Service Provided:
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Senior Technician: Seth Ottino
Rogers, AR
Pleased with the service and professionalism of Jacob. Also glad to be able to support a veteran owned business. I served as well and I appreciate your service.
- Patrick
Thank you for taking the time to leave us that kind review, Mr. Lawley. We are extremely grateful for the support and your service. If you need anything else, don't hesitate to call. Thank you for choosing Precision!
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Rogers, AR
Precision Door has always come through for me. I called on a Friday evening after 5:00 PM asking for service. A technician (Justin) showed up at noon on Saturday. He quickly found the source of the problem, fixed it and explained to me what happened. He charged me for only a service call (no labor) of $49.95. In a nutshell, I called Precision Door because of their responsiveness, professionalism and affordability.
- Patrick
Glad we could help, Mr. Kissinger. Thank you for taking the time to leave us a great review. We are pleased to hear you continue to have a great experience with us. We appreciate your business and look forward to serving you in the future!
Rogers, AR
excellent job in all respect...and good tech repairman
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
Product:
Rogers, AR
Great work. Quality service. Explained the repair. Will recommend to others
- Patrick
Thank you for great review and recommendation, Mr. Watkins! We are thrilled you had a great experience with us! Thank you for choosing Precision!
Product:
Rogers, AR
If I could give a half star, I would. I think the rep was kind and knowledgeable but did not care for the “sales pitch” to get me to buy new doors and an overpriced new motor. I had to pay $50 for someone to come out and not fix my issue but instead tell me that his overpriced motor ($1300) may not even work. Very very disappointed!
- Erin Cuccia
Rogers, AR
Still awaiting my receipt for payment of work done. Earliest appointment was 48 hours from time of call for service. Your repairman was on time and worked efficiently to replace the broken garage door springs. He ensured the job was done to my satisfaction. I found it a little surprising that the company could not give me an estimate of cost if the spring was the only problem. I rate the repairman a 4 or 5. The overall experience was a three due to receipt and response.
- Eugene Williams
Rogers, AR
I was very satisfied with your service. Precision came to our house on the same day we called on a Saturday. Our service technician was very polite and informative. He serviced our door and worked diligently. He went the extra mile and programmed our cars and phones. We were very pleased with Precision
- Patrick
We are happy to hear you had a great experience with Precision, Mr. Patterson. We appreciate our team, and are always thrilled to hear they are making great impressions on our customers. Thank you for taking the time to leave a review! If you need anything else in the future, give us a call!
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Rogers, AR
Justin Peterson came and fixed our door issue today, he called in advance was pleasant and professional. I was at work but my son was here he completed the job quickly. He indicated our 20 year old door needs replaced so we will contact you soon regarding that. Thank you.
- Todd (son) or Dana Johnson
Thank you for the positive feedback, Dana!
Rogers, AR
Came out same day and had the part to take care of the bad motor on the opener. Tech Trenton was amazing; explained everything they would do and the cost aligned with what I expected to pay. Very personable, professional, friendly, and wonderful service!
- Patrick
Thank you very much for sharing your positive experience, Ms. Pilcher. We pride ourselves on the quality of products and level of service we provide, and it sounds like Trenton hit that mark with you! We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!
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Rogers, AR
The crew arrived in a timely manner and installed the door. They were a hard working crew and very informative about what was going on. I give them a five star as the door works beautifully, the crew was courteous and very thorough in their clean up. I highly recommend Precision Door.
- Patrick
Thank you for the great review and recommendation, Mr. Moore! We are glad to hear you had a great experience with us. We appreciate your business, and look forward to serving you again in the future!
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Rogers, AR
Thank you for your quick response in repairing the garage door.
- Patrick
Thanks for the kind review, Siva! We appreciate your business and look forward to working with you again! Thank you for choosing Precision!
Rogers, AR
When I backed into one of our closed garage doors, thinking it was open, I didn't realize the damage I had done to the door. I was more worried about my car. A few years later, Precision came out to fix a spring on another garage door and noticed the damage to the door I'd backed into and the strain it was putting on the door. They said it needed to be fixed and might even be dangerous! We ordered three new garage doors. Since our original doors were custom built and painted, it was quite a decision to find a replacement look I'd be happy with. Precisions folks were so helpful. They listened to what we were looking for as a replacement and helped give us several options and cost ranges. We decided on the perfect doors to replace our custom doors and upgrade our look. They were installed yesterday. We love them. The installers set us up with new everything, rails, doors and remote entry. Heck, the lighting on the doors are now motion lights and brighten our garage making it safer. They were so nice, professional and took care of everything. They even cleaned up after themselves! The doors are super quiet and smooth. We couldn't be happier! From top to finish, Precision was wonderful. I would highly recommend them.
- Patrick
We are thrilled you had a great experience with us, Ms. Ruble! Thank you for taking the time to leave us a review. We truly appreciate your business, and it was a pleasure working with you. If you need us again, don't hesitate to call! Thank you for choosing Precision!
Product:
Rogers, AR
Technician was very knowledgable and helpful.
- Patrick
Thank you for the great review, Ms. Gilchrist. We appreciate your business!
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Rogers, AR
Very fast and courtesy service. Easy scheduling and they showed up on time and got the job done. The technician that came out was very professional and knew exactly what he was doing. We will be using them again for any servicing needs for our garage door repairs or installations.
- Patrick
Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision!
Rogers, AR
Justin did a great job. Was on time and very efficient in his analysis and worked quickly. Engaging and knowledgeable about his business. I do want to call out your customer service and notifications. I handle customer service for JB Hunt and your processes and notifications were top shelf. From your phone representative to Justin were very professional and kept me informed multiple times. Thank You
- Patrick
Thank you very much for sharing your positive experience, Mr. Burns! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! Thank you for giving us the opportunity to serve you. If you need us again, just let us know!
Rogers, AR
Precision Door Service lives up to their name “service”. My garage door spring broke on Sunday afternoon. I called their 24 hour phone number and was able to get an appointment for the next day. The technician, Jacob, emailed me his picture and bio in the morning. He then notified us when he was on his way. Jacob could not have been more friendly. He reviewed my door, told me what work needed to be done as well as some additional suggestions that would make my 21 year old door work better. Once approved Jacob went to work and quickly finished the job. I highly recommend Precision Door Service to everyone.
- Patrick
We are thrilled you had a good experience with us, Mr. Reynolds! Thank you for taking the time to leave us a great review! We appreciate your business. Thanks for choosing Precision!
Product:
Rogers, AR
Excellent and knowledgeable service.
- Patrick
Mr. Streepy, thank you for taking the time to leave us a review. We are thrilled you were happy with our services we provided and we look forward to serving you in the future! Thanks for choosing Precision!
Service Provided:
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Senior Technician: Seth Ottino
Rogers, AR
Trenton was a true professional! He was pleasant and easy to work with. He made my repair which was under warranty. He also lubricated and checked my door for any other issues. He explained what the issue was and how he was fixing it. Additionally, I called on a Monday morning and got same day service! I purchased my new garage door last summer from them. Highly recommend this company.
- Patrick
Thank you, Ms. Clyburn, for the awesome review. We are glad to hear you were happy with the service and your technician. We appreciate your business!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
We had Precision install a new door about 6 months ago… great job! This was a routine check to address some sounds! The 2 gentlemen did an awesome job and were more than willing to answer any questions!
- Patrick