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Read what people are saying
about Precision Garage Door

Precision Garage Door of NWA & River Valley
has received 1130 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Great service, fast response, thorough diagnosis and always reliable service!

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A Response from: Patrick Behrens

Thank you for your review, Anthony. We are pleased to hear you have made Precision your go-to garage door company and that you have a lifetime relationship with us. Thank you for choosing Precision! We look forward to working with you in the future!

Drew Bates Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Drew Bates
Review:

Fast service for warranty work. Justin was great. Friendly and fast. Stood behind their work. Highly recommended

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Thomas! We are proud Justin is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Justin Peterson Service Provided:
Garage Door Repair

Technician: Justin Peterson
Review:

Steve arrived within just a couple of hours. He was incredibly knowledgeable and professional. In a short amount of time he had my 30+ year old Garage door working better than it ever had. Great products, and great service. Definitely glad I didn't DIY this project. Steves skill and knowledge were well worth the money.

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Stephens! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We will be sure to pass along the kind words to Steve! We appreciate your business and look forward to serving you in the future! Best regards, The Precision Family

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Did a excellent job

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A Response from: Patrick Behrens

Thank you for the great review Mr. Snider. We appreciate your business!

Chris Wickham Service Provided:
Garage Door Repair

Senior Residential Installer: Chris Wickham
Review:

We called Precision and they came out the same day. Sam, the technician was very personable and knew his stuff. He installed a new "smart" door opener (Too smart for me) and replaced all the rollers on the door. He was done in about 90 minutes and the door is working beautifully. The door is making much less noise when opening and closing. The only negative is that it was pretty expensive, but I've learned in life that you pay for what you get. Also, the convenience of getting it fixed on the spot is worth a lot to us. Thanks Sam and Precision for job well done. We have recommended them and will continue to do so. Thanks again.....

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Mr. Hotchkiss! We pride ourselves on the quality of products and level of service we provide and are pleased to know you noticed the difference! We hope you will enjoy all the features of your new opener. We are so happy that you will have a lifetime relationship with us, and we appreciate your business. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Sam Manes
Review:

We’re Very Grateful to Dustin and his Co-worker for getting our Garage Door Spring repaired in such a Timely Matter.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Mings! We are pleased to hear you have a positive and pleasant experience with Precision Garage Door. We look forward to working with you in the future! Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

David was very professional and did the job in a timely manner. He informed me about all the things with my garage that were not functioning properly. Will call them again.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like David on our team, and even better to hear that he takes great care of our customers. We are so happy that you are pleased with your decision to give us an opportunity to service your home. Thank you for choosing Precision! We look forward to working with you in the future!

David Stubbs Service Provided:
Garage Door Repair

Product:
Springs

Technician: David Stubbs
Review:

I received absolute amazing customer service from Precision Door. Tuesday at approximately 4:00 PM I hit the button to close my garage door. When I got inside my home I heard a very load pop. When I returned to the garage to check on the issue I immediately discovered the door spring had snapped. I wasn't sure who to call but remembered an advertisement in a sales flyer I receive monthly about Precision so I decided to give them a call. When the phone was answered they immediately started working to get me a time and date for the repair. The customer service representative responded that someone could be out within the next hour. I was amazed because I had expected a couple days before someone would be able to respond and repair my door. Sam Manes arrived within the hour and immediately started work on the door. He replaced the broken spring and suggested adding a second which should have been done when the door was originally installed. He was very knowledgeable and was completed within the hour. In the future there will be no searching for garage door service/repair because Precision has my business.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people like Sam on our team, and even better to hear that he takes great care of our customers. We are so happy that you like your new door and that you have a lifetime relationship with us. Thank you for choosing Precision! Best regards, The Precision Family

Sam Manes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sam Manes
Review:

I'm very happy and very appreciative of the service , the technician was very nice and took care of our problem efficiently.I called this morning and the problem was taken care of this afternoon Thank You.

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A Response from: Patrick Behrens

Glad we could help Mr. Johnson. We appreciate your business and look forward to serving you in the future! Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Opener Repair

Residential Installer: Acoya Herron
Review:

Precision has been a great company to do business. Their technicians know their stuff and are very professional in their responsiveness and professionalism. I highly recommend them !

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A Response from: Patrick Behrens

Thank you very much for sharing your positive experience and your recommendation, Glen! We appreciate your business and look forward to serving you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

Review:

The were great, friendly, and in time

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Service Provided:
Garage Door Repair

Review:

Quick to respond. The repairman did a great job of explaining the issue and my options.Then fixed the problem in the same day.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Gunter! Our goal is 100% customer satisfaction, and it sounds like our team achieved that goal with you. We appreciate your business! Best regards, The Precision Family

David Stubbs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: David Stubbs
Review:

There was an issue with the garage door opener that we had installed at the dealership. Tech did a good job of figuring out issue with the garage door openers.

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A Response from: Patrick Behrens

Thank you for the great review, Mr. McClung. Glad we could help, and we appreciate your business!

Sam Manes Service Provided:
Garage Door Opener Repair

Technician: Sam Manes
Review:

Your technician was very efficient, courteous, and accommodating. He arrived early and completed the work in record time. We have used your company before at our personal residence and would definitely use you again, and recommend you to others.

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that takes great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

Acoya Herron Service Provided:
Garage Door Repair

Product:
Springs

Residential Installer: Acoya Herron
Review:

Jake and Matt are a great team. Their goal to help us get the best option for us was obvious. Can't wait for our new door to be installed.

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and hope you are enjoying your new door! Thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service. Seth was right on time and did an excellent job, completing the task quickly and efficiently.

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A Response from: Patrick Behrens

Thank you, Terry for the awesome review. We are glad to hear you were happy with the service and your technicians. Let us know if you need us for any future services. We appreciate your business! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

We used precision previously and were happy with them then. The technician David, was both professional and nice. He explained everything and showed me everything

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A Response from: Patrick Behrens

Thank you so much for the kind words! It is wonderful to have people on our team that take great care of our customers. We are so happy that you like our service and that you have a lifetime relationship with us. Thank you for choosing Precision!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

These guys are great! Every time we have used them for our garage door repair we have had a great experience.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Jackie! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future! Best regards, The Precision Family

Seth Ottino Service Provided:
Garage Door Repair

Product:
Garage Doors

Senior Technician: Seth Ottino
Review:

Quick and affordable service! Great people to do business with.

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A Response from: Patrick Behrens

Thank you for sharing your positive experience with us, Mr. Thompsom! Our goal is 100% customer satisfaction, and great to hear our team has achieved that goal with you. We appreciate your business!

Acoya Herron Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Residential Installer: Acoya Herron
Review:

Precision Door came out same day and took care of a serious issue quickly, and efficiently. Seth and his team were great to work with - very professional, courteous, and not trying to sell extra stuff we didn't need. Thank you!

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A Response from: Patrick Behrens

We love hearing our technicians are providing the very best service possible and are equipped with the knowledge and skills to complete all steps needed. Thank you for taking the time to leave us a review and look forward to any further services you may need. Just let us know! Sincerely, PDS of NWA

Seth Ottino Service Provided:
Garage Door Repair

Senior Technician: Seth Ottino
Review:

Fast service. Polite professional techs.

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A Response from: Patrick Behrens

Thank you for the great review, Kenna Kelly. We appreciate your business!

David Stubbs Service Provided:
Garage Door Repair

Technician: David Stubbs
Review:

Garage door was getting louder when used and wasn’t seating when closed leaving small gap. Stephen was on time, professional, and super knowledgeable. He quickly diagnosed the problem and provided options on what was needed and cost. He had our door sounding much quieter than before as well as the door being tight to the ground. Great experience with Stephen and Precision, would definitely use again.

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A Response from: Patrick Behrens

Thank you very much for the kind words, Mr. Stroud! We are pleased to hear you have made Precision your go-to garage door company and look forward to working with you in the future!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Seth did a great job putting the new garage door in. He explained that the 1/2 horsepower open was not enough for the over sized garage door. It is so quiet you can not even hear it go up and down.

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A Response from: Patrick Behrens

It is a pleasure to hear that your service was great from start to finish! Seth is a valuable member of our team. We hope you will enjoy all the features of your new opener. Thank you for taking the time to leave us a review and for choosing Precision!

Seth Ottino Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Senior Technician: Seth Ottino
Review:

Just had Wes come out and take care of our garage door installation and it was quick and done perfectly. Very polite.

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A Response from: Patrick Behrens

Thank you so much for the kind words for our great team member that takes great care of our customers. We are so happy that you like your new door! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Review:

Our technician Jacob was phenomenal. He not only made sure we knew what was happening every step of the way and saved us some money but he was just a really nice person and made you feel super comfortable with everything. We will definitely use this company in the future if we ever need any other garage door repairs.

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A Response from: Patrick Behrens

Thank you very much for the amazing review, Mr. Zorbaugh! We take pride in providing the best possible service to our customers, and we are happy to hear Jacob did just that! We appreciate your business and look forward to servicing you again in the future! Best regards, The Precision Family

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Dear Patrick, Jason came out and replaced two broken springs on my home garage door. He did not an excellent job I have nothing bad to say about him. I do have a real problem with the cost of two springs. This is your standard double door aluminum 18x7. I went in Lowe’s website and there most experience spring is $231.21 for a pair. Yours were $468.00. If this is correct please let me know so I can adjust my recommendations from very good to very expense. Thank you for asking I hope to hear from you John Lindsey

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Justin Peterson Service Provided:
Broken Garage Door Spring Repair

Technician: Justin Peterson
Review:

I would like to say that Stephen is awesome. Why? Cause I sent him pictures in a text of cables that needed replaced and he had me an appointment the next day to get those replaced. He went above and beyond to make sure that problem was resolved quickly. Thanks to Steve Colley for installing the new cables. He did an amazing job as well.

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A Response from: Patrick Behrens

Thank you, Mr. Tim for the great review! We will certainly pass along to Steve; just how happy you were with the service you received. We appreciate your business and thank you for choosing Precision! Sincerely, PDS of NWA

Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Review:

Chris and I think his name was Patrick were wonderful. They were really nice and their work was awesome

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A Response from: Patrick Behrens

Thank you, Sonie for the awesome review. We are glad to hear you were happy with the service and your technicians. We appreciate your business and look forward to working with you in the future! Sincerely, PDS of NWA

Chris Wickham Service Provided:
Install Garage Doors

Product:
Opener

Senior Residential Installer: Chris Wickham
Review:

Exteremly satisfied Technician Drew Bates was very knowledgeable and was able to fix the problem He was also very professional and Was able to explain what was wrong and the steps needed to fix the problem He also was able to trouble shoot all of my concerns and he provided Guidance on how to maintain my System I highly recommend him and your company Many thanks

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A Response from: Patrick Behrens

Thank you for the stellar review and recommendation, Mr. Horn! We are proud Drew is a part of our team and are pleased to hear he provided you with excellent service. We will be sure to pass along your kind words. We appreciate your business! Best regards, The Precision Family

Drew Bates Service Provided:
Garage Door Repair

Technician: Drew Bates
Review:

Thank you for sending Jacob out to service the overhead door today. He was prompt, very professional and figured out the issue immediately. In today’s work environment, Precision Door Services is very blessed to have such a valuable employee.

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A Response from: Patrick Behrens

Thank you, Mr. Duff for the stellar review. As consumers ourselves, we understand how important customer service truly is. This is just another reason we take great pride in the quality of individuals we hire, and the overall customer experience that we provide. Thanks again from all of us at Precision for entrusting us with your home and Garage Door issues. We appreciate your business and look forward to working with you in the future! Respectfully, Your Door Team at PDS of NWA

Service Provided:
Garage Door Repair

Product:
Rollers

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Fayetteville Area

(479)-316-4226

(479)-316-4226
Springdale Area

(479)-439-9119

(479)-439-9119
Rogers/ Bentonville Area

(479)-250-4039

(479)-250-4039
Bella Vista Area

(479)-802-4646

(479)-802-4646
Siloam Springs Area

(479)-439-9119

(479)-439-9119
Fort Smith/ River Valley Area

(479)-259-1076

(479)-259-1076
McDonald County

(417)-553-9849

(417)-553-9849
Eastern Oklahoma Area

(918)-208-0341

(918)-208-0341
Joplin Area

(417) 580-9503

(417) 580-9503
Precision Door Service of Northwest Arkansas
Office: (479) 282-3042
1907 Town W Dr.
Rogers, AR 72756
Precision Garage Door of Fort Smith
Office: (479) 278-4923
416 North 10th Street
Fort Smith, AR 72901

License

AR License #
0365280618