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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Outstanding!!

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A Response from: Patrick Behrens

Thank you for the great review, Mr. Bryant. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Way overpriced. They claim $89 an hour labor but cost of parts is 2-3 times higher then retail stores. No thank you

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Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Seth and Sam were nice and polite and had the knowledge to fix my door problem fast and efficiently. Well pleased only one problem didn’t have my coupon to put on my bill.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Ms. Rogers! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door also, apologizing for that inconvenience regarding the coupon. We look forward to working with you in the future if we can be of any further service! Thank you for your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Senior Technician: Seth Ottino
Review:

Drew was awesome! He took his time and inspected all my repair / problems / door damage. He explained things in a way that was totally understandable. I learned a lot from him. I am very impressed with the quality of the doors and installation process to make sure my door was superior to my expectations. After reviewing my options, I purchased the Endurance 300. Mainly because I am in my 60's and the Lifetime Warrantee gives me a complete peace of mind that I will not have to worry about having any problems in the future.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We hope you are enjoying your new garage door. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Drew Bates Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Drew Bates
Review:

Drew was superb. Arrived promptly and was professional while maintaining a friendly and courteous demeanor. He quickly recognized and fixed the issue with our garage door. I highly recommend Drew and Precision Door.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Beamon. It is wonderful to have people like Drew on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision!

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Dustin did a great job.

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A Response from: Patrick Behrens

Thank you, Mr. Burger for the great review! We will certainly pass along to Dustin; just how happy you were with the service you received. We appreciate your business and look forward to serving you again in the future. Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Quick Response, great coverage area, clean cut technicians, and very informative.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Opener Repair

Review:

Justin did a great job! Very friendly. I appreciate you guys coming out the same day.

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A Response from: Patrick Behrens

Thank you, Mr. Creamer, for the stellar review! We understand how valuable our customer's time is, and do our best to provide convenient appointments based on the customer's busy schedules. We will be sure to pass along your kind words to Justin! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Justin Peterson
Review:

Exceptional customer service from start to finish. Technician Jacob exceeded expectation on garage repair. Quiet as a mouse again...THANKS!

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish, Mr. James! Jacob is a valuable member of our team, and we take pride in providing the best possible service to our customers. We are happy to hear Jacob did just that! We appreciate your business and for choosing Precision Garage Door! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Was very satisfied with the service we received. Will not even consider using anyone else.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Payne! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Review:

Acoya is very personable and professional. He explained everything and answered all my questions. He showed me parts comparison and helped me select the best repair for our budget. I look for veteran owned businesses or veteran employees, and I think Acoya is a stellar employee. I'm sure I'll be calling Precision Door for any future needs.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Acoya Herron Service Provided:
Garage Door Repair

Product:
Rollers

Residential Installer: Acoya Herron
Review:

Great service, I would recommend to my family and friends.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Rasdon! We appreciate your business and your review. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Technician, Dustin arrive at scheduled time, was explained my door problems efficiently. And will be installing new door next week.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team. We hope you are enjoying your new door and thank you for choosing Precision! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I had a quick response to my issue but they switched original appointment for an earlier time which was great but when I got the reminder it was the original appointment time not the new one. The tech was very helpful and called me about the cause of problems and the solution. Then he states that the door and mechanisms are old and need to be replaced. I therefore asked another company for a second opinion and they did not agree it needed replacing.

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Seth Ottino Service Provided:
Garage Door Opener Repair

Product:
Opener

Senior Technician: Seth Ottino
Review:

Easy to make an appointment. Next day service call and repair and replacement. No waiting on parts The service person was polite, knowledgeable and honest. Would recommend Precision and use them again

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. and Mrs. Cofer! We pride ourselves on the quality of products and level of service we provide, and are pleased that we can provide that for you! We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

I’ll be honest, traditional advertising still works. The TV ad jingle “Precision door service, a name you can trust” came to mind when I noticed a broken spring on my 20 year old door. I made the call in the afternoon and the service was scheduled for first thing the next morning. I received a text prior to the appointment with time and date verification as well as a picture and brief bio of the technician. The young man, Acoya, who showed up to do the repair was top notch. He was courteous, professional, knowledgeable and informative. I would highly recommend PDS for your garage door needs.

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A Response from: Patrick Behrens

Thank you, Mr. Little for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and thank you for your recommendation! Respectfully, Your Door Team at PDS of NWA

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Residential Installer: Acoya Herron
Review:

The Tec that came and fixed my Garage door was so knowledgeable of what he was doing , answered all my questions . He is the kind of Tec that cares about his job. Need more like him.

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A Response from: Patrick Behrens

Thank you for the stellar review, Ms. McKown! We are proud Jacob is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Techs were great. Diagnosed problem and repaired as needed. Discussed other issues with current doors and decided was in our best interest to replace the current doors (we have been thinking about it anyway). Appreciated the input from the Techs - didn't feel pressured in any way. Was nice to save money too. Looking forward to the new doors. Would recommend.

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A Response from: Patrick Behrens

Thank you, Ms. Foster for the awesome review. We are glad to hear you were happy with the service and your technicians. Enjoy those new garage doors and let us know if you need us. We appreciate your business! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had to correct problems created by builder cheap install. Door works great now. Fast service, friendly technician. Adds are acurate.

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A Response from: Patrick Behrens

Thank you for the kind words, Chris! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

Fast, friendly, professional service—l would be happy to recommend Precision to anyone needing garage door service!

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Wann! We pride ourselves on the quality level of customer service we provide! We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Repair

Technician: Justin Peterson
Review:

Sometimes, with any project, things just don't go right, anyone can and does make errors, that's not what's important, what is important is what happens next. I can with all confidence tell you that the upper management at Precision Doors NWA knows and will do what is right. without going into detail, we had a couple of issues, those things were handled both expeditiously and entirely profession. Now if you like doing business with real professionals, courteous, and sympathetic people, then Precision doors NWA is the perfect place to call. I fully endorse and support this company Rick Hudson

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A Response from: Patrick Behrens

Thank you, Mr. Peterson, for the stellar review! We pride ourselves on the level of service we provide and are pleased to know you noticed the difference. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you on your projects in the future! Best regards, The Precision Family

Chris Wickham Service Provided:
Install Garage Doors

Product:
Garage Doors

Senior Residential Installer: Chris Wickham
Review:

Very good service tech well knowledgeable.

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A Response from: Patrick Behrens

Thank you for the great review and kind words, Mr. Foster. We appreciate your business!

Justin Peterson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Justin Peterson
Review:

Next day speedy repair on a Saturday! Always kind, professional and knowledgeable. Highly recommend!*****

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Brandy! We are pleased to hear you have made Precision your go-to garage door company. We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Justin Peterson
Review:

Dustin serviced our garage door today and in the past. Very polite and knowledgeable. We are very happy with the service we received today. We called in at 8:15 and Dustin was here about 3pm, schedule at 4pm. Nice to have same day service. Thanks

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Dustin on our team, and even better to hear that he takes great care of our customers. We are so happy that you have a lifetime relationship with us. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Review:

Acoya Herron was very professional and knowledgeable. The overall experience couldn't have been better. Thank you!

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service! Thank you for choosing Precision! Best regards, The Precision Family

Acoya Herron Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

Professional, courteous technician. Working on a hot day, he got us fixed up and never complained about the heat.

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A Response from: Patrick Behrens

Thank you for the stellar review, Mr. Byrd! We are proud Dustin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am so very pleased with the service you provided! The quick response was very much appreciated and Acoya Herron was the ultimate in professionalism! I will be sure to recommend you guys!

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A Response from: Patrick Behrens

Thanks for the kind words Kim. We are pleased to know you were happy with your technician and service. We appreciate your business!

Acoya Herron Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Second time we've used Precision Door Service. Once for our residence and again recently for a vacation rental property. Thoroughly impressed both times! Incredibly timely communication response. Knowledgeable explanation of options, fast, proficient work, and professional follow up. And available 7 days a week if needed. Highly recommend.

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A Response from: Patrick Behrens

Thank you so much for the kind words and sharing your positive experience and your recommendation. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My son found them on the internet. I gave them a call on a Saturday and they were able to come out the same day with no additional cost for a weekend call. David was very knowledgeable and explained how everything worked in layman terms so I could understand (since I didn't know anything except open and close). He explained the options available, very honest and wasn't pushy like some home repair businesses do to get you to do more than what you called them out for. I highly recommend Precision Door Service and hopefully they will put you on hold just long enough for you to hear their song about garage doors:}:}:}

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A Response from: Patrick Behrens

Thank you, Ms. Carol for the stellar review. As consumers ourselves, we understand that having a repairman at your home can be a dreaded experience filled with uncertainty. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

David Stubbs Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: David Stubbs
Review:

We had a technician Drew Bates. He was professional and courteous. But most of all our door was completely repaired and lubricated ad it works great, I was impressed by his ability to repair it completely rather than just the minimal. He saw problems we did not know we needed and explained all the work and the costs involved before completing the repair. We are grateful and I was impressed with the company’s website and could book an appointment at 10 pm. Great experience and we appreciate !!!

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A Response from: Patrick Behrens

Twyla, thank you for leaving us a review. We're glad that Drew was able to get your new door up and running well! Your security and decisions are so important to us as a company, and we are pleased to know that you have been well taken care of! Thank you for allowing us to come into your home and giving us the opportunity to earn your business- it really was our pleasure! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Drew Bates
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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618