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Read what people are saying
about Precision Garage Door in:

Rogers, AR

Precision Garage Door of NWA & River Valley
has received 203 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Excelent service Same day service and within a few hours they were servicing our garage door. We got a new equipment and it is awesome. Very satisfied with the service in terms of call attendance, installation, customer service, price. Thank you. Highly recommend

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Patsy! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference! We appreciate your business and look forward to serving you in the future!

Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Precision was recommended by a coworker and I'm glad he did. I called for an estimate and was surprised not only to have someone arrive the same day but also have all the supplies to repair and install the same day too. Trenton was very friendly and professional and provided excellent service.

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A Response from: Patrick Behrens

Thank you, Beth, for the great review! We are glad we were able to go above your expectations. It's a pleasure to hear that our team members are providing a great experience. Thank you for giving us the opportunity to help. Let us know if you need us again! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Steve was amazing and knowledgeable. Got us back up and working quickly and provided a couple options on costs, so we could make an informed decision. Definitely recommend Steve and will ask for him in the future!

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A Response from: Patrick Behrens

It's wonderful to have people like Steve on our team, and even better to hear how great he is with our customers! We are thrilled you had a good experience! Thank you for leaving a review for us, and we look forward to serving you again!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Just was very helpful to explain everything. Did a great job on the instillation of the rollers and springs.

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A Response from: Patrick Behrens

We were happy to help, Mr. Mccarver! Thank you for taking the time to leave us a review. We appreciate your business and look forward to working with you again!

Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Peterson
Review:

the best service ever! They came right to my house. Justin was courteous, helpful and honest.

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A Response from: Patrick Behrens

Thank you so much for your kind review! Justin is a valuable member of team, and we are happy he left you with a good impression! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

Great Technician, very knowledgeable and did a great job repairing my springs and faulty cables.

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A Response from: Patrick Behrens

Glad we could help, Mr. Ehmke. We appreciate your business and look forward to serving you in the future!

Service Provided:
Garage Door Repair

Review:

Thank you! Fast and efficient service. Technician Seth Ottino provided professional , quick, and on time service, all with a smile, and all at a reasonable price.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Seth on our team, and even better to hear that he takes great care of our customers. We are glad to hear that you were pleased with your experience! Thank you for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Repair

Senior Technician: Seth Ottino
Review:

Great job! Trenton came out and did a very fine job on the same day we requested service. We are very happy having decided to use Precision Door!!

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A Response from: Patrick Behrens

We are thrilled to hear that you are glad you went with Precision for your garage door needs! Thank you for taking the time to leave us a review, Mr. Mayer. We look forward to working with you again!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Prompt, courteous & efficient.

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A Response from: Patrick Behrens

Thank you for your rating.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Michael was very knowledgeable and super friendly. He educated on why the repairs made needed to be completed to avoid cost in the future.

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A Response from: Patrick Behrens

We are happy to hear that you had a good experience with our team member. Thank you for taking the time to leave a positive review. We look forward to serving you in the future!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I just needed to buy some paint for a touch up on my garage door. The lady there was very helpful in getting it ordered and called me when it was here. It should be noted that I had checked everywhere and they were the only ones who could get the color I needed. I am forever thankful and would buy my next garage door from them when needed.

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A Response from: Patrick Behrens

Thank you for the kind words, Ms. McCleland! We are glad to hear that you were happy with our services. It really was our pleasure! If you need any additional help, just ask. Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

Had repair service on door installed by Precision in late 2018, much under warranty. Also had service/repair done on an out building's 10 year old door/opener not installed by Precision. Had to replace springs, etc. and install a new opener, with both the originals mis-sized and we were in danger of a total collapse. Steve Colley our technician, recognized this and kept us from a disaster. Steve is a true professional. He really explained everything to us down to all the details and gave us a price before we started and then made the repairs to both our doors, just as he said he would. I would highly recommend Steve and Precision for any and all garage door installations and repairs. We feel better now! Thank you all very much!

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Ginn! We are proud Steve is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Wonderful rep

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton is an excellent employee for Precision Door Service. He was very efficient and knowledgeable. Has a great work ethic. Would definitely recommend Precision Door and Trenton.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Beavers! Our goal is 100% customer satisfaction, and it sounds like Trenton achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trenton was very professinal. I needed a new opener. he told me I could program my cell phone to open and close the garage door. Told me if I was having problems program it to the my cell to text him. He said after he finish his last job he would be over. Trenton thank you for your help.

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A Response from: Patrick Behrens

Thank you for the kind words, Debbie! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Review:

A+ work from Andrew. I wouldn't expect anything less from any of these guys.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Andrew on our team , and even better to hear that he takes great care of our customers. Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service also advised about the other door is in need of repair and repaired the other door also. Thanks for taking care of us.

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A Response from: Patrick Behrens

Thank you for the kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The service was great! We had two new garage door openers installed along with new springs, rollers and pulleys for the doors! Steve did a great job of explaining everything and completing the installation!

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A Response from: Patrick Behrens

We are proud to have Steve as a part of our team, and we are pleased to hear that he provided you with excellent service. Thank you for taking the time to write a review. We appreciate your business and we're looking forward to serving you in the future!

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Aaron Hart was great help! He walked me through picking out a garage door that best fits us. We will definitely recommend this company to our friends and family.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Ms. Ortega! Our goal is 100% customer satisfaction, and it sounds like Aaron achieved that goal with you. We appreciate your business! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Came very rapidly, did a superb job at fixing -- and upgrading -- my garage door system.

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A Response from: Patrick Behrens

Thank you, Mr. Panettiere, for taking the time to leave us a review. We are glad to hear you were happy with our service! Thank you for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Andrew is very professional installer, quality, very knowledge employee. Great employee.

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A Response from: Patrick Behrens

Sean, thank you for leaving us a review. We're glad that Andrew provided a great service and left a good impression! Thank you for choosing us at Precision! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

So far, so good. I called a couple of days ago and got an appointment for this morning between 8-10. Steve Cooley called to let me know when he would arrive and arrived early. After doing his inspection of the non-working garage door, he explained to me what was needed and then repeated this all for my elder father whose door it is. Steve was articulate, friendly and gave a clear explanation and then listed to my father's questions and answered them until Dad was ready to move forward. Steve was very patient with both Dad and, me as he gave us the options. We ended up ordering a replacement for the decades old worn out door. I expect that once it arrives, the installation will be performed well if today is any indication. Steve is a tremendous asset to your company - a real shining star. Thank you.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Sara and Tom! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business and hope you enjoy your new door! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Efficient and professional.

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A Response from: Patrick Behrens

Thank you Staci for taking the time to leave your review. We appreciate your support! Sincerely, Your Door team at PDS of NWA

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I received same day, courteous professional service . I was given several options of which unit to purchase that would fix the problem by technician Dunn.

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A Response from: Patrick Behrens

Thank you Marsha for the great review. We are proud to know you were happy with your service! We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

I was having multiple issues with my garage door opener, broken remotes and a garage door that was falling apart. Worn out, my opener was noisy and my door was making loud booms both just setting idle and operating - original equipment since purchase of my home in 1994. I had seen Precision Door trucks in the area when driving around town and my sister used them for her new garage door install and she was very happy with their service. While on vacation for a week, and wanted to get the problem resolved, I went on their website at 11:00 PM at night and used the CHAT NOW feature to learn more. They took care of setting up an appointment for me! The next day, their senior technician Steve Colley came out promptly and measured for a new insulated replacement door to be ordered and in the meantime replaced my old opener with a new LiftMaster Elite. He got my existing broken garage door running on the new opener until the new door would later arrive. I was impressed by all the new features of the LiftMaster Elite. A nice operating manual comes with it and I really like the inside garage control panel and emergency power feature to open your door when the power is out! Steve took the time to explain all the operational features and programmed my two remote controls for me. He was very friendly and a hard working man that got the job done right. He left telling me I could call him if I had any questions. This is excellent customer service!

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A Response from: Patrick Behrens

Thank you for your great review Mike! We take pride in providing the best possible service to our customers, and we are happy to hear Steve did just that! We appreciate your business! Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great job performed by Steve Colley, who was friendly and very efficiently did a quality job for everything needed. We are very pleased with the service and thankful for doing so the same day we called Precision about the broken spring. We will remember who to call next time and highly recommend your service!

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A Response from: Patrick Behrens

Thank you for your awesome review Mr. Morris! We take pride in 100% customer satisfaction and we are happy to hear that Steve did just that! Best regards, The Precision Family.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent Customer Service and excellent employees.

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A Response from: Patrick Behrens

Thank you so much for your kind review, Mr. Beavers! We look forward to serving you in the future!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Professional and fast service. I highly recommend!

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A Response from: Patrick Behrens

Thank you for your review Stephanie! We appreciate your business. Best regards, The Precision Family.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Awesome!...Honored Warranty. Friendly and knowledgeable.

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A Response from: Patrick Behrens

Thank you, Brian, for leaving us a positive review! We appreciate your business and look forward to working with you in the future! Thank you for choosing Precision!

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

We love our new garage doors. They are quiet, insulated and look great. The showroom let us see the different doors in action. Installation was on time and done right. The lifetime warranty sealed the deal. ,

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A Response from: Patrick Behrens

Thank you for the kind words, Mr. Parks! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Glad to hear that you love the doors! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Install Garage Doors

Product:
Garage Doors

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618