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about Precision Garage Door
Precision Garage Door of NWA & River Valleyhas received 1326 reviews, averaging 4.88 Stars:
Rogers, AR
Fayetteville, AR
Totally satisfied with the service! response time was great, and the technician Chris was very experienced. would recommend Precision Door to anyone.
- Lyndell Thomas
Siloam Springs, AR
Storm killed out power unit to lift our garage door. David came out and took his time, evaluated the situation explaining what was wrong. While he was out we asked him about other issues we had seen and heard he showed us the issues were hearing and seeing. David was very through and polite the entire time even when it was reaching the high 80s in the garage with no breeze. I am extremely happy with the service offered by David and Percision professionals provided.
- Ken
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Technician: David Stubbs
Lowell, AR
Will never recommend y'all to anyone due to the fact that the only option that I was given for the spring repair was the most expensive and if I would have been a person on a fixed income I couldn't of afforded it and would of still been charge $90.00 service fee. For spring replacement cost me $700.00 ridiculous I figure techs operate on commission base pay.
- james bowden
Thank you for your review, we value feedback from our customers. We realize our competitors may quote a lower price but often the parts by competitors are not of the same quality as the parts and services we offer. We believe in only offering long-term solutions. Since you have a double car garage and 1 spring broke we would suggest replacing both to make it safe and secure. Safety for our top priority, when one spring breaks it puts a heavy strain on the older spring. By not replacing both, the other spring will inevitably break as well. The Powder coated springs you purchased have 100% lifetime warranty, you will never have to replace or purchase again for as long as you own your home, you can rest assured that your door will be safe, secure and reliable for years to come.
Bentonville, AR
Justin was great. Excellent customer service
- Lisa Watson Rg Sellers
Rogers, AR
Came when they said they would. No pressure advice. Allowed to make my own choices. Excellent service. Would recommend!
- David Pickard
Fayetteville, AR
David was very helpful, professional and courteous.
- Ann Dillard
Alma, AR
In the past your service has been very good. However the service I received today was not very good. First off the scheduling was very confusing. Three times I got a verbal time you would be here and three times a text confirming my appointment was different. Today I had a 12 to 2 appointment the technician arrived at 10 and I got a notice the technician was on his way at 10:43. I explained the problem to the technician that during most of the year the sun blinds the safety lights and won’t allow the door to close. He said that if it happens again to let precision door know and he would move the lights back from the door. That is what I wanted this visit as I explained to the lady that answered the phone.
- John Guthrie
Garfield, AR
I had three doors repaired/rebuilt/upgraded over a short period requiring a few visits. Excellent workmanship. I'm still waiting for installation of door struts to be delivered and installed for over a month now. I guess ya'll got busy and forgot.
- Richard Rose
Siloam Springs, AR
David, the technician, was very helpful and friendly. He explained all the options and was polite when we decided to first follow up with our builder after he had started to work.
- C William Ferris
Rogers, AR
good service, good guys.
- Clyde Turner
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Technician: David Stubbs
Siloam Springs, AR
Great job. Explained my options well.
- Rob Carney
Fayetteville, AR
I see your commercials and one of the service guys says we can fix any door, you give veterans a discount, I can trust your people, and Drew was great! He got right to work did a great job and took time to talk to us but finished the job in a timely manner. And the door is So Quiet! ????
- Renee O'Kelley
Fort Smith, AR
Tech was prompt & courteous. Matt explained everything in a way I could understand.
- Jo Ann Ballman
Lowell, AR
Your service technicians were able to come to my home MUCH earlier than they had been scheduled ... and then were able to fix the problem with my garage door very quickly. They were polite, courteous, and then took an additional minute to make a quick adjustment that should prevent this problem from occurring again. How great was that !! Thanks so much.
- Paula Proppe
Van Buren, AR
Quick dependable service. Matt was very professional. Only service I will call.
- Brian Taylor
Rogers, AR
Cade arrived right on time and went to work immediately and fixed our OH door. It was very apparent he knew what he was doing. He cleaned up as he worked and left no mess. I would definitely use Precision Over Head Door and Cade again if the need arises. Thank you for a job well done.
- Ron Montgomery
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Fort Smith, AR
Cade was Very helpful and very respectful and as soon as I have the money I will be contacting him to have the new door put in
- Patrick
Thank you very much for the kind words, Mr. Miner! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!
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Siloam Springs, AR
Precision Door was recommended to me and they took care of my problems the day I called them. Sam called ahead to make sure I was home and fixed my problem very quickly. Great job Sam and Precision Door ! Thanks JH
- Patrick
Thank you very much for the amazing review, Mr. Hanson! We take pride in providing the best possible service to our customers, and we are happy to hear Sam did just that. We appreciate your business. Best regards, The Precision Family
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Farmington, AR
Sam did an amazing job. We had Great chats while he was working. Thanks for serving us!
- Patrick
Thank you for the stellar review and recommendation, Ammon! We are proud Sam is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family
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Bentonville, AR
My garage door broke and had my car held hostage in the garage when Precision came within 24 hours to fix the garage door freeing my car for use. Precision was efficient, friendly, tidy and went above and beyond communicating when and who was coming. Sam was very friendly and clearly communicated what needed to be done and how much things would cost. I would highly recommend Precision.
- Patrick
Thank you Ms. Davison for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new Garage Door Openers and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA
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Fayetteville, AR
Cade Mercell was extremely professional and friendly. He was patient with me and clearly explained all the available repair options for my garage door. He arrived to fix a broken spring but we ended up replacing all the parts and the operator. Great customer service and huge asset for Precision.
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new parts and that you have a lifetime relationship with us. Thank you for choosing Precision!
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Fort Smith, AR
Drew was amazing. He explained everything to me and answered all my questions and walked me through the process of how everything worked. He replaced everything except for the door itself. Looks great and works great and is quiet. Love it. I had used Precision several years ago and they did not disappoint this time either.
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Bobbie. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Rogers, AR
Your service is marvelous. Everything was was cared for and all my needs were met very quickly. Your service person was courteous, and efficient. Thank you very much!
- Patrick
Thank you for the kind words, Sondra! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Rogers, AR
I believe that you guys have been to my house before and as always you’re technicians are the top. Very polite and on time. It’s hard to find good service men today. Thanks for your service.
- Patrick
Thank you Mr. Morphis for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your project! Respectfully, Your Door Team at PDS of NWA
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Miami, OK
Answered my call at 5:36pm on a Friday made an appointment for 8:00am the next day.The technician showed up on time and fixed my garage door in no time for the price I was quoted. Outstanding service on a weekend nevertheless.
- Patrick
Thank you for the kind words, Steve! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
Bentonville, AR
We called Precision Door on Saturday after experiencing damage to the roller channels on our garage door. Precision offered to send a technician out on Sunday, but we were able to get the door closed and elected to wait until a weekday for service. They scheduled & texted our appointment time, then texted a reminder day before, texted a picture of the technician 15 minutes before the appointment, then the technician called 10 minutes before to verify I was home. All great communication! Our technician, Cade, arrived as scheduled, fixed the door like new, answered all our questions, discussed homeowner tips, and left us feeling that we received an excellent value for his service and for our time! Thank you, Cade!!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Mr. Brown! We pride ourselves on the quality of products and level of service we provide, and are pleased to know you noticed the difference. We will be sure to pass along the kind words to Cade. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family
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Prairie Grove, AR
Neighbor had business truck in driveway. I called. Any business who hires military personnel is a plus. Any help for seniors is greatly appreciated. Professional, knowledgeable, respectful employees. Keep up the good work!
- Patrick
Thank you very much for sharing your positive experience and your recommendation, Nora. It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
Bella Vista, AR
Polite and reliable
- Patrick
Glad we could help Ms. Hutchinson. We appreciate your business and look forward to serving you in the future!
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Bentonville, AR
Excellence service to help our doors consistently go up and down. Faulty wiring was causing us such frustration and Cade found the culprit. Thank you!
- Patrick
Thank you so much for the kind words! It is wonderful to have people like Cade on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!
(479)-316-4226
(479)-316-4226(479)-439-9119
(479)-439-9119(479)-250-4039
(479)-250-4039(479)-802-4646
(479)-802-4646(479)-439-9119
(479)-439-9119(479)-259-1076
(479)-259-1076(417)-553-9849
(417)-553-9849(918)-208-0341
(918)-208-0341(417) 580-9503
(417) 580-9503Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901
License
AR License #0365280618
Prompt arrival; great service!! THANKS ????
- Rheda Brown